บทที่ 7 ภาษาอังกฤษสำหรับงานแม่บ้านโรงแรม

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Room 140':
Singl.e
Doubte v4a-d
Twin
Suite u140.1 yllJ tt?J ny{ fl 14u.: n
Connecting room
rviorf!railrurnyurnao{nu r4Fuflyrri t 16EJl
Avaitable room
Livlng room g i< a i d
Sitting room 140{yt lt tgl u.i to u? ao{ trl u{
Famity room
Bedroom 140.16?yl
Kitchen
Toitet v asylunaoIfig io, < trT- uor nn 1 ulu
fi
rfiuu olfr utinfr

Bed 140.1?',].:
SingLe Bed
1,10.i:Utttn
Double bed
Twin bed 140.iu{tau
Extra bed
Baby cot 140{Y{nrJAU i

rWoSUrooS ua{uo1l I

Desk I
Chair
Sofa 140{Ftt? "l I
Dressing-tabte
Door-knob u! ri
Ctoset 140.ru'r
Drawer (tnLn:n) r,,r:dl
Ctoset
Wardrobe il.:1

Beside tabte i!',./

rr' i'"l,i1itl

ilitH

!9lu{

lflu.1t9ru?

,d o

(r9lu{ t14ru
1rdflu{nr rm'Ell)

rdus (aorrdur) y-,{nr;nu?/entdv Le}

tF}u{ta:il

tglu.:ton

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v&

tn'ro

ltv,lr

<d A u
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antoU:vrl

!!

v& y
rltaoil1

autfl

u& u

nLa0zu1

6tv'1tur n"[r,rnidryYu uiurur#ofr'r
16'vri'rrdur

IHOUSEKEEPTNG 89

INSDUI UI UKD\) ri6urru:ofiua116'

Venetian btind mvniryiofi'rtdtuv
Waste-paper basket
Ctothes hanger uv X
Reading [amp
Mini-bar LTJtLlJ?ULAO
Shoehorn
Shel.f lnulv{eiruir.rdluvli.reo
Mirror FvdltuululoLadn
Curtain
Safety box vv
Gtass
Jug tou:0.1[vr1
Tray
Vase tu145014.:?1{?J0.1
Can opener
n5u0fl
Bottte opener il1tJ1U
frrtv'l
Knives ttn?u'r
Peeting knife
Apron 114U0fl1.11
Ash-tray
Scate 6110

Ctothes line uoflunontri
Waste basket i^,
Rubbish bin vttu9tfl:uuo{

Bag vttlJ9l?J?o
Cl.ock
ilfl
Atarm ctock
f,io-r&ionruatri
Stippers
,.1'rflutuau
Bathroom coat
Laundry list YIL?JUU14:
Laundry bag
Shoe shine tFer:o{1"Jr{xu1vun

qunsruTwfih :1?r]1nt,t1
rluflt1tJ.i
Lamp u.iljUU
Electricity outtet
Switch nrruv/ nr
u1finr
Bed light
u1f,ln1ilan
90 I urundrirulsursu
:0'lLYllLLFIU

d.

tdona:J01uu1

Ud

:1Un15{fl591

n.i,L'&ArAour{1a,.i-{n

fl:ufl't19vtn9 :o{[yl1

Inutv{

l#ntu

aislcftY'l
tl^l14?r9lu.i

Dim l.ight Lvl14:
Smoke detector
4-
Tetevision
Refrigerator LFt:O{91:?Q8Un?U
Tetephone
Fan Tu:ri'nri
Air-conditioner
Thermostat FILUU s
Radio
Video Tvr:fr'lrr{
Microwave
Y{fl4il
IN-St DUUDU
Bed tn:0.iu:ua1n16
Btanket A,-
Bed sheet vl1J5uotUfufllt
Pittow
Pittow case ?vru
Bedspread
Pad AlfAiUvrflu, A*

IN-S! DDIUUU ?aLo
Stationary
Pens tuTn:r:v,l
Penci[s
Envetop vruou
Writing paper
Notepad t,t114'J
Postcard
Brochure ,,l1lJvlu0u
Tetephone directory
141t0U
.-)*t
ilaanvrou
'DUNSruIUKDUU'I
,,no tJlnailterS{
Tap / Faucet
Tub/ bathtub - -&. J
Toitet
Toitet flush 9J1:O.iflUtuOUvlUOU
Shower
tn:o{[lJUu ,,1]

!rnnr il

6uaa rrhil
{o{aavil1B
nSenlutt,uuaovillu IHoUSEKEEPTNG 9l

a:rnTrim

hJ:rgaiufn:
riilufiu

alr!vft :'t uu1il rilfrTvr: fr',nfi

o1.ia1{uu1
nonul
01{o1uu1
a?il
{nTn:n

'JNU?

Shower curtain 9v
Bath mat
Wash basin tJlUnUOlUUl
Vanity unit uil u u r r(y6 0 fr'r ):or rfr'rlufo.rrir
o1{41{}JO
Soap
Shampoo lrirfrfi o'r d x dr.r fi olu vlo
Conditioner
AU
Body lotion LtttJv'l
Tooth paste
Tooth brush nlilu?9)fltl
Sun btock n:ilr1gl?
Shower cap
Q-tips , cotton bud ulallu
ToweI
Hand towel rurj:rf,flu
Face towel ntilflutLna
Towel rack fiil2fl41UU1
uJflUala
Comb ,,lltt flFt?
Hair dryer
Etectric razor ,,,t1ttfig1?

Bathroom tissue/ toitet paper 211t9114U1
Toitet paper hotder ydu

Safety pin :12[tfl?Ui.l'tLflo9t?
Sanitary napkin
Sanitary napkin bag 141
Thread
Needte YILUl'J:J

IN-Si DUN-! U vrlnur,turnlv,lflr
Drinking water
Mineral water n5uft119?,'t:u
m-bL' an:u911M,1:u
Bottted water u{una'odourJarEJ
Canned juice
Orange juice 90
Grape juice
Guava juice il'tou'tl.tu
ntti{ri'rourfiu
Pepsi fl18
Cota , coke IflIJtUU'J1
Beer
!A
Draft beer
u'lo:J
gz I urund0rulsunsu
ultt:

rirdl (uro)

rirnatfin:vtlor

!v
ulaxJ
u10.tu
rirr.lYr
IUU{

lneir 16n

tUU:
tuu:691

Canned beer rtuin:vtJor

Medicine U1
ParacetamaI
Pain kit[er tirurirj':n
Aspirin
Laxative u'rrrli'U?o
Tablet
ulnri!?er
Liquid medicine ulfi'ru

Take the medicine B1tilO
u1u'r
fiuEJr

IHousEKEEptNG 93

Shampoo Foam Bath

Body Lotion Conditioner Shampoo

Sanitary Bag

|94 uruujrjrulsunsu

i

t

Toitet Tissue Tissue Box

Laundry Bag Laundry Bag

Glass Closter Make Up My Room lll

Do Not Disturb ll! Match

Compiementary Card

IH0USEKEEP|NG 95

Save Environmentatty

Hotel Letter Hotel Test Fire Alarm

Laundry Bag

Sil.k Sl.ipper Note Pad

96 | urunr.Iirulsurrsu

Our Apotogize Card Pil.|.ow Menu

Writing Tabte, Stationary Fotder Wash Basin

Toitet Bowl Urine Bow[

Head Board Shower Curtain
Bed Runner Coffee Tabte

IH0USEKEEP|NG 97

Bedside Lamp @t

Black Curtain, Sheer Curtain

Luggage Stand Cushion, Pittow, Pit[ow Case

King Bed (6x6.5 ft.) King Sheet Twin Bed (3.5x6.5 ft. 4x6.5 ft. )
Twin Sheet Box Spring

Cloth line Bath Towel

98 | ururrrjJrulsurrsu

Hand Towet, Face Towel Drinking Gtass

Champagne GLass, Hi Bat[ G[ass Minibar Gtass

Sterrer Hairdryer

Hanger Cloth, Ctip Hanger Safety Box

,,"t rorch Shoe Horn, C[oth Bruch

Carpet Ruq Transformer

Wifi Internet Smoke Ditector
Lamp, Light bulb

Sprinkte Bathtub

loo I ururrJJrulsurrsu rc
Door Chain

1u D no'r n ui' rID E rTw ri ;i u d n : s $ r vi u r fr u nju ci oTU u' :

Acoustics uf; urasfr'ou n6uarJUGlun'r:rfi u rf; srviofl orriurfi uravfr'ou
Amenity I
Back of the house
tSr rd"rurunrruavprrn (.firrl-#vn- -ruurntu#owffnTnutri6pruiurfi u)
Baby - sitter
'vd'rrfru" yr1ufi{ rrzuuneill6l utorudhifilonra uio fiIon'rarjaufirv
Bath btanket
fi n rio#l nia fi'u $cJ n udu uzuunrix turJun! nna r{Ju6'u I
Capital budget
Capital. expenditure yd'tL3au{tfarfl A- e d a, i o , ; , ,u ,
Fluil:ua1{FrsL! taLnntUunl:t?ni1?
Corner drop Lutufi?1{ylu0ttxl LtJou
Cot
Deep cteaning ve-Aa6td, u'rfl lyil r!ul\ rfi 19 u1{yr ti u n? r bath s heet
Diaper ,,n Ltpl rr?lirlfl

-Doubte locked Lt,.tu14:0:1uauL0uoo1u{uu:s3J1fuvrLfl s?nunl:aoula!fl 5ru ilou 01n1: ttau

Emergency key u aA il
Front of the house
Housekeeping status-report aa{v15uYl:?luou
lnventory
Laundry ntqrvLt taluLrm, au:lunl:iraililari1dl niu tJ:vurru 10,000 urvr dulil racTetu
Launder (v.)
,Arorv &tvv rt, oto qv &, Aa,5q,o a
Linen room unn lil L{?dgl?r Lt[a?u]JFl LU 14:0ila1 qn1: LlJ{1um{ $gluu'iufl u LU uurJ L:unua 6l

Master key .JT CAPEX

Mil.dew v v sd
Napery
t1urJl?JA{rJ'r! LAU
U

rduu,tio u.Jar6n a uuiriuriun'ir Crib

lirnrrravorn'traqj nr:lirnrmrauolfl Lruufi fi fi fi fi'un'jrrJnfi

ve e v:<oYi lnurLiluaolu?uil1nuauil[:4un?1 "ttv,{tJtv,tod:a-"- fl1:J1"ji0u!1sr014u;.i
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naou ntv? A s av uv u0naln3u t?a1tt?jnau
tTl0 Lil Ll4Tlun{1ut1JfiL?Jl tUvtlFl?'DJ?{u0lFlLo

oontildl{uonola uraanarliuu!6! onfi a driruturo.ianfi nil:vmri:unmil rnuf u
nn-u rr,llillufr',or6nnY-rr,1fitrski
Au A U'vU'1U14<:O?i 1?o1't.t'tuulIoau
Ll4lJOUnU r?AluO U

41il15fl dLvtnIiUlttau0v{T,,r-flvAt9-l?ta.ixat0uULlJt?.I't t1J lFt L?\:luaUnuo!5uFl!ouV Ludn't?'{a0Fl

z qiu rfi ot o1 n nioru uta#o{fi'nr o rl:r *:ut'uufi r druu r n q v lir ruuhiF o n1u6'r

r?a1{'uil:sm{llu o'rrfu v1 nh fl fl dil5 onfi o d6'ruluro{anfi n6'?u fi os rfi nanrvr

double - locked uauilfln{luturunuxifllutorfitriatrr:01{nrgiuototmu

ltriini{rhJt6'frorroqrguofirnr*6.rrfirt{ii{d'rrnr:T:ru:uu6o4'tdYrriorraura

urlt drovrtlonl:vmt6' !

agnfl3fulJttaaIfl L^auifl{tlJ^o, u[os vi nv-o{ & al a lv{adon 2- &3 u
5?xJil.in:fuvlouu tuafl ?,ufl u9r?u

rzuunfiio{1uuo{:r u:ufi od "vfitiru " firrrinrrufrlonrat6'fi nrio#ur.r'aniu

:vLL?J n il1 n rdu ttriu n d'ouYu d?uvfi'r tta u ffilu n#r n r tfl u6'u

lirlo: 1 U { 1 u A fl 1 uu n o s rio I n-n ri r I 1 o'o u rr zu u n ttri fl 1 u

g aI d qvAo a, v qq rGtru
rnSor rtJu6o.i [{'Lunr:r.Jfl
afi onfr un'rvsoBrtor [{fr sir

v Av u d uv 0wund:fi

zulyrelown:a

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frorfr'r Qi.:1dr{Jufirirnr:to{ur,runffiifrud'ru u{tufiQi.:vrrinmuununuririru

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tU LUvr1dluoe L:
vr L14U
v o i /tJ1:1Ud1Um?t?A1 :U:1 U{1U
t?J'td1u

afl1uU1o{140{flnfl1.1'l :-'un,ru- uorioulildl.i'ru Yruav:ru:ruorjn:nitunr:dr
ua 4 dl
n?1l]av0'lfi |La? nil1 6l n0u0on t?5
tna u:Lt0{rl']{

u nurvvorfl- Z,u tuu
nuu L:J Ler 0
nraor
-i^, Y utv

rlfuttofr rllaup$rrn trr4
qaLuanlu dou bte locked

Y sd:rY',tty'tdt4y?glJLuturl1u:LJfilluu0.vt1141v04.1:u:13L?!:u,fuFr'gtlju1u6,lu'vn&fur'uru:fLin'trijlTAnlur:fulu-0d1'uuu'ttZLUU qvu
Lttlnu?

IHOUSEKEEPTNG l0l

Occupanry report A uv u r 4 Z, ou q d $$nfin uavfiortvuutnavoonlu

Operating budget i1u{1u!fl u?flu140{v{fl ?1auriufi #oslrnufi
Operating expenditure
Par ?- u5t,.,{.t&t\ ju , ut v d, uu 3
tuur,rQnnlS:1uu
Room attendant's cart unn$r{unnou:ua?uuu1

Room inspection /{uiliurJlor uruu ufi ur firnr:vr:rut6'racFirl'ilsir #6'0fl'il
Room rack
I O9l O o rauu{1u
Room status report n1 [t0'ru Lunl:9t't
Shoetace
Tabte skirt ao1u?u.vjarflotdiluillrltiludU?1at u9l v0{idlou6Luano of,,'luo{Aa{to{ [nAto{ qv ttnau0tJ1.1
Turndown service
Lt

i o d. Y o6 tUnl:!fl UA{1U1_J:u{1?U

{{01LuUAO{ Lt

o t9 . do o9
1A [arilUAUq!in:6Um1n?1ilauO19r911{6,l u0{TrUn{1Uvr1n?1ilauO1fr14O{1\fl

rBun6nodrt'i1 Maid's cart

n1:rli?a#o{fi'n ('jroqluanrurEuuSouv6otxi)

d. t d
{mn
ruuto
1-io rvn lr'lueufro sfrnt a rT:{ LL:il lfi atalu Lraa{ :l u a u L6 u fi

rLr.t{vrvtl v tv
.i nuoqfl
rn u?fl- uuntavuv o{ tlrlaufl a u tauvo{n1 xu 3a A
o{auxrl4il1
ur,r{utuuvl:?u:?rJ

9 s[nua:ut,fi l mnuuafl 1uufl a{vIo{flunilfl e o[us[:{tt:ll

fl oila ila{
!il

T'ru{1u1fi EJ?rYuafrluuro{liorfinsirr'r u{Iurl:cdriu

r4tvan:our4r ouJiriufr utJlion'jr Shoestring

y *trn, yy sd

,J1Vl LtU na1u1r1{fl o{ Lgl u

u:n1:r!9lr9<lu{ tLaufl :?Qnn?1il[d:uu:0v ufl o{1e40{il-nr}AJaLL1n0ofl n:t,{qLugtouLduu

I102 urum.l0rulsunsu

z . n-:o ei'ru u n a u n u rd r d u:fi ou?u ur u u r.i rir uIsD It s u

!druu114d:olv;o11nt:tolrnAurrY-urfvrorfi'n (probtems Retated to the Room\) tqrpurfrf,idlurnf-rCa-n-..u- avvluuosfriqnLunuun'tJSoltdi urnun

1u4u0{1- \fl ti{oqorun?lil:rrintoutolurrJun[rifl1u d-'rtXiu, utnfr<o.r-o-sf-in.-r'-ial--lo..rum:lhrJ,.fiiruzuunurtreiriru ff,rwluUnfiosfi Housekeeping

C[erk rJ:c,iro{ftrflud.r,f,ruflulrnfi House - keeping cl.erk ovd'olfisuuavqornrurdtnqr*lddnoailn?: Lfiodoal:flurtn

o"[urJEoly{ounvt:t'olySa onrrume 'ornr:n,rl1 firrmnuYorul e,ito't LUrt4n[!urt?0u1{n1o1ofl0.iuflnLuqn:ruvalxialqu[U141tndu?n-uuoe{flnoL.,Lau

A<

?59r0uttuu{'ru6l

1 Guest There's no tight bul.b in the bedside l.ight.

Lt1n In ulil ra'e ud u rtil fi v a o ntv'l

Housekeeper l'm sorry, sir. l'|.[ bring one up for you.
ruririru
frorro1vruuvnv fiduqsdrraaootv^lutldlririv

2. Guest There are no ctothes - hangers in my room.

ILTJfl au t r c 4 Y t
1u140{ro{9lau [iltl4urJ txrttfl ?utao Lau
Housekeeper
uririTu l'm sorry, madam. l't[ bring some up for you.

ratilunu naunuuoltJl[OilYnt u

3. Guest The Light bulb is broken.

ttTJfl uaosrtv'ltror

Housekeeper I'm very sorry sir. l't[ bring another one right away.
ruririru roluuurnl riv6#uosri, vaootvflraillrrilduulfrudEndris

4. Guest The mini-bar is empty. lt needs refitl.ing.

tttn o ed q rd \ taB e t01 dJ qLa!4t1?/,u'l{

Housekeeper tum uEu Luilos L: n{no.i Ln:0.iolJtl1
rnir-iru
t'tt"send someone to refilt it right away.

dduQv,a4ltn,oua{ruA[i!,0qraynd1-dt,- (La[n5o{9ltl) tl4Lflu?umunu

5. Guest The window hasn't been c[eaned.
r,rrir rirritilt\lvdd t{n (lirnrruavorn)
tt1n
Housekeeper l'm very sorry, madam. l'tt have it cteaned at once.
urilriru
6'orc, 01fl uu r n 1 riv 6dua vhfrnuhJ 16 rr rd urdra u riv

6. Guest My air-conditioner is not working wetl.

ttfln 6 htllr[duun:u
Housekeeper
ruiriru rro:1u14' 0{

l'm very sorry, to hear that. l'[t get the technician to repair it , sir.

qYt

1Io Lilun& nfl uou 11411{xJ1{oilnu

7. Guest i"; The television does not working.

rt?Jfl sdoga

Housekeeper ivmvrFluLuua{Lau

What's the prob[em, sir?

|HOUSEKEEPTNG 103

ttilu1u ..rfluavt:nc .
Guest
tttn There's no pictqre. Nothing on the screen.
Housekeeper
ruilriru u rd

Guest LIJlJfl1Y,IN:U

tttn l'm sorry. l'[[ get the technician to fix it, sir.

Housekeeper toTvruriv ov}irirrurciouFiv ,'
ruririru
The water in my room keeps running.
9. Guest
rhtraatriuqn
utn
l'm sorry to hear that. l'[[ get the ptumber to fix it , sir.
Housekeeper
urririru roTvruris 6duovtvitiruJ:vr]rurciouriv

10. Guest A button of my shirt came off in the [aundry.
! ,r
tt1jn
Housekeeper n : v ou rfr a zurua fl fl o u6i{hJ 6'n
ruririru
l'm sorry. r'it n, it in a minute, sir.
1L. Housekeeper
fl 0 sLylun' u nau{u{ol] cvi -?,
ruilrlTu t14tau?uFru
Guest
My room isn't ctean. Could you send someone to ctean it, ptease?
utn
fortriavorn deuairnuurlirrioflri'd'runiu
Housekeeper
ruririru l'm sorry . l't[ do it right away , sir.
qyd X
Guest u0 s[ilun|u fl auQv0-afl 1: t1,1[au?utaunu
[t1n
Housekeeper Excuse me, madam. ls this your ring?
urririru
rosliluri,s 3a, orvirultilylnrv
12. Housekeeper [14?u?.ifr rtlufl

ruilr.iru Oh yes. Where did you find it?
Guest
o[rtrns to{au- L0.: iu
[L?Jfl ?luyr Ll4ufru

Housekeeper Near the sink.
ruilriru
Guest o v!

tttn Lna01.ia1{uu1nu

104 | urulJrirulsunsu Thankyou so much.

r0uqilil1nuenu

You're wetcome.

\ tC, t r a dr
LtJ[lJUt:nu uuony

Are you checking out, sir?

d v 6fi

astflaL01ytLth,1ilnu

Yes. Can someone he[p me with.the luggages?

ldnYu ci:uurnurrlunn'tvrt rtrir,triorrFrYu

l't[ get the bell. boy for you. One moment ptease.

nu du +toy nniuuns

fl auos [5un?\un{1uu nn:u LlJ1 114 n56u1t0a

Thank you.

ro!qfu

lr'sauli u d a r u r s n rX o?u ah uru n a r s n Hu n-u ld r rri
=

- The ashtray is futl of cigarette ends. lt needs emptying.

d d Aav A t a q, 0{t01 t, X
vt tljUUltvt :8JnUUv50ULFlil
[U Lvlvl{

- The sheets are futt of hotes. They need changing.

y ,A d dxt e ,d q I
zurvU! fruouil:rdulr.Juun morrtjduuLuu ..

- The carpet is dirty . lt needs vacuuming.

r:ua nrJ:n u6'r o'r rfl u6'orqnr.]u

- The toitet ro[[ is finished . lt needs reptacing.

fl :vfl y e ,d y q

l19ti't:sl,1tJfitJ?utLa? n0{Luauu:J?u tlril

- The sink is greasy. lt needs wiping.

t94dodtvd

fi0 1{ a 1{}J 0 rl4UU? t14UO u t',r tuu Fl O { ttFl qil 1 Fr ? 1 il a u O 1

- The W is out - of - order. lt needs repairing.

rnJ:a.::-u su u4taAu vt

Lvl:vtfi Fl0dfl 0lJ

- The water jug is empty. lt needs fi[ting.

o Zu,oY u!
rvlu0nul tlrlJultau rl0{t01u1tJ'l [Fr5J

- The tight butb is broken. lt needs reptacing.

y,A

vaaalv{r1er dor uJd uuraaoolrail

- The flowers are atmost dead. They need watering.
o0n til tfl aau[[14.i911u14tJfl uavv?uoua0.:l9lu1u1{

- The desk is dusty. lt needs dusting.

<d d ri u v u

[9lulrr.luou m0{u9lt{uaan

- The bed hasn't t""n ,n"d".

rirtril6'r.tfiuou

- The waste bin hasn't been emptied.

u u\ t\ Y

n{fluuu{ [tJ LFt[vt

- The floor hasn't been cteaned.

f!iuraTt rhuiledn:rn /. d n / lirnrruavorn
U
rfia

u,xn*rflryrardrfiodulritdnrruftotarl:ru:u ursirtJurio.rfiunnrirftor{a1ota{ $auuanuBalm:l ultdotonrruriatrnado triu
- l'm afraid l've knocked over a ptate of food.
6'orqroTvr*6eu 6or,rulir (fln) oruotal:udu (uudu)

rurjuau.jrr:rlugruv{1fiuBnr:n{outdsia'jlutndrfluqndrluld ddosdrkifio uanusn'i1 bir{Jul: uasosEutd#un?1o1#
qJc{.ast?:qe[uun1u1o{nqu ?1

- lt's atl right sir / madam. l'tt ctean everything up.

lri r{Jut:nis 6d'uovh r6n / lirnrruasorn}fr
/

flryrarurarrdo.rludrua.rdf,.rfiurn ftJ:og6'aodr.rrJ:s1uneir.rl fiutniilonld osuonu, d.rd

- l'm afraid l've brokQa glass.

qo{fl a vov r.tilytl LLfl 1 LLnn

Lyl199l? u

|HOUSEKEEPTNG 105

- l'm afraid l've knocked over a vase of flowers.

d'otrroIfl r*6'rEr ruufl ororTunontriyriuunn

- l've spitted some face powder on the ftoor.

o uu u X
uu.irJayulynuuTau
oauTl

- l've dropped my breaKast tray on the floor.

oud.X

naufl 1n1no1y1:rt1ilaoilo LLauuaua{uuy{u
I

- l've torn a sheet.

o v ,.i

,,rilvl't r,l1uTuaufl 1 fi

- l've putled an electric wire out of a ptug.

zuudrar utv,lya o o o na 1 nil8n
I

- l've putted a towel rail out of the watt.

4vduuY

tJtJ9r{:'t? u?J?ur,r'r rtnFl?ilqnoon01 nrJu{yo.:

- I've spitt some mitk on the carpet.

nauyl1ultfifl59t11l:1r

- My son has drawn a picture on the watt.

a nfl 1 u?, o{ zurr u6 uun rflt{fi Nft#ol

- My daughter is sick (throws up) outside the door.

a rsi

a fl a1?fl o,t r,tuo r rd au 15fr uo n il:v sr

I106 urunr.iuiulsurrsu

fi00uB-Cto^-u-t--n--t-t-oy{-c[?-rtyyl-tlua{u46qu141145Aq
4 ds ,{ t itri druoritrJi'nnr:odr.rlrl#rfu
tiA.ll4fi? ta.l

- l't[ ctean everything up. (dirt, l.iquid)

\ ,c c (.r' jr z alu z f,lanrl:n) tfr'riv
fid'uovhJrfiun?la rfia

- l'tt bring another one. .

9rou0uo u-'l0Juro, u[1,Jjrlaouytutun, ..,,.

- l't[ use the vacuum cteaner on it.''

.i ,, t.o
6a'uovrir rn5arn!qnaluhJdrn?'lilauo1alfiriv

- l't[ wipe it off. (a mark)

6#unvtrj u6noonl#riv (:ou r{ou

- l't[ bring a new one.

o a'ua v ro r o-ulrarih.fl riri v

- l't[ put it up again.

6duo van n: ol :ilf, uhl fi qlrilrail ri c

!

- l't[ rep[ace it.

6 duo s ro'r o'ulyu"tr.J uJ d u ulvft i v

- l't[ ctear everything up.

v \ td ou t
auou LUtnufl ?1ft tl4uilnau

- l'tt change it.

6duocril6uu}ilyririv

- l'[[ mop it up. (tiquid)
nauavqL,uu{uu!alLv,unv

- l't[ ctear up the pieces.

fiduovtrj l6unrrn (rnr*urir) lfidv

- l't[ screw it back.

6 du o v,triurio n rdrtr-fl rilrail ri s

HOUSEKEEPTNG I

uono1n{ford{atilorir.lfruan<frsanlflilEodolustartflorfin (room Status Definitions) Tostdri }6udrar{1ulu?.:n.l:T:lu:ufiuan i
dloYtdat'yndou.Jr,6uJsi<$d-o{rioc{nusiacrflor (room status) tusilclororsrad.radr,tararir d.rrfisrdotfiurrnrunruiriruloser:.r uasrflud,r I

u ::vdrocsy ro{dr:uu:g6sUtlin16l tona iodrtr.Jt{oeirlonda.rd.rrialtd I

t
i
I

II

II

&

/

Occupied vla4vq
Comp[imentary
Stay over tlotfrilutnasuvrlaurcndnuf,x G guest is currentty registered to the room.)
On-change
u td, q t44
Do not disturb :s d4 \ ty t I < oiu .o
S[eep - out 1,1 0 { ylrJ rrr nY,r n Lrrl ru un 1 :}r n }l n o $?J n til Fl 0 d a 1 u r.i uFt 1 140 { LFI u yt? [u uu 3J [: u n

SLipper fi'u#u1 'jr "fiosnold" (comp room) ffhe room is occupied , but the
S[eeper
guest is assessed no charge for its use.)
Vacant and ready
fr'otfiuunovri'nrio 6a ft1116'6uri'0.:tuiurfu Ohe guest is not checking
Out-of-order
out today and wi|.[ remain at least one more night.)
Lock - out
nudrri'o r fi ur n d urfror o vtrio qluan r yn!io il?r'r u
DNCO uri ri.rtul6'li'r nm ua v o r

Due out (The guest has departed, but the room has not yet been cleaned

|108 urund0rulsulsu and readied for resate.)

rviolfiiutnronlui'ejtrlilu6atuqnr:lri"[n:hJ:unau (The guest has requested

not to be disturbed.)

rilv A
4 I ud ^ urrt\ihtiqled'u'tuou nd1?60 LLr noo ntiluou
140{vt LLIJ fl n{u u ru uu r1'ty,t"n fi

rirtuon (A guest is registered to the room, but the bed has not

been used.)

vA ur noonor nl:r u:utr-JTnufi dr:v riu (ut nr,rfi ) (The guest has t eft the
fi0.rfi

hotel without making arrangement to settte his / her account)

vA \tI t I y 4 ,.i ,I
1,10{ytLL?Jflt't:ut{uttav0an [utLa'] tLrltti{unrlou:ua?uyulailLuauuLLua,ttJ0ila

rf; utr,rri dorirrfl urio4arGu'jrrfrorrfufi rLfl nd'n (The guest has settted his

,/ her account and l.eft the hotel., but the front office staff has

failed to property update the room's status.)

g io 1 n ? 1 il a u 0 1 n e ita u yv? 14 y te l ry rl 5 ? a a 0 u y t yI y tJ A qy
14 0.i ?'t yl o
yt il ua ? u't ttu u u tfl tta'] :o u h4

ritnrcjlfi'nlei lurfioltvruuzuunrurirj, uur{:lu:ilfluil6unruui'lucl 'jrrflurior

OK (The room has been cteaned and inspected, and is ready for

an arriving guest.)

v ia c rd io Er lriurr n r{t[ntu16' uiu frolfi nr :ciou uuruu6o m n urir

rio rfi fi anrvrhi rE u u

lqrarIi y5aodvorli"rn:rudvorqnYf!l',rac! , u1{niY{f^iuilriunLLuudo "000" (d0il1

a1n Out - of - order) (The room cannot be assigned to a guest. A room

may be Out-of-order for a variety of reasons, and extensive cleaning.)

rfrorfi yrrfl:r urila,tij a6onl{rfi ofit#rurn r{rhltd6 n oun'irovt6'ro:orm narriu

v v4 itt{rr:iltadufl r Lt' u q d-i n9- inn, 1{n1ltTaaruay: u ro a
[0114U1y1110{
0u Lun:0i1itlfl LuilrNuu'r

{or:vtdd ufdl,-. (The room . has been .locked so that the guest cannot

re-enter until he/she isb' cteared by a hotel officiat)

rviorfAirnrn\uldv{nnr:dr:vriruEn't:ri1{"lLrd'? ursioonornT:tu:iltrjlorufildLri't

q"[utituzuun vu dt ruyfvlry:ru 3or,
rnvrfi 611:"i
6'ouiu uul(rJ:v Skipper ru:rv
uyfi auriu

q Me r-fliurnr:ci"r:vufi ) (fhe guest made arran gements to settte

rnrnhjld'raau

his/her account but has left without informing the front office.)

vd q u ,4 d d 6a y
140{yrFr19l?10u? 1{ LU?U:{1JUyA{ nlUUft r?al LSin t€i'tvl145aInn?un1u1{1u "l

fdldnvoArcyoo.r{!y,-lt,Lltn0s9to{ttnt01yt115.1u (The room is expected to become

earty make - up vacant after the fottowing day's check - out time.)
t-riaorfrC rurn ud!,vi.rov r{t rr{enq ludIxr{reySIo rre{rttirt tolrqyiodi n?1il6s0'toeliollu'n. t#
check - out
tirdqnrvirdovr{tutrJt6'(The guest has reserved an earty check - in
late check - out time or has requested his / her room to be cteaned as soon as

pctssibte.)

vA4 unnsiruriu n'uqryrrofroluavaonornl:lu:utrJu#r (The guest has

riorfi

settted his/her account, returned the room keys, and l.eft the hotel..)
vvo4aryfyrtordr@rnt roFurioldT n'irri1uufl r?a1 rfr n rdrvrmurJnGro$:lu:ilttacI:lu:u

hit-ndol (The guest has requested and is being atlowed to check out

later than the hotet's standard check - out time.)

['

$tt
*ir

lin,:

IHOUSEKEEPTNG 109