September Monthly Performance Report - Amtrak

National Railroad Passenger Corporation

Headcount Summary

September 2014

Actual Core Variance Actual Non-Core Variance Actual Capital Variance Actual Totals Variance
Budget Fav (UnFav) Budget Fav (UnFav) Budget Fav (UnFav) Budget Fav (UnFav)

Departments 6600000 00660
President's Office
Office of Inspector General 79 76 (3) 0 0 0 0 0 0 79 76 (3)
General Counsel
Finance 156 164 8 0 0 0 1 0 (1) 157 164 7
Procurement
Real Estate 268 284 16 0 9 9 0 0 0 268 293 25
Amtrak Technologies
Government Affairs 459 487 28 7 5 (2) 3 4 1 469 496 27
NEC IID
Human Capital 7 2 (5) 23 30 7 0 0 0 30 32 2
Marketing & Sales
Police & Security 216 238 22 0 0 0 16 0 (16) 232 238 6
Emergency Management & Corporate Security
Corporate Research & Strategy 37 44 7 0 0 0 0 0 0 37 44 7
Corporate Research & Strategy
Operating Departments 39 42 3 0 0 0 0 0 0 39 42 3

Chief Operation Officer - Staff 222 241 19 0 0 0 0 0 0 222 241 19
Chief of Customer Service
Chief Operations Research Planning 1,159 1,308 149 0 0 0 0 0 0 1,159 1,308 149
Chief Safety Officer
Chief of Business Operations 486 562 76 0 0 0 0 0 0 486 562 76
Chief Transportation Officer
Chief of System Operations 35 37 2 0 0 0 0 0 0 35 37 2
General Manager NEC
General Manager State Services 3630000 00363
General Manager Long Distance
Mechanical 1 0 (1) 0 0 0 0 0 0 1 0 (1)
Engineering
Engineering Reimbursable 4 27 23 0 0 00 0 0 4 27 23
Sub-Total Operating Departments 57 60 3 0 0 00 0 0 57 60 3
Total Headcounts 17 22 5 0 0 00 0 0 17 22 5
64 65 1 0 0 00 0 0 64 65 1
79 24 0 0 00 0 0 79 24
77 98 (55) 0 0 00 0 0 77 98 (55)
171 145 21 0 0 00 0 0 171 145 21
4,665 4,848 (26) 331 303 (28) 19 0 (19) 5,015 5,150 (26)
1,157 1,250 183 52 87 35 0 0 0 1,209 1,337 135
4,954 4,897 93 193 178 (15) 0 0 0 5,147 5,075 128
920 862 (57) 0 12 12 411 484 73 1,331 1,358 (72)
2,115 2,083 (58) 3 0 (3) 1,252 1,121 (131) 3,370 3,204 27
(32) 557 554 (3) 0 0 0 557 554 (166)
0 0 1,136 1,134 (2) 1,682 1,605 (77) 17,098 17,118 (3)
14,280 14,379 0 1,166 1,178 12 1,702 1,609 (93) 20,321 20,663 20
17,453 17,876 99 342
423

D-1

Headcount - Department Input Detail
September 2014

Total Core incl PRJ Commuter Reimbursable Commercial Total Non-Core Capital
Variance Variance Variance
Variance Variance Variance

President's Office Actual Budget Fav/ (UnFav) Actual Budget Fav/ (UnFav) Actual Budget Fav/ (UnFav) Actual Budget Fav/ (UnFav) Actual Budget Fav/ (UnFav) Actual Budget Fav/ (UnFav)
6 60 0 00 0 00 0 00 0 00 0 00
Office of Inspector General 0 00 0 00 0 00 0 00 0 00
79 76 (3) 0 00 0 00 0 00 0 00 1 0 (1)
General Counsel 156 164 8 0 00 0 99 0 00 0 99 0 00
268 284 16 5 2 (3) 2 31 0 00 7 5 (2) 3 41
Finance 459 487 28 0 00 0 00 0 00
0 00 0 00 23 30 7 23 30 7 0 (16)
Procurement 7 2 (5) 0 00 0 00 0 00 0 00 16 00
216 238 22 0 00 0 00 0 00 0 00 0 00
Real Estate 0 00 0 00 0 00 0 00 0 00
37 44 7 0 00 0 00 0
Amtrak Technologies 39 42 3
222 241 19
Government Affairs
11 10 (1) 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
NEC IID
25 24 (1) 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Human Capital
1,067 1,217 150 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Marketing & Sales
On Board Systems SDCS 5 0 (5) 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Pricing
Sales Distribution and Customer Service 47 51 4 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Chief Market Research & Analysis
Chief Mktg & Sales Promotion 220000000000000000
VP Marketing & Product Mgmt
Chief, Prod Plan & Bus Strategy 242000000000000000

Sub-Total Marketing 1,159 1,308 149 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Police & Security 486 562 76 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Emergency Management & Corporate Security 35 37 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Corporate Research & Strategy 363000000000000000

Strategic Fleet Rail Initiatives 1 0 (1) 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Operating Departments 4 27 23 0 0 0 0 0 0 0 00000000
Chief Operation Officer - Staff 0 00000000
Chief of Customer Service 57 60 3 0 0 0 0 0 0 0 00000000
Chief Operations Research Planning 0 00000000
Chief Safety Officer 17 22 5 0 0 0 0 0 0 0 00000000
Chief of Business Operations 0 00000000
Chief Transportation Officer 64 65 1 0 0 0 0 0 0 0 00000000
Chief of System Operations
79 24 (55) 0 0 0 0 0 0 1
General Manager NEC
77 98 21 0 0 0 0 0 0 0
General Manager State Services
171 145 (26) 0 0 0 0 0 0 0
General Manager Long Distance
4,665 4,848 183 257 228 (29) 73 74 1 0 0 (1) 331 303 (28) 19 0 (19)
Mechanical
1,157 1,250 93 49 53 4 3 34 31 0 0 52 87 35 0 0 0
Engineering
Engineering 4,954 4,897 (57) 188 174 (14) 5 4 (1) 0 0 193 178 (15) 0 0 0
Engineering - Reimbursable
920 862 (58) 0 0 0 0 12 12 0 0 0 12 12 411 484 73
Sub-Total Engineering
Sub-Total Operating Departments 2,115 2,083 (32) 0 0 00 0 03 0 (3) 3 0 (3) 1,252 1,121 (131)
0 0 0 0 0 0 557 554 (3) 0 0 0 557 554 (3) 0 0 0
Total Headcounts 0 0 0 557 554 (3) 3 0 (3) 560 554 (6) 1,252
2,115 2,083 (32) 494 456 (39) 638 679 41 4 0 (4) 1,136 1,134 (2) 1,682 1,121 (131)
14,280 14,379 99 1,605 (77)
499 457 (42) 640 691 51 27 30 3 1,166 1,178 12 1,702
17,453 17,876 423 1,609 (93)

D-2

National Railroad Passenger Corporation (Amtrak)

Employee Benefits Summary Analysis - September 2014
(Including Employees Assigned to Capital)

($ thousands - except calculations)

Month Variance to YTD Variance to
Actual Budget Last Year Actual Budget Last Year

Premium Based Benefits 1 7,455 415 5,349 81,529 14,094 36,326
26,235 3,604 2,742 312,858 32,432 18,480
Non-Agreement 33,689 4,019 8,092 394,387 46,526 54,806
Agreement
Total Premium Based Benefits 12 1 29 177 18 35
2,481 208 5,701 35,244 3,561 6,975
Federal Employers Liability Act (FELA) 2,493 209 5,730 35,421 3,579 7,010
Non-Agreement 2
Agreement 2 2,478 127 1,928 27,664 4,188 13,637
Total FELA Cost 1,662 239 497 20,146 2,362 1,605
1,783 224 701 21,244 2,665 3,297
Average per Employee
Non-Agreement
Agreement

Weighted Avg per Employee

Payroll Based Benefits 3 22,727 2,107 (2,018) 289,261 (5,762) (8,181)
Percentage of Payroll 17% 2% -1% 19% 0% 1%

Other Employee Benefits 4 (1,423) (4,167) (5,167) 24,565 7,049 8,302

Total Employee Benefits 57,487 2,168 6,636 743,634 51,392 61,938

1 Includes health, dental and life insurance, miscellaneous employee insurance, service fees and OPEB's.

OPEB's represent the accrued expense for the future liability of health care for pensioned employees.
2 Estimated split between Agreement and Non-agreement employees.
3 Includes Railroad retirement and unemployment and sickness taxes.
4 Includes Pension and fees, vacation accrual and miscellaneous employee services.

D-3

ERFORMANCE NDICATORS

National Railroad Passenger Corporation

Delay Minutes Performance Report - Summary
for the Month of September, 2014

Amtrak Delays Host Railroads Delays
Top Three Delay Codes Top Three Delay Codes

% of Subtotal Passenger Holds Engine Failures All Crew related All Else Subtotal Freight Train Slow Orders Passenger Train All else Other Minutes
Total Minutes Total delays, delays in Interference Interference of Delay

block

Northeast Corridor 16,868 3.4% 3,979 941 504 30 2,504 11,593 62 3,398 778 7,355 1,296
Acela 39,235 7.9% 13,241 3,381 2,529 411 6,920 22,764 2,228 2,664 2,752 15,120 3,230
Northeast Regionals 56,103 11.3% 17,220 4,322 3,033 441 9,424 34,357 2,290 6,062 3,530 22,475 4,526

Subtotal Northeast Corridor 3,404 0.7% 1,080 120 140 68 752 1,903 111 736 161 895 421
4,453 0.9% 500 150 12 2 336 3,733 229 1,118 1,005 1,381 220
Other Corridor Routes 2,825 0.6% 843 214 296 1,341 641
Vermonter 30,581 6.2% 1,302 237 96 1,735 23,632 14 21 393 913 2,284
Downeaster 3,943 0.8% 4,665 121 340 1,288 1,038 2,277 5,404 4,330 2,912 10,986 457
Clocker/Keystone 23,819 4.8% 1,209 858 1,961 18,632 1,056
Empire 23,069 4.7% 4,131 657 5 45 1,764 17,594 303 17 46 1,911 1,609
Hiawatha 5,534 1.1% 3,866 271 720 592 559 3,261 5,727 2,886 4,302 5,717 1,064
Illinois Services 2,703 0.5% 1,209 116 378 1,067 307 2,052 5,602 3,735 3,041 5,216
Michigan Services 22,884 4.6% 1,771 327 1,880 16,398 1,822 1,113 78
Missouri Services 19,174 3.9% 573 686 52 1,815 13,875 74 252 2,079
Heartland Flyer 13,470 2.7% 4,407 704 0 150 2,936 4,654 421 1,457 0 174 1,411
Pacific Surfliner 14,906 3.0% 3,888 624 221 535 1,391 10,875 1,279 2,378 6,647 4,486
Cascades 1,629 0.3% 4,330 975 412 144 1,122 3,677 5,024 6,094 2,927 1,150
Capitols 6,466 1.3% 2,881 9 392 298 739 4,062 2,247 2,104
San Joaquins 2,435 0.5% 489 306 560 345 1,447 455 333 1,762 1,604 230
Hoosier State 3,260 0.7% 277 193 115 591 1,865 3,917 1,130 4,224 737
Carolinian 184,555 37.2% 1,667 225 9 237 18,589 128,723 433 168
Pennsylvanian 8,510 202 635 54 0 1,322 455
Piedmont 820 219 63 1,033 661 1,046 18,546
940 72 231 528
Subtotal Other Corridor 37,286 52 5,652 661 583 27 668
4,535 441 24,768 173 44,539
Long Distance 31,731 27,685
Silver Star
Cardinal 13,779 2.8% 3,594 1,185 416 394 1,599 7,188 1,700 1,144 1,786 2,558 2,997
Silver Meteor 4,554 0.9% 1,020 174 73 191 582 3,151 1,154 697 394 906 383
Empire Builder 2.6% 3,182 591 133 7,581 2,377
Capitol Ltd. 12,761 7.3% 7,262 364 1,230 2,094 26,937 13,492 1,167 1,241 2,796 1,998
California Zephyr 36,371 4.4% 4,144 1,207 930 739 3,895 17,111 11,323 8,239 1,398 3,808 2,172
Southwest Chief 21,942 6.2% 6,536 547 183 2,145 2,675 21,011 7,977 1,973 3,060
City of New Orleans 30,877 3.5% 4,440 986 892 497 2,513 11,246 2,112 5,478 755 5,581 687
Texas Eagle 17,308 2.0% 1,471 868 124 1,373 7,495 3,571 4,508 1,975 3,194 3,330
Sunset Ltd. 4.5% 4,318 1,702 945 16,234 6,920 1,857 1,432 1,271 1,622
Coast Starlight 9,959 2.2% 2,047 518 79 113 750 6,670 2,941 2,954 4,751
Lake Shore Ltd. 22,356 4.0% 5,464 551 787 1,803 10,901 3,086 1,555 796 1,943 993
Palmetto 11,038 5.5% 6,273 1,019 456 1,486 20,131 10,296 1,249 1,609 3,320 1,804
Crescent 20,051 1.3% 1,533 417 31 213 3,061 3,940 1,417 2,450 4,535 2,321
Auto Train 27,390 2.4% 2,283 232 229 4,119 8,034 4,206 231 1,301 3,686
1.7% 1,384 282 143 6,566 3,014 417 3,246 1,666
Subtotal Long Distance 6,627 51.5% 972 1,416 746 8,339 384 174,196 75,586 1,228 2,850 1,188 986
12,090 54,539 341 1,151 41,878 1,154
190 137 837 805 1,773
8,313 562 6,125 692 35,753 934
255,416 28,177 1,527 775
0 20,979 26,681
11,898

Total Minutes of Delay 496,074 100.0% 109,045 24,730 13,693 14,432 56,190 337,276 109,607 66,583 52,194 108,892 49,753
Percentage of Total 22.0% 5.0% 2.8% 2.9% 11.3% 68.0% 22.1% 13.4% 10.5% 22.0% 10.0%

E-1

Total Host-Responsible Delays by Host Railroad

Minutes of Delay Per 10K Train Miles 2400 Previous 12
2100 Months (through
1800 CN CP CSX NS Sep. 2013)
1500 Most Recent 12
1200 E-2 Months (through
Sep. 2014)
900 September 2014 Host Railroad Performance Report Current Month
600 Last Year (Sep.
300 2013)
Current Month
0 This Year (Sep.
2014)
BNSF
UP

Minutes of Delay per 10K Train-Miles

Host Responsible Slow Orders (DSR) Delays to Amtrak Trains by Delay Type and Responsible Party
72.9% Freight Trn Interference (FTI)
(Major Hosts Only - BNSF, CN, CP, CSX, NS, UP)
E-3 Amtrak Responsible Signals (DCS) Most Recent Twelve Months - October 2013 through September 2014
22.0% Psgr Train Interference (PTI)
September 2014 Host Railroad Performance Report 600
Route (RTE)
Third Party Responsible M of W (DMW) 500
5.0% Commuter Trn Interf. (CTI)
400
Detour (DTR)
Psgr. Related (ADA, HLD) 300
Engine Failure (CCR, ENG)
200
Crew & System (SYS)
All Other Amtrak (INJ, ITI, OTH) 100

Service (SVS) 0
Car Failure (CAR)
Connection (CON)

Weather (WTR)
Trespassers (TRS)

Customs (CUI)
Police (POL)

Drawbridges (MBO)
Debris Strike (DBS)

MINUTES OF DELAY BY HOST

Per 10K Train Miles
(Red numbers indicate not meeting standard)

Total Host Responsible Delays Largest Two Delay Categories - Quarter to Date

Host Current Month Quarter to Date #1 #2 Route Miles
September 2014 Jul. 2014 - Sep. 2014 Jul. 2014 - Sep. 2014 Jul. 2014 - Sep. 2014
104
PRIIA Section 207 Standard 900 900 99
104
Amtrak Adirondack 953 1,262 PTI 593 DBS 279 109
Blue Water 974 1,406 DSR 768 PTI 378 81
BBrRR Ethan Allen Express 792 1,262 PTI 682 DCS 188 109
BNSF Maple Leaf 701 1,183 PTI 435 DCS 316 99
New York - Albany** 513 669 PTI 179 DSR 146 125
CFRC New York - Niagara Falls 796 1,086 PTI 381 RTE 247 1,027
CN Wolverine 1,048 1,433 DSR 710 PTI 467 257
Cardinal 1,174 1,219 PTI 420 FTI 367 343
CP California Zephyr 1,691 1,759 DSR 872 FTI 404 186
CSX Carl Sandburg / Illinois Zephyr 810 1,048 DSR 428 RTE 200 2,147
Cascades 1,823 1,706 DSR 639 FTI 387 238
Fla DOT Coast Starlight 872 744 FTI 189 DSR 152 22
MBTA Empire Builder 1,873 2,024 FTI 1,030 DSR 614 284
Metra Heartland Flyer 1,657 2,197 DSR 1,538 FTI 383 2,198
MIDOT Pacific Surfliner 1,426 1,485 DCS 359 DSR 309 190
MNRR San Joaquin 984 1,060 PTI 419 FTI 362 126
Southwest Chief 780 844 DSR 344 FTI 169 16
NECR Sunset Limited 1,131 967 DSR 600 FTI 246 61
NMDOT Texas Eagle 2,015 2,140 DSR 1,302 FTI 464 61
NS Auto Train 3,292 2,839 DCS 1,489 CTI 851 49
Silver Meteor 2,630 2,581 DCS 786 PTI 744 159
PanAm Silver Star 1,806 1,409 DCS 660 DSR 284 930
SCRRA Adirondack 681 1,213 DSR 580 RTE 216 306
SDNRR Blue Water 1,129 908 FTI 714 DSR 62 37
UP City of New Orleans 1,329 1,194 FTI 603 DSR 222 37
Illini / Saluki 1,182 1,195 FTI 588 PTI 201 27
VTR Lincoln Service 1,457 1,285 FTI 801 DCS 194 178
Texas Eagle 2,538 2,152 FTI 1,404 PTI 248 384
Wolverine 2,875 2,983 DSR 1,607 FTI 635 60
Adirondack 1,085 1,436 PTI 458 DSR 348 53
Empire Builder 1,093 1,205 FTI 526 DSR 395 898
Ethan Allen Express 1,681 1,666 PTI 399 DCS 372 307
Hiawatha 212 235 FTI 104 DCS 70 698
Auto Train 1,160 1,300 FTI 560 PTI 267 295
Capitol Limited 1,634 1,465 FTI 674 DSR 294 169
Cardinal 1,091 1,419 FTI 518 DSR 333 633
Carolinian 1,483 2,112 FTI 577 PTI 523 298
Hoosier State 1,355 1,485 FTI 681 DCS 450 296
Lake Shore Ltd 1,933 1,866 FTI 829 DSR 356 659
Maple Leaf 2,867 2,813 FTI 1,365 RTE 463 135
New York - Niagara Falls 1,992 2,039 FTI 848 RTE 453 189
Palmetto 866 1,088 FTI 369 PTI 251 1,091
Pere Marquette 612 502 DCS 147 DSR 143 1,148
Richmond/Newport News/Norfolk 1,501 1,661 FTI 423 DSR 326 68
Silver Meteor 822 956 FTI 397 DSR 177 68
Silver Star 800 1,082 FTI 315 PTI 268 38
Silver Meteor 1,029 1,138 CTI 407 DCS 196 29
Silver Star 1,119 949 CTI 504 DCS 258 29
Downeaster 1,597 1,588 CTI 685 DSR 292 22
Empire Builder 1,514 1,569 CTI 1,317 FTI 87 134
Hiawatha 1,359 1,320 DSR 1,538 FTI 383 56
Blue Water 3,644 2,935 DSR 1,013 DCS 1,010 64
Wolverine 963 960 DCS 423 PTI 229 56
Acela Express 2,245 2,034 DSR 1,051 CTI 566 64
Adirondack 1,198 1,738 CTI 741 DSR 427 64
All Other NE Regional 757 651 DSR 369 CTI 159 56
Ethan Allen Express 1,389 1,756 CTI 754 DSR 375 64
Lake Shore Ltd 1,800 2,113 CTI 883 DSR 564 64
Lynchburg 994 633 RTE 201 CTI 185 64
Maple Leaf 1,138 1,509 CTI 616 DSR 460 56
New York - Albany** 1,069 1,368 CTI 520 DSR 389 56
New York - Niagara Falls 1,735 1,931 CTI 641 DSR 488 238
Richmond/Newport News/Norfolk 864 686 DSR 95 DCS 63 80
Vermonter 1,912 1,050 DSR 434 DCS 242 39
Vermonter 475 679 DSR 531 FTI 74 481
Southwest Chief 1,658 1,810 CTI 712 DSR 668 79
Blue Water 7,956 7,394 FTI 2,832 PTI 1,414 202
Capitol Limited 4,870 4,034 FTI 2,628 DSR 486 1,141
Cardinal 1,514 1,179 DSR 382 PTI 243 339
Carolinian 766 632 PTI 227 DSR 220 166
Crescent 1,059 1,006 FTI 506 DSR 191 249
Lake Shore Ltd 5,451 4,534 FTI 2,902 PTI 538 39
Lynchburg 386 380 DSR 116 FTI 82 173
Pennsylvanian 866 632 FTI 303 RTE 129 81
Pere Marquette 7,344 7,177 FTI 2,523 DSR 1,299 28
Piedmont 897 938 DSR 311 DCS 247 39
Richmond/Newport News/Norfolk 167 247 DSR 95 DCS 63 77
Silver Star 612 374 PTI 182 DCS 119 48
Wolverine 6,682 6,410 FTI 3,103 DSR 1,038 95
Downeaster 721 1,046 DSR 520 PTI 313 60
Coast Starlight 2,789 2,066 PTI 1,018 CTI 622 1,431
Pacific Surfliner 1,223 1,173 PTI 449 CTI 305 168
Pacific Surfliner 1,069 999 PTI 437 CTI 364 125
California Zephyr 1,196 1,194 FTI 532 DCS 184 1,159
Capitol Corridor 491 484 PTI 168 DCS 96 231
Cascades 1,536 1,506 FTI 663 PTI 384 271
Coast Starlight 1,309 1,144 PTI 384 FTI 312 174
Lincoln Service 1,727 1,581 PTI 626 FTI 395 88
Missouri River Runner 690 630 FTI 388 PTI 92 1,784
Pacific Surfliner 1,430 1,296 PTI 719 DSR 197 1,104
San Joaquin 924 889 PTI 341 FTI 222 24
Sunset Limited 1,319 1,535 FTI 795 DSR 246
Texas Eagle 1,873 1,671 FTI 716 DSR 270
Ethan Allen Express 35 DSR 23 DCS 11
55

The numbers included in this document are preliminary and are for informational purposes only. Final data regarding compliance with PRIIA Section 207 standards, including any
Major Maintenance and Construction Allowances, are published quarterly in the official FRA report.
** Includes only trains that operate solely between New York and Albany
Excludes hosts with fewer than 15 route miles.
Delays on the Amtrak-owned portion of the Northeast Corridor are shown in a separate report, with tighter delay standards.
Northeast Regional: Lynchburg includes all trains between Lynchburg and points on the NEC; Richmond / Newport News includes all trains between Richmond or Newport news and points on the NEC.

E-4

September 2014 Host Railroad Performance Report

MINUTES OF DELAY BY SERVICE
Per 10K Train Miles

(Red numbers indicate not meeting standard)

Total Host Responsible Delays Largest Two Delay Categories - Quarter to Date

Service Host Current Month Quarter to Date Jul. 2014 - Sep. 2014 Route Miles
PRIIA Section 207 Standard September 2014 Jul. 2014 - Sep. 2014 #1 #2

900 900

Acela Express MNRR 2,245 2,034 DSR 1,051 CTI 566 56
Acela Express

All Other NEC Corridor Routes

Northeast Regional

Richmond/Newport News/Norfolk CSX 1,501 1,661 FTI 423 DSR 326 189
864 686
MNRR 167 247 DSR 389 CTI 83 56
994 633
NS 386 380 DSR 95 DCS 63 81
757 651
Lynchburg MNRR RTE 201 CTI 185 56

NS DSR 116 FTI 82 166

All Other Northeast Regional MNRR DSR 369 CTI 159 56

Non-NEC Corridor Routes UP 491 484 PTI 168 DCS 96 168
Capitol Corridor CSX 1,483 2,112 FTI 577 PTI 523 295
Carolinian NS 766 632 PTI 227 DSR 220 202
Cascades BNSF 1,823 1,706 DSR 639 FTI 387 343
Downeaster UP 1,536 1,506 FTI 663 PTI 384 125
Empire Corridor MBTA 1,597 1,588 CTI 685 DSR 292 38
PanAm 721 1,046 DSR 520 PTI 313 77
Adirondack
CN 681 1,213 DSR 580 RTE 216 49
Ethan Allen Express CP 1,085 1,436 PTI 458 DSR 348 178
Amtrak 953 1,262 PTI 593 DBS 279 104
Maple Leaf MNRR 1,198 1,738 CTI 741 DSR 427 64
CP 1,681 1,666 PTI 399 DCS 372 60
New York - Albany** Amtrak 792 1,262 PTI 682 DCS 188 104
New York - Niagara Falls MNRR 1,389 1,756 CTI 754 DSR 375 64
VTR DSR 23 DCS 11 24
Heartland Flyer CSX 35 55 FTI 1,365 RTE 463 298
Hiawatha Amtrak 2,867 2,813 PTI 435 DCS 316 109
Hoosier State MNRR 701 1,183 CTI 616 DSR 460 64
Illinois Amtrak 1,138 1,509 PTI 179 DSR 146 81
MNRR 513 669 CTI 520 DSR 389 64
Carl Sandburg / Illinois Zephyr CSX 1,069 1,368 FTI 848 RTE 453 296
Illini / Saluki Amtrak 1,992 2,039 PTI 381 RTE 247 109
Lincoln Service MNRR 796 1,086 CTI 641 DSR 488 64
Michigan BNSF 1,735 1,931 DSR 1,538 FTI 383 238
Blue Water CP 1,657 2,197 FTI 104 DCS 70 53
Metra 212 235 CTI 795 DCS 216 29
Pere Marquette CSX 1,359 1,320 FTI 681 DCS 450 169
Wolverine 1,355 1,485
BNSF DSR 428 RTE 200 257
Missouri River Runner CN 810 1,048 FTI 588 PTI 201 306
Pacific Surfliner CN 1,182 1,195 FTI 801 DCS 194 37
UP 1,457 1,285 PTI 626 FTI 395 231
Pennsylvanian 1,727 1,581
Piedmont Amtrak DSR 768 PTI 378 99
San Joaquin CN 974 1,406 FTI 714 DSR 62 159
Vermonter MIDOT 1,129 908 DSR 1,013 DCS 1,010 22
NS 3,644 2,935 FTI 2,832 PTI 1,414 39
CSX 7,956 7,394 DCS 147 DSR 143 135
NS 612 502 FTI 2,523 DSR 1,299 39
Amtrak 7,344 7,177 DSR 710 PTI 467 99
CN 1,048 1,433 DSR 1,607 FTI 635 27
MIDOT 2,875 2,983 DCS 423 PTI 229 134
NS 963 960 FTI 3,103 DSR 1,038 39
UP 6,682 6,410 FTI 388 PTI 92 271
BNSF 690 630 DCS 359 DSR 309 22
SCRRA 1,426 1,485 PTI 449 CTI 305 95
SDNRR 1,223 1,173 PTI 437 CTI 364 60
UP 1,069 999 PTI 719 DSR 197 174
NS 1,430 1,296 FTI 303 RTE 129 249
NS 866 632 DSR 311 DCS 247 173
BNSF 897 938 PTI 419 FTI 362 284
UP 984 1,060 PTI 341 FTI 222 88
MNRR 924 889 DSR 434 DCS 242 56
NECR 1,912 1,050 DSR 531 FTI 74 238
475 679

Long-Distance Routes CSX 1,160 1,300 FTI 560 PTI 267 898
Auto Train CFRC 3,292 2,839 DCS 1,489 CTI 851 16
California Zephyr BNSF 1,691 1,759 DSR 872 FTI 404 1,027
Capitol Limited UP 1,196 1,194 FTI 532 DCS 184 1,431
Cardinal CSX 1,634 1,465 FTI 674 DSR 294 307
NS 4,870 4,034 FTI 2,628 DSR 486 481
City of New Orleans BBrRR 1,174 1,219 PTI 420 FTI 367 125
Coast Starlight CSX 1,091 1,419 FTI 518 DSR 333 698
NS 1,514 1,179 DSR 382 PTI 243 79
Crescent CN 1,329 1,194 FTI 603 DSR 222 930
Empire Builder BNSF 872 744 FTI 189 DSR 152 186
SCRRA 2,789 2,066 PTI 1,018 CTI 622 48
Lake Shore Ltd UP 1,309 1,144 PTI 384 FTI 312 1,159
NS 1,059 1,006 FTI 506 DSR 191 1,141
Palmetto BNSF 1,873 2,024 FTI 1,030 DSR 614 2,147
Silver Meteor CP 1,093 1,205 FTI 526 DSR 395 384
Metra 1,514 1,569 CTI 1,317 FTI 87 29
Silver Star CSX 1,933 1,866 FTI 829 DSR 356 741
MNRR 1,800 2,113 CTI 883 DSR 564 64
Southwest Chief NS 5,451 4,534 FTI 2,902 PTI 538 339
Sunset Limited CSX 866 1,088 FTI 369 PTI 251 659
Texas Eagle CSX 822 956 FTI 397 DSR 177 1,091
CFRC 2,630 2,581 DCS 786 PTI 744 61
Fla DOT 1,029 1,138 CTI 407 DCS 196 68
CSX 800 1,082 FTI 315 PTI 268 1,148
CFRC 1,806 1,409 DCS 660 DSR 284 61
Fla DOT 1,119 949 CTI 504 DCS 258 68
NS 612 374 PTI 182 DCS 119 28
BNSF 780 844 DSR 344 FTI 169 2,198
NMDOT 1,658 1,810 CTI 712 DSR 668 80
BNSF 1,131 967 DSR 600 FTI 246 190
UP 1,319 1,535 FTI 795 DSR 246 1,784
BNSF 2,015 2,140 DSR 1,302 FTI 464 126
CN 2,538 2,152 FTI 1,404 PTI 248 37
UP 1,873 1,671 FTI 716 DSR 270 1,104

The numbers included in this document are preliminary and are for informational purposes only. Final data regarding compliance with PRIIA Section 207 standards, including any
Major Maintenance and Construction Allowances, are published quarterly in the official FRA report.
** Includes only trains that operate solely between New York and Albany
Excludes hosts with fewer than 15 route miles.
Delays on the Amtrak-owned portion of the Northeast Corridor are shown in a separate report, with tighter delay standards.
Northeast Regional: Lynchburg includes all trains between Lynchburg and points on the NEC; Richmond / Newport News includes all trains between Richmond or Newport news and points on the NEC.

E-5

September 2014 Host Railroad Performance Report

Code Code Description Amtrak OFF-NEC Delay Code Definitions
FTI Freight Train Interference
PTI Passenger Train Interference H o s t R a i l r o a d R e s p o n s i b l e D e l a y s*
CTI Commuter Train Interference
DSR Slow Order Delays Explanation
DCS Signal Delays Delays from freight trains
Delays for meeting or following All Other passenger trains
RTE Routing Delays for meeting or following commuter trains
DMW Maintenance of Way Temporary slow orders, except heat or cold orders
DTR Detour Signal failure or All Other signal delays, wayside defect-detector false-alarms,
defective road crossing protection, efficiency tests, drawbridge stuck open
Routing-dispatching delays including diversions, late track bulletins, etc.
Maintenance of Way delays including holds for track repairs or MW foreman to clear
Delays from detours

Code Code Description A m t r a k R e s p o n s i b l e D e l a y s*

ADA Passenger Related Explanation
HLD Passenger Related All delays related to disabled passengers, wheel chair lifts, guide dogs, etc.
SYS Crew & System All delays related to passengers, checked-baggage, large groups, etc.
ENG Locomotive Failure Delays related to crews including lateness, lone-engineer delays
CCR Cab Car Failure Mechanical failure on engines.
CAR Car Failure Mechanical failure on Cab Cars
SVS Servicing Mechanical failure on all types of cars
CON Hold for Connection All switching and servicing delays
ITI Initial Terminal Delay Holding for connections from All Other trains or buses.
INJ Injury Delay Delay at initial terminal due to late arriving inbound trains causing late release of equipment.
OTH Miscelaneous Delays Delay due to injured passengers or employees.
Lost-on-run, heavy trains, unable to make normal speed, etc.

Code Code Description T h i r d - P a r t y D e l a y s*
NOD Unused Recovery Time
CUI Customs Explanation
POL Police-Related Wait for departure time
TRS Trespassers U.S. and Canadian customs delays; Immigration-related delays
Police/fire department holds on right-of-way or on-board trains
MBO Drawbridge Openings Trespasser incidents including road crossing accidents, trespasser / animal strikes,
DBS Debris vehicle stuck on track ahead, bridge strikes
WTR Weather-Related Movable bridge openings for marine traffic where no bridge failure is involved
Debris strikes
All severe-weather delays, landslides or washouts, earthquake-
related delays, heat or cold orders

* These delay codes are applicable to Off-NEC routes only. E-6

END-POINT ON-TIME PERFORMANCE REPORT
SEPTEMBER

SERVICE SEPTEMBER SEPTEMBER FY14 FY13
Amtrak System YTD YTD
2014 2013 Change Change
72.4% 82.3% -9.9%
73.9% 79.0% -5.0%

Northeast Corridor 80.0% 80.2% -0.2% 77.3% 86.2% -9.0%

Acela Express 76.3% 80.4% -4.1% 74.9% 85.3% -10.4%
Keystone 94.0% 87.3% 6.7% 84.0% 91.6% -7.6%
Northeast Regional 75.4% 76.8% -1.4% 75.3% 84.2% -8.9%
74.6% 76.6% -2.0% 72.7% 83.9% -11.2%
Richmond / Newport News /Norfolk 88.3% 73.3% 15.0% 81.2% 87.2% -6.0%
Lynchburg 74.9% 77.0% -2.1% 75.6% 84.1% -8.4%
All Other Northeast Regional

State Supported 74.8% 80.0% -5.2% 73.8% 82.0% -8.3%

Capitols 92.8% 97.0% -4.2% 95.3% 95.0% 0.3%
Carolinian 55.0% 68.3% -13.3% 60.2% 66.4% -6.2%
Cascades 73.8% 78.8% -5.0% 75.7% 79.5% -3.8%
Downeaster 65.0% 67.1% -2.1% 57.2% 77.1% -19.9%
Empire Corridor 77.4% 84.1% -6.8% 70.2% 83.1% -12.9%
80.0% 53.3% 26.7% 49.7% 59.7% -10.0%
Adirondack 83.3% 81.7% 1.7% 72.5% 77.1% -4.7%
Ethan Allen Express 36.7% 68.3% -31.7% 48.4% 61.1% -12.7%
Maple Leaf 85.3% 91.5% -6.1% 79.6% 91.8% -12.2%
New York - Albany** 67.5% 85.0% -17.5% 59.7% 81.1% -21.3%
New York - Niagara Falls 53.3% 56.7% -3.3% 48.8% 52.1% -3.3%
Heartland Flyer 93.9% 92.0% 2.0% 87.7% 89.5% -1.9%
Hiawatha 79.4% 88.6% -9.2% 54.1% 76.8% -22.7%
Hoosier State 58.8% 74.2% -15.4% 60.8% 84.5% -23.6%
Illinois 86.7% 87.5% -0.8% 73.0% 90.1% -17.0%
Carl Sandburg / Illinois Zephyr 62.5% 65.8% -3.3% 56.1% 76.1% -20.0%
Illini / Saluki 42.9% 71.7% -28.8% 57.1% 85.9% -28.8%
Lincoln Service 33.3% 25.3% 8.0% 34.7% 42.8% -8.0%
Michigan 41.7% 58.3% -16.7% 39.8% 62.5% -22.6%
Blue Water 21.7% 28.3% -6.7% 35.1% 51.4% -16.4%
Pere Marquette 34.4% 13.3% 21.1% 33.0% 33.4% -0.4%
Wolverine 75.0% 95.0% -20.0% 81.9% 94.0% -12.2%
Missouri 74.3% 82.5% -8.1% 77.0% 84.8% -7.7%
Pacific Surfliner 79.7% 90.0% -10.3% 89.7% 94.3% -4.6%
Pennsylvanian 61.7% 78.3% -16.7% 66.9% 75.2% -8.2%
Piedmont 81.7% 83.6% -1.9% 75.4% 77.7% -2.3%
San Joaquins 90.0% 71.7% 18.3% 79.3% 81.9% -2.6%
Vermonter

Long Distance 50.2% 69.4% -19.2% 50.4% 71.9% -21.5%

Auto Train 90.0% 93.3% -3.3% 74.2% 81.2% -7.0%
California Zephyr 11.5% 56.7% -45.2% 33.8% 70.4% -36.6%
Capitol Limited 3.3% 58.3% -55.0% 32.1% 76.0% -43.9%
Cardinal 52.0% 60.0% -8.0% 40.9% 56.1% -15.2%
City of New Orleans 83.3% 86.7% -3.3% 74.5% 87.9% -13.5%
Coast Starlight 66.7% 83.3% -16.7% 76.2% 82.1% -5.9%
Crescent 56.7% 71.7% -15.0% 55.9% 74.4% -18.5%
Empire Builder 50.0% 45.8% 4.2% 26.6% 60.5% -33.9%
Lake Shore Ltd 21.4% 59.2% -37.8% 36.7% 69.5% -32.8%
Palmetto 76.7% 85.0% -8.3% 66.6% 73.2% -6.7%
Silver Meteor 65.0% 65.0% 0.0% 52.9% 56.2% -3.3%
Silver Star 66.7% 70.0% -3.3% 54.2% 60.1% -5.8%
Southwest Chief 55.0% 83.3% -28.3% 61.6% 85.1% -23.4%
Sunset Limited 64.0% 80.8% -16.8% 62.0% 77.2% -15.3%
Texas Eagle 28.3% 76.7% -48.3% 46.8% 76.8% -30.0%

** Includes only trains that operate solely between New York and Albany
Columns may not be additive due to rounding.

Issued by the Office of the Chief, Business Operations

E-7

ALL STATIONS ON-TIME PERFORMANCE REPORT
SEPTEMBER

SERVICE SEPTEMBER SEPTEMBER FY14 FY13
Amtrak System YTD YTD
2014 2013 Change Change
72.1% 79.6% -7.5%
72.6% 76.8% -4.2%

Northeast Corridor 84.7% 84.9% -0.2% 83.1% 89.8% -6.7%

Acela Express 83.5% 82.4% 1.1% 80.6% 88.7% -8.1%
Keystone 97.8% 95.5% 2.4% 93.4% 96.4% -3.0%
Northeast Regional 80.0% 81.6% -1.6% 80.0% 87.5% -7.5%
72.8% 79.2% -6.4% 73.0% 83.5% -10.4%
Richmond / Newport News /Norfolk 80.6% 75.0% 5.6% 75.9% 86.3% -10.4%
Lynchburg 83.7% 83.6% 0.1% 84.1% 89.8% -5.7%
All Other Northeast Regional

State Supported 78.6% 83.4% -4.8% 78.6% 84.1% -5.5%

Capitols 94.5% 97.9% -3.4% 96.4% 96.0% 0.4%
Carolinian 59.0% 65.5% -6.5% 60.9% 65.2% -4.3%
Cascades 63.8% 80.0% -16.2% 71.5% 81.2% -9.7%
Downeaster 87.0% 85.3% 1.7% 80.8% 89.9% -9.1%
Empire Corridor 72.4% 79.2% -6.8% 68.9% 78.4% -9.5%
71.1% 51.8% 19.3% 54.2% 54.0% 0.1%
Adirondack 85.6% 86.0% -0.4% 79.7% 85.5% -5.9%
Ethan Allen Express 44.0% 67.1% -23.1% 47.7% 64.3% -16.5%
Maple Leaf 93.8% 94.5% -0.7% 90.9% 95.2% -4.3%
New York - Albany** 56.5% 80.0% -23.5% 57.2% 77.0% -19.8%
New York - Niagara Falls 70.0% 76.2% -6.2% 71.6% 73.3% -1.6%
Heartland Flyer 96.7% 97.4% -0.7% 94.1% 93.2% 0.9%
Hiawatha 78.4% 85.7% -7.3% 62.7% 82.7% -20.0%
Hoosier State 58.6% 68.7% -10.1% 60.5% 78.1% -17.6%
Illinois 87.1% 82.5% 4.6% 73.1% 89.7% -16.7%
Carl Sandburg / Illinois Zephyr 47.7% 51.4% -3.6% 48.7% 58.1% -9.4%
Illini / Saluki 50.0% 71.6% -21.6% 60.7% 83.2% -22.6%
Lincoln Service 54.7% 51.6% 3.1% 52.4% 58.4% -6.0%
Michigan 55.0% 75.8% -20.8% 55.6% 77.3% -21.7%
Blue Water 63.0% 66.6% -3.6% 66.1% 77.1% -10.9%
Pere Marquette 53.6% 42.5% 11.0% 49.9% 51.0% -1.1%
Wolverine 77.1% 93.3% -16.2% 82.9% 92.9% -10.1%
Missouri 84.5% 89.7% -5.2% 87.1% 90.4% -3.3%
Pacific Surfliner 77.9% 85.2% -7.3% 84.4% 89.7% -5.3%
Pennsylvanian 83.8% 92.1% -8.3% 86.8% 90.5% -3.7%
Piedmont 82.1% 82.3% -0.2% 77.4% 78.3% -0.9%
San Joaquins 78.5% 77.8% 0.7% 71.7% 78.7% -7.1%
Vermonter

Long Distance 40.0% 50.1% -10.0% 40.0% 54.6% -14.5%

Auto Train 90.0% 95.8% -5.8% 76.3% 85.0% -8.6%
California Zephyr 22.1% 44.3% -22.2% 33.6% 57.5% -23.9%
Capitol Limited 20.5% 42.6% -22.1% 35.9% 57.2% -21.3%
Cardinal 42.6% 47.3% -4.7% 40.4% 48.8% -8.3%
City of New Orleans 53.2% 69.7% -16.6% 52.7% 70.9% -18.2%
Coast Starlight 50.0% 64.2% -14.1% 55.7% 62.8% -7.1%
Crescent 56.3% 65.5% -9.1% 56.0% 67.8% -11.7%
Empire Builder 30.6% 26.6% 4.0% 20.6% 39.4% -18.7%
Lake Shore Ltd 19.1% 38.9% -19.8% 26.1% 48.9% -22.8%
Palmetto 71.4% 73.2% -1.7% 64.9% 71.2% -6.4%
Silver Meteor 50.9% 58.7% -7.7% 45.1% 49.2% -4.1%
Silver Star 60.4% 65.1% -4.8% 48.7% 55.3% -6.5%
Southwest Chief 32.6% 52.8% -20.2% 44.8% 60.5% -15.7%
Sunset Limited 54.8% 51.3% 3.5% 48.5% 57.4% -8.8%
Texas Eagle 28.4% 45.7% -17.3% 33.3% 50.7% -17.3%

** Includes only trains that operate solely between New York and Albany
* An on-time train is defined as a train that arrives within 15 minutes of scheduled arrival at a station (within 10 minutes for Acela Express)
Columns may not be additive due to rounding.

Issued by the Office of the Chief, Business Operations

E-8