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Published by Orlando Health, 2016-09-09 18:25:18

2015 Community Benefit Report

5947-COMMUNITY BENEFIT 2015_HR FINAL 9.9.16.

2015 COMMUNITY BENEFIT REPORT


About

Orlando Health

Orlando Health is a $2.3 billion not-for-profit healthcare organization and
community-based network of physician practices, hospitals and outpatient care
centers throughout Central Florida. The organization includes an extensive physician practice

network representing more than 40 specialties and primary care; eight wholly-owned or affiliate
hospitals; a skilled nursing and rehabilitation center; and multiple outpatient care centers offering
urgent care, same-day surgery, rehabilitation, and imaging and laboratory services.

A statutory teaching hospital system, Orlando Health is proud to offer the region’s only Level One Trauma
Center; the area’s first heart program; specialty hospitals dedicated to children, women and babies; a major
cancer center; and long-standing community hospitals. These facilities include: Orlando Health Orlando
Regional Medical Center; UF Health Cancer Center – Orlando Health; Arnold Palmer Medical Center,
at Orlando Health, which includes Arnold Palmer Hospital for Children and Winnie Palmer Hospital
for Women & Babies; Orlando Health Dr. P. Phillips Hospital; Orlando Health – Health Central Hospital;
Orlando Health South Seminole Hospital; and South Lake Hospital, in affiliation with Orlando Health.
Areas of expertise include heart and vascular, cancer care, neurosciences, surgery, pediatric orthopedics
and sports medicine, neonatology and women’s health.

Orlando Health is one of Central Florida’s largest employers with nearly 17,000 employees and 2,500
physicians supporting our philosophy of providing high quality care and service that revolves around
patients’ needs. We prove this every day with more than 100,000 inpatient admissions and more than
650,000 outpatient visits each year.

In all, Orlando Health provides access to nearly 2 million Central Florida residents. We also care for more
than 5,000 international patients annually. Additionally, Orlando Health provided more than $204 million

CARINGin support of community health needs in 2015. For more information, visit OrlandoHealth.com.

2015 COMMUNITY BENEFIT REPORT ORLANDO HEALTH


“At Orlando Health, In reflecting on my first year with
we reach beyond our Orlando Health, I feel an immense
walls to touch lives in amount of pride in what we, as a team,
the places where our accomplished in 2015. We celebrated the
care is needed the most.”
addition of the North Tower and expansion of
the Emergency Department at Orlando Regional
Medical Center, we opened the Cancer Genetic
Center at UF Health Cancer Center – Orlando
Health and we earned several noteworthy
recognitions. These included Arnold Palmer
Medical Center, again, named one of the Best
Children’s Hospitals by U.S. News & World
Report, the Cancer Center earning designation
as a Cancer Center of Excellence, and our
community hospitals receiving awards for
their varied achievements, which included the
Dr. P. Phillips Hospital ICU earning a silver-
level Beacon Award for Excellence, South
Seminole Hospital receiving accolades from the
Leapfrog Group as a Top Hospital for quality and
safety standards, and Health Central Hospital
being named a Top Performer by the Joint
Commission.

At Orlando Health, we reach beyond our walls to
touch lives in the places where our care is needed
the most. And nowhere is that more evident than
through the personal accounts we have highlighted
on the following pages. You’ll read stories of hope
and innovation, through the groundbreaking
research our doctors perform; stories of support
and friendship, through the opportunities we
offer new moms; and stories of inspiration and
perseverance, through our work with the
students at Orange Center Elementary.

I’m thrilled to be a part of an organization
that places such a high value on caring for our
community. And as I look toward the future,
I know that impact is only going to continue
to grow.

Sincerely,

David Strong
President and CEO
Orlando Health

1


Orlando Health

at a Glance*

53,958 2,333
SURGERIES
BEDS**
18 FELLOWSHIP
PROGRAMS 8
7RESIDENCY
HOSPITALS
PROGRAMS

253 MEDICAL
RESIDENTS

312,213EMERGENCY VISITS

COMMUNITY BENEFIT FINANCIALS B ased on: A Guide for Planning & Reporting Community Benefit,
Catholic Health Association (CHA) of the United States, 2008 edition.

$63,257,023 $60,048,738 $69,464,964

CHARITY CARE COMMUNITY BENEFIT MEDICAID AND OTHER
PROGRAMS AND SERVICES
Charity care is the total cost of MEANS-TESTED
services incurred by Orlando
Health to provide medical PROGRAMS SHORTFALLS
services to those patients who
have demonstrated their inability Medicaid and other means-tested
to pay. Charity care does not programs pay Orlando Health less
include bad debt. than it costs the organization to
provide care to its Medicaid and
other means-tested programs
patients. The amount shown is
the actual cost to provide these
services above reimbursement.

$192,770,725 TOTAL COMMUNITY BENEFIT

2 2015 COMMUNITY BENEFIT REPORT ORLANDO HEALTH


PATIENT 17,000
ADMISSIONS
TEAM MEMBERS
101,413
2,586
INCLUDING
NEWBORNS PHYSICIANS

BABIES 207
BORN
FACULTY MEMBERS
15,848

652,426 4,881 TRAUMA CASES

OUTPATIENT VISITS

* Fiscal Year 2015 | ** Includes two affiliated hospitals

$11,353,864 $312,669 $204,437,258

+BAD DEBT COMMUNITY-BUILDING TOTAL VALUE
Bad debt is the total cost of TO THE
services incurred by Orlando ACTIVITIES
Health for services provided COMMUNITY
to patients who have not Community-building activities
paid their bills and who include programs that address the
have not demonstrated their root causes of health problems,
inability to pay. such as poverty, homelessness and
environmental problems. Costs of
these activities include cash, in-kind
donations and budgeted expenditures
for the development of a variety of
community-building programs and
partnerships above reimbursement.

Note: Orlando Health - Health Central Hospital and the two affiliated hospitals are not included in the figures above. 3


Orange Center Elementary

Planting
the Seed

prSotduudceengtrsoawt nOirnatnhgeesCchenotoelr’sEHleemalethnytaLriyvsinhgowGaofrfdtehne.

The children of Orange Center Elementary are a few generations
removed from the proud heritage of the Communities of West
Lakes, a once vibrant African American suburban neighborhood.

And while they may have learned the history, these students have been unable
to live it. The promising legacy of a lively community was lost, overgrown with
poverty, joblessness, homelessness and crime. Hidden in the shadows of the
Camping World Stadium, all that these children had come to know was destitution
and misconduct, making it difficult for them to even imagine a different way of life.
But now, however, students are being inspired and encouraged for a hope-filled
future through the work being done in their classes and throughout the school.
Visit the Orange Center Elementary campus and you’ll find some remarkable
things happening. Part of the historic neighborhood since 1966, the school has
faced many challenges, but Principal Margarete Talbert-Irving and her amazing
team are dedicated to providing their students with a safe, stimulating learning
environment. Recently renovated, the school is bright and clean, the hallways
are highlighted with motivational banners, and the students are shining with
enthusiasm and energy. Fueled by their motto: “Where all students are college
bound!” Orange Center Elementary is truly blossoming – inside and out.

4 2015 COMMUNITY BENEFIT REPORT ORLANDO HEALTH


A.

B.

INSPIRE C. LIFT Orlando

Students at Orange Center Elementary participating in the school’s Farmer’s Market As a community-based
transformation project,
And what’s blossoming outside is a beautiful teaching garden. LIFT (Learn, Identify, Focus,
Through our support of Orange Center Elementary, Orlando Health Transform), Orlando is
constructed a functioning Healthy Living Garden on the spacious committed to breaking the
school grounds, giving students a hands-on opportunity to not only cycle of inter-generational
experience growing and trying new foods, but also learn about the poverty through a holistic
food they eat and how it nourishes their bodies and their brains. approach focused on housing,
economic opportunities,
Principal Talbert-Irving values the significant role of the Healthy education, and health
Living Garden and Orlando Health in reaching her goals for the and wellness.
academic and personal well-being of her students, saying, “The
garden provides a lifestyle lesson that benefits our students’ minds Orlando Health, dedicated to
and bodies – teaching the connection between a healthy lifestyle our mission to improve the
and its impact on their education as food for the brain.” health and quality of life of the
individuals and communities
All 296 students are given the opportunity to participate in Healthy we serve was unhesitating in
Living Garden activities, and they are always eager to help. Orlando aligning our efforts with LIFT
Health team members join with the students on special Planting Orlando. In assessing community
and Harvest days – with added activities including cooking needs, Arnold Palmer Hospital
demonstrations, physical activity and BMI measurements. for Children, at Orlando Health,
identified childhood obesity as a
In between these special days, Orlando Health dietitians, nutritionists crucial area of need. To meet that
and wellness/exercise specialists look forward to visiting the need, we chose to focus efforts on
school and interacting with the students – infusing healthy lifestyle school-age children, specifically
education with a big dose of fun. Games and activities have the kids Orange Center Elementary, to
excited to learn about exercise, fruit and vegetables - topics that help grow a healthy community.
may have never interested them before. Pedometers, provided by
Orlando Health, allow the kids to track their steps and compare their To learn more about
numbers with their friends as they run and play. LIFT Orlando and how
to become involved,
“It’s rewarding to develop fun programs where children can learn visit LIFTOrlando.org.
and thrive,” shares Kelly Urbanik, a specialty pediatric dietitian
with Arnold Palmer Medical Center Clinical Nutrition Services. 5
She also had the students try waters flavored with fruits and recipes
with pumpkin and hummus, which many of the children had never
seen or even heard of, and was touched to hear some of the children
saying they were going to ask their parents to make some of the foods.

Planting the Seed, Continued


Students at Orange Center Elementary helping Mrs. Orethia Grant (teacher at Orange
Center Elementary) making zucchini bread with zucchini from the Healthy Living Garden

Lisa Cooper, a registered dietitian with Orlando The Healthy Living Garden is also integrated
Health’s wellness program, focuses on general into the students’ daily classroom lessons.
nutrition for children. During one of her visits she Latonya Smothers, Orange Center Elementary
had students guess the amount of sugar in different STEM (science, technology, engineering, math)
beverages and then use food labels to find the actual teacher, is very involved with the garden, and uses
amounts. Cooper said the children were amazed at it at every opportunity. It provides incredible hands-
the amount of sugar they were consuming and she on opportunities for the students, keeping them
added, “It’s gratifying to be able to make an impact engaged while they’re learning.
with prevention at such a young age – to create an
awareness of the importance of nutrition for long- “Gardening was a new experience for the students.
term health and have them carry the message At first the children wanted to kill all the bugs,”
home to their families.” laughs Ms. Smothers. “That presented a teaching
opportunity about the circle of life and how the
“Orlando Health has been a great supporter, plants and animals need each other.”
helping to educate our students about nutrition
and its impact on health,” says Assistant Principal
Melanie Simmons. “Our children have learned
through interactive games, charts, and fun
recipes ranging from yogurt granola parfaits
to a healthy mac and cheese with eggplant,
onions, peppers and squash – and they loved it!”

6


Student from Orange Center Elementary School Student from Orange Center Elementary showing
purchasing produce at the Farmer’s Market off produce from their Health Living Garden.

In addition to growing crops for their own use, Under the dedicated guidance of Principal Talbert-
the school hosts a regular farmers market, giving Irving and her outstanding staff, Orlando Health
parents and community members an opportunity is privileged to be a part of this living legacy. The
to buy healthy food items, such as tomatoes, students at Orange Center Elementary are the key
eggplant, squash and beans. The students are the to breaking the cycle of poverty. They are cultivating
best salespeople, sharing what they’ve learned and a healthy lifestyle and spreading the seeds of
scattering the “seeds” for healthy living in their knowledge within their families and communities,
families and community. creating a hope-filled future – and we are proud
to help.
Tamara Sims-Dorway, a registered dietitian with the
Arnold Palmer Hospital Center for Digestive Health
and Nutrition, sums it up well, “It’s good to know that
we are teaching nutrition and healthy living habits
to children at an age where hopefully we will make a
difference in their future. We hope that the children
develop a love of growing food, an openness to try
new things, and a desire to live a healthy lifestyle.”

“We hope that the children develop
a love of growing food, an openness
to try new things and a desire to
live a healthy lifestyle.”

7


From Within
Our Walls

“Practice-changing research of the caliber Each year, more than 80,000 patients come into
that no one else in Central Florida is doing the Orlando Regional Medical Center Emergency
— that’s what sets Orlando Health apart.” Department and Level One Trauma Center with
injuries and illnesses that range from broken bones
That compelling statement comes from Salvatore and the flu, to severe trauma and life-threatening
Silvestri, MD, one of the talented, dedicated Orlando infections. The innovative research you will read
Health physicians leading the way in extraordinary about in the following stories originated from our
research that will reach far outside the walls of our physicians’ personal and professional experiences
hospitals and laboratories. This research will make in the ER. They have created new protocols and
a lasting impact not only in the Central Florida standards of care in the practice of medicine.
community, but also well beyond. But for these physicians it’s more than just a job
– it’s their passion.

From left to right: Salvatore Silvestri, MD, FACEP, Program Director, Orlando Health Emergency Medicine Residency, Associate EMS Medical Director,
Orange County EMS System and Christopher Hunter, MD, PhD, Director, Orange County Health Services Department, Associate EMS Medical Director,
Orange County EMS System

8 2015 COMMUNITY BENEFIT REPORT ORLANDO HEALTH


Something in the Air
CHIEVEMEN
End-tidal monitoring first began in operating From left to right: Ryan Queen, MD, Emergency Medicine Resident at
rooms to ensure that breathing tubes were correctly ORMC; Salvatore Silvestri, MD, FACEP, Program Director, Orlando
placed in the lungs. But thanks to breakthrough Health Emergency Medicine Residency, Associate EMS Medical Director,
research, led by ORMC physicians Salvatore Orange County EMS System; Christopher Hunter, MD, PhD, Director,
Silvestri, MD, and Christopher Hunter, MD, PhD, Orange County Health Services Department, Associate EMS Medical
new discoveries have uncovered the lifesaving Director, Orange County EMS System and Stacie Miller, MD, Emergency
potential of monitoring end-tidal carbon dioxide Medicine Resident at ORMC.
outside of the operating room.
Dr. Hunter, who is also the director of Orange
End-tidal carbon dioxide (ETCO2) is the level of County’s Health Services Department, is working
carbon dioxide exhaled during natural breathing. with other area hospitals and EMS systems to
ETCO2 monitoring is a painless, noninvasive establish response protocols, based on ORMC
procedure in which a flexible tube is placed under the research.
nose, collecting samples of the patient’s exhaled air.
While it can take years to create universal protocol,
One of the earliest studies at ORMC, which Dr. our research is doing just that. Currently, Drs.
Silvestri helped author, looked at the effectiveness Hunter and Silvestri are overseeing a large study
of ETCO2 monitoring with intubation within at ORMC involving 8,000 to 10,000 patients based
a regional emergency medical services (EMS) on findings that a low ETCO2 predicted a negative
system. The outcomes of that study, published in medical outcome better than any of the standard
2005, caused the state of Florida to change its rules, vital signs, such as temperature, pulse and blood
requiring EMS agencies statewide to incorporate pressure. Researchers are monitoring ETCO2, along
ETCO2 technology for intubation. Equipping all with conventional vital signs in patients coming
emergency transport vehicles with this lifesaving into the ER, then following their hospital stay and
technology is invaluable for all Floridians. discharge, and looking at how ETCO2 levels relate to
diagnoses and outcomes. Drs. Hunter and Silvestri
More recent research, with Drs. Hunter, Silvestri believe this could be very significant – as an added
and colleagues looked at sepsis, a life-threatening tool in helping to predict and diagnose a wide range
condition resulting from severe infection. Sepsis is of diseases. Ultimately, the anticipated result is that
traditionally diagnosed by a blood test in the hospital ETCO2 monitoring becomes part of standard patient
setting. However, through ETCO2 measurement, assessments in ERs and EMS systems.
there is now a simpler, more efficient test that can
lead to improved diagnosis and treatment of sepsis.
Because of this research, ORMC is one of the first
hospitals in the nation to set sepsis protocols
within its ER.

Building on this research, Drs. Silvestri and Hunter From studies on ETCO2 monitoring for intubation,
recognized the need to take these sepsis standards to predicting sepsis and other illnesses, research
of care beyond the ER. As co-associate medical conducted right here at ORMC is creating enhanced
directors for the Orange County EMS System, Drs. standards of care in emergency medicine, helping
Silvestri and Hunter knew this care should start to improve patient care here in Central Florida and
with the first responders. After conducting research beyond.
showing the effectiveness of ETCO2 monitoring
in pre-hospital sepsis screening, Orange County Within Our Walls, Continued
EMS, which consists of eight area agencies, became
one of the first and few EMS systems in the country
to adopt ETCO2 protocols in identifying sepsis.
As a result, while first responders are en route the
hospital is alerted of the condition, ensuring patients
get the right care at the right time.

9


Linda Papa, MD, FACEP, Director of Academic Clinical Research at Orlando Health.

With a Tiny Vial of Blood

Concussions have been in the news a lot lately. like Dr. Papa face is being able to accurately diagnose
Many of the stories – and even a major motion concussions. So, she and her colleagues are working
picture – have focused on the NFL and the long- to find a better way, with a simple blood test that
term effects of multiple concussions in professional could take the guesswork out of diagnosing
athletes. But there is also growing concern about concussions and change the way these brain
even mild concussions and the dangers of them injuries are identified and treated.
going undiagnosed or under-treated.
“In emergency medicine, we are the primary
The headlines and statistics can be alarming, but care for concussions,” Dr. Papa says. “I’ve seen so
what they don’t show are the fear, anxiety and many people suffering, I knew there was a need.
frustration that the concussion patient and family This blood test for the brain is an avenue to getting
are feeling. As an emergency medicine physician more information about the severity of the injury,
at ORMC, Linda Papa, MD, sees it – time and time especially in the milder cases.”
again. Unfortunately, one of the problems physicians

10


Dr. Papa has focused on brain injury research for “We feel that this blood test has so many potential
more than a decade. Findings from each stage of benefits,” says Dr. Papa. “We’re really just starting
research have led to more innovative theories and to scratch the surface on where this could be
studies. Much of the research has involved glial applied.”
fibrillary acidic protein (GFAP), a biomarker
normally found in brain cells. From earlier research Some of those benefits include faster and easier
showing evidence of GFAP in cerebral spinal fluid diagnosis; a reduction in CT scans, particularly in
after a severe brain injury, to discovering the children; and improved treatment monitoring. And,
biomarker in blood serum after even a mild brain already in development is a mobile test that could
injury – a true “eureka” moment – the evolution be used by first responders in emergencies or even
of this research has been remarkable. on the sports field.

With funding from the National Institutes of Health, Dr. Papa and her colleagues plan to do more studies
Dr. Papa and her colleagues have continued their to validate their results, and they hope a standard test
research. In 2015, results from a study showing will be available within the next five years.
94 percent accuracy with the blood test in children
were published in Academic Emergency Medicine. “There are blood tests for everything in the body.
Most recently, an article published in the March We can check the kidneys, heart, liver, thyroid –
2016 issue of JAMA Neurology showed results from you name it, but there’s nothing for the brain,”
their latest study in which they found that, using notes Dr. Papa. “We think this particular test
this simple blood test, evidence of a concussion can could change that.”
be detected up to a week after injury.
“We feel that this blood test has
Extending the window in which concussions can so many potential benefits,” says
be detected and treated is a huge benefit. Many Dr. Papa. “We’re really just starting
concussion patients do not come in right away, to scratch the surface on where this
since symptoms may be subtle or delayed. Left could be applied.”
undiagnosed, concussions put patients at risk
for long-lasting problems including memory loss,
trouble concentrating, fatigue, balance issues,
depression and phobias.

• T he Brain Injury Association of
America estimates that each year,
2.4 million adults and children in the
U.S. sustain some kind of traumatic
brain injury (TBI).

• T he Centers for Disease Control and
Prevention (CDC) reports that from
2006–2010, falls were the overall
leading cause of TBI, followed by
unintentional blunt trauma (e.g.,
being hit by an object – sports-
related) and motor vehicle crashes.

• T he Institute of Medicine reports
about 250,000 children are treated
each year for brain injuries such as
concussions – that’s nearly 700
children every day.

• Numbers from the CDC show
that about 300,000 sports-related
concussions are reported annually –
more than 800 a day.

11


Thre&e WSioxmBeanbies
Having a baby changes everything. And as much as SUPPORT
Casey Ibanez, daughter Zoey and son Sam parents may anticipate and prepare for the birth of
Molli Donovan, daughter Claire and son Leo a child, one thing they usually all learn very quickly
is to expect the unexpected. That was no different
Linda Mirelman and son Max for new moms Linda Mirelman, Molli Donovan
and Casey Ibanez.

After having their babies at Winne Palmer Hospital for Women & Babies
in 2013, these moms met at Mother-Baby T.E.A., a unique Winnie
Palmer Hospital program created especially for mothers with babies
from birth to 8 weeks. T.E.A. – TLC, Education and Answers – is just
what new mothers need. Held at the hospital twice a week, the group
offers an informal, comfortable setting with childbirth educators and
nurses on hand to provide information and to answer questions about
infant care, breastfeeding, or any other concerns the moms may have.

While Linda, Molli and Casey first heard about this group in different
ways and may have initially come for different reasons, they quickly
formed a strong bond with each other. In fact, those first babies are
now 2½-year-old toddlers, and the moms have each had their second
child, all born in late 2015. And they all returned to Mother-Baby
T.E.A. – because “it felt like going home” – with new situations and
new questions.

With her first child, Linda heard about the class while in the hospital,
and she admits that she didn’t think much about it at the time. But
after a couple weeks at home alone with a newborn, she found herself
questioning if she was doing everything or anything right, wondering
if her baby was eating enough, and just needing to get out of the house.
This time around, she says, “For me, it’s therapeutic, to be able to talk
through things with people who are experiencing the same things
as me.”

Molly first heard about the class after reaching out to lactation
consultant Annette Leary, a Winnie Palmer Hospital Maternal
Education consultant who helps with the T.E.A. groups. Molli was
also dealing with postpartum depression and didn’t have any other
mom friends or family close by. She found the consistency of twice
a week meetings very comforting and says, “It helped me learn to
cope, hearing that other moms are going through the same things.
I wasn’t alone.”

12 2015 COMMUNITY BENEFIT REPORT ORLANDO HEALTH


A.

B.

C. Because
Winnie Knows
From left to right: Linda Mirelman, mother to baby Max and big sister Annabelle; Molli Donovan, Babies
mother to baby girl Claire and big brother Leo; and Casey Ibanez, mother to baby girl Zoey and big
brother Sam. Centered on personalized
attention and compassion, the
“For me, it’s therapeutic, to be able to talk through Maternal Education Department
things with people who are experiencing the same at Winnie Palmer Hospital for
things as me.” Women & Babies offers several
programs, for free or at a nominal
Casey adds, “It’s a judgment-free zone. You can share things fee, to help new moms, and dads,
you don’t feel comfortable sharing with anyone else.” including:
Over the last couple of years, these moms and their families have
grown even closer. What started as an invitation to get together to • T he Breastfeeding Education Center –
watch “The Bachelor” has become a lasting friendship. Because of Our certified lactation consultants
the wonderful support system these and other moms found in the can provide one-on-one assistance
class, they also formed a Facebook group, offering continued support to new parents in the hospital. Once
for each other as their babies grow. They also recall the gatherings, at home, the Breastfeeding Helpline
together with other moms they met at T.E.A., including meetings at (321.THE.BABY) can offer support.
the park, mother’s night out “burp club,” baby brunches, and pool Over 900 mothers attended in 2015.
dates. These moms are also dedicated to helping each other any way
they can. One heartfelt example is Molli, who was able to donate • M other-Baby T.E.A. – Created especially
breast milk to other T.E.A. moms in need, including a mother who to meet the unique needs of mothers
had undergone a mastectomy and a mother whose child had a with babies from just a few days old up
cleft palate. to 8 weeks of age, this group, started
For these three moms, they all agree that Mother-Baby T.E.A. in 2002, provides information
was truly “a priceless experience,” for all that they gained. education, reassurance and support
along with a little TLC in an informal,
comfortable setting. Over 900 mothers
attended in 2015.

• M other-Baby Connection –
For mothers with babies from birth to
9 months, this monthly meeting allows
moms to meet other moms and receive
interesting information from guest
speakers on important parenting topics
such as developmental milestones,
sleep issues, and starting solids.

• M others Matter – This emotional
support group for pregnant and
postpartum women is facilitated by
a licensed clinician who specializes in
perinatal mood disorders, educational
materials and resources. The Mothers
Matter support group is unique to
Winnie Palmer Hospital.

• C ar Seat Assistance – Certified child
passenger safety technicians offer
free assistance installing car seats.

For more information on these
and other programs, call us at
321.THE.BABY (843.2229) or visit
WinniePalmerHospital.com.

13


Supporting

Our Community

Howard Phillips Center

for Children & Families

The Howard Phillips Center for Children & Families, part of the
Arnold Palmer Medical Center, provides specialized care and support
through programs designed to meet the unique needs of the kids they
serve. In 2015, we served more than 15,000 children and their families
through the following:

Lobby of the Howard Phillips Center for Children & Families. Air Care Team
& Trauma
Healthy Families Orange– helps to prevent child maltreatment
by providing new parents with the resources they need to build At Orlando Health, we are proud
positive, healthy parenting behaviors. to be home to the region’s only
Level One Trauma Center and
Teen Xpress – provides free medical hospital-based emergency air
and mental healthcare for uninsured rescue transport service. Caring
and underinsured at-risk youth via a for patients at both Orlando
mobile healthcare unit. Health Orlando Regional Medical
Center and Arnold Palmer Hospital
The Healing Tree – offers confidential for Children, our Level One Trauma
counseling for children who have Center is a lifesaving hub for the
experienced physical or sexual abuse. critically ill and injured. Supported
by our Air Care Team, we are able
Child Protection Team – supplements the state’s child protective to serve a 90-mile radius that
investigations by offering expert evaluation of alleged child abuse includes 10 counties — delivering
and neglect. crucial care when it’s needed most.

The Children’s Advocacy Center – In FY 2015:
works to protect victims of child abuse
through coordinated, professional • O ur Air Care Team transported
support and counseling. 538 adult trauma patients and
88 pediatric patients.
The Developmental Center for
Infants & Children/Early Steps – • 81,151 patients visited the Orlando
provides specialized services and Health ORMC Emergency
support for families of children Department/312,213 across
with special needs. Orlando Health.

To learn more about these programs, visit ArnoldPalmerHospital.com • Orlando Health ORMC treated
14 2015 COMMUNITY BENEFIT REPORT ORLANDO HEALTH 4,125 trauma cases/4,881 across
Orlando Health.


Laura Haynes, Orlando Health Rehabilitation
Institute and Alberto Blanco from Spain,
Orlando Ballet

Supporting Teresa Volkerson, Orlando Health
Rehabilitation Institute and Jessica Assef from
the Arts Brazil, Orlando Ballet

The Orlando Ballet Teresa Volkerson, Orlando Health
Rehabilitation Institute
Orlando Health is proud to be a long-time supporter
of the Central Florida arts community. For more than Our work with the Orlando
Ballet enables and empowers
20 years, Orlando Health has served as the primary volunteer medical the dancers to focus on what
provider for the Orlando Ballet. Our certified athletic trainers and they do best — entertain, educate,
physical therapists work with the Orlando Ballet — the only professional and enrich the cultural growth
ballet company in the area — to ensure each and every dancer is able of Central Florida through the
to bring their best to every performance. highest quality of dance.

Our medical volunteer team is dedicated to keeping the professional 15
dancers healthy and on their toes. From triaging injuries to coordinating
further care, they serve as frontline healthcare providers for the dancers.
In addition, our athletic trainers provide on-site coverage for performance
weeks, which means the dancers have immediate access to care prior to
all shows.

We take pride in our relationship with the Orlando Ballet, not just
because of the cultural impact performing arts has on the Central
Florida community, but because the organization places a high
priority on its community benefit efforts, employing programs such
as the Scholarship Training for the Enrichment of Primary Students
(STEPS), which offers free dance classes for underserved, low-income
second and third graders, including students from Orange Center
Elementary. (See “Planting the Seed” on page 4 to read more about
these students.).


Community T

Partners

Beyond our programs and services, the true value of our community benefit
is illustrated best through the relationships we maintain with like-minded
organizations. By collaborating with more than 120 not-for-profit groups, we are
able to have a bigger, more meaningful impact on the Central Florida Community.

100 Black Men of Orlando, Inc. City of Orlando

*Adult Literacy League *City Year

* African American Chamber of Commerce *Coalition for the Homeless of Central Florida

of Central Florida Colon Cancer Coalition

*A Gift for Teaching *Community Based Care of Central Florida

*American Cancer Society Community Health Center, Inc.

*American Diabetes Association
*American Heart Association
*American Lung Association
Apopka Area Chamber of Commerce

GRATI*Asian American Chamber of Commerce
Cystic Fibrosis Foundation
Deverux Florida
Down Syndrome Foundation
*Downtown Orlando Partnership
*Downtown South

*ATHENA International Dr. Phillips Center for the Performing Arts

Autism Society of Greater Orlando *Early Learning Coalition of Orange County

*BASE Camp Children’s Cancer Foundation *East Orlando Chamber of Commerce

*BETA Center *Edgewood Children’s Ranch

*Beacon Network *Florida Chamber of Commerce

Camp Boggy Creek Florida Executive Women

Canine for Companions *Foundation for Seminole County Public Schools

Center for Independent Living *Foundation for Seminole State College

*Central Florida Black Nurses Association Frontline Outreach

*Central Florida Hotel & Lodging Association *Garden Theatre

*Central Florida Kidney Centers *Girl Scouts of Citrus

*Central Florida Partnership Give Kids the World
*Central Florida Urban League *Gr8 to Don8
*Central Florida Women’s League *Grace Medical Home
*Central Florida Zoo Grand Tour Foundation
*Children’s Advocacy for Osceola, Inc. *Grove Counseling Center
*Children’s Home Society

16 2015 COMMUNITY BENEFIT REPORT ORLANDO HEALTH


THANKS
Habitat for Humanity *Orlando Repertory Theatre
*Harbor House of Central Florida *Orlando Shakespeare Theater
*Oviedo-Winter Springs Chamber of Commerce
Feature*Health Care Center for the Homeless
*Healthy Start Coalition, Orange County *Pan American Medical Association

*Heart of Florida United Way Pine Hills Performing Arts Center

*Hispanic Business Initiative Fund *Rescue Outreach Mission

*Hispanic Chamber of Commerce of Metro Orlando *Ronald McDonald House Charities of
*Hispanic Heritage Scholarship Fund Central Florida
*HOPE Helps, Inc. Second Harvest Food Bank
*International Drive Resort Area Chamber Seminole County Cultural Arts Council
of Commerce *Seminole County Regional Chamber of Commerce

*Junior Achievement Seminole Cultural Arts Council

Just in Queso Foundation *Sharing Center

Juvenile Diabetes Research Foundation *Shepherd’s Hope, Inc.

Kissimmee Osceola County Chamber of Commerce Spina Bifida Association

Leukemia/Lymphoma Society Sports 4 the Kids

*LIFT Orlando Summer of Dreams

Macedonia Missionary Baptist Church *Take Stock in Children
*Make-a-Wish Foundation UCP of Central Florida
*March of Dimes *United Arts of Central Florida
*Martin Luther King Jr. Holiday Commission*United Negro College Fund
*University of Central Florida Alumni Association
ITUDEMental Health Association of Central Florida
Nathaniel’s Hope University of Central Florida College of Medicine

National Alliance for Mental Illness University of Central Florida Health Awareness
*National Eating Disorder Association and Prevention Society
*New Hope for Kids Victim Services Coalition of Central Florida
Orange County Government *Visit Orlando
Orange County Public Schools Foundation *West Orange Chamber of Commerce
*Orange County Regional History Center *Winter Park Chamber of Commerce
*Orlando Ballet Winter Park Day Nursery
*Orlando City Soccer Foundation Winter Park Public Library
Orlando Community Arts *Women and Girls Cancer Alliance of Florida
*Orlando Day Nursery Women Playing for T.I.M.E.
*Orlando Economic Development Commission *YMCA of Central Florida
Orlando Magic Youth Foundation *Denotes Orlando Health board representation

*Orlando Museum of Art

*Orlando Philharmonic Orchestra

Orlando Police Department

17


Mailing Address
1414 Kuhl Ave., MP56 | Orlando, FL 32806

OrlandoHealth.com

BOK 123-000000 7/16 ©2016 Orlando Health.Inc.


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