We have always been trying best to perfect our product, making it more powerful yet user-friendly.

And we are well aware of the importance of questions, idea and satisfactions.

General Question

Can I use AnyFlip for Free?
Absolutely! Our Free plan has many great features, including the Professional Editor, which can be used to create and enrich publications. And guess what? The AnyFlip Cloud will host your publications forever, You may use this account FOREVER!. More see AnyFlip free version
What are the free version's limitations?
The free version of AnyFlip will apply a watermark on your flipping books. Your flip won’t show any rich media items added with AnyFlip (audio, video, form and PayPal checkout).
How can I get rid of the watermark?
You can remove the watermark by going to "My AnyFlip" page and purchase the embed code (no watermark version) and the download package.
What will happen after I complete the order?
You will receive an email with your order details, including Payment Amount, Payment ID and Order ID.
Can I change the plan?
Sure. You can stop the lease or change the plan anytime, but we don't get you refund for the current month.
Is it possible for others to manage my online books using their own accounts?
Yes, you can choose Platinum or Enterprise Plan. By choosing Platinum, your books can be accessed and managed by 3 different accounts; while Enterprise Plan allows 10 accounts to manage the created online books.
Do I need to pay additionally for Support, Upgrade and Cloud?
No, you don't need to pay any additional cost for Support, Upgrade and Cloud Hosting, you just need to pay for the Plan monthly/yearly, or pay one-time fee for the Enterprise Plan.
How to view the digital flipbook on iPhone/iPad, Android or other mobile devices?
Yes, you can, AnyFlip automatically displays your digital magazine, brochure, or catalog with video and links on any tablet and smartphone platform (iPhone, iPad, Android, Blackberry and Windows Phone) - No apps required!.
Can I view the created digital flipbook offline?
Yes, you can publish the flipbook to local computer as HTML5, and open the HTML5 file in the browser, then you can view the book without Internet connected!.
Can I link my domain to my publications?
Linking domain to your own publications & flipbook is available in AnyFlip. You need to upgrade to Pro version.
Can I host the publications & flipbook on my server?
Host the publications & flipbook on yourself server is available in AnyFlip. You need to upgrade to Pro version.
How to make publications & flipbook viewable on mobile devices?
If you wish your publications & flipbook to be accessible from all mobile devices and other tablets you need to upgrade your account to at least our Pro package.
Is my order secure?
PayPal is a global e-commerce business that allows payments and money transfers to be made through the Internet. And our payment is done via PayPal which provides secure and convenient online payment service. PayPal keeps your money safe and keeps your personal information private.
How long does the license last?
AnyFlip provides 3 versions: Pro, Platinum and Enterprise. Pro version are monthly paid plans and you need to pay monthly; while the Platinum version is an annual plan . And the Enterprise version is a one-off payment plan, you just need to pay $999 and you can use it forever. More see AnyFlip Price
I have upgraded to Premium. Why does the watermark still show on my flipbook?
If the watermark still appears on your flipbook after you’ve activated the Premium options you need to clear the cache from your web browser and refresh the page.
Does AnyFlip work on Apple devices?
Yes, AnyFlip is compatible with HTML5 and Apple devices.
What are the system requirements for using AnyFlip properly?
In order to view AnyFlip.com correctly we recommend Firefox, Google Chrome, or Safari. AnyFlip.com will work on Microsoft IE9 and IE8 too. Also, you must have JavaScript enabled and the latest Flash Player version (you can get it from here). For mobile devices you will need the latest versions of iOS and Android.
Is AnyFlip suited for web development work?
Yes. AnyFlip templates are 100% customizable, making them a smart solution for web developers.
I’m interested in an affiliation or referral program. How can I contact you?
For partnerships, affiliation or private issues regarding your accounts, contact us via email at the following address: support@anyflip.com.
Are my stats updated in real time?
AnyFlip statistics are updated in real time. The beginning and end of each day is calculated based on Pacific Time, regardless of where the data originates.
Does AnyFlip support right to left read orientation for books or magazines?
Yes, you can enable the right to left reading orientation using the "Right to left orientation" parameter within the settings area.
How many flipbooks can I create?
You can create as many as you want!
Can I set a password for my AnyFlip?
Yes, you can protect your publications with password, if you upgrade to the Corporate plan!
Where is your office?
Wonder Idea Technology Co., Ltd., established in 2007, is headquartered in China, with branch offices in HongKong China. AnyFlip products range from digital publishing tools to innovative and cost-effective items business software and PC utilities. Address: G/F, Far East Consortium Building, 22 Des Voeux Road, Central, HK.
What are the differences between the free version and the purchased one?
The free version of AnyFlip provides users with basic features, allowing users to convert a PDF file to a page flipping book; however there will be a AnyFlip watermark on the published eBook. In addition, access to the advanced features like Page Editor to add video and audio is forbidden.
Which video formats are supported?
At this moment we support only MP4, youtube and vimeo video, but there are many programs in the market which convert from popular video formats to MP4 formats e.g Adobe Media Encoder.
Are the publications available offline? If yes, are all of the features available offline, such as images and videos?
At the moment we provide offline reading experience with HTML5 and all of the features (images and videos) available offline
How can I delete my account?
Please contact us for processing your inquiry.
What is the maximum PDF size to upload?
The max PDF file size is 150 MB.
Is the price determined by number of downloads?
Price is for the service provided. Here at AnyFlip your readers may download PDF version of the magazine as many times as they wish.
What is the storage space?
Storage is your space where you can keep resources like PDF, video, all materials connected to your magazine.
Do you have accounts for educational purposes?
We provide special plans to educational organizations: Edu Class, Edu School and Edu Campus.If you want to upgrade your account to one of these plans you need to fill in the application form.
Is it possible to link the magazine to Google Analytics?
Yes, not only Google Analytics but also we have build-in Advanced Analytics tool which is much better than Google Analytics.
How to downgrade my account?
If you want to downgrade your account you should unlink your card from account settings and it will automatically be downgraded to free account at the end of the current billing cycle.
Do you offer an option of white labeling?
We provide "White label" option for paid user. More see AnyFlip Price.
How many publications & flipbook can I publish?
There is no limit on the publications you may have. You are free to publish as many content as you wish.
What happens to publications if I cancel my plan? Do people still see the publications?
If you cancel your account your publications still remain online but stop being accessible from mobile devices and tablets.
Can I style the publication viewer to match my website style?
Yes you can custom (80+) publication viewer style as you like.
Can I use my publication on multiple websites?
Yes, you can publish it everywhere.
When and how do I get my license code after ordering?
Paypal is a global e-commerce business that allows payments and money transfers to be made through the Internet. And our payments is done via Paypal which provides secure and convenient online payment service. Paypal keeps your money safe and keeps your personal information private.
How do I embed a flipping book into my blog or website?
It's very easy to embed the flipping books you created with AnyFlip. Just create your flipping book and when you're finished, click "Publish" and in "My flips" page, click on the "Embed code" option and copy the generated HTML code. Paste the code in any HTML-supporting medium, such as your website or blog admin. If you make changes to your flipping books, the changes are instantly visible where the flipping book is already embedded. You don't have to copy and paste the new embedded code, unless you have changed the size of your flipping book.
Once I've published a flipping book, will I be able to edit it again?
If you want to change the widget settings or the PDF, click "Customize" and make the changes. If you plan on adding or removing links, images, buttons or other elements click “Edit content”.
How do I share a flipping book?
There are many ways in which you can share Anyflip flip books. Whether you want to share a permanent link to your flipping book or you want it integrated in your website, you can choose from the following options found on "My FlipSnack" page: - Direct link - by selecting this option, a new personalized preview page hosted on Anyflip.com will open. Sharing this link with your friends gives them the opportunity to comment on and share your flipping book. - Email - choose this option to share your flipping book by email. - Embed code - copy the embed code and the paste it on any website that supports embeddable content. - Download - choose this option if you want to have your flipping book on your computer. You will get a zip archive containing a Windows executable file (.exe), a Mac OS X file (.app) and a Shockwave Flash file (.swf). Also we provide an html file you can use to add the flipping book on the web and some instructions (.pdf).
When I download the flipbook, is it a flash file?
You will get a flash file (SWF), but also an HTML file, a collection folder (your flipbook pages), an executable file, a Mac OS X file and instructions.

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