WhiteCoat-Annual-Report

September 2014

University Physicians’ Association, Inc.

IWnvheistetmCeonatst

Knoxville, TN
Annual Shareholder Report

Your Insight to Light the Way

Clinical Integration Impact

Jerry B. Willis, MBA Robert F. Elder, MD Kim Friar Trey La Charité, MD Blaine L. Enderson, MD
CI Director UPA President Executive Director CI Medical Director Medical Director &

Treasurer

If It’s Health Care, We’ll Be There.

2

Lynn Lowery, CPC, CFPC Jill Martinez Mary Cooper, RN Dana Gullett, LBSW
Primary Care CI Data Analyst Patient Care Patient Care
Coordinator Coordinator
Coding Specialist

Insight to Light Your Way

Clinical Integration
A physician led system (or network) where patients flow from site to site, based
on preference and clinical need, followed by clinical records and a unified care plan.

UPA’s network of independent physicians provides a higher degree of effective
care coordination which leads to the ability to deliver greater quality of care.

UPA is committed to ensure quality while controlling cost.

“CI Impact” newsletter provides important communications to UPA members
regarding health care delivery teams, evidence based practice, care management,
outpatient pathways and a large variety of important clinical integration necessities.

3

East Tennessee’s
Leading Physician
Association

Physician
Established.
Physician
Owned.

August 2014
Shareholders 419
Affiliate 118
Non Physician Affiliate 193
Associate 23

UPA Membership

Physician Strong Since 1995

J. Michael McCoy, DDS
Vice President, UPA

4 Chair, Membership Committee, UPA

2015 UPA Membership Fee Structure

UPA MEMBERSHIP MEMBER BENEFITS
SHAREHOLDER STOCK: $1,000
(STOCK RETURNABLE UPON TERMINATION) • Carrier contracts negotiated on behalf of members. Members
APPLICATION FEE: $300
maintain the freedom to contract independently with additional
DELEGATED CARRIER CREDENTIALING; EXCLUDES BCBST carriers beyond the UPA contracts.

ANNUAL MEMBERSHIP FEES: • Relieves administrative responsibility with multiple and timely
SHAREHOLDER AFFILIATE NON PHYSICIAN
$500 $750 $300 application processing and primary source verifications.

See Essential Service Fees for • Involvement with UPA committee leadership opportunities for the
MEDICARE, MEDICAID, CAQH, CHAMPUS, MISCELLANEOUS
Michael McCoy, DDS, Chair UPA Membership organization.
Mitzi Vaughn, UPA Director of Managed Care
• Voting privileges for the organization’s continued success.
CREDENTIALING • Clinical Integration personal data access and profile information to
APPLICATION FEE: $300
PRIMARY SOURCE VERIFICATION; HOSPITAL PRIVILEGES comply with the future of health care.

REAPPOINTMENT CYCLE EVERY 2 YEARS • vElect access to capture managed care reimbursement rates

REAPPOINTMENT FEES: according to specialty, procedure codes and carrier divisions.
PROVISIONAL INITIAL REAPPOINTMENT
$300 $300 • Vast communications regarding managed care, clinical integration,
$300
PROCESSING FEE (INITIAL): $100 alerts and training opportunities.

MEDICAL STAFF CATEGORIES • Marketing services with website presence including video,
ACTIVE, COURTESY, ASSOCIATE, AFFILIATE, LOCUM TENENS
photography and content.
Amy B. Stevens, MD, Chair Credentials Committee
Kerrie Harless, UPA Director of Physician Services PRIVILEGES & MEMBERSHIP

ESSENTIAL SERVICES • UPA Managed Care credentialing and The University of Tennessee

OPTIONAL SERVICE PROVIDED FOR YOUR ASSURANCE Medical Center request for privileges are managed and
coordinated by UPA within the Medical Staff and Physician
APPLICATION FEES: Services Office located at:
MEDICARE GROUP MEDICARE KENTUCKY
INDIVIDUAL MEDICAID UPA Physician Services
$250 $100 $250 2121 Medical Center Way
Suite 100
OUT OF STATE TN MEDICAID TN MEDICAID Knoxville, TN 37920
MEDICAID GROUP INDIVIDUAL 865-305-9765
M-F 8:00 a.m. – 5:00 p.m.
$250 $150 $100
• Upon both UPA and the hospital’s Medical Staff Committee
CHAMPUS/TRICARE CHAMPUS/TRICARE BLACK
GROUP INDIVIDUAL LUNG/DEPT. OF approvals, clinicians are notified of their privileges and
membership status.
$100 $100 LABOR
• Multiple avenues of audits are performed annually to ensure
$100
complete compliance with NCQA and The Joint Commission.
MISCELLANEOUS MISCELLANEOUS CAQH NEW
SIMPLE COMPLEX ADDITIONAL ASSURANCE
$150
$100 $250 • UPA offers an additional service that coordinates the extensive
CAQH ANNUAL
Mitzi Vaughn, UPA Director of Managed Care application process for multiple healthcare organizations that are
$100 required for clinicians. Applications are processed through the
UPA Managed Care Division located at:

UPA Essential Services
9000 Executive Park Drive
C200
Knoxville, TN 37923
865-670-6750
M-F 8:00 a.m. – 5:00 p.m.

• Complete assurance in maintaining your confidential records.
• Audits to ensure compliance are performed through multiple avenues.
• NCQA Compliant.
• The Joint Commission Compliant.
• Managed Care audits performed to maintain full credentialing with

primary source verifications.

5

Pictured Left to Right

Natalie P. Blaché, MD
Erinn R. Morgan, MD
Robert F. Elder, MD
Nikki B. Zite, MD, MPH
Catherine H. Kingery, NP
Jaclyn B. van Nes, MD

On behalf of Women’s Specialty Care &

Robert F. Elder, MD, President, UPA

Striving to serve through healing, education and discovery.

Office Locations

865-539-2287 West 9625 Kroger Park Drive; Suite 200
865-922-5870 Halls 4005 Fountain Valley Drive; Suite 450
865-458-2378 Loudon 2480 Highway 72 North; Suite 200
865-305-9799 Seymour 11606 Chapman Highway; Suite 2
865-305-9799 Main 1928 Alcoa Highway; Suite B-300

6 www.utwomensspecialtycare.org

On behalf of University Oral & Maxillofacial Surgery

J. Michael McCoy, DDS
Vice President and Chair, Membership Committee, UPA

University J. Michael McCoy, DDS
Oral & Maxillofacial

Surgery

Drs. Jack E. Gotcher, Jr., DMD, PhD

Board certi ed physicians specializing in surgery for the
face, mouth & jaw.

1928 Alcoa Highway
Suite B-205
Knoxville, TN 37920

Phone: 865-305-6625

7

In an Emergency

Trauma is No Accident

The University of Tennessee Graduate School of Medicine
Department of Surgery

On behalf of 1924 Alcoa Highway
Box 11
Blaine L. Enderson, MD
Professor, Department of Surgery Knoxville, TN 37920
Division of Trauma & Critical Care Surgery Phone: 865-305-6058
Medical Director & Treasurer, UPA

8 Board Certified Surgical Critical Care & General Surgery

On behalf of University Gastroenterology, PC

John A. Stancher, MD, Secretary and Board Member, UPA

www.utmedicalcenter.org

University Gastroenterology, PC
UHS Gastroenterology

1928 Alcoa Highway Phone: 865-670-6570
Suite B-100
Knoxville, TN 37920

Mark D. Anderson, MD
John A. Stancher, MD
Sangeeta (Sandy) Gulati, MD
Carlos Rollhauser, MD
Ramanujan Samavedy, MD
Jacque Prince, ANP
Katie Beck, ANP

9

Jason Buehler, MD

Daniel Bustamante, MD

Jack Chavez, MD

Craig Combs, MD

W. Eric Cox, MD

Robert Craft, MD

Jerry Epps, MD

Michael Flynn, MD

Michael Godbold, MD

Ashley Hambright, MD

Michael Hosking, MD

J. Doug Keller, DO

J. Russell Langdon, MD University Anesthesiologists

Patrick McConville, MD
Brigitte Messenger, MD

J. Kevin Miller, MD

Edward Mobley, MD

Kabel Morgan, MD

Mark Murray, MD

Don Pearson, MD

Kip Robinson, MD

Cody Rowan, MD

Daniel Sewell, MD

University Anesthesiologists Joseph Simpson, MD
1924 Alcoa Highway
Box 109 Arthur Audie Smith, MD
Knoxville, TN 37920
Phone: 865-305-9220 Jeffrey Staack, MD

Stephen Strevels, MD On behalf of University Anesthesiologists
Matthew Vance, MD
Jerry L. Epps, MD

Chair, Contract & Finance Committee, UPA

Associate Professor and Chair
The Department of Anesthesiology

The University of Tennessee Graduate School of Medicine

1924 Alcoa Highway
Knoxville, TN 37920

10 http://gsm.utmck.edu/anesthesiology

865-670-6117
Serves as a catalyst for education and accountability

throughout the organization.

Active members of the
Health Care Compliance Association.

O ce of Compliance & Regulatory A airs

Leigh Fawbush, Compliance Specialist Betzaida Shands, Director

11

Issam Almashharawi, MD Hospitalists
Daniel Brewer, MD
Anthony Cabrera, MD Board certi ed physicians
Christie Carringer, MD that specialize in providing
Michael Carringer, MD services to inpatients
Srilatha Chilukuri, MD at The University of
Bradley Davis, MD Tennessee Medical Center
Matthew Edwards, DO and direct overall care
Deborah Franklin, DO in the hospital while
Benjamin Helms, DO partnering with primary
Samer Hodroge, MD care physicians.
JJ Janoyan, DO www.utmedicalcenter.org
Ryan Kerr, MD
Jason Kennedy, MD
Trey La Charité, MD
Sahar Lofti, MD
Nihad Menoofli, MD
Landy Morales, MD
Sameh Naguib, MD
Libby Nelson, MD
Murad Salaita, MD
Meharban Singh, MD
Lawrence Smith, DO
Julia Richards van Zyl, MD

On behalf of The University of Tennessee Hospitalists

Trey La Charité, MD
Clinical Integration Medical Director, UPA

Hospitalists 1924 Alcoa Highway
Box 56

Knoxville, TN 37920

12 Phone: 865-305-9081

0

HR 360 Covering every degree of your resource needs.

Equipped to assist the physician practice with complex and sensitive issues.

Ensures compliance with Federal and State regulations including, but not limited to:

• Fair Labor Standards Act (FLSA) • Equal Employment Opportunity (EEO)
• Family and Medical Leave Act (FMLA) • Title VII of the Civil Rights Act
• Americans with Disabilities Act Amendment Act (ADAAA)
• Consolidated Omnibus Budget Reconciliation Act (COBRA)
• Employee Retirement Income Security Act (ERISA)
• Patient Protection and Affordable Care Act (ACA)
• Age Discrimination Employment Act (ADEA)

New employee orientation and training opportunities. Cost-e ective management of human
resources, employee bene ts and payroll.

Health, Dental, Vision, Life, 401 (k), Employee Assistance Program, Short/Long Term Disability
Plans, Cancer, Flexible Spending, Direct Deposit, Employee Relations, Background Veri cations,
Drug Screening and Paid Time O .

Helping Clients & Team Members Achieve a Competetive Advantage

3rd Quarter 865-670-6102
Practice Locations: 68
Team Members: 654

Kelly Sherrod Christi Daniels Scott Stucky Pat Donison
Director Human Resources
Payroll Assistant Employee Relations
Manager Manager

Human Resources and Co-Employment Services 13

Practicing What
We Teach

www.facultyinternalmedicine.com

Amy L. Barnett, MD
Calvin M. Bard, MD
Mary Jo Biss, NP
Dan S. Ely, MD
Kim R. Emmett, MD
Crystal L. Gue, MD
Jessica M. Ivey, MD
Judith D. Kinzy, MD
Mary Russell, FNP-BC

On behalf of Faculty Internal Medicine &

Crystal L. Gue, MD & Daniel S. Ely, MD, Board Members, UPA

Practicing What We Teach

Turkey Creek

11440 Parkside Drive; Suite 302

Cherokee Mills

2250 Sutherland Avenue; Suite 121

14 Phone: 865-218-9220

Christy Bailey, RHIT, CPB
Director, Medical Billing, UPA
Sons: Austin & Christian

Bonded Interest

Taking Care of Business
with Medical Billing

Revenue Cycle Management

Your time is Practice Management Software and
valuable. EHR. ICD-10 Ready.

UPA is ready to Optimize Billing and Collections.
ease the pressure
so you can take control Reimbursement Analysis.

of your practice. Denial and Appeals.

Performance Indicator Reporting.

Auto Eligibility Verification.

Client Interaction.

Multi-Specialty Experienced. 15

Got Codes?

. Certified Coders.
. Team member and client education.

. Knowledgable of coding and payer

guidelines.

. Develop and design coding

material.

. Monthly newsletter “Catch the

Coding Wave” featuring specific

. details about medical coding.
. Analyze denial trends and appeals.
Available resource to UPA Billing

Clients.

Cristy Donaldson, CPC, CPB, CPMA, Coding Manager
16 865.670.6177 [email protected]

One Call
Resolution

UPA Customer Service Department

Lisa Shiflett, CPB, Customer Service Manager
865.670.6760 [email protected]

• A service to our UPA Billing Clients. l of Commitment . One Call Resolut
• Committed to our providers and patients.
• Prompt response. 17
• Staff specialty trained to collect patient balances. ion Sea
• Payment monitoring.
• Assist patients with billing questions.
• Bad debt management.

25 Years

Experience in treating
adult and adolescent

heart conditions.

On behalf of University Heart Surgeons &

Raymond A. Dieter, III, MD, Board Member, UPA

With Matters of the Heart, the Choice is Clear.

University Heart Surgeons

Raymond A. Dieter, III, MD 1940 Alcoa Highway
Je ery E. Everett, MD Suite E-260
Thomas E. Gaines, MD
John W. Mack, Jr., MD Knoxville, TN 37920
Donna Heath, FNP-BC
Jennie S. Clark, PA-C Phone: 865-305-6955
Jodi A. Jans, PA-C
Kristen Price, PA-C

We Pledge a Continuing Relationship Between
Patients and Physicians.

18 www.universityheartsurgeons.com

Overflowing Resources

Jennifer Bright Cindy Havens Tia LeBlaBnrcandy CaldweLllisa ShiflettTina MooBrieanca HopwoCoridsty Donaldson

UPA Medical Billing Professionals

Monitor payer trends and claim requirements.
134 combined years of experience in the billing industry.
Certified Professional Billers by AAPC.
Certified Coders by AAPC and AHIMA.
Monitor payer policy changes and inform staff and clients.
Online coding resources.
Monitor practice performance and compliance.
Code Scrubbing.
Application training and support.
Staff trained and dedicated to work with your practice. 19

UNIVERSITY

MEDICAL GROUP Phone: 865-577-0320

Lakemoor Family Physicians

On behalf of Lakemoor Family Physicians

Ann S. Bevelhimer, MD & Daniel L. Cox, MD, Board Members, UPA

Dr. Ann Bevelhimer

Dr. Daniel Cox

Comprehensive Primary Care
for the Entire Family

Board Certified Physicians with
Compassionate and Personalized Care
20 www.utprimarycare.org

Flagship Training & Development

“Knowledge is Power”
The more know,

the more you grow.

Tia LeBlanc, CPB
Training Manager
Phone: 865-670-6163

UPA Training Products Exclusively Designed for UPA Team Members

L.E.A.D. Lead, Engage, and Develop. Leadership training. True

leaders not only care about their success, but the success and empowerment
of others.

S.P.A.R.K. University Seeking Professional Awareness,

Realization and Knowledge. Specialty training designed for UPA
team members.

nVest Career Shadowing. Interdepartment Program for

Team Members to learn about UPA’s Internal Billing

Departments. Self empowering for growth. 21

GSM Building
1924 Alcoa Highway
Knoxville, TN 37920
865.305.9350

On behalf of University Family Physicians &

Amy B. Stevens, MD, Board Member, UPA

University Family Physicians

Forty Years Serving East Tennessee

Faculty Physicians: Jon S. Parham, DO, MPH
Kenneth M. Bielak, MD Amy B. Stevens, MD
Gregory H. Blake, MD M. David Stockton, MD, MPH
Julie W. Jeter, MD Connie Tatgenhorst, FNP
Donald S. Keeble, MD Thomas R. Terrell, MD
Maricarmen Malagon, MD G. Anthony Wilson, MD

From Toddlers to Teens; Adults to Seniors.
We Are Your Long-Term Partner in Healthcare.
22

Physician Led

1995 University Physicians’ Association, Inc. (UPA) was formed with response to

facilitate contracting between physicians and third-party payors and to
preserve the clinical practice. Bylaws were established; UPA proceeds to
develop managed care services for its members.

1996 Established identity with MCOs introducing Shareholder membership of

231 while adding value to its members by serving as a liaison between the
MCOs, credentialing and physician services.

2003 Entered into an agreement with

University Health System, Inc. (UHS) to manage
The University of Tennessee Medical Center medical sta with full
credentialing and physician services. Shareholders reach 280 with 27
A liate Members.

2004 Purchased the UHS Ventures Business Services which included the Billing

O ce, Employee Leasing and Accounting Services from UHS. With focus
on development, Business Services began to see exponential growth.

2009 UPA restructured the physician service agreement to better align with the

impending changes in health care, introducing Clinical Integration.

2011 UPA entered into agreement with Crimson to improve care metrics and

reduce costs; partnering with UHS and the hospital to become integrated
for quality and improvement.

2014 Expanded services to include Practice Management Services.

Shareholders strong at over 400. Total combined membership 746.

UPA is consistently recognized in East Tennessee as a leading physician organization.
23

Tap In To Our Resources

University Physicians’Association, Inc.

ician Services . Medical Billing .
ice Management . EHR . Phys Co-Employee Leasing . Contra
cting . Clinical Integration . Pract

Physician Strong Since 1995 www.upasolutions.com

24

Pediatric Consultants of East Tennessee

Comprehensive Primary Health Care
for Infants, Children & Adolescents

www.pediatricconsultants.net

On behalf of Pediatric Consultants of East Tennessee

David Eakes, MD, Board Member, UPA

The University of Tennessee Medical Center

Locations 865-582-3100 Syed Akhter, MD
Hospital Camilla Jocher, MD
Carla McKeethren, MD

M-F 8:00 a.m. - 12:00; 1:00 p.m. - 5:00 p.m. Patricia Mohr, MD

Saturday: 9:00 a.m. - 1:00 p.m. Eddie Moore, MD

North 865-687-2000 North & Halls

M-F 8:00 a.m. - 12:00; 1:00 p.m. - 5:00 p.m. Evelynn Baker, MD
David Eakes, MD
Halls 865-223-6561
Maria Javier, MD, FAAP
M-F 8:30 a.m. - 11:45 a.m.; 1:15 p.m. - 4:30 p.m. Larry Rodgers, MD

Cedar Bluff 865-560-8778 Cedar Bluff

M-F 4:00 p.m. - 8:00 p.m. (only) Syed Akhter, MD

25

Strengthens the physician practice by offering a
dedicated team of accounting professionals prepared to assist
you where physicians and business services work together.

• Monthly Financial Reporting • Physician Payroll
• Accounts Payable • Bank Reconciliations

Teams with your CPA to prepare State and Federal Tax Returns.

Accounting & Finance

Scott Stucky Susan Harris Jacque Dozier Terry Adams
Director Assistant Manager Accountant

Bridging the Gap Between
You and Your Tax Professional.

26

The UPA Information Systems Team provides a wide range of technical

and software support for Billing Office and Client End Users

covering the following applications:

• Practice Management and Scheduling Software
• Integrated Mobile Charge Capture Solution
• Reimbursement Analysis Software
• Electronic Health Record
• Data Analytics Software

Additional Services:

Meaningful Use Consultation

Project Management Assistance

Phone: 865-670-6725 Subject Matter Resource

for current trends in health care technology

Teresa Matherly Becky Jackson, MD Karen Barrow Mark Miller Kim Pitts
Director

UPA Business Development &
Information Services

27

Listening Dedication Passion and Respect Caring and Close

www.wc-grp.com Gynecologic
and

Obstetric
Care

On behalf of Women’s Care Group

Stephanie Cross, MD, Board Member, UPA

The University of Tennessee Medical Center Pleas Copas, MD
Location: Stephanie Cross, MD
James Shirk, MD
1932 Alcoa Highway Paige Johnson, MD
Building C Allison Eaton, MD
Suite 150 Sarah Harris, MD
Knoxville, TN 37920 Richard Thigpen, MD

28 Appointments: (865) 546-1642

University Gynecologic Oncology

www.universitygynoncology.org

On behalf of University Gynecologic Oncology

Larry C. Kilgore, MD, Board Member, UPA

Diagnostic and Therapeutic Procedures
Total Care of the Patient with Gynecologic Cancer

Phone: 865-305-4580

Larry C. Kilgore, MD
Kristopher J. Kimball, MD
Amanda W. Berry, CNP
Shelly Foust, ANP-BC

1926 Alcoa Highway
Suite F-370

Knoxville, TN 37920

29

Exceptional and Compassionate Care.

University Pulmonary & Critical Care

www.utpulmonary.com

On behalf of University Pulmonary & Critical Care

Paul Branca, MD, Board Member, UPA

Paul Branca, MD, FCCP, D-AABIP
John C. Callison, Jr., MD, FCCP
Rajiv Dhand, MD, FCCP, FACP, FAARC
Tina M. Dudney, MD, D.ABSDM, FCCP
Jared N. Kravitz, MD
Bruce B. Ludwig, Jr., MD, FACP, FCCP
Michael T. McCormack, MD, FCCP
Elise E. Schriver, MD, FCCP
James E. Shamiyeh, MD, MSPH, FCCP

1940 Alcoa Highway
Suite E-210

Knoxville, TN 37920

Phone: 865-524-7471

30

www.ucs-tn.com

On behalf of University Cancer Specialists

Stephen S. Miller, MD, Board Member, UPA

A Team Approach

Timothy J. Panella, MD
Stephen S. Miller, MD
Susan Newman, MD
Ronald H. Lands, MD
Farooq Akbar, MD
Allan Grossman, MD
Eric Schrock, MD
David Aljadir, MD
Sonya Knight, APN-BC
Jamie Ford, FNP-BC
Kayla Herron, PA-C

The University of Tennessee Medical Center

865-305-8199 1926 Alcoa Highway; Suite 350

865-977-6018 Alcoa 270 Joule Street

865-428-6505 Sevierville 1108 Fox Meadows Boulevard

865-458-3926 Loudon 2480 Highway 72 North

423-581-8122 Morristown 1907 W. Morris Blvd.; Suite E 31

Dee Turpin Mitzi Vaughn Barbara Lane Casey Carpenter

ManageDdirectoCr are Department

Members of UPA are entitled to participate in the Managed Care Organizations (MCOs) in
which UPA holds a contract.

The UPA Managed Care Department communicates with the carriers and complies with
their standards to achieve resolution for the UPA members.

Shareholder and Affilate members may contract independently with other carriers beyond
the UPA contracts.

UPA manages 12 delegated credentialing contracts that allow for a faster provider load
time. The UPA is audited on a yearly basis to maintain our delegated credentialing status.

Essential Services is a new area within the Managed Care Department. This enables UPA to
perform other duties to assist practices outside our delegated agreements and provides
valuable staff time within a practice.

Aetna Healthcare CIGNA Initial Group PHCS

Beech Street Coventry Integrated Health Sterling Medicare
Corporation Plan, Inc.

BlueCross First Health NovaNet PPO United Healthcare
BlueShield Humana MultiPlan Windsor Medicare
Bluegrass Family
Extra
32 Health

ACctoivitmy munFoiccusa%tioFoncus&DetMail arketing aRetocacurGrenlcae nce

New Clients 10% Coordinate new clients. Committee bi-monthly.

CRM Project Research Planning Stages

Department 15% 5 current newsletters. Monthly.
News 8% Code; HR360; Equipped;
7% Straight Connection; CI Impact Weekly. Internal
Net communications for
Presenter Announcements and billing team members.
advertisements.
Radio –
Audio WIVK, Presentations. Quarterly.

Sponsorships 8% Local schools, WIVK, Depending on
category. Quarterly
Campaigns, Memberships. and annually.

Design 20% Website, presentations, Weekly.
banners, products, displays,
outreach.

Website 15% Outreach, physician directory, Weekly.
content, editing, and
Outreach at a Glance photography.

April: Market Fairs 13% Outreach, products, Quarterly.
• News Sentinel Job Fair participation.
• TN Med Assoc. Nashville
• Dr. Lacey State of TN Presentation Trending Now
May:
• Tee Up for Trauma Communications & Marketing
• CRM Project
• Virginia College Fair Donna Mowery 865-670-6155
• Cumulus Sports Luncheon
• Athens Bone & Joint Communications & Marketing Manager 33
• Blackberry Farm Event Editor UPA Website & WhiteCoat
June:
• Design Knox School Sponsorships
• Net Presenter
• CRM Commitment
• L.E.A.D.
• Go Red Luncheon
• Welcome UT Basketball Coach
July:
• Sports Hall of Fame
• Knoxville Book of Lists
• Website UPA on-line job search
• CPOE Communications
August:
• KMGMA Presentation
• Produce Annual Shareholder Report
• 15 WIVK Spots
• Spark University
• nVest
• TN Technical Job Fair
September:
• Develop CRM System
• Compliance Video Production

The UPA Medical Staff Office is a liaison between medical staff clinicians and
hospital administration. Managed by UPA, the Medical Staff Office supports the
medical staff by the coordination of the clinical privileges and credentialing
process; and sustaining the medical staff officers, medical staff committees and
committee chairs in fulfillment of their responsibilities.
Complies with University Health System, Inc. to provide credentialing services
for The University of Tennessee Medical Center medical staff.
Complies with the hospital’s governing structure as well as any audit procedure.
Provides administrative support for the hospital’s Chief Medical Officer,
Chief of Staff and Medical Staff Committees.

The Medical Sta O ce stands ready to assist clinicians
Monday - Friday, 7:30 a.m. through 4:30 p.m.

2121 Medical Center Way . Suite 100 . Knoxville, TN 37920
Phone: 865.305.9765 Fax: 865.305.8248

Medical Staff Office

34 Debbie Clayton Kerrie Harless Katie Friar Teresa Crawley
Director

COMMITTEE DATES 201 5 MEETING DATES ARE SUBJECT TO CHANGE

PROJECT EVENT CREDENTIALING PROCESS Meetings are in conjunction with NCQA and Joint Commission Standards.
DIVISION Meeting dates are subject to change due to organization needs but will comply
PHYSICIAN SERVICES DEPARTMENT with required standards.
PHONE: 865-305-9765

COMMITTEE PHASE OCCURANCE DATE UPA MEMBERSHIP CHAIR
MEMBERSHIP COMMITTEE HOSPITAL CREDENTIALS COMMITTEE
CREDENTIALS COMMITTEE Monthly 1st Tues/Mth HOSPITAL MEDICAL EXECUTIVE Dr. McCoy
MEDICAL EXECUTIVE Monthly 1st Mon/Mth UPA BOARD Dr. A. Stevens
UPA BOARD OF DIRECTORS Monthly 2nd Fri/Mth FINAL APPROVAL Dr. Shamiyeh
Ea Other Month 3rd Thur/Bi-Mth Dr. Elder
UHS & UPA Board

JANUARY FEBRUARY MARCH APRIL MAY JUNE

S MTWT FS S MTWT FS S MTWT FS S MTWT F S S MTW TFS S MTWT F S
1 23 12345 67 12345 67 1234 12 123456
9 10 8 9 10 11 12 13 14 8 9 10 11 12 13 14 3456
45678 16 17 15 16 17 18 19 20 21 15 16 17 18 19 20 21 5 6 7 8 9 10 11 10 11 12 13 789 7 8 9 10 11 12 13
11 12 13 14 15 23 24 22 23 24 25 26 27 28 22 23 24 25 26 27 28 12 13 14 15 16 17 18 17 18 19 20 14 15 16 14 15 16 17 18 19 20
18 19 20 21 22 30 31 29 30 31 19 20 21 22 23 24 25 24 25 26 27 21 22 23 21 22 23 24 25 26 27
25 26 27 28 29 AUGUST 26 27 28 29 30 31 28 29 30 28 29 30
SEPTEMBER
JULY OCTOBER NOVEMBER DECEMBER

S MTWT F S S MTWT F S S MTWT F S S MTWT F S S MTWT F S S MTWT F S
1234 1 12345 123 1234567 12345
8 9 10 11 12 13 14
5 6 7 8 9 10 11 2345678 6 7 8 9 10 11 12 4 5 6 7 8 9 10 15 16 17 18 19 20 21 6 7 8 9 10 11 12
12 13 14 15 16 17 18 9 10 11 12 13 14 15 13 14 15 16 17 18 19 11 12 13 14 15 16 17 22 23 24 25 26 27 28 13 14 15 16 17 18 19
19 20 21 22 23 24 25 16 17 18 19 20 21 22 20 21 22 23 24 25 26 18 19 20 21 22 23 24 29 30 20 21 22 23 24 25 26
26 27 28 29 30 31 23 24 25 26 27 28 29 27 28 29 30 25 26 27 28 29 30 31 27 28 29 30 31
30 31



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