Step By Step Guide To Build A Hotel Finalize User Occupancy Schedule Prepare Cash Flow Schedule Final Review of Contract Documents Finalize Safety Program Finalize Bidders List Final Approval of Government Agencies Final Review by Insurance Company
Step By Step Guide To Build A Hotel 181 Update Construction Schedule Obtain Building Permits Bidding phase RESPONSIBILITY BARRIER CONTROL ACCEPTANCE Schedule activity OWNER ARCH ENG'R CM DATE DESCRIPTION DESCRIPTION OWNER ARCH ENG'R CM DATE
Step By Step Guide To Build A Hotel Issue invitations to Bid Conduct Pre-bid Meetings Receive & evaluate bids Who Prepares bid summary matrix? Notify successful/unsuccessful bidders Conduct pre-award meetings
Step By Step Guide To Build A Hotel 182 Construction phase RESPONSIBILITY BARRIER CONTROL ACCEPTANCE Schedule activity OWNER ARCH ENG'R CM DATE DESCRIPTION DESCRIPTION OWNER ARCH ENG'R CM DATE Issue Purchase Orders Prepare Submittal Control Logs
Step By Step Guide To Build A Hotel Prepare Material/Equipment Logs Mobilize for Construction Set-up Construction Field Office Arrange & Coordinate temporary utilities Ensure Acquisition of Permits Establish Site Entry/Exit Locations
Step By Step Guide To Build A Hotel 183 Establish Pedestrian & Vehicle Traffic Control Establish Laydown, Storage, Loading & Unloading areas Monitor Progress & Update Schedule Coordinate Daily Work Activities Conduct Regular or Special Job Meetings Prepare & Monitor Project Cost Controls
Step By Step Guide To Build A Hotel Weekly, Bi-Weekly, or Monthly Reports? Inspect & Monitor Contractor's Progress Monitor Work for Design Conformance Prepare Applications for Payment Evaluate & Approve Contractor Invoices Maintain Shop Drawing & Submittal Logs Who approves?? AdministerSite/BldgSecurityProgram
Step By Step Guide To Build A Hotel 184 Administer Site/Bldg. Security Program Administer Substance Abuse Program Administer Quality Control Program Who inspects electrical? Who inspects mechanical? Who inspects structural? Who inspects soils? Competent Person? Coordinate User Occupancy Schedule
Step By Step Guide To Build A Hotel Coordinate issuance of Work permits & Equip shutdowns Coordinate Equipment Start-up meetings Prepare work procedures for special jobs Conduct incident investigations Coordinate delivery/receipt of owner supplied equipment Conduct Final Inspections
Step By Step Guide To Build A Hotel 185 Prepare Punch Lists Certify Subcontractor Substantial Completion Complete As-Built Documentation Complete Operation & Maintenance Manuals Complete warrantees & Guarantees Prepare Final Cost Accounting Reports
Step By Step Guide To Build A Hotel Prepare Subcontractor Evaluations Complete Project Closeout Notice
Step By Step Guide To Build A Hotel 186
Step By Step Guide To Build A Hotel Step By Step Guide To Build A Hotel 187 Punch List/Snag List One of the final steps in closing out a construction project is the preparation of a punch list, a simple tabulation of items not yet complete. This important effort is often misunderstood by all parties, and made more complex and painful than necessary. It’s a checklist of all items on a construction project that are unfinished or incomplete, have not been done at all, require replacement or repair, or require additional work to achieve an acceptable level of workmanship. Such a list is often established as a result of periodic inspections at the job site during construction and may be included in field reports. All items must be corrected by the contractor in a timely fashion so that the finished construction job conforms to the contract documents. Any construction problems should be corrected early on not left for confrontation in the closing days. The punch list is primarily to list problems on the surface of the project. It cannot replace on-going observation and communication. Care should be taken to avoid creating an adversarial relationship about the punch list. The design consultant should not adopt the mindset that the punch list is an opportunity to finally list everything the contractor did wrong through the course of the project. Understand how the contractor plans to finish the job and how the owner will occupy the building, so that everyone knows how many punch lists will need to be done and at what times. Understand when the contractor is going to move off the site and when the owner absolutely must move in. If the schedule is going to require many punch lists, additional compensation to the design consultant may be required. Clarify everyone's roles and responsibilities. Inspecting and properly completing construction is the contractor's responsibility, not the design consultant's. The contractor has worked for a long time and many subcontractors coordinating a complex effort. At any time during the project, the contractor knows what needs to be fixed and completed, what materials have not yet been delivered, etc. Does it really make sense that the design consultant should jump in at the last minute and generate a new list of things the contractor already knows about?
Step By Step Guide To Build A Hotel Step By Step Guide To Build A Hotel 188 It can really help to have everyone do punch list in the same order and format - don't let a mechanical consultant prepare their list from floors 3 to 1, while the electrical list is from floors 1 to 3. Communicate to all consultants what the overall process is, and exactly what they are to produce by when. Look out for them making undocumented "deals" with subcontractors or preparing their punch list without following your procedures. Don't lose sight of the overall purpose of the punch list - it is related to substantial completion, the date when the project, or portions of the project, are complete enough so that the owner can occupy or use the project or portion for the intended use. (But, the owner can also move in or use the building before substantial completion.) Read contractual requirements regarding substantial completion carefully. Know where you are headed before you begin the overall close out process. Inspection procedures: The design consultant should actually carry and use the contractor's list - no matter how good or bad it is during the walk through. The design consultant can then just verify and add marginal notes to the contractor's list. Performing the inspection in this fashion maintains the contractor's format and shows that the contractor's list was comprehensive (or not). As the design consultant adds items yet to be completed or fixed, that list should not separate work by trades or contain assumptions about which subcontractor is to do the repair - that is the contractor's job. The design consultant should not tell the contractor how to fix the problem, just identify it. The "means and methods" of repairs should not usually be detailed. The design consultant may not be able to judge what it takes to fix a problem. If the contractor fixes something using methods recommended by the consultant and the problem isn't corrected the consultant may be at fault. So, just state what is wrong - i.e. - "Door 123 doesn't close properly" instead of "Trim top of door 123". "East wall is stained" instead of "scrub east wall". Think about including photographs in the punch list documentation. The contractor's project manager or superintendent should participate in the entire punch list walk through. If the contractor attends, repairs can start even
Step By Step Guide To Build A Hotel Step By Step Guide To Build A Hotel 189 before the walk through is finished. Everyone will have seen the same thing and can better deal with any confusing or complex issues. If at all possible, conduct the walk through with the owner and get the owner's comments incorporated. If nothing else, have the owner prepare a list before the walk-through. No one wants the owner coming up with a new list after everyone else has completed their reviews and repairs are underway. If the Owner has specialized consultants - such as security, food service, etc. - make sure they are included in the process. If the design consultant finds so many things wrong that adding items to the contractor's list simply doesn't work, chances are that the project is not really "substantially complete". The contractor either needs to finish construction or prepare a more comprehensive list. The design consultant shouldn't solve such problems by taking on the responsibility to do an exhaustive list from scratch. The design consultant can stop the substantial completion process when an incomplete or massive list is first received from the contractor or can stop partway through a walk-through when it is discovered the work really isn't done. If repeated or extensive punch lists are required, the consultant may be entitled to additional compensation. After a walk-through, the lead design consultant can type up the certificate of substantial completion. punch lists should be physically attached to the certificate of substantial completion. That package may be big - the certificate, the contractor's list, the consultant's additions, the engineers' lists, etc., but it is worth it to have everything in one place, signed off on by everyone to document what remains to be done. The design consultant should resist the urge to tidy up the punch list into one nice neat list, even if the contractor has provided something hand-written and a whole pile of sub-lists have been collected from sub consultants. Retyping takes significant effort, and likely will delay how quickly the punch list can be issued and repairs can start. Redoing the list can also introduce typos, add interpretation, and make the list difficult for the contractor to follow. A retyped list becomes "the design consultant's list", and the consultant then is responsible for constant updating and re-issuing. If it stays the contractor's list, the contractor can keep updating it as items are completed or resolved. The punch list is not just a look at the physical building. It should list everything that still needs to be done to complete an entire contract for construction including administrative items not complete, such as operation and maintenance manuals, warrantees, city signoffs, record documents, etc. Review all parts of the specifications and the submittal log to ensure that all open issues are listed.
Step By Step Guide To Build A Hotel Step By Step Guide To Build A Hotel 190 Through careful communication and attention to established procedures, the completion of a construction project can be rewarding and productive instead of rushed, adversarial, and frustrating for everyone. Those involved in a project always seem to anticipate that the design consultant, architect, interior designer, or engineer - will just race right out to the project as soon as the contractor hints that construction is done to prepare an exhaustive list of everything that the contractor did wrong. Unfortunately, most projects follow exactly that routine! This creates an antagonistic relationship, causes wasted effort, and does not fulfill contract requirements.
Step By Step Guide To Build A Hotel Sample Punch List Format: Floor Room Number Location Sub Location Description Installed Functioning Status Remarks Contractor 1 102 Bathroom Compartments Shower Door Y Y B 1 112 Bathroom Doors Door Casing Y Y B 2 208 Bathroom Doors Wood Door Y Y B 2 211 Bathroom Carpentry Mirror Frame Y N A Broken Carpentry 3 304 Bathroom Carpentry Vanity Y Y B 4 412 Bathroom HVAC Exhaust Y N A Protruding Mechanical
Step By Step Guide To Build A Hotel 191 A: Work is Not Completed / Not Acceptable, B: Work Completed /Accepted, Y: Yes, N: No Grill g5 509 Bathroom Lighting Light Control Y N A Not Functioning Electrical 5 515 Bathroom Lighting Scones Y Y B 6 601 Bathroom Plumbing Shower Head Y Y B 6 604 Bathroom Tile and Marble Marble Counter Y Y B 6 618 Bathroom Hardware Door Stop Y Y B
Step By Step Guide To Build A Hotel Step By Step Guide To Build A Hotel 192 Hotel Furniture Fixtures and Equipment (FF&E) Hotels vary enormously in their furniture spend. Even two hotels of similar standard could have greatly differing budgets for furnishing. Even within a chain of hotels, the budget for furniture can vary from hotel to hotel and from floor to floor. Executive floors can have rooms with desks. Bedrooms on different floors can be decorated to different themes. The same beds are used on each floor but other furniture can differ. The designer will generally look at what is available in the market and pass this information to the hotelier. It can take months to finalize the budget. Hotel owners, developers and operators should not underestimate the diversity, complexity and quantity of equipment required for a new hotel. Professional expertise is essential to avoid a nightmare scenario of late deliveries, incorrect specifications and inappropriate prices. Hotel furniture is a significant physical appearance of the hotel, and one of the main reasons why guests continue to return. Therefore, the purchase of furniture should be made to attract customers' attention. This furniture should provide satisfaction and comfort to the guests. The purchase of your hotel furniture should be based on your theme and style of the hotel and that style should be at the very top of your list when buying hotel furniture. Since furniture investment is heavy, you need to take your time in making the right decision. Extensive demographic research should be done on the type of customers visiting your area and hence your hotel and the hotel furniture should be selected based on this specification. The guests and visitors of the hotel should be provided with the utmost comfort and care. The needs of the customers should be put above everything else and so the hotel furniture should be designed with this guideline in mind. The rooms of the hotel are constructed differently. For example single bedroom, double bedroom and master bedroom. The hotel furniture should serve the distinct purposes. They should also provide comfort and elegance to the customers. The hotel furniture should be designed with quality in mind, and the investment should only be made in high quality furniture from reputable manufacturers, who provide a guarantee, durability and flexibility.
Step By Step Guide To Build A Hotel Step By Step Guide To Build A Hotel 193 Hotel furniture plays an absolutely essential role in the overall physical appearance of the hotel and presents the foundation of quality services offered by the hotel. Purchasing of the best and ideal hotel furniture is a crucial factor in the success of the hotel business. Furniture’s Fixtures and Equipment Process: Draft FF&E work category chart Draft FF&E budget Review room mock-ups Review & revise FF&E budget Finalize FF&E budget 1. Planning Draft overall schedule Establish requirements for bid submissions Prepare bidding documents Bidder selection/recommendations & prequalification Prepare bidding schedule Bid letting Comparison & evaluation of bids 2. Competitive Bids Negotiations with bidders Prepare purchase orders/contracts Prepare L/C (for imported products) 3. Purchase Orders/Fabrication Monitor fabrication (materials/samples/fabricated items/pre-shipment) Select shipping companies Select installation companies File insurance claims (as necessary) Supervise delivery/installation Check manufacturer invoices 4. Installation Collate final drawings and documents
Step By Step Guide To Build A Hotel Step By Step Guide To Build A Hotel 194 FF&E Specifications: Every item of FF&E should have specifications for them, as shown below for Guest Room Lamp Shade.
Step By Step Guide To Build A Hotel Step By Step Guide To Build A Hotel 195 Sample Furniture Fixtures and Equipment List (FF&E) Furniture Fixtures & Equipment : Guest Room Type of Room : Twin Twin headboard + 2 nightstands Beech slat base Case goods base Mattress 1.00 * 2.00 m Open Wardrobe + hanging rails +storage base unit Desk with TV stand Mirror/full length Desk chair adjustable without arms Upholstered cube chair Luggage rack (folding) with holder Large picture Drapes, linings, concealed suspension Wall lamp / single - nightstand Wall lamp / single - mirror Table lamp - desk Laminate floor; clip-in 17 m2 TV / alarm Hair dryer (if within bedroom) Standing lamp/up lighter Hospitality tray / coffee-tea facility Carpet-standard or foam back 17 m2
Step By Step Guide To Build A Hotel Step By Step Guide To Build A Hotel 196 Kitchen Equipment List Trolley Entry table c/w sink+pre rinse spray Mobile refuse bin Pass through dishwasher Discharge table Wall shelf Hand towel Wash hand basin Dry good shelving Refrigerator Freezer 500 cu lt. Central worktable Boiling unit, 2 rings + stand Microwave Microwave bracket Worktable shelf sink Worktable Cupboard Coffee machine Stainless steel canopy Buffet toaster Buffet cooling unit Oven incl. 5 trays 60*40cm
Step By Step Guide To Build A Hotel Step By Step Guide To Build A Hotel 197 Operational Supplies and Equipment (OS&E) OS&E is short for Operating Supplies and Equipment. It is the small equipment which is manufactured off site and most of if it does not require any installation. It does not include consumable supplies such as food, drink or paper products. Some of the examples of the many Operational Supplies and Equipment are as follows: Restaurant glassware, chinaware, silverware, table cloths etc Guestrooms bed sheets, towels etc Kitchen utensils, utensils etc Housekeeping trolleys, vacuum cleaners etc Back of House shelving, refuse bins etc Staff lockers, uniforms etc Office Equipment desks, chairs etc
Step By Step Guide To Build A Hotel Step By Step Guide To Build A Hotel 198 Hotel Star Classification Hotel Classification Process Classification for newly operational hotels in to various categories (1, 2, 3, 4, 5 & 5 Star Deluxe) is usually sought within 3 months of completion of approved hotel projects. Operating hotels may opt for classification at any stage. Once a hotel applies for classification, it should be ready at all times for inspection by the Classification Committee. Classification is usually valid for 5 (five) years from the date of issue of orders or in case of reclassification from the date of expiry of the last classification provided that the application has been received within the stipulated time mentioned above, along with all valid documents. This again is different from one Country to other. Hotels applying for classification must provide the following documentation: Application Form detailing: • Name of the Hotel • Name and address of the promoters / owners with a note on their business antecedents. • Complete postal address of the hotel with tel.no/fax/email • Status of the owners / promoters.
Step By Step Guide To Build A Hotel Step By Step Guide To Build A Hotel 199 • If Public / private limited company with copies of Memorandum and Articles of Association. • If Partnership, a copy of partnership deed and certificate of registration. • If proprietary concern, name and address of proprietor / certificate of registration. • Date on which the hotel became operational. • Details of hotel site with postal address and distance from Airport / Railway Station / City Centre / Downtown shopping area . Details of the hotel: • Area (in sq. meters) with title – owned / leased with copies of sale / lease deed. • Copy of Land Use Permit from local authorities. • Star category being applied for • Number of rooms and area for each type of room in sq. ft. (single / double / suites) • Details of public areas – Lobby / lounge, restaurants, bars, shopping area, banquet / conference halls, health club, swimming pool, parking facilities, facilities for the physically challenged persons, Eco-friendly practices and any other additional facilities. The area for each facility should be indicated in sq. ft. • Detail of guestroom and bathroom with dimensions in sq. ft. • Details of Fire Fighting Measures / Hydrants etc. • Details of measures for energy conservation and water harvesting and other eco – friendly measures and initiatives. • Air – Conditioning details for guest rooms, public areas. • Certificates / No Objection Certificate’s (attested copies)
Step By Step Guide To Build A Hotel Step By Step Guide To Build A Hotel 200 • Certificate / licence from Local Council/Municipality / Corporation to show that your establishment is registered as a hotel. • Certificate / Licence from concerned Police Department authorizing the running of a hotel. • Clearance Certificate from Council Health Officer / Sanitary Inspector giving clearance to your establishment from sanitary / hygienic point of view. Other Permits and Licenses required for Star Classification: • No Objection Certificate with respect to fire fighting arrangements from the Fire Service Department (Local Fire Brigade Authorities) • Public liability insurance • Bar Licence • Money Changers Licence • Sanctioned building plans / occupancy certificate. • If classified earlier, a copy of the earlier “Certificate of Classification issued by Department of Tourism”. • Any other local authority as may be required. • Approval / NOC from AAI for projects located near Airports. • Application Fees. Star Category Fees 1 – Star 2 – Star 3 – Star 4 – Star
Step By Step Guide To Build A Hotel Step By Step Guide To Build A Hotel 201 5 – Star 5- Star Deluxe Hotels will be classified following a two stage procedure. The presence of facilities and services will be evaluated against a checklist. • New projects will be required to adopt environment friendly practices and facilities for physically challenged persons. • Existing hotels being classified will need to conform to a phased plan for adding Eco-friendly practices and facilities for physically challenged persons. • The quality of facilities and services will be evaluated against the mark sheet. • The hotel is expected to maintain required standards at all times. The Classification Committee may inspect a hotel at any time without previous notice. The Committee may request that its members be accommodated overnight to inspect the level of services. • Any deficiencies / rectification pointed out by the Classification Committee must be complied with within the stipulated time, which has been allotted in consultation with the hotel representatives during inspection. Failure to do so will result in rejection of the application.
Step By Step Guide To Build A Hotel Step By Step Guide To Build A Hotel 202 • The committee may assign a star category lower but not higher than that applied for. • The hotel must be able to convince the committee that they are taking sufficient steps to conserve energy and harvest water, garbage segregation, and disposal / recycling as per Pollution Control Board (PCB) norms and following other Eco – friendly measures. • For any change in the star category the promoters must apply a fresh with a fresh application form and requisite fees for the category applied for. Any changes in the plans or management of the hotel should be informed to the Department of Tourism; otherwise the classification will stand withdrawn / terminated. Below listed are the Star Classification Guidelines for Hotels. Please note that this Star Classification Criteria might differ from one Country to another. All the Guidelines listed below are not applicable for all Star Categories (1, 2, 3, 4, 5 & 5 Star Deluxe) and that some of the criteria should be met for lower category and most of the criteria should be met for higher category.
Step By Step Guide To Build A Hotel Criteria Indicator Category 1. Location, Environment, General Construction and Car Park 1.1 Located in an environment reasonably suitable for this type of accommodation 1.2 Located in an environment highly suitable for this type of accommodation 2.1 Safe and fairly convenient access 1. Location and Access 2.2 Safe and convenient access
Step By Step Guide To Build A Hotel 203 2.Sign or Symbol 1. Hotel sign or symbol, clearly presented in good condition and sufficiently lit during nighttime 1.1 Has good and clean area or decorations in front of the hotel, with sufficient lighting during nighttime 1.2 Has good, clean area or decorations in front of and around the hotel, with attractive lighting during nighttime 3. Environment and General Construction 2. General construction in good condition, clean and safe, with sufficient lighting during nighttime 1.1 Convenient, safe embarking and disembarking passengers area with cover 4. Car Park and 1.2 Convenient, safe embarking and disembarking passengers area with slope and cover Transportation Service 2. Safe and convenient traffic arrangement and walkway
Step By Step Guide To Build A Hotel 3. Good air ventilation (in case of parking lots) 4. Sufficient lighting during nighttime 5.1 Number of parking spaces at least 20 % of total number of hotel rooms 5.2 Number of parking spaces at least 30 % of total number of hotel rooms 5.3 Number of parking spaces at least 40 % of total number of hotel rooms 6. Transportation Service Category 2. Lobbies, public toilets, lifts and passageways within buildings 1.1 Clean floors, walls and ceilings in good condition, reasonably decorated 1.2 Clean floors, walls and ceilings in good condition, well decorated and suitable for the type and standard of the hotel, including lighting and sound 2. Good air ventilation 3. Separate smoking area 1. Lobbies
Step By Step Guide To Build A Hotel 204 pg4.1 Waiting area and miscellaneous services provided in good condition 4.2 Waiting area and miscellaneous services provided with at least 4 seats in good condition and suitable for the type and standard of the hotel 5.1 Safety boxes available(including in rooms in at least 20% of total number of hotel rooms 5.2 Safety boxes available (including in rooms) in at least 50% of total number of hotel rooms 5.3 Safety boxes available (including in rooms) in at least 70% of total number of hotel rooms 6.1 Domestic and international direct dialing available 6.2 Domestic and international direct dialing and wireless internet access available 7. Efficient and up-to-date information system 8. Newspapers, magazines, brochures, other interesting information and the hotel’s local information service
Step By Step Guide To Build A Hotel 1. Located in convenient area and distance, safe, clean and separate from utility areas 2. Separate men’s and women’s toilets 3. Good air ventilation 4. Sufficient light and well-lit 2. Public Toilets 5. Well decorated, suitable for the type and standard of the hotel 6. Floors in good condition, clean, not slippery with good drainage 7.Clean walls and ceilings in good condition 8. Clean doors and equipment in good condition 2. Public Toilets (continued)
Step By Step Guide To Build A Hotel 205 9. Toilet’s size no less than 0.90 m. wide covering no less than 1.20 sq.m in total area 10. Ceiling height no less than 2.40 m. 11. At least 2 clean toilet bowls in good condition 12. At least 2 clean urinals in good condition (men’s only) 13. At least 1 clean washbasin with mirror in good condition 14. Soap in clean containers provided near washbasins (0.5) 15. Hand dryers, hand towels, or tissue paper in clean containers provided near washbasins 16. Tissue paper in clean containers provided in every toilet
Step By Step Guide To Build A Hotel 17. Sanitary bags provided in every toilet (women’s only) (0.5) 18. Clean dustbins near washbasins provided in every toilet 19. At least 1 fully equipped toilet for the disabled with appropriate tools 1. Located in convenient area and distance with adequate space 2. Sufficient number of lifts of practical size 3. Good-quality, safe clean lifts in good condition regularly checked by a trained inspector 4. Numbers indicating every floor level, clearly visible during nighttime 3. Lifts (in cases where the hotel is more than four-storey high) 5. Good air ventilation within lifts 6. Interior of lift has sufficient light and is well lit 7. Interior of lift is well decorated, suitable for the type and standard of the hotel 8. Safety regulations and suggested safety procedures clearly provided within the interior of the lift 3. Lifts (in cases where the hotel is more than 4 storey-high) (tid)
Step By Step Guide To Build A Hotel 206 9. Floor panel for the disabled available inside 10. Emergency call or bell in good condition available inside the life 11. Handrail, clean and in good condition available inside the lift 12. Lift has effective control panel in case of an electricity cut (continued) 13. Separate lifts for hotel guests, hotel staff, and luggage 4.Passageway within 1. Guests passageway and staff main passageway separate buildings 2. Separate passageway for luggage 1.1 Floors, walls, ceilings and balcony handrails in good condition, clean, safe and reasonably decorated 1.2 Floors, walls, ceilings and balcony handrails in good condition, clean, safe and well decorated, with good light and sound system design 1. Passageway or balcony outside the room (every floor) 2. Width no less than 1.50 m.
Step By Step Guide To Build A Hotel 3.Ceiling height no less than 2.40 m. 4. Good air ventilation (in case of double loading corridor) 5. Sufficient lighting and well lit 6. Clear fire escape route plan or sign and fluorescent emergency exit sign in good condition 7. Emergency light in good condition 8. 1 Sufficient number of fire extinguishers with handles or fire hoses in good condition and well positioned (in cases of double loading corridors and buildings no higher than 23.00 m.) 8.2 Sufficient number of sprinklers in good condition and well positioned (in cases of double loading corridors and buildings constructed after the year 1996 and higher than 23.00 m.) 9. Adequate number of efficient smoke detectors or heat detectors, well positioned (in cases of double loading corridors and buildings higher than 2 storey) 1. Passageway or balcony outside the room (every floor) (continued) 10. Room number signs in good condition, clearly visible during nighttime
Step By Step Guide To Build A Hotel 207 1.1 No less than 9 sq.m. (excluding bathroom) 1.2 No less than 18 sq.m. (including bathroom) 1.3 No less than 22 sq.m. (including bathroom) 1.4 No less than 29 sq.m. (including bathroom) 2. Room size 1.5 No less than 36 sq.m. (including bathroom) 3. Height of rooms 1.1 No less than 2.60 m. 1.2 No less than 2.70 m. 4. Interior factors within 1. Door and general equipment in good condition and clean rooms 2. Effective chain door lock or substitute in good condition
Step By Step Guide To Build A Hotel 3.Adequate peephole or substitute in good condition 4. Clear fire escape plan on the room’s door 5. Efficient electricity power control when room is not occupied 6. 1 At least one plug socket for electrical equipment 6.2 Universal plug adaptor for electrical equipment available or can be borrowed upon request 7. Clean floors in good condition, suitably decorated for the type and standard of the hotel 8. Clean walls in good condition, suitably decorated for the type and standard of the hotel 9. Clean ceilings in good condition, suitably decorated for the type and standard of the hotel 10. Skylights, windows and equipment in good condition and clean 11. Curtains (if any) in good condition and clean 12.1 Good air ventilation 4. Interior factors within rooms (continued)
Step By Step Guide To Build A Hotel 208 12.2 Good air ventilation with efficient, clean and quiet air-conditioning system 13. Private with suitable relaxing atmosphere 14. 1 Sufficient lighting and well-lit 14.2 Sufficient lighting and well-lit, especially the door area, desk and around bed headboard 14.3 Sufficient lighting and well-lit, creating a good atmosphere, especially the door area, desk, bed headboard and floor 15.1 Adequate number of efficient fire extinguishers with handles or fire hoses, well positioned (in cases where buildings are no higher than 23.00 m) 15.2 Adequate number of sprinklers in good condition and well positioned (in cases where buildings were constructed after the year 1996 and are higher than 23.00 m.) 16. Adequate number of efficient smoke detectors or heat detectors, well positioned (in cases where buildings are higher than 2 storey)
Step By Step Guide To Build A Hotel 17. At least one room with suitable facilities and furniture for the disabled 1. Sufficient luggage space in good condition 2.1 Cupboard or clothes shelves at least 0.45 m. deep and 0.90 m. wide 2.2 Closet at least 0.55 m. deep and 1.10 m. wide 3.1 Bed size at least 0.90 m. (3’) x 1.90 m. 3.2 Bed size at least 1.00 m. (3.5’) x 1.90 m. 3.3 Bed size at least 1.20 m. (4’) x 2.00 m. 4. Bed in good condition, suitable for the type and standard of the hotel 5Ddbdhdbdiddiiiblfhdddfhhl5. Room furniture
Step By Step Guide To Build A Hotel 209 5. Decorated bed headboard area in good condition, suitable for the type and standard of the hotel 6. Clean mattress in good condition, made of good-quality materials 7. Sofa or armchair available in good condition, suitable for the type and standard of the hotel 8. Coffee table available in good condition, suitable for the type and standard of the hotel 9. Table and chair available in good condition, suitable for the type and standard of the hotel 10. Dressing table and chair, with dressing mirror in good condition, suitable for the type and standard of the hotel 11. Full-length mirror in good condition, suitable for the type and standard of the hotel 6. Room electrical 1.1 Color television at least 14 inches available and in good condition equipment 1.2 Color television at least 20 inches and in good condition, with remote control or substitute provided
Step By Step Guide To Build A Hotel 2.1 Free satellite, cable & in-house channels - no less than 8 channels 2.2 Free satellite, cable & in-house channels - no less than 12 channels 3.1 Refrigerator in clean and good condition available to at least 50 % of total number of hotel rooms 3.2 Refrigerator no less than 2 cu.ft available in every room in clean and good condition 4.1Intercom available 4.2 Telephone for making internal, direct domestic and international phone calls or through operator 4.3 Telephone for making internal, direct domestic and international phone calls 5. Room extension phone line (0.5) 6High-speedInternetavailable6. Room electrical equipment (continued)
Step By Step Guide To Build A Hotel 210 6. Highspeed Internet available 7. Stereo in good condition, suitable for the standard of the hotel 8. Water heater or coffee maker available (0.5) 1. A copy of room regulations 2. Room service sign or door knob menu available (0.5) 3. “Do not disturb” and “Please clean my room” sign or switch available (0.5) 4. Room service food menu available 5. Manuals for television and TV programmes available 6. Manuals for telephone and phone directory available 7. 1 Two clean pillows minimum in good condition 7.2 At least three clean pillows and extra pillows in good condition available 7. Room Inventory 8.1 Clean bed sheet in good condition
Step By Step Guide To Build A Hotel 8.2 Three clean bed sheets in good condition per bed or one duvet/bed 9. Two clean bathrobes (0.5) 10. At least eight clothes hangers in good condition 11. Laundry list (0.5) 12. Laundry bag (0.5) 13. Sewing kit (0.5) 14. Two pairs of clean slippers (0.5) 15. Shoe shine service or shoe shine kit available (0.5) 16. Stationary folder containing pieces of paper and pen or pencil 17.1 Mini bar containing beverage and snacks 17.2 Mini bar containing beverage, alcoholic drinks and snacks 18Tliblf7. Room Inventory (continued)
Step By Step Guide To Build A Hotel 211 18. Two complimentary bottles of water 19. Two complimentary sets of coffee, tea, sugar and cream (0.5) 20.Two clean glasses 21. Clean ice bucket and ice tongs (0.5) 22. Bottle opener (0.5) 23. Clean dustbin 24. Matches and ashtray (not available in non-smoking rooms) (0.5)
Step By Step Guide To Build A Hotel 1. Clean door or entrance and equipment in good condition (0.5) 2. Efficient air ventilation, clean and quiet 3. Sufficient lighting and well-lit 4. Well decorated, suitable for the type and standard of the hotel 5. Clean and non-slippery floors in good condition, with drainage 6. Clean walls in good condition 7. Clean ceiling in good condition 8. Toilet no less than 0.90 m. wide covering no less than 1.20 sq. m. in total area and bathroom including all functional areas should be no less than 2.50 sq. m. 9. Ceiling height no less than 2.40 m. 10.1 Shower and tools in good condition and clean 102Showerandtoolsingoodconditionandcleanwithshowercurtainorpartitionavailable8. En-suite bathroom
Step By Step Guide To Build A Hotel 212 10.2 Shower and tools in good condition and clean, with shower curtain or partition available 10.3 Bathtub and tools in good condition and clean with style suitable for the type and standard of the hotel, with shower curtain or partition 10.4 Shower or bathtub with tools in good condition and clean, with style suitable for the type and standard of the hotel with no less than 50 % of total number of hotel rooms providing both a shower and bathtub with curtain or separate partition 11. Clean shower mat or substitute in good condition and clean (0.5) 12. Efficient safe water temperature control system in good condition 8. En-suite bathroom (continued) 13.1 Hair dryer in good condition, or provided by the hotel (0.5) 13.2 Hair dryer in good condition (0.5)
Step By Step Guide To Build A Hotel 14. Extension phone line (0.5) 15. Weight scales in good condition (0.5) 16. Plug socket for electrical equipment (0.5) 17. Dressing area 18. Clean and quiet toilet bowl in good condition 19.1 Clean washbasin with mirror in good condition 19.2 Clean washbasin with mirror and magnifying mirror in good condition 20. Tower shelves placed in dry area (0.5) 21. Robe for hanging clothes or substitute place in dry area (0.5) 22. Two clean large-size towels in good condition 23. Two clean face towels in good condition (0.5) 24. Two clean hand towels in good condition (0.5) 25Tlfttlidditi(05)