D3.3 Training events

Green Digital Charter
training events

D3.3: GDC training events

January 2018
Deliverable D3.3

Authors:
Rebecca Portail, EUROCITIES
Nikolaos Kontinakis, EUROCITIES

This publication has been produced within the GuiDanCe – Support the coordination of cities’ activities via the
Green Digital Charter project. The GuiDanCe project is financed by the Horizon2020 Framework Programme for
Research and Innovation (grant agreement no 653640). For more information on the GuiDanCe project and the
Green Digital Charter: www.greendigitalcharter.eu.
The sole responsibility for the content of this publication lies with the authors. It does not necessarily reflect
the opinion of the European Union. The European Commission is not responsible for any use that may be made
of the information contained therein.

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CONTENTS

1 Introduction .........................................................................................5
1.1 Deepening the Green Digital Charter .......................................................5
1.2 GDC technical training ........................................................................5

2 On-site training events.............................................................................7
2.1 Innovating cities with nature - H2020 Smart Cities & Communities 2016 call and
nature based solutions; 14 October 2015, Brussels...............................................7
2.2 ICT applications in cities: delivering the Energy Union objectives; EUSEW Energy
Days, 16 June 2016, Brussels ........................................................................8
2.3 Roadshows’ workshops ........................................................................9
2.3.1 Cities in Transition, 25 January 2017, Brussels .......................................9
2.3.2 Imagine the Urban Future, 23 January 2018, Brussels............................. 10
2.4 The GDPR demystified: technical training for cities’ experts on assessing privacy in
smart cities, 22 January 2018, Brussels.......................................................... 11
2.4.1 The technical training.................................................................. 11
2.4.2 Capacity-building and peer-learning ................................................. 13

3 Work shadowing events .......................................................................... 14
3.1 Edinburgh hosts GuiDanCe first work shadowing visit, 30-31 May 2018.............. 15
3.1.1 Preparation of the visit ................................................................ 15
3.1.2 During the visit .......................................................................... 16
3.2 Reykjavik hosts second GuiDanCe work-shadowing visit ............................... 17
3.2.1 Preparation of the visit ................................................................ 17
3.2.2 During the visit .......................................................................... 18

4 Online training events (webinars) .............................................................. 20
4.1 Local digital strategies, 24 February 2016 ............................................... 20
4.2 Standards and interoperability in smart cities, 30 March 2016 ....................... 21
4.3 Urban platforms, 3 May 2016............................................................... 21
4.4 Smart city standards, 19 September 2016................................................ 22
4.5 Smart lighting, 10 October 2016........................................................... 22
4.6 Green ICT, 7 November 2017............................................................... 23
4.7 Citizen participation and co-creation in smart cities, 14 March 2017................ 24

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4.8 Data management and citizens’ privacy in open governance, 26 April 2017........ 24
4.9 ‘Gamification, a driver for sustainable behaviour change in cities?’, 7 June 2017 25
4.10 Energy efficiency in datacentres, 5 December 2017 ................................. 25
4.11 Overview of all recordings of the GuiDanCe webinars ............................... 26
5 ANNEXES............................................................................................ 28
5.1 Agenda of the 1st on-site training event .................................................. 28
5.2 Agenda of the 2nd on-site training event ................................................. 29
5.3 Programme of the ‘Cities in transition’ conference .................................... 30
5.4 Programme of the ‘Imagine the urban future’ conference ............................ 32
5.5 Agenda of the GDPR technical training ................................................... 34
5.6 Privacy Impact Assessment (PIA) canvas used for the GDPR technical training..... 35
5.7 Certificate of attendance that was used for the GDPR technical training .......... 36
5.8 Work shadowing visit in Edinburgh ........................................................ 37
5.9 Work shadowing visit in Reykjavik......................................................... 53

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1 INTRODUCTION

1.1 Deepening the Green Digital Charter

The third work package of GuiDanCe project offers guidance and support to cities so that
they can implement their GDC-commitments and create a tangible impact for their digital
strategies and activities.
The objectives of the work package are:

a. Monitor and promote the progress of GDC signatory cities towards their
commitments;

b. Create a framework of collaboration and joint vision around cities’ participation in
GDC;

c. Facilitate technical networking, training and exchange of best practice for cities and
their technical implementation partners;

d. Encourage and coach cities in defining and including ICT-related aspect into their
energy and climate strategies;

e. Help cities identify and take advantage of funding opportunities for ICT-related
projects;

f. Develop a strategy for continued training and support activities on GDC beyond
project duration.

At the core of this process lies the biennial “GDC implementation monitoring report” which
aspires to present in an aggregate, positive and cooperative manner how signatory cities
have approached and worked towards a green digital future and their best examples of this
activity. The compilation of the first monitoring report1 was an interactive process that
provided input to the other part of the work package, namely the various GuiDanCe training
events. The content of these events reflects the needs of the signatory cities as those were
expressed during the monitoring report process. In addition, the content of the training
events was defined through the EUROCITIES Knowledge Society Forum and its working
groups, as well as through the interaction with signatory cities during the project.
A second monitoring report, based on a survey with the signatory cities; interviews with city
practitioners and input gathered during the GuiDanCe project training events will be
published by the end of the project.

1.2 GDC technical training

GuiDanCe training events consisted of both on-site and online training with the participation
of experts from signatory cities. This task was a mirror-task of task 3.1 (the monitoring
report) as it reflected its outputs and eventually tried to tackle problems and challenges
faced by the signatory cities and identified during the GDC implementation monitoring
process: drafting digital strategies, developing urban platforms and defining key
performance indicators, standards and metrics.

1 http://www.greendigitalcharter.eu/wp-content/uploads/2016/03/FINAL-GDC-Monitoring-Report.pdf

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At the time of the proposal (2014) three types of training events were foreseen:
· On-site training;
· Pairs of work shadowing visits (two cities exchange visits);
· Online training (webinars).

Four (4) on-site training events, five (5) pairs of work shadowing visits and six (6) online
training events would be organised during the GuiDanCe project.
At the time of the 1st review (2016) a change in the training events was proposed. Signatory
cities had indicated that it would be difficult to commit for pairs of work shadowing visits
(two visits) and the task was changed accordingly. Cities were invited to participate in single
work shadowing visits and the budget and based on the available budget, ten (10) work
shadowing visits were foreseen.
Eventually, at the time GuiDanCe project was completed (2018), on-site training events
prove to becoming increasingly difficult for city practitioners to attend. On the other hand,
online training events are more attractive since they last typically one hour and interested
experts can connect and participate while sitting and working in their office.
Eventually, GuiDanCe project manage to organise four (4) on-site training events, two (2)
work shadowing visits and ten (10) online training events (webinars). It also produced two
guiding documents that contributed in the better organisation of the training events:

· Work shadowing visits: a practical guide;
· A checklist on the use of webinars.

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2 ON-SITE TRAINING EVENTS

Based on input gathered from the Green Digital Charter signatories and building in particular
on feedback during the compilation of the GDC implementation monitoring report, four (4)
technical training events were organised.
2.1 Innovating cities with nature - H2020 Smart Cities & Communities

2016 call and nature based solutions; 14 October 2015, Brussels
52 participants gathered for the joint event organised by EUROCITIES projects team and the
Green Digital Charter. The first technical training of the Green Digital Charter supported
cities wishing to submit a proposal for the Horizon 2020 Smart Cities & Communities 2016
call on nature-based solutions.
The agenda of the event had three main modules:

· Presentation of the Horizon 2020 Smart Cities & Communities call for proposals of
2016 & lessons learnt from previous calls;

· Nature based solutions and smart cities;
· Green Digital Charter technical training.

Figure 1: 1st GDC technical training

The GDC technical training consisted of four workshops about priorities and challenges for
smart cities:

· European smart city standards;
· Open data for smart cities;
· Urban platforms;
· Performance measurement of smart city projects.

The full agenda can be found in the Annexes of this document and all presentations can be

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found on the GDC website:

http://www.greendigitalcharter.eu/funding-for-smart-cities-and-use-of-nature-based-
solutions.

2.2 ICT applications in cities: delivering the Energy Union
objectives; EUSEW Energy Days, 16 June 2016, Brussels

The second technical training was held at the occasion of the 2016 EU Sustainable Energy
Week (EUSEW) and in the form of an ‘Energy Day’ event in Brussels. 19 participants gathered
for a half-day workshop focusing on the role of ICT solutions in delivering the Energy Union
objectives. In total, four sessions involving 15 speakers offered a vast overview of how digital
technologies support cities in reducing their carbon footprint, directly contributing to the
fight against climate change.

The four sessions were:

· Session 1: ‘Using ICT to deliver energy efficiency and energy security’;
· Session 2: ‘Greening a city’s ICT equipment’;
· Session 3: ‘Working with citizens’;
· Session 4: ‘Knowledge sharing for better solutions’.

Each session included examples from cities’ strategies and relevant projects, promoting
signatories’ achievements while favouring peer-learning. Methodologies to harness the
carbon-reducing potential of ICT and to measure the footprint of ICT equipment were
presented to attendees.

More detailed information and all speakers’ presentations have been made publicly available
on GDC website: http://www.greendigitalcharter.eu/how-ict-can-deliver-energy-efficiency

Figure 2: 2nd GDC technical training

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2.3 Roadshows’ workshops

GuiDanCe project organised two big events in Brussels, back-to-back to the Knowledge
Society Forum meetings. Part of these vents was dedicated to very focused and technical
workshops that would help city practitioners from Green Digital Charter signatories and
Knowledge Society Forum members meet with experts, access knowledge and discuss
solutions and challenges. Experts that moderated or presented during the workshops
included:

· City experts;
· European Commission officers;
· Experts from important European and international organisations (e.g.

CEN/CENELEC, ETSI, European Energy Award, OASC, Free University of Brussels,
etc.);
· Experts from EU-funded projects.

2.3.1 Cities in Transition, 25 January 2017, Brussels
In total, eight thematic workshops were held as part of GuiDanCe conference ‘Cities in
Transition’ that was organised jointly with EUROCITIES’ Knowledge Society Forum. In the
morning, participants attended one of the four following parallel workshops:

· Data: How will the landscape change after the General Data Protection Regulation?
· eGovernment: How to better involve local authorities in the implementation of the

eGovernment action plan;
· IoT and the future city: How will IoT and IoE change cities and societies?
· Standards: What are the priorities of cities in the development of standards?

In the afternoon, four other parallel workshops were dedicated to:
· Urban platforms: How can cities benefit from co-creating requirements for their
future urban platforms?
· Performance measurement of smart city projects: which are the identified needs
and what are the latest developments?
· Connectivity: How will the new and ambitious connectivity package affect cities’
business models for deploying broadband?
· Procurement for innovation: Is this the way to deploy open and ever-evolving
technological solutions?

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Figure 3: Bas Zuiderent (Eindhoven), moderator of the workshop on procurement for innovation

2.3.2 Imagine the Urban Future, 23 January 2018, Brussels
In total, six thematic workshops were held as part of GuiDanCe conference ‘Imagine the
Urban Future’ organised jointly with EUROCITIES’ Knowledge Society Forum. In the morning,
participants attended one of the three parallel workshops:

· Standard management frameworks: ISO 37101, 37120, EEA, CITYkeys, CoM, … How
will management frameworks and tools help cities to deliver better services and
results?

· Business models and procurement: How guarantee public interest while generating
economic and social value? Which are the business models that serve society?

· Knowledge management, beyond data: Is talking about open data enough? How will
cities deal with linked data, information, context information, creation of
knowledge?

In the afternoon, three more parallel workshops were dedicated to:
· Cities as planners or Cities as platforms: Should cities follow strategies and action
plans (top-down) or become platforms and facilitators (bottom-up)? Which approach
to select to create the cities of the future?
· Technological innovation; How do cities manage and adapt to current and future
technological challenges?
· Connectivity: 5G implementation and future services: How will the next generation
of connectivity make possible in and for cities?

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Figure 4: Rabih Bashroush moderator of the workshop on procurement (left) and a mind map used for the
workshop on knowledge management, beyond data (right)

2.4 The GDPR demystified: technical training for cities’ experts on
assessing privacy in smart cities, 22 January 2018, Brussels

As from May 2018, the new EU General Data Protection Regulation (GDPR) will take effect
and impact all EU cities, asked to appoint a data protection officer (DPO) and to implement
a series of new rules and practices. Sharing good practices related to the implementation of
the GDPR has been identified as a priority in the frame of the Data Working Group of the
Knowledge Society Forum.

2.4.1 The technical training
This training was designed to help cities’ data experts to understand the concepts and
processes necessary for the data management chain within a city administration to deal with
citizens’ privacy while delivering smart services. The workshop was delivered by Antonio
Kung (chair of the EIP-SCC initiative ‘citizen approach to data: privacy-by-design) and Antony
Page (GDPR lead for the H2020 Smart Cities & Communities project Sharing Cities). GuiDanCe
covered the experts’ fees to offer a highly qualitative, free-of-charge, workshop to city
officers.

20 participants from 14 cities learned how to conduct a privacy impact assessment (P.I.A)
based on four specific and concrete use-cases presented by four volunteering cities:

· A specific application (smart energy sensors in social housing) by the Royal Borough
of Greenwich, London;

· A specific application (using non-motorised traffic metrics for optimizing traffic flow,
by the city of Eindhoven;

· The general case of open data, by the city of Espoo;
· The general case of building a roadmap for GDPR compliance, by the city of

Barcelona.

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Figure 5: Lluis Sans presents Barcelona’s roadmap for GDPR compliance

In the morning, the two experts briefly explained the GDPR and its impact on local
authorities before presenting the privacy impact assessment canvas to be used in the
workshop. Then, all four volunteering cities presented their respective use-cases using a
common template. Preparation prior the training day was key to the success of the training.
All four cities had to fulfil the same presentation template to ensure that all four workshops
would follow a similar path.

Figure 6: Debriefing by Tim Vergeer (Eindhoven)

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After lunch, during the break-out session, participants were divided around four roundtables,
each one dedicated to one of the concrete use-cases presented in the morning, after what
each rapporteur made a debrief in plenary.
2.4.2 Capacity-building and peer-learning
The challenge-based approach of the training allowed city officers experts in the digital and
smart city field to brainstorm together using a concrete example channelling the exchanges.
GuiDanCe issued a certificate for each attendee (see Annex).
A report gathering the training’s outcomes was later presented in the course of a webinar
organised on 5 February where participants were invited to bring comments and questions.
Due to the potential confidentiality of information provided by cities, the workshop was held
under the Chatham House rule and it has been decided to limit the publicity of the whole
report only to participating cities.
The opportunity to organise webinars focusing on more specific aspects of the GDPR was
discussed with cities. Future collaboration will be incorporated after the end of GuiDanCe
in the work of the Knowledge Society Forum working groups ‘Data’ and ‘Standards and
Interoperability’.
More information can be found in: http://www.greendigitalcharter.eu/the-gdpr-
demystified-gdc-technical-training-for-cities-experts-on-how-to-assess-privacy-challenges-
22012018

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3 WORK SHADOWING EVENTS

Work shadowing events pair cities that face similar challenges but are at different stages of
implementation. These events aimed to improve the implementation of local ICT and smart
city-related policies.

After discussing with the signatory cities – during the KSF meetings and the compilation of
the first GDC implementation monitoring report – some changes were proposed to the cities
as well as to the Project Officer of GuiDanCe. The table below, included in the first periodic
progress report of GuiDanCe, summarises these changes:

Original DoA Proposed change Comments

5 pairs of work shadowing visits 10 single work shadowing An opportunity for more cities to
will be organised visits will be organised participate and pair with other
cities
Up to €1600 provided for each Up to €800 provided for Initial budget/2
pair of cities each pair of cities2
M1-M8 of the project: pairs of Process remains open until More dynamic and flexible
cities for work shadowing visits a pair of cities apply for a arrangement
and topics would be defined work shadowing visit
Work shadowing visits start Work shadowing visits start After the updated GDC and the
after M9 of the project after M15 of the project GDC implementation monitoring
report are out

The work shadowing visits were presented in the KSF meeting in
Rennes (April 2016) and an open invitation for cities that want
to take advantage of this offer has been sent to all signatories.

To facilitate the organisation of the work shadowing visits,
GuiDanCe prepared a guide under the title “Work shadowing
visits, a practical guide”3. Six annexes were prepared to guide
hosting and visiting cities’ actions. All annexes are available on
the GDC website4.

Unfortunately, although several cities expressed their interest
in hosting or visiting another signatory, only three of them took
concrete steps to launch the organisation process. Another work

2 GuiDanCe project will be able to reimburse up to €800 to contribute to the organisational costs such as catering,
room rental or local transportation (up to €700 to the visiting city experts and up to €100 to the host city and/or
host city experts)
3 http://www.greendigitalcharter.eu/wp-content/uploads/2016/04/T3.2.2-Work-shadowing-visits.pdf
4 http://www.greendigitalcharter.eu/projects/guidance/guidance-project-activities/training

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shadowing visit, that of Riga visiting Eindhoven was delayed at the last moment and will take
place in March 2018 and therefore could not be funded and included in the GuiDanCe work
shadowing visits. Following discussions with signatory cities, the most frequent reasons for
not taking up the offer that GuiDanCe project made was:

· Many cities are facing a shortage of time and/or staff resources for a 2+ day visit;
· For many city experts it’s virtually impossible to get a mission authorisation from

their political supervisors or the city council to travel for this kind of
meetings/events;
· Lack of a contractual obligation (city not being part of the consortium) deters
procurement officers from approving travel costs abroad even if these costs will be
later fully reimbursed;
· In terms of methodology, and drawing conclusions from other projects that ran in
parallel to GuiDanCe, it proves that is might be better if a sense of competition was
created between the cities. This can be translated in starting the work shadowing
visits process with a limited and competitive call for a for host cities. Then, after
commitments for hosting the visits have been made, the visiting cities can be easier
attracted.

3.1 Edinburgh hosts GuiDanCe first work shadowing visit, 30-31 May
2018

3.1.1 Preparation of the visit

Initiated by Ann-Marie Macaskill (senior
officer), the city of Edinburgh launched a call
for participating in a two-day programme for
up to four people showcasing Edinburgh’s
holistic strategy of integrating digital
technologies to improve the quality of life for
residents and visitors’ experience, while also
meeting the city’s sustainable goals.

A draft agenda was sent out to all GDC
signatory cities, including visits to a number of
projects:

· A research collaboration with the
University of Edinburgh looking at LiFi (light-based information transmission
networks);

· Edinburgh Living Lab, with a focus on smart mobility projects;
· A meeting with Transport for Edinburgh representatives;
· Edinburgh’s current work to integrate Building Management Systems into CEC existing

properties, and other energy management systems;
· A sensor-enabled ‘smart’ waste project;
· Edinburgh’s participation in the RE:FIT programme.

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The call for visitors included a practical guide including travel indicators, venues’ addresses
and a list of recommended hotels.

Two signatory cities, Oulu and Reykjavik, reacted positively to the visit offer and it was
decided to transform it into a tripartite visit. Each city described its motivation to take part
in the visit in the work shadowing visit application form. Both Oulu and Reykjavik’s
contributions can be found in annexes of this document.

Main learning interests were defined in advance to ensure the exchanges would be fruitful:

· Oulu expressed a specific interest in Edinburgh’s comprehensive plans and guidelines
for sustainable transports and how digitalization (Intelligent Transportation Services)
has been utilised to achieve these targets. Smart mobility projects (Living Lab) and
the visit to Transport 2030 foreseen in Edinburgh’s agenda were a great opportunity
for Oulu’s two visitors: Haari Vaarala (traffic engineer) and Edwin ‘t Lam (head of
the public transport authority);

· Similitude between Reykjavik and Edinburgh in terms of size, location, demographics
and weather led Reykjavik to consider learning from Edinburgh’s SMART
transformation, especially in areas of transport, lighting, waste management, health
and education.

It was decided that one member of GDC staff would also attend the visit.

3.1.2 During the visit

The first day (30 May 2017) was dedicated to a number of visits showcasing innovation
projects engaging various stakeholders throughout the city:

· LiFi demonstration at the University of Edinburgh (School of Engineering);
· Presentation of three co-creation projects developed by the Edinburgh Living Lab

(ELL) and the city council respectively:
• a feasibility study on electric black cabs;
• a student hackathon to turn Edinburgh into a ‘walkable city’;
• an international project organising energy hackathons in Nairobi.

· Visit to the new headquarters of ‘Transport for Edinburgh’: discussion with the Chief
Executive of Transport for Edinburgh and visit of the operation unit.

Figure 7: Edinburgh’s Incident Management System

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On the second day (30 May 2018), visitors were invited to Waverley Court, one of the main
administration’s buildings, to hear and discuss over Edinburgh’s holistic sustainability
strategy, including innovative policy measures on food (Edible Edinburgh partnership), and
energy efficiency in historic buildings.
A story-board detailing the visit was created as communication material using the online
tool Storify: https://storify.com/EUROCITIES/green-digital-charter-edinburgh-hosts-first-
tripar
More information can be found in: http://www.greendigitalcharter.eu/edinburgh-hosts-
first-gdc-work-shadowing-visit
3.2 Reykjavik hosts second GuiDanCe work-shadowing visit
Considering the slow take-off in organising work shadowing visits, it has been decided to
open the call to cities interested in signing the Green Digital Charter, as an incentive to get
more cities sign the Green Digital Charter. As a result of this change, Bratislava proposed to
visit Reykjavik and work together on the topic of citizens’ engagement.
3.2.1 Preparation of the visit
Bratislava seized the opportunity and expressed its interest in visiting Reykjavik at the
occasion of a meeting of EUROCITIES’ Knowledge Society Forum in Uppsala in October 2017.
Bratislava is willing to engage with its citizens but the administration still faces some
challenges in changing its attitude towards active citizens.

Figure 8: Reykjavik’s project showcased in the catalogue 2016 of GDC case-studies

Reykjavik’s approach to citizen involvement was showcased by the GuiDanCe project on
several occasions. In the 2016 collection of GDC case-studies, the ‘Better Reykjavik - My
Neighbourhood’ project was included. The project was shortlisted in the category ‘Citizen

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participation and impact on society’ of the 2016 GDC Awards competition5. In March 2016,
the project was presented in a public webinar6 made available on GDC YouTube channel7.

Learning from Reykjavik’s participatory budgeting tool was seen by Bratislava as an
opportunity to better connect with its citizens, in particular when managing green areas and
transportations, road services and city planning.

A series of email exchanges enables both parties to organise the visit considering Bratislava’s
needs and interests. First contact was made on 13 November 2017 and resulted in a visit
scheduled for 30 January 2018. The business trip was approved for two Bratislava city experts
on GIS system.

3.2.2 During the visit

The visit was held on Tuesday 30
January 2018 and took part in
different buildings of the municipality
of Reykjavik.

The impression from both sides was
that the visit managed to connect the
right persons.

Presentations of each sessions sparked
lively discussions and Reykjavik also
had the opportunity to hear from the
situation in Bratislava on this matter.

The agenda included the following
sessions:

Figure 9: Presentation of Better Reykjavik and My
Neighbourhood

Timeslot Thematic of the session Location
10:00–11:30 Reykjavík City Hall8
Introduction and overview of Public Participation
projects in Reykjavík – My Neighbourhood with
Unnur Margrét Arnardóttir and Hilmar Hildar
Magnúsarson

5 http://www.greendigitalcharter.eu/finalists-for-the-gdc-award-for-citizen-participation-impact-on-society
6http://www.greendigitalcharter.eu/webinar-on-citizen-participation-and-co-creation-in-smart-cities-
gdcguidance-meets-sharing-cities
7 https://www.youtube.com/watch?v=eHBwvJ0SYYk&t=220s
8 http://www.visitreykjavik.is/reykjavik-city-hall

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Timeslot Thematic of the session Location
13:00–14:00
My Neighbourhood – Processes, Design and Department of
Execution of Projects with Bragi Bergsson, project Environment &
manager Planning9, Höfðatorg,
Borgartún 12-14

14:30-16:00 My Neighbourhood – In the field: Citizens, Service Árbær & Grafarholt
Centres, Neighbourhood Councils etc. with Municipal Centre10
Trausti Jónsson, project manager

An additional meeting was organised on the following day to deepen some topics touching
democracy and participatory budgeting presented the first day.

Once back in Bratislava, visitors organised a presentation of ‘Better Reykjavik’ to their own
administration and discuss whether this approach could be included in the smart city strategy
currently being drafted as part of the Urban Development department. The objective is to
change the department’s mindset towards a more collaborative culture within the
administration.

Figure 10: Visitors from Bratislava in Reykjavik

9 http://reykjavik.is/skrifstofaogsvid/umhverfis-og-skipulagssvid
10 http://reykjavik.is/en/municipal-service-centres

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4 ONLINE TRAINING EVENTS (WEBINARS)

Webinars have two advantages over the other forms of training: very low cost to organise &
ease of participation for city experts. The themes of the webinars were chosen in close
consultation with the EUROCITIES Knowledge Society Forum members and according to the
expressed needs of the signatory cities. City experts and selected experts from public and
private organisations were invited to contribute in an effort to increase the level of
knowledge exchanged.

Usual length of webinars was fixed to one hour as it appeared to be the most feasible
duration for all practitioners. The target group was composed of local government
representatives (mainly technical officers) and implementation partners (e.g. city owned
companies).

All webinars are made of presentations by contributing cities or projects’ partners as well
as a Q&A session leaving space for attendees to comment or ask their questions. Webinars
were recorded before pushing online using the Green Digital Charter YouTube channel11.
GuiDanCe webinars were initially using WebEx but then moved to Skype-for-Business in the
summer 2017.

4.1 Local digital strategies, 24 February 2016

For local authorities, drafting and
publishing digital strategies helps set
objectives, targets and means to guide their
action and transition towards a digitally-
enabled sustainable development. For this
first webinar, representatives of three
signatory cities of the Charter presented
their respective digital strategies. The
experts that presented in the webinar were:

· Anna Melchor Perez, smart city programme officer at InnDEA Valencia, presented
Valencia’s innovative smart city platform using Fi-Ware technology;

· Bart Rosseau, chief data officer for the city of Ghent, introduced some challenges
and the whole set of actors that must be included for the right implementation of
the strategy. In Ghent, the digital strategy is included in the whole Strategy Ghent
2030 and adopts a holistic approach aiming at mainstreaming digital in all public
areas.;

· Birgit Ginzler, head of communication at TINA Vienna, presented the ambitious and
inclusive process that brought the development of the Digital Agenda Wien and
related projects.

11 https://www.youtube.com/channel/UChAu5ASNZNyTH5k7Hh3qAOQ?view_as=subscriber

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Presentations are publicly available on the GDC website:
http://www.greendigitalcharter.eu/our-webinar-on-local-digital-strategies

4.2 Standards and interoperability in smart cities, 30 March 2016

The second webinar gave the floor to
experts in the fields of standards and
interoperability, providing attendees with
an extensive state-of the-art on the
standardization state-of-the art in the
smart city field.

The objective was also to collect inputs
from cities and invite them to take part in
the working-group dedicated to standards
and interoperability of the Knowledge
Society Forum. The experts that presented
in the webinar were:

· Christophe Colinet, smart city project manager at Bordeaux Métropole, presented
the state-of-the-art on common standards in Europe and the current work of the
working-group ‘Standards and interoperability’ on key performance indicators;

· Bart de Lathouwer, coordinator of the ESPRESSO project, presented the ‘Conceptual
Smart City Information Framework’ and invited cites to provide their inputs to ensure
that standards take cities’ needs into consideration;

· John Ketchen, representative of ANEC, introduced the CEN-CENELEC-ETSI Smart
Cities & Communities Coordination Group and explained the importance of
strengthening awaraness and collaboration around standardisation work.

Presentations are publicly available on the GDC website:
http://www.greendigitalcharter.eu/our-webinar-on-standards-interoperability-in-smart-
cities

4.3 Urban platforms, 3 May 2016

Involvement from both GuiDanCe and the
Sharing Cities ‘lighthouse’ projects in the
European Innovation Partnership on Smart
Cities and Communities (EIP-SCC) led to the
organization of a joint webinar on urban
platforms. The context was set by Graham
Colclough (Urban DNA). Three presentations
were given. The experts that presented in

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the webinar were:

· Dr Larissa Suzuki, Greater London Authority, provided an overview of the
‘Requirements Specifications for Urban Platforms’12;

· Graham Colclough presented Sharing Cities’ working objective of building an Urban
Sharing Platform’ (USP);

· Paulo Calçada, Associação Porto Digital, and Larissa Suzuki shared their cities’
respective experiences with urban plaftorms.

Presentations are publicly available on the GDC website:
http://www.greendigitalcharter.eu/our-joint-webinar-on-urban-platforms

4.4 Smart city standards, 19 September 2016

This webinar, dedicated to smart city standards,
was the occasion to raise cities’ awareness on the
communication ‘ICT standardization priorities for
the Digital Single Market’ of the European
Commission and collect inputs from cities to align
the working group’s objectives. The experts that
presented in the webinar were:

· Christophe Colinet, smart city project
manager at Bordeaux Metropole, and Nikolaos Kontinakis, GuiDanCe project
coordinator, explained together the standardization process behind the CITYkeys
project13 and emphasized the role of key performance indicators (KPIs);

· Dr Omar Elloumi, chair of OneM2M14, presented his organization and vision how open
standards, open sources and interoperability can effectively support shaping a smart
city.

Presentations are publicly available on the GDC website:
http://www.greendigitalcharter.eu/our-webinar-on-smart-city-standards

4.5 Smart lighting, 10 October 2016

Lights play an important part in the environment of a city, and are a major source of energy
consumption. For this smart solution-focus webinar, GuiDanCe invited experts involved in
innovative street-lighting projects in different European cities to hear how cities cope with
the modernization of such infrastructure. The experts that presented in the webinar were:

12 http://www.greendigitalcharter.eu/wp-content/uploads/2016/05/Urban-Platforms-joint-webinar_EIP-SCC-
UP-requirements_L.Suzuki_03May2016.pdf
13 http://www.citykeys-project.eu/
14 http://www.onem2m.org/

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· Ingjerd Bratterud, head of project section
in the park and street department,
walked attendees through the story of
how Stavanger came to use LED lighting in
public spaces to reduce energy
consumption and costs, thus lowering the
environmental impact and enhancing
citizens’ quality of life;

· Arthur Noordhoek, advisor and project
leader for the city of Eindhoven,
presented the 2030 Vision and Roadmap on Urban Lighting and further detailed on
how it could address social issues;

· Neil Platt presented Coventry’s private finance initiative (PFI), the city’s investment
methodology to demonstrate that smart lighting can maximise energy savings.

Presentations are publicly available on the GDC website:
http://www.greendigitalcharter.eu/gdc-webinar-smart-lighting

4.6 Green ICT, 7 Novembe r 2017

Reducing the ICT direct carbon footprint by
30% is one of targets cities are committing
themselves to under the Green Digital
Charter. To raise awareness on the energy
consumed by the whole IT equipment owned
by local authorities, GuiDanCe organised a webinar focusing on existing initiatives around
the topic. The experts that presented in the webinar were:

· Fredrik Eriksson, ICT strategy officer for the city of Linköping, presented the
municipal policy and regulations adopted to reach the ambitious target of becoming
CO2 neutral by 2025;

· Jaak Vlasveld, director at GreenIT Amsterdam, presented a series of case-studies and
projects using or developing energy-efficient IT tools and solutions;

· Silvana Muscella presented the ICTFOOTPRINT.eu project, an Horizon 2020-funded
initiative raising awareness on the environmental impact of the ICT sector.

Presentations are publicly available on the GDC website:
http://www.greendigitalcharter.eu/webinar-zooms-in-on-green-ict

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4.7 Citizen participation and co‐creation in smart cities, 14 March
2017

Involving citizens in the energy transition and
local decision-making has been added to the
updated Green Digital Charter in 2015. For
this first webinar of 2017, GuiDanCe
collaborated with the Sharing Cities
‘lighthouse’ project to showcase two different
approach to “civic crowdfunding”. The
experts that presented in the webinar were:

· Magnus Y. Josefsson presented the
‘Better Reykjavik’ collaborative online
platform through which citizens can
submit policy proposals and project ideas to the municipal government. Better
Reykjavik was among the shortlisted projects in the category ‘Citizen participation
and impact on society’ of the 2016 GDC award competition;

· Lucia Scopelliti presented Milan’s civic crowdfunding platform and practices.

Presentations are publicly available on the GDC website:
http://www.greendigitalcharter.eu/webinar-on-citizen-participation-and-co-creation-in-
smart-cities-gdcguidance-meets-sharing-cities

4.8 Data management and citizens’ privacy in open governance, 26
April 2017

Data enables municipalities to develop
better-informed decision-making and
improve public services but citizens need to
understand why and how information they
provide are being to improve their own
quality of life. This webinar intended to
show how city administrations can build
trust in a model of governance based on
opening and sharing data. The experts that
presented in the webinar were:

· Daniel Sarasa, smart city program manager for Zaragoza City Council, presented his
guidelines on urban big data sharing. Daniel co-authored Zaragoza’s Open
Government Strategy 2012-2015;

· Antonio Kung, leader of the EIP-SCC ‘citizen centric approach to data: privacy-by-
design’, brought his expertise on how to integrate privacy management measures.

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Presentations are publicly available on the GDC website:
http://www.greendigitalcharter.eu/webinar-data-management-and-citizens-privacy-in-
smart-cities-open-governance-wed-26-april-1400-cest

4.9 ‘Gamification, a driver for sustainable behaviour change in
cities?’, 7 June 2017

To close GuiDanCe series of webinars on
citizen engagement in smart cities was set up
a webinar on gamification, an approach
increasingly used to enhance interaction
with citizens. The webinar showcased three
EU-funded projects using game features to
support in shift in behaviours in different
urban areas: air quality, clean mobility and
energy-efficient buildings. The experts that presented in the webinar were:

· Gavin McCrory, researcher, detailed the engagement strategy adopted by hackAIR, a
project using citizen sensing and aiming at developing an open technology platform
for “citizen observatories’ on air quality;

· Marcel Meeuwissen, senior advisor on smart mobility for the municipality of
Enschede, explained how Enschede’s implementation of the EMPOWER app to
stimulate cycling;

· Stavros Lounis, researcher, presented ChArGED (CleAnweb Gamified Energy
Disaggregation) pilot sites in three public buildings, including the General Secretariat
of the Municipality of Athens. ChArGED addresses the energy consumption in public
buildings by using smart sensors and IoT-enabled devices.

Presentations are publicly available on the GDC website:
http://www.greendigitalcharter.eu/webinar-gamification-a-driver-for-sustainable-
behaviour-change-in-cities

4.10 Energy efficiency in datacentres, 5 December 2017

Organised in synergy with the EURECA project, the webinar provided an overview of the
lessons learned in evaluation energy performance of over 200 public sector data centres in
Europe. The webinar, branded as an ‘online training’ rewarded by a certificate issued by the
EURECA project, was targeting civil servants including heads of IT departments, datacentre
managers, energy managers/officers, sustainability mangers/officers and procurers. The
experts that presented in the webinar were:

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· Rabih Bashroush, EURECA

project coordinator, gave an

overview of its project’s first

results (including around the

average running cost of

servers in the public sector, IT

energy consumption

distribution and key factors

affecting energy efficiency

beyond power usage effectiveness (PUE). He also highlighted energy-saving

opportunities, barriers to adoption and running cost of facilities;

· Caron Alexander, Director of Digital Shared Services from the Northern Ireland’s

department of finance, showcased the option of using public shared cloud services

and datacentres to support digitisation of public services.

Presentations are publicly available on the GDC website:
http://www.greendigitalcharter.eu/gdc-online-training-for-cities-on-energy-efficiency-in-
datacentres-lessons-learned

4.11 Overview of all recordings of the GuiDanCe webinars

# Title Date Number of URL (recording)
registered
1 Local digital strategies15 24/02/2016 participants https://youtu.be/pq4Qh0CJ3uo

2 Standards & 24 https://youtu.be/NM2SUngQwjI
interoperability in smart 30/03/2016
cities16 65 https://youtu.be/sa4WZq6dXFY
https://youtu.be/AZgpUtleHuU
3 Urban platforms17 03/05/2016 58 https://youtu.be/1F6k0Ljn7I4
52 https://youtu.be/r6w7YKA7ZUU
4 Smart city standards18 19/09/2016 43
14 https://youtu.be/eHBwvJ0SYYk
5 Smart Lighting19 10/10/2016
59
6 Green ICT20 07/11/2016

7 Citizen participation and 14/03/2017
co-creation in smart
cities21

15 http://www.greendigitalcharter.eu/our-webinar-on-local-digital-strategies
16 http://www.greendigitalcharter.eu/our-webinar-on-standards-interoperability-in-smart-cities
17 http://www.greendigitalcharter.eu/our-joint-webinar-on-urban-platforms
18 http://www.greendigitalcharter.eu/our-webinar-on-smart-city-standards
19 http://www.greendigitalcharter.eu/gdc-webinar-smart-lighting
20 http://www.greendigitalcharter.eu/webinar-zooms-in-on-green-ict
21 http://www.greendigitalcharter.eu/webinar-on-citizen-participation-and-co-creation-in-smart-cities-
gdcguidance-meets-sharing-cities

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# Title Date Number of URL (recording)
26/04/2017 registered
8 Data management and 07/06/2017 participants https://youtu.be/DJ652C8RcNA
privacy in open 05/12/2017 https://youtu.be/tg4HdGl3fMM
governance22 66 (part 1)
https://youtu.be/VUd0u2m3e9k
9 Gamification, a driver 66 (part 2)
for sustainable https://youtu.be/utyxMoWTPcw
behaviour change in 18
cities?23

10 Energy efficiency in
public sector
datacentres24

Where and when feasible, these webinars were organised in conjunction with other projects
and initiatives. It was the case for the webinars on:

· Urban platforms (co-organised with the Sharing Cities project);
· Citizen participation and civic crowdfunding (co-organised with the Sharing Cities

project25);
· Data management and privacy (co-organised with the ESPRESSO project26);
· Energy efficiency in public sector datacentres (in collaboration with the EURECA

project27).

22 http://www.greendigitalcharter.eu/webinar-data-management-and-citizens-privacy-in-smart-cities-open-
governance-wed-26-april-1400-cest
23 http://www.greendigitalcharter.eu/webinar-gamification-a-driver-for-sustainable-behaviour-change-in-cities
24 http://www.greendigitalcharter.eu/gdc-online-training-for-cities-on-energy-efficiency-in-datacentres-
lessons-learned
25 http://www.sharingcities.eu/
26 http://espresso-project.eu/
27 https://www.dceureca.eu/

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5 ANNEXES

5.1 Agenda of the 1st on-site training event

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5.2 Agenda of the 2nd on-site training event

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5.3 Programme of the ‘Cities in transition’ conference

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5.4 Programme of the ‘Imagine the urban future’ conference

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5.5 Agenda of the GDPR technical training

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5.6 Privacy Impact Assessment (PIA) canvas used for the GDPR
technical training

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5.7 Certificate of attendance that was used for the GDPR technical
training

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5.8 Work shadowing visit in Edinburgh

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