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Published by luami.vargas1103, 2017-01-12 20:04:25

CMMI-SVC-ESP - ORIGINAL

CMMI-SVC-ESP - ORIGINAL

Gallagher 2011 CMMI para Servicios, Versión 1.3
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Gibson, Diane L.; Goldenson, Dennis R.; & Kost, Keith.
Performance Results of CMMI-Based Process Improvement
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http://www.sei.cmu.edu/library/abstracts/reports/06tr004.cfm.

Glazer, Hillel; Dalton, Jeff; Anderson, David; Konrad, Mike; &
Shrum, Sandy. CMMI or Agile: Why Not Embrace Both!
(CMU/SEI-2008-TN-003). Pittsburgh, PA: Software
Engineering Institute, Carnegie Mellon University, November
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http://www.sei.cmu.edu/library/abstracts/reports/08tn003.cfm.

Humphrey, Watts S. Managing the Software Process. Boston,
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ISO/IEC 20000-2 Information Technology – Service
Management, Part 2: Code of Practice, 2005.
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