Greater accountabil
51
lity on Sr. Managers
1
How do you want t
52
to be perceived?
2
Who should you target?
?
53
Everyone! But is training t
54
the same for everyone?
4
What can you do to make C
effective?
Compliance Training more
55
•2
56
20
6
Learning Retention
Information
Lecture 5%
Reading 10%
Audio-visuals 20%
Demonstration 3
Discussion Group
Practice By Doing
Immediate Use of…
0% 20%
Adapted from
n – What works?
retained through each learning method
30%
50%
75%
90%
40% 60% 80% 100%
m David A. Sousa, How the Brain Learns, 2005
Continuous Lear
Retention %
100 1 2 3
90
80
70
60
50
40
30
20
10
Source: Creative T
rning vs Event Learning
45 6
Exposed to idea 6
times in 30 days =
90% retention
Drops to 10%
in 30 days
Training Techniques
Scenario Base
ed Learning
Gamifica
ation
Storyline / Theme
e Based Learning
Animation / Video B
Based Learning
Conclusion and Q&A
A
63
Training
Fatigue
Make It Interest
ting & Relevant
• Increasing regulation
• Public sentiment and awar
• Greater accountability on s
• Harder to hide
• Image and your reputation
• It’s the right thing to do
66
reness on the rise
senior managers
n
6
Dean’s Um
Govern
Comp
67
mbrella of GRC
nance
Risk
pliance
7
Thank
68
k You!
8
GRANT DONOVAN PHD
Rigid Cultures
Strong
Control
166% Sa
74% Share
36% Workfo
1% Net I
From “Corporate Cult
Flexible Cultures
Adaptive
Empowered
Accountable
ales 682%
e Value 901%
orce Size 282%
Income 756%
ture and Performance” J. Kotter and J. Heskett, 1992
The Workforc
OK
Just Attend Work Input Opinion
Directed Teams
Natural Work Groups
Paid by the Hour Salary
Lowest Performance Better Performance
Task Focus Leader Focus
ce Evolution
HP
Collaboratively Engage Business Partner
Self Directed Self Managed
Gain and Profit Risk Reward
Good Performance Great Performance
Team Focus Customer Focus
The Training
OK
Instruction Involvement
Answer
Driven
Telling
Organisation
g Evolution
HP
Discovery Self Directed
Question
driven
Learning
Organisation
Learning
versus
Information
Sharing
Discovery L
Discovery Lear
inquiry-based
argues people
they disco
relationships
Immersive
Conversations
Learning
rning is a method of
d instruction that
e learn best when
over facts and
s for themselves
s
Average Learning
Learning Mode
Lecture
Reading
Audio Visual
Demonstration
Discussion Group
Practice by Doing
Teaching Others
g Retention Rates
Retention Rate
5%
10%
20%
30%
50%
75%
90%
Source: National Training Laboratories, Bethel, Maine