DTR10153 INTRODUCTION TO RESORT

Reason to run:

• A sustainable business creates its own public
relation

• Achieve bundles of of savings on electrical bills,
water bills and cleaning materials

• Forges a link between resort and guests
• Help businesses connect with staff
• Can even benefit from tax and loan incentive

or government subsidies

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The goals that inform developments in this
rapidly growing field include:

Sustainability - meeting the needs of society in ways that can continue
indefinitely into the future without damaging or depleting natural resources. In
short, meeting present needs without compromising the ability of future
generations to meet their own needs.
"Cradle to cradle" design - ending the "cradle to grave" cycle of manufactured
products, by creating products that can be fully reclaimed or re-used.
Source reduction - reducing waste and pollution by changing patterns of
production and consumption.
Innovation - developing alternatives to technologies - whether fossil fuel or
chemical intensive agriculture - that have been demonstrated to damage health
and the environment.
Viability - creating a center of economic activity around technologies and
products that benefit the environment, speeding their implementation and
creating new careers that truly protect the planet.

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Trends for Green Technologies

• Solar power
• Battery usage
• Smart resort
• Localisation
• Recyclable water

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Eco-friendly practices in resort

Water

• Water may be saved by flushing toilets using a flushing system fed from rainwater
harvesting.

Energy

• Resorts can use renewable energies such as solar and wind energy to generate
electricity.

Reuse of linen

• Reuse of linens and towels save water, detergents and energy which reduces of
greenhouse gas release.

Solid waste

• Recycling can begin to empower the solid management.

Air quality

• Air filtration can be installed. Furthermore, the development of smoking section can
avoid to smoke exposure.

Environment purchasing

• Resort rather use paper bag from recycled products rather than plastics.

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FOREIGN WORKERS

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Foreign Worker

• A foreign worker or guest worker is a human who works
in a country other than the one of which he or she is a
citizen.

• Some foreign workers are using a
guest worker program in a country with more
preferred job prospects than their home country.

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Foreign Worker

Advantages to hire Disadvantages to hire
• Acceptance from local
• Trained and/or
experienced potential employees
workers
• Absence or lack of
• Unwanted domestic job lingua franca
vacancies filled
• Negligence towards local
• Higher country public and local talents
economy

• More cheaper • Fake talents

• Safe options against • Lack of dedication and
discriminations law commitments

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Steps to Hire Foreign Worker

• Early planning – study the procedure to hire foreign
worker legally

• Makes the necessary preparations within the resort
company – figure out what roles

• Decide immigration program to use – visa
programs (extraordinary ability)

• Obtain a certification from Labor Department
– verify the admittance of foreign employees

• Application for visa – obtaining working visa for
foreign workers

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SOCIAL RESPONSIBILITIES

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Social Responsibilities

Definition - implies the need for businesses to
contribute to the communities and markets that
have made them successful

Negative Impact for Not Engaging in CSR
• Bad reputation
• Lower profits
• Customer cynicism

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Social Responsibilities

• Social responsibility is an ethical framework and
suggests that an entity, be it an organization or
individual, has an obligation to act for the benefit of
society at large. Social responsibility is a duty every
individual has to perform so as to maintain a balance
between the economy and the ecosystems.

• Social responsibility must be intergenerational since
the actions of one generation have consequences on
those following.

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Examples of CSR in Resort

• Linen exchange programs
• Use of friendly environmental cleaning

agents
• Energy conservation through the

installation of energy saving devices
• Charity programs

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Benefits of CSR to resorts

• Better reputation
• Improved brand image
• Sales increase
• Visible to investors
• Increase in customer loyalty

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REFERENCES

1. Vipin Katare. (2015). Hotel Lodging Restaurant & Resort
Management, AnmolPvt. Ltd. Publications. (ISBN-13:
9788126161003)

2. Christhoper R. Edginton, Samuel V. Lankford, Susan D. Hudson,
Dale Larson. (2015).Managing Recreation, Parks and Leisure
Services, Sagamore Publishing LLC (4th Edition), Routledge.
(ISBN: 9780415833981)

3. David K.Hayes, Jack D. Ninemeir, Allisha A. Miller.(2016). Hotel
operationsManagement (3rd Edition), Pearson Education, (ISBN:
9781571677457)

4. Walker, John R. (2017). Introduction to Hospitality (7th Edition),
Pearson Education.(ISBN: 9781292157597)

5. Robert C. Ford, Micheal C. Sturman. (2019). Managing
Hospitality Organization (2ndEdition). SAGE Publication. (ISBN:
9781490247830)

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