theRegistry draft (1)

CONTENTS

PUBLISHED BY DIGNITY GIVING BACK

Uganda Registration Services Bureau THROUGH SANITATION FOR
Uganda Business Facilitation Center OLEMI PRIMARY SCHOOL IN
Plot 1 Baskerville Avenue, Kololo ARUA
Kampala.

EDITORIAL STAFF

Provia Nangobi
Denis Nabende
Steven Baryevuga

DESIGN AND LAYOUT

Denis Nabende
Sharp Mugabe

PHOTOGRAPHY

Andrew Lutaaya
Dominic Damulira

CONTRIBUTING WRITERS

Gloria Karungi

GROWING
NTR

By May 2022, URSB had
collected a total of Ugx 48bn

in Non Tax Revenue

BUILDING YOUNG LEADERS

Lead. Grow. Motivate. How URSB is Building the
next Generation of Leaders

08

12

18 24

TOWERING AHEAD POSTA UGANDA

URSB Moves Into Multi Billion Uganda Business URSB’s Posta Branch provides
Facilitation Centre convenience to City Centre
Clients

REGISTRAR GENERAL’S FOREWORD

We close off another financial year with so We wouldn’t be able to accomplish such growth and
much pride. what a year it has been! Much like celebrate our achievements without direction from our
2021/2022, this year was not without its obstacles board of directors, top management and supportive
to overcome, but there have also been many great staff.
accomplishments. And I believe 2022/2023 will present International partnerships
more opportunities for growth for our entity and In August 2021, through the government of Uganda,
services alike. we successfully hosted the African Regional Intellectual
The global COVID-19 pandemic left a trail of Property Organisation (ARIPO) conference on adoption
devastation in its wake and uncertainty, plus long-term of Voluntary Registration of Copyrights & Related
consequences. The virus laid bare existing systemic Rights at which the Kampala Protocol was adopted
challenges, which we have had to deal with. and signed by over 11 member states. The protocol will
I am hugely proud of the Uganda Registration Services enhance growth of copyright registrations across the
Bureau’s work this year. Our focus on digitalizing all country.
our services through the all-digital, all-online strategy, To cement our role in the global corporate registries
decentralizing services to cover all regions and turf, we also hosted the hybrid 16th annual Corporate
engaging joint-services partnerships placed us in better Registers Forum in November 2021 under the theme;
position to deliver our services amidst the challenges. Ease of Doing Business: The role of Corporate
Achievements Registries. 60 member states from across the world
As we say farewell to the closed financial year, participated.
it’s timely to share with you some successes, and Looking forward, we are keen at bringing all relevant
milestones, as well as looking forward. partners onboard to support our services growth and
Our Non-Tax Revenue collections have grown at an reach, locally and internationally.
average of 12% over the last five financial years driven New permanent home
by improved efficiency, zero tolerance to corruption, We are set to move into our new, permanent home,
and automation of services. For the financial year the newly constructed Uganda Business Facilitation
2021/22, our target was set at Ugx 45.57 Billion. By May Centre (UBFC) that is located at plot 1 Baskerville
2022, we had collected a total of Ugx 48.84 Billion, Avenue in Kololo. The UBFC was undertaken under the
representing 107% achievement of the target. We have Competitiveness and Enterprise Development Project
also automated many of our services and integrated (CEDP), as a Government of Uganda project funded by
systems with other agencies such as URA, KCCA, NSSF, the World Bank and coordinated by the Private Sector
PPDA, Ministry of Local Government, and NIRA Foundation.
We will remain focused on what we can influence and The building will also house a One-stop services centre
how we operate within our team for the better. Our with over 15 service points which will improve service
focus has been and will remain on the positive impact delivery to the private sector by ensuring that less
we make with clients and delivery of our core mandate time is taken in registering and starting a business.
to formalize the economy. We will continue to adapt to Along the same line, we intend on opening up a branch
the needs our clients while remaining focused on our office in the Albertine Region, Hoima to support the
core values of Accountability, Professionalism, Integrity, formalisation of the oil and gas set ups.
Customer Centric, Teamwork and Excellence. The initiatives taken by the URSB with support from
Strategic Development Plan the Government and other stakeholders towards
From inception, we have been keen on playing a transformation have become a model to emulate for
bigger role in growing registrations across the country. many other organizations.
We invested in business development capacity and There is much more to come next year. I would like to
capability, and became more mature in our social media sincerely thank all of you who have participated and
presence, we organised seminars and webinars and engaged with our work, supported us, funded us and
attended events when suitable. All these were in-line inspired us. You have helped us achieve more than we
with our strategy to engage strategic interventions that thought possible. You have helped us create impact
support our mandate. where it matters most. It is this that will drive us forward
Obviously, we set rolling our Strategic Development to face the next financial year with renewed optimism
Plan III (SDP) as part of a multi-year strategy, but and hope.
so far, the results are encouraging. We have had a
marked increase in registrations. The number of signed Mercy K. Kainobwisho
memorandums of understanding with identified Registrar General - URSB
partners and the nature of the work has improved as
well, with a lot of work coming from strategic, long term
projects.



COMMITTED TO
ACCOUNTABILITY

On 3rd April 2022, URSB Management appeared
before the Legal and Parliamentary Affairs
Committee to present the agency’s Ministerial Policy
Statement.



UGX 53 BILLION

NON-TAX REVENUE

Contributing to Uganda’s Self-Sustainability through Non-
Tax Revenue Collection

The Uganda Registration “Despite the effects of Covid19 She attributed the growth
Services Bureau (URSB) that slowed down the economy, in collections to continuous
collected a total of shs 53 billion we have managed to grow our client-centered service delivery
in non-tax revenue between non-tariff revenue collections by improvement, automation of
July 2021 and June, 9th, 2022 115% for the period July to June registration processes, zero
against a target of shs45.57 of the financial year 2021/22. tolerance for corruption,
billion representing a 115% URSB collected shs45.34 billion and a keen focus on good
achievement for the financial year in the first three quarters of the governance and leadership. The
2021/22. This was revealed by financial year, accounting for Registrar General expressed
URSB’s Registrar General Mercy 99.5% of the shs 45.57 billion her commitment to ensuring
K Kainobwisho while appearing annual targets. Our collections that URSB is a transparent
before Parliament’s Legal and were shs 53 billion as of June 9th, and ccountable institution
Parliamentary Affairs committee 2022,” Kainobwisho said. of Government that plays a
to discuss the agency’s ministerial pivotal role in the country’s
policy statement for the fiscal development.
year 2022/23.

Other key achievements in the Kainobwisho also listed some “URSB is one of the star
period included legal and policy unfunded priorities for the performing institutions and we
reforms, National Intellectual financial year 2021/22 that are always happy to interact with
Property Policy implementation, hindered URSB’s operations you. We are glad to note that
automation of registration which she said included the your contribution to non-tariff
processes such as online filing of furnishing of the Uganda revenue keeps growing every
annual returns, online marriage Business Facilitation year and we will support you to
registration system, progress Centre(UBFC), rent arrears, increase this,” Mrs. Rwakojo said.
in the use of security interest, payment for maintenance of
and the operationalization of the URSB online platforms, Wilfred Nuwagaba, the Ndorwa
regional offices in major districts operationalization of two regional East MP who is also a member
including Mbale, Arua, Gulu, offices in the Albertine region of the committee, however,
Mbarara, and Masaka. She told and Eastern Uganda and mass appealed to URSB to explore
the committee that during the business registration project. modalities of working with
period, URSB registered 14,295 Saccos to increase uptake of
new companies, 19,141 business The Chairperson of the the security interest in movable
names, 39 414 debentures, 3,364 committee and MP Gomba West property registry system that
security interest notices, 4,022 Robinah Rwakojo commended will increase access to credit by
marriage returns, 505 customary URSB for the continued good ordinary citizens.
marriages, and 1,976 local performance and pledged the
trademarks among others. committee’s support to ensure
non-tariff revenue collections
grow further.

UGX 53 BILLION

NON-TAX REVENUE

Contributing to Uganda’s Self-Sustainability through Non-
Tax Revenue Collection

The Uganda Registration “Despite the effects of Covid19 improvement, automation of
Services Bureau (URSB) that slowed down the economy, registration processes, zero
collected a total of shs 53 billion we have managed to grow our tolerance for corruption,
in non-tax revenue between non-tariff revenue collections by and a keen focus on good
July 2021 and June, 9th, 2022 115% for the period July to June governance and leadership. The
against a target of shs45.57 of the financial year 2021/22. Registrar General expressed
billion representing a 115% URSB collected shs45.34 billion her commitment to ensuring
achievement for the financial year in the first three quarters of the that URSB is a transparent
2021/22. This was revealed by financial year, accounting for and ccountable institution
URSB’s Registrar General Mercy 99.5% of the shs 45.57 billion of Government that plays a
K Kainobwisho while appearing annual targets. Our collections pivotal role in the country’s
before Parliament’s Legal and were shs 53 billion as of June 9th, development.
Parliamentary Affairs committee 2022,” Kainobwisho said.
to discuss the agency’s ministerial Other key achievements in the
policy statement for the fiscal She attributed the growth period included legal and policy
year 2022/23. in collections to continuous reforms, National Intellectual
client-centered service delivery Property Policy implementation,

automation of registration hindered URSB’s operations “URSB is one of the star
processes such as online which she said included the performing institutions and we
filing of annual returns, furnishing of the Uganda are always happy to interact
online marriage registration Business Facilitation with you. We are glad to note
system, progress in the use Centre(UBFC), rent arrears, that your contribution to non-
of security interest, and the payment for maintenance of tariff revenue keeps growing
operationalization of regional the URSB online platforms, every year and we will support
offices in major districts operationalization of two you to increase this,” Mrs.
including Mbale, Arua, Gulu, regional offices in the Albertine Rwakojo said.
Mbarara, and Masaka. She told region and Eastern Uganda
the committee that during the and mass business registration Wilfred Nuwagaba, the Ndorwa
period, URSB registered 14,295 project. East MP who is also a member
new companies, 19,141 business of the committee, however,
names, 39 414 debentures, The Chairperson of the appealed to URSB to explore
3,364 security interest notices, committee and MP Gomba modalities of working with
4,022 marriage returns, 505 West Robinah Rwakojo Saccos to increase uptake of
customary marriages, and 1,976 commended URSB for the the security interest in movable
local trademarks among others. continued good performance property registry system that
and pledged the committee’s will increase access to credit by
Kainobwisho also listed some support to ensure non-tariff ordinary citizens.
unfunded priorities for the revenue collections grow
financial year 2021/22 that further.

SIMPO GOES

TO MASAKALenders trained on the use of movable property
as collateral through SIMPO

By Steven Douglas Baryevuga. debt allocated to both secured
products has increased in recent
Uganda Registration Services years.

Bureau To encourage and support the Easy borrowing
use of movable property as SIMPO is a purely electronic
To sustain their businesses, collateral to secure capital, the register run by the Uganda
entrepreneurs are Security Interest in Movable Registration Services Bureau
continuing to borrow to raise Property Act of 2019 established (URSB), where lenders can notify
capital to recapitalize their the Security Interest in Movable the whole world of rights they
businesses. The impact of Property Registry System obtain over various movable
the COVID-19 pandemic left a (SIMPO) was launched in 2019 properties pledged as collateral.
trail of uncertainty about the laying a foundation for secure We know that the only way
sustainability of businesses and lending over movable properties to give a lender confidence to
their resilience was tested to the by reducing risks associated with extend credit to any person
maximum. While borrowing for movable asset-based lending. is through creating a suitable
business capitalization has been
relatively steady, the portion of

environment for that loan to remains the easiest way to Regulatory Authority (UMRA)
be easily enforceable in the train financial lenders to make was offered tips on how to
event of default. The banking use of the SIMPO registry. In use SIMPO to acquire new
regulator, Bank of Uganda has May, the SIMPO team moved to relationships and retain existing
in recent years kept interest the greater Masaka region to ones, and how to use modern-
rates low, which has further equip money lenders with the age customer engagement
incentivized entrepreneur basics of how they can grow opportunities to prioritize a
borrowing and put pressure borrowers to access loans using customer-focused business
on lenders to grow their loan easily available assets like cars, model.
portfolios to remain profitable. equipment, household furniture,
livestock, and farm produce With the understanding that
Faster lending among others loan products have become
Generating easily accessible largely commoditized, lenders
loan portfolio growth is The team of money lenders were trained to compete on
increasingly challenging supported by their regulator, the usability of platforms like
Stakeholder engagement the Uganda Microfinance SIMPO. Customers expect

RECEIVERSHIP &

INSOLVENCY

DRIVING CORPORATE
RESTRUCTURING IN UGANDA

URSB 5th annual Insolvency Conference focused on helping
businesses create post-Covid -19 resilience

The Uganda Registration build resilience to survive and in the insolvency practice.
Services Bureau (URSB) in be successful in an increasingly Panel debates across the
partnership with the Judicial uncertain world, especially 2 days explored what it
Training Institute hosted after the impact left by the means to be resilient in the
the 5th annual Insolvency COVID-19 pandemic. ‘new normal’ economy and,
Conference as well as training amongst other key topics,
for Judicial Officers who Insolvency practitioners countering abuse of insolvency
adjudicate and administer ranging from lawyers, processes that threaten
justice in insolvency disputes. accountants, chartered businesses’ survival, corporate
The conference equipped secretaries, and financial governance practices, business
participants with the latest experts were trained on the restructuring, trends, lessons,
knowledge and skills of latest practice with case and new perspectives facing
Insolvency law on how studies and role-plays by entities today.
businesses can be supported to national and regional experts

The conference themed (SMEs) through supportive environments and technological
‘Emerging Trends in Corporate legal resolutions.’ It is our developments that have
Restructuring in Uganda; What responsibility to provide cropped up since the advent
to expect and what to prepare’ platforms for businesses by of COVID-19’. The Registrar
was officially opened by the supporting their working General, Mercy Kainobwisho
Principal Judge, Justice Dr. processes to enable them to who is also the Official Receiver
Flavian Zeija, and addressed navigate new challenges – like said the conference was timely
by the URSB Board Chairman, post-Covid challenges in the since the COVID-19 pandemic
Ambassador Francis K. Butagira new digital economy and be as had threatened the existence
as well as the Registrar strong as possible in the face of of businesses. ‘It is our role
General, Mercy Kainobwisho. upheaval. I look forward to what to establish a fair insolvency
It aimed at achieving URSB’s will no doubt be an informative system that strengthens the
contribution toward the and engaging training for our business sector by offering
National Development Plan legal stakeholders.” Justice confidence to investors and the
(NDPIII) program of developing Zeija said. public to make viable decisions
the private sector through that support economic growth.
strengthening the corporate URSB Board Chairman, As URSB, our focus is on
rescue framework. Ambassador Francis K. rescuing insolvent companies
Butagira emphasized that these and individuals by encouraging
discussions would explore ways them to adopt business rescue
for SMEs to remain resilient in mechanisms’. Kainobwisho
the yet-to-be-stable economy. added.
“This year’s conference will
look at how businesses can be Presentations during the
helped through the creation of training were made by
sustainable long-term business seasoned experts in insolvency
plans that can keep pace and these included Hon. Justice
with rapidly evolving working Musa Ssekaana, Sir Alistair

While giving his welcome
remarks, Justice Zeija
reminded participants that
insolvency practice held a
key role in promoting the
survival of the huge number
of small & medium enterprises





IP & YOUTH

URSB Commemorates World IP Day by Pushing IP Systems to
Achieve Youth Employment In Uganda

Every year, Uganda Registration create employment, support below 18 years. Uganda’s young
Services Bureau (URSB), the youth empowerment and provide people are an incredible source
country’s National Intellectual practical solutions to existing of creativity and ingenuity. IP
Property Office joins the rest problems to have a better Day 2022 was an opportunity
of the world to celebrate World future. The high-level event and for young people to find out
Intellectual Property Day on April panel discussion showcased how IP rights can support their
26th. The global theme for 2022 outstanding young innovators in goals, help transform their ideas
by the World Intellectual Property the field of health, businesses, into reality, generate income,
Organisation (WIPO) was “IP e-commerce, and the enabling create jobs, and make a positive
environment that supports impact on the world around
AND YOUTH: Innovation for a them in their quest to improve them. Honorable Nyirabashitsi
Better Future”. The sub-theme for community challenges and help Sarah Make, Minister of State
Uganda is “Using the IP system achieve national development for Youth and Children Affairs in
to achieve youth employment in goals. the Ministry of Gender, Labour
Uganda”. URSB commemorated and Social Development was the
the celebrations at the Protea The 2022 theme resonates with Chief Guest. In her speech, she
Hotel in Kampala. Uganda’s status, which has one of said Uganda’s youth were the
the youngest and fastest-growing country’s most valuable human
As part of the activities, URSB populations globally. According capital resource and constituted
held a hybrid workshop where to the Uganda National the engine of growth. ‘By
a panel of experts explored Household Survey 2019/20,
how the youth can utilize the 54% of Uganda’s population is supporting the youth to protect
Intellectual Property system to
their innovation and creativity,

we are creating and fostering a

culture of ingenious sustainability

that will drive economic growth.

Young innovators are creating

promising solutions, illustrating

the fact that young people

are not merely recipients of

innovation, but co-creators of the

future they will inherit. Uganda

Government has continuously

allocated resources to the

innovation fund, in addition to

establishing various institutions

that promote research and
innovation”, Hon. Mateke said.

Intellectual property (IP) is a The Registrar General, Mercy K. era, that has disrupted the
vital part of the national creative Kainobwisho while delivering way of doing business, like
and innovative ecosystem, her remarks affirmed that conducting meetings online,
especially for individual the celebrations highlighted delivering health services,
creators, entrepreneurs, start- how a strong intellectual cross-border monetary
ups, and small and medium- property system can address transactions, and so on. These
sized enterprises (SMEs). the employment challenges have subsequently solved
Unfortunately, IP rights are amongst the youth. ‘The high the employment challenges
increasingly threatened by amongst the youth and these
activists who deny creators and commercial value of intellectual can be effectively protected
innovators their livelihoods in under our intellectual property
favor of access to free content property can enable the youth laws’ Kainobwisho said.
and products.
to reap the benefits from their

creativity. Some innovations

have been developed,

especially in the post-pandemic

PROVIDING Feature on
CONVINIENCE
TO CITY CENTRE Charlotte
Mudoola
CLIENTS
SRO Posta Uganda Branch

Walking into the Kampala Post office Government agencies in the region, and early Saturday morning, train Saturday
building brought back several pushed for a spirit of teamwork among then travel back Sunday evening to be in
memories from my high school days. We staff since we were all not from West Nile. the office on Monday. I did every single
always made trips to send letters and The RDCs and CAOs were particularly week during the sporting season until I
check the family post box on the second very helpful in opening doors. Being an started considering my safety on the road.
floor. It was always a hive of activity with active sportsperson also helped me cope I am grateful management understood my
many people buying stamps and picking with the stress that came with relocation. challenges and agreed to reassign me to
up parcels. The crowd has, however, since the Posta branch where I have been since.
changed. Like me, the majority of those What challenges did you
visiting Posta was not there to post letters experience when you eventually How was the transition from
or pick up letters. On this occasion, I was started operations in Arua? Arua to Posta?
there to visit the URSB branch and meet
Charlotte Mudoola, a Senior Registration The first challenge was staffing because It was surprisingly very smooth
Officer in charge of the branch who has we were only four and yet the bulk of the considering I was doing the same work
worked with URSB for 9 years now and work was field/ outreach based. We had as in Arua. I remember I arrived on a
has been at the center of transforming to spend most of the time on sensitization Saturday and was at Posta the following
it into a center of quality service and of communities in the region. Moving to Monday morning ready to work. After a
convenience to city center clients. The the other parts of the region meant that few weeks, I realized I needed to make
Posta Branch is part of a network of the office would remain closed since we some changes to improve the quality of
branch offices aimed at increasing access were short-staffed. Balancing this was work being churned out at the branch.
to registration services with others in such a big challenge because we had to For example, I noticed a lot of brokers
the areas of Nakivubo, Masaka, Mbarara, cover the entire West Nile region as far commonly referred to as “corridors”
Mbale, Arua, and Gulu. I sat down with her as Adjumani. We also had a challenge who complicated the processes leading
for an insight into her journey from joining with accommodation and it took us about to unpleasant client experiences and
URSB to her current workstation as well three months to find a decent place to breeding a lot of corruption tendencies.
as her vision for the branch. live. Arua is a relatively expensive town so We decided to create a transparent
our choices were limited. My biggest work working environment to ensure
When did you join URSB? challenge was the bias the communities accountability.
had against business registration and
I joined URSB on 3rd December 2013 as formalization. Being a border town close How were you able to improve
a Senior Registration Officer attached to to DRC, most business people viewed the accountability and deal with
the Directorate of Business Registration us as signing them up to pay taxes. corruption-related concerns?
at the Head Office where the current Their constant altercations with URA
Registrar General was Director. I stayed enforcement teams didn’t work in our The first thing I did was lead by example.
there for four months and was eventually favor. When staff sees the team leader is not
transferred to set up the regional engaged in unprofessional behavior, they
office in Arua. I was sent with three Despite these challenges, what will also think twice and avoid it. I ensured
other colleagues who included a driver, was your biggest achievement we all focused on doing what was
registrar, and a personal secretary. for the Arua regional office? deployed here to do. The second thing I
implemented was to change my sitting
What was it like making the Growing the URSB brand in Arua and area to an open area with other staff
move from the Head office in successfully changing the community’s instead of being isolated in an office. This
Kampala to Arua? mindset to embrace formalization. The improved transparency and also brought
fact that I was among the pioneering us closer as a team. We adopted the
It was hard because I am not from the team and the office remains open and Fist In First Out (FIFO) process flow that
region, it’s about 8 hours from home runs more efficiently is something I will ensured client work followed a systematic
and I was a stranger there. I didn’t know always celebrate. flow. One thing I’ve learned over the
anyone and couldn’t speak the local years is that those we lead take a lot of
language. All the people I knew were left How did you end up at the URSB direction from us as leaders based on our
in Kampala. I didn’t know what to expect Posta Branch? actions. I took a deliberate decision to
but was excited to start a new journey in lead by example.
my career. I had been in Arua for close to four years
and felt I had done my part. I felt it was What would you say has been
How did you cope with these time for someone new who understood the Impact of the Posta branch
challenges? the language to take over from me. I had on clients in the City Centre?
set the pace and now needed to hand it
When I got to Arua, I told myself it was over to somebody else. I was also very It has a big impact especially because
my job and I had been sent there with actively playing rugby at the time and the of its location in the city center. We are
objectives that I needed to deliver on. I 16-hour bus journeys to and from Arua surrounded by several businesses and law
ensured I built relationships with other had become unbearable. I would leave firms who are one of our biggest clients. I
Arua on Friday evening, get to Kampala can confidently state that this branch has
brought convenience to clients.

It has also reduced the pressure and are highly punishable and have killed to URSB’s non-tax revenue collections. I
numbers for the Head Office on George many sports careers. I am also privileged would like the Posta branch to be known
Street. We serve an average of 750 to be Chair of the sports committee as one with zero tolerance for corruption
clients per week despite our modest where I hope to get staff to appreciate and that treats clients diligently and
staff count and we ensure good quality the power of sport and encourage their fairly.
work. families to get involved in sport.
Do you have any other hobbies
You have a strong involvement What are your future except sports? What is your
in Sports. What influence has it aspirations both individually ideal destination?
had on your work career? and for Posta branch?
I am a private person and an introvert
The one thing that sport especially I am a person who focuses on the so I spend most of my time reading. My
rugby has taught me is the need for present. For my career, I would like to be favorite books are the Twilight Novel
personal discipline. Everything we do the best team leader I can be, live with series by Stephanie Meyer and I have
in rugby requires a lot of concentration integrity, and motivate others to be the read all 7 books released. I am currently
which I bring to my work. The values best they can be as well. I want to see reading “By Way of Deception-The
of teamwork and integrity apply to the Posta branch grow bigger than it is Making and Unmasking of a Mossad
both my sports and work. A sportsman today because I am sure we are capable Officer” by Victor Ostrosky and Claire
without integrity can never go far. Things of making an even bigger contribution Hoy. My ideal travel destination would be
like doping and using enhancements New Zealand.

Paul
Nathan
Magera

A Brilliant
Husband, Father,
Colleague and
Friend rests

BUILDING YOUNG
LEADERSLead. Grow. Motivate

How URSB is Building the next
Generation of Leaders

Just a few more words here like the Author or something like that. Just a few more words here like the Author
or something like that. Just a few more words here like the Author or something like that. Just a few

Just a few more words here like
the Author or something like that.

It would be expected that any
hospital administrator would panic on
receiving a phone call informing them
that they were receiving 70 patients
that had tested positive for Covid-19.
However that was not the case for Dr
Moses Muwanga, the director at Entebbe
Regional Referral Hospital. In fact at the
time of receiving the 70 patients, the
hospital was already treating 70 other
patients.

Dr Muwanga tells of how the hospital, Would be expected that any hospital Would be expected that any hospital
which has for so many years been administrator would panic on receiving administrator would panic on receiving
handling outbreaks in the country due to a phone call informing them that they a phone call informing them that they
its portal location near the airport, was were receiving 70 patients that had were receiving 70 patients that had
shocked by the first case but has since tested positive for Covid-19. However tested positive for Covid-19. However
built capacity to handle any number that that was not the case for Dr Moses that was not the case for Dr Moses
they receive. According to Dr Muwanga, Muwanga, the director at Entebbe Muwanga, the director at Entebbe
the capacity building involved writing Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
a protocol of drugs to treat patients time of receiving the irector at Entebbe time of receiving the irector at Entebbe
suffering from the disease that has no Regional Referral Hospital. In fact at Regional Referral Hospital. In fact at
known cure as well as building a team. the time of receiving the irector at the time of receiving the irector at
Entebbe Regional Referral Hospital. In Entebbe Regional Referral Hospital. In
“For Uganda as a country, everything fact at the time of receiving Would be fact at the time of receiving Would be
about Covid was new. From how to build expected that any hospital administrator expected that any hospital administrator
the facility, how do we organise it and would panic on receiving a phone call would panic on receiving a phone call
how do we treat the patients. On top of informing them that they were receiving
which was the welfare of the patients
and the staff. We had to settle our staff
here since they were not allowed to
return home for fear of spreading the
virus.

Since Covid was new in the country, we
had not built a protocol of medication
to administer to patients. We had to
think on our own and compare that to
medication that has been written about

Would be expected that any hospital time of receiving the irector at Entebbe Would be expected that any hospital
administrator would panic on receiving Regional Referral Hospital. In fact at the administrator would panic on receiving
a phone call informing them that they time of receiving Would be expected a phone call informing them that they
were receiving 70 patients that had that any hospital administrator would were receiving 70 patients that had
tested positive for Covid-19. However panic on receiving a phone call tested positive for Covid-19. However
that was not the case for Dr Moses informing them that they were receiving that was not the case for Dr Moses
Muwanga, the director at Entebbe 70 patients that had tested positive Muwanga, the director at Entebbe
Regional Referral Hospital. In fact at the for Covid-19. However that was not Regional Referral Hospital. In fact at the
time of receiving the irector at Entebbe the case for Dr Moses Muwanga, the time of receiving the irector at Entebbe
Regional Referral Hospital. In fact at the director at Entebbe Regional Referral Regional Referral Hospital. In fact at the
time of receiving the irector at Entebbe Hospital. In fact at the time of receiving time of receiving the irector at Entebbe
Regional Referral Hospital. In fact at the the irector at Entebbe Regional Referral Regional Referral Hospital. In fact at the
time of receiving Would be expected Hospital. In fact at the time of receiving time of receiving Would be expected
that any hospital administrator would the irector at Entebbe Regional Referral that any hospital administrator would
panic on receiving a phone call Hospital. In fact at the time of receiving panic on receiving a phone call
informing them that they were receiving informing them that they were receiving
70 patients that had tested positive 70 patients that had tested positive
for Covid-19. However that was not for Covid-19. However that was not
the case for Dr Moses Muwanga, the the case for Dr Moses Muwanga, the
director at Entebbe Regional Referral director at Entebbe Regional Referral
Hospital. In fact at the time of receiving Hospital. In fact at the time of receiving
the irector at Entebbe Regional Referral the irector at Entebbe Regional Referral
Hospital. In fact at the time of receiving Hospital. In fact at the time of receiving
the irector at Entebbe Regional Referral the irector at Entebbe Regional Referral
Hospital. In fact at the time of receiving Hospital. In fact at the time of receiving
Would be expected that any hospital Would be expected that any hospital
administrator would panic on receiving administrator would panic on receiving
a phone call informing them that they a phone call informing them that they
were receiving 70 patients that had were receiving 70 patients that had
tested positive for Covid-19. However tested positive for Covid-19. However
that was not the case for Dr Moses that was not the case for Dr Moses
Muwanga, the director at Entebbe Muwanga, the director at Entebbe
Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
time of receiving the irector at Entebbe time of receiving the irector at Entebbe
Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the

TREP
STILL 8 YEARS LATER
GOING STRONG

By Steven Douglas Baryevuga

During the state of the nation Services Bureau (URSB), the deliver public services. It has also
address on Friday 10th June Kampala Capital City Authority offered an antidote to enable
2022, His Excellency President (KCCA), and local governments self-dependence and provided
Yoweri Kaguta Museveni boldly to sensitize and encourage the fiscal reliance and sustainability
announced that Uganda had formalization of small businesses. that were needed to promote
moved into the ‘Middle-Income’ The program aims at cutting socioeconomic growth. Moving
status as a nation. The President back on informal business by towards simpler, more equitable,
cited the elements of this new easing the process of going and transparent tax systems and
status as a sustained political formal, especially for small, broadening the tax base has
commitment at the highest informal individual businesses been a concern for many years.
levels, administrative reforms and the myriad of the estimated Experience shows that progress
aligned closely with policy 2.5 million micro, small and has been made through TREP.
changes, and strong leadership medium enterprises (MSMEs) Given strong administrative
of the revenue administration— that are strewn across the reform and political will, URA
all of which had been carefully country. has significantly improved tax
utilized to create the Taxpayer performance over a relatively
Register Expansion Program Broadening the tax base short period.
(TREP).
Increasing the tax register has Strengthening domestic resource
Since the start of the FY 2015/16, provided the government with mobilization is not just a question
Uganda Revenue Authority the funds needed to invest in of raising revenue, it is also
(URA) has been working closely development, relieve poverty, about designing a tax system
with the Uganda Registration especially in rural households and that promotes inclusiveness,

promotes formalization of initiatives like the post-COVID-19 KCCA sh67.4b, local government
businesses, encourages good business resilience programs. sh202.9b, and URSB sh10.8b
governance, matches society’s toward the projected total
views on appropriate income ‘Informality’ is still extensive revenue.
and wealth inequalities, and across Uganda—perhaps, up
promotes social justice. to 70% but is arguably not in To support further growth,
itself the problem. Under TREP, mobile business registration
Formal community mobilization business owners have been service points have been set
equipped with the capacity up around the country which
Taxation is integral to to keep records and manage has reduced the time taken to
strengthening the effective their businesses much better. formalize business from a month
functioning of the state and to Micro traders may be informal, to under 4 hours. There are 9
the social contract between for instance, but are also likely One Stop Shops (OSS) around
governments and citizens. to have income and sales well the country with 5 of these
Through TREP, there has been below any reasonable tax spread out within all 5 KCCA
an encouraging dialogue threshold attracting no taxation divisions. More OSS points are
between government and the but at least armed with the planned in the greater Kampala
citizens, since the taxation basics to try to grow their Areas of Nansana, Entebbe,
process is central to a more ventures. Makindye Ssabagabo, and Kira.
effective and accountable state. A further 34 OSS points are
Reforms that began through this Estimates show the project planned for all urban municipal
in the tax administration system has enhanced revenue for all councils this financial year to
have spread to other parts of the agencies involved. Over facilitate business owners that
the public sector like registration sh420b was collected in the are operating in upcountry areas.
of businesses, licensing of FY 2018/19 and 412,044 new
operations, and mobilization clients were added to the tax
for collective support through register. URA collected sh139.2b,

UBFC
TOWERING AHEAD

Just a few more words here like URSB SET TO MOVE INTO STATE OF THE ART BUSINESS
the Author or something like that. FACILITATION CENTRE

Would be expected that any Would be expected that any hospital Would be expected that any hospital
hospital administrator would administrator would panic on receiving administrator would panic on receiving
panic on receiving a phone a phone call informing them that they a phone call informing them that they
call informing them that they were were receiving 70 patients that had were receiving 70 patients that had
receiving 70 patients that had tested tested positive for Covid-19. However tested positive for Covid-19. However
positive for Covid-19. However that was that was not the case for Dr Moses that was not the case for Dr Moses
not the case for Dr Moses Muwanga, the Muwanga, the director at Entebbe Muwanga, the director at Entebbe
director at Entebbe Regional Referral Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
Hospital. In fact at the time of receiving time of receiving the irector at Entebbe time of receiving the irector at Entebbe
the 70 patients, the hospital was already Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
treating 70 other patients. Dr Muwanga time of receiving the irector at Entebbe time of receiving the irector at Entebbe
tells of how the hospital, which has for Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the

Would be expected that any hospital Would be expected that any hospital Would be expected that any hospital
administrator would panic on receiving administrator would panic on receiving administrator would panic on receiving
a phone call informing them that they a phone call informing them that they a phone call informing them that they
were receiving 70 patients that had were receiving 70 patients that had were receiving 70 patients that had
tested positive for Covid-19. However tested positive for Covid-19. However tested positive for Covid-19. However
that was not the case for Dr Moses that was not the case for Dr Moses that was not the case for Dr Moses
Muwanga, the director at Entebbe Muwanga, the director at Entebbe Muwanga, the director at Entebbe
Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
time of receiving the irector at Entebbe time of receiving the irector at Entebbe time of receiving the irector at Entebbe
Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
time of receiving the irector at Entebbe time of receiving the irector at Entebbe time of receiving the irector at Entebbe
Regional Referral Hospital. In fact at Regional Referral Hospital. In fact at Regional Referral Hospital. In fact at
the time of receiving iving the irector at the time of receiving iving the irector at the time of receiving iving the irector at
Entebbe Regional Referral Hospital. In Entebbe Regional Referral Hospital. In Entebbe Regional Referral Hospital. In
fact at the time of receiving fact at the time of receiving fact at the time of receiving

Would be expected that any hospital Would be expected that any hospital Would be expected that any hospital
administrator would panic on receiving administrator would panic on receiving administrator would panic on receiving
a phone call informing them that they a phone call informing them that they a phone call informing them that they
were receiving 70 patients that had were receiving 70 patients that had were receiving 70 patients that had
tested positive for Covid-19. However tested positive for Covid-19. However tested positive for Covid-19. However
that was not the case for Dr Moses that was not the case for Dr Moses that was not the case for Dr Moses
Muwanga, the director at Entebbe
Regional Referral Hospital. In fact at the
time of receiving the irector at Entebbe
Regional Referral Hospital. In fact at the
time of receiving the irector at Entebbe
Regional Referral Hospital. In fact at
the time of receiving iving the irector at
Entebbe Regional Referral Hospital. In
fact at the time of receiving

Would be expected that any hospital
administrator would panic on receiving
a phone call informing them that they
were receiving 70 patients that had
tested positive for Covid-19. However
that was not the case for Dr Moses
Muwanga, the director at Entebbe
Regional Referral Hospital. In fact

bItoisrrnooww emasoienretyo

The Security Interest in Movable Property Registry
reveals real identity and credibilty of both the
lender and borrower.

Terms and conditions apply

www.simpo.ursb.go.ug +256 712 448 448
URSBHQ

@URSBHQ

COMMUNITY

MOBILISATION

Consistent & Strategic Public
Education by URSB is a Key Driver
of Uganda’s Formalization Agenda

By Denis Nabende

Gerald and Joseph are evening, I noticed something a sure way of attracting
brothers operating a retail common with retail businesses scrutiny from the Government
shop in my neighborhood. in Uganda. As the brothers in form of taxes which
Every evening, the shop handed products to customers, they were not comfortable
becomes a hive of activity as they did not issue receipts/ doing. They however had
residents make last-minute invoices for purchase and no problem paying the local
purchases of essentials such as kept no single record of the government trading licenses
bread, milk, and sugar as they sales activity. They simply to the Municipality. Gerald and
head home while others sit and dropped the received cash Joseph’s story is a common
have a drink by the verandah. into a drawer at the counter. occurrence among SMEs in
The brothers make the biggest On inquiring if the business Uganda who continue to shun
sales between 6 and 11 pm on was formally registered, they the formalization of their
any given weekday. As I waited responded in the negative businesses for various reasons.
my turn to be served one adding that registration was

A 2015 fact-finding study by the training of staff. Despite all these For example, working with the National
Swedish International Development reforms, the public has been slow in Curriculum Development Centre, URSB
Cooperation Agency (SIDA) found that its uptake of formalization in form of will integrate relevant concepts such as
the formalization of enterprises in many registration services. This low uptake Intellectual property, business and civil
developing countries was deterred by to formalize has been attributed to registration, liquidation, and insolvency
several factors such as regulatory and social-cultural factors such as negative into the Primary, Lower Secondary, and
administrative barriers, corruption in perceptions of the public towards Tertiary curricula. It is envisaged that
public administration, absence of key registration, as well as misinformation when learners leave/graduate from the
business services, high fees, and social- with regards to requirements for institutions of learning, they will have
cultural factors. Uganda’s National formalization. The current legal gained the necessary and sufficient
Development Plan (NDP III) which is the framework that makes registration knowledge to effectively make use of
country’s blueprint for its development of businesses optional also makes the particular services as they set up
aims to increase the competitiveness formalization or registration dependent and run formalized businesses. This is
of the private sector by reducing on the business owners’ attitudes. in addition to the establishment and
informality in operations. As the agency support of Business clubs, especially
mandated to spearhead Uganda’s To address the social-cultural factors the secondary schools. URSB has also
formalization agenda, The Uganda hindering formalization and in line produced information, education,
Registration Services Bureau (URSB) with the National Development Plan and communication (ICE) materials
has over the years enacted several (NDP) III program on “Community in a language and tone that is easy
reforms aimed at improving Uganda’s mobilization and mindset change”, to comprehend by an ordinary client.
business environment. These efforts URSB is implementing a community These materials provide the much-
include working with key stakeholders outreach-based strategy to enhance needed information on pertinent
such as the Ministry of Finance, Ministry communication and awareness about questions that clients may have
of Local Government, Uganda Revenue its services to increase uptake and/ around formalization. Additionally, the
Authority (URA), and KCCA, the tax or utilization at the parish and district regular stakeholder engagements both
register expansion program (TREP) was levels through well-coordinated online (Zoom), quizzes, and physical
launched aimed at streamlining and nationwide public education campaigns (workshops) have provided URSB with
speeding up the process of business to drive Government’s formalization an opportunity to continuously educate
registration through the Business agenda as well as increase access key interest groups on formalization.
Facilitation center. When the Covid 19 to registration services. Because
pandemic hit, the All-Digital-All-Online the informal businesses are largely Therefore, as reforms in process
Strategy was also rolled out with 90% governed by a strong network of trust flows and policy continue to be
of services accessed online. The Bureau and interdependence and collective implemented, URSB will complement
opened more service centers in the experiences, changing the mindsets to this with consistent and credible
districts of Masaka, Mbarara, and Gulu, demystify the negative attitudes toward public education initiatives to address
transformed manual registries into formalization is very key. Articulating the negative attitudes towards
electronic ones to reduce turnaround the benefits of formalization such as formalization driven by socio-cultural
times, legal reform to conform to best obtaining legal Identity/status, access factors.
practices and ease the regulatory to credit, and government contracts
burdens, as well as the elimination of is part of efforts aimed at enhancing
middlemen and a zero tolerance to public education to drive community
corruption through building a positive mobilization and mindset change.
work culture and regular skilling and

Intellectual
property

rights grants
protection to the

creative

www.ursb.go.ug

+256 712 448 448
URSBHQ

@URSBHQ





CSR Story on Oleni
DIGNITY THROUGH
SANITATION
Just a few more words here like

Primacy Schoolthe Author or something like that.
Would be expected that any
hospital administrator would Would be expected that any hospital Would be expected that any hospital
panic on receiving a phone administrator would panic on receiving administrator would panic on receiving
call informing them that they were a phone call informing them that they a phone call informing them that they
receiving 70 patients that had tested were receiving 70 patients that had were receiving 70 patients that had
positive for Covid-19. However that was tested positive for Covid-19. However tested positive for Covid-19. However
not the case for Dr Moses Muwanga, the that was not the case for Dr Moses that was not the case for Dr Moses
director at Entebbe Regional Referral Muwanga, the director at Entebbe Muwanga, the director at Entebbe
Hospital. In fact at the time of receiving Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
the 70 patients, the hospital was already time of receiving the irector at Entebbe time of receiving the irector at Entebbe
treating 70 other patients. Dr Muwanga Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
tells of how the hospital, which has for time of receiving the irector at Entebbe time of receiving the irector at Entebbe
so many years been handling outbreaks Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
time of receiving time of receiving

Would be expected that any Would be expected that any Would be expected that any
hospital administrator would hospital administrator would hospital administrator would
panic on receiving a phone panic on receiving a phone panic on receiving a phone
call informing them that they call informing them that they call informing them that they
were receiving 70 patients were receiving 70 patients were receiving 70 patients
that had tested positive for that had tested positive for that had tested positive for
Covid-19. However that was Covid-19. However that was Covid-19. However that was
not the case for Dr Moses not the case for Dr Moses not the case for Dr Moses
Muwanga, the director at Muwanga, the director at Muwanga, the director at
Entebbe Regional Referral Entebbe Regional Referral Entebbe Regional Referral
Hospital. In fact at the time Hospital. In fact at the time Hospital. In fact at the time
of receiving the irector at of receiving the irector at of receiving the irector at
Entebbe Regional Referral Entebbe Regional Referral Entebbe Regional Referral
Hospital. In fact at the time Hospital. In fact at the time Hospital. In fact at the time
of receiving the irector at of receiving the irector at of receiving the irector at
Entebbe Regional Referral Entebbe Regional Referral Entebbe Regional Referral
Hospital. In fact at the Hospital. In fact at the Hospital. In fact at the
time of receiving Would be time of receiving Would be time of receiving Would be
expected that any hospital expected that any hospital expected that any hospital
administrator would panic administrator would panic administrator would panic
on receiving a phone call on receiving a phone call on receiving a phone call
informing them that they informing them that they informing them that they
were receiving 70 patients were receiving 70 patients were receiving 70 patients
that had tested positive for that had tested positive for that had tested positive for
Covid-19. However that was Covid-19. However that was Covid-19. However that was
not the case for Dr Moses not the case for Dr Moses not the case for Dr Moses
Muwanga, the director at Muwanga, the director at Muwanga, the director at
Entebbe Regional Referral Entebbe Regional Referral Entebbe Regional Referral
Hospital. In fact at the time Hospital. In fact at the time Hospital. In fact at the time
of receiving the irector at of receiving the irector at of receiving the irector at
Entebbe Regional Referral
Would be expected that any Hospital. In fact at the time
hospital administrator would of receiving the irector at
panic on receiving a phone Entebbe Regional Referral
call informing them that they Hospital. In fact at the
were receiving 70 patients time of receiving Would be
that had tested positive for expected that any hat the
Covid-19. However that was time of receiving the irector
not the case for Dr Moses at Entebbe Regional Referral
Muwanga, the director at Hospital. In fact at the time
Entebbe Regional Referral of receiving the irector at
Hospital. In fact at the time Entebbe Regional Referral
of receiving the irector at Hospital. In fact at the
Entebbe Regional Referral time of receiving Would be
Hospital. In fact at the time expected that any hospital
of receiving the irector at administrator would panic
Entebbe Regional Referral on receiving a phone call
Hospital. In fact at the informing them that they
time of receiving Would be were receiving 70 patients
expected that any hospital that had tested positive for
administrator would panic Covid-19. However that was
not the case for Dr Moses
Muwanga, the director at
Entebbe Regional Referral
Hospital. In fact at the time
of receiving the irector at
Entebbe Regional Referral
Hospital. In fact at the time
of receiving the irector at
Entebbe Regional Referral
Hospital. In fact at the
time of receiving Would be
expected that any hospital
administrator would panic
on receiving a phone call

BUSINESS

REGISTRATION

RE-ENGINEERING TO SHINE:

Just a few more words here like Directorate of Business Registration Reforms
the Author or something like that. Process Flow to Improve Service Delivery

Would be expected that any Would be expected that any hospital Would be expected that any hospital
hospital administrator would administrator would panic on receiving administrator would panic on receiving
panic on receiving a phone a phone call informing them that they a phone call informing them that they
call informing them that they were were receiving 70 patients that had were receiving 70 patients that had
receiving 70 patients that had tested tested positive for Covid-19. However tested positive for Covid-19. However
positive for Covid-19. However that was that was not the case for Dr Moses that was not the case for Dr Moses
not the case for Dr Moses Muwanga, the Muwanga, the director at Entebbe Muwanga, the director at Entebbe
director at Entebbe Regional Referral Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
Hospital. In fact at the time of receiving time of receiving the irector at Entebbe time of receiving the irector at Entebbe
the 70 patients, the hospital was already Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
treating 70 other patients. Dr Muwanga time of receiving the irector at Entebbe time of receiving the irector at Entebbe
tells of how the hospital, which has for Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
so many years been handling outbreaks time of receiving time of receiving

Would be expected that any hospital Would be expected that any hospital Would be expected that any hospital
administrator would panic on receiving administrator would panic on receiving administrator would panic on receiving
a phone call informing them that they a phone call informing them that they a phone call informing them that they
were receiving 70 patients that had were receiving 70 patients that had were receiving 70 patients that had
tested positive for Covid-19. However tested positive for Covid-19. However tested positive for Covid-19. However
that was not the case for Dr Moses that was not the case for Dr Moses that was not the case for Dr Moses
Muwanga, the director at Entebbe Muwanga, the director at Entebbe Muwanga, the director at Entebbe
Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
time of receiving the irector at Entebbe time of receiving the irector at Entebbe time of receiving the irector at Entebbe
Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
time of receiving the irector at Entebbe time of receiving the irector at Entebbe time of receiving the irector at Entebbe
Regional Referral Hospital. In fact at Regional Referral Hospital. In fact at Regional Referral Hospital. In fact at
the time of receiving iving the irector at the time of receiving iving the irector at the time of receiving iving the irector at
Entebbe Regional Referral Hospital. In Entebbe Regional Referral Hospital. In Entebbe Regional Referral Hospital. In
fact at the time of receiving fact at the time of receiving fact at the time of receiving

Would be expected that any hospital Would be expected that any hospital Would be expected that any hospital
administrator would panic on receiving administrator would panic on receiving administrator would panic on receiving
a phone call informing them that they a phone call informing them that they a phone call informing them that they
were receiving 70 patients that had were receiving 70 patients that had were receiving 70 patients that had
tested positive for Covid-19. However tested positive for Covid-19. However tested positive for Covid-19. However
that was not the case for Dr Moses that was not the case for Dr Moses that was not the case for Dr Moses
Muwanga, the director at Entebbe Muwanga, the director at Entebbe
Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
time of receiving the irector at Entebbe time of receiving the irector at Entebbe
Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
time of receiving the irector at Entebbe time of receiving the irector at Entebbe
Regional Referral Hospital. In fact at Regional Referral Hospital. In fact at
the time of receiving iving the irector at the time of receiving iving the irector at
Entebbe Regional Referral Hospital. In Entebbe Regional Referral Hospital. In
fact at the time of receiving fact at the time of receiving

Would be expected that any hospital Would be expected that any hospital
administrator would panic on receiving administrator would panic on receiving
a phone call informing them that they a phone call informing them that they
were receiving 70 patients that had were receiving 70 patients that had
tested positive for Covid-19. However tested positive for Covid-19. However
that was not the case for Dr Moses that was not the case for Dr Moses
Muwanga, the director at Entebbe Muwanga, the director at Entebbe
Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
time of receiving the irector at Entebbe time of receiving the irector at Entebbe
Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
time of receiving the irector at Entebbe time of receiving the irector at Entebbe
Regional Referral Hospital. In fact at Regional Referral Hospital. In fact at
the time of receiving iving the irector at the time of receiving iving the irector at
Entebbe Regional Referral Hospital. In Entebbe Regional Referral Hospital. In
fact at the time of receiving fact at the time of receiving

Would be expected that any hospital Would be expected that any hospital
administrator would panic on receiving administrator would panic on receiving
a phone call informing them that they a phone call informing them that they
were receiving 70 patients that had were receiving 70 patients that had
tested positive for Covid-19. However tested positive for Covid-19. However
that was not the case for Dr Moses that was not the case for Dr Moses
Muwanga, the director at Entebbe Muwanga, the director at Entebbe
Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
time of receiving the irector at Entebbe time of receiving the irector at Entebbe
Regional Referral Hospital. In fact at the Regional Referral Hospital. In fact at the
time of receiving the irector at Entebbe time of receiving the irector at Entebbe
Regional Referral Hospital. In fact at Regional Referral Hospital. In fact at
the time of receiving iving the irector at the time of receiving iving the irector at

Date............../............../...................

HAVE YOUR DREAM WEDDING

Apply for & acquire a special license
and get married anywhere even
at the beach

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+256 712 448 448
URSBHQ

@URSBHQ



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