THM - Directory of Service

directory of
service

Dear honored guest,
Welcome to Teraskita Hotel Makassar Managed by Dafam
We wish you a simply pleasant experience and enjoyable moment with our hotel
services. This hotel directory will let you know some of he basic information
regarding this hotel facilities, room service, destination, and emergency procedures.
Call Operator 0 for more information.

Teraskita Hotel Makassar Managed by Dafam
Jl. AP Pettarani No. 88 Makassar 90222
South Sulawesi - Indonesia
Phone. +62 411 850 999
Email. [email protected]

Teraskita Hotel Makassar
@teraskita.makassar
dafamhotels.com

service directory
informasi layanan

Room Facilities/Fasilitas Kamar

AIR CONDITIONING/ALAT PENDINGIN
All guest rooms have individual Air Conditioning. Simply adjust the temperature
to a level that you are comfortable with. Should you require any assistance,
please call Front Desk Assistant.
Semua kamar tamu dilengkapi dengan pendingin ruangan. Anda dapat dapat
mengatur suhu kamar Anda sesuai yang dikehendaki. Bila Anda memerlukan
bantuan, silakan menghubungi Front Desk Assistant.

AMENITIES/PERLANGKAPAN KAMAR
A variety of amenities are provided in your room. Should you wish to purchase
any of these items, please contact Front Desk Assistant.
Bermacam perlengkapan kami sediakan di kamar untuk kenyamanan Anda.
Apabila Anda bermaksud membeli barang-barang tersebut, silakan menghubungi
Front Desk Assistant.

COFFEE AND TEA/TEH DAN KOPI
Coffee or tea-making facilities are available in your room. It will be refilled on
daily basis. Please contact Housekeeping should you need additional. There will
be charge upon additional items.
Perlengkapan untuk membuat minuman kopi atau the tersedia di kamar Anda,
dan akan diisi ulang setiap hari. Silakan menghubungi Housekeeping jika
membutuhkan tambahan. Tambahan akan dikenakan biaya.

COOKING/MEMASAK
For safety reason, cooking is not allowed in the room. Only allowed for boiling
water using boiler provided by the hotel.
Demi keselamatan, dilarang memasak di dalam kamar. Hanya diperkenankan
memasak air menggunakan ketel pemanas yang disediakan oleh pihak hotel.

DRINKING WATER/AIR MINUM
Water from the tap isnot suitable fro drinking. Therefore, you wil find daily two
complimentary bottles of drinking water in your room. Should you need more
drinking water, please contact Housekeeping. Additional charge will be applied.
Air keran tidak dapat diminum. Jadi, setiap hari kami menyediakan secara
cuma-cuma 2 botol air minum di kamar Anda setiap hari. Bila memerlukan
tambahan, silakan menghubungi Housekeeping. Tambahan akan dikenakan
biaya.

GUEST ROOM KEYS/KUNCI KAMAR
Please contact Front Desk Assistant immediately if you lost your room key.
Kindly return the room key at Front Desk upon checking out.
Segera hubungi Front Desk Assistant apabila kunci kamar Anda hilang. Mohon
kembalikan kunci kamar Anda ketika check out.

Room Facilities/Fasilitas Kamar service directory/informasi layanan

TV Channels/Saluran TV 29.
01. 15. 30.
02. 16. 31.
03. 17. 32.
04. 18. 33.
05. 19. 34.
06. 20. 35.
07. 21. 36.
08. 22. 37.
09. 23. 38.
10. 24. 39.
11. 25. 40.
12. 26. 41.
13. 27.
14. 28.

Please contact 0853 4038 8988 or scan for further assistance and information.
TV Channels/Saluran TV service directory/informasi layanan

room service menu
menu layanan kamar

Room Service Menu Available for 24 hours

FOOD 35K

Chicken Spring Roll

Deep fried rolled stuffed snack served with spicy sauce
Lumpia goreng isi ayam disajikan dengan saus pedas

French Fries 28K
Crispy batonnet cut deep-fried potatoes with chili and tomato sauce

Kentang Goreng disajikan bersama saus sambal dan saus tomat

Soto Ayam 30K
Braised chicken in turmeric broth
Sup ayam yang kaya rempah disajikan dengan nasi dan sambal

Asparagus Chicken Soup 28K
Asparagus chicken soup with garlic and sesame oil

Sup asparagus ayam dengan campuran bawang putih dan minyak wijen

Ayam Goreng Kremes 45K
Fried Divine chicken or with crudites, sambal terasi and sambel hijau

Ayam goreng disajikan dengan lalapan,sambal terasi dan sambel hijau

Spaghetti Bolognese 55K
Spaghetti served with a sauce made from tomatoes, minced beef,

garlic, herbs and garlic bread

Spaghetti disajikan bersama saus tomat, daging giling, bawang putih,

rempah dan roti bawang

Spaghetti Ala Boss 55K
Spaghetti served with a mix of garlic, scrambled egg, smoked beef,

cut chilli, topping with celery chopped

Spaghetti disajikan bersama campuran bawang putih, telur orak arik,

daging asap, cabe rawit beserta taburan daun seledri

Tropical Fruit Platter 28K

Fresh fruit slices in the plate
Irisan buah segar (pepaya, semangka, nanas)

Fried Banana with Cheese 28K

Banana fritter served with grated cheese and condensed milk
Pisang goreng disajikan bersama taburan keju dan susu

Pisang Epe 28K
Authentic Makassarnese grilled banana served with choice of original

palm sugar sauce, cheese or chocolate

Pisang bakar Makassar disajikan dengan pilihan saus khas gula merah,

keju atau coklat

All Day In-Room Dining Please dial 0 to order Room Service
All prices excluded 21% service charge & government tax

room service menu/menu layanan kamar

Room Service Menu Available for 24 hours

BEVERAGES 30K
25K
Mocktail

Go Green Healthy Juice
Fresh nanas, sirsak, lime and caisim

Juminten
Fresh apple hijau and serai

Tropical Fresh 35K
Fresh nanas, Fresh mangga, Fresh lecy, lecy flavor, grenadine flavor
top up sprite

Sensatioin THM 35K
Fresh kiwi, peach, strawberry lime, peach flavor top up sprite

Squash 30K

Choices of lime, orange or pineapple juice, with simple syrup and soda water

Fresh Juice 30K

Watermelon/Honeydew/Pineapple/Orange/Banana/Papaya/Avocado/Dragon/
Lime/Manggo/Green Apple

Soft Drink 25K
20K
Coke/Sprite/Tonic/Soda Water, served with ice cibu and lime slice

Mineral Water

Hot Tea 25K
25K
Choice of special tea served with cookies

English Tea Dilmah

Jasmine with Green Tea Dilmah

All Day In-Room Dining Please dial 0 to order Room Service
All prices excluded 21% service charge & government tax

room service menu/menu layanan kamar

discover destinations
informasi destinasi

Samalona Island

Samalona Island is located approximately 6 kilometers to the west of Losari Beach, Makassar. It has white
sand with clear blue water, and also famous for its underwater beautiful scenery.
Pulau Samalona terletak kurang lebih 6 kilometer di sebelah barat Pantai Losari, Makassar. Pulau tersebut
memiliki pasir putih dan air yang jernih, dan juga terkenal dengan pemandangan bawah laut yang indah.

Losari Beach

Losari Beach is located on the western part of Makassar and one of the most desired destinations in
Makassar. It is approximately 20 kilometers from Sultan Hasanuddin International Airport or about 30
minutes through Insinyur Sutami Free Way.
Pantai Losari teletak di Kota Makassar sebelah barat dan merupakan salah satu destinasi yang diminati di
Kota Makassar. Pantai Losari terletak kurang lebih 20 km dari Bandar Udara Internasional Sultan
Hasanuddin atau sekitar 30 menit lewat Jalan Tol Insinyur Sutami.

Makassar discover destination/informasi destinasi

Fort Rotterdam

Fort Rotterdam is a 17th-century fort in Makassar on the island of Sulawesi, Indonesia. It is a Dutch fort
built on top of an existing fort of the Gowa Kingdom. The fort was the Dutch regional military and
governmental headquarters until the 1930s.
Fort Rotterdam merupakan sebuah benteng dari abad ke-17 yang terletak di Kota Makassar, Pulau
Sulawesi, Indonesia. Itu merupakan benteng Belanda yang dibangun di atas benteng Kerajaan Gowa.
Benteng ini dijadikan sebagai markas militer dan pemerintahan regional Belanda sampai tahun 1930an.

Paotere Harbour

Paotere is a heritage harbor from Gowa-Tallo Sultanate since the 14th century located in Makassar. This
harbor nowadays still function and is used by traditional boats, such as Phinisi and Lambo, and also serves
as fishermenʼs trading post.
Paotere adalah suatu pelabuhan warisan Kesultanan Gowa-Tallo yang berdiri sejak abad ke-14 dan terletak
di Kota Makassar. Pelabuhan ini sekarang masih dipakai oleh perahu-perahu tradisional seperti Phinisi dan
Lambo danjuga sebagai pusat niaga para nelayan.

Makassar discover destination/informasi destinasi

emergency procedure
prosedur situasi darurat

fire safety procedure

prosedur keselamatan
saat kebakaran

Read and follow this safety procedure should unexpected fire occurs in the hotel.
Baca dan ikuti petunjuk keselamatan ini apabila terjadi kebakaran di hotel.

Make sure you know how to rescue yourself from such occurrence.
Pastikan Anda tahu bagaimana cara menyelamatkan diri jika hal tersebut terjadi.

When You Check-in to Hotel
Ketika Anda Memasuki Hotel
Make sure you know the location of:
Pastikan Anda mengetahui lokasi:

Exit Door Fire Alarm Panel Fire Extinguisher -
Pintu Darurat Tombol Sirine Fire Hose Reels
Kebakaran Alat Pemadam Kebakaran -
Selang Pemadam

If You Find Fire Indication
Jika Anda Menemukan Gejala Kebakaran
Do not panic. Break the glass of the fire alarm panel and
ring the alarm.
Jangan panik. Pecahkan kaca alarm dan bunyikan tanda bahaya.

Extinguish the fire using the nearest fire extinguisher,
if possible.
Padamkan api menggunakan APAR terdekat, jika memungkinkan.

If the fire goes out control, close all doors behind you
and leave the building immediately through exit door.
Jika api sudah tidak terkontrol, tutup semua pintu di belakang Anda
dan segera tinggalkan gedung melalui pintu darurat.

fire safety procedure

prosedur keselamatan
saat kebakaran

If You Hear the Fire Alarm
Jika Anda Mendengar Sirine Kebakaran

Evacuate yourself by the nearest exit door.
If you hear any announcement over the speaker,
follow all the instruction calmly.
Segera selamatkan diri Anda melalui pintu
darurat. Dengarkan dan ikuti semua petunjuk
evakuasi dengan tenang.

Do not waste time packing your things.
Safety is the first priority.
Jangan membuang waktu untuk mengemasi
barang Anda. Keselamatan adalah prioritas.

Do not use lift or elevator to evacuate.
Use the nearest emergency staircase.
Jangan gunakan lift atau elevator untuk
menyelamatkan diri.
Gunakan tangga darurat terdekat.

If You are Trapped in the Room
Jika Anda Terjebak di dalam Kamar

Inform your location and call
EMERGENCY ʻ0'.
Beritahukan keberadaan Anda, dan
hubungi EMERGENCY ʻ0'.

Hit the door or give signal to attract
peopleʼs attention to help you.
Gedor pintu dan beri tanda keberadaan Anda
agar orang lain datang membantu.

Put wet towels under the door to
prevent smoke entering your room.
Letakkan handuk atau selimut basah di
sela-sela pintu untuk mencegah agar asap
tidak masuk ke dalam kamar.

fire safety procedure

prosedur keselamatan
saat kebakaran

If You are Trapped in Fire Smoke
Jika Anda Terjebak oleh Asap Kebakaran

Take short breaths and crawl on the floor
to escape. The air near to the floor is still
clean and not contaminated by harmful gas.
Ambil nafas pendek-pendek, kemudian merangkak
menuju pintu darurat. Udara di dekat lantai masih
bersih dan tidak tercemari gas berbahaya.

Do not jump out of the building. Wait until
rescue team arrives.
Jangan melompat dari gedung. Tunggu
hingga bantuan datang.

Inform your location and call
EMERGENCY ʻ0'.
Beritahukan keberadaan Anda, dan
hubungi EMERGENCY ʻ0'.

earthquake safety procedure

prosedur keselamatan
saat gempa bumi

Read and follow this safety procedure should unexpected earthquake occurs in the hotel.
Baca dan ikuti petunjuk keselamatan ini apabila terjadi gempa bumi di hotel.
Make sure you know how to rescue yourself from such occurence.
Pastikan Anda tahu bagaimana cara menyelamatkan diri jika hal tersebut terjadi.

Stay Alert
Waspadalah terhadap hal-hal berikut.

Ruins of Building Broken Glass
Reruntuhan Gedung Pecahan Kaca

Falling Furniture Fire due to Short Circuit and Spark
Perabotan yang Berjatuhan
Api akibat Percikan dan
Arus Pendek Listrik

earthquake safety procedure

prosedur keselamatan
saat gempa bumi

If You are Inside the Hotel
Jika Anda berada di dalam Hotel

Stand under the curve of the building.
Berdirilah di bawah lekukan gedung.

Take cover under a table.
Berlindung di bawah meja.
Stay away from windows.
Jauhi jendela.

Do not use the elevator because the
electricity could be stopped/off.
Jangan gunakan lift karena aliran listrik
dapat berhenti/mati.

Do not leave the building in a hurry.
Stay in place until the quake stops.
Jangan tergesa-gesa meninggalkan gedung.
Tetap berada di tempat Anda sampai gempa berhenti.

Leave the hotel through exit doors.
Keluarlah dari hotel melalui pintu darurat.

earthquake safety procedure

prosedur keselamatan
saat gempa bumi

If You are Outside the Hotel or in Basement
Jika Anda berada di Luar Hotel atau di Lantai Dasar

Stay away from buildings, garage walls,
power pole, and lamp hanger. If possible,
move to safe place immediately.
Jauhi bangunan gedung, dinding garasi,
tiang listrik, gantungan lampu. Jika
memungkinkan segera beranjak ke
tempat yang aman.

Donʼt light a match, cigarette, or electricity.
Jangan menyalakan korek api, rokok, atau listrik.

Protect your body from the broken glass or
collapsed debris using pillows, hats, blankets, etc.
Lindungi tubuh Anda dari pecahan kaca atau
puing-puing dengan mengunakan bantal,
topi, selimut, dll.

Wait for instructions/next command from
Emergency Control Officers of the Hotel.
Tunggu petunjuk/perintah selanjutnya dari
Petugas Penfendali Keadaan Darurat Hotel.

flood safety procedure

prosedur keselamatan
saat banjir

Read and follow these emergency instructions if unexpected flood occurs in the hotel.
Baca dan ikuti petunjuk keselamatan ini apabila terjadi banjir di hotel.
Make sure you know how to rescue yourself from such occurence.
Pastikan Anda tahu bagaimana cara menyelamatkan diri jika hal tersebut terjadi.

Move to Higher Location
Pindahlah ke tempat yang lebih tinggi.

Make Sure the Followings:
Pastikan beberapa hal berikut:

Avoid any contact with the water Stay away from any electrical terminals
if possible. in the building to avoid electrocution.

Hindari kontak dengan air jika memungkinkan. Jauhi terminal-terminal listrik di dalam
gedung untuk menghindari tersengat listrik.

flood safety procedure

prosedur keselamatan
saat banjir

If Possible, Prepare and Take These Items:
Jika memungkinkan, siapkan dan bawa beberapa barang
di bawah ini:

Prepare emergency food, water and extra clothes, in case you are
stranded for a while.
Siapkan air minum, makanandan pakaian tambahan, jika harus terjebak
dalam waktu lama.

Monitor The Related News via TV, Radio or Smartphone
Pantau berita terkait lewat TV, radio atau smartphone.

Call for Rescue or Send Signal for Help Using Flashlight,
Whistle or Other Signaling Tools and Wait for Help.
Panggil regu penyelamat atau kirim sinyal bantuan menggunakan
senter, peluit atau alat sinyal lainnya dan tunggu bantuan datang.

HELP!