CV Lorna Townsend Embers Campsite

Lorna Townsend

1 Foxhole Cottage, Seven Sisters Country Park, Exceat, BN25 4AG.
Email: [email protected] Mobile: 07727 194820

__________________________________________________________________________________

Profile
Meticulous and proactive worker. Confident to work accurately under pressure while providing excellent
customer service for the general public and clients. Flexible in working patterns.

Education & Teaching Qualification
2011 – 2014 Greenwich University

BSc Honours Commercial Horticulture
2011 (Aug) Full Permaculture Design Course
2007 – 2009 Birmingham City University – Teacher Training –

Diploma in Post Compulsory Education & Training Level 5 – Grade 2:1
2002 - 2005 University Of Birmingham

BA Honours Sport, Physical Education & Community Studies - Grade 2:2
2000 - 2002 Worcester College of Technology

Advanced National Diploma In Applied Science (Sports Studies) 8D: 2M:2P
1993 – 1998 Queen Elizabeth High School, Herefordshire

9 GCSEs including Maths, English & Science (double award) Grade A-C

Work Experience

May 15 - Crop Walking – Voluntary shadowing with David Hide Fargro Ltd

 I will be shadowing crop walking activities with agronomists – assessing growth of crop; visible
beneficial predators; pollination; visible pest damage; disease presence and counting pest traps

Feb 2015 – May 15 Trainee Technical Manager Berryworld Ltd

 Assisted crop forecaster during crop walking activities to assess quality & supply volumes from main
UK suppliers. Checking cropping programme against actual crop growth & fruit development

 Supplier facing technical for Blueberries and Blackberries on import

 Making quality/technical decisions during post harvest & packing

 Coordinating post harvest trials of Kiwi berries & ethylene reduction; Durofel –
Investigating firmness & quality of sea freight blueberries on arrival

 Creation of quality specifications for Kiwi berries and post harvest advisory manuals

 Monitoring and analysis of residue, pesticide and spray records

Sep 13 – June 14 Part Time Lecturer of Sport SCLLtd, Crawley

Course Coordinator and Lecturer of a football sports academy for 16-18yr old students

 Monitoring student progress and attainment providing tracking and timely written reports

 Meeting KPI and business targets – weekly, monthly evidenced tracked

 Devising course lectures and supporting material for varying academic levels

July 13 – Aug 13 F/T Summer Site Manager Super Camps, West Sussex

Responsible for management and coordination of summer activity camp for 80-100 children between 4

-16 years.

 Conducted staff inductions, training and provided additional skill set training

 Managed staff rotas, conducted staff appraisal meetings and action planning
intervention.

 Monitored staff and ensured activities were delivered in accordance with health and
safety regulations & Ofsted guidelines

 Liaised with Ofsted inspectors and regional/head office management

01/13 – 06/13 Learner Support Facilitator K College, Tunbridge Wells

07/12 – 08/12 Site Manager Super Camps Ltd, Blackheath London

Responsible for coordination and supervision of five members of staff and management of summer

activity camp for 80-100 children between 4-16 years.

 Managed all reception duties including customer bookings/paperwork; signing in/out children;
speaking to parents and resolving issues; liaising with head office booking department

 Handed all legal documentation completed by parents and maintained safe archiving system

 Managed all administration duties required on site including data input of staff working hours,
placing equipment orders and liaising with regional managers, parents and staff

 Prepared, coordinated all weekly activity timetables taking into account site logistics and
group/staff ratios

 Managed staff rotas, conducted staff appraisal meetings and action planning intervention

 Conducted staff inductions, training and provided additional skill set training when required

 Resolved logistical issues and ensured staff had correct equipment to carryout activities

 Monitored staff and ensured activities were delivered in accordance with health and safety
regulations & Ofsted guidelines

 Liaised with head office/parents and Ofsted assessors. Handled all queries and complaints

06/12 – 07/12 Gardener Royal Parks/Hyde Park

11/11 – 06/12 Lecturer Sports Nutrition Bromley College, London

Delivered Sports Nutrition and Psychology BTEC Level 3 (A-Level) to young learners 16+ years

 Prepared academic progress reports and official college written correspondence

 Managed all word processing for lessons eg: learning resources, lesson plans and schemes

 Created powerpoint and interactional presentations using ICT equipment including moodle

 Liaised with quality team and outside agencies through email and telephone eg: social services

 Created assessments/exams in guidance with awarding qualification body

 Analysed and assessed students work against strict qualification criteria

 Managed administration of exam entry for students and enrolment paperwork

 Performed pastoral administration tasks eg. writing of confidential case files for probation

07/11 – 08/11 Site Manager Super Camps Ltd, Kidderminster

04/11 – 06/11 Lecturer (EBD) Bournville College, Birmingham

02/11 – 04/11 Supply Teacher Bournville College/Teacher Active Ltd

01/11 – 02/11 PA and Secretary Birmingham Local Medical Committee

Responsible for providing PA support to GP legal advisors, coordinating GP committee meetings and
management of electronic files.

 Handled confidential telephone enquiries providing information on advice/ support available to
GPs that required legal advice

 Performed accurate word processing of audio typing of case files and meetings

 Liaised on behalf of GPs with local and national media bodies including BBC/magazines

 Accurately updated client database of new, retired or moved GPs

 Managed coordination and diary management of meetings and consultations

 Scheduled work priorities for GPs and updated actions through outlook diary planner

 Processed and recorded all correspondence through database and spreadsheet packages.

 Prepared information packs about legal services provided by BLMC

 Completed general administration and office tasks including filing, archiving and responding to
telephone and email enquires

10/09 –11/10 Gap Year Travelling Western/Eastern Europe & Morocco
10/07 –10/09 Lecturer/Learning Mentor EBD South Birmingham College

Worked as a keyworker & lecturer supporting students academically. Responsible for liaising between
major support networks.

 Planned and facilitated the grow your own food & outdoor education projects relating it directly
with key curriculum criteria/learning outcomes

 Designed a range of formative learning resources to compliment practical work
 Created all risk assessment paperwork liaising with health and safety HR team
 Monitored project through diary and statistical recording/lesson outcome recording and writing

reports on progress outcomes
 Co-ordinated and implemented on going action plans with students. Co-ordinated and

delivered group work/curriculum programmes
 Liaised with external agencies including pupil connect and social services and probation teams

09/05 – 10/07 Learning Mentor Dartmouth High School and Sixth Form
04/05 – 09/05 Legal Administrator Public Defender Service, Birmingham

 Prepared and processed documentation for legal aid applications

 Advised clients by telephone and face to face to complex legal aid procedures and options

 Managed all incoming enquiries and channelling calls through switchboard system

 Co-ordinated lawyer and client meetings through electronic booking systems

 Liaised with magistrates, crown and youth courts of rescheduling of hearings

 Responsible for minute taking for office meetings and lawyer consultation support meetings

 Diary planning and scheduling of lawyer client and court preparation using specialist system

 Word processed all written correspondence through dictation or audio typing

02/01– 02/01 Social Work Assistant Social Services, Leominster
05/99 –08/02 Receptionist Bromyard Leisure Centre, Herefordshire

Additional Skills & Training 04-2008 Managing Challenging Behaviour
06-2009 Conflict Management & Communication 12-2007 Depression in Children Awareness
05-2009 Child Protection Training 06-2006 Strategies for SEN Children