eLearning LMS Faculty Training Booklet

Guide to Jenzabar’s eLearning LMS Training Course

MARCH 1, 2016

TEXARKANA COLLEGE

TABLE OF CONTENTS

Topic PAGE

Lesson 1
How to get to your MASTER course .......................................................................................3
Overview of the Start Here portlet ...........................................................................................4
Adding a Welcome Message ....................................................................................................6
Adding a Course Calendar to the Start Here portlet.................................................................9
Uploading files to the MoxieManager....................................................................................16

Lesson 2
Exploring the Course Organizer.............................................................................................21
Looking at the Course Organizer from the Student view.......................................................21
Looking at the Course Organizer from the Faculty view .......................................................23
Creating multiple units/topics/weeks in the Course Organizer ..............................................25
An alternative for displaying course content..........................................................................29
How to make faculty-created pages accessible to students ....................................................33

Lesson 3
Adding events to the Course Calendar ...................................................................................35
Creating your syllabus............................................................................................................40
Working with the Syllabus portlet..........................................................................................43

Lesson 4
Determining whether you want to use the Point or Type Method to determine Semester
Averages .................................................................................................................................49
Explanation of the Point Method............................................................................................49
Explanation of the Type/Category Method ............................................................................50
Setting up the Gradebook
Using the Point Method ............................................................................................51
Using the Type/Category Method.............................................................................57

Lesson 5
How to create a test in Word or a text editor and then uploading it to your course...............66

Lesson 6
How to create a test using Jenzabar’s internal test builder.....................................................83

Lesson 7
How to create a test in Jenzabar by importing it from a publisher’s test bank ......................89

Lesson 8

Creating a bank/pool of question to choose a lesser number to include on a test ..................98

Viewing test analysis............................................................................................................100
Manually changing a student’s grade ...................................................................................104

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Allowing a student to retake a test .......................................................................................105
Viewing an individual student’s test ....................................................................................107
Deleting an assignment in the Gradebook............................................................................108

Lesson 9
How to create an assignment using the Basic Format..........................................................110
How to create an assignment using the File Upload Format................................................112

Lesson 10
How to create a post in the News and Announcements portlet............................................116
How to add a non-graded Forum..........................................................................................119
How to add a graded Forum .................................................................................................124
Communicating with students through the LMS instead of email .......................................130

Lesson 11
Adding video to your course ................................................................................................141
Adding video in the Course Organizer.................................................................................148
Inserting a voice recording in your course ...........................................................................152
Adding a picture to a page....................................................................................................155

Lesson 12
Adding Privacy Policies/links to Academic Support Services/ links to Student Services
and Resources to the Syllabus portlet ........................................................................157
Adding content to the Unit in Detail section of the Course Organizer...............................162
Viewing Usage Statistics for students.................................................................................164
Viewing specific time spent on a Test ................................................................................166

Lesson 13
How to mark Attendance ...................................................................................................170
What to do when the Attendance module shows Cancelled for a particular date..............173
Copying from one course to another (Master to Semester course)....................................174
Installing and using the eLearning Locked Browser .........................................................179

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Lesson 1

In this lesson you will:
 learn how to get to your master course from your myTC page.
 become familiar with the different sections of the course home page (Start Here).
 create a Welcome statement for your Start Here page.
 learn how to upload files to the MoxieManager.

A term labeled Master has been created to house your Master classes in Jenzabar’s eLearning
LMS. This is the term in which all Master classes [online, hybrid, face-to-face] courses will be
built.
Go to the Texarkana College homepage and click the myTC tab.

Log in using your TC Username and Password.

Open your Faculty tab.

Under the section titled Jenzabar eLearning LMS, you should see the name of the course you
asked me to create specifically for this class. All Master course will be labeled in the following
manner: 4 letter ACGM/WECM prefix; course number; have a section number of W for online
courses, H for hybrid courses, or a T for traditional face-to face courses. The faculty member’s
name will appear in parenthesis at the end. [ex. HIST 1301.W (V. Wilder)]

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Click on your course located in the Master term. I have created a course named Practice 10 to
use for demonstration purposes for this class.

Your course page has been defaulted to open to a portlet entitled Start Here. Let’s take a look at
the basic layout of the Start Here page (the basic layout is similar in all the portlet pages). You
have three main areas on the page.

1. A light-blue sidebar to the left that contains the basic navigation links within the course.
This sidebar has twelve basic portlets in which most of your course materials will appear.
The students will see these portlets in their student view as well. The Course Search and
Spring 2016 (current semester) also appear on the students’ page, but these two portlets
do not contain course specific information. The Add a page, Context Manager, and
Usage Statistics do not show up on the student view of the page.
Please do not rearrange the order of the first 12 portlets. The purpose is to keep a
consistent look so students will see the same layout when switching from course to
course, thus causing less confusion.
You will be able to add additional pages to this side-bar. Adding additional pages will be
covered in a later lesson. Any additional pages should fall below the Course
Information page.

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2. The dark-blue sidebar at the bottom of the page is titled Quick Links. The Copy
Courses link will be used by faculty to copy the master course to current semester
courses. We will cover that in a later lesson. The other links are to web pages that are
outside the eLearning LMS.

3. The large white space covering most of the page is where specific information relevant to
the one portlet resides. When both faculty and students open their class, the system is
defaulted to open the Start Here page.

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Now that you have become familiar with the overall page layout, we will start adding
information to your portlet pages. The main goal is for you to have your Master class set up so
that when you finish this course, you will have created a course that can be used for future
semester with a minimum of changes.

Start Here Page

Your course page has been defaulted to open to the Start Here page. It contains three sections:
Handouts, Welcome, and Bookmarks.

We are going to add your Welcome message to the Start Here page. Open the Welcome
Template in Lesson 1 and create a Welcome message for the specific class you are working with.
Once created, leave it open on your computer.
This might take some time and you will probably be logged out of your myTC portal. That is
OK. If this happens, just log back in and go to your master course and it will open to the Start
Here page.

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1. Click the Edit Content link to the far right of the word Welcome. To see this link, you
have to place your cursor on the black line underlining the word Welcome.

2. Now click on the edit pencil beside the box with a number 1 in it.

3. When the Edit Element page comes up, you do not need to type in a header text since this
section is already named Welcome. Go to the Welcome message you have already
created using the Welcome Template. Highlight the entire message and copy (control C).
To back to the text box in eLearning and paste (control V) the document in the text box.

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Notice that there might be some extra lines between paragraphs. Just back space to remove
them, and when you have finished, click the Save button.

4. Go back to your Start Here page.

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5. If you would like to add a Course Calendar to the Start Here page, now would be a
good time. The Course Calendar is also one of the portlets in the sidebar, but since the
Start Here page is the default page for the students, it might help if they were able to view
it here as well. To add the Calendar feature, click on the Options link.

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6. Under “Start Here” Features, click on the “Add a new feature to this page” link.
7. There are six Essential Features you can add to any page. Do not worry about any of the

other features at this time. Click on the Calendar icon.

8. The Calendar has been added to the “Start Here” Features.
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9. Click on the Start Here
breadcrumb at the top of the
page or the Back to Start Here
link at the bottom of the page.

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10. Your Start Here page now has a Handouts, Welcome message, Bookmarks, and Calendar
added.

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You now want to change the layout of the Start Here page so the Welcome message is on the left
side and the other sections are on the right. This will keep the user from having to scroll down to
see all the features on the page.

1. Click on the Options link.

2. Under the “Start Here” Layout, click on the “Rearrange the features within this layout”
link.

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3. This page shows the two-column layout for the Start Here page. All features currently on
the page will have a dotted line around them. They also have a blue crossed arrows icon
with the words “Drag and drop to Rearrange” beside the arrows. Place your mouse over
the D&D arrows in Calendar and drag it to the right column. Your page should then look
like this:

4. Do the same for Handouts and then Bookmarks. Sometimes the features do not want to
stick at first. It might take a few attempts to get them in the right place. Click the Save
Changes button at the top when finished.

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5. Your Start here page will then look similar to this:
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Before we go any further, I want to show you how to upload files to your course. Once they are
uploaded they will be accessible to you through something called the MoxieManager.

Uploading Files to the MoxieManager

MoxieManager allows the user to manage images, documents, and other files for use within the
eLearning LMS.
MoxieManager provides the following features:

 Centralized file management – Organize your files in MoxieManager and access from
within eLearning.

 Image editing – Crop, resize, and make other changes to images from within the
MoxieManager window.

 Cloud files – Download files to your system from Azure, Google Drive, AmazonS3, or
DropBox.

 Zip/Unzip – Zip and unzip files for use within the portal.
The MoxieManager window will appear when you choose to insert an image or upload a file
from within a text editor. For example, if you choose to add a handout in the Handouts feature,
the MoxieManager window will appear when you click “Choose File”, allowing you to select a
file from your MoxieManager library to upload to the portal.
You are able to upload your files into MoxieManager before you are to the point that you want to
use them, or you can wait until you need a file. Once you have uploaded a file, it will show up in
MoxieManager throughout the course.

1. To upload files, you first need to get to MoxieManager. The easiest way is to go to
“Resources” in the sidebar.

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2. Click on .

3. We are just going to upload a group of files, not add an actual handout, at this point.
Click on the “Choose File” button and the MoxieManager will appear. It typically will

have:

a. A folder with your first.last name

b. A folder with the name of the class
c. A “History” link
d. A “Favorites” link

4. If you want the files to be visible in other courses you have in eLearning, be sure to put
them in the folder with your name attached. If you put them in the folder with the course
name, they will only be accessible to that particular course.

5. For training purposes, I am going to upload files in the folder with my name on it. I like
to create a folder for each of my Units/Weeks and keep files in that specific Unit.

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6. Make sure the folder with your first.last name is
highlighted and then choose “Create”.

7. Choose “Folder”.
8. Type in the name of the folder and click the “Create” button.

9. You now have a folder located within your first.last name folder that you just created. In
this screenshot, I had already created a “Pictures” folder and a “Textbook” folder.

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10. Now you want to start uploading files to the specific unit/week. Go to your first.last name
folder and click on the unit you want to upload files to. I will use the “Start Here” folder.
I currently have no files uploaded. I click the “Upload” button.

11. Choose “Local Machine”.
12. Navigate to the spot where the file is located. Choose it and click the “Open” button.

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13. The file is now loaded in the particular unit folder and will be accessible to any of your
classes.

14. To upload additional files, just repeat steps 10, 11, & 12.

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Lesson 2

In this lesson you will:
 explore the Course Organizer (student and faculty view).
 create multiple units, topics, or weeks (depending on how you organize your
course) in the Course Organizer.
 learn how to create pages to present class materials in lieu of using the Course
Organizer.
 learn how to make faculty-created pages accessible to students. You can also hide
pages from students.
The Course Organizer

The “Course Organizer” aggregates content from various locations within your eLearning
course and helps you organize and present it in a meaningful way. Content is displayed
primarily according to the course unit or week to which it belongs.

1. Click on Course Organizer in the sidebar.

2. Let’s take a look at what the student view shows in the Course Organizer page.
Change the Current view: Faculty to View as: Students by clicking on the drop-
down arrow. Click the Change View button when this is done.

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Course Overview
a.Course Status: Shows a student’s current grade from the grade
sheet, a snapshot of attendance and the latest comment from the
faculty on a student’s grade sheet.
b.Next Event: Contains details on the next event on any calendar
within the course that the current user can see.
c. Latest News: Contains a snippet of the latest post by the faculty in the
“News and Announcements” link.
d.Next due date: Contains the next assignment due in the course,
regardless of unit, which is visible to the current user.

Unit in detail shows the content relevant to a given unit. This lets students see the
content they are interested in at a glance in a single location. Generally you will
display all of these, but if you are not using one or more of these types of content
in your course, you can turn them off, as explained in “Showing or hiding
components of the Course Organizer” below.
The Unit in detail section includes the following information:

a. The Unit of Study: Specific unit – the student can advance units or go
back by using the green arrows to the right and left.

b. Unit Content: Information the faculty member has posted that is
relevant to the unit.

c. Calendar: Shows event from the course calendar during the date range
of the unit.

d. Coursework: Show the assignments that are a part of the unit, as
set up on the “Coursework” page.

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e. Resources: Shows the files and links that are flagged as part of this
unit, from all Bookmarks or Handouts pages in the course. To
show up here, be sure the files or links are saved in the special set
that corresponds to the eLearning unit and the students can see the
page that the handout or bookmark is on.

f. News and Discussions: Shows post from any Blog feather within
the date range of the selected unit, as well as any discussion threads
from any Forums pages during the date range of the unit.

3. Looking at the Course Organizer in the Faculty View, you see somewhat of a different
view.

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4. From the “Course Organizer”, click the link labeled “Admin this portlet”.

5. The “Course Organizer Help & Setup” screen displays. This screen lists all components
of the Course Organizer. Next to each component is a checkbox labeled “show the
(component name).” If this checkbox is selected, it means that the component will
appear in the “Course Organizer. Once you have decided on the components you want
viewable, click the “Save” button.

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Creating Multiple Units/Topics/Weeks within the Course Organizer

1. Go to your faculty tab in myTC and open your eLearning course.
2. Open your Coursework page.

3. Click the Manage Units & Types link.

4. The original template is defaulted to have “Unit
1” with a date range of the whole term. If you
leave the date range to “The whole term”, your

unit will stay visible to students the whole
semester. If you want them to see “only” the

unit or week that you are working on, you need

to add date ranges. You can also change the
name of “Unit 1” to “Week 1”. To edit either the

Name or Date Range, just click the folder with

the pencil in the Edit/Delete column.

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5. For demonstration purposes, I am using Units that will be visible the entire semester. I
normally have my course broken into five units, so I will add the additional units by
clicking the “Add a Unit” link.

6. I now add “Unit 2” and can add a
date range and/or a description.
Click the “Add unit” button when
finished. Continue until you have
added all units or weeks.

7. Working with “Types” will be covered in detail when you get to the Gradebook section
of this manual.

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8. Once you have all of your units or weeks entered, click on the Course Organizer.

9. Here is what the “Course Organizer” looks like in the “Faculty” view after I added five
units. I can navigate to the different units by using the drop-down arrow or the green
arrow.

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10. This is the “Student” view.
11. You will be able to list your assignments to specific units/weeks when you create them.

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An Alternative Method for Displaying Course Content

Some faculty members might rather use a different method to present
their course information to the students rather than using the Content
Organizer. Here is a screen shot of how Delbert Dowdy has organized
his online Solar System course content. He has chosen to place content
in the side-bar. He is using Chapters instead of units, weeks, or topics. I
thought you might like to take a look just to see if it might suit your
needs.

You have to create separate pages for your chapters, units, weeks, or topics, but that is not hard
to do.

1. Click on the Add a Page link in the side bar.

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2. Click on the Free-form Content icon.
3. Your Free-form Content page will show up next. Click on the Options link.
4. Rename your page to whatever you want to call it and click the Use this name button.

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5. Click the Back to --- link at the bottom of the page to view your page now. The title Free-
form Content page has now changed to the new name.

6. To add content, just click on the Create Content link.

7. You can type in a header and add text
and images from this page.

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8. Here is a screenshot of one
of Delbert’s chapters. He
has a pictures, links to
videos, and PDFs all in this
one page. He has also
included instructions on
where the student goes to
take the Chapter 1 Test.
Again, this is just another
option you might want to
use instead of the Course
Organizer.

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How to Make Faculty Created Pages Accessible to Students

Pages you create using the Add a page link are not visible in the Student tab. You must make
them accessible.

1. You can take a look at what the student will see when they log into the class by changing
the “Current view: Faculty” to “View as: Students”.

2. If you do not see a page that you have created for the Students,
go back to the “Current view: Faculty” and click on the page
you want to make visible to the students. For demonstration
purposes, I am using the page titled “Practice”.

3. Click on the “Access” link.

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4. Click on the “Students” link that has the – in a red circle and a box appears.
5. Click the green box with the check mark that says “Show this page to Students”.
6. The student will now be able to see the link. If you ever want to hide the link from the

student view, just repeat the above steps and click on the “Hide this page from them”.

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Lesson 3

In this lesson you will:
 learn how to add events to the course calendar.
 create a course syllabus using the Sample Syllabus Template and upload it to the Syllabus
portlet.
 set up your Syllabus portlet.

Adding Events to the Course Calendar

1. When you add assignments you will be asked if you want the due dates to show up
in the “Calendar”. If you choose to do so, they will populate in this calendar. You

can also add events by clicking on the link.

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2. The “Add/Edit Calendar View”
comes up. Give the event a name
and add a description. You can also
add a location, start & end date with
times as well as how often the event
occurs. Click the save button when
finished.
If you want the event to show up only on
the “End Date”, make the “Start Date” the
same as the “End Date” or it will show up every
day from start to end.

3. When the student clicks on the calendar, he/she will see several different ways they can
view it.
The “Day” view looks like this:

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The small calendar to the left makes the due date show up in bold. The day section show
the assignment due in the 8 am section, but notice that it shows 1 a.m until 11 p.m.
The “Week” view looks like this:

The “Month” view looks like this:

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The “Year” view looks like this: (It
only shows the due date in bold.)

The “Event List” tab shows this view:

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4. When an event is added to the “Course Calendar”, it also shows up in any other
page that has the calendar listed. Here is what the calendar looks like in my Start
Here page. Any date that has something attached will show up in light yellow
(November 12). The student would click on the date and a day calendar will show
up on the time slot that it is due.

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Creating Your Syllabus

I have tried to create this template to cover the following Quality Matters standards:

 Learners are introduced to the purpose and structure of the course. (1.2)
 Etiquette expectations (sometimes called “netiquette”) for online discussions, email, and

other forms of communication are clearly stated. (1.3)
 Course and/or institutional policies with which the learner is expected to comply are

clearly stated, or a link to current policies is provided. (1.4)
 Minimum technology requirements are clearly stated and instructions for use provided.

(1.5)
 Prerequisite knowledge in the discipline and/or any required competencies are clearly

stated. (1.6)
 Minimum technical skills expected of the learner are clearly stated. (1.7)
 The course learning objectives, or course/program competencies, describe outcomes that

are measurable. (2.1)
 All learning objectives or competencies are stated clearly and written from the learner’s

perspective. (2.3)
 The course grading policy is stated clearly. (3.2)
 Specific and descriptive criteria are provided for the evaluation of learners’ work and are

tied to the course grading policy. (3.3)
 The distinction between required and optional materials is clearly explained. (4.6)
 The instructor’s plan for classroom response time and feedback on assignments is clearly

stated. (5.3)
 The requirements for learner interaction are clearly stated. (5.4)
 Technologies required in the course are readily obtainable. (6.3)
 The course instructions articulate or link to a clear description of the technical support

offered and how to obtain it. (7.1)
 Information is provided about the accessibility of all technologies required in the course.

(8.2)

Download the Sample Syllabus Template and create a detailed syllabus for your course. You will
upload it to the Syllabus portlet as a handout at the end of this lesson.

Course Information

 Backspace out of the information that has been entered in green and substitute the correct
information for your course. Change the green type to black.

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Instructor Information

 Backspace out of the information that has been entered in green and substitute the correct
information for your course. Change the green type to black.

 Please do not forget that students might be taking the online course because they cannot
make it to campus for your in-office office hours. You need to stress to them that you are
very available through email and how fast you expect to answer email questions.

Course Description

 Enter the TC catalog description along with any pre or co-requisites.
Textbook & Course Materials

 This section is pretty much self-explanatory. Please leave the bold print headings.
Computer Requirements

 You do not need to change any of this information
Student Learning Outcomes

 List the learning outcomes for the course. These should be the ones your division has
developed for the course. They are the broad outcomes for the course as a whole.
Outcomes must be measureable.

Communication between Instructor and Student

 Every study ever done shows that there is a tremendous correlation between the amount
of instructor/student communication and the success of the student.

Grading

 I have given you a sample of what you might include here. Feel free to reword or
entirely rewrite it.

 Be specific in your grading policy.
 Make sure to include the grading scale as well has how you plan to assess the students

(types of assignments) and how these assessments are calculated to obtain the semester
grade.
Activities/Assignments

 List the different types of assignments and how they will be graded.
Proctored Exams

 You should not have to change any of this.

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Class Schedule
 The example given is in chart form, but yours does not have to be. There are many
different ways to display this type of information.

Absentee Policy
 The information listed here is just an example. Feel free to change it up if you wish, but
try to cover the same topics.

Make-up Policy
 Have a specific and clearly written make-up policy. If you do not allow students to make
up missed work, be sure to include a statement stating that.

Academic Dishonesty Policy
 Do not change the wording.

Disability Act Statement
 Do not change the wording.

Financial Aid
 Do not change the wording.

Complaint Process
 Do not change the wording.

Netiquette
 This is about the best list I have seen. Feel free to change it up though if you have a better
one.

Technical Assistance
 Do not change the wording.

Add anything you wish to include in your specific syllabus.

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Working with the Syllabus Portlet

1. Click on the Syllabus portlet in the sidebar.
2. There are two features in the Syllabus portlet (1) Introduction and (2) Syllabus File(s).

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3. Click on the Create Content link under Introduction. You do not have to type in a Header
Text. Type in a message in the text box that tells the students how important it is for them
to read and even print a copy of the syllabus for referral. Click the Save button when
finished.

4. Your introduction shows up. Click on the Syllabus portlet in the sidebar.

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5. Click the Add a Handout link under Syllabus File(s).

6. Type in a Name (HIST 1301 Syllabus) and then click the Choose File button.

7. The MoxieManager will open. If you want the syllabus to be available for other sections
of the same course, you should upload the syllabus to the file that has your name. If you
want it to show only in this particular course, upload it to the file with the name of the
course by it. I am going to upload it to a particular class for demonstration purposes.

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8. Click the Upload Local machine button.
9. Find your syllabus and then click the open button.

10. It will download to the
MoxieManager. Click the
Insert button after it has
downloaded.

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11. The file name now shows up beside the Choose File button. Leave the Set to
Ungrouped and click the Save button at the bottom of the page.

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12. When you go back to the Syllabus portlet, you should see the file listed.
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Lesson 4

In this lesson you will:

 determine whether or not you want to use the Point method or the Type (category)
method to calculate student averages at the end of the semester.

 complete the basic setup of the Gradebook using the category you decided to use.

The first thing you need to determine is how you come up with the semester average for your
students. The two basic methods covered in this lesson are the Point method and the Type
(category) method.

Point Method

In a points-based system, each assignment, quiz, etc., is given a point value. The final grade is
determined by adding up all the points earned and comparing it to a grading standard. Let’s look

at an example.

An instructor gives 5 quizzes worth 10 points each; a research paper worth 100 points; a class
presentation worth 100 points; 5 forum posts worth 20 points each; a mid-term test worth 100
points; and a final exam worth 200 points.

Assignment Point Value Student’s Points Grade ranges based on a 10% spread.
Quiz 1 10 7
Quiz 2 10 8 Letter Total Points
Quiz 3 10 10 A
Quiz 4 10 10 B 585 - 650
Quiz 5 10 6 C
Forum 1 20 18 D 520 - 584
Forum 2 20 20 455 – 519
Forum 3 20 16 390 – 454
Forum 4 20 12
Forum 5 20 20 F 0 - 389
Research Paper 100 80
Class Presentation 100 90
Mid-term Test 100 67
Final Exam 200 180
Total 650 544 = B

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