Verizon Home Connect Phone Setup

2016

Sun Life Financial
Ayman Mahmoud

[GSO - VERIZON HOME CONNECT SETUP]

This document is a guidance to setup Verizon Home connect phones and Cell-Fi booster in all Group Sales Offices

Verizon Home Connect
Setup

GSO, Version 1
October 17th 2016

Sun Life Financial GSO Home phone Connect Setup 1

Processes to install Verizon Home Phone connect:

1. Unpack Verizon Home Connect , see pictures below

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2. Verizon Home Connect Battery

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3. Battery Cover

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4. Power Adapter

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5. Verizon Device Antenna

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6. Connect Phone patch cable RJ-11 to device in port # 1

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7. Plug the Power adapter in PDU

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8. Verizon phones rack should look like below, label every device with the number
attached from Verizon datasheet.

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9. Connect Phone cable to Verizon Home connect and dial *228 then choose
Option # 1 to activate phone line. Dial external phone lines and test calling

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10. Verizon Fax Install :
Open the Verizon MiFi box and connect battery in the back of the Verizon MiFi device

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11. Connect RJ-11 to Modem port, plug power adapter

12. Connect Phone line and dial *228 and choose Option # 1 to activate fax line.
13. Label The Fax line and send and receive test fax to confirm if it’s working

properly

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14. Phone rack should look like below :

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 Mount and install Verizon Cel-Fi Duo 4G/LTE Booster

15. Unpack Booster from the box :
16. You will find 2 devices with 2 power adapters.
a. 1st device : Network Unit

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b. 2nd device : Coverage Unit

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c. Place Network Unit near by a window or where you can locate a good signal
strength

d. Place Coverage unit far distanced from the Network Unit to avoid any conflict of
signal within distance range.

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e. Coverage Unit guidance. When you turn on the unit please wait at least 5 minutes
to pick up signal.

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