Tricktok Introduction Deck EN

WhatsApp Automation Expert08:21

WhatsApp CRM

Automation for more sales

WWhhaattssAAppppAAuuttoommaattioionnEExxppeerrt0t8:21

Are You Facing

1.Too many inquiries, not able to manage
2.Unable to oversee employee's replies
3.Maximum 4 teammates using the same WhatsApp
4.Don't have a CRM system on WhatsApp
5.Still sending notifications manually
6.No system to do remarketing

WhatsApp multiple customer service WWhhaattssAAppppAAuuttoommaattioionnEExxppeerrt0t8:21
management, team synchronization login sharing
team inbox
Usage Scenario 1: Sharing a number
Shared multi-person
customer service system

Simultaneous Staff 1
management Staff 2
Staff 3
Live view

Same platform

Real-time
collaboration

WhatsApp store number

WhatsApp multiple customer service WWhhaattssAAppppAAuuttoommaattioionnEExxppeerrt0t8:21
management, team synchronization login sharing
team inbox
Usage Scenario 2: Managing Multiple
Locations Shared multi-person
customer service system
Simultaneous
management Branch 1

Live view Branch 2


Branch 3

Same platform
Real-time

collaboration




︱Boss Management

WhatsApp Automation Expert 08:21

Automate Your Workflow

Hi, I would like to UROOT Spa
know about your spa
service

WhatsApp Automation Expert 08:21

Shopping, Booking, Webinar Notification

Order Confirmation

Thanks for your purchase

Delivery Notification

Tracking Code : 888

WhatsApp Automation Expert 08:21

Personalised Marketing

VIP ASIA Hi {{name}}! Happy birthday {{name}}!
Follow Up December
Thanks for purchasing our new We are overjoyed to share this special
clothes design last month! I hope you day of yours with you. We wish you
enjoy it. nothing but the best things this life
can ever offer.
These are the best sellers now! I would
like to send some pictures for you to Get 50% Off today when you
have a look! purchase with us, our treat!

Birthday Your Your
Deals! Favourites Gift

Client Tagging Personalised Broadcasting

？What Is Tricktok WhatsApp Automation Expert08:21

Multiple Customer Service

By using the multiple customer service feature, merchants
can arrange for multiple colleagues to log in and use their
WhatsApp accounts simultaneously for conversation
management. Meanwhile, users can set up automated
replies to messages, eliminating the time-comsuming
manual customer service procedures and makes it easy to
provide customer support to customers.

WhatsApp Notification

WhatsApp's online store billing system lets customers
automatically receive electronic bills or receipts on
WhatApp as soon as they have placed an order. Once
you get the customer's contact information, you can use
the Tricktok system for broadcast marketing.

Bulk Messaging

Merchants can broadcast their promotions by using
WhatsApp's bulk messaging feature. You can send more
than 2,000 WhatsApp Bussiness promotional messages to
your customers with just one button. In addition, regular
promotion of your company's products will help
strengthen the interaction between merchants and
customers.

WhatsApp Automation Expert08:21

Tricktok.co

WWhhaattssAAppppAAuuttoommaattioionnEExxppeerrt0t8:21

Which type of
business is suitable?

Online Store Food and Retail Medical and Beauty

Connect your online store to WhatsApp and Food and Retail - Facilitate repeat shopping by Collaborate with multiple people to share
automate the process. using WhatsApp WhatsApp and automate notifications.

WWhhaattssAAppppAAuuttoommaattioionnEExxppeerrt0t8:21

If you are a beauty salon / medical center / online store

Features you should use:

notification marketing

Online store order Promotion and customer
notifications system management

team inbox API

Multiple people sharing Application
customer service system Programming

Interface

Replace Email, send by WhatsApp
Receipt notification, confirmation notification, shipment notification

WWhhaattssAAppppAAuuttoommaattioionnEExxppeerrt0t8:21

Three must-use systems for online stores
on WhatsApp

1 notification Increase purchase rate
Notify your customers through order notifications, confirm ordeer or
Online store order delivery details and so on , to enhance customer experience. At the
notifications system same time, you can establish a relationship with your customers for
first time on WhatsApp to facilitaate future promotions.

2 team inbox Increase customer satisfaction

Multiple people Work with colleagues to manage customer service, improve the
speed of cooperation, solve customer problems promptly, with
sharing customer canned messages and auto-response features to save time and
service system improve efficiency.

3 marketing Increase repeat purchase rate
When there is enough customer base, use the category and
Promotion and broadcasting functions to push personalized messages or offers to
customer users to promote repeat consumption and increase sales.

management

WWhhaattssAAppppAAuuttoommaattioionnEExxppeerrt0t8:21

WhatsApp Notification - Order and appointment notification notification
function
Online store's order
Function Introduction notification system

You can customize your own billing format and automatically send messages through
WhatsApp numbers, including confirmation notification of non-payment/paid items in
the customer's shopping cart, notification of customer's purchased items that have been
shipped, and so on. If you are a user of the reservation system, you can also send your
customers appointment time confirmation through us to enhance the customer service
experience.

Online store payment reminder Online store order confirmation

Please complete your Thank you for your order
payment as soon as possible

Online store shipping notification Appointment Confirmation

Order Number : 888 Appointment
date: Tomorrow

WWhhaattssAAppppAAuuttoommaattioionnEExxppeerrt0t8:21

WhatsApp Notification - Order and appointment notification
notification function
Online store's order
Why Online Stores Must Use This notification system

According to the survey, there are 89% of consumers value dialogue and interaction
with merchants. The details such as order follow-up and instant notifications can
become a "demerit point" trap for online stores! WhatsApp automatically confirms
orders and notifies customers of the latest order status so that customers don't have to
"worry about it"!

Online store payment reminder Online store order confirmation

Please complete your Thank you for your order
payment as soon as possible

Online store shipping notification Appointment Confirmation

Order Number : 888 Appointment
date: Tomorrow

WhatsApp Notification - Order and appointment WWhhaattssAAppppAAuuttoommaattioionnEExxppeerrt0t8:21
notification function
notification
Why use WhatsApp to replace Email?
Online store's order
notification system

98% > 25%

WhatsApp Open-Rate Email Open-Rate

WhatsApp Notification- Order and appointment notification WWhhaattssAAppppAAuuttoommaattioionnEExxppeerrt0t8:21
function
notification
Connect to all online store systems
Online store's order
notification system

WWhhaattssAAppppAAuuttoommaattioionnEExxppeerrt0t8:21

WhatsApp multiple customer service team inbox
management, team synchronization login sharing
Shared multi-person
customer service system

Function Introduction

All devices log in to Assigned To Unread
WhatsApp together
Hi @Ken, please follow up client's
An unlimited number of people can share payment ASAP.
a single WhatsApp business number,
breaking the pain of only providing two MESSAGE NOTES
devices to log in.
Set up quick replies to Unread function - track
Colleagues chat with each repeat messages
other in private chat rooms unread messages
Want to set up a quick reply to any
Colleagues can chat with each other questions? There's no limit to what you Too many WhatsApp customers at one
privately on the system, which is think. Repeated questions and time- time and ignore a small number of
convenient and quick to communicate consuming responses? An unlimited people? Unread feature allows customers
directly. Leave a small note before number of quick messages, convenient who have already sunk to the bottom but
leaving work, with information to explain and quick to select directly. have not been replied to return to the
the situation, so that each customer has a top of the list instantly. Don't worry
continuous good service. about ignoring any customer and
affecting the company's imae.

WhatsApp multiple customer service WWhhaattssAAppppAAuuttoommaattioionnEExxppeerrt0t8:21
management, team synchronization login sharing
team inbox
Usage Scenario 1: Sharing a number
Shared multi-person
customer service system

Simultaneous Staff 1
management Staff 2
Staff 3
Live view

Same platform

Real-time
collaboration

WhatsApp store number

WhatsApp multiple customer service WWhhaattssAAppppAAuuttoommaattioionnEExxppeerrt0t8:21
management, team synchronization login sharing
team inbox
Usage Scenario 2: Managing Multiple
Locations Shared multi-person
customer service system
Simultaneous
management Branch 1

Live view Branch 2


Branch 3

Same platform
Real-time

collaboration




︱Boss Management

WWhhaattssAAppppAAuuttoommaattioionnEExxppeerrt0t8:21

WhatsApp Keyword Reply

Automated Chatbot

Function Introduction

Business Message Includes Biz Hours
Hours

Our Operating Hours are from This feature can be turned on
Monday to Friday 1030am-730pm at certain times

24-hour autoresponders You can also set up our system to turn the
without manual labor autoresponder on or off at certain times
automatically.
Once your autoresponder settings are turned on,
our system will be up and running 24/7. It keeps Segmented customers help
running until you turn it off. with remarketing

Unlimited autoresponders The autoresponder feature allows you to
understand your consumer base better.
You can set up unlimited autoresponders for your Segment customers based on their characteristics,
calls, replacing real customer service such as location, preferences. It helps implement
remarketing strategies and target and convert
customers.

WWhhaattssAAppppAAuuttoommaattioionnEExxppeerrt0t8:21

WhatsApp Keyword Reply Automated Response Set-Up Time
Automated Chatbot
Replaces manual responses Auto-reply support available during
WhatsApp Button to frequently asked questions company off-hours

The company address is... 18:00 to 08:00

Perfectly integrated with the latest Automated Tagging Email Reminders
WhatsApp features
Automatically categorize Notify you immediately when you
With WhatsApp's newest button feature, customers can choose from customers for you receive a specific keyword
various options and perfect automated response!
#VIP #Kowloon #Jirou 85297212757
Send " Hi" to you

Why Choose ChatDaddy WWhhaattssAAppppAAuuttoommaattioionnEExxppeerrt0t8:21

Personalized Service

ChatDaddy is a people-oriented company that treats
every customer with care, becoming customers'
friends on the road to class.

Reasonable price, high-cost performance

Our rich account allows you unlimited access to this feature with
no hidden fees.

Mature development

We have been improving and expanding our system
for two years.

Trusted by over a thousand users

We have been in business for over three years, have
worked with over a thousand clients, and expand our
business worldwide.