HR Software Solutions | Best HR Management Software | Wolken Software

WOLKEN SOFTWARE

Simple,Scalable,Secure

What Wolken Care offers to You?
 Enterprise Customer Service
 IT Service Management
 HR Case Management

Enterprise Customer Service

 A customer ticket management system is an application that
handles customer interactions with your business across different
channels.

 It boosts your CX by bringing a uniform customer interface, workflow
management, BI, and enabling technology under one roof.

 Reach your customers everywhere with a customer IT ticket system
management system.

 Give your service agents a standardized interface to interact with
customers and Hr software solutions .

IT Service Management

 Wolken's IT Service Management helps you stay on top of your
business functions and resolve internal issues swiftly.

 Wolken's dedicated modules for various IT processes viz. -
Change Management, Incident Management, Problem
Management .

 IT Asset Management to name a few, ensure exponential rise in
productivity & employee satisfaction.

. HR Case Management
 Provide your most valuable resources with the support they need

for the help desk software.

 The Case Management platform that assists end - to - end HR
functions from recruitment to retirement.

IT Ticket System

 A customer ticket management system is an application that
handles customer interactions with your business and sla
tracking .

 It boosts your CX by bringing a uniform customer interface and sla
customer service.

 Great customer service is about efficient management of
perceptions and customer needs and best help desk software.

Help Desk Software

 Non-systemic tracking of the workflow of each customer request is
near impossible and best Itms tools .

 Managing to close a customer ticket on time with it is even more
effective with It support management.

 Be available for your customers anywhere, everywhere!.with the
help of management it support services.

Omnichannel Software

 Wolken ServiceDesk offers your customers an integrated, high end
customer experience and omnichannel for customer service.

 Wolken's CSAT module helps you keep improving and growing by
attaining valuable feedback from your customers about things that
matter to you and about the omnichannel software.

 Wolken ServiceDesk’s resourceful Customer Satisfaction module
comes with predefined questions' library and can be configured to
tailor-fit your enterprise's requirements by the use of omnichannel
contact center software.

Best Knowledge management Sotware

 Wolken ServiceDesk comes with an in-built Knowledge Base that
can be viewed by both your customers and managed It support
services.

 The articles written by your agents are approved by a reviewer.
Once validated, they can be viewed by your agents and customers
alike for the best Itsm tools.

 Search any article in the database using relevant keywords and
find your results within seconds by use of sla tracking.

Customer Service Help Desk

 Wolken's CSAT module helps you keep improving and growing by
attaining valuable feedback from your customers about things that
matter to you.

 Wolken ServiceDesk’s management resourceful Customer
Satisfaction module comes with predefined questions' library and
can be configured to tailor-fit your enterprise's requirements.

 Trigger your survey for any customer and all cases whenever best
suited, to ensure you capture all the valuable feedback from your
customers.

Visit our Website :
https://www.wolkensoftware.com/
Address:
# 6/2, Brigade Champak,
2nd floor, Infantry Road,
Union Street, Bangalore 560001.
E-mail: [email protected]
Contact Us : +91 080-41741019
customer way. Experience the power of a synchronised, holistic and
intelligent ticketing system with