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Published by chomjan, 2022-05-07 14:56:09

Generali Awards Booklet 2021

Generali Awards Booklet 2021

2AW0A2R1DS

A collection of prizes and awards
received by Generali Countries
and Business Units in 2021

THE GENERALI GROUP

RECEIVED MORE THAN

300

AWARDS AND MENTIONS

IN MORE THAN

30 COUNTRIES

236Of these,

were ranked awards.

2 | Index

WE ARE ONE

AMAZING COMPANY

In this booklet you can find the TOP AWARDS from each Country or Business
Unit and the full list of RANKED AWARDS and SPECIAL MENTIONS,
RECOGNITIONS AND CERTIFICATIONS.

3 | Index

Austria & Central and Eastern Europe GENERALI GLOBAL ASSISTANCE
Generali Global Assistance
AUSTRIA 7 54
Generali Versicherung LUXEMBOURG
Generali Luxembourg S.A. 56
BULGARIA 13
Generali Insurance AD EUROP ASSISTANCE 58
Europ Assistance Greece 59
CZECH REPUBLIC 15 Europ Assistance Italia
Generali Česká Pojišťovna 62
Germany 63
HUNGARY 16
Generali Hungary GENERALI DEUTSCHLAND AG 64
Generali Deutschland AG 65
Genertel 18 Generali Deutschland Versicherung AG, 66
Generali Deutschland Lebensversicherung AG, 67
POLAND 19 Generali Deutschland Krankenversicherung AG 68
Generali Polska Generali Deutschland Versicherung AG 69
Generali Deutschland Lebensversicherung AG 70
ROMANIA 28 Generali Deutschland Krankenversicherung AG 71
Generali Romania CosmosDirekt 72
CosmosDirekt Versicherung AG 73
Generali Pensii 31 CosmosDirekt Lebensversicherung AG 74
Dialog Versicherung AG
SERBIA 32 Dialog Lebenversicherung AG 74
Generali Osiguranje Serbia Advocard Rechtsschutzversicherung AG
Envivas Krankenversicherung AG 76
SLOVAKIA 35 Generali Krankenversicherung AG / 80
Generali Poisťovňa, Slovakia Trarif: ReiseE / Reise F 84
TK / Envivas / Trarif: Travel XN 90
SLOVENIA 39 92
Generali Slovenia International 97

Generali Investments, Slovenia 42 ASIA
Generali Hong Kong
France & Europ Assistance 44 India
46 Indonesia
FRANCE Malaysia
Generali France / BU Distribution 46 Thailand
Generali France / BU Epargne 49 Vietnam
BU Investissement / 49
Generali Wealth Solutions / RSE et THSN 50
Generali France / BU Epargne
Generali France / BU Finance 50
51
Generali France / BU Investissements 52
Generali France /
BU Professionnel Petite Entreprise 53
Generali France / BU Relations Humaines 53
Prudence Créole
Generali France / BU Protection sociale
- Professionnel Petite Entreprise
Generali France / BU Particuliers
Generali France / BU Particuliers - Partenariats

4 | Index

AMERICAS & SOUTHERN EUROPE 101 Italy & Global Business Lines 124
Argentina 104 131
105 ITALY 133
PORTUGAL 110 Generali Italia 133
Generali Seguros S.A. / Tranquilidade 111 Alleanza Assicurazioni 134
112 GenertelLife 135
SPAIN Generali Jeniot
Generali España 114 Generali Welion 136
116 Difesa Automobilistica Sinistri 137
SWITZERLAND 117 GLOBAL BUSINESS LINES
House of Insurtech Switzerland (HITS) 119 GEB Generali Employee Benefits 139
120 Generali Country Italia 143
Generali Switzerland 122 - Global Corporte & Commercial 143
144
Switzerland Life, Marketing Group Head Office 145

Asset & Wealth Management GROUP HEAD OFFICE
GHO
ASSET & WEALTH MANAGEMENT GHO - We Share
Banca Generali The Human Safety Net
Group
Generali Real Estate GOSP - Generali Operations Service Platform

Generali Investments Partners

Generali Global Infrastructure

Sycomore

Lumyna

5 | Index

AUSTRIA & CENTRAL
AND EASTERN EUROPE

CHAPTER 01

RANKED AWARDS

SPECIAL MENTIONS, RECOGNITIONS
AND CERTIFICATIONS

6 | Index

TOP AWARDS

AUSTRIA

GENERALI VERSICHERUNG

ASSCOMPACT AWARDS

The “AssCompact Awards” are presented annually by “AssCompact”, a monthly and well-known
broker magazine in Austria; they are based on the opinion of insurance brokers and agents as well as
investment consultants on the products and services of domestic insurance companies:

1ST PLACE IN BEST SERVICE FOR AGENTS
1ST PLACE IN HOMEOWNER / HOUSEHOLD
1ST PLACE IN CASUALTY

7 | Index

RANKED AWARDS

AUSTRIA

GENERALI VERSICHERUNG

VERSICHERUNGS AWARD AUSTRIA

Wissma GmbH interviewed more than 500 independent insurance brokers and investment advisers in
Austria:

1ST PLACE IN MOTOR THIRD PARTY LIABILITY INSURANCE

1ST PLACE IN COMMERCIAL INSURANCE

3RD PLACE IN MOTOR HULL INSURANCE

CAREER BEST RECRUITER SILVER

Generali was awarded as one of the best employers in Austria for the twelfth time. The “Career’s
Best Recruiters” seal of approval is awarded to companies that deal with applicants honestly and
professionally. More than 60 different criteria are examined from the applicants’ point of view.
The analysis refers, for example, to the way applicants are approached on the company’s website
or the handling of speculative applications. The study covers the 500 largest Austrian companies
according to the “Top-500” ranking of the magazine Trend.

8 | Index

RANKED AWARDS

AUSTRIA

GENERALI VERSICHERUNG

TREND TOP 300 EMPLOYERS

In cooperation with the platform “kununu” and the market research institute “Statista”, the magazine
“trend” evaluated “Austria’s Top 300 Employers” for the fourth time in a row. Over 200,000 evaluations
from four different channels were included in the ranking. Generali Austria achieved 6th place in the
insurance sector. In total, Generali Austria was ranked 85th among all companies.

AUSTRIA’S MOST FAMILY-FRIENDLY EMPLOYERS 2021

The ranking of the most family-friendly companies in Austria is based on a study by “kununu”,
the largest employer evaluation platform in Europe, in cooperation with the media brand “freundin”.
The study is based on over 2,000,000 employer ratings. In 2021, Generali Austria was awarded as
one of those family-friendly employers.

THE GOLDEN 500

Every year, the financial magazine “Der Börsianer” awards the best companies - a total of 147 banks,
insurance companies, fund companies, as well as pension and provident funds - in the financial sector.
Generali took an excellent 5th place among them and 2nd place in the ranking of the best insurance
companies.

9 | Index

RANKED AWARDS

AUSTRIA

GENERALI VERSICHERUNG

CORPORATE DESIGN - INSURANCES 2021 BY TELEMARK MARKETING

The online survey by Telemark Marketing deals with the awareness and rating of the logos of Austria’s
six major insurance companies. Generali scored well on the question of brand awareness. Among all
the symbols queried, the highest level of awareness was achieved with 49 percent. 35 percent of the
participants also stated that they liked the lion best - meaning that Generali is in first place.

MOTOR INTERNATIONAL CLAIMS SATISFACTION SURVEY

17 European Generali companies evaluated cooperation with their respective partners. A great success
for Generali Austria’s foreign motor claims team, as it was voted into a top 3 position no less than five
times in the following categories:

1ST PLACE: SATISFACTION WITH THE QUALITY AND SPEED OF CLAIMS UPDATES

1ST PLACE: SATISFACTION WITH THE SPEED RECEIVED
OF SETTLEMENT OF STATEMENTS

2ND PLACE: SATISFACTION WITH THE SPEED OF COVER NOTE

2ND PLACE: SATISFACTION WITH THE QUALITY AND SPEED OF ISSUING STATEMENTS

3RD PLACE: SATISFACTION WITH THE STATEMENT OF MAJOR CLAIMS

10 | Index

SPECIAL MENTIONS, RECOGNITIONS AND CERTIFICATIONS

AUSTRIA

GENERALI VERSICHERUNG

FMVÖ RECOMMENDER AWARD

The FMVÖ-Recommender was created in 2007 by the Austrian Financial Marketing Association and
is an award in the financial sector for outstanding customer orientation. Generali Versicherung AG was
awarded as “Insurance Company with a very good Customer Service”.

AUDIT WORKANDFAMILY (NATIONAL CERTIFICATE)

Generali Austria has been certified as a “Family-Friendly Company”. In order to keep the certification
mark, Generali submitted itself to the comprehensive auditing process.

TOP COMPANY FOR APPRENTICESHIPS IN LOWER AUSTRIA
FOR MORE THAN 10 YEARS

The Chamber of Commerce of Lower Austria awards companies as “Top company for apprenticeship
for more than 10 years” for their long-standing commitment to apprenticeship training. Generali is one
of those companies.

TOP COMPANY FOR APPRENTICESHIPS IN VIENNA

Together with the social partners, the Vienna Chamber of Commerce, the Vienna Chamber of Labor,
the Austrian Federation of Trade Unions and the Federation of Austrian Industry, the City of Vienna
awards the “Top Company for Apprenticeships in Vienna” seal of quality. For the second time in a row,
Generali Versicherung has been awarded.

11 | Index

SPECIAL MENTIONS, RECOGNITIONS AND CERTIFICATIONS

AUSTRIA

GENERALI VERSICHERUNG

EXCELLENT COMPANY FOR APPRENTICESHIPS IN VORARLBERG

The award “Excellent company for apprenticeships in Vorarlberg” is presented by the provincial
government of Vorarlberg, the Vorarlberg Chamber of Labor and the Vorarlberg Chamber of Commerce
to those companies that contribute to strengthening the importance of qualified apprenticeship training
and the image of apprenticeships. The regional office of Generali Vorarlberg has been awarded this seal
of approval for the third time.

MORGAN & MORGAN RATING

The analysis company Morgen & Morgen again rated occupational disability insurance
on the Austrian market. The conditions of the individual insurers were evaluated on the basis
of a total of 31 performance questions. Generali product again received the best rating (5 stars).

INFINMA (INSTITUTE FOR FINANCIAL MARKET ANALYSIS)
MARKET STANDARDS

The Institute for Financial Market Analysis (infinma) annually examines the rates of self-employed
occupational disability and self-employed disability insurance in Austria. Generali’s self-employed
occupational disability insurance and self-employed disability insurance fully comply with infima market
standards and receive a quality certificate.

12 | Index

TOP AWARDS

BULGARIA

GENERALI INSURANCE AD

GOLDEN APPLE IN THE CATEGORY PHILANTHROPIST

The Golden Apple Awards are awarded to individuals, organizations and institutions that have
contributed with their work to improving the lives and well-being of Bulgarian children. They were
organized by the National Network for Children for the eleventh consecutive year. Generali Insurance AD
won the award in the Philanthropist Category with The Human Safety Net Bulgaria.

13 | Index

RANKED AWARDS

BULGARIA

GENERALI INSURANCE AD

2ND PLACE IN THE THE “INSURERS FOR SOCIETY”
COMPETITION WITH THE HUMAN SAFETY NET INITIATIVE

The “Insurers for Society” competition awards the companies with the greatest contributions to society.
The contest is organized by the Association of Bulgarian Insurers, Bulgarian Association of Insurance
Brokers, Association of Insurance Brokers in Bulgaria and United Insurance Brokers.
In 2021 the seventh edition of the competition took place. The winners were chosen through votes by
the insurance companies and insurance brokers - members of the associations.
Generali Insurance AD won second place with the The Human Safety Net initiative.

TOP 100 EMPLOYERS IN BULGARIA

Career Show Index presents its ranking of the best employers in Bulgaria. The index collects the results
of employers based on Bulgarian and international awards received by them in the last 3 years.
Generali Insurance AD is among the top 100 employers in Bulgaria.

14 | Index

TOP AWARDS

CZECH REPUBLIC

GENERALI ČESKÁ POJIŠŤOVNA

BEST NON-LIFE INSURANCE COMPANY

The Best Insurance Company Competition, the most prestigious competition in the Czech market
evaluating banks and insurance companies, was dominated by Generali Česká pojišťovna in 2021.
For the first time in the history of this competition, an insurance Company won in three of the five
categories.
Besides the Best Non-life Insurance Company title, Generali Česká also won first place in the Most
Client-Friendly Non-Life Insurance Company and Most Client-Friendly Life Insurance Company
categories. In addition, Generali Česká pojišťovna won third place in the Best Life Insurance Company
category.

15 | Index

TOP AWARDS

HUNGARY

GENERALI HUNGARY

MABIASZ PRODUCT GRAND PRIX,
“GÉZA MUZSNAY MEMORIAL AWARD” AND A SPECIAL AWARD

At the Annual Conference of the Association of Hungarian Insurance Brokers (MABIASZ), the
organization evaluates the insurance companies every year. Being independent insurance intermediaries,
members of the Association can gain a full picture of the Hungarian insurance market and can credibly
articulate customers’ feedback about insurance products.

In 2021 Generali Hungary won gold in casco, home and property and liability insurance categories,
while the European Travel Insurance (EUB) won a gold in the travel insurance category.

The “Géza Muzsnay Memorial Award”, established by MABIASZ, aims to honor the professional and
human work and efforts made for the Hungarian insurance sector. In 2021 the members of MABIASZ
awarded this important recognition to Mihály Erdős, CEO of Generali Hungary.

Last but not least, Generali’s supporting activities during the pandemic and our 190th Anniversary were
recognized by the organization with a special award.

16 | Index

RANKED AWARDS

HUNGARY

GENERALI HUNGARY

FBAMSZ INSURANCE GRAND PRIX

At the annual conference the Association of Independent Brokers in Hungary (FBAMSZ),
the organization evaluates the insurance companies based on the quality of service every year.
In 2021, only three awards were announced. Generali Hungary won the gold medal in the most valuable
category: the “Smile award”, which recognizes the outstanding sales-support activity of Generali.

HR KOMM AWARD 2021

In 2021 hrpwr.hu, Üzlet & Pszichológia and Kreatív magazine announced for the fifth time the HRKOMM
Award, the most prestigious competition of the HR&Communication profession. In the category of
“Community-building solutions” Generali Hungary won a Silver Prize for our “Red cares about you”
campaign. During our campaign we organized live events (like theater, simultaneous cooking, Generali
„TED”) to provide a break during the busy November-December period. Our colleagues and agents
could join and follow the events in our closed Facebook group.

PRIZMA PR AWARD

The aim of the PRIZMA competition is to identify the best PR projects, agencies and clients in Hungary,
and to raise awareness of the key role of PR in communication. In the PR tools (blog/website/microsite),
Generali Hungary’s blog won the bronze medal.

17 | Index

RANKED AWARDS

HUNGARY

GENERALI HUNGARY

ONLINE VIDEO AUDIO AWARD (OVA), THE BEST THEMED SERIES OF THE YEAR

The Creative Magazine Online Video Audio Award (OVA) recognizes the outstanding work of the
Hungarian podcast and video field. The podcast series Generali Hungary Once Down (Egyszer lent)
became the best themed series of the year. In our podcast Rozi Lovas actress interviews people who
had to face in their lives with extreme difficult situations, and they managed to stand up.

GENERTEL

HYPNOSIS CRATIVE ADVERTISING COMPETITON,
COMMERSAL CAMPAIGN CATEGORY, SILVER

Hypnosis is one of Hungary’s oldest and most prestigious creative advertising competitions.
In the commercial campaign category, the AD named HAL (Fish), by our direct insurance company
Genertel, won the silver medal.

GOLDEN BLADE PRIZE, BRONZE

MAKSZ (Association of Hungarian Communication Agencies) honors the best creative communicational
solutions with the Golden Blade Prize (Arany Penge). Our direct insurance company Genertel won
bronze in two categories: the best online advertising, and the best cinematic solutions category with its
AD named Ben Kingsly - Bill - Simon.

18 | Index

TOP AWARDS

POLAND

GENERALI POLSKA

CUSTOMER FRIENDLY COMPANY 2020

Generali Polska awarded with the “Customer Friendly Company 2020” label. The certificate was
awarded on the basis of a customer survey conducted by an independent research company.
Generali was rated very positively by its clients, reaching the maximum index of 96%! The customer
opinion research is organized by the research agency Experience Institute.

19 | Index

RANKED AWARDS

POLAND

GENERALI POLSKA

FRIENDLY INSURANCE COMPANY

Generali Poland on the podium in all three categories of the monthly Gazeta Bankowa “Friendly
Insurance Company” competition. Generali Polska won in the motor insurance category (Division II,
Groups 3 and 10). We also placed second in the life insurance category (Division I) and in other personal
and property insurance, excluding motor insurance (Division II, excluding groups 3 and 10).
The success is even greater as 33 insurance companies operating on the Polish market participated
in this year’s edition.

THE BEST CLAIMS HANDLING AND THE MOST HONEST INSURER

Generali is on the podium in three out of five categories of the ranking of the best car insurance.
The consumers participating in the survey assessed Generali as the most efficient provider of motor
claims adjustment among all the companies surveyed. They also said that Generali is the most honest
insurer and a trustworthy brand. The ranking of the best car insurance, prepared by the Polish Institute
for Quality Research (PIBJA).

FINANCE ORDERS

The editors of Home & Market magazine awarded the following insurance products: Generali, with a
view to home and family and Generali, with a view to company. These are the next Generali products
awarded in the annual competition for the best products and services from the financial and sub-
financial market, which support business and consumers - Finance Orders.

20 | Index

RANKED AWARDS

POLAND

GENERALI POLSKA

SILVER UMBRELLA IN THE “NON-LIFE INSURANCE”

Home & Market magazine awarded Generali Polska with the Silver Umbrella in the “Non-life Insurance”
category. The editors appreciated the insurer for its commitment to fighting the pandemic and quickly
reorganizing the company’s operations in the COVID-19 era.

“BEST PARTNER IN BUSINESS”

Generali was awarded the title of “Best Partner in Business” by the economic magazine “Home &
Market”. The organizers emphasize that companies awarded the title of “Best Business Partner”
are characterized by an open attitude towards the customer.

MANAGER OF THE YEAR 2021

Roger Hodgkiss, CEO of the Generali Polska companies, was awarded the title of the Manager of
the Year 2021 by Home & Market magazine. 25 leading Polish managers were awarded, including
presidents of banks and insurance companies. Roger Hodgkiss was recognised by the editorial office
“for creating an organization that plays an active and key role in the insurance market, so that the quality
of people’s life is significantly improved thanks to the insurance.”

21 | Index

RANKED AWARDS

POLAND

GENERALI POLSKA

POLAND’S BEST EMPLOYERS 2021 RANKING

Generali has been recognized by Forbes Polska as the best workplace in the insurance industry.
Generali Polska took the first place in the ranking, scoring 81.47 points out of 100. In the entire ranking
(covering various industries) Generali was ranked 9th. Poland’s Best Employers 2021 is a list of 300
companies operating in Poland, whose outstanding achievements in the field of HR have been honoured
with the title of the best employer. The study was based on a list of approximately 1,800 employers
employing at least 250 employees in Poland.

FIRST PLACE IN THE HOME INSURANCE RANKING
PREPARED BY RZECZPOSPOLITA

The editors appreciated Generali for a wide scope of protection with a small number of exclusions of
liability, a favourable price-to-coverage ratio, the use of replacement value without age limits, extensive
protection with gross negligence, no franchises and own shares, a wide offer for a house under
construction and a medical package. The editors also drew attention to the wide range of assistance
services offered by Generali.

22 | Index

RANKED AWARDS

POLAND

GENERALI POLSKA

RANKING PREPARED BY RZECZPOSPOLITA:

The editors appreciated Generali for a wide scope of protection with a small number of exclusions of
liability, a favourable price-to-coverage ratio, the use of replacement value without age limits, extensive
protection with gross negligence, no franchises and own shares, a wide offer for a house under
construction and a medical package. The editors also drew attention to the wide range of assistance
services offered by Generali.

1ST PLACE IN THE HOME INSURANCE

1ST PLACE IN THE MOTOR PACKAGE INSURANCE

23 | Index

RANKED AWARDS

POLAND

GENERALI POLSKA

BEST LIFE INSURANCE

Polish Institute for Quality Research has checked what customers think about insurance companies
offering life insurance policies. The test included 10 insurers. They asked if it was easy to get
comprehensive information about their insurance products, if the terms and conditions were clearly
explained, if customers received expert advice before making a decision and if they felt well protected
when choosing a specific insurance. Other questions concerned customer service, the ease of making
contact, the courtesy and competence of staff, the company’s clear and regular communication,
and financial conditions. Finally, the willingness to recommend the insurer to friends was verified.
After counting the votes, we selected the top insurance companies offering home insurance policies.
This group includes Warta - first place, Generali and Aviva - second place with the same number of
points and PZU - fourth place. The first three companies appear in the top three in the all assessed
categories: customer service, the terms and conditions, communication with clients. “This means that
these companies meet customer expectations in this area to the highest degree.” Generali was ranked
in the top three in all these categories.

LIDER 2020 COMPETITION IN THE INSURANCE
AND OTHER FINANCIAL INSTITUTIONS CATEGORY

Generali Polska was awarded by Gazeta Bankowa for the project: Leon - artificial intelligence as support
in customer service. Generali Polska took second place in the Lider 2020 competition in the Insurance
and other financial institutions category. Leon is a virtual assistant that focuses on comprehensive
customer support 24 hours a day. Chatbot answers customer questions from three areas: damage
claims and claims, service policy and sales.

24 | Index

RANKED AWARDS

POLAND

GENERALI POLSKA

ORDERS OF FINANCE

The journalists of Home & Market awarded two Generali’s insurance products with Orders of Finance:
home insurance (Generali, with home and family in mind) and travel insurance (Generali, with business
in mind).

GENERALI POLAND BEST EMPLOYER 2021

Generali Polska was awarded by Gazeta Finansowa the title of “Najlepszy Pracodawca 2021”
(“Best Employer 2021”) in the category of insurance.

25 | Index

SPECIAL MENTIONS, RECOGNITIONS AND CERTIFICATIONS

POLAND

GENERALI POLSKA

EVENTS OF THE MONTH - FEBRUARY 2021

Changes to Generali’s products (known as the “product carnival”) were selected by Gazeta
Ubezpieczeniowa as the Initiative of the Month. The editors noted that it was “a deep modification
of the product offer, within which the limits of liability were extended and new elements were introduced
to housing, motor, travel and small and medium enterprises insurance”.

26 | Index

SPECIAL MENTIONS, RECOGNITIONS AND CERTIFICATIONS

POLAND

GENERALI POLSKA

INNOVATION OF THE MONTH FOR JULY

Generali travel insurance “guaranteeing payment of compensation without formalities in the case of
a sudden drop in temperature or rainfall” has been recognized by Gazeta Ubezpieczeniowa as the
Innovation of the Month in July 2021. Generali was awarded for pioneering parametric insurance offer
on the Polish market.

EVENTS OF THE MONTH - PRODUCT OF THE MONTH - NOVEMBER 2021

Generali Polska was awarded by Gazeta Ubezpieczeniowa in the “Product of the month” category
for the discount protection with a price guarantee after one case of MTPL claim. The new product of
Generali Polska is a unique solution on the market, allowing customers with the best insurance history
not to experience a price change in the event of one MTPL claim.

TOP MARKA 2021

Generali took 4th place in the insurance category at the 14th edition of the Top Marka 2021 awards.
The award was granted following a detailed analysis of press, internet and social media materials
published in the period from 1 July 2020 to 30 June 2021.

27 | Index

TOP AWARDS

ROMANIA

GENERALI ROMANIA

COMPANY OF THE YEAR - EXCELENCE IN QUALITY OF SERVICES

The “Company of the year - Excelence in Quality of Services” Award goes to the insurer that has shown
the most dilligence and dedication in satisfying the needs of its customers every year. The award
ceremony has been organized yearly, for more than 20 years, by the specialized insurance publication
XPRIMM Insurance & Pensions.

28 | Index

RANKED AWARDS

ROMANIA

GENERALI ROMANIA

MOST INNOVATIVE CASCO PRODUCT

Casco Perfecto, Generali Romania’s policy for damages to personal vehicles, has been recognized as
the best product in its class during the 26th edition of the “Financial Market Magazine” Awards Gala.
Casco Perfecto benefits from a multi channel distribution mix, including a fully online module, while it
offers online or offline options for quick and easy claims settlement for claims.

29 | Index

SPECIAL MENTIONS, RECOGNITIONS AND CERTIFICATIONS

ROMANIA

GENERALI ROMANIA

DIGITALIZATION AWARD

Thanks to its solid improvements in end-to-end digital services, Generali Romania has been recognized
for its digitalisation prowess during 2021 at the 21st edition of the “Insurance Market Awards Gala”
organised by PRIMM Insurance & Pensions Magazine.

SPECIAL AWARD FOR THE CSR ACTIVITY

In a pandemic context, Generali Romania has been active with a lot of community involvement, from
constantly supporting the development of The Human Safety Net initiative, to helping hospitals in the
fight against the Covid-19 waves, while modernising 5 pedestrian crossings to reduce the high number
of road accidents.

30 | Index

TOP AWARDS

ROMANIA

GENERALI PENSII

BEST IN PILLAR II PENSIONS ADMINISTRATOR

Generali Pensii has been named the Best Pillar II Private Pensions Administrator during the 26th edition of
the “Financial Market Magazine” Awards Gala for its track record of delivering best-in-class returns for its
participants, through a solid and responsible investment strategy.

31 | Index

TOP AWARDS

SERBIA

GENERALI OSIGURANJE SRBIJA

MANAGER OF THE YEAR

At the 10th edition of the Serbian Association of Managers, CEO Dragan Filipović received the Manager
of the Year Award. SAM honours managers, employers, companies and individuals with these
prestigious awards as recognition of their excellence in improving the business environment, promoting
the managerial profession and leadership, socially responsible business and a better life for all citizens.

32 | Index

RANKED AWARDS

SERBIA

GENERALI OSIGURANJE SRBIJA

AWARD DJORDJE VAJFERT FOR THE SUPPORT AND DEVELOPMENT OF FAMILIES.

The Serbian Chamber of Commerce awarded the companies that have demonstrated the greatest
commitment to the principles of social responsibility in Serbia with the National Award Djordje Vajfert for
Corporate Social Responsibility. 15 companies were awarded, and Generali Osiguranje Srbija has been
recognized as leader in family support and development.
This award is confirmation that we are on the right track with the Human Safety Net project and we
are providing help to people in need; but it is also an inspiration to continue to recognise the needs of
vulnerable families and work hard to design projects to satisfy those needs.

“WE VALUE OUR CLIENTS” AND “TOP EXCELLENCE”

For the second year in a row, Generali Osiguranje Srbija received the prestigious “We value our clients”
and “Top excellence” medals for the excellent relations with clients and employees. The medals are
awarded by the international organisation ICERTIAS within the “Friends of Clients” program.

33 | Index

RANKED AWARDS

SERBIA

GENERALI OSIGURANJE SRBIJA

MOST GENDER-SENSITIVE COMPANIES
- FLOWER OF SUCCESS FOR THE DRAGON WOMAN

For the second year in a row, the Association of Business Women of Serbia awarded Generali
Osiguranje Srbija as the most gender-sensitive company. At the Flower of Success for the Woman of
the Dragon event, held on November 4th, 2021, Generali won 3rd place in the category “Most Gender-
sensitive Companies”. This Recognition has been awarded since 2018 to large companies that apply
the 5 United Nations Principle for the Empowerment of Women and which have provided the best model
for including women in supply chains.

BEST TALENT DEVELOPMENT COMPANY, BEST TALENT INITIATIVE
AND BEST NON-ACADEMIC EDUCATOR TITLE 

The AFA has awarded the companies that stand out for the best talent development practices in
Serbia. Prestigious awards in three categories were won by Generali Serbia. AFA is a global community
committed to the economic empowerment of women, their professional development, as well as
networking and active involvement in creating an equal opportunity future and society.

34 | Index

TOP AWARDS

SLOVAKIA

GENERALI POISŤOVŇA, SLOVAKIA

ZLATÁ MINCA 2020 (GOLDEN COIN)

The most Innovative Insurance Company of the Year:
1ST PLACE IN CATEGORY: RISK LIFE INSURANCE
1ST PLACE IN CATEGORY: CREDIT PROTECTION INSURANCE
1ST PLACE IN CATEGORY: THE IIND PENSION PILLAR

35 | Index

RANKED AWARDS

SLOVAKIA

GENERALI POISŤOVŇA, SLOVAKIA

HERMES COMMUNICATOR AWARDS

1ST IN CATEGORY: CUSTOMER CARE

SIBAF AWARD

1ST IN CATEGORY: CASCO

SLOVAK ASSOCIATION OF INSURANCE BROKERS (SASP) AWARDS

Overall winner in non-life insurance:

1ST PLACE IN THE CASCO CATEGORY

1ST PLACE IN THE MOTOR THIRD-PARTY LIABILITY INSURANCE CATEGORY

1ST PLACE IN THE COMMERCIAL PROPERTY AND BUSINESS LIABILITY INSURANCE

1ST PLACE IN THE RISK LIFE INSURANCE / INSURANCE CATEGORY
DISEASE AND ACCIDENT

36 | Index

RANKED AWARDS

SLOVAKIA

GENERALI POISŤOVŇA, SLOVAKIA

SIBAF

2ND PLACE IN CATEGORY: PERSONAL INSURANCE
3RD PLACE IN CATEGORY: BUSINESS AND INDUSTRY INSURANCE CATEGORY

TREND TOP AWARDS

2ND PLACE IN CATEGORY: INSURANCE COMPANY

ZLATÁ MINCA 2020 (GOLDEN COIN)

2ND PLACE IN CATEGORY: LIFE INVESTMENT INSURANCE
2ND PLACE IN CATEGORY: CASCO
2ND PLACE IN CATEGORY: MTPL
2ND PLACE IN CATEGORY: PROFESSIONAL INSURANCE
3RD PLACE IN: TRAVEL INSURANCE D PLACE AND PROPERTY INSURANCE
37 | Index

RANKED AWARDS

SLOVAKIA

GENERALI POISŤOVŇA, SLOVAKIA

SLOVAK ASSOCIATION OF INSURANCE BROKERS (SASP) AWARDS

2ND PLACE IN THE TRAVEL INSURANCE OF NATURAL PERSONS CATEGORY
3RD PLACE IN THE PROPERTY INSURANCE OF NATURAL PERSONS CATEGORY

38 | Index

TOP AWARDS

SLOVENIA

GENERALI SLOVENIA

SUPERBRAND SLOVENIA 2021

Generali Slovenia has been awarded with the Superbrand Slovenia 2021 title, given to the best and most
recognizable brands by the international organisation Superbrands. During the annual selection process,
jury members considered the quality, differentiation, trust and the emotion of the brand. Based on these
4 qualities, our Generali brand has been awarded again! This means that our clients appreciate our
brand for its quality, its strengths and uniqueness, and its brand values. Above all, they trust and identify
with Generali. Superbrands is an independent global branding authority that recognizes the best brands
in almost 100 countries, on 5 continents.

39 | Index

RANKED AWARDS

SLOVENIA

GENERALI SLOVENIA

BEST HR PRACTICE AWARD

Generali Slovenia was awarded for its successful work in HR, committed to excellence and efficiency,
in a competition organised by the Faculty of Organisational Sciences of the University of Maribor, the
career and employment portal MojeDelo.com and SPIRIT Slovenia. Our winning project, “Connected at
a Distance”, included a number of activities that we launched in the company during the pandemic to
improve the well-being, engagement and connection of our people while working from home.

40 | Index

SPECIAL MENTIONS, RECOGNITIONS AND CERTIFICATIONS

SLOVENIA

GENERALI SLOVENIA

FINALISTS OF THE EFFIE AWARDS FOR OUR MERGER CAMPAIGN

The Effie Awards are a global recognition for companies and agencies whose advertising demonstrates
a successful link between marketing communications and their achievements. Our placement as finalists
proves that our communication goes beyond marketing and business objectives.

FINALISTS OF THE “SOCIALLY RESPONSIBLE SYNERGIES AWARDS”
FOR OUR THSN ACTIONS

Thanks to the voluntary activities carried out in Slovenia through The Human Safety Net, Generali
Slovenia was selected as a finalist for the “Socially Responsible Synergies Award”.

41 | Index

RANKED AWARDS

SLOVENIA

GENERALI INVESTMENTS, SLOVENIA

THE BEST MUTUAL FUND 2021

Generali Investments has once again received the Best Mutual Funds accolation from the financial
magazine, Moje Finance. The top awards for 2021 went to the following funds: for 3-year and
10-year periods in the European Corporate and Aggregate Bond category: Generali Bond and for
a 10-year period in the Money Market - EUR category: Generali MM. In eleven years of the event,
Generali Investments has received as many as 34 awards and is regularly ranked among the most
awarded companies.

42 | Index

FRANCE
& EUROP ASSISTANCE

CHAPTER 02

RANKED AWARDS

SPECIAL MENTIONS, RECOGNITIONS
AND CERTIFICATIONS

43 | Index

TOP AWARDS

FRANCE

GENERALI FRANCE / BU DISTRIBUTION

LES “ETOILES DU COURTAGE”

PLANETE CSCA organised the first edition of the Etoiles du Courtage to allow member brokers
to nominate their favourite insurance partners.

In 2021, Generali France received 9 out of 14 awards against other insurers:
• Property damage.
• Liability and Legal Protection.
• Preferred Suppliers in Fire, Accident and any other Risks sector.
• Retirement/ Corporate Savings Insurance.
• Retirement/ Savings Insurance for individuals and professionals.
• Best management services.
• Best compensation services.
• Best sales support.
• Best Company.

44 | Index

RANKED AWARDS

FRANCE

GENERALI FRANCE / BU DISTRIBUTION

DREAM TEAM 2021:
CHARLES-PHILIPPE MOURGUES, CHEF DE RÉGION ILE-DE-FRANCE GRAND
COURTAGE ET COURTAGE SPÉCIALISÉ EST LAURÉAT DE LA DREAM TEAM 2021,
DANS LA CATÉGORIE “DIRECTEUR DE LA DISTRIBUTION, ORGANISÉE
PAR NEWS ASSURANCE PRO”

Dream Team is a new competition aimed at professionals in the insurance sector. Each year, News
Assurances Pro invites its readers to make up the most influential team on the market.

Charles-Philippe Mourgues, Regional Manager for Ile-de-France, is the winner of the Dream Team 2021,
in the “Distribution Manager” category.

GLOBAL AGENT EXCELLENCE CONTEST

The Global Agent Excellence Competition celebrates the most innovative agents in terms of digital
adoption, data collection and new approaches to the market.

Arnaud David won the 2nd prize for the best Generali agent in the world.

45 | Index

RANKED AWARDS

FRANCE

GENERALI FRANCE /
BU EPARGNE BU INVESTISSEMENT /
GENERALI WEALTH SOLUTIONS / RSE ET THSN

LTP AWARD GENERALI 2021

The “Generali Investissement à Impact” project received the award for the best CSR initiative for the
creation of the first ever Generali Impact Investment Fund to support initiatives that help the most
vulnerable in connection with The Human Safety Net.

GENERALI FRANCE / BU EPARGNE

LE PER GENERALI PATRIMOINE:
TROPHÉE D’OR DU MEILLEUR PER INDIVIDUEL
(DISTRIBUÉ PAR DES BANQUES ET ASSUREURS) (LE REVENU)

In 2021, for the first time, Le Revenu awarded the eight best individual retirement savings plans on
the French market with a Gold Trophy, among them “Le PER Generali Patrimoine” - (Plan d’ Epargne
Retraite - PER).

46 | Index

RANKED AWARDS

FRANCE

GENERALI FRANCE / BU EPARGNE

GENERALI PATRIMOINE:
1ER PRIX / CATÉGORIE PLATEFORME ASSURANCE VIE
- PALMARÈS DES FOURNISSEURS 2021 (GESTION DE FORTUNE)

Each year, the “Palmarès des Fournisseurs” rewards the best Independent Financial Advisors’ suppliers
in 24 categories, and in 2021, “Generali Patrimoine” won the first prize in the “Life Insurance Platform”
category.

GENERALI PATRIMOINE

HIMALIA

GENERALI EPARGNE SALARIALE

The magazine Investissement Conseils organizes Les Pyramides de la Gestion de Patrimoine annually,
an event to reward the best performing, most innovative and the most popular companies with
independent asset management advisors, based on an IFA survey.

In 2021:
• Generali Patrimoine: 2ème dans la Catégorie Assurance “meilleure plateforme assurance vie”.
• Himalia: 2ème dans la Catégorie “meilleur contrat d’assurance vie”.
• Generali Epargne Salariale: 2ème dans la catégorie “meilleure société en épargne salariale”.

47 | Index

SPECIAL MENTIONS, RECOGNITIONS AND CERTIFICATIONS

FRANCE

GENERALI FRANCE / BU EPARGNE

LABEL OF EXCELLENCE “HIMALIA”
LABEL OF EXCELLENCE “ESPACE INVEST 5”

The Label of Excellence rewards the best offers in the insurance market by type of products,
guarantees both life and (P&C), through a wide range of criteria.

48 | Index

RANKED AWARDS

FRANCE

GENERALI FRANCE / BU FINANCE

SOMMET DES LEADERS DE LA FINANCE

The Finance Department of Generali France won the 2021 Gold Trophy in the “Finance, Asset
Management, Insurance” category for its active contribution to the company’s strategic transformation
and innovation.

This award recognizes the initiatives, achievements and players in the transformation of the finance
function in three specialties: Best Sector-specific Finance Department, Best Corporate Investment Bank
and Best Specialist Adviser.

GENERALI FRANCE / BU INVESTISSEMENTS

EFMA AWARDS

The Efma - Accenture Innovation in Insurance Awards aims to recognize the most innovative projects,
initiatives and ideas in insurance, globally. Winners are awarded by their peers, with a rigorous,
independent process ensuring the credibility of the awards.
Generali France won a silver medal at the EFMA in the “Core Insurance Transformation” category for its
use of the Iznès blockchain in the processing of mutual fund transactions.

49 | Index

RANKED AWARDS

FRANCE

GENERALI FRANCE /
BU PROFESSIONNEL PETITE ENTREPRISE

MON REBOND PRO

Professional event to reward players in the insurance sector.

Mon Rebond Pro won the Bronze Trophy in the “Technological Innovation” category at the Trophées
de l’Assurance.

GENERALI FRANCE / BU RELATIONS HUMAINES

PALMARÈS DES ENTREPRISES PRÉFÉRÉES DES ÉTUDIANTS
ET DES JEUNES DIPLOMÉS

Generali France made it into the Top 3 of the “Insurance / Mutual” category of Companies preferred
by students and young graduates, according to the Annual Harrisint Study.

50 | Index


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