Warm and Safe Guide to Park Homes

Warm and Safe Guide to Park Homes





















































Sponsored by:

Warm and Safe Guide to Park Homes


COMMUNITY WARMTH are a quality-driven, not-for-profit organisation who
support homeowners and tenants by providing free energy advice, grants
and access to accredited products and companies (who have been checked,
referenced and know that they will only be paid for work done on your home
when both you and we are happy with the quality of their service and
workmanship).

COMMUNITY WARMTH can assess your home for energy saving solutions,
retrofit, disability adaptations and general building work. We work either
directly with you or through your council and charge no fees to the home
owner or council for our standard services.

We work to keep communities warm and safe through our Quality, Integrity,
Care pledge.




CONTENTS

Protect yourself against rogue traders and cold callers.
What questions to ask companies who are quoting for work on your home.
Access free advice and assistance for help in improving the
energy efficiency of your home.
Register for grants.
Access financial help and support.
Access the QICA register of our approved contractors.
Guide to park home maintenance.
Staying safe in your park home.
Fall prevention.
Park home insurance.




Call us on 01647 24609 or visit
www.communitywarmth.org

Avoid the Cowboys - Protect yourself from Rogue Traders

Rogue Traders have defrauded home owners out of millions of pounds making
their lives a misery and causing untold damage to both properties and health.


STOP AND THINK. ALWAYS REMEMBER…


1. Never buy from doorstep salesmen (a professional company would
never do this).
2. Always ask for ID even if an appointment has been made. A reputable
company won’t mind.
3. Never fall for a sales ploy (typically, a percentage off if you sign that day,
a discount, an offer or the suggestion that work needs to be done
urgently like a moisture thermometer pushed into your drip rail and
pretending that the reading indicates your home is coming to harm).
4. Always get more than one quote (ideally three or more).
5. Always request a quotation be posted to you detailing the works you
have requested and the materials to be used. Read through it thoroughly,
ask questions. Ask for product certification.
6. Never sign a contract with a sales rep in your home.
7. Request a company’s terms and conditions before you sign any contract.
8. Never pay a deposit when someone visits you in your home.
9. Ask what trade organisations they are registered with, ask for details and
call the organisation to check.
10. Ask for references that the company has done close by and if you can visit
and speak with the home owner? Reputable companies and happy
customers are proud of work done.
11. Never be afraid to ask someone to leave your home if
you feel you are being put under pressure(a polite way is
to tell them you need to speak with your family before
making any decision).

Warm and Safe Guide to Park Homes



Improving the Energy Efficiency of your Park Home reduced the
amount of energy you use and lowers your bills.


Save energy and money by improving the efficiency of your home. You can
make small lifestyle changes that are free, spend a few pounds on slightly bigger
changes or invest in a bigger improvement to your home - the choice is yours.

LITTLE STEPS ARE FREE AND EASY AND CAN MAKE A BIG DIFFERENCE:

● Read your bill and find out if you have the best deal.
● Only fill your kettle with enough water for what you need.
● Don’t leave anything on standby and switch things off when not in use.
● Don’t leave the hot tap running when washing up, use a dishwasher or bowl.
● Put on a jumper and some fluffy socks and turn the thermostat down by one degree
but never below eighteen degrees and ideally leave at twenty one.
● Only use the washing machine when you have a full load.
● Keep your oven door & light clean so that you don’t need to keep opening the door.
● Defrost your freezer regularly and fill empty areas with newspaper or polystyrene.
● Close your curtains in the evening to keep your heat in.
● Speed up your shower time.

SPEND A FEW POUNDS & REDUCE YOUR ENERGY BILLS:
● Put draught stripping around windows, doors and letterbox.
● Change to energy-saving light bulbs.
● Change to an efficient shower head.
● Understand and update your heating controls.
INVEST IN YOUR HOME TO MAKE BIGGER CHANGES:

● External Wall Insulation keeps your heat in, so you can turn
down your thermostat and run your heating less.
● Under floor Insulation keeps the rising cold air out and your heat in the home.
● Double Glaze with Argon gas filled sealed units that will increase the thermal
performance.
● Insulate your roof with care - never, ever let a cowboy spray insulation into your
park home roof.
● Install a new boiler or central heating system or controls.
● Renewable technologies are possible for park homes too.
Read on for more details…

Tick off these small, free lifestyle changes to save energy and money.


ELECTRICITY AND GAS SUPPLIERS
If your electricity or gas isn't supplied by your park owner, read your bill, If you don’t
understand your bill, call your supplier and ask them to go through it with you. Ask
them how you can reduce the bill. Go online or call a switching
company who will check to see if you can get your electricity
cheaper elsewhere. Form a co-operative with your neighbours FREE
to gain a better discount.
Small lifestyle
TIME FOR TEA? changes
Only fill it with enough water for
what you need. Typically saving
£7/year. When it’s time to replace your kettle look for
an Eco kettle.
SWITCH IT OFF!
Don’t leave anything on standby and switch things off when not in use. Typically
saving £30/year. Turn off lights when not needed too. Typically saving £15 / year.
HOT WATER
Don’t leave the hot tap running when washing up, use the dishwasher if its energy
rated or wash up in a bowl. Typically Saving £30 per year. Also, if you speed up your
shower time you can save. Typically saving £10 / minute / year.

SNUGGLE UP
Put on a jumper and some fluffy socks and turn the thermostat down by just one
degree. Close your curtains too in the evenings.
Typically saving £80/year.
KITCHEN SAVINGS
Only use the washing machine when you have a full
load. Keep your oven door and light clean and repaired
and only open the door when you really have to. If you
own a slow cooker, they are much cheaper to run than
a typical oven and make amazingly tasty food too.
Don’t let ice build up in your freezer as it becomes less efficient. If you don’t keep it
full then pack out the gaps with freezer packs or newspaper. Typically saving
£50/year and possibly a lot more.

Warm and Safe Guide to Park Homes
Medium Steps
SPEND A LITTLE MONEY TO SAVE ENERGY AND REDUCE BILLS.


DRAUGHTS AND VENTS
Put draught stripping around windows, doors and your letter box and you
will typically save £20/year. Start with the biggest draughts
first. Remember though park homes need to breathe,
don’t block up vents and definitely do not block up your
gas vent if you have one. If you’re unsure call us and speak
to a qualified ACOP surveyor who will explain your vents
to you for free.


LIGHT BULBS
Change to energy-saving light bulbs. LED lighting is cheap to fit
and lovely and bright. To replace the bulbs in a typical park home
would cost £40 and you would typically save £16/year. LED bulbs
should last for years. Try replacing the bulbs you use the most such
as your lounge to get maximum benefit for the lowest cost.


IN THE SHOWER
Change to an efficient shower head. Depending on your
shower type you could fit a different shower head that
will save money. If you don’t have an electric shower and
your hot water is coming directly from the tank or boiler
then fitting a water efficient shower head can typically
save £67/year.


HEATING CONTROLS
Understand and update your heating controls. Adding
a thermostat so that your heating turns off
automatically when your room is warm enough can
typically save over £100 /year.

INVESTING IN YOUR PARK HOME
EXTERNAL WALL INSULATION
It is a significant investment but installing a quality
external wall insulation system on your park home
will reduce your energy and maintenance bills as
well as stabilising your home for decades to come.

The walls of your home create the biggest heat
loss, a twenty-year-old home will typically have
one and a half inches (40 mm) of fibreglass
insulation, sandwiched between two sheets of ply. This will have deteriorated and
in certain circumstances turned to powder, providing little or no insulation to your
home.


A quality insulation system, professionally installed, using at least a 60 mm graphite
grey EPS Neopor insulation panel as opposed to a thin standard white polystyrene
will give you the largest fuel saving and greatest energy improvement to your home.
You should look for a company that has a system with a BBA standard. This standard
states exactly what products are used and how they are installed, without this
standard, companies could put anything on your walls!
There are different types of external wall insulation and we recommend you install
one with a multi-layer render system as this gives your home a tough outer shell and
the look of a bungalow.
Installing a system with a BBA standard also means the company installing can usually
offer you a warranty or guarantee that is backed up by a third party, this is really
important as it not only proves the company is reputable but if they cease trading you
will have peace of mind that you and your your home are still protected.
A good external wall insulation system is finished with a flexible silicone render that
moves with your home and should last for many, many years with just a bit of a yearly
wash down to keep looking like new.
Every home is different but you should expect between
a 20% and 50% reduction in your fuel bill, add to this
the fact that you wont be repairing and re-painting and
the savings really stack up.
External wall insulation also keeps your home cooler in
the summer and provides sound proofing too.

Warm and Safe Guide to Park Homes


A professionally installed external wall insulation system will remove any damp and
mould from your home.

Ask your installer for a copy of their Fire Rating Certificate
for their external wall insulation system. A class 0
certificate will allow the gap between the homes to be
reduced to 5.15 m and not breach your site regulations. If
your installer doesn't have a fire rating class 0, or says it’s
not needed, walk away.
A classic cowboy trick is to use a damp meter on the drip rail of your home and show
you that it is damp, imply your home is at risk and pressure sell you a product. Your
drip rail is usually damp as it is there for moisture to drip off from. Don't fall for con
tricks!
External Wall Insulation is a major investment, ensure your contractor is reliable, just
because they work nationally does not make them reputable.
HOW TO SPOT A GOOD CONTRACTOR:

1. They will have a BBA certificate for their system. Ask for a copy before you sign a contract.
2. The company and work will be insured. They will have an independent insurance backed
guarantee for their external wall insulation system. Ask for a copy before you sign a
contract.
3. They will have a fire certificate. Ask for a copy before you sign a contract.
4. They will post you a quotation detailing the products and works to be done. They wont
ask for a deposit in your home.
5. They will have a quality accreditations against their company. This means in independent
company has checked their systems and reputation. Look for names such as ISO9001,
TrustMark, Which, NICEIC, PAS2030, QICA. Ask to see their certificates, call us if you
are unsure and we’ll check for you.
6. They will have references for you to see.
7. They will never pressure you into signing quickly and wont just knock on your door.
8. If they can “start tomorrow” ask yourself why? A good company will be busy and you
should expect to wait a while.
9. Their surveyors will have a gas qualification so that your ventilation is assessed and
surveyed safely. Ask to see certificates, your life could depend on it.
10. They will be willing to answer your questions and provide information without argument
or justifying “why it isn't needed.”

INSTALL DOUBLE GLAZED WINDOWS AND DOORS
Park Home windows are not standard windows. Please make sure your installer
understands that windows that fit conventional houses do not fit park homes
and will leak and cause damage to the home if fitted.
All park home windows should be slim profile
odleg framed. This is due to the overall
thickness of the timber frame of your home. A
traditional household window is too large at 90
mm and will protrude allowing water to rot the
framework of your home.
An odleg window has an outer lip with a rubber
that seals tight up against the outer ply of your
walls, they also have a water drainage channel on
the outer frame and not on the underside. (Meaning water
from an open window runs outside the frame of the
window and not down into the framework of your home).

MIND THE GAP!
Make sure windows and doors have 28mm sealed units
that are Argon gas filled. Argon gas will provide a greater
thermal efficiency and costs only a few pounds extra.
Always ask for toughened safety glass in all doors and any
window below a metre off the floor.
In a “bricks & mortar” home, contractors must be FENSA
registered, this does not apply to park homes. Look for an
installer that has an accreditation and is experienced in park
homes. Ask for references and get several quotes.

MONEY SAVING TIP
If you have condensation between the layers of your double glazed windows, you can
replace just the sealed glass unit and there is no need for new frames. This costs a
fraction of what a new window costs. If your budget is tight ask for a quote for “a new
sealed unit” only.

Warm and Safe Guide to Park Homes


INSTALL UNDER FLOOR INSULATION

The vast majority of park homes suffer cold floors and draughts.
That’s because the home is lifted on a supporting structure and
there is air circulating under the home. The regulatory 25mm gap
between the home and skirting also encourages free air flow.

Traditional under floor insulation materials have air gaps and will degrade over time
making them less effective.
ASK YOUR INSTALLER…

WILL THEY SURVEY THE HOME BEFORE THEY INSTALL?
A reputable company will survey under the home to assess
suitability and identify risk areas and recommend a
bespoke solution for your home.

IS THE SYSTEM SEALED AND BONDED? It is important that
the insulation system is sealed AND bonded which means
the system will be one complete layer under the home,
eliminating air gaps and a guarantee of long lasting
performance and benefit (the use of tape as a sealant is
undesirable as it will quickly lose adhesion and expose air gaps).

ASK TO SEE A PICTURE OF COMPLETED WORK AND HOW THE SYSTEM IS SEALED AND
BONDED. DON’T FEEL PRESSURED AND GET FULL FACTS. ONLY A COWBOY COMPANY
WILL RUSH YOU.

ARE ALL MATERIALS INSULATING IN THEIR OWN RIGHT? Ensure the system uses entirely fire
retardant, insulating materials to ensure the best quality and performance.

CAN THEY EXPLAIN HOW YOU WILL BE ABLE TO ACCESS PIPES AND WIRING UNDER YOUR
HOME? You may need access in the future so even though the system is sealed ask for
a full explanation or a picture so that you understand how access is achieved.

Finally, are they under floor specialists working with full health and safety awareness
and standards, are they registered with QICA or other quality mark?

MAINTENANCE OF YOUR CHASSIS

Your home is sited on a metal chassis framework and on a supporting structure of
adjustable tripod support stands. The chassis is the most important part of the home
as it cannot be replaced – therefore it makes sense it is kept in good condition!

The main issue that affects the condition of the chassis and supports is rust. Once it
sets in, the supporting structure is weakened causing potential distortion, un-levelness
and reduced stability. Signs of rust should be addressed early on to prevent further
decay.

For homes over ten years old or sited near the coast we recommend the underside
is inspected every three to five years.
WHAT SHOULD AN UNDER FLOOR SURVEY COVER? The survey should be carried out
by dedicated specialists who will look at the chassis metalwork, supporting structure,
coach bolts, timber work, levelness, sited base, drainage, insulation, skirting,
ventilation and fire hazards. For homes 10 years and younger, it is prudent to have
the supports checked for re-tensioning and coach bolts tightened to ensure continued
strength and solidity.

The survey should be followed up with a full detailed report in writing. Ideally this
should include photographs. If any recommendations of work are made, these should
be stated clearly with costs involved. Always ask for quotes in writing.

The chassis should have all surface rust removed
and re-coated with a premium rust inhibitor
paint. The home should be re-supported
appropriate for the home and all coach bolts
tightened.
ASK ABOUT THE SUPPORTS. Are they hot dip
galvanised for longer lasting performance? Are
they load stamped? This is a requirement of NCC Code of Practice 50 and are they
verified by the NCC?

Inspections and any work carried out should be by professional park home under
floor experts only.
CHECK IF THEY ARE INSURED AND QUALITY ACCREDITED – if so,
with who. Are they QICA accredited?

Warm and Safe Guide to Park Homes


INSTALL ROOF INSULATION
Park homes lose typically 30% of their heat through their roof as they are usually
only insulated with 75mm of rock wool. Over time this can sag, mat and degrade
providing less insulation year-on-year.

Insulating a park home roof is not easy and should only be undertaken by an expert.
All park home roofs are vented to allow air circulation, these VENTS MUST NOT
BE BLOCKED OVER, as air circulation is vital to avoid excess moisture build up and
potential ceiling collapse.


Simply lifting the bottom row of tiles or removing the ridge
tile and blowing in insulation will block the vents and stop
air circulation as they cannot see where the insulation will
end up!

The only way to safely install additional insulation to the
roof of a park home with no internal loft hatch is to
remove one side of the roof and add additional insulation,
then re-felt, batten and re-tile using new lightweight tiles.

KEEP WARM

PARK HOMES CAN BE COLD AND DAMP. TO PREVENT YOURSELF GETTING TOO
COLD FOLLOW THESE SIMPLE TIPS:

●If you can, keep your thermostat set to 21 degrees. Never turn your
thermostat below 18 degrees.
●Wrap up with layers.
●Eat hot food and drink hot drinks regularly through the day.

●Get up and move about. Ideally you should move every hour if you
are able.

●Make a cuppa or do some light housework if you can. Even small
exercises in your chair help keep your circulation moving.

BOILER REPLACEMENT
Upgrade your boiler to either an electric or gas combination boiler, the older your
boiler is the less efficient it is. There may be funding in your area for boiler
replacements, call us or your council and ask. Even if there isn’t, your heating costs
typically account for 60% of the cost of your fuel bills so making sure you have a good
boiler, working correctly can save you enormously.
You can also look at just changing your heating controls, updating your immersion
tank or controls or even just adding extra insulation to your hot water tank, if you
have one. Some of the biggest savings to be made relate to heating and hot water.
Ask three reputable companies to visit you and ask them to specify and explain systems
that will save you money. There is no obligation in finding out the costs involved.
For gas and LPG boilers, the installer must be Gas Safe Registered and for
oil boilers you should use an OFTEC registered installer.
Go to the website www.gassaferegister.co.uk or call 0800 4085500 or
email [email protected]
You can find registered oil installers on www.oftec.co.uk/consumers/findtechnician
or by calling 01473 626298.
SMELL GAS?
Get fresh air immediately - open all doors and windows.
Switch off the appliance and gas pipe work by turning off the gas supply at the
emergency control valve at the gas meter. Do not turn the gas supply on again until
it has been checked by a Gas Safe registered engineer. Do not operate electrical
switches, operating electrical equipment can ignite escaping gas. Extinguish all naked
flames.
Call the National Gas Emergency number – 0800 111 999 (If you're deaf or hard of
hearing, you can use a textphone (Minicom) on 0800 371 787).
LPG Emergency: 03457 444 999

CARBON MONOXIDE
Unlike gas, carbon monoxide has no smell and travels quickly and
silently. An alarm costs just a few pounds and can save your life. If
your alarm is triggered, go straight outside and call 999.
SYMPTOMS OF CARBON MONOXIDE POISONING:
Dull headache, weakness, dizziness, nausea, vomiting, shortness,
of breath, confusion, blurred vision.

Warm and Safe Guide to Park Homes


STAY SAFE IN YOUR HOME
Park Home sites are typically safe, neighbourly places to live but it’s still worth taking
care and protecting yourself and your home.

● Always lock windows and doors when you go out.
● Lock the door if you are gardening.
● Do not let anyone in your home you don't know.
● Don't keep significant quantities of money in the house. It is safer in the bank.

● Always ask for ID from companies that call on you and call their office to confirm
they are who they say they are. A genuine caller will not mind.
● Never buy from door-to-door trades people.

● Never pay a deposit to anyone visiting your home to quote you on building or
any other work or services, even if you are happy to proceed and you have invited
them into your home. Ask to be sent a quote or to
have time to think about it. Read our section on rogue
traders. Contact them when you are ready.
● You have the right to cancel products and services
when you have signed up in your home or bought over
the phone.

STAY SAFE ONLINE

Use security software, there are excellent free products available.

Never give out personal details when chatting online to people you don’t know.
Never open or reply to emails that you don't recognise the sender.
Never reply to an email or message supposedly from your bank or other institution.
Never, ever give out your password or pin to anyone.
If in doubt, delete or ignore.

GRANT ASSIST - ACCESS FINANCIAL HELP AND SUPPORT

We often have availability for energy improvement grants and they are sometimes
available to all, regardless of income, savings or circumstances.

Register* free of charge, with our Grant Assist Register and we will notify you of current
grants and keep you updated on grant news.

We are constantly monitoring and searching for any funding streams that become
available, whether through Government, council, charity, and cic programmes or via
utility organisations.


We also work with other charities and organisations and have a Priority Grant Assist
Register, to try and help vulnerable residents.
*All client information is securely kept in the strictest confidence and never passed to any other organisation.



ACCESS OUR QICA REGISTER OF APPROVED
SUPPLIERS & CONTRACTORS
Each of our approved suppliers, installers, and contractors, assessors, plumbers &
electricians have been through our strict procurement process, whereby we inspect
their products, work and their company for compliance, ethics, quality, care and
certification.
Only when we are fully satisfied that each company has passed every aspect of our
procurement process will we allow that company to join our approved contractors
register.
We vet every company annually to insure compliance with our procurement process
is up to date.
We then monitor each and every job that is conducted through the QICA scheme and
ensure payment is only made to the contractor when the job is finished to the client
and our satisfaction.


Call 01647 24609 or visit www.communitywarmth.org

to register for grant assist.

Warm and Safe Guide to Park Homes


PARK HOME MAINTENANCE
These few simple steps below will insure your home is well maintained and
free of any costly repairs.

EXTERNAL WALLS
If you don’t have external wall insulation, it is
important to paint your park home every three
years with a good quality external thermoplastic
weather proof paint. The polymer base ensures it
remains flexible so it does not crack and will stop
the ply frame of your home rotting, as it expands
and contracts with the seasons.
A masonry paint is not recommended by any park home manufacturer as it does
not have the same flexibility and will crack after a year, working out more expensive
in materials, labour and potential damage to your home. Ensure your contractor is
removing any algae and that any rotten or soft ply is cut out and replaced (having
found out the root cause) before you paint.
Next time your home is due for re-painting consider a quote for an external wall
insulation system that eliminates the re-ply / re-painting cost.
VENTS
Make sure your external vents are not painted over, the timber frame of your home
needs air circulation to stop the frame from rotting and stop damp and condensation
internally.
Remove the vent covers under your soffit and inspect to make sure insulation in
your roof void has not moved or has been blocked over, which could stop the airflow
within your roof void.

WINDOWS
Replace any blown sealed units in windows as this will affect the thermal performance
of your home.
If you have bay windows, make sure there is no cracking where the bay hood meets
the external wall and that the outer edges of the ply hoods have not split.

OUTSIDE TAP
Each winter protect outside water taps with a suitable thermal cover to stop burst
pipes.

ROOF
Once or twice a year, depending on the position of your home and the number of
surrounding trees, check your gutters are free of leaves and moss as this can cause
blocked down pipes. Fit covers if leaves are a problem for you.

Make sure the overhanging felt is still in good condition and has not deteriorated.
Check roofing tiles to make sure none have lifted and are clear of any moss or algae
that could reduce the life span of the roof.

UNDER THE HOME
Inspect the underneath of your home to make sure there is no water collection from
a dripping or burst pipe.

Check that the chassis is free of rust and all jacks are supporting the weight of the
home. Is your home due an under floor inspection? Every 3-5 years you should get a
proper inspection of under your home conducted by a reputable company. Read more
about this in our under floor section.

A well fitting skirt protects the underside of your home but make sure the skirt around
your home is well ventilated to allow air circulation to the steel chassis.

INSURANCE
Make sure you have both contents and building insurance for your park home. Imagine
turning your home upside down. Everything that would fall out is covered by your
contents and everything that would stay put is covered on your building insurance.

USEFUL NUMBERS


National Association for Park Home Residents (NAPHR)
Tel: 01903 816247 email: [email protected]


Independent Park Home Residents Association (IPHAS)
Tel: 0800 612 8938 email: [email protected]

British Holiday & Home Parks Association

Tel: 01452 526 911 email: enquiries@bh&hpa.org.uk

Warm and Safe Guide to Park Homes

FALLS PREVENTION

Tips for preventing falls in the home and garden include:
● immediately mopping up spillages.
● removing clutter, trailing wires and frayed carpet.
● using non-slip mats and rugs.
● using high-wattage light bulbs in lamps and torches, so you can see clearly.
● organising your home so that climbing, stretching and bending are kept to
a minimum, and to avoid bumping into things.
● getting help to do things that you're unable to do
safely on your own.
● not walking on slippery floors in socks or tights.
● Use a bath and/or shower non-slip mat.
● Install grip rails throughout the bathroom.
● Not wearing loose-fitting, trailing clothes that might trip you up.
● Install a handrail if you have outside steps.
● Ensure paths, steps and ramps are kept swept and clean.
● Fix any lose paving slabs, mend cracks and holes in paths.
● Use a fungicidal wash on paths, decking and steps to kill any algae.
● Wearing well-fitting shoes and slippers that are in good condition and
support the ankle .
● Taking care of your feet by trimming your toenails regularly and seeing a
GP or chiropodist about any foot problems
● Exercise regularly.
● Have your eyes tested.
● Consider a panic alarm.
● Talk to GP if you have had an unexplained fall.

There is more information on the NHS, Age UK and Saga Websites. If you are
not online you can give them a call or speak to your GP.


NHS www.nhs.uk
Age UK Advice www.ageuk.org.uk 0800 169 2081
Saga hwww.saga.co.uk 0800 145 5566

PEACE OF MIND




For councils, charities, housing associations, cics, residents associations and
individual home owners we offer a complete energy, project and quality
management service that is free of charge.

If you interested in improving the energy efficiency of your home or require
adaptations, retrofit or building work we can help.

If you are unsure of the best options available, we can arrange an energy or
building survey that will detail the improvements that could be made and check
to see if you qualify for any grants.


We can vet companies to do the work for you and oversee that it is done
correctly.


Should you wish, we can project manage the entire works for you, from
creating a scope of works, arranging the quotations, overseeing the works,
managing any disputes and paying your chosen contractors.


Our standard service is free for councils, homeowners, housing associations,
charities and cics. To register or find out more simply:


Call 01647 24609
Email: [email protected]
Online: www.communitywarmth.org

Warm and Safe Guide to Park Homes


Community Warmth are a not-for-profit Community Interest Company. All
profits go toward helping vulnerable residents who meet our fuel poverty criteria
with financial assistance to improve their homes thermal performance.

We accredit installers and building contractors with our QICA standard which
ensures quality of workmanship and customer care at all stages.
We work with homeowners to support them through all stages of work to take
away the risk and stress associated with having work carried out on the home.
We work with Councils to stretch their budget and support their work by
providing project and quality management services to them at zero cost.

Our accredited installer partners can assist you with:

General Park Home Maintenance
External Wall Insulation
Under floor Insulation
Chassis Work
Renewable Energy Solutions
Boilers and Central Heating Systems
Lightweight Roofs
Double Glazed Windows and Doors
Conservatories, Porches and Sun Rooms
Decking, Patios, Balustrades, Steps and Ramps

This guide is for Park Home residents, we also work with standard
construction homes, housing associations and council owned buildings
throughout England and Wales.


Telephone 01647 24609 or email [email protected]
Horselake Farm, Cheriton Bishop, Exeter, Devon, EX6 6HD



We would like to thank our sponsors Insulated Homes Ltd and
Park Home Chassis Services: