operating and cabin crew data 320

A320 CABIN INTERIOR
CABIN CREW OPERATING MANUAL FIRE PROTECTION

SUPPLEMENT

CABIN INDICATION ON THE AREA CALL PANEL (ACP)
When smoke is detected in the cabin the ACP’s will indicate that smoke has been detected. Depending
on the zone that smoke has been detected in will determine which ACP will show the indication.

Cabin indication zones on the ACP’s are as follows:

FWD ACP (ENTRY AREA) AFT LH ACP AFT RH ACP
Lavatory A Lavatory D Lavatory D
Lavatory E Lavatory E
Crew Rest area
FWD VIP Lavatory

VVIP Zone
Central VIP Lavatory

RTC 03 010 005 A001 AA TYPICAL
AMBER
PINKSMOKE INDICATION
PINK
BLUEA/C 6112
CCOM-S
02-150 P 5/10
01 MAY 15

A320 CABIN INTERIOR
CABIN CREW OPERATING MANUAL FIRE PROTECTION

SUPPLEMENT

SMOKE INDICATION ON THE VTS

At the VTS if smoke is detected in the CENTRAL VIP Lavatory high stowage or in the passenger zone
VCC (in the LH OHSC) the position is shown on the aircraft layout in red.

A/C 6112 02-150 P 6/10
CCOM-S 01 MAY 15

A320 CABIN INTERIOR
CABIN CREW OPERATING MANUAL FIRE PROTECTION

SUPPLEMENT

AUXILIARY SMOKE DETECTION SYSTEM

There is a standalone smoke detection system installed in the cabin that works independently from the
main cabin smoke system. One smoke detector is installed in the central VIP lavatory area high stowage
and one smoke detector is installed in the passenger zone OHSC VCC (Overhead Stowage
Compartment Video Control Center) to detect smoke. If smoke is detected a warning horn and
indicators on the cockpit overhead panel 9010VU sound.

Note: Smoke detection from the high stowage and OHSC VCC are not displayed on the ACP, FAP or
AIP.

= SMOKE DETECTOR
= SMOKE INDICATOR

HIGH STOWAGE

OHSC VCCRTC 02 150 007 A001 AA

A/C 6112 02-150 P 7/10
CCOM-S 01 MAY 15

A320 CABIN INTERIOR
CABIN CREW OPERATING MANUAL FIRE PROTECTION

SUPPLEMENT

COCKPIT OVERHEAD PANEL 9010VU (AUXILIARY SMOKE DETECTION)

If smoke is detected in either the high stowage or the OHSC VCC an alarm is indicated on the cockpit
overhead panel 9010VU. The HORN SMOKE SHUTOFF button silences the horn but does not cancel
the smoke indication. The TEST button illuminates the SMOKE indicators to check for correct operation.

A

110 VAC HORN SMOKE A PANEL 9010VU
CONVERTER SHUTOFF

FAULT

RTC 02 150 008 A001 AA SMOKE AUX 1 SMOKE AUX 2
IND IND
TEST TEST
SMOKE 1 SMOKE 1

A/C 6112 02-150 P 8/10
CCOM-S 01 MAY 15

A320 CABIN INTERIOR
CABIN CREW OPERATING MANUAL FIRE PROTECTION

SUPPLEMENT

VIP LAVATORY FIRE EXTINGUISHERS

A fire extinguisher is installed in the waste bin in the waste bin of the FWD VIP lavatory and the central
VIP lavatory. The fire extinguishers discharge their contents automatically when heat activates them. Any
fire in the waste is kept within the confines of the metal waste bin. An inert gas floods the waste bin and
extinguishes the fire.

A

A = FIRE EXTINGUISHER

DISCHARGE TUBE FIRE EXTINGUISHER

A

FUSIBLE PLUG

PRESSURE GAGE

RTC 02 150 006 A001 A

A/C 6112 02-150 P 9/10
CCOM-S 01 MAY 15

A320 CABIN INTERIOR
CABIN CREW OPERATING MANUAL FIRE PROTECTION

SUPPLEMENT

PAGE INTENTIONALLY BLANK

A/C 6112 02-150 P 10/10
CCOM-S 01 MAY 15

CIDS AND COMMUNICATIONS



A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL PRELIMINARY PAGES

SUPPLEMENT TABLE OF CONTENTS

03.PLP PRELIMINARY PAGES
03.010 - TABLE OF CONTENTS

03.020 CIDS
03.030 - GENERAL SYSTEM DESCRIPTION
03.040 - SYSTEM PHILOSOPHY
03.050 - SYSTEM FUNCTION
03.060 - LOCATION CONTROL PANELS
03.070 - LOCATION HANDSETS, ACP’S AND AIP’S
- DESCRIPTION
- CIDS LOUDSPEAKERS LOCATIONS

NOT USED

GENERAL SYSTEM INFORMATION
- GENERAL

PASSENGER ADDRESS SYSTEM
- PASSENGER ADDRESS

SERVICE INTERPHONE
- GENERAL

CABIN INTERPHONE
- GENERAL

PASSENGER CALL SYSTEM
- GENERAL
- DESCRIPTION
- OPERATION

A/C 6112 03-PLP-TOC P 1/2
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL PRELIMINARY PAGES

SUPPLEMENT TABLE OF CONTENTS

03.080 PASSENGER INFORMATION SIGNS
- LOCATION
- DESCRIPTION
- OPERATION

A/C 6112 03-PLP-TOC P 2/2
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL CIDS

SUPPLEMENT

GENERAL SYSTEM DESCRIPTION

The Cabin Intercommunication Data System (CIDS) is used for functional control, testing and monitoring
of the cabin communication systems. The CIDS integrates most of the cabin systems for communications
and indications:

- Passenger Address (PA),
- Cabin and cockpit interphone,
- Evacuation signaling,
- Smoke detection and indication,
- Passenger information signs,
- Call indicators (AIP and ACP only),
- Service interphone,
- Emergency lighting test,
- Main cabin lighting ON/OFF control,
- AFT Entry lighting control,
- Doors/Slides,
- Water/Waste related indication.

SYSTEM PHILOSOPHY

The system philosophy is based on:

- Two functional units for the data bus control, the DIRECTOR 1 and 2. One director is active, the
second one in standby. Immediate switchover is provided to the second director in case of failure of
the first one.

- Addressable Decoder/Encoder Units (DEU) for the interface between the data bus cabin systems
and director.

- Data bus lines (four top lines for PAX related systems and cabin lighting and two mid lines for crew
related systems).

- Configuration of cabin zones in address tables, which are stored in the Cabin Assignment Module
(CAM) which is plugged into the FWD Attendant Panel (FAP).

SYSTEM FUNCTION

The configuration data is stored in the CAM installed in the FAP.

It contains many system properties and cabin layout information. For example, it defines if a PA
announcement is accompanied by a chime or if a sound is broadcast through the PA System or C/A
loudspeakers only.

The DEUs, FAP and Attendant Indication Panels (AIP’s) contain comprehensive built in test equipment
circuitry. This allows the CIDS to detect faults in the connected systems and CIDS units. If there is a
failure, a CIDS CAUTION signal is immediately sent to the respective location.

- CIDS CAUT light on FAP for cabin crew related functions,
- Messages on the FAP for cabin crew and maintenance related indications,
- Messages on ECAM display for cockpit crew and maintenance related indications.

A/C 6112 03-010 P 1/6
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL CIDS

SUPPLEMENT A FWD ATTENDANT
PANEL (FAP)
LOCATION CONTROL PANELS CAUT PAGE HEADLINE

A SCREEN CABIN
OFF STATUS
EMER
B EMER
C
LIGHTS LAV SCREEN EVAC EVAC SMOKE
MAIN MAINT 30 SEC CMD RESET RESET
LOCK
ON/OFF

B

LIGHTS LAV SCREEN EVAC EVAC SMOKE
MAIN MAINT 30 SEC CMD RESET RESET
LOCK
ON/OFF

RTC 03 010 002 A001 AA ENTRY C AFT ATTENDANT
BRT PANEL (AAP)

ENTRY RESET
DIM 1 EVAC

ENTRY SMOKE
DIM 2 RESET

A/C 6112 03-010 P 2/6
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL CIDS

SUPPLEMENT

LOCATION HANDSETS, ACP’S AND AIP’S

RTC 03 010 003 A001 AA FWD ATTENDANT ACP
AIP
CALL V-WASH
AREA CALL PANEL
(ACP) ATTENDANT INDICATION
PANEL (AIP)
AIP
AFT LH ATTENDANT ACP
AIP
AFT RH ATTENDANT

A/C 6112 03-010 P 3/6
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL CIDS

SUPPLEMENT

DESCRIPTION

ATTENDANT HANDSET

An attendant handset with integral pushbuttons for passenger address and interphone calls is provided
at the attendant stations.

CABIN HANDSET
AND CRADLE

EARPHONE A INTEGRATED
KEYBOARD
A
PA CAPT EMER
PUSH TO ALL CALL
TALK (PTT)
MICROPHONE PA PA PA
FWD MID AFT

RTC 03 010 004 A001 AA FWD AFT L AFT R
ATTND ATTND ATTND

ALL SVCE RESET
ATTND INTPH

A/C 6112 03-010 P 4/6
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL CIDS

SUPPLEMENT

AREA CALL PANELS (ACP)
Area call panels are installed in the FWD and AFT cabin ceiling areas.

The ACP’s have four colored sections, amber, green, pink and blue, respectively. These sections can be
activated to warn cabin attendants for:

- Lavatory call (amber steady) and lavatory smoke (amber flashing),
- Crew call (amber steady or flashing),
- EMER call (pink flashing),
- Zonal area passenger call (blue steady).

RTC 03 010 005 A001 AA EMERG EMERG MISSION COMMAND
AMBERCALLCALL CREW REST AREA
PINKCOCKPITCOCKPIT VVIP ZONE
PINK VIP ZONE
BLUEDIRECTOR/STAFF ZONE
LAVATORY A, D, E PASSENGER ZONE
FWD VIP LAVATORY CALL
CENTRAL VIP LAVATORY
CALL
SMOKE

LAVATORY CALL
A call from the lavatory A, D or E or from the FWD or CENTRAL VIP lavatory to the ATTND stations
results in a steady illumination of the amber segment in the ACP’s. Calls placed from the lavatory A,
FWD VIP lavatory and CENTRAL VIP lavatory are indicated on the FWD ACP. Calls placed from the
lavatory D are indicated on the AFT LH ACP and calls placed from the lavatory E are indicated on the
AFT RH ACP.

NOTE: When NIGHT FLIGHT MODE is selected from the Video Touch Screens, there are no
passenger call indications on the ACP’s.

ZONAL AREA CALL
A call from the seats in the mission command center, the crew rest area, the VVIP zone, the VIP zone,
the director/staff area and the passenger zone results in a steady illumination of the blue segment in the
ACP’s. Calls placed from the mission control, crew, VVIP and VIP zones are indicated on the FWD ACP.
Calls placed from the LH side seats in the director/staff and passenger zones are indicated on the AFT
LH ACP. Calls placed from the RH side seats in the director/staff and passenger zones are indicated on
the AFT RH ACP.

NOTE: When NIGHT FLIGHT MODE is selected from the Video Touch Screens, there are no
passenger call indications on the ACP’s.

EMERGENCY CALL
Any call from the cockpit or the ATTND stations to the ATTND stations is accompanied by flashing of the
amber and pink lights on the ACP’s.

Whenever a normal call is made from the cockpit the amber and pink lights come on steady.

LAVATORY SMOKE
The amber segment of the respective ACP flashes whenever smoke is detected in lavatory A, D or E and
in the FWD VIP lavatory or in the CENTRAL VIP lavatory.

A/C 6112 03-010 P 5/6

CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL CIDS

SUPPLEMENT

CIDS LOUDSPEAKERS LOCATIONS
The location of the Cabin Intercommunication Data System (CIDS) loudspeakers is shown below.

= CIDS SPEAKER

= CIDS SPEAKER
(BASELINE PSIU)

= CIDS BASELINE

RTC 03 010 006 A001 AA

A/C 6112 03-010 P 6/6
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL GENERAL SYSTEM INFORMATION

SUPPLEMENT

GENERAL

The cabin communication system is managed by the CIDS and provides these subsequent system
functions:

• Passenger Address System
Refer to 03-040

• Service Interphone
Refer to 03-050

• Cabin Interphone
Refer to 03-060

• Passenger Call
Refer to 03-070

• Passenger Information Signs
Refer to 03-080

A/C 6112 03-030 P 1/2
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL GENERAL SYSTEM INFORMATION

SUPPLEMENT

PAGE INTENTIONALLY
BLANK

A/C 6112 03-030 P 2/2
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL PASSENGER ADDRESS SYSTEM

SUPPLEMENT

PASSENGER ADDRESS

PA PRIORITIES

The passenger address system provides adequate sound levels at each passenger seat through
loudspeakers. In addition, one loudspeaker is installed in each lavatory and each galley area.

Passenger address volume increases automatically as soon as an engine is running and in case of
depressurization.

The PA is operated from the ATTND handset.

Announcements from the cockpit or the cabin are broadcast to loudspeakers located in the cabin,
lavatories and ATTND stations.

The PA priority levels are as defined below:
- 1st priority : cockpit station,
- 2nd priority : purser station,
- 3rd priority : other cabin attendant stations.
An established PA announcement may be overridden from another station, with higher priority. This
leads to the message (as an example) "WAIT CAPTAIN" on the AIP of the interrupted station. At the end
of the override, the interrupted station is active again.

PA ZONES

The PA is split in three zones.

PA MID PA AFT

RTC 03 040 001 A001 AA PA FWD

PA ALL

Note: PA Direct is the highest priority, then PA ALL, then PA by zone (each zone has the same priority).

A/C 6112 03-040 P 1/4
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL PASSENGER ADDRESS SYSTEM

SUPPLEMENT

PA FUNCTION ON CABIN HANDSET

CABIN HANDSET
AND CRADLE

EARPHONE A INTEGRATED
KEYBOARD
A
PA CAPT EMER
PUSH TO ALL CALL
TALK (PTT)
MICROPHONE PA PA PA
FWD MID AFT

RTC 03 040 002 A001 AA FWD AFT L AFT R
ATTND ATTND ATTND

ALL SVCE RESET
ATTND INTPH

FUNCTION KEY SEQUENCE CONNECTION (FROM =>TO)

DIRECT PA PTT Handset => All loudspeakers including cockpit

PA ALL PA ALL Handset => All loudspeakers excluding cockpit

PA FWD PA FWD Handset => All loudspeakers in the lavatory A, FWD
entrance, crew rest area, mission command center and all
attendant stations.

PA MID PA MID Handset => All loudspeakers in the FWD VIP lavatory, the
VVIP zone, the VIP zone, the CENTRAL VIP lavatory and
all attendant stations.

PA AFT PA AFT Handset => All loudspeakers in the director staff zone, the
passenger zone and all attendant stations.

NOTE: Hooking the handset to the cradle or pushing the RESET button on the handset cancels a PA
function initiated by the handsets functional keys. If a function is initiated by pushing the PTT
button, the release of this button cancels the function.

A/C 6112 03-040 P 2/4
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL PASSENGER ADDRESS SYSTEM

SUPPLEMENT

PA INDICATIONS

During the dial procedure the dial information is displayed in the upper row of the respective Attendant
Indication Panel (AIP).

Example: Perform the PA ALL function

STEP ACTION (on the handset) RESULT on the calling AIP (upper row)
# (flashing)
1 Hook off the handset PA ALL

2 Press the ALL key on the > PA ALL
handset

3 Press PTT and start the
announcement

Additionally the following handset operation related messages could appear in the upper row of the
calling AIP while performing the dialing procedure:

INFORMATION EXPLANATION
BUSY Called station is engaged
CNCL Communication is interrupted by a call with a higher priority
OVER Station is connected to a call with a higher priority
ERR A wrong code has been dialed
RST Reset push button is pressed
WAIT PA CALL Passenger Address system is already in use

If the dial procedure is finished, the respective status information is indicated on all assigned AIP. To
raise the attention for the communication information a "LOW-HIGH-LOW" chime is heard and the green
AIP indicator light comes on. This light is located on the right side of the AIP. A red indicator light for
system and emergency messages is located on the left side, completed by information which is
displayed in the lower row of the AIP.

A/C 6112 03-040 P 3/4
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL PASSENGER ADDRESS SYSTEM

SUPPLEMENT

PAGE INTENTIONALLY
BLANK

A/C 6112 03-040 P 4/4
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL SERVICE INTERPHONE

SUPPLEMENT

GENERAL

The service interphone system allows the telephone communication between the flight crew, the cabin
crew and the ground service personnel. The service interphone system is available only when the aircraft
is on the ground.

The flight crew or the cabin crew is also able to talk to the connected service personnel through the
acoustical equipment in the cockpit or the attendant handsets in the cabin.

= SERVICE JACKS

RTC 03 050 001 A001 AA

A/C 6112 03-050 P 1/2
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL SERVICE INTERPHONE

SUPPLEMENT

PURSER/ATTENDANT CALLS GROUND SERVICE

FUNCTION KEY SEQUENCE CONNECTION
Service Interphone SVCE INTPH Ground Service

CABIN HANDSET
AND CRADLE

EARPHONE A INTEGRATED
KEYBOARD
A
PA CAPT EMER
PUSH TO ALL CALL
TALK (PTT)
MICROPHONE PA PA PA
FWD MID AFT

RTC 03 050 002 A001 AA FWD AFT L AFT R
ATTND ATTND ATTND

ALL SVCE RESET
ATTND INTPH

After hooking off the handset at the called station a communication link is established and
announcements between the purser and the attendants can be made.

A/C 6112 03-050 P 2/2
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL CABIN INTERPHONE

SUPPLEMENT

GENERAL

The cabin and flight crew interphone system allows the telephone communication between all attendant
stations and the cockpit. There can be one or more links initialized at the same time. In the conference
mode it is possible to communicate between more than two interphone stations.

MECH CALLS AFT EMER

FWD CALL
ON
RTC 03 060 001 A001 AA
14 24 3

(1) FWD PB Green light on AIP illuminate at the FWD ATTND station. «CAPTAIN CALL »message
- Pressed : appears at the FWD AIP.

(2) AFT PB
- Pressed : Same as above for the aft attendant station.

(3) EMER PBSW

- ON : Illuminates white.

Pink light flashes FWD AIP.

«EMERGENCY CALL »message appears at FWD ATTND Indication Panels.

Flashing red on all AFT ACP’s.

3 High /Low chime sounds at all cabin and ATTND loudspeakers.

(4) FWD PB

- Pressed : Green light at all AIPs

continuously «CONFERENCE CALL »message appears at all AIP’s.

High/low chime sound at all ATTND loudspeakers.
Reset is achieved when the ATTND hangs up the relevant handset.

A/C 6112 03-060 P 1/4
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL CABIN INTERPHONE

SUPPLEMENT

CALLS FROM THE CABIN
Different functions are available if the keys on the cabin handsets are pushed in a given sequence:

EMERGENCY CALL FROM PURSER/ATTENDANT STATION

CABIN HANDSET
AND CRADLE

EARPHONE A INTEGRATED
KEYBOARD
A
PA CAPT EMER
PUSH TO ALL CALL
TALK (PTT)
MICROPHONE PA PA PA
FWD MID AFT

RTC 03 060 002 A001 AA FWD AFT L AFT R
ATTND ATTND ATTND

ALL SVCE RESET
ATTND INTPH

FUNCTION KEY SEQUENCE CONNECTION TO
EMER call EMER CALL HS in the cockpit

After hooking off the handset at the called station a communication link is established and
announcements can be made.

A/C 6112 03-060 P 2/4
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL CABIN INTERPHONE

SUPPLEMENT

PURSER STATION CALLS COCKPIT

FUNCTION KEY SEQUENCE CONNECTION TO
COCKPIT call CAPT HS in the cockpit

CABIN HANDSET
AND CRADLE

EARPHONE A INTEGRATED
KEYBOARD
A
PA CAPT EMER
PUSH TO ALL CALL
TALK (PTT)
MICROPHONE PA PA PA
FWD MID AFT

RTC 03 060 003 A001 AA FWD AFT L AFT R
ATTND ATTND ATTND

ALL SVCE RESET
ATTND INTPH

After hooking off the handset in the cockpit a communication link is established and announcements can
be made.

A/C 6112 03-060 P 3/4
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL CABIN INTERPHONE

SUPPLEMENT

PURSER/ATTENDANT CALLS ALL ATTENDANT STATIONS

FUNCTION KEY SEQUENCE CONNECTION
All ATTN call ALL ATTND All HS in the cabin

CABIN HANDSET
AND CRADLE

EARPHONE A INTEGRATED
KEYBOARD
A
PA CAPT EMER
PUSH TO ALL CALL
TALK (PTT)
MICROPHONE PA PA PA
FWD MID AFT

RTC 03 060 004 A001 AA FWD AFT L AFT R
ATTND ATTND ATTND

ALL SVCE RESET
ATTND INTPH

After hooking off the handset at the called station a communication link is established and
announcements between the purser and the attendants can be made.

RESET OF SELECTED INTERPHONE FUNCTIONS

A selected call from the cockpit is cancelled, when all requested stations have reset the function on the
handset through pushing the RESET button.

The call function is automatically reset after a time period of approx. 5 minutes, if no requested handset
accepts the call.

All other interphone functions can be reset through hooking on the handset to the cradle or pushing the
RESET button.

A/C 6112 03-060 P 4/4
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL PASSENGER CALL SYSTEM

SUPPLEMENT

GENERAL

The passenger call system provides the facilities for passengers to call the cabin crew for assistance.
The general lighting controls the call system in association with components of the In Flight
Entertainment (IFE) System.

In the mission command center, the crew rest area, the VVIP zone and the VIP zone, the call switches
are located in the Passenger Control Units (PCU’s) at each passenger seat location.

In the director/staff zone and the passenger zone the call buttons are located in the Passenger Service
Information Units (PSIU) above each seat position.

In the lavatory A, D and E, the FWD VIP lavatory and the central VIP lavatory the call switches are
located in the “call” PCU’s. Each switch has a pictogram to identify it.

A call light is installed outside the VIP lavatories to identify the location of the passenger call.

To alert the cabin crew to calls from the cabin speakers in the FWD entrance area and the AFT galley
areas a chime sounds when a call has been placed. The chime can be silenced by pressing the NIGHT
FLIGHT button on the VTS. This will mean that if a call is placed it will only appear on the VTS and the
chime will not sound.

Calls can be reset from the VTS by pressing the CALL RESET button, press the button once to reset the
most recent call. Press and hold the CALL RESET button to reset all of the cabin calls.

Attendant Information Panels (AIP) are installed at the FWD and AFT entry areas, these show the
locations of any call placed from the lavatories or from the director/staff zone or the passenger zone. Any
call placed from the other VIP zones of the aircraft will not be indicated on the AIP’s.

Calls placed from different cabin zones will be indicated on the three different ACP’s (Area Call Panels)
depending on the zone that the call was placed from.

The table below shows which ACP will indicate a cabin call depending on which zone the call was placed
from:

FWD ACP (ENTRY AREA) AFT LH ACP AFT RH ACP

Lavatory A Lavatory D Lavatory E

Mission Command Center Director/staff zone ALL LH SEATS Director/staff zone ALL RH SEATS

Crew Rest area Passenger zone ALL LH SEATS Passenger zone ALL RH SEATS

FWD VIP Lavatory

VVIP Zone

VIP Zone

CENTRAL VIP Lavatory

A/C 6112 03-070 P 1/8
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL PASSENGER CALL SYSTEM

SUPPLEMENT

DESCRIPTION

VIDEO TOUCH SCREENS (VTS)

The Video Touch Screens (VTS) show all cabin calls. There is a plan view of the cabin to show the
location of calls. An amber light comes on above the seat position or area to show the location of the
call(s). A CALL RESET button on the VTS allows the call to be reset from the VTS. The NIGHT FLIGHT
button silences the buzzers at the G2 galley and the AFT galley area, so that the cabin is not disturbed at
night. The FWD and AFT ACPs are also inhibited in the NIGHT FLIGHT mode.

NOTE: When a call is placed from a seat in the mission command center, the crew rest area, the VVIP
zone or the VIP zone the individual call location will be shown from the seat or position that the
call was placed from and will appear as a smaller amber dot on the LOPA. When a call is
placed from the director/staff zone or the passenger zone only the area that the call has been
placed from will be indicated, this will be shown as a larger amber dot.

A/C 6112 03-070 P 2/8
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL PASSENGER CALL SYSTEM

SUPPLEMENT

PASSENGER CALL SWITCHES

Individual passenger call switches are shown below. Passenger call switches are integrated into the IFE
PCU’s such as the examples shown below. There is one at each seat position.

A

A
D

BB B TYPICAL

AUDIO AUDIO MAP

D

C (IN PSIU)

RTC 03 070 003 A001 AACC D

A 03-070 P 3/8
01 MAY 15
A/C 6112
CCOM-S

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL PASSENGER CALL SYSTEM

SUPPLEMENT

ATTENDANT INDICATION PANELS (AIP) AND AREA CALL PANELS (ACP)

The AIP’s and ACP’s display the location of the lavatory and passenger calls. Calls placed from the
cabin seats in the director/staff zone and the passenger zone are also indicated on the AIP’s.

AIP ACP

RTC 03 070 004 A001 AA ACP AIP
AIP
03-070 P 4/8
A/C 6112 01 MAY 15
CCOM-S

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL PASSENGER CALL SYSTEM

SUPPLEMENT

OPERATION

CALL FROM A PASSENGER SEAT IN THE CABIN (MISSION COMMAND CENTER, CREW REST
AREA, VVIP ZONE, VIP ZONE)

Pushing the cabin attendant call button on the Passenger Control Units (PCU’s) result in:

- The integral light in the PCU switch is green (when pushed, amber when released),
- An amber light shows the associated position on the aircraft layout on the VTS,
- A blue indication is shown on the FWD ACP,
- The entrance and AFT galley area speakers sound,

To RESET the call:

- Push the CALL RESET button on the VTS or push the CALL switch again on the PCU,
- The amber light on the VTS goes off,
- The blue indication light on the FWD ACP goes off,
- The entrance and AFT galley area speakers stop.

NOTE: If more than one call is in progress, the first call flashes the second is steady. Each push of the
individual call switch cancels the call. Push the RESET switch to cancel each call in turn. Push
and hold the CALL RESET switch to cancel all calls.

RTC 03 070 005 A001 AA AUDIO AUDIO MAP
AMBER
PINK ACP
PINK
BLUE

A/C 6112 03-070 P 5/8
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL PASSENGER CALL SYSTEM

SUPPLEMENT

CALL FROM A PASSENGER SEAT IN THE CABIN (DIRECTOR/STAFF/PASSENGER ZONE)

Pushing the cabin attendant call button on the overhead Passenger Service Information Unit (PSIU’s)
result in:

- The integral light in the PSIU switch is green (when pushed, amber when released),
- An amber light shows the associated Zone on the aircraft layout on the VTS,
- A blue indication is shown on the AFT LH/RH ACP’s,
- The seat that the call has been placed from will be indicated on the AIP’s,
- The entrance and AFT galley area speakers sound,

To RESET the call:

- Push the CALL RESET button on the VTS or push the CALL switch again on the PCU,
- The amber light on the VTS goes off,
- The blue indication light on the AFT LH/RH ACP’s goes off,
- The seat indication that the call has been placed from on the AIP’s will go off,
- The entrance and AFT galley area speakers stop.

NOTE: If more than one call is in progress, the first call flashes the second is steady. Each push of the
individual call switch cancels the call. Push the RESET switch to cancel each call in turn. Push
and hold the CALL RESET switch to cancel all calls.

RTC 03 070 007 A001 AACA L L SR 7 AIP
AMBER
PINK PSIU
PINK
BLUE ACP

NOTE: When a call is placed from the director/staff or passenger zones the seat position that the call
has been placed from will be indicated on the AIP’s.

The calls will be indicated as: CALL SR 7 – SR 18.

A/C 6112 03-070 P 6/8
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL PASSENGER CALL SYSTEM

SUPPLEMENT

CALLS FROM THE LAVATORIES AND THE FWD VIP/CENTRAL VIP LAVATORIES

Pushing the cabin attendant call button results in:

- The light in the lavatory service unit comes on (Lavatory A, lavatory D and lavatory E),
- The integral light in the switch panel is green (when pushed, amber when released) (FWD VIP

lavatory and CENTRAL VIP lavatory),
- A steady amber light on the outside of the lavatory comes on,
- An amber light shows the associated position on the aircraft layout on the VTS,
- The entrance area and AFT galley area speakers sound,
- The call is shown on the AIP’s and ACP’s.

To RESET the call:

- Push RESET on the VTS or push the CALL switch again on the lavatory service unit or switch panel.
- The amber light on the VTS goes off,
- The entrance area and AFT galley area speakers stop.
- The AIP’s and ACP’s are clear.

LAV WALL AMBER
INDICATOR

RTC 03 070 006 A001 AA AIP
AMBER
PINK
PINK
BLUE
CAL L M VLAV

ACP

FWD VIP LAV
CENTRAL VIP LAV

Note: The call from the CENTRAL VIP lavatory is shown above. Calls from the FWD VIP lavatory and
the CENTRAL VIP lavatory are identified on the AIP as follows:

- FWD VIP lavatory = F VLAV and CENTRAL VIP lavatory = M VLAV.

A/C 6112 03-070 P 7/8
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL PASSENGER CALL SYSTEM

SUPPLEMENT

PAGE INTENTIONALLY BLANK

A/C 6112 03-070 P 8/8
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL PASSENGER INFORMATION SIGNS

SUPPLEMENT

LOCATION
NS/FSB (VIP DESIGN), NS/FSB, RTS, RTS (WATERPROOF) SIGNS

= NS/FSB SIGN
(VIP DESIGN)

= NS/FSB SIGN

= RTS SIGN

= WATERPROOF
RTS SIGN

RTC 03 080 001 A001 AA NS/FSB 2001 VU

A/C 6112 03-080 P 1/2
CCOM-S 01 MAY 15

A320 CIDS AND COMMUNICATIONS
CABIN CREW OPERATING MANUAL PASSENGER INFORMATION SIGNS

SUPPLEMENT

DESCRIPTION

The passenger information signs provide symbols of required actions or information. These are provided
in the cabin and lavatories as follows:
- NS/FSB sign (VIP design),
- NS/FSB sign,
- RTS sign,
- RTS sign (waterproof).

The No Smoking/Fasten Seat Belts (NS/FSB) (VIP design), No Smoking/Fasten Seat Belts (NS/FSB),
Return To Seat (RTS) and Return To Seat (RTS) (waterproof) signs are controlled from the SIGNS panel
in the cockpit.
OPERATION

OPERATION OF NS/FSB (VIP DESIGN), NS/FSB, RTS AND RTS (WATERPROOF) SIGNS

The NS/FSB (VIP design), NS/FSB, RTS and RTS (waterproof) lighted signs in the cabin and lavatories
respectively are all switched on under any of these conditions:
- The flight compartment SEAT BELTS switch on overhead panel 25VU is switched on,
- The flight compartment SEAT BELTS switch on overhead panel 25VU is switched to AUTO during

engine start, taxi take-off landing,
- The signs are also activated in the event of excessive aircraft decompression, when the SEAT

BELTS switch is in the AUTO or OFF position. The RTS signs are not illuminated during this event.

GENERAL OPERATION INFORMATION

The PAX lighted signs are deactivated in the event of an aircraft emergency.

A/C 6112 03-080 P 2/2
CCOM-S 01 MAY 15

CABIN INFORMATION AND
ENTERTAINMENT SYSTEMS



A320 CABIN INFORMATION AND ENTERTAINMENT SYSTEMS
CABIN CREW OPERATING MANUAL PRELIMINARY PAGES

SUPPLEMENT TABLE OF CONTENTS

04.PLP PRELIMINARY PAGES
04.010 - TABLE OF CONTENTS

04.020 ENTERTAINMENT SYSTEM
04.030 - SYSTEM DESCRIPTION
04.040 - LOCATION SOURCE EQUIPMENT
- DESCRIPTION SOURCE EQUIPMENT
04.050 - LOCATION LCD MONITORS
04.060 - LOCATION SWITCH PANELS AND CONTROLS
- SWITCH PANEL FUNCTIONALITY
- LOCATION ENTERTAINMENT SPEAKERS
- SYSTEM OPERATION – SYSTEM POWER UP
- SYSTEM OPERATION – VIDEO TOUCH SCREENS (VTS)
- SYSTEM OPERATION – KEYBOARD TOUCH SCREENS (KTS)

NOT USED

NOT USED

PASSENGER VISUAL INFORMATION SYSTEM
- DESCRIPTION
- OPERATION
- SYSTEM OPERATION – VIDEO TOUCH SCREENS (VTS)
- SYSTEM OPERATION – KEYBOARD TOUCH SCREENS (KTS)

NOT USED

CABIN TELEPHONE
- GENERAL
- DESCRIPTION
-

A/C 6112 04-PLP-TOC P 1/2
CCOM-S 01 MAY15

A320 CABIN INFORMATION AND ENTERTAINMENT SYSTEMS
CABIN CREW OPERATING MANUAL PRELIMINARY PAGES

SUPPLEMENT TABLE OF CONTENTS

04.070 INTERNET
- DESCRIPTION
04.080 - SYSTEM OPERATION
04.090
NOT USED

CABIN POWER
- GENERAL
- 220VAC POWER
- 110VAC 60HZ POWER
- DESCRIPTION
- CONTROL SWITCHES

A/C 6112 04-PLP-TOC P 2/2
CCOM-S 01 MAY15

A320 CABIN INFORMATION AND ENTERTAINMENT SYSTEMS
CABIN CREW OPERATING MANUAL ENTERTAINMENT SYSTEM

SUPPLEMENT

SYSTEM DESCRIPTION

GENERAL

The Passenger Entertainment System (PES) is an integrated system that distributes audio and video
signals to the different cabin zones/areas. Passengers can select from these sources:
- Common Blu-ray players,
- Passenger Visual Information System (PVIS) (Airshow 4200D System),
- Auxiliary inputs for portable devices (iPod, games consoles, DVD players, laptop computers),

The common video source equipment is located in the Video Control Center (VCC) and is available to all
cabin areas.

Common entertainment sources available to all cabin zones/areas are:
- Four Blu-Ray players,
- HDMI input source (common),
- RCA input source (common),
- Passenger Visual Information System (PVIS).

Local entertainment sources available to the local zones/areas only are:
- VVIP Zone - Two HDMI sockets and two RCA sockets,
- VIP Zone – Two HDMI sockets and two RCA sockets.

The passengers can listen to the audio input sources through individual headsets, which can be
connected to the jack plugs at each seat position. The VIP zones/areas have Hi-Fi speakers to increase
the audio quality in these areas. The speakers are installed above the ceiling. In the VIP zones/ areas,
the speakers can also be used for the boarding music.

The passengers can view the video input sources on LCD monitors. There is one 21.5” LCD monitor
installed in the crew rest area, one 21.5” LCD monitor in the mission command center, three 21.5” LCD
monitors in the VVIP zone, four 21.5” LCD monitors in the VIP zone, two 21.5” LCD monitors in the
director/staff zone and two 21.5” LCD monitors installed in the passenger zone. The passenger zone is
also equipped with eight OHSC mounted 12” retractable LCD monitors.

Passengers use Keyboard Touch Screens (KTS) to select the audio and video programs. The KTS in
each area control the monitors and HI-FI speakers. All seat positions are provided with individual control
of the headset audio which can be selected to a different audio channel if required.

Two 10.4” Video Touch Screens (VTS), one at the mission command center and one in the AFT galley
area are used for system control. These are the main cabin crew control points for the PES and other
cabin systems.

A/C 6112 04-010 P 1/46
CCOM-S 01 MAY 15

A320 CABIN INFORMATION AND ENTERTAINMENT SYSTEMS
CABIN CREW OPERATING MANUAL ENTERTAINMENT SYSTEM

SUPPLEMENT

LOCATION SOURCE EQUIPMENT

VIDEO CONTROL CENTER (VCC):

The Video Control Center (VCC) is located in one of the Overhead Stowage Compartments (OHSC’s) in
the passenger zone and houses the Passenger Entertainment System (PES). The PES has these
common source audio and video components located in the VCC:

- Four Blu-Ray players,
- Passenger Visual Information System (PVIS), Airshow Controller,
- One HDMI socket,
- One RCA socket.

A

A VCC

B

BLU-RAY
PLAYER (X4)

RTC 04 010 002 A001 AA B RCA HDMI AIRSHOW
SOCKETS SOCKET CONTROLLER

A/C 6112 04-010 P 2/46
CCOM-S 01 MAY 15

A320 CABIN INFORMATION AND ENTERTAINMENT SYSTEMS
CABIN CREW OPERATING MANUAL ENTERTAINMENT SYSTEM

SUPPLEMENT

CREW REST AREA
The crew rest area is equipped with a 21.5” LCD monitor.

21.5" LCD
MONITOR

RTC 04 010 003 A001 AA

A/C 6112 04-010 P 3/46
CCOM-S 01 MAY 15

A320 CABIN INFORMATION AND ENTERTAINMENT SYSTEMS
CABIN CREW OPERATING MANUAL ENTERTAINMENT SYSTEM

SUPPLEMENT

MISSION COMMAND CENTER
The mission command center is equipped with a 21.5” LCD monitor.

RTC 02 030 004 A001 AA 21.5" LCD
MONITOR
A/C 6112
CCOM-S 04-010 P 4/46
01 MAY 15

A320 CABIN INFORMATION AND ENTERTAINMENT SYSTEMS
CABIN CREW OPERATING MANUAL ENTERTAINMENT SYSTEM

SUPPLEMENT

VVIP ZONE

The VVIP zone is equipped with three 21.5” LCD monitors, two local HDMI sockets and two local RCA
sockets.

C

HDMI
SOCKET

RCA
SOCKET

A

B A 21.5" LCD

21.5" LCD MONITOR
MONITOR

21.5" LCD
MONITOR

HDMI SOCKETRTC 04 010 005 A001 AA B
RCA SOCKET
04-010 P 5/46
C 01 MAY 15

A/C 6112
CCOM-S

A320 CABIN INFORMATION AND ENTERTAINMENT SYSTEMS
CABIN CREW OPERATING MANUAL ENTERTAINMENT SYSTEM

SUPPLEMENT

VIP ZONE

The VIP zone is equipped with four 21.5” LCD monitors, two local HDMI sockets and two local RCA
sockets.

D

B 21.5" LCD

MONITOR

21.5" LCD
MONITOR

C A

HDMI C
SOCKET
21.5" LCD
A HDMI MONITOR
SOCKET
RCA 21.5" LCD
SOCKET MONITOR

RTC 04 010 006 A001 AA RCA D
SOCKET

B

A/C 6112 04-010 P 6/46
CCOM-S 01 MAY 15

A320 CABIN INFORMATION AND ENTERTAINMENT SYSTEMS
CABIN CREW OPERATING MANUAL ENTERTAINMENT SYSTEM

SUPPLEMENT

DIRECTOR/STAFF ZONE
The director/staff zone is equipped with two 21.5” LCD monitors.

A 21.5" LCD
MONITOR
21.5" LCD
MONITOR

RTC 04 010 007 A001 AA A

A/C 6112 04-010 P 7/46
CCOM-S 01 MAY 15

A320 CABIN INFORMATION AND ENTERTAINMENT SYSTEMS
CABIN CREW OPERATING MANUAL ENTERTAINMENT SYSTEM

SUPPLEMENT

PASSENGER ZONE

The passenger zone is equipped with two 21.5” LCD monitors and eight 12” LCD monitors. The 12” LCD
monitors are retractable and deploy when the IFE system is turned ON.

12" LCD
RETRACTABLE
MONITORS (X4)

A 12" LCD
RETRACTABLE
21.5" LCD MONITORS (X4)
MONITOR
21.5" LCD
A MONITOR

RTC 04 010 008 A001 AA

A/C 6112 04-010 P 8/46
CCOM-S 01 MAY 15