Professional Portfolio

PROFESSIONAL PORTFOLIO










Ti-Hesia Jackson, RN-BSN
4101 Ellis Street

Capitol Heights, MD 20743
(202) 236-6440

[email protected]





“People with high assurance in their capabilites approach difficult tasks
as challenges to be mastered rather than as threats to be avoided.”
Albert Bandura

Table of Contents


Professional Overview

4 – 5 Curriculum Vitae

6 Teaching Philosophy


Certifications
8 ACLS/BLS
9 Simulation in Education

Professional
11 Power Point Presentation Movie: Managing Conflict

12 Education Poster: Workplace Bullying

PROFESSIONAL OVERVIEW

Ti-Hesia L. Jackson, RN-BSN 202-236-6440
[email protected]
4101 Ellis Street
Capitol Heights, MD 20743

Education Drexel University, Philadelphia, PA 6/16/2018 (Education)
M.S.N. Trinity Washington University, Washington, DC 2012 (cum laude)
Banner College, Arlington, VA 2007 (Massage Therapy, Honors)
B.S.N. Howard Dilworth Woodson S.H.S., Washington, DC 1997 (Humanities)
L.M.T

Diploma

Professional Experience
2004-Present MedStar Washington Hospital Center, Washington, DC

Ambulatory Nurse Coordinator 2016-Present

Radiation Oncology



Clinical Nurse 2014-2016
Pre-Operative/Post Anesthesia Care Unit




Clinical Nurse 2012-2014
Medical Surgical Pulmonary Step down




Administrative Coordinator 2007-2012
Radiation Oncology




Medical Office Assistant II 2004-2007
Radiation Oncology




2002-2006 Associates of Ekuban Realty, Takoma Park, MD, Sales Associate



2000-2004 Suburban Comprehensive Breast Center, Bethesda, MD



Radiologist Assistant/ Team Lead 2002-2004
2000-2002

Administrative Assistant




1997-2000 Chevy Chase Bank Greenbelt, MD



Sales and Service Associate 1999-2000



Head Bank Teller 1998-1999


Travel Bank Teller 1997-1998




1995-1997 Kentucky Fried Chicken, Washington, DC



Shift Supervisor 1996-1998



Customer Service, Cashier 1995-1996

Additional Skills

Computer Proficiencies: Microsoft Office, Blackboard Learn, Moodle,
Apple Mac Platform
Healthcare Applications: Centricity, Cerner, Aria, Invision, Amalga,
Peoplesoft, API time management, Clairvia
Social Media Platforms: Facebook, Instagram, You tube

Licensure and Certifications

Registered Nurse (DC)-RN1026955 Expiration Date June 30, 2018
ACLS Certified Expiration Date July 31, 2018
BLS Certified Expiration Date July 31, 2018
License Massage Therapist (MD) Inactive October 2014
Real Estate Sales Person (MD) Inactive June 2006

Teaching Philosophy


My style of teaching is a reflection of my teaching philosophy, which

incorporates both social learning theory and humanism approaches. The learner is at the
center of the learning process. To illustrate this philosophy I envision learning as a three
branched tree, with each branch dependent on the other to survive. One outer branch is
self-efficacy, the middle branch is the learner, and self-actualization represents the other
outer branch.
Social learning theory emphasizes modeling the desired behavior the educator
wants to perpetuate to the learner to promote self-efficacy. This requires educator-learner
mutual respect. The attributes I consistently portray as an educator to be modeled by the
learner are: personal responsibility, integrity, accountability, responsiveness, productivity,
inquiry, reliability, and honesty.
Student centered learning encourages planned substantial lessons that are
engaging and positively contributes to the learning experience of the student. If this is
executed just right maximization and utilization of student’s invested time can be
stimulating and learning sustained.
Self-actualization provides the student the ability to acquire learning based on
their individual needs. It is impossible to customize lesson plans to meet every students’
needs. Encouraging student self-examination can facilitate a students’ ability to understand
how they learn through this exploration. What my students learn in the classroom should
prepare them to both recognize and respond accordingly to practical situations. At this and
only this time, do I receive satisfaction that learning has taken place.

CERTIFICATIONS

ACLS









BLS

Simulation in Education Certificate of Completion

PROFESSIONAL PRESENTATIONS

Managing Conflict in the Workplace.mov

Education Poster



Teach Me Don't Hurt Me:

A Best Practice Education Program to Help New Nurses Recognize and Respond to Work Place Bullying

Ti-Hesia Jackson, BSN, RN; Mary Beth Rice, BSN, RNC-NIC;

Deborah Shaw, BSN, RN, CPN; Karen Waterfall, BSN, RN, CCRN
Drexel University, Philadelphia PA
TRIFOLD AREA – THIS GUIDE WILL BE REMOVED BEFORE PRINTING – TRIFOLD AREA – THIS GUIDE WILL BE REMOVED BEFORE PRINTING – TRIFOLD AREA – THIS GUIDE WILL BE REMOVED BEFORE PRINTING – TRIFOLD AREA – THIS GUIDE WILL BE REMOVED BEFORE PRINTING – TRIFOLD
Background TRIFOLD AREA – THIS GUIDE WILL BE REMOVED BEFORE PRINTING – TRIFOLD AREA – THIS GUIDE WILL BE REMOVED BEFORE PRINTING – TRIFOLD AREA – THIS GUIDE WILL BE REMOVED BEFORE PRINTING – TRIFOLD AREA – THIS GUIDE WILL BE REMOVED BEFORE PRINTING – TRIFOLD Assessment Recommendation & Goals

Horizontal violence and workplace bullying in the Who may display bulling behaviors? Despite increased awareness of bullying in the workplace, there
nursing profession has been prevalent for many years continues to be a high number of nurses experiencing these difficult
but is now drawing more attention due to the negative   situations. New nurses are more susceptible to bullying than
effects on nursing retention, increased stress and patient A bully may be someone who uses a position of power to intimidate experienced nurses because of their lack of experience and new
care. Nursing is already considered a high stress those deemed as subordinate. roles. We propose an educational program about bullying that
profession; add the negative effects of horizontal includes online learning modules, effective communication,
violence and this can be detrimental to the victim The Effects of Bullying Positions that often portray bullying behaviors have been preceptor education, and how to report and resolve incidences of
physically and mentally.The victims’ negative view of identified as: horizontal violence. We have created the mnemonic SCORE, and
themselves, others and the world is increased; and they The effects of new nurse bullying and workplace violence have a vE  xperience or Expert nurse believe that following it can decrease the incidence of bullying.
use ineffective coping strategies to manage their direct effect on patient safety and outcomes and the nurse. Bullying v Clinical coach or Preceptor
problems (Dehue, Bolman,Vollink, & Pouwelse, 2012). behaviors cause absenteeism, decrease productivity, increase costs vN  urse manager or Leader elf-assessment: an online learning module
The presence of these disruptive behaviors results in an for recruitment and retention, and increase fees related to legal vR  esource nurse that defines the various types of bullying and
unhealthy toxic work environment that is not only action. According to a Price Waterhouse Cooper research cited by vP  hysician includes a self-assessment to determine
recognized by co-workers but by patients and their Rainford,Wood, McMullen & Phelpsen (2015) between $300,000 v Nursing assistant or Patient care technician exposure and participation in bullying.
families. and $4 million is lost by hospitals for every percentage point lost vO  ther experienced healthcare professional
from attrition of nurses. A research reveals that nurses who are ommunication: an online learning module
Despite the demands for more nurses as the baby bullied are three times more likely to change professions in the first Age can also be a means of imbalanced power. The older nurse may view the about communication styles and ways the
boomers retire healthcare facilities are feeling the or second year of their careers. Increases in dissatisfaction and novice as a child rather than a colleague. nurse can utilize assertive communication.
effects of work place bullying due to the high turnover work related injuries can be directly attributed to bullying.   Simulation and case studies will be presented
of nurses leaving their positions especially new Bullies are also bred from personal experiences. A nurse who may have been for nurses to complete.
graduates. In 2004 it was reported that up to 60% of Physical, psychological, and financial burdens may manifest as stress bullied previously may in turn perpetuate these same behaviors into practice.
new graduate nurses left their position within the first reactions in victims of bullying. The impact of these reactions can The level of academic accomplishment of the novice nurse may intimidate the ptions: an online learning module outlining
year, more recent studies have shown that the turnover range from anxiety and depression to post traumatic stress bully. Expert nurses who are not proficient may use the novice nurse as a actions the nurse can take if they are victims of
for new graduates is 17.7% in the first year and 33.4% disorder. Many victims reported low self-esteem, low confidence scapegoat to blame and cover their inefficiencies. bullying.
within the second year (Weaver, 2013), and the primary and low self-worth. Some physical symptoms experienced included
reason for most nurses leaving their position was irritable bowel syndrome, headaches, high blood pressure, Why are new nurses bullied? esolution: course of action after the
related to work place bullying. Several nursing fibromyalgia, decreased immune response, and arrhythmias reporting.
organizations have issued statements regarding the (Johnston et al., 2010). Emotional effects of bullying may not be New nurses are often the targets of bullying behaviors because of their
negative effects of this behavior on nurses and patients obvious but cause interference with critical thinking and decision- inexperience in the field of nursing and their vulnerability due to self-doubt and ducation: creation of flyers to be hung,
and proposed improvements in the work environment. making. These emotional effects may present as loss of sleep, uncertainty as a novice. They have untested clinical theories, knowledge creation of a unit based committee, mentorship
In 2015 the American Nurses Association (ANA) issued nightmares, fatigue, forgetfulness, difficulty concentrating and deficits, and other clinicians may not initially trust their competency.The new programs for new nurses
a position statement stating that nurses are required to ultimately burnout. Behavioral effects of bulling may include the nurse is expected to manage patients with minimal guidance who have
“create an ethical environment and culture of civility dependency of drugs and alcohol, smoking, and overeating. comorbidities and a higher acuity of illness then they are use to as a student Incorporating SCORE into workplace education will
and kindness, treating colleagues, co-workers, Internalization of feelings and emotions related to bullying nurse. Combined with deficiencies in prioritizing, time management, and critical provide new nurses with the tools and resources
employees, students and others with dignity and experiences can increase the rate of premature death, PTSD, thinking can be extremely intimidating. they need to be empowered to identify and address
respect.” As the nursing shortage continues this suicide, and homicide. Disruptions in family dynamics are possible   bullying if it should happen to them.
presents a significant stressor in the work environment because of these behavioral changes. Coping mechanism may cause New grad nurses lack confidence and social connections to ward off
with new graduate nurses at risk of being the targets for financial difficulties due to payments for treatment, litigation or loss interpersonal conflict. Established relationships are nonexistent. There is no The goals of our education program include:
horizontal violence (Weaver, 2013). of income. shield to protect the nurse as they orient into a new setting with added v Increased workplace education about bullying
responsibilities. The decrease in social connections creates ineffective or v Decreased nursing turnover
% New Nurse Turnover Nurse bullying fosters a negative and unsafe work environment for inadequate communication that renders an environment that does not v Decreased workplace stress
35 the nurse caring for patients. The quality of care on the nursing unit empower the nurse to seek help and ask questions related to patient care. The
becomes unsafe with poor/negative communications and new nurse furthermore may have inadequate knowledge related to managing v Creation of a more cohesive and ethical work
subsequent negative relationships between healthcare conflict. environment that fosters effective communication
professionals. The occurrences of adverse event increase with a
higher potential for patient death and failure to respond and What are some types of bullying behaviors? amongst coworkers
recover. Increased fear, stress and anxiety from bullying take on Nurse bullying can be direct or indirect.Workplace bullying is
30 avoidance behaviors.To cope the nurse may use sick leave more defined as unwanted behavior occurring in the workplace between
often, arrive late for shifts or become absent during work shifts coworkers that is either physical or verbal, and viewed as intolerable
25 which can create unsafe nurse-patient ratios and unit shortages. by the receiver. References
Other avoidance behaviors include mental dissociation and
20 resignation. Victims exhibit avoid asking for help when needed for Bullying behavior can present as: Adeniran R, Bolick B, Cuming R, et al. Civility tool-kit: resources to empower healthcare leaders to identify, intervene, and prevent
difficult procedures, treatments or use of unfamiliar equipment. vD  irect sabotage workplace bullying: introduction to the tool-kit. Retrieved from www.stopbullyingtoolkit.org.
15 These factors can affect patient care thus jeopardizing patient safety v Incivility American Nurses Association. (2015).
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10 v Professional terrorism Workplace-Violence.html
vI  solation Castronovo, M.A., Pullizzi,A., & Evans, S. (2015). Nurse bullying: a review and a proposed solution. Nursing Outlook, 64(3), 208-214
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