Resource List

Application Name What is it? URL

Appointment Central Web based system that students can https://webapps.ccac.edu/AppointmentCentral/
Astra Schedule Event and use to make appointments to utilize
Resource Scheduling services provided the college. https://www.aaiscloud.com/CCAlleghenyCounty/Default.aspx
Blackboard This system allows employees to
schedule rooms for college events/ https://courses.ccac.edu
Bomgar Remote Support change rooms for classes or reserve
rooms for certain training events This is to be installed on your desktop.
CCAC Learning Communities This is the online platform that Users will visit support.ccac.edu
instructors and students use for
CCAC Website online courses. Certain community https://my.ccac.edu
CCAC Web Apps education courses use Blackboard. Click on CCAC Learning Communities in the Quick Links
Cherwell This remote support software is used www.ccac.edu
Colleague when a user is off campus. This https://webapps.ccac.edu
allows you to assist them without
Colleague Kill Session being on the CCAC network.
This is a cloud based web system
used for training and professional
development for employees of
CCAC.
This is the main page for the college
that all users can visit
This is the direct link to CCAC web
apps that employees utilize like
Appointment Central

This is the college database that https://datatel.ccac.edu
student and employee records are Icon is located on the desktop
stored. Certain departments can use
certain screens to perform certain https://datatel.ccac.edu/Servicedesk/Default.aspx
functions for their job.
When a employee is stuck in a
colleague session, this application
allows you to kill their session so
they can log back into the database.

Colleague Security This application is used submit https://webapps.ccac.edu/ColleagueSecurity/Login.aspx
colleague profiles, view colleague https://login.comaround.com/Account/Login
Comaround profiles of a particular users.
Contact Center ServiceDesk has reports that can
Exchange Outlook Web App view access for certain applications.
GroupMe This is a cloud based knowledge
system that students and employees
Informer can search for knowledge articles.

Kronos This is the web app for the Microsoft https://outlook.ccac.edu
MyCCAC Outlook that employees can access See ServiceDesk Manager regarding access
MyCalendar through the MyCCAC portal.
NetID Account Managment This is a group text messaging https://qbuilder.ccac.org:8888/?locale=en_US#action=Home
Panopto Lecturue Capture application that is used for major
Section Planning Wizard incidents that occur off business https://timekeeper.ccac.edu/wfc/navigator/logon
hours or over the weekend. https://my.ccac.edu
This is a query web based system https://mycalendar.ccac.edu/mycal2/
that users can search for certain https://netid.ccac.edu
information that is integrated in the https://ccac.hosted.panopto.com
Colleague system https://webapps.ccac.edu/SPW
This is the timekeeping application
that you can add, edit or request off.
This is the portal page for students
and employees
This is a web based system that
employees can request time off.
This is the password tool to reset
student and employee passwords
throughout the college.
This is a cloud based/mobile
application that instructors can use to
record their lectures for students.
This application is used for
instructors to

Survey of Student Opinion (SOSO) Allows faculty and administration of https://webapps.ccac.edu/SurveyStudents
Team Site the college to view student survey This can only be accessed through MyCCAC.
information easily and confidentially.
Where departments can share and
collaborate on documents within the
MyCCAC portal.