Chapter 1: Remembering My Initial Goals 194 The NEUC Carnival 2019 was held to raise funds for the NEUC Study-Work Programme and Student Activities Fund. About 2,500 people attended. 13.10 08.10 “Flying High”, a wholly original music album composed by NEUC students (songwriting and composing, vocal, music video director, casting, storytelling, typesetting and designing, choreography etc.), was published by Professor Dr. Mok Soon Chong, the Vice-Chancellor of NEUC, and produced by international well-known musician Mr Percy Phang. It was the first collection of original campus music album in the history of Malaysian music which was fully funded by NEUC. The Tianjin Binhai Langhua Artist Cooperative from China organised five charity performances in Malaysia and raised nearly RM1,400,000 million for the Second Campus Construction and Development Fund. 14-22.06 The Graduate School held its first commencement ceremony, welcoming the first batch of 31 local students from, Chinese Studies and ASEAN Studies (curretly known as Southeast Asia Studies) Master's and Ph.D. programmes. 21.09 “World Presidential Blend Diplomacy Fundraising for Malaysia Chinese Education” raised RM5,000,000 for Dong Zong, NEUC, Southern University College, and SM Chong Hwa Kuantan. 31.10 The “Director Ho Lin Huay 20th Anniversary Musical Charity Gala Dinner”" with 116 tables raised RM230,000 for NEUC . 07.11 “2019 Hainan International Tourism Island Carnival – 2nd ASEAN-China University Student’s Culture Week” featuring performers such as Liau Sek Zee, Chia Hui Yuan, Tan Yu Heng, as well as performers from the "Flying High" album. Over 1,000 people attended. 20-28.11 Tan Kai Hee donated RM100,000 to set up the “Tan Kai Hee and Tan Siow Eng Award”. 19.12 The “Unity as One, Develop Chinese Education” 1,000 people banquet was held. Nearly RM430,000 was raised. 31.05
195 Chapter 1: Remembering My Initial Goals 07.05 The "New Era Member Card" was introduced to create an industryacademia cooperative discount platform with merchants in various industries providing benefits to alumni, current students, and faculty members. 2021 The Institute of Vocational and Continuing Education was reorganised to establish four departments: the D e p a r t m e n t o f I n n o v a t i o n a n d Technology, the Department of Creative Media and Beauty Studies, the Department of Smart Industrial and Hospitality, and the Department of Enterprise Development and Professional Training. The departments offer courses covering technical vocational majors, extension education majors, and enterprise transformation training majors. NEUC was approved by the Ministry of Education of China to become a foreign high-quality university accredited by the China Service Centre for Scholarly Exchange (CSCSE) and China’s JSJ Study Abroad Network. 14.05 The Institute of Ageing and Professional Care was established. 01.06 The Institute of International Education welcomed the first group of international students. 65 of them were enrolled in NEUC’s Master's and doctoral programmes. 30.07 The Tay Lian Soo Chinese Studies Centre was established. 27.07 The Master’s and Ph.D. programmes in Education welcomed their first cohort of 24 local graduate students. 03.10 2020 The Department of Guidance and Counselling Psychology’s Bachelor of Arts (Honours) in Counselling programme was successfully accredited, becoming the first private university in Malaysia to be allowed to offer a fouryear Bachelor of Counselling (Hons) programme, with graduating students eligible to apply to become registered counsellors of Lembaga Kaunselor Malaysia (LKM). Since then, NEUC has become an important centre for the training of professional counsellors and consultants of the Chinese community in the country. 20.11 The Institute of International Education and the Liaoning Jianzhu Vocational College of China cooperated to create the "Luban Workshop". 13.11
Chapter 1: Remembering My Initial Goals 196 31.05 YB Hee Loy Sian, Executive Councillor for the State of Selangor and State Councillor for Kajang, sponsored a Sanbot robot valued at nearly RM30,000. 06.10 The Institute of Vocational and Continuing Education was awarded the prestigious BCS - The Chartered Institute for IT UK Accreditation and Accreditation Training Centre status. NEUC was the first technical college in Malaysia to receive this prestigious accreditation and international recognition. 26-27.11 International Conference in Commemoration of the 50th Anniversary of the Death of Mr.Tan Lark Sye was held. 03.12 The Tay Lian Soo Chinese Studies Centre officially launched the Tay Lian Soo Chinese Studies Research Fund with a donation of RM1,300,000 from Ms. Tee Kim Chin, Managing Director/Group Chief Executive Officer of Cape EMS Berhad, plus a donation of RM300,000 from Mr. Chan Kong Choy. 04.12 The first “Chinese Traditional Wisdom and Modern Enterprise Management Course” graduation ceremony was held with 338 graduates. The Tan Lark Sye Research Centre and the Institute of International Education jointly organised the “Tan Lark Sye International Lecture series” and 23 lectures have been held so far, with an average attendance of over 150 individuals per session. Renowned Singaporean scholars, Professor Toh Lam Seng and Professor Chua Ser Koon, donated RM100,000 to set up the “Professor Toh Lam Seng & Professor Chua Ser Koon Research Fund”. 06.10 The Embassy of the People’s Republic of China in Malaysia donated RM65,000 to the “Chinese Ambassador’s Bursary” to support our needy students, benefiting a total of 28 students. 17.11 The opening ceremony of the “Tay Lian Soo Collection” and the fifth commemoration of Tay Lian Soon’s passing were held. 19.11 24.11 19.02 The Department of Drama and Visuals and the Malaysian Educational Welfare Foundation (MEW Foundation) coproduced the premiere of “Skate Off”, a short anti-drug public service film, at the TGV Cinema in Sunway Velocity Mall on National Anti-Drug Day. 20.05 Mr. Yong Kiang Yeow, Director of the Cultural Promotion Centre, passed away. A memorial service was held for him on 19 June 2022. 2022
197 Chapter 1: Remembering My Initial Goals NEUC and the Malaysia and Singapore Society of Australia (MASSA) jointly organised the MASSA 2023 Symposium with the theme of “Who Are You, Malaysia? Representations of Malaysia’s Past, Present, and Future after 60 Years of Nationhood”. 07-08.07 The “PhiloPreneur Happiness Business School” was established with Seiwajyuku Malaysia. 20.07 The Branding and Creative Department was established. 01.08 07 08 09 03.01 The “25th Anniversary Celebration Opening Ceremony” was held to introduce the year-round series of events and activities. 19.02 The 2023 National SPM Chinese Language Class was held, with over 4,000 people enrolled in the class. 01.04 “Chinese New Year Gathering and Presentation on ‘The New Landscape of Chinese Education’” was held. The 25th Anniversary Celebration Ceremony and Luncheon; Official Launch of New Era UC Member App; New Era KWF Tea Academy Launch Event 20.05 01 02 03 04 05 06 An honorary doctorate was conferred upon Daisaku Ikeda, and the book “A Collection of University Addresses by Daisaku Ikeda (Chinese Edition)”, edited by Tey Shi Bin, was published. A total of 1,000 copies were sold in three days. 10 26.08 2023 01 02 06 07
Chapter 1: Remembering My Initial Goals 198 NEUC were ranked as a “Berdaya Saing” (Competitive) institution of higher learning out of more than 400 universities of higher learning, along with 89 other universities in the country, in the SETARA (Malaysian Higher Education Institutions Ranking Assessment) 2022. 01.09 “Persidangan Mengenai Interaksi Antara Tamadun Islam, Melayu Dan Tionghoa Di Asia Tenggara (Interaction between Islamic, Malay, and Chinese Civilisations in Southeast Asia Conference)”. Establishment of The Centre for Multi-Ethnic Interaction and Communication (Pusat Interaksi Pelbagai Etnik NEUC) at NEUC. 16-17.09 For a more detailed chronology of events, fundraising activities, and departmental accomplishments up to 2018, please refer to the annual reports and the “Double Ten Happiness: NEUC 20th Anniversary Commemorative Publication” (1998-2018). 11 14 15 12 13 “Kuala Lumpur World Chinese Language Education Forum”. 17-18.11 19.11 18-22.12 “New Era University College Campus Music Album Release Party and Charity Concert". The second album “Flying High 2.0 ‘Masterpiece of Youth’” will be officially launched, offering an enchanting setting with 800 available seats for the live audience. The “25th Anniversary Celebration Dinner” will be held, featuring 90 banquet tables was completely sold out. “Weekly Classes for Chinese Language & Literature Students”. 03 04 05 08 10 12 03 04
199 Chapter 1: Remembering My Initial Goals COVID-19 Precautions and Teaching (1) Cloud Academy in the midst of an epidemic - the first to launch an online learning model In order to break the chain of transmission of the virus, the government fully implemented the Movement Control Order (MCO) on 18 March 2020, whereby educational universities replaced brick-and-mortar classes with home-based online learning. In light of the escalating circumstances, NEUC took precautionary measures well in advance of the MCO declaration. Professor Dr. Mok Soon Chong, the Vice-Chancellor, swiftly organised an emergency meeting in which the decision was made for NEUC to proactively embrace online teaching, leading the way among educational institutions in reducing in-person interactions between students and staffs. Within a single day, the Computer Centre swiftly implemented the ZOOM teleconferencing software as the online teaching platform. They also devised appropriate standard operating procedures and guidelines for implementation, along with a comprehensive training plan to prepare for the transition to online teaching. On the first day of implementing online teaching, the Computer Centre established the “Coronavirus Disease (COVID-19) Precautionary Information Page” on NEUC’s official website, providing both faculty and students with a one-stop resource for information, guidance, and operational instructions. The Registrar’s Office collaborated closely with the Computer Centre and the Faculty of Computer Science and Information Computing Technology to conduct a total of 14 online training sessions, including faculty training for online teaching and training for students on how to use the onS ince the outbreak of the novel coronavirus (COVID-19) pandemic in 2020, NEUC has been on high alert and has taken several precautionary measures. Since 31 January 2020, all departments have been working quickly to put in place measures, including stopping all international exchange programs, assisting returning international students to quarantine themselves upon arrival, purchasing masks and disinfectants for students and staff, increasing the frequency of daily disinfection and the cleansing, testing, and disinfecting of all incoming students, faculty, staff, and visitors while carrying out outreach work to promote the prevention of the outbreak. During the MCO period, we were well prepared for the disinfection and cleaning work as well as the maintaining of social safety distances by actively purchasing masks, infrared thermometers, and disinfectant supplies. Despite the pandemic, we never stopped progressing in teaching and academic development. Appendix NEUC during the Pandemic and Post-Pandemic
Chapter 1: Remembering My Initial Goals 200 (2) “Relentless Pandemic, Compassionate NEUC: ‘Covid-19 Response Instalment Plan’” The pandemic hit the bastion of teaching and learning and plunged the national economy into difficulties. Professor Dr. Mok has been adhering to the belief of “people-oriented”, “in education, no one should be left behind”, and has formulated the “Relentless Pandemic, Compassionate NEUC: ‘Covid-19 Response Instalment Plan’” to alleviate the students’ financial burden. Under this scheme, new students enrolled during the May and September 2020 semesters (for both academic and vocational courses) will automatically be entitled to an interest-free instalment payment plan. For the first two semesters, i.e. May and September semesters, beneficiaries will pay their tuition and fees in 3 instalments (20%, 45%, 35%) until the end of 2020. In addition, NEUC will also reduce or waive the accommodation fees for students who left the campus during the MCO period. In addition to the Instalment Plan, NEUC has taken into consideration the potential challenges students may face with line learning platform. In addition, students and faculty from the Faculty of Computer Science and Information Computing Technology formed a voluntary technology support team to assist fellow students facing learning challenges at any time . In order to uphold the standards of e-learning, the Registrar’s Office took comprehensive measures. They not only scheduled e-learning activities, but also created the “Survey on Home Learning Implementation” to assess the teaching and learning experiences of both educators and students, thereby aiding in the resolution of any instructional challenges. Furthermore, lecturers are encouraged to pre-record videos and upload them to a online platform. This initiative is aimed at assisting students with limited Internet connectivity by enabling them to review the content at their convenience.
201 Chapter 1: Remembering My Initial Goals limited mobile data access during their online classes. In response to this, the Registrar’s Office has proactively reached out to the YTL Foundation which has generously sponsored free 40 GB mobile data SIM cards for our students. These SIM cards are provided under the banner of the “Free 40 GB Mobile Data SIM Card from YTL Foundation”. Since the launch of the instalment plan, many students have reaped its benefits. Even amidst the challenging circumstances of the pandemic, it has not deterred those with aspirations for higher education. NEUC remains steadfast in its commitment to the principle that “in education, no one should be left behind”.We continue to stand alongside our community, working together to combat the pandemic and navigate these trying times. (3) Preventive Measures for the Body and Mind: Prioritising the Physical and Mental Well-Being of Staff and Students Amidst the pandemic, the necessity of working and studying from home gave rise to inevitable negative emotions. As educators, we were deeply concerned for our students. Therefore, to alleviate their stress and foster a sense of joy in their learning, we initiated a range of activities aimed at providing comfort and support. Consequently, Associate Professor Dr. Tey Shi Bin, the Dean of the Institute of International Education, launched the online music programme “Flying High in the Clouds, Hear Me Sing At Home.” This programme, under the guidance and coordination of Lee Soo Woon, extends an open invitation to students, educators, and the broader community to come together every weekend, sharing music and conversations about their lives to alleviate stress during the period of home quarantine. Additionally, a special “Anti-pandemic Edition” was featured in the “Xinguang Magazine”, reporting on the experiences of remote teaching during the MCO period. This edition included a “Settling In Information Kit” and engaging content related to the pandemic. Furthermore, the team produced a motivational video, widely distributed across NEUC’s social media channels, conveying NEUC’s steadfast support for the NEUCian. To gain insights into the mental well-being of students during the pandemic, the Counselling Centre initiated a mental health survey using an online questionnaire. This survey enabled the Counselling Centre to comprehend the psychological states of certain students and offer counselling services to those who required them. Additionally, the Counselling Centre regularly hosts online communication sessions entitled “The Sky under the Pandemic, Listening to Your Thoughts” to create a platform for students to openly discuss their emotions. During these sessions, counsellors engage with stuReview the programme “Flying High in the Clouds, Hear Me Sing At Home”
Chapter 1: Remembering My Initial Goals 202 dents and offer psychological support. As a result of this initiative, some students have come to appreciate the benefits of counselling and have chosen to participate in individual counselling sessions for more profound self-discovery. Furthermore, various lectures, such as “Learning to Cope with Anxiety and Rediscovering Stability”, “Supporting Students in Maintaining Mental Health”, and “Harnessing Positivity: Exploring Inner Resilience” were conducted to assist both staff and students in managing the challenges and transformations brought about by the pandemic. Simultaneously, these discussions provided a space for the NEUCian to express their feelings and extend support to one another. (4) Reclaiming School Days: “Nourishing Study Time” Programme, “Boost Your Learning Ability” Programme Amidst the time we have lost and the time we have managed to reclaim, there is still room for further creation. This concept originated from an initial thought, recognising the many disappointments and missed opportunities students experienced during the pandemic. During this period, the Professor Dr. Mok assigned to multiple departments including the Institution of International Education, the Registrar’s Office, the Tan Lark Sye Library, and faculty members from various departments, to execute “Nourishing Study Time” Programme aimed at addressing students’ academic frustrations, minimising regrets during their academic journey, and enabling them to make more meaningful memories. NEUC have successfully put into action the following measures: 1. Extended the opening hours of the Tan Lark Sye Library, which is open on Saturdays and Sundays; 2. Lending of books from the Special Collections is permitted; 3. Increasing the number of books available for students to be borrowed (from 10 to 20); 4. Increasing the budget for book purchases and allowing students to purchase books on their own or through departmental recommendations; 5. Extended equipment hours, which is open on Saturdays and Sundays; 6. Introduced the “Student Card One Card Printing Service Benefit”, allowing students who presented their student ID cards to receive a one-time discount of RM30 in stored value for utilising our photocopying machines for copying, printing, and scanning purposes. 7. Issuing new student ID cards to students who graduated during the outbreak (2020-2022) and extending their enrolment 31 December 2024 so that they may continue to enjoy the campus facilities. Furthermore, with the aim of elevating the standard of education and motivating students to explore interdisciplinary learning while fostering a dynamic campus environment, we have collaborated with department heads and industry experts to introduce the “Boost Your Learning Ability” programme. This programme offers students the chance to engage in physical workshops at no cost, with the goal of reigniting their enthusiasm and drive for learning. Upon their return to campus, we initiated the programme and had already conducted six successful workshops.
203 Chapter 1: Remembering My Initial Goals (5) Cheers to Adulthood: NEUC Convocation and Grad Fiesta Throughout the pandemic, one of the most significant disappointments expressed by recent graduates was their inability to partake in the physical convocation: “I quietly graduated.” “I concluded my final class without fanfare.” “I graduated without fully experiencing campus life.” “When is my graduation even happening?” “We don’t even want the convocation to be conducted online.” Therefore, Professor Dr. Mok propose a graduation celebration for our graduates. The sentiment was clear: “We must do something for our students, to prevent them from experiencing this regret. College life represents one of the most cherished memories of adolescence, and graduation is likely the pinnacle of a student’s journey.” In response, NEUC organised its inaugural post-pandemic grad fiesta. Throughout the day, we set up a check-in game area, craft workshops, and lively flash mob performances by the Flying High team, creating a festive atmosphere. In the evening, they assembled a group of talented performers and hosted a lively song and dance party at the Ng Ah Choo Multipurpose Hall. Since then, the grad fiesta has evolved into a yearround tradition, accompanying each student as they bid farewell to their vibrant campus life and embrace graduation.
Chapter 1: Remembering My Initial Goals 204 (6) Help in Times of Need: Caring for Dormitory Students Stranded on Campus Following the government’s declaration of a nationwide movement control period, several students who had not departed from the campus found themselves stranded in the student hostel. After the government unveiled the “Students Returning Home Programme”, the Student Affairs Department proactively engaged with these stranded students and facilitated the return of 6 students to their hometowns, showcasing their care and support through concrete measures. Additionally, the Institute of International Education procured cooking utensils and essential daily items for international students who were unable to return to their home countries. In 2020, there was a temporary improvement in the pandemic situation, and the government announced that it could prioritise the return of students who required physical classes. The Student Affairs Department supplied masks to the initial group of students and dormitory residents who returned to campus in August of that year. However, the government subsequently declared
205 Chapter 1: Remembering My Initial Goals a 14-day Conditional Movement Control (CMCO) period for Selangor, Putrajaya, and Kuala Lumpur, commencing on 14 October. In response, the Student Affairs Department promptly distributed pandemic-prevention materials to dormitory students. One week into the CMCO, the number of confirmed cases of COVID-19 in Selangor continued to rise. To ensure the safety of dormitory students, a decision was made to allow 114 students residing in the hostels who had no plans to leave or return home to stay within the campus starting from 22 October. They were not permitted to leave the campus, and the Student Affairs Department took charge of providing meals for them. It wasn’t until late October, when the number of confirmed cases in Selangor began to decline, that NEUC decided to permit dormitory students to venture outside to purchase groceries and daily necessities, starting from 2 November. Amid these challenging circumstances, NEUC did not just furnish essential provisions, but also served as a nurturing family. The care and concern lavished upon on-campus students have engendered a sense of warmth and unwavering support from NEUC throughout this trying period. (7) Gathering the Strength of All People to Relieve One Side of the World - Disaster Relief Action during the Pandemic As 2021 drew to a close, even though the pandemic showed little signs of easing, heavy rainfall and flooding struck Peninsular Malaysia as the “New Year” approached. On 17 and 18 December, numerous areas, particularly Selangor and Pahang, experienced severe flooding, leaving countless individuals facing daunting challenges in the aftermath. While the will of nature can be as unforgiving as a blade, we hold onto the belief in the goodness of people’s hearts. Behind the scenes of this disaster, we witnessed several private organisations collaborating to aid those enduring these trying times. The NEUC Staff Volunteer Group extended their support by visiting Taman Sri Nanding Garden in Hulu Langat, a community seldom reached by many, to assist the residents in rebuilding their homes. The volunteer team was established after Associate Professor Dr. Tey Shi Bin learned of a housing estate in urgent need of materials in the same district as NEUC. Associate Professor Dr. Tey Shi Bin reached out to local material collectors like Sheng and volunteers like Azam to locate the necessary resources. On 23 December, the volunteers set out from NEUC, embarking on a journey of over an hour until they reached the fringes of the disaster-stricken area where the landscape appeared dominated by a monotonous, muddy hue. Guided by Azam, the team arrived at one of the most severely impacted streets in Taman Sri Nanding, an alleyway adjacent to Jalan Cempaka 3. This narrow passage was home to 80 single-story houses with minimal roofs, and in the aftermath of the receded floodwaters, the homes appeared ransacked and in disarray. Local Malay residents informed the volunteer group that they had received an abundance of donations, including dry food and drinking water, from compassionate individuals. Along the roadside, numerous volunteers could be spotted distributing meals during mealtimes, with a
Chapter 1: Remembering My Initial Goals 206 The NEUC staff volunteers and residents from Taman Sri Nanding. substantial line of flood victims waiting to receive their sustenance. However, the available resources, such as rice, baby formula, and other materials crucial for post-disaster recovery and reconstruction efforts, were far from sufficient. Additionally, the restoration and repair of homes after the disaster, which encompassed tasks like mould removal, disinfection, and painting of walls, required a substantial allocation of manpower and financial resources to expedite the process of rebuilding these homes within a short timeframe. On 27 December, Ms. Tan Chooi Peng , a member of NEUC’s Board of Directors, generously donated six portable high-pressure water guns to the volunteer team. Additionally, a group of employees from Ms. Tan company joined the volunteer team. With a total of eight people armed with six high-pressure water guns, they returned to Taman Sri Nanding to offer additional assistance. To facilitate their efforts, a temporary distribution point was established at Kedai Sup on Jalan Mutiara 3. Here, volunteers from Cheras and Ampang worked tirelessly day and night, often under a simple shed, to prepare and distribute meals and beverages. Residents frequently brought their children to collect these provisions. Notably, the Malaysian Relief Agency established a mobile clinic to deliver complementary diagnostic services and medications as an expression of care and support for the people. Aside from distributing supplies, the volunteers operated in pairs, conducting door-to-door visits between 4/1 Jalan Mutiara and 4/6 Jalan Mutiara. A significant proportion, approximately 96% of those affected were Malay residents. Some of them were still inside their homes, tirelessly cleaning both inside and outside, despite having limited cleaning resources. Meanwhile, others had closed doors, with piles of trash and silt sitting outside. Although
207 Chapter 1: Remembering My Initial Goals the water had receded, the devastation remained. On 30 December and 17 January of the following year, the volunteer team revisited Taman Sri Nanding to provide further support and to donate essential materials. Faced with the enormity of natural disasters, we may feel small and helpless. But in the presence of thousands of victims, we must do whatever we can to assist. We expressed our heartfelt gratitude to volunteers from around the country who joined the disaster area reconstruction project, offering relief to the suffering victims. Love exists not only in the world but also within the NEUC community. (8) Beauty for a New Era: Beautifying, Renovating, and Refurbishing Campus Facilities In the face of the ongoing pandemic, NEUC has persevered in our efforts to revitalise, upgrade, and enhance our campus. We eagerly anticipate the day when the students can return to an improved campus once the pandemic situation improves. The General Affairs Department diligently organises daily disinfection, cleaning, and refurbishment tasks across campus. They also collaborated with various departments to execute campus beautification projects. The “We Love NEW ERA” check-in point illuminates every corner of our campus, serving not only as a visually appealing spectacle but also as a testament to our shared experiences, capturing the youthful memories of every NEUCian. From the vibrant rainbow stage and the literary ladder, the energetic NEUC-themed elevators, the message wall in the cafeteria, to the fresh computer centre wall, all these subtle details exemplify our creativity and vitality. These offer new avenues for students to exchange ideas, to express their emotions, and to enrich their campus life. The striking eightfoot-tall “Ideal Education” art installation mirrors NEUC’s mission, inspiring students to pursue excellence and to realise their aspirations. Furthermore, NEUC has invested in new tables and chairs for students to gather and converse in familiar campus spots, such as the Concourse area, the Rainbow Corner, and the Era Walk. These are also located near the basketball court and outside the Tan Lark Sye Library. Additionally, the installation of food and beverage vending machines and improved lighting in the Academic Building and Office Building aims to enhance convenience for both staff and students. Furthermore, the Tan Lark Sye Library has facilitated the acquisition of an ozone steriliser for the library. Beyond its crucial role as a sterilisation tool during the pandemic, this equipment holds daily significance. The ozone steriliser effectively rids books of bacteria, viruses, and bookworms in older collections, ensuring better preservation, and enhancing reader safety. Moreover, in response to the growing volume of parcels received at the campus reception area, the Student Affairs Department and the Human Resource Office collaborated to establish PopBox lockers on the LG floor of Block B beginning in February 2021. This initiative streamlines parcel collection at any time. Post-pandemic, on-campus dormitories have also improved their amenities by procuring and installing electric water heaters, fans, and mosquito nets. These enhance-
Chapter 1: Remembering My Initial Goals 208 ments create a comfortable living environment for dormitory students while keeping hostel fees reasonable and affordable. For computer and network equipment, the Computer Centre has introduced the “WIFI Enhancement Project” to enhance the wireless network coverage and increase the campus’ wireless network speed. This initiative has successfully covered over 90% of the indoor and outdoor areas, including spaces like the football field and basketball court, with wireless network access. The network speed has seen a notable boost, rising from 7 Mbps to 30 Mbps. To address the students’ learning needs, NEUC has repur-
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211 Chapter 1: Remembering My Initial Goals posed general classroom B104B into a network security lab. This lab is equipped with 26 highly customisable computers, along with a dedicated server for lectures and experimental activities. Additionally, the lab’s network infrastructure is designed with an island concept, allowing classroom client computers to be segregated into multiple independent LANs for network experiments. In alignment with the establishment of the Luban Workshop with the Liaoning Jianzhu Vocational College, the Computer Centre has established the B105B computer lab as the training venue. This lab is equipped with 36 high-performance computers and Autodesk Revit software to serve as a training tool. Simultaneously, the Institute of Vocational and Continuing Education has established a new AI (Artificial Intelligence), Robotics, and Internet of Things Training and Research Laboratory. This facility boasts 15 highly configurable computers, providing essential support for curriculum development and practical training in these fields. NEUC stands as a sanctuary of wisdom as well as a nurturing ground for aspirations. The ongoing enhancements in campus beautification, renovation, and enhancement do more than just enhance our surroundings; they symbolise our unwavering optimism and deep affection for the future. Here’s to every individual within the NEUC community flourishing within these walls and scripting their own remarkable stories of success.
Chapter 1: Remembering My Initial Goals 212 The New Horizon of Academia (1) The Institute of International Education Amidst the global pandemic in 2020, the Institute of International Education (IIE), which had been in existence for two years, embarked on a new phase of growth. Through the dedicated efforts of IIE’s colleagues, NEUC received official approval from the Ministry of Education of China on 14 May 2020 to become a foreign high-quality university accredited by the China’s JSJ Study Abroad Network. This significant milestone expanded the horizons of educational and cultural exchanges between China and Malaysia. Presently, NEUC proudly hold the distinction of being one of the esteemed universities accredited by the China Service Centre for Scholarly Exchange (CSCSE) under the Ministry of Education of the People’s Republic of China. In July 2020, IIE initiated a series of programmes to welcome international students. This endeavour resulted in an unprecedented enrolment of over 500 international students, including undergraduates, Master’s, and doctoral candidates. All were admitted following interviews. Additionally, the Institute introduced an overseas advanced leadership training programme and an international summer academic intensive online programme for the first time. These initiatives attracted nearly 480 international students. Furthermore, IIE proactively promotes academic activities, and collaborates with domestic and international universities and organisations, to establish academic institutions and bases, in addition to fostering academia-industry-research partnerships. For instance, the institute successfully organised the online International Forum on Regional Cooperation and Prosperity Sharing under the New Regional Order on 6 November 2020. This forum featured the participation of 13 scholars from China, Thailand, the Philippines, Brunei, Indonesia, and Malaysia, drawing over 200 experts and educators for virtual discussions. In addition to academic collaborations, IIE also joined forces with Liaoning Jianzhu Vocational College of China to plan and successfully launch the first institutional Luban Workshop. This initiative offered vocational and technical certificate courses to students, even in the face of adverse circumstances brought about by the pandemic. Additionally, IIE partnered with Beijing Vocational College of Labour and Social Security to introduce “E-commerce Distinctive Experimental Class”. These classes encompass new media operation, cross-border e-commerce platform operation, and innovation and entrepreneurship self-study courses; all designed to enhance students’ competitiveness in the job market. (2) The Institute of Ageing and Professional Care As Malaysia gradually transitions into an ageing society, it faces the challenge of perfecting its policy framework to address the needs of an ageing population. There’s also a noticeable absence of in-depth discussions concerning cognitive care for the
213 Chapter 1: Remembering My Initial Goals elderly. Guided by the principle of “originating from the society and giving back to the society,” NEUC took a significant step by establishing the Institute of Ageing and Professional Care on 1 June 2020. NEUC stands as the first private university in Malaysia dedicated to addressing the complexities of an ageing society. The institute has planned to introduced a Master’s and a doctoral programme, along with research initiatives focused on ageing-related issues. It is dedicated to developing comprehensive content and educational materials for a professional caregiving programme which is expected to be a pioneering endeavour in the country. Additionally, the institute has collaborated with various corporations and Chinese organisations to offer short-term public courses. For instance, it conducts an annual elderly care training programme for the Nirvana Group, training 100 agents each year, and a biannual silver economy analysis and business opportunity planning training for the Klang Chinese Chamber of Commerce and Industry, with a capacity of training 50 participants at a time. In April 2023, the institute in partnership with Nirvana Group and Sin Chew Daily, officially introduced two significant programmes: “‘Honoure the Elderly as We Do Our Own Aged Parents’ Elderly Care Campaign” and the “KAIGO Professional Elderly Caregiving Training”. These initiatives aim to raise public awareness and concern for elderly care, emphasising the importance of this critical issue. (3) Tay Lian Soo Chinese Studies Centre On 19 November 2016, the world of Sinology suffered a significant loss with the passing of Professor Tay Lian Soo. The roots of the Chinese Studies Centre can be traced back to a visit by Mdm. Lee Pok Yuk, the wife of Professor Tay, to the Tan Lark Sye Library alongside Professor Tay’s student, Tan Ooi Chee. During this visit, Mdm. Lee gained firsthand insight into the library’s ambitions and endeavours through the establishment of the Nanyang University Resource Centre in addition to the private collection housed in the library. Deeply moved by this experience, she decided to donate a portion of Professor Tay’s collection to the Tan Lark Sye Library. Vice-Chancellor Professor Dr. Mok Soon Chong recognised the importance of preserving Professor Tay Lian Soo’s legacy in the local Sinology community and thus initiated the creation of the Tay Lian Soo Collection to house the late Professor Tay’s vast collection. With the intention of carrying forward Professor Tay’s remarkable contributions to the field of Sinology, NEUC took a step further by establishing the Tay Lian Soo Chinese Studies Centre in July 2020. This centre’s primary goal is to serve as a platform for fostering meaningful exchanges between domestic and international Sinology researchers. The Tay Lian Soo Chinese Studies Centre officially launched the Tay Lian Soo Chinese Studies Research Fund with a do-
Chapter 1: Remembering My Initial Goals 214 nation of RM1,300,000 from Ms. Tee Kim Chin, Managing Director/Group Chief Executive Officer of Cape EMS Berhad, and a donation of RM300,000 from Mr. Chan Kong Choy. In addition, the centre has published “The Complete Collection of Tay Lian Soo’s Literary and Artistic Creations (4 volumes)” which compiled Professor Tay’s dispersed literary and artistic works. The Centre has also published “The Collection of Calligraphy by Tay Lian Soo’s Teachers and Friends,” containing calligraphic works from Professor Tay, his mentors, and his students. On top of that, the centre plans to organise the Sinology Forum and revive the Malaysian Sinology Symposium, creating a platform for dialogue among local Sinology researchers. (4) Faculty of Health, Safety, Security and Environment Above all else, social security, public health, and personal well-being take precedence, a vital lesson we have learned during the pandemic. As we transition into the post-pandemic era, our preparedness for combating and preventing such outbreaks must be comprehensive and impeccable. Professor Dr. Mok believes that the focus should extend beyond the immediate battle against pandemics to include a heightened emphasis on public health, environmental conservation, security measures and frameworks. These efforts are paramount for our future well-being. Considering this, universities and colleges must prioritise the training of individuals who can contribute to these endeavours. Thanks to the proactive efforts of Deputy Vice-Chancellor Associate Professor Azizan, the Faculty of Health, Safety, Security, and Environment was inaugurated in 2021 with a campus located at Old Klang Road. The faculty will offer a Bachelor of Law Enforcement (Honours) and Bachelor of Healthcare Management programmes, both of which have garnered enrolment from over 100 Malay, Indian, and indigenous students.
215 Chapter 1: Remembering My Initial Goals Vice-Chancellor’s Office Graduate School Institute of International Education Institute of Ageing and Professional Care Faculty of Health, Safety, Security and Environment Institute of Vocational and Continuing Education Faculty of Arts and Social Sciences Faculty of Accountancy, Management and Economics Faculty of Computer Science and Information Computing Technology Faculty of Communication, Cinematic and Performing Arts Faculty of Art and Design Tan Lark Sye Library Tan Lark Sye Institute Tay Lian Soo Chinese Studies Centre Centre of M alaysian History Government Relations and Q uality Assurance Registrar’s Office Finance Department Human Resource Department Student Affairs Department General Affairs Department Computer Centre Counselling Centre Marketing & Sales Department Branding & Creative Department The NEUC team collaborates harmoniously to cultivate a dynamic NEUC campus. Section III Group Photo of Faculty and Staff: NEUC Treasure Map
Chapter 1: Remembering My Initial Goals 216 NEUC Super visory Team NEUC Academic Staff NEUC Admin istrative Staff
217 Chapter 1: Remembering My Initial Goals To offer both academic and vocational education in Malaysia 1 st Sin Chew Education Awards Outstanding Educational Institution MQA-accredited academic programmes 100% Faculties Academic programmes Vocational programmes 10 11 6 3 15 12 Foundation programmes Diploma programmes Bachelor’s Degree programmes 4 4 35 Master’s degree programmes Ph.D. programmes Vocational courses 15,000+ 500+ International students for academic programmes 7 countries (2020-2023) China · Indonesia · Thailand · India · Laos · The United States · Vietnam Assessment of Levels of Higher Education Institutions in Malaysia Highly Competitive (Berdaya Saing) Top 90 (400+ Higher Education Institutions in Malaysia) Section IV NEUC in Numbers: Breakthrough and Harvest
Chapter 1: Remembering My Initial Goals 218 Graduate Employment Rate 99% 160+ Foreign Exchange Universities RM 50,000,000 Accumulated Charitable Contributions Received ≤200 Signed (2018-2023) Memoranda of Cooperation and Agreements 500+ Cooperation and Exchange with Chinese Small and Medium Enterprises 15+ Scholarships and Bursaries Scholarships Bursaries Interest-free study loan 9 5 1 Local Enrolment Growth Rate Increased 118% (2021-2022) (2020-2023) Professional Certificate Programmes 800+ 4 International Summer Academic Intensive Online Programme Overseas Advanced Leadership Training Programme Chinese Traditional Wisdom and Modern Enterprise Management Course Study Programme for Foreign Students in Malaysia Malaysia · China · Canada · Japan · Korea
219 Chapter 1: Remembering My Initial Goals (2020-2023) (2022-2023) Likes Followers Highest Video Views Reach Growth Rate in Reach Most Popular Post Likes 36,000 40,000 ≤400,000 ≤3,000,000 131.1% 10,700 Followers Highest Video Views Reach Growth Rate in Reach 2000+ 3000+ ≤3,000,000 301.1% Followers Collections and Likes Highest Video Views 1500+ 30,000+ 80,000+ (2022-2023) 300+ Paper press (2018-2023) 70 Merchant 150+ Outlets New Era UC Member APP Lifetime Benefits and Discounts
Chapter 1: Remembering My Initial Goals 220 (2018-2023) Academic Seminar/Events Seminar on Further Education and Career Planning Free Study Exchange Programme Luban Workshop Malaysia “Flying High in the Clouds, Hear Me Sing at Home” 1400+ 200+ 5 1 st 25 60+ 1 st Original Campus Music Album by Students Fully funded by NEUC Students’ Original Work Songwriting and Composition｜Vocal Music Video［Production · Director · Casting · Lighting · Videographer · Editing · Props · Storyteller］ Host｜Typesetting and Designing Choreography｜Promoting and Marketing Produced by internationally renowned music producer Mr. Percy Phang and Pocket Music Studio WeiC’s Team “Chasing the Wind” ranked the TOP SPOT 100% Vibrant Campus on for 3 consecutive times Online Music Programme Flying High Team Campus Flash Mob, Singing and Sharing Sessions on and off campus Online live streaming channel
221 Chapter 1: Remembering My Initial Goals Tan Lark Sye Library Southeast Asia Chinese Books Collection 1 st Highest number of Chinese Scholars Collection 250,000+ Set Up exclusively for the Nantah Resource Centre collections 6 electronic repositories 300+ Faculty, Staff, and Student Honours and Awards Record (2018-2023) 1800+ Academic achievement 1 10+ 60+ 95 Documentary Consultancy Report Research Report The Kajang Observer (The sole student internship Chinese newspaper in Malaysia with an official publishing permit.) Exhibition / Publication of Artistic Achievements Editorials / Monographs Published in Academic Forums Journal Papers / Dissertation 170+ 240+ 520+ 750+
Chapter 2: Forwarding Ideals 222 Promising Dawn: Guardianship is Unwavering Gentleness As you embarked on your journey in New Era University College, we cherished each other, exchanging knowledge and wisdom, and crafting a future filled with promise. Today, no matter where you are, we stand by your side with unwavering support. We are intertwined, climbing the highest peaks toward a brighter future. Forwarding orwarding Ideals Chapter 2
223 Chapter 2: Forwarding Ideals Section I Exclusive Interview A Two-Decade Journey of Adversity and Challenge: The Twenty-Year Story of the Vice-Chancellor, Dr. Mok Soon Chong The Beginning of the Journey in Education O n 17 February 2003, a teacher named Mok Soon Chong, driven by the dream of imparting knowledge and shaping young minds, entered the teaching profession with the Department of Chinese Language and Literature at New Era College. At that time, he did not carry grand ambitions but was merely a young educator stepping into the field of education. Nevertheless, his heart brimmed with a deep passion for teaching and an unwavering commitment to academic research. This young teacher, filled with aspirations for the future, saw education as the beginning of his life’s journey. He was later promoted to the position of Registrar in 1 July 2004, stepping into administrative management. It was an entirely new field for him. Initially, the responsibilities of the Registrar’s Office, which encompasses the school’s systems, graduation ceremonies, and commencement events, posed significant challenges. However, he faced it courageously, seeking guidance, and learning actively. With steadfast determination, he gradually found his way in this new direction. Despite assuming the role of Registrar, he remained committed to teaching in the Department of Chinese Language and
Chapter 2: Forwarding Ideals 224 Literature part-time. However, as administrative duties increased, he had to shift focus to school management and planning. He delved into curriculum design, applied for dual-degree programmes, and charted a broader future for New Era College’s development. After some time, he was promoted to Vice Principal on 1 May 2008, marking another milestone in his career. Prior to this, he had spared no effort in striving to elevate the college to university status. Finally, he was appointed as the fourth Principal of New Era College on 14 December 2011, by the Board of Directors and the Board of Govenors, officially taking office on 1 January 2012. This moment signified a new chapter in his professional journey and signalled a new development for New Era College. During this period, he worked alongside with the then Registrar, Mr. Azizan bin Othman, both dedicating themselves to academic and professional development, with the goal of achieving accreditation from the Malaysian Qualifications Agency (MQA). On 30 December 2016, New Era College reached the significant milestone of becoming a university college. As a result, Professor Dr. Mok was appointed Vice-Chancellor of New Era University College (NEUC). This professional journey resembled an epic saga, chronicling his unwavering dedication in the field of education while bearing witness to the transformation and growth of NEUC. This educational journey epitomised his steadfast commitment to his initial aspirations, the pursuit of dreams, and an unwavering belief in the future. Dato’ Dr. Hou Kok Chung issued the approval letter for New Era University College status to Professor Dr. Mok (third from left) on 5 April 2013. From the far left are Mr. Chow Siew Hon and Dato’ Ong Chiow Chuen. From the far right is Mr. Rosli, Datin Rosiah, and Dr Yap Sin Tian. In 2013, various media outlets were eager to learn about the grand plan for New Era College’s transition to a university college from Vice-Chancellor Professor Dr. Mok Soon Chong (who was the Principal at the time).
225 Chapter 2: Forwarding Ideals Sailing Through Challenges with Determination NEUC has thrived for 25 years since its establishment in 1998. Over time, we have witnessed the school’s remarkable growth, from the early days of classes held in shipping containers, to current modern teaching facilities. Professor Dr. Mok played a pivotal role in this journey as both a witness and a driving force. Regarding the educational infrastructure, Professor Dr. Mok remained steadfast to his vision. Despite early constraints and students having classes in basic shipping containers, the collective efforts of those passionate about Chinese education has led to the establishment of modern teaching facilities, effectively mitigated the space shortage issue. NEUC’s development extends beyond physical infrastructure and into academic expansion. Building upon the efforts of previous leaders, Professor Dr. Mok has expanded the university from initial 3 departments to 10 Faculties and 17 courses, offering a diverse range of courses in diploma, bachelor’s, Master’s, doctoral, as well as vocational programmes. NEUC’s multicultural and holistic educational approach has flourished, providing students with a wide range of choices. The journey towards course accreditation began from scratch. Presently, all NEUC’s courses hold full accreditation from MQA. This accreditation journey has provided a solid foundation for NEUC to transform into a university college, showcasing our commitment to academic development in addition to our rich educational heritage. Professor Dr. Mok’s diligent efforts have set ambitious standards for the school, accelerated campus development, enriched the academic environment, and expanded teaching and research areas. His wise and decisive leadership has guided the school towards the direction of becoming a high-level, teaching, and research-oriented university college. However, behind these achievements, Professor Dr. Mok also encountered significant challenges. During his tenure as Registrar, he navigated complex procedures and intricate processes while pursuing dual-degree programmes. Nevertheless, he remained undeterred by difficulties, actively engaged in research, personally communicated with relevant officials, and advocated for the best development opportunities for NEUC. From Vice Principal to the Vice-Chancellor, Professor Dr. Mok has dedicated himself to the school’s elevation into a university college. This journey was long and challenging, especially considering his prior role as Registrar. While some doubted its feasibility, others believed it was both possible and necessary, and worked wholeheartedly for the school’s future while waiting for its transformation. As a leader of the university, it was the unwavering and resolute spirit that made this transformation possible, propelling NEUC towards a more profound path of development. Reflecting on NEUC’s journey to elevation to university college status, Professor Dr. Mok acknowledged they faced numerous setbacks. In 2007, the school initially
Chapter 2: Forwarding Ideals 226 applied for the elevation, but the criteria were unclear until the end of the year. To even be considered, the school had to fulfil several criteria and standards. After eventually receiving an invitation to apply, they underwent all necessary registration procedures and fulfilled MQA’s criteria. However, the first attempt resulted in only one course receiving certification. Despite this disappointment, Professor Dr. Mok and his team persevered, resolutely pursuing their elevation goal. In 2008, when the school faced another unsuccessful elevation attempt, there were doubts and ridicule from some quarters. However, Professor Dr. Mok and his team chose to remain focused on their work, believing that through relentless effort and the right actions, their elevation goal could be achieved. Soon after, they received another invitation and confidently presented their case to MQA. This time, the assessment was highly favourable, with many courses successfully registered and accredited. This success was a result of their unwavering commitment and a testament to their relentless pursuit of their elevation dream. When asked about the challenges he faced during the elevation process, Professor Dr. Mok responded with a calm demeanour, “Once we have overcome all the difficulties, it seems much more endearing when we look back, despite how tough it was to go through them. We are fortunate to have witnessed the results and the fruits of our labour.” He expressed heartfelt gratitude to all who worked alongside him with a special mention to Deputy Vice-Chancellor, Associate Professor Azizan, in their joint endeavour. After years of unwavering dedication, the Ministry of Higher Education officially announced New Era College’s elevation approval on 4 April 2013. By December 2016, New Era College achieved its official eleMok Soon Chong (fourth from left), Yap Sin Tian, and Lim Chong Keang, along with guests and lecturers, jointly sang the New Era University College anthem at the ceremony to celebrate the upgrading and the launching of bachelor's programmes.
227 Chapter 2: Forwarding Ideals Nantah Resource Centre, located in the Tan Lark Sye Library at NEUC, was officially opened on September 5, 2014. vation to a university college. This journey serves as a testament to faith, perseverance, and triumph over challenges, embodying the school’s resilience and determination. Professor Dr. Mok, in reflecting on this journey, remained composed, as all past hardships paled in comparison to their ultimate success. Elevation and Initiating a New Phase The primary challenge for NEUC now is to compete effectively with other universities and will now be subject to rigorous scrutiny and assessment. Professor Dr. Mok has been actively spearheading a range of reforms and innovations ever since the school’s elevation to a university college. The quality of a university hinges primarily on its academic standards, and improving these standards demands unwavering determination and vigilant oversight. Professor Dr. Mok stressed the importance of academic achievements as crucial assessment of a university’s quality. To enhance these standards, they are actively promoting faculty engagement in scholarly research. Furthermore, the recruitment of exceptional senior lecturers has significantly enriched the academic team. The administrative staff also plays a pivotal role in supporting NEUC in elevating both teaching and academic standards. “To achieve the status of a top-tier university, it is essential to build a strong academic faculty. While government regulations mandate faculties to have a minimum of 20% with Ph.D. qualifications, our aspirations are more ambitious. I hope that in the future most of our lecturers will hold Ph.D. degrees, surpassing the 70% mark. This is not merely a task but a profound responsibility,” Professor Dr. Mok stated. Furthermore, it is imperative to invest in our faculty and staff. Exceptional faculty and staff are pivotal in creating a modern teaching and research environment. Professor Dr. Mok deeply acknowledges the significance of retaining talent in an intensely competitive global context. He stated, “We
Chapter 2: Forwarding Ideals 228 must not only nurture outstanding faculty and staff but also provide top-notch academic facilities and a comfortable learning environment. This will empower us to excel in the intense competition.” Since our elevation, the school has implemented a rigorous academic staff appraisal system. Professor Dr. Mok takes great pride in the appraisal system, ensuring that each academic staff member’s advancement undergoes thorough evaluation and receives recognition from both internal and external experts. He emphasised thus, “Currently, out of 129 full-time academic staff members, only 7 are professors (approximately 5%), along with 7 associate professors (11%), and 16 assistant professors (less than 25%). These percentages are relatively lower compared to other domestic universities. This strict control policy safeguards the school’s commitment to excellence. We also actively encourage academic staff to contribute through publications.” Additionally, Professor Dr. Mok prioritises the school’s internationalisation efforts, highlighting the establishment of the Institute of International Education (IIE), which has attracted over 400 enrolled international students and over 150 graduate students from abroad. The school actively collaborates with global universities, facilitating academic exchange programmes and forming a strong academic advisory team. Notably, NEUC is the first Malaysian university to receive funding from Chinese universities to establish a Luban Workshop, providing working professionals with opportunities for free training and technical certifications, therefore enhancing their employability. Professor Dr. Mok also proudly expressed his confidence in the upcoming enrolment numbers. In 2019, NEUC was honoured with the “Outstanding Educational Institution Award (Private Universities/ Colleges Category)” of the Sin Chew Education Awards.
229 Chapter 2: Forwarding Ideals Nanyang University’s Legacy NEUC, the offspring of Nanyang University, and undoubtedly the continuation of Nanyangs ideals and legacy. While Nanyang University has faded into history, it lives on as an enduring legend in the hearts of Singaporean and Malaysian Chinese communities. It’s remarkable contribution to the shared history of Chinese education in these regions is a legacy that all NEUCian must uphold. NEUC is dedicated to building upon Nanyang University’s foundation and actively striving to create a culturally distinctive university with the goal of attaining university status soon, finally fulfilling a long-standing aspiration of the Chinese community. Professor Dr. Mok firmly stated that it is essential to uphold Nanyang University’s ideals and to continue its legacy. In today’s globalised world, defining the university’s position between the global and local context is paramount, as it will shape the school’s future direction and prospects. Therefore, preserving and promoting the “Nanyang” characteristics is considered one of NEUC’s competitive advantages. In 2018, Professor Dr. Mok implemented a significant salary system adjustment, which, while posing challenges, has not placed the university at a disadvantage compared to other schools. Despite the financial pressures, these reforms have driven increased motivation and competitiveness, allowing the university to better align with the demands of education’s sustainable development and student needs. NEUC is currently expanding its campus with the construction of the Nantah Building to accommodate the growing number of new courses and students. Professor Dr. Mok acknowledges that the current campus is reaching its capacity and is currently experiencing shortages of classrooms and offices. With plans to introduce more new courses, the school anticipates a corresponding increase in student and faculty numbers.
Chapter 2: Forwarding Ideals 230 As a result, future development planning is crucial. Additionally, Professor Dr. Mok expresses gratitude for the generous support from Chinese entrepreneurs and philanthropists in supporting the school’s development goals. Path to University Status Professor Dr. Mok has demonstrated his unwavering commitment to guiding his colleagues towards achieving university status. His motto, “Do not seek understanding from others”, reflects his dedication to focusing on running the school effectively, ensuring quality education for students, and fostering excellence in research and teaching. Despite the challenges and occasional misunderstandings, he remains principled, avoiding political entanglements, and prioritising the creation of a positive campus culture that promotes personal and collective growth for all. Furthermore, he firmly states that their approach is to face and to resolve challenges with the utmost care, minimising disruptions to the faculty and students. This unwavering commitment is centred on the core of education, allowing everyone to focus on their respective roles and responsibilities. Professor Dr. Mok has dedicated two decades to New Era, including 12 years in the leadership role. Throughout this time, he has consistently envisioned a bright future for the school and remains committed to its ongoing development. Even after achieving university college status, his aspirations extends further as he is determined to elevate NEUC to greater heights. He often refers to this vision as a “New Era” filled with hope, eagerly anticipating the school’s progress, with increased contributions to Malaysia’s education that comes with expanded student opportunities that in turn will bring a brighter future. In his heart, he remains resolute in his commitment to be someone who “establishes principles for the world, enables people to have a livelihood, continues the teachings of past sages, and brings eternal peace to all generations.”
231 Chapter 2: Forwarding Ideals C ikgu Azizan (Associate Professor Azizan bin Othman, Deputy Vice-Chancellor), was once a pottery teacher who has evolved into a prominent leader at NEUC. He not only plays a pivotal role in administration but also actively enhances the university's academic quality. His journey exemplifies the tale of a passionate educator who dedicated his skills and talents to education, so to expand opportunities for students. Besides that, his experience teaches us that education transcends language and culture, acting as a bridge connecting individuals in their pursuit of knowledge. Cikgu Azizan is a source of pride for NEUC, inspiring us to believe that with fervour, anyone can excel in their chosen fields. Crafting Passion, Nurturing Compassion “Cikgu”, a name renowned among NEUC’s faculty and students. He was an art and design lecturer before this revered title, specialising in ceramics and artistic creations within the Faculty of Art and Design. His professional journey resembles a ceramic piece adorned with diverse elements, reflecting his passion for art and his enduring commitment to crafting an ideal educational landscape. Today, he plays crucial roles in registration, academic affairs, and government matters at NEUC. Section II Exclusive Interview Love and Devotion Beyond Language: Deputy Vice-Chancellor, Mr. Azizan’s NEUC Passion
Chapter 2: Forwarding Ideals 232 Cikgu was born in Kota Bharu, Kelantan. He has had a lifelong connection with Chinese schools since his early days in kindergarten. In 2006, he returned to the realm of Chinese university, but this time, his role transformed from being a student to an educator. The title “Cikgu” has accompanied him throughout his educational journey, representing his steadfast commitment to teaching and his genuine care for students. Cikgu’s artistic journey began with a profound passion for the visual arts, particularly a strong fascination with ceramics. Despite initially enrolling in a graphic design programme after completing high school, the influence of a mentor redirected his path towards ceramics. This mentor helped him discover that ceramics were his genuine calling. The creative process involving clay ignited his artistic spirit, prompting him to make the resolute decision to transition to ceramics courses and embark on a career dedicated to the art of ceramics. During his time teaching ceramics at the Central Academy of Fine Arts, Cikgu instructed students in three languages, which later influenced his multilingual teaching style. However, teaching ceramics came with challenges as most students lacked access to equipment at home. To overcome this, Cikgu guided students to break out of their limitations and create their own tools. He also encouraged students to display their creations in the school’s art exhibition area. He even exhibited his students’ works in his own ceramics exhibitions, offering them a platform to display their talents. However, Cikgu’s educational journey continued with changes in his career and his diversified roles. He initially joined NEUC as a lecturer in the Faculty of Art In 2018, the Chairman of the Board of Directors, Dr. Yap Sin Tian, led a delegation to visit the Ministry of Education and meet with the then Deputy Minister of Education, YB Teo Nie Ching. The attendees included Dr. Yap Sin Tian, the Chairman of the Board of Directors; Fellow, Dr. Yap Kon Sang, the Chairman of the Board of Governors; Professor Dr. Mok Soon Chong, the Vice- Chancellor; Mr. Lim Joo, the Vice Chairman of the Board of Directors (now Acting Chairman); Mr. Chow Siew Hon, the Honorary Secretary of the Board of Directors; Mr. Kwan Chee Hoong; and the then Registrar, Deputy Vice-Chancellor Associate Professor Azizan.
233 Chapter 2: Forwarding Ideals and Design. Subsequently, the university established the Government Affairs Office, and he was invited to join as an administrative staff member. During this time, he also served concurrently as the Deputy Dean of the Faculty of Art and Design. This period marked a significant turning point in his career, as he transitioned from being an art lecturer to an academic with administrative responsibilities. In 2008, he became the Director of the Government Affairs Office, a significant milestone. In 2014, he transitioned to Deputy Director of Academic Affairs. He then assumed the role of Registrar, a position he still holds with dedication in 2016. Looking ahead, he became Dean of the Faculty of Health, Safety, Security and Environment and Acting Dean of the Graduate School in 2021. In 2023, he reached another peak, becoming Deputy Vice-Chancellor (Academic and Research). His diverse roles showcase both the NEUC community’s trust and his remarkable achievements in academic management and talent development. Collaboration and Mutual Support Cikgu’s career journey, transitioning from an academic to an administrative leader, was a result of his passion for education, steadfast beliefs, and the valuable experiences he accumulated over time. As Deputy Vice-Chancellor, Cikgu oversees academic and research matters. He takes pride in several notable achievements, particularly securing MQA accreditation for all programmes, including postgraduate courses. This accreditation process involves provisional accreditation for new programmes and full accreditation before the first cohort graduates. Cikgu’s unwavering commitment to academic accreditation aims to maintain course consistency and quality, ensuring students receive a top-tier education and are well-prepared for future careers. Prior to the establishment of MQA, academic accreditation in Malaysia was overseen by the National Accreditation ❶ ❷ ❶ Cikgu Azizan and his wife, Cikgu Raha (Dean of Faculty of Art and Design). ❷ In 2008, Cikgu Azizan (back row, leftmost) with students and faculty from the Department of Art and Design.
Chapter 2: Forwarding Ideals 234 Board. Cikgu had prior involvement in academic accreditation even before his tenure at NEUC, where he assisted other universities with MQA-related matters. This experience allowed him to accumulate substantial expertise in handling accreditation affairs and establish a close working relationship with the Ministry of Education. Over time, this background led to further opportunities, gradually intertwining his role with the school's registration work. Reflecting on that period, he emphasised the importance of taking action to achieve necessary accreditation and address criticisms constructively. During that period, Professor Dr. Mok and Cikgu worked diligently together, demonstrating unwavering dedication and resilience. Cikgu recalled their close collaboration, stating that when Professor Dr. Mok was still the Registrar, they dealt with MQA affairs daily. Despite encountering challenges and occasional setbacks, their shared focus remained steadfast: resolving issues and ensuring excellence. Over the years, their partnership evolved into a deep friendship characterised by mutual understanding and a strong bond. Regardless of obstacles or triumphs, they faced everything hand in hand. Today, they aim to elevate New Era University College to become New Era University. Many attributed significant credit to Cikgu for New Era College’s elevation to university college status, with even Professor Dr. Mok praising his efforts. However, Cikgu himself remains humble and resolute in his focus on the goal ahead. He emphasised that his primary objective is to elevate New Era University College to university Deputy Vice-Chancellor, Associate Professor Azizan, in his efforts to foster more interethnic and intercultural cooperation for NEUC, is pictured at the “The Persidangan Interaksi Antara Tamadun Islam, Melayu, Dan Tionghoa Di Asia Tenggara (Conference on the Interactions of Islamic, Malay, and Chinese Civilisations in Southeast Asia)” held on September 16, 2023. Attendees include (from left to right) Vice-Chancellor Professor Dr. Mok Soon Chong, Member of Parliament for Hulu Selangor, YB Tuan Syahredzan Bin Johan, Prime Minister’s Political Secretary, Chan Ming Kai; (from right to left) Deputy Vice-Chancellor Associate Professor Azizan, Professor Dato’ Seri Dr. Awang bin Sariyan, and Professor Dato’ Osman bin Bakar.
235 Chapter 2: Forwarding Ideals status within a decade, a shared vision with Professor Dr. Mok. He calls upon all faculty and staff members to come together and collaborate in achieving this goal, underscoring that with their collective efforts, attaining university status is well within reach. Cikgu places strong emphasis on ensuring that every programme of NEUC maintains high-quality standards and are coordinated with market demands to offer exceptional education and improved employment prospects. Under his committed leadership, NEUC has successfully established a teaching site on Old Klang Road and introduced the Department of Law Enforcement and Department of Healthcare Management within the Faculty of Health, Safety, Security and Environment. Dedicated Educators Despite his Malay ethnicity, Cikgu deeply values the universality of education. He asserts that his commitment is not limited to Chinese education but encompasses all education. His wide-ranging perspective and thoughtful insights enable him to transcend cultural and racial boundaries, recognising education as a fundamental right and duty for all. He regards education as a bridge that connects various cultures and societies, fostering greater harmony in the world. Consequently, he encourages more Malays to learn the Chinese language, promoting cultural diversity, and enhancing NEUC’s cultural tapestry. Towards the end of the interview, when asked about his expectations for the NEUC community, Cikgu delivered a heartfelt appeal, saying, “If you truly cherish NEUC, refrain from undermining it. Criticism is welcome, but let’s work together. If you genuinely care, take action.” This statement is brimming with inspiration and guidance, calling for unity and collective effort towards the university’s future. As for his personal expectations, Cikgu remained humble yet steadfast, expressing, “For now, I will devote myself entirely to whatever the school needs. If there comes a time when the school no longer requires my services, or when it achieves university status, I will return to the Faculty of Art and Design to teach and practice ceramics because I have a true passion for this field.” A person’s value is not determined by their position or status but by their actions and how they carry them out. Cikgu has not only made substantial contributions to the school's progress but has also maintained profound reflection and enthusiasm while exploring diverse cultural domains. His journey serves as a reminder that anyone, fuelled by passion and dedication, has the capacity to excel in their chosen field.
Chapter 2: Forwarding Ideals 236 T he Faculty of Arts and Social Sciences (FASS) at NEUC, a venerable university with a rich cultural legacy, is dedicated to cultivating exceptional individuals for Malaysian society. There are four departments under FASS: Department of Chinese Language and Literature, Department of Education, Department of Guidance and Counselling Psychology, and Department of Southeast Asian Studies, together providing a diverse range of humanities and social science disciplines. The overarching objective of FASS is to cultivate professionals who excel in their fields while maintaining a broader perspective. Humanities education holds an increasingly significant role in a flourishing society. As society advances, there is a growing and pressing demand for humanities disciplines. FASS at NEUC has a mission to cultivate humanities education in the community to support the nation, with the aim of nurturing a new generation of young individuals with a strong sense of humanities and a broad perspective. Through humanities or literary education, students can develop a rich mindset, open-minded thinking, and an inclusive attitude, making them socially responsible and forward-thinking individuals. Additionally, FASS is committed to nurturing humanities experts. We encourage students to engage in social research and project-based learning. Through teaching, research, and extracurricular activities, students’ horizons are broadened, and their professional skills are honed. Furthermore, we are dedicated to establishing broad collaborations with various sectors of society, providing students with internship and job opportunities to apply their humanities expertise in real-world scenarios. Ultimately, my ideal vision for FASS revolves around the elevation of academic research in the humanities and fostering a harmonious partnership between academia and industry. We actively promote the involvement of academic professionals in pioneering research, aiming to enhance the faculty’s academic recognition in the humanities. This continuous deepening of academic research will provide our educators with the foundation to fortify students’ competitiveness. We are actively progressing towards a university focused on academic research and the cultivation of specialised talents. As per a phrase in Confucianism, “A Gentleman must be strong and resolute, for his burden is heavy and the road is long”. I am confident that the Faculty of Arts and Social Sciences at NEUC can certainly achieve this goal with determination. Dean of Faculty of Arts and Social Sciences, Professor Dr. Ng Yean Leng Section III Our Ideal NEUC
237 Chapter 2: Forwarding Ideals T he fields of media, performing arts, and film and television-related professions are undergoing a transformation in Malaysia. In response to this change, the Faculty of Communication, Cinematic and Performing Arts (FCPA) at NEUC is committed to innovation and is actively tackling challenges. We aim to nurture graduates who can adapt to societal needs and contribute to social development. Today, the industry demands professionals with “cross-media” abilities who can work flexibly in diverse media environments. They should possess a broad perspective and rich expertise to understand and shape contemporary trends. The faculty provides holistic education with the objective of cultivating media, performing arts, and film and television experts who possess a sturdy foundation in the humanities. In addition to achieving proficiency in their respective fields, our students undergo a comprehensive development that emphasises essential humanistic qualities such as independent thinking, social awareness, and critical thinking which are achieved through a diverse curriculum. This equips them to analyse and reflect on issues from a broader standpoint, resulting in a more profound comprehension of society, culture, and human nature. This philosophy is at the core of our approach to nurturing students’ personal and creative growth. The educational goal of the Department of Media Studies is to cultivate media professionals equipped with cross-media production skills, an intense sense of local awareness, humanistic attributes, and critical thinking abilities. They should demonstrate flexibility in utilising various media tools and possess a comprehensive understanding of the characteristics and principles of diverse media platforms, enabling them to excel as proficient media practitioners and adept content creators. Furthermore, the Department of Drama and Visuals is committed to nurturing performance artists and professionals within the film industry, providing them with skills in directing, acting, and various behind-the-scenes roles. Our main goal is to establish an educational environment that prioritises humanistic qualities and independent thinking, while encouraging students to engage with societal dynamics and integrate theoretical knowledge with practical skills in their creative pursuits. In the future, our faculty will remain committed to meeting the needs of society, fostering ongoing development, and driving innovation, with a particular focus on expanding our undergraduate programme offerings. We are confident that this approach will enable our university to maintain its leadership in the rapidly evolving fields of media, performing arts, film, and television, ultimately producing a greater number of exceptional talents capable of making significant contributions to the industry, society, and the nation. Dean of Faculty of Communication, Cinematic and Performing Arts, Assistant Professor Dr. Joe Liaw Siau Chi
Chapter 2: Forwarding Ideals 238 A s The Faculty of Accountancy, Management, and Economics (FAME) celebrates its 25th Anniversary, looking ahead, it is critical to develop sustainable academic courses that promotes a well-rounded approach and provides students with a diverse set of skills and knowledge. Therefore, the following points are critical: (1) Promoting entrepreneurship is critical in a fast-changing corporate environment. Academic courses should encourage students’ creativity, critical thinking, and problem-solving skills to help them find possibilities, while also assist them to develop business concepts, and to launch new businesses. (2) Effective leadership and management are essential for corporate success. Academic curricula should emphasise leadership, teamwork, strategic planning, and structure. It should emphasise contemporary management theories to help students manage teams and businesses. (3) Future academic curricula should emphasise corporate social responsibility, ethical decision-making, and sustainable business practises, as well as the impact of business on society. (4) Businesses function on a global scale. Students should study about global business, cross-cultural management, worldwide marketing, economic trends, and how to deal with obstacles and challenges in international business. (5) Business has been changed by technology. Digital transformation has an impact on operations, accounting, finance, and logistics. Students should prioritise data analysis, visualisation, and business intelligence while using technology to establish and innovate firms. Data analysis skills assists students in understanding complex data sets and making judgements. (6) Academic efforts should help students enhance their writing, speaking, and teamworking skills. These abilities are required for relationship building, concept presenting, and diversified teamwork. Professionals who wished to be successful must adapt to a changing corporate context. Lifelong learning, critical thinking, and adaptation should be encouraged in academic programmes. By focusing on these topics, a potential academic business programme can prepare students to be well-rounded company executives. This comprehensive strategy will help graduates flourish as entrepreneurs, managers, consultants, professionals, or industry leaders, ensuring that FAME remains relevant and competitive in global and local education. Deputy Dean of Faculty of Accountancy, Management and Economics, Assistant Professor Frankie Goh Song Peng
239 Chapter 2: Forwarding Ideals Over the past 25 years, NEUC has faced and overcame various challenges, composing a splendid chapter in its history. Throughout this invaluable journey, numerous individuals have collaborated with the school’s unwavering dedication, witnessing its progression to its current state of steady growth. Education, much like our advancement during the past 25 years, has experienced steady progress and constant evolution. In the present era, it is a common sight to see netizens joking, “In today’s society, there’s a college graduate for every individual, and graduating often leads to unemployment.” Diplomas no longer provide a significant advantage for students. They have become a minimum entry ticket to the starting line of reality. I have been thinking about what we can do to help our students stand out among their peers. As for my ideal for the Faculty of Computer Science and Information Computing Technology (FICT), I wish to see it serves as a nurturing ground for highly adaptable talents. I envision our students having the ability to maintain keen insights in this rapidly changing era, especially within the rapidly evolving information technology industry. They should not only be knowledgeable from traditional textbooks, but also from future leaders with the ability for self-directed learning and innovation. As such, I passionately believe, the future belongs to a digital and intelligent era, thus making keeping pace with technology vital to stay competitive. Therefore, I envision our faculty maintaining an elevated level of sensitivity to the latest industry trends, closely aligned with industrial demands, and engaged with various businesses. This approach would provide our students with an opportunity to develop a deeper understanding of industrial operations right from their educational journey. Simultaneously, the faculty should adapt its educational content promptly to ensure that our education stays at the forefront. Additionally, I deeply appreciate the dedication of every staff, student, and alumnus who has enabled our faculty to sustain its growth and progress to new heights. I eagerly anticipate that in the days to come, we can progress together and collectively contribute wisdom and strength towards another milestone for NEUC. Lastly, let us aspire for NEUC to continue being the pillar in nurturing outstanding talents and leading technological advancements in the future. Emerging from society and giving back to society, we will contribute our wisdom and strength to the progress and development of society. May NEUC and FICT continue to progress and achieve even greater prosperity! Deputy Dean of Faculty of Computer Science and Information Computing Technology, Dr. Ang Yang Yi
Chapter 2: Forwarding Ideals 240 A s Dean of the Faculty of Art & Design (FAD), my vision is to create a vibrant and dynamic department that nurtures creativity, innovation, and excellence in artistic expression. I aim to provide students with an empowering and enjoyable learning experience while maintaining high academic standards and promoting inclusivity and diversity. Our comprehensive programmes will build a sturdy foundation in art theory, history, and technical skills, encouraging experimentation, and pushing the boundaries of traditional art forms. Interdisciplinary collaboration and the integration of art with other fields of study will be emphasised, fostering innovation while expanding artistic practice. To connect art and design with the broader community, we will establish partnerships with local organisations, galleries, museums, and businesses. These collaborations will offer real-world experiences, internships, and exhibition opportunities for our students. By engaging with the community, students will gain a deeper understanding of the social, cultural, and ethical dimensions of art and design. Lifelong learning and professional development will be prioritised for both faculty and students through workshops, seminars, and conferences. This commitment to continuous learning will keep us informed about the latest trends, techniques, and research in the art and design fields. By implementing these strategies, my goal is to cultivate an inspiring and innovative art department that produces talented and socially conscious artists and designers. Through their contributions, our graduates will make a significant impact on the art world and society as a whole. We envision the world with each creative and critical gesture as we progress, and we invite you to join us in this adventurous journey to see the world through the wonders of art and design. I, along with our faculty, students, and staff, warmly welcomes you. Dean of Faculty of Art & Design, Assistant Professor Raha binti Jaafar
241 Chapter 2: Forwarding Ideals N EUC’s Graduate School (GS) is dedicated to supporting graduate students in their pursuit of further education in various fields. The faculty aims to foster inclusive cultures and innovative practices to promote students’ growth and well-being throughout their postgraduate journey. Currently, GS offers graduate programmes in Education, ASEAN Studies (curretly known as Southeast Asia Studies), Chinese Studies, and Business Administration, with around 460 students, local and international, enrolled. GS serves as a research and teaching hub, where faculty and students collaborate to develop a core research agenda. Through close guidance from experienced academic staff, students are prepared to excel in their studies and achieve their goals. Academic excellence and integrity are also upheld through the implementation of meaningful policies. As Dean, my vision for GS is to create an environment of excellence, innovation, and inclusivity. I believe in the transformative power of education, shaping individuals and societies. We will create a supportive and inclusive environment that values each student’s unique perspectives and experiences. Through personalised mentoring, professional development opportunities, and holistic support services, we will empower our students to reach their full potential and achieve their academic and career goals. We will position GS as a leading university that produces outstanding graduates making significant contributions to their fields and society. Together, we will create a nurturing and intellectually stimulating environment that fosters academic excellence, personal growth, and societal impact. Acting Dean of Graduate School, Associate Professor Azizan bin Othman
Chapter 2: Forwarding Ideals 242 O n April 1, 2019, the Institute of International Education (IIE) was established amid a symphony of doubts and questioning. We do not wait for perfect conditions to start our journey. Instead, we embrace the path with our limited resources, taking measured steps to accumulate and create, turning the finite into the infinite. We do not need absolute confidence to enter the battlefield, but at the very least, we approach it with caution, strategy, and unwavering dedication. IIE’s operations span a broad spectrum of areas: (1) International Academic Exchange Office is responsible for the integration of international students from registration, study management to graduation. (2) Department of International Professional Development integrates resources from domestic and international universities and corporate partners, to jointly develop university-industry cooperation projects and provide professional training. (3) International Student Recruitment Office is responsible for recruiting international students. (4) International Student Service Centre is responsible for the entry, daily life, health, and safety management of international students. (5) Language and Intercultural Centre is entrusted with the expansion of language learning programmes. IIE colleagues should embody a pioneering spirit, even a touch of audacity, carrying with them an unwavering ethos of ‘let’s get it done.’ Without a people-centric ethos and a passion for education, this challenging work can be overwhelming. Today, IIE has reached its fourth-year milestone and we have not only hurdled obstacles but exceeded expectations. Currently, we have enrolled 573 degree-seeking international students from China, the United States, Indonesia, India, Laos, Thailand, and Vietnam. Additionally, we have nurtured over 400 students from Canada and China in our short-term overseas study programmes. All of this has been made possible due to our unwavering belief, unwavering efforts, relentless determination, and our unwavering commitment to see it through. My vision for IIE is a place where faculty and staff are dedicated, delivering professional, efficient, and attentive services. We aim to secure additional projects and establish larger platforms, providing for our students studying abroad, as well as those selecting NEUC from distant lands, with broader perspectives, enhanced knowledge and skills, and increased competitiveness in the job market. Happy 25th birthday to NEUC! Congratulations on soaring with your dreams to new heights! Dean of Institute of International Education, Associate Professor Dr. Tey Shi Bin
243 Chapter 2: Forwarding Ideals M y Vision for the Institute of Ageing and Professional Care (INSTAPROC) is not only be the first university institute that offers comprehensive elderly care courses to students, but also to support other players in the ecosystem: including family members of the elderly, community support for the elderly, schools, professional care associations, nursing homes, government departments, and policymakers. So far, we have engaged with: (1) Over 2,000 family members via public seminar and webinars. (2) Over 1,000 community members via awareness talks and workshops. (3) Over 30 schools with youth caregiving camps. (4) Over 20 events co-organised with Malaysian Association for Social Care Professionals and Homes. (5) Over 10 visits to nursing homes that have resulted in MoU and internship arrangement. (6) Over 20 meetings with government departments and YBs. Only by empowering the key players in the ecosystem can we create a more age-friendly Malaysia to embrace the ageing society. NEUC has always been a university “by the community, for the community”, so is INSTAPROC aspired to involve everyone in the elderly care community to support the elderly care community. We have done our part for the community by empowering youths in the last 25 years, and so we will do more for the next 25 years and extend our contribution to the elderly community. Dean of Institute of Ageing and Professional Care, Associate Professor Dr. Edward Foo Loke Min