2020 Annual Report

2020 ANNUAL REPORT

@OCPublicLibraries OC PUBLIC LIBRARIES @OCPubLib

1501 E. Saint Andrew Place
Santa Ana, CA 92705
ocpl.org

OUR MISSION

EMPOWER AND ENRICH OUR COMMUNITIES

OUR VISION

OPEN DOORS, FREE ACCESS, COMMUNITY

LETTER FROM THE COUNTY LIBRARIAN

Libraries are essential to our communities, offering free access to
educational and health resources, the Internet, and a safe and free
refuge for those who need shelter. During times when media
streaming is taking over the way individuals find enjoyment, it bares
noticing that libraries continue to be a beacon of information where
more than just books unite people from all walks of life.

In 2019 OC Public Libraries signed up 86,761 new cardholders and
loaned 7,900,986 books, DVDs, audiobooks and other library items. We
had over 2 million hours of Internet usage in our 32 libraries, and over
1 million eBooks, eAudiobooks and eMagazines were checked out. 500
people attended the 13th annual Literary Orange on April 6th to hear best-selling authors Tara Conklin,
Martha Hall Kelly and Alan Brennert, along with 50 authors of various genres. The first laptop lending kiosks
were installed at the Brea, Costa Mesa Donald Dungan and La Habra libraries. Over the summer, 20,564 free
lunches were served to children to help mitigate the harmful effects of poverty on students’ health and
wellbeing. In December OC Public Libraries rolled out ecards, allowing those who want to borrow only digital
resources immediate access to over 40,000 eBooks and over 30,000 eAudiobooks. Photos and videos about
the history of lifeguarding and surfing in Orange County were added to OC Stories, preserving and sharing
digital access to unique collections that tell local community stories.

These are just some of the ways OC Public Libraries continues to support our mission of empowering and
enriching our communities. From providing free popular fiction and nonfiction, DVDs, children’s books, basic
Internet, WiFi and computer literacy to ESL classes, storytimes, STEAM and coding programming for
elementary school children, book clubs, afterschool activities for children and teens, a genealogy speaker
series and programs for seniors, there is a range of programs to foster literacy, life skills and educational
attainment while promoting community connections.

Our libraries provide assistance with job searching and filling out applications while people from all over the
world find the library a valuable place for developing language skills and communication. OC Public Libraries
has multilingual books to help English learners, as well as collections in Chinese, Japanese, Korean,
Vietnamese, Arabic, Russian and Spanish. In 2020 we’ll host voting centers and ballot boxes and help our
communities understand the importance of being counted for the U.S. Census.

As we begin 2020, we welcome you to our libraries where knowledgeable staff can recommend a book,
provide information for an assignment, or connect you to community resources. Library staff and volunteers
are dedicated, hard-working and passionate--they empower and enrich our communities. We want our
communities to thrive, learn and explore, while reinforcing their sense of belonging. From teens after school
to seniors at book clubs, to helping families prepare children for Kindergarten, to those who need access to
reliable Internet-- the library is a welcoming place for everyone.

Sincerely,

Julie E. Quillman
County Librarian
OC Public Libraries

srosivrepuS fo draoB 9102

Library Advisory Board

2019& Member Cities
Chair | Elaine Gennawey Vice-Chair | Joe Rainey Secretary | Christine Marick

Aliso Viejo Laguna Niguel
Bill Phillips Elaine Gennawey

Brea Laguna Woods
Christine Marick Joe Rainey

Costa Mesa Lake Forest
John Stephens Scott Voigts

Cypress Los Alamitos
Stacy Berry Mark Chrico

Dana Point Rancho Santa Margarita
Paul Wyatt Anne D. Figueroa

Fountain Valley San Clemente
Kim Constantine Laura Ferguson

Garden Grove San Juan Capistrano
Stephanie Klopfenstein Sergio Farias

Irvine Seal Beach
Melissa Fox Mike Varipapa

La Habra Stanton
Jose Medrano Hong Alyce Van

La Palma Tustin
Nitesh Patel Letitia Clark

Laguna Beach Villa Park
Steve Dicterow Chad Zimmerman

Laguna Hills Westminster
Erica Pezold Tai Do

2019 HIGHLIGHTS

NNEWELWIBRALRYIBRARY

The state-of-the-art Costa Mesa Donald Dungan Library opened May 24, 2019.
The 22,000 sq. foot library offers two library programming rooms, separate
children and teen areas, private study rooms, a video wall, and a laptop
check-out machine.

AUTHORAUTHOR EVENTS EVENTS

OC Public Libraries programming presented world-renowned authors Gloria
Steinem, Dani Shapiro, Tara Conklin, Martha Hall-Kelly, Alan Brennert, and
Hannah Shaw, among others, encouraging community connections and
conversations.

DDISICSOVCERO&VGOER & GO

The Discover & Go Program launched offering library card holders the
opportunity to access world-class museums, theaters, aquariums, zoos and
science centers by offering low-cost to free admission. Partners include
Mission San Juan Capistrano, Pretend City, and the Muckenthaler Cultural
Center.

LUNCHLUNCH @ THE @ THELIBRARY LIBRARY

OC Public Libraries’ Lunch at the Library program at Costa Mesa Donald
Dungan, El Toro, Garden Grove Main and Chapman, San Juan Capistrano and
Tustin served over 20,500 free lunches, a 47% increase from 2018. This
program is a partnership with the California State Library and local school
districts, which extends their Free or Reduced Lunch Program into the
summer months.

FFRREEEGAEL GAL

Freegal, a digital music service, was launched providing library card users free
access to 15 million songs from 200+ genres. A great way to get your favorite
music on-the-go!

2019 HIGHLIGHTS

OUTREOUATRCEAHCH

OC Public Libraries community outreach increased through the award-
winning Pop-Up Libraries initiative, focusing on City and County sponsored
events and various privately sponsored cultural happenings where library
resources and services would be of value to the community.

eCAReCADRDSS

eCards arrived at OCPL! Residents of Orange County can get an eCard by
registering online. An eCard provides access to online databases and
downloadable eMedia. It may not be used to borrow, place holds on
material from the library, nor is it valid for use of the public Internet
computers and WiFi at the libraries. Patrons who already have an OC Public
Libraries card already have this access and do not need an eCard.

LITERARYLIOTERRARAY NORAGNGEE

Literary Orange is Orange County’s premier literary event, a celebration of
literature bringing together authors, readers and libraries. In 2019, keynote
speakers included Alan Brennert, Tara Conklin, and Martha Hall-Kelly. The
event was sold out to 500 attendees within hours. Literaryorange.org

CAREECARREEOR ONNLLINIENHIEGH HSCH.OSO.L

In 2019, OC Public Libraries celebrated the achievement of four students in
the Career Online High School at Donald Dungan Library. Career Online
High School is an online program where adults 19 and older earn accredited
high school diplomas and credentialed career certificates. The program is
offered through OC Public Libraries and made possible with support from
the California State Library.

GENEALOGGYENEOALROGAY ONRAGNGEE

The third annual Genealogy Orange was held on Saturday, August 24, 2019
and featured speaker Dani Shapiro, the author of Inheritance, the story of
finding out about her real father via an Ancestry.com DNA test. The book
discusses her journey of the discovery of her biological father and her
relationships with her parents. Ms. Shapiro autographed books for the
audience of 150 people.

5,432,001 2,259,837

people visited hours of Internet
OC Public Libraries' and Wi-Fi access at
32 branches OC Public Libraries

8,638,715 12,380
items borrowed
volunteers
475,137
71do,n1ate8d8
people attended
one of our hours of their
valuable time to
15,240
our libraries
educational,
entertaining, and
FREE programs!

Patrons checked out

1,148,318

eeBBooookkss,, eeAAuuddiioobbooookkss,,
aanndd eeMMaaggaazziinneess

310,683 92,505

world language library cards were issued in
our 24 member cities and
materials were unincorporated areas of
Orange County
borrowed--
Library staff answered

950,370

rreeffeerreennccee qquueessttiioonnss

including Spanish,
Vietnamese, Arabic, Chinese,
Japanese, Korean, Farsi, and

Russian

6,821 581youth attended HHoommeewwoorrkk HHeellpp sseessssiioonnss

141,004 patrons atteennddeedd
3,954 storytimes in English, Spanish,

Vietnamese, Farsi, Japanese, and Korean

PROGRAMMING

At-A-Glance

DADDY/DAUGHTER
HAIRSTYLING

GARDEN GROVE MAIN

LITTLE ARCHITECTS

LOS ALAMITOS/ROSSMOOR

TẾT CELEBRATION

WESTMINSTER

ADULT PAINT NIGHT

LADERA RANCH

CHARLIE CART PROGRAMMING

IRVINE KATIE WHEELER

OUTREACH PROGRAMMING

OCPL POP-UP LIBRARY

ESCAPE ROOM

COSTA MESA DONALD DUNGAN

SUMMER READING PROGRAM

TUSTIN

TEEN PROGRAMMING

IRVINE HERITAGE PARK

TERRARIUM WORKSHOP

RANCHO SANTA MARGARITA

G2OG0A2O02AL2L00SS

Provide spaces to connect, learn, relax and grow for our community
members by providing safe, modern facilities, makerspaces for all ages,
popular books, DVDs and ebooks, STEAM programming, laptop kiosks,
voting centers, and literacy services.

Create communities of lifelong learners by offering literacy services
focusing on family, health, financial, digital, and food literacy.

Connect Orange County communities to their history and culture by
collecting, preserving and sharing digital access to unique collections
and materials that tell local community stories and celebrate our
heritage.

Provide equitable services that are responsive to the cultures,
languages, abilities, and other diversities through library resources,
community-conscious services, and multilingual programming.

Partner with County, state and federal agencies such as Veterans
Services, Office of Care Coordination, OC Health Care Agency, OC
Animal Care, Registrar of Voters, Census Bureau, Department of
Education and Workforce Development to reach and engage
underserved communities.

Develop a skilled, diverse workforce whose members engage in
continuing education and leadership development opportunities to
deliver high quality information services and affect positive change in
our communities.

Aliso Viejo Fountain Valley La Palma Rancho Santa Margarita
1 Journey 17635 Los Alamos Street 7842 Walker Street 30902 La Promesa
Aliso Viejo, CA 92656 Fountain Valley, CA 92708 La Palma, CA 90623 Rancho Santa Margarita, CA 92688
949-360-1730 714-962-1324 714-523-8585 949-459-6094
Mon. - Thurs. 10am - 7pm Mon. - Thurs. 10am - 7pm Mon. - Thurs. 10am - 7pm Mon. - Thurs. 10am - 7pm
Fri. & Sat. 9am - 5pm Fri. & Sat. 9am - 5pm Sat. 9am - 5pm Fri. & Sat. 9am - 5pm
 
Brea Garden Grove Chapman Ladera Ranch San Clemente
1 Civic Center Circle 9182 Chapman Avenue 29551 Sienna Pkwy 242 Avenida Del Mar
Brea, CA  92821 Garden Grove, CA 92841 Ladera Ranch, CA 92694 San Clemente, CA 92672
714-671-1722 714-539-2115 949-234-5940 949-492-3493
Mon. - Thurs. 10am - 7pm Mon. - Thurs. 10am - 7pm Mon. - Thurs. 9am - 6pm Mon. - Thurs. 10am - 7pm
Fri. & Sat. 9am - 5pm Sat. 9am - 5pm Sat. 9am - 5pm Fri. - Sun. 9am - 5pm
   
Costa Mesa/Donald Dungan Garden Grove Main Laguna Beach San Juan Capistrano
1855 Park Avenue 11200 Stanford Avenue
Costa Mesa, CA 92627 Garden Grove, CA 92840 363 Glenneyre Street 31495 El Camino Real
949-646-8845 714-530-0711 Laguna Beach, CA 92651 San Juan Capistrano, CA 92675
Mon. - Thurs. 10am - 7pm Mon. - Thurs. 10am - 7pm 949-497-1733 949-493-1752
Fri. - Sun. 9am - 5pm Fri. - Sun. 9am - 5pm Mon. - Thurs. 10am - 7pm Mon. - Thurs. 10am - 7pm
    Fri. & Sat. 9am - 5pm Sat. & Sun. 9am - 5pm
Costa Mesa/Mesa Verde Garden Grove Tibor Rubin  
2969 Mesa Verde Drive 11962 Bailey Street
Costa Mesa, CA 92626 Garden Grove, CA 92845 Laguna Hills Technology Seal Beach/Mary Wilson
714-546-5274 714-897-2594 25555 Alicia Parkway 707 Electric Avenue
Mon. - Thurs. 10am - 7pm Mon. - Thurs. 10am - 7pm Laguna Hills, CA 92653 Seal Beach, CA 90740
Fri. - Sun. 9am - 5pm Sat. 9am - 5pm 949-707-2699 562-431-3584     
    Mon. - Thurs. 10am - 7pm Mon. - Thurs. 10am - 7pm
Cypress Irvine/Heritage Park Sat. 9am - 5pm Sat. 9am - 5pm
5331 Orange Avenue 14361 Yale Avenue  
Cypress, CA 90630 Irvine, CA 92604
714-826-0350 949-936-4040 Laguna Niguel Stanton
Mon. - Thurs. 10am - 7pm Mon. - Thurs. 10am - 8pm
Sat. & Sun. 9am - 5pm Fri. - Sun. 9am - 5pm 30341 Crown Valley Parkway 7850 Katella Avenue
    Laguna Niguel, CA 92677
Dana Point Irvine/Katie Wheeler Stanton, CA 90680
33841 Niguel Road 13109 Old Myford Road 949-249-5252
Dana Point, CA 92629 Irvine, CA 92602 714-898-3302
949-496-5517 714-669-8753 Mon. - Thurs. 10am - 7pm Mon. - Thurs. 10am - 7pm
Mon. - Thurs. 10am - 7pm Mon. - Thurs. 10am - 8pm Fri. - Sun. 9am - 5pm
Fri. - Sun. 9am - 5pm Fri. - Sun. 9am - 5pm Sat. 9am - 5pm
     
El Toro Irvine/University Park
24672 Raymond Way 4512 Sandburg Way Laguna Woods Tustin
Lake Forest, CA 92630 Irvine, CA 92612 24264 El Toro Road 345 East Main Street
949-855-8173 949-786-4001 Laguna Woods, CA 92637 Tustin, CA 92780
Mon. - Thurs. 10am - 7pm Mon. - Thurs. 10am - 8pm 949-639-0500 714-544-7725
Fri. - Sat. 9am - 5pm Fri. - Sun. 9am - 5pm Mon. - Fri. 10am - 4:30pm Mon. - Thurs. 10am - 7pm
   
Foothill Ranch La Habra Fri. - Sun. 9am - 5pm
27002 Cabriole 221 E. La Habra Blvd.  
Foothill Ranch, CA 92610 La Habra, CA 90631
949-855-8072 562-694-0078 Library of the Canyons Villa Park
Mon. - Thurs. 10am - 7pm Mon. - Thurs. 10am - 7pm 7531 E. Santiago Cyn.Rd. 17865 Santiago Boulevard
Sat. 9am - 5pm Sat. & Sun. 9am - 5pm Silverado, CA 92676 Villa Park, CA 92861
  714-649-2216 714-998-0861
Mon. - Thurs. 10am - 7pm Mon. - Thurs. 10am - 7pm
Sat. 9am - 5pm Sat. 9am –5pm
 

Los Alamitos/Rossmoor Westminster
12700 Montecito Road 8180 13th St.
Seal Beach, CA 90740 Westminster, CA 92683
562-430-1048 714-893-5057
Mon. - Thurs. 10am - 7pm Mon. - Thurs. 10am - 7pm
Sat. 9am - 5pm Fri. & Sat. 9am - 5pm
 

VISIT US!