DENR Citizen's Charter (2020, 4th Edition)

EES TO BE PROCESSING PERSONS
RESPONSIBLE
PAID TIME

None 30 min. Chief
RPS
None
None 1 hour CENR Officer

20 min. Receiving/Releasing Clerk
CENRO Records Unit

03 of 236

CLIENT STEPS AGENCY ACTION FE

Ph
+
ad
C
Fe

P
Do

Add
Cert
Surv
Clai

TOTAL: Ph
+
ad
C
Fe

P

Ce
C
P

Page 20

EES TO BE PROCESSING PERSONS
PAID TIME RESPONSIBLE

hp 20.00/lot
Php 10.00/
dditional lot
Certification
ee of Status

Php 30.00 Without 1 day, 3 hours & 5 min.
ocumentary issues

Stamp

ditional if for
tificate of
vey
imant:

hp 20.00/lot
Php 10.00/
dditional lot
Certification
ee of Survey
Claimant

TOTAL With issues 4 days, 3 hours & 5 min.
Php 50.00 +

If with
ertificate of

Survey
Claimant:
Php 70.00 +

04 of 236

CITIZEN’S CHARTER NO. RO-L-02. ISSUANCE OF

This document is an authority given to private Geodetic

Office or Division: Regulation and Permitting

Classification: Highly Technical

Type of Transaction: G2B - Government to Bus

G2C - Government to Citi

Who may avail: Private Geodetic Enginee

CHECKLIST OF REQUIREMENTS*

1a. Duly accomplished Letter-Request Form from the land ow

requesting for survey authority and authorizing certain privat

to conduct the survey (1 original) or

1b. Duly accomplished Letter-Request Form from the GE on

behalf of his/her client (1 original)

2. Any proof of claim or acquisition of the property

 Latest, Updated Tax declaration for the last year (1

certified copy)

 Deed of Sale (1 photocopy with accompanying Origin

Copy)

 Extra Judicial Settlement (1 original)

 Waiver of Rights (1 original)
 Other documents
*Note: DENR may request for additional documents or comb
situation of the application/request
3. Survey Authority form duly signed by the applicant and pr
Geodetic Engineer (1 original, 1 duplicate copy)
4. Certification of Land Status 20
5. Scheme of subdivision from GE (1 photocopy)
6. Certification from the Regional Trial Court concerned that
there is no pending land registration case involving the pa
being applied for (1 original)

Page 20

F SURVEY AUTHORITY

c Engineers (GEs) for the survey of public lands.
g Section, DENR CENRO

siness
izen
ers and Land owners

WHERE TO SECURE
wner Land Owner/Geodetic Engineer
te GE

n Land Owner/Geodetic Engineer

Land Owner/LGU
Assessor's Office

nal Land Owner

Land Owner, Private Lawyer, Public Attorney’s
Office, or LGU
Land Owner
Land Owner
bination of documents mentioned above depending on the

rivate Concerned CENR Office

t Concerned CENR Office
arcel Geodetic Engineer
Regional Trial Court having Jurisdiction

05 of 236

7. Certification from barangay that there is no record of claim
and conflict (1 original, 1 duplicate)

8. Copy of Approved Survey Plan with Technical Description
with previously approved surveys) (1 blueprint copy)

9. Certification of status of land from LRA (if the municipality
under cadastral proceedings or if there is an old survey)
(Private Survey) (1 original, 1 duplicate copy)

10. Lot Status (whether titled or not) (1 original)

CLIENT STEPS AGENCY ACTION FE

1. Submit Letter 1. Check completeness of >P
supporting documents Fiel
Request to the based on the checklist,
and receive and enter into
CENR Office with the record book. Forward
to RPS
complete
1.1. Receive request.
supporting Prepare Order of
Payment and forward
requirements the same to client

1.1. None 2. Accept payment, issue
Official Receipt (OR) to
2. Receive Order of the applicant
Payment and pay
corresponding 3. Photocopy and attach OR
fees in the request, and record
OR number in the Survey
3. Receive OR Authority form. Forward to
Chief, RPS.

Page 20

ms Office of the Barangay Captain having Jurisdiction

n (if Geodetic Engineer, Land Owner, or Concerned
DENR Regional Office

y is Land Registration Authority (LRA) Central Office,
Quezon City

Land Registration Authority (LRA) Central Office,
Quezon City

EES TO BE PROCESSING PERSONS
RESPONSIBLE
PAID TIME

None 1 hour Records Officer
CENRO Records Unit

None 40 min. Technical Staff
10 min. Regulation and Permitting
Php 200.00
ld Inspection Section (RPS)
Deposit*
Bill collector
Cashier

None 15 min. Technical Staff
RPS

06 of 236

CLIENT STEPS AGENCY ACTION FE
3.1. None
3.2. None 3.1. Receive request, and
assign Land
3.3. None Management Inspector
3.6. None (LMI)/Deputized Public
3.7. None Land Inspector (DPLI)

3.2. Conduct field
investigation, prepare
and submit
Investigation report
with recommendation,
and forward the same
to Chief, RPS

3.5. Receive and review
request, report, and
affix signature in the
Survey Authority, and
forward to CENRO

3.6. Review documents/
reports, and approve
and sign Survey
Authority, and forward
to CENRO Records for
releasing

3.7. Assign control number
on Survey Authority
and enters into the
record book

Page 20

EES TO BE PROCESSING PERSONS
RESPONSIBLE
PAID TIME
Chief
None 15 min. RPS

None 3 days or more LMI/DPLI
depending on RPS
the location
and size of the Chief
RPS
area

None 30 min.

None 30 min. CENR Officer
None CENRO
07 of 236
30 min. Records Officer
CENRO Records Unit

CLIENT STEPS AGENCY ACTION FE
3.8. None
3.8. Release Survey

Authority to client/GE

4. Receive Survey
Authority, sign in
the duplicate copy,
and forward the
same to the
Records Officer for
filing.

>P
TOTAL: Fiel

Computation:

*Field Inspection Deposit = (11 x H) + (1 x K) + 110

where
H = area in hectares per survey plan; a fraction of a hectare
K = road network distance in kilometers of the survey site fro
inspector

Page 20

EES TO BE PROCESSING PERSONS
PAID TIME RESPONSIBLE

None 15 min. Records Officer
CENRO Records Unit

Php 200.00 3 days, 4 hours & 5 min.
ld Inspection or more depending on the location

Deposit and size of the area

e is considered one hectare
om the provincial district office or the official station of

08 of 236

CITIZEN’S CHARTER NO. RO-L-03. APPLICATION

Free Patent Application is a mode of acquiring ownersh

Office or Division: Regulation and Permitting

Classification: Highly Technical (Multi-St

Type of Transaction G2C - Government to Citi

Who may avail: All natural born Filipino an

CHECKLIST OF REQUIREMENTS

1. Duly accomplished Free Patent Application and prescribe

original)

2. Any document showing identity of land and claims of own

 Tax declaration (1 certified copy)

 Deed of Sale (1 photocopy, present original copy)

 Extra Judicial Settlement (1 photocopy)

 Waiver of Rights (1 photocopy)

3. Certification from the Municipal Circuit/Regional Trial Cou

(MCTC/RTC) concerned that there is no pending land reg

case involving the parcel being applied for (1 original, 1 p

4. Approved Survey Plan with Technical Description/Form V

covered with isolated survey) (1 certified copy)

5. Certification of status of land from LRA, if the municipality

cadastral proceedings or if there is an old survey (Private

Survey) (1 photocopy)

6. Certification that the land applied for is alienable and disp

original, 1 photocopy)

7. Documentary Stamp (4 pieces)

CLIENT STEPS AGENCY ACTION FE

CENRO 1. Check completeness of
1. Submit application. If found in

accomplished

Page 20

N FOR FREE PATENT (AGRICULTURAL)

hip of a certain parcel of alienable and disposable land.

g Section, DENR CENRO to PENRO
tage Processing)
izen
nd with dual citizenship Filipino

WHERE TO SECURE
ed forms (1 Concerned CENR Office

nership Land Owner/LGU
Assessor's Office
urt Land Owner, Notary Public, or LGU
gistration Land Owner, Notary Public, or LGU
photocopy) Land Owner, Notary Public, or LGU
V37 (if Land Owner, or Municipal Circuit/Regional
Trial Court (MCTC/RTC) having Jurisdiction

Concerned CENR Office

y is under Land Registration Authority (LRA) Central

e and Original Office, Quezon City

posable (1 Concerned CENR Office

BIR, Post Office or DENR

EES TO BE PROCESSING PERSONS
RESPONSIBLE
PAID TIME

None 3 hours LMO I
RPS

09 of 236

CLIENT STEPS AGENCY ACTION FE

Application Form order, register, allocate,
index and assign
to the CENR application number. Scan,
encode and upload
Office with records in LAMS.

complete 1.1. Prepare Order of
Payment and forward
supporting the same to client

requirements 2. Accept payment, issue
Official Receipt (OR) to
1.1. None the applicant

2. Receive Order of 3. Accept OR, indicate OR P
Payment and pay number, amount paid, and App
corresponding date in the application
fees form and forward the
application to Chief, RPS
3. Receive (OR) and
forward the same 3.1. Review application.
to Records Assign Land
Unit/Section Management Inspector
(LMI)/Deputized Public
3.1. None Land Inspector (DPLI)
for
3.2. None inspection/investigation

3.2. Prepare posting of
notices at the
barangay, municipal,
or provincial hall where
the property is
situated.

Page 21

EES TO BE PROCESSING PERSONS
PAID TIME RESPONSIBLE

Staff
CENRO Records Unit

None 30 min. Staff
CENRO Records Unit
Php 50.00 30 min.
plication Fee Bill collector
Cashier
None 1 hour
Staff
CENRO Records Unit

None 3 hours Chief
RPS

None 2 days LMI/DPLI
10 of 236 CENR Officer

CENRO

CLIENT STEPS AGENCY ACTION FE
3.3. None
3.4. None 3.3. Travel to the barangay,
municipality or
3.5. None province.

3.6. None 3.4. Posting of Notices in
the Barangay Hall.
3.7. None
Simultaneously
conduct investigation
on the land being
applied for.
3.5. Get the signed proof of
posting from the
Barangay fifteen (15)
days after posting, and
prepare, sign and
submit investigation
report, and forward to
LMO I
3.6. Screen the carpeta
and prepare
V37/certified lot data
computation, Order of
Award, and Judicial
Form, and forward to
Geodetic Engineer
(GE).
3.7. Verify and certify the
correctness of the
Technical Description
and forward to Chief,
RPS

Page 21

EES TO BE PROCESSING PERSONS
PAID TIME RESPONSIBLE

None 2 days LMI/DPLI
CENRO
None 30 days
posting of LMI/DPLI
CENRO
Notices
(including
investigation)

None 5 days DPLI/LMI
CENRO

None 10 days LMO I/Cartographer/
Encoder
None
11 of 236 whoever is available
RPS

CENRO

5 days GE
RPS

CLIENT STEPS AGENCY ACTION FE
3.8. None
3.8. Do final screening of
3.9. None carpeta and forward to
CENRO for
3.10. None recommendation.

3.9. Review and initial file
copy of Patent and
Sign Indorsement to
PENRO for approval.

3.10. Transmit carpeta to
PENRO

PENRO 3.11. Receive the carpeta
3.11. None and forward to Chief,
RPS. Update data in
3.12. None LAMS, if applicable.

3.13. None 3.12. Receive and review
the carpeta, and
forward to Chief,
Technical Services
Division (TSD).

3.13. Do the final review of
carpeta, initial file copy
of Free Patent, and
forward to PENRO for
approval of application
and issuance of
Patent.

Page 21

EES TO BE PROCESSING PERSONS
RESPONSIBLE
PAID TIME
Chief
None 5 days RPS

None 3 days CENR Officer
None CENRO
3 days or less
depending on Records Officer
the location of CENRO Records Unit

the PENR
Office

None 4 hours Records Officer
PENRO Records Section

None 1 day Chief
RPS

None 1 day & 4 Chief
hours TSD

12 of 236

CLIENT STEPS AGENCY ACTION FE
3.14. None P
3.14. Sign Order of Approval
3.15. None and Free Patent.
Forward to PENRO
3.16. None Records for
numbering.
3.17. None
3.15. Assign Patent Number/
Indexing, prepare
transmittal letter and
forward to PENRO for
signature.

3.16. Sign transmittal letter
and forward to PENRO
records for transmittal
to Registry of Deeds
(ROD).

3.17. Scan the order of
Approval, signed Free
Patent and transmittal
letter.

Upload to Land
Administration and
Management System
(LAMS).

Transmit documents to
ROD, and copy furnish
the client.

CENRO SUB-TOTAL

Page 21

EES TO BE PROCESSING PERSONS
RESPONSIBLE
PAID TIME
PENR Officer
None 2 days PENRO

None Records Officer/Staff
PENRO Records Section
2 days
PENR Officer
PENRO

None 5 days Liaison Officer
PENRO Records Section

Php 50.00 66 days (+ up to 32 additional processing
13 of 236 days due extreme case where corrections
or revisions on the details of the patentee

CLIENT STEPS AGENCY ACTION FE

PENRO SUB-TOTAL

P

TOTAL: +T
of P
hec

les

a

P

Note:
 Transfer fee shall be paid when the lot is transferred d
based on where the application is being processed dur

This service is under the following laws:
 Commonwealth Act No. 141 or the “Public Land Act” (1
 Republic Act No. 782 or the “An Act to Grant Free Pate
July Fourth, Nineteen Hundred and Forty-Five” (1952)
 Republic Act No. 11231 or the “Agricultural Free Paten
*processing time is aligned with the realities in t
Residential Free patent

Page 21

EES TO BE PROCESSING PERSONS
PAID
TIME RESPONSIBLE
None
Php 50.00 needs to be done or when the signatories

are suddenly replaced which will result into

further review)

12 days

Transfer fee 110 days maximum
Php 10.00 per
ctare but not
ss than Php

100.00, if
applicable

TOTAL
Php 50.00 –

150.00

during the processing of the application. The fee shall be paid
ring the transfer i.e. CENR or PENR Office.

1936)
ents to Occupants of Public Agricultural Land since or prior to

nt Reform Act” (2018)
the field as considered in the 125 processing days for

14 of 236

CITIZEN’S CHARTER NO. RO-L-04. APPLICATION

Free Patent Application is a mode of acquiring ownersh

Office or Division: Regulation and Permitting

Classification: Highly Technical (Multi-St

Type of Transaction G2C - Government to Citi

Who may avail: All natural born and natu

CHECKLIST OF REQUIREMENTS

1. Duly accomplished Free Patent Application and prescribe

original)

2. Any document showing identity of land and claims of own

 Tax declaration (1 certified copy)

 Deed of Sale (1 photocopy, present original copy)

 Extra Judicial Settlement (1 photocopy)

 Waiver of Rights (1 photocopy)

3. Certification from the Municipal Circuit/Regional Trial Cou

(MCTC/RTC) concerned that there is no pending land reg

case involving the parcel being applied for (1 original, 1 p

4. Approved Survey Plan with Technical Description/Form V

covered with isolated survey) (1 certified copy)

5. Certification of status of land from LRA, if the municipality

cadastral proceedings or if there is an old survey (Private

Survey) (1 photocopy)

6. Certification that the land applied for is alienable and disp

original, 1 photocopy)

7. Documentary Stamp (4 pieces)

8. Certification from LGU that the area applied for is zoned a
Residential (1 original), or approved CLUP, if applicable (

9. Latest photograph of land and house (preferably geo-tagg

Page 21

N FOR FREE PATENT (RESIDENTIAL)

hip of a certain parcel of alienable and disposable land.

g Section, DENR CENRO to PENRO
tage Processing)
izen
uralized Filipino

WHERE TO SECURE
ed forms (1 Concerned CENR Office

nership Land Owner/LGU
Assessor's Office
urt Land Owner, Notary Public, or LGU
gistration Land Owner, Notary Public, or LGU
photocopy) Land Owner, Notary Public, or LGU
V37 (if Land Owner, or Municipal Circuit/Regional
Trial Court (MCTC/RTC) having Jurisdiction

Concerned CENR Office

y is under Land Registration Authority (LRA) Central

e and Original Office, Quezon City

posable (1 Concerned CENR Office

BIR, Post Office, DENR

as LGU

(1 photocopy)

ged) Land owner

15 of 236

CLIENT STEPS AGENCY ACTION FE

CENRO

1. Submit 1. Check completeness of
application. If found in
accomplished order, register, allocate,
index and assign
Application Form application number. Scan,
encode and upload
to the CENR records in LAMS.

Office with 1.1. Prepare Order of
Payment and forward
complete the same to client

supporting 2. Accept payment, issue
Official Receipt (OR) to
requirements the applicant

1.1. None 3. Accept OR, indicate OR
number, amount paid, and
2. Receive Order of date in the application P
Payment and pay form and forward the App
corresponding application to Chief, RPS
fees
3.1. Review application.
3. Receive (OR) and Assign Land
forward the same Management Inspector
to Records (LMI)/Deputized Public
Unit/Section Land Inspector (DPLI)
for
3.1. None inspection/investigation

3.2. None 3.2. Prepare posting of
notices at the
barangay, municipal,

Page 21

EES TO BE PROCESSING PERSONS
RESPONSIBLE
PAID TIME

None 3 hours LMO I
RPS
None 30 min.
Staff
Php 50.00 30 min. CENRO Records Unit
plication Fee
Staff
CENRO Records Unit

Bill collector
Cashier

None 1 hour Staff
CENRO Records Unit

None 3 hours Chief
1 day RPS
None
16 of 236 LMI/DPLI
CENR Officer

CENRO

CLIENT STEPS AGENCY ACTION FE

3.3. None or provincial hall where
3.4. None the property is
situated.
3.3. Travel to the barangay,
municipality or
province.
3.4. Posting of Notices in
the Barangay Hall.

3.5. None 3.5. Get the signed proof of
3.6. None posting from the
3.7. None Barangay fifteen (15)
days after posting.
3.8. None
3.6. Conduct investigation
on the land being
applied for. Prepare,
sign and submit
investigation report,
and forward to LMO I.

3.7. Screen the carpeta
and prepare
V37/certified lot data
computation, Order of
Award, and Judicial
Form, and forward to
Geodetic Engineer
(GE).

3.8. Verify and certify the
correctness of the
Technical Description

Page 21

EES TO BE PROCESSING PERSONS
RESPONSIBLE
PAID TIME

None 2 days LMI/DPLI
None 20 days CENRO
None 3 days
LMI/DPLI
None 30 days CENRO

DPLI/LMI
CENRO

LMI/DPLI
CENRO

None 10 days LMO I/Cartographer/
5 days Encoder
None
17 of 236 whoever is available
RPS

GE
RPS

CLIENT STEPS AGENCY ACTION FE
3.9. None
3.10. None and forward to Chief,
3.11. None RPS
3.9. Do final screening of
carpeta and forward to
CENRO for
recommendation.
3.10. Review and initial file
copy of Patent and
Sign Indorsement to
PENRO for approval.
3.11. Transmit carpeta to
PENRO

PENRO 3.12. Receive the carpeta
3.12. None and forward to Chief,
RPS. Update data in
3.13. None LAMS, if applicable.

3.14. None 3.13. Receive and review
the carpeta, and
forward to Chief,
Technical Services
Division (TSD).

3.14. Do the final review of
carpeta, initial file copy
of Free Patent, and
forward to PENRO for
approval of application

Page 21

EES TO BE PROCESSING PERSONS
RESPONSIBLE
PAID TIME

None 5 days Chief
None RPS
None
3 days CENR Officer
None CENRO
None 3 days or less
depending on Records Officer
the location of CENRO Records Unit

the PENR
Office

2 hours Records Officer
PENRO Records Section

2 hours Chief
RPS

None 2 days Chief
TSD

18 of 236

CLIENT STEPS AGENCY ACTION FE
3.15. None
3.16. None and issuance of
3.17. None Patent.
3.18. None 3.15. Review and sign Order
of Approval and Free
Patent. Forward to
PENRO Records for
numbering.
3.16. Assign Patent Number/
Indexing, prepare
transmittal letter and
forward to PENRO for
signature.
3.17. Sign transmittal letter
and forward to PENRO
records for transmittal
to Registry of Deeds
(ROD).
3.18. Scan the order of
Approval, signed Free
Patent and transmittal
letter.

Upload to Land
Administration and
Management System
(LAMS).

Transmit documents to
ROD, and copy furnish
the client.

Page 21

EES TO BE PROCESSING PERSONS
RESPONSIBLE
PAID TIME

None 2 days PENR Officer
None PENRO

2 hours Records Officer/Staff
PENRO Records Section

PENR Officer
PENRO

None 5 days Liaison Officer
PENRO Records Section

19 of 236

CLIENT STEPS AGENCY ACTION FE

CENRO SUB-TOTAL P

PENRO SUB-TOTAL
P

App

TOTAL: +T
of
fo
exc

a

P

This service is under the following laws:
 Republic Act No. 10023 or “An Act Authorizing the Issu

Notes:
 Transfer fee shall be paid when the lot is transferred d
based on where the application is being processed dur
 One (1) application per applicant for Residential Free P
 The maximum area for the application of Residential F
o 200 sq. m. for highly urbanized cities

Page 22

EES TO BE PROCESSING PERSONS
PAID
TIME RESPONSIBLE
Php 50.00
83 days (+ up to 32 additional processing
None
Php 50.00 days due extreme case were corrections or
plication Fee
revisions on the details of the patentee

needs to be done or when the signatories

are suddenly replaced which will result into

further review)

10 working days

Transfer fee 125 days maximum
Php 100.00
or lands not
ceeding 1,000
sq. m., if
applicable

TOTAL
Php 50.00 –

150.00

uance of Free Patents to Residential Lands” (2009)

during the processing of the application. The fee shall be paid
ring the transfer i.e. CENR or PENR Office.
Patent.
Free Patent is:

20 of 236

o 500 sq. m. for other cities
o 750 sq. m. for first to second class municipalities
o 1,000 sq. m. for third and below/all others.
 Per RA No. 10023, the CENR Office is allowed a ma
RFPA, while the PENR Officer is allowed a maximum

Page 22

s
aximum of 120 calendar days to process the application of
m of five (5) working days to do the same.

21 of 236

VI. FEEDBACK

How to send a feedback? FEEDBACK AND COMP
How feedback is processed?
1. Get a copy of the C
2. Answer the CSR Fo
3. Check the Feedbac
4. Drop it in the design

Every Friday, the Publi
and record all feedback

Feedback requiring an
they are required to an

The answer of the conc

For inquiries and follow
and email address:

scis.smcrd2019@gmai

8926 5595
Louise Andrea Gonzale

8927 6336
Julie Gorospe Ibuan
Stakeholder Managem

Page 22

K AND COMPLAINTS
PLAINTS MECHANISM

Client Satisfaction Survey (CSR) Form.
orm.
ck and/or Commendation portion of the CSR Form.
nated drop box in front of the Public Assistance Unit Office.
ic Assistance Officer shall open the drop box, and compile
k submitted.
nswers shall be forwarded to the relevant offices and where
nswer within three (3) days upon receipt of the feedback.
cern office shall be then relayed to the client.
w-ups, clients may contact the following telephone number

il.com

es (Public Assistance Unit)

ment and Conflict Resolution Division

22 of 236

How to file complaints? 1. Get a copy of the C
2. Answer the CSR Fo
How complaints are processed? 3. Check the Compla
4. Drop the CSR Form
Contact Information of Anti-Red
Tape Authority (ARTA) Assistance Unit Off
5. Complaints can als

information:

 Name of person
 Incident
 Evidence

The Public Assistance
weekly basis and evalu
according to gravity:

 Minor
 Moderate
 Very Grave

Upon evaluation, and a
complaint to the releva
shall be submitted to S
HRDS; and very grave

Ground Floor HPGV B
395 Senator Gil J. Puy
Hotline: 1-ARTA (1-278
Contact No.: (02) 478-5
Email: complaints@art
Web: http://arta.gov.ph

Page 22

Client Satisfaction Survey (CSR) Form.
orm.
aint portion of the CSR Form.
m at the designated drop box in front of the Public
fice.
so be filed via telephone. Make sure to provide the following

n being complained

Officer (PAO) shall open the complaints drop box on a
uate each complaint. The complaints shall be classified

approval of the SMCRD Chief, the PAO shall forward the
ant office for their appropriate action. The minor complaint
SMCRD; moderate to Office of the Assistant Secretary for
e complaint to the Office of the Secretary.
Building (Formerly Accelerando),
yat Avenue, 1200 Makati City
82)
5091, 478-5099
ta.gov.ph
h/pages/complaintform.php

23 of 236

Contact Information of Presidential Bahay Ugnayan, J.P. L
Complaint Center (PCC) Hotline:8888
Contact No. (02)736 86
Email: pcc@malacana
Web: https://op-proper

Contact Information of Contact Text: 0908 881 6565
Center ng Bayan (CCB) Contact No.: 1-6565 (P
PLDT landlines)
Email: email@contactc
Web: http://contactcen

Contact Center of the Office of the Ombudsman Building,
Ombudsman (OMB) Contact No.: (02) 9262
Text Hotline: 0926 699
Lifestyle Check: (02) 9
Trunkline: (02) 479-730
Email: pab@ombudsm

Page 22

Laurel Street Malacañang, Manila
621, 736 8645, 736 8603, 736 8629, 736 8621
ang.gov.ph
r.gov.ph/presidential-action-center/

Php 5.00 + VAT per call anywhere in the Philippines via
centerngbayan.gov.ph
nterngbayan.gov.ph/contact-us
Agham Road, North Triangle, Diliman, Quezon City
2-OMB (662)
94 703
927-4102, 927-2404
00
man.gov.ph

24 of 236

OFFICE VII. LIST
DENR Central Office
OFFICE ADDRES
Visayas Avenue, Diliman, Qu

DENR National Capital National Ecology Center, Ea
Region (NCR) Quezon City

DENR Cordillera Pacdal, Baguio City
Administrative Region
(CAR) Casamata Hills, Bangued, A
PENRO Abra San Isidro, Luna, Apayao
PENRO Apayao Wangal, La Trinidad, Bengue
PENRO Benguet Bannit, Payawan, Lamut, Ifu
PENRO Ifugao Bulanao, Tabuk, Kalinga
PENRO Kalinga Bontoc, Mountain Province
PENRO Mountain Province Casamata Hill, Bangued, Ab
CENRO Bangued Lagangilang, Abra
CENRO Lagangilang Poblacion Calanasan, Apaya
CENRO Calanasan Brgy. Buluan, Conner, Apaya
CENRO Conner DENR Compound, Pacdal B
CENRO Baguio City Abatan, Buguias, Benguet
CENRO Buguias Purok 03, Potia, Alfonso List
CENRO Alfonso Lista Bannit, Payawan, Lamut, Ifu
CENRO Lamut Pinukpuk Junction, Kalinga
CENRO Pinukpuk Magsaysay, Tabuk, Kalinga
CENRO Tabuk Paracelis, Mountain Province
CENRO Paracelis Sabangan, Mountain Provinc
CENRO Sabangan

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OF OFFICES

SS CONTACT DETAILS
uezon City Tel. No. 926 3011,920 4301; Trunkline No.
929 6626 local 2258; IP Phone Trunkline No.
ast Avenue, 249 3367, 248 3367 local 1104, 1105

(02) 434 0119; 373 3433; 426 3846; IP
Phone Trunkline 755 3330 local 3200, 3201,
3215
(074) 442 4531; 442 6107; 09193350973;
09279847345

Abra 0949 158 1283
0977 814 0028
et (074) 422 7445
ugao 0995 463 1444
0999 417 1242
bra 0918 631 5921
0905 582 3686
ao 0917 983 5465
ao [email protected]
Baguio City 0915 334 5293
0918 925 5379
ta Ifugao 0919 205 6468
ugao 0999 576 4645
0929 618 8877
e 0918 483 1302
ce 0949 165 1831
0919 310 6959
0998 992 1734

25 of 236

DENR Region I Government Center, Brgy. S
of San Fernando, La Union
PENRO Ilocos Norte PFDPIN Bldg., Laoag City, Il
PENRO Ilocos Sur
Gobernor Reyes Street Viga
PENRO La Union Ilocos Sur
Government Center, Sevilla
PENRO Pangasinan Fernando, La Union
DENR Compound, AB Ferna
CENRO Bangui Dagupan City, Pangasinan
CENRO Laoag City Brgy. Manayon, Bangui, Iloc
CENRO Tagudin
CENRO Bantay (Vigan City) Brgy. Barrit, Laoag City, Iloc
CENRO Alaminos
CENRO Dagupan City CENRO Tagudin, Ilocos Sur

CENRO Urdaneta Gomez St., Vigan, Ilocos Su

DENR Region II Pob. Alaminos City, Pangasi

PENRO Batanes Bonuan, Tondaligan, Dagup
PENRO Cagayan Pangasinan
Brgy. Anonas West, Urdanet
PENRO Isabela Pangasinan
PENRO Nueva Vizcaya 14 Dalan Na Pagayaya Corn
Angicacua, Regional Govern
PENRO Quirino Center, Carig Sur Tuguegara
CENRO Alcala San Antonio, Basco, Batane

CENRO Aparri Nursery Compound, San Ga
CENRO Sanchez Mira Tuguegarao City
National Highway, Ilagan, Isa

Capitol Compound, Bayomb
Vizcaya
Andres Bonifacio, Diffun, Qu

KM 512 Maharlika Highway
Alcala, Cagayan
Punta, Aparri Cagayan

Centro 02, Sanchez Mira, Ca

Page 22

Sevilla, City (072) 242 0704; 242 5342; 607 8344

locos Norte (077) 772 0254

an City, (077) 674 0549

City of San (072) 242 3780

andez West, (075) 523 7447

cos Norte (077) 600 3661
cos Norte (077) 772 0970
r 0915 287 7084
ur (077) 674 0549
inan (075) 632 3174; 552 7020
pan City, (075) 529 2823; 529 2824

ta City, (075) 696 1065

ner (078) 304 8049; 304 7563; 304 8036; 304
nment 1648
ao City
es 0917 504 7757; [email protected]
(078) 846 7209
abriel,

abela (078) 622 3936

bong Nueva (078) 321 2084

uirino (078) 694 7084

Baybayog, (078) 822 8562

agayan 0906 577 1213; [email protected]
(078) 822 9354

26 of 236

CENRO Solana Lannig, Solana, Cagayan
CENRO Cabagan Cansan, Cabagan Isabela
CENRO Cauayan Silawit, Cauayan, Isabela
CENRO Naguillan San Manuel, Naguillan, Isab
CENRO Palanan Centro West, Palanan, Isabe
CENRO San Isidro Ramos East, San Isidro Isab
CENRO Aritao Brgy. Banganan, Aritao Nue
CENRO Dupax Dupax del Norte, Nueva Vizc
CENRO Diffun Andres Bonifacio, Diffun, Qu
CENRO Nagtipunan Brgy. Dipantan, Nagtipunan,

DENR Region III DENR Region III, Diosdado
Macapagal Government Cen
PENRO Aurora Maimpis, City of San Fernan
PENRO Bataan Pampanga
PENRO Bulacan Brgy. Pingit, Baler, Aurora
Government Center Alauli, P
PENRO Nueva Ecija Citta di Oro Subd. Sta Rita, G
Bulacan
PENRO Pampanga Brgy. Singalat, Palayan City,
Ecija
PENRO Tarlac San Antonio, Guagua Pamp
of San Fernando, Pampanga
PENRO Zambales Mac Arthur Highway Brgy. P
Tarlac City
CENRO Casiguran Bo. Balili, Brgy. Palanginan,
CENRO Dingalan Zambales
CENRO Bagac Brgy. Caragsacan, Casigura
CENRO Dinalupihan Brgy. Tanauan, Dingalan, Au
Binukawan Bagac Bataan
Roosevelt, Dinalupihan Bata

Page 22

bela 0917 4528 453; [email protected]
ela (078) 636 3089
bela (078) 652 2203
eva Vizcay 0915 0020 429; [email protected]
caya 0997 8936 900; [email protected]
uirino (078) 682.7579
, Quirino (078) 299 1145
(078) 808 1094
P. (078) 694 7084
nter, 0997 3384 274; 0927 5269 198;
ndo, [email protected]
(045) 455 3648; 455 3648; 455 3649

Pilar Bataan 0998 998 1840
Guiguinto,
(047) 633 5406; 0995 662 9662
, Nueva (044) 794 7090; 662 6900; 0939 939 3057;
0919 321 8387
(044) 940 1973; 940 1974; 0999 821 5550

panga, City (045) 496 6964; (045) 436-5779; 0917 558
a 3490
Paraiso, (045) 982 8486; 985 3486; 0939 939 9057

Iba (047) 811 1339; 821 1294; 0995 453 6747

an Aurora [email protected]
urora 0928 185 0805
0918 343 5297
aan (047) 633 1405; 237-6639; 0932 363 4815

27 of 236

CENRO Baliuag (San Rafael) Pagala, Baliwag, Bulacan
CENRO Guiguinto (Tabang)
CENRO Cabanatuan City Sta Cruz, Guiguinto, Bulacan

CENRO Muñoz City Hall Compound, Kapt. P
Cabanatuan City Nueva Ecij
CENRO Camiling Poblacion West Science City
Nueva Ecija
CENRO Capas (Tarlac City) TAU Compound Malacampa
Tarlac
Cut-Cut 1st Capas, Tarlac

CENRO Masinloc Brgy. Sta. Rita, Masinloc, Za
CENRO Olongapo City Upper Kalaklan, Olongapo C
DENR Region IV-A Mayapa Main Road Brgy. Ma
(CALABARZON) Calamba City, Laguna
PENRO Batangas
4915 Solomon Road, Sitio H
PENRO Cavite Brgy. Kumintang Ibaba, Bata
Brgy. Gregorio, Trece Martir
PENRO Laguna Cavite
PENRO Quezon Brgy. Lalakay, Los Baños, L
PENRO Rizal Brgy. Iyam, Lucena City, Qu
RPJ Compound, Brgy. Dolor
CENRO Lipa City (Batangas Rizal
City) The OLAN's Place, Brgy. Ma
CENRO Calaca City
CENRO Sta. Cruz Vizconde St., Pob. 4 Calaca
CENRO Calauag Sitio Maunawain, Brgy. Duha
CENRO Catanauan Brgy. Sabang 2, Calauag Qu
CENRO Pagbilao Brgy. Poblacion 9, Catanaua
CENRO Real Brgy. Talipan, Pagbilao Que
Brgy. Poblacion I, Real Quez

Page 22