CCGG_Rev5_Eff01JAN22 update

CABIN
CREW
GROOMING
GUIDANCE

Revision 5
01 JANUARY 2022

Cabin Crew Grooming Guidance Bulletin (CCGG Bulletin)

To: All cabin crew

Subject: - Revision of information concerning CCGG 62

- Deletion of CCGG 65

Bulletin no.: 01/2022 Issue date: 10 Jan 2022

Cancellation: This bulletin is considered self-cancellation after the

information herein is incorporated into CCGG

(Rev.6) upon normal revision cycle.

Purpose:

1. To revise information concerning CCGG 62 with details as follow:
• The name badge provided by the company must be worn.
• For Thai dress or apron, the name badge must be pinned on the left chest.
• For serving jacket or vest, the name badge must be pinned above the
top-left pocket.

2. To delete CCGG 65.

Required Actions:

• CCGG (Rev.6) will be revised in the next revision accordingly.

Cabin Crew Management (QA)

Telephone: 66 (0) 2137 1808

Email: bkkqaoffi[email protected]























































CABIN CREW

GROOMING
GUIDANCE

HAIR

CCGG 13.5

NOT ALLOWED HAIRSTYLES:

Long Fringes Curly Perm Loose Braid

Boyish Style Spiky Extremely Short

Pig/Ponytails Punk/Fade Undercut Oily/Overly gelled

Vintage/Gatsby High/Very Big Bun Cornrow
Retro
- 18 - THAI AIRWAYS INTERNATIONAL
CCGG: Revision 5 BKKQA-B
01 JANUARY 2022

CABIN CREW

GROOMING
GUIDANCE

ALLOWED
HAIR ACCESSORIES

CCGG 14
All kinds of allowed hair accessories, if worn, must match with the hair colour.

HAIRPINS: CCGG 14.1

Hairpins and bobby pins can be used to
secure the bun, the inverted bun, the french twist
or braided bun and they must not be visible.

HAIRNET: CCCG 14.2

A hairnet must be in plain black or dark brown
mesh without any ornaments, and must match
with the hair colour.
Only thin hairnet is allowed.

WIG: CCGG 14.3

A wig or hairpiece may be worn for cabin crew who
has an allergic condition.
Only short/medium hairstyles according to
CCGG 13.2 are allowed

BUN HAIRPEICE: CCCG 14.4 A braided bun hairpiece is allowed.

Female cabin crew with semi-short, semi-long hair are THAI AIRWAYS INTERNATIONAL
allowed to wear a bun hairpiece as BKKQA-B
when wearing the bun hairpiece:
- The diameter of the bun hairpiece must not

exceed 8 cm.
- It must match the colour of the hair.
- The hairpiece must be covered with a hairnet of

the same colour as the hair.

Note : Headband is not allowed.

- 19 -

CCGG: Revision 5
01 JANUARY 2022

CABIN CREW

GROOMING
GUIDANCE

FEMALE CABIN CREW

UNIFORM STANDARDS

&

REGULATIONS

CCGG: Revision 5 THAI AIRWAYS INTERNATIONAL
01 JANUARY 2022 BKKQA-B

CABIN CREW

GROOMING
GUIDANCE

FEMALE - CABIN CREW

UNIFORM
CCGG 15

- 21 -

CCGG: Revision 5 THAI AIRWAYS INTERNATIONAL
01 JANUARY 2022 BKKQA-B

FEMALE - CREW-IN-CHARGE (CIC)

UNIFORM

CABIN CREW

GROOMING
GUIDANCE

FEMALE - CHIEF SUPERVISOR (CSV)

UNIFORM
CCGG 17

FEMALE - CABIN CREW WITH

OVERCOAT
CCGG 18

- 23 -

CCGG: Revision 5 THAI AIRWAYS INTERNATIONAL
01 JANUARY 2022 BKKQA-B

CABIN CREW

GROOMING
GUIDANCE

FEMALE - CABIN CREW
UNIFORM WITHOUT JACKET
CCGG 19

When in uniform without jacket:
The ID card must be clipped on the left pocket of the blouse
or on the loop of uniform sack dress, or the lanyard ID card
holder must be worn, as a part of the uniform.
A uniform scarf may be worn.

- 24 -

CCGG: Revision 5 THAI AIRWAYS INTERNATIONAL
01 JANUARY 2022 BKKQA-B

CABIN CREW

GROOMING
GUIDANCE

FEMALE - CABIN CREW
UNIFORM WITH JACKET
CCGG 20

When in uniform with jacket:
The ID card must be clipped on the left hook of
the jacket, or the lanyard ID card holder must be worn,
as a part of the uniform.
A uniform scarf may be worn.

- 25 -

CCGG: Revision 5 THAI AIRWAYS INTERNATIONAL
01 JANUARY 2022 BKKQA-B

FEMALE - CABIN CREW

CCGG 21

Lanyard

Uniform W
Scarf B
Blouse
ID Card
Uniform
Belt Uniform
Jacket
Uniform
Skirt

Uniform
Shoes

All cabin crew are required to wear a FULL UNIFORM on ...
V
Of Ceremony
Graduation or Cer cate Ceremony
Lanyard ID card holder is not allowed with the full uniform.

*** Uniform scarf must be worn as a part of FULL UNIFORM for female cabin crew.

- 26 -

CCGG: Revision 5 THAI AIRWAYS INTERNATIONAL
01 JANUARY 2022 BKKQA-B

CABIN CREW

GROOMING
GUIDANCE

CCGG 22

U
JACKETAll cabin crew must wear a uniform jacket

buttoned up at all times at the airport

The ID card must be clipped on the left
(Otherwise, the lanyard ID card holder
must be worn, except while on board the

The wing badge must be pinned above the

Economy class female cabin crew
are required to wear a uniform jacket
ASY when welcoming passengers during

Royal class female cabin crew are required to wear a uniform

ASE

Thai dress, a uniform jacket is to be worn when welcoming

CSV and CIC are required to wear a uniform jacket, or
CSV a serving jacket/vest when welcoming passengers during

CIC

VVIP The uniform jacket must be worn during welcome

is not required. - 27 -

OPC THAI AIRWAYS INTERNATIONAL
BKKQA-B
CCGG: Revision 5
01 JANUARY 2022

CABIN CREW

GROOMING
GUIDANCE

CCGG 23

UNIFORM
BLOUSE

TAhllebulnoiufosrems bmlouusstebmeuwstobrenwcoorlnlawrituhpthweitchollar up
othr eouutnsiidfeoromf thskeiurtn/itforormusjeacrkse. t.

CCGG 24

UNIFORM
SKIRT

1 INCH The hemline of the uniform skirt must be 1 inch
below the midpoint of the knee and the knee is
coTvheerheedmwlinheeonf tshteanundiifnorgm. skirt must be at the midpoint

of the knees to 1 inch below the midpoint of the knees.

UAniufonrifmormsksirktirmt muussttbbee wwoorrnn wwitithhththe eunuifnoirfmorbmelbt.elt.
A uniform skirt is not to be worn

- 28 -

CCGG: Revision 5 THAI AIRWAYS INTERNATIONAL
01 JANUARY 2022 BKKQA-B

CABIN CREW

GROOMING
GUIDANCE

UNIFORM

SACK

DRESS

CCGG 25

A uniform sack dress must be
worn with the uniform belt.

Wearing a uniform
VVIP is not allowed.

UNIFORM
TROUSERS

CCGG 26

Uniform trousers must be
worn with the uniform belt.

All female cabin crew must
wear uniform trousers

VVIP Wearing uniform trousers on
is not allowed.

***Female cabin crew must carry an extra set of uniform blouse and skirt or trousers, or sack dress

- 29 -

CCGG: Revision 5 THAI AIRWAYS INTERNATIONAL
01 JANUARY 2022 BKKQA-B

CABIN CREW

GROOMING
GUIDANCE

CCGG 27

THAI DRESS

Royal class female cabin crew are required to wear a Thai dress
on all intercontinental routes, except on intermediate short sector
on intercontinental routes.

Note:
- On all regional and domestic routes, Thai dresses are not required.

are to be worn from BKK. - 30 -

CCGG: Revision 5 THAI AIRWAYS INTERNATIONAL
01 JANUARY 2022 BKKQA-B

CABIN CREW

GROOMING
GUIDANCE

CCGG 28

THAI DRESS

Female cabin crew must carry 2 Thai dresses,

from a Thai dress to a uniform with apron

Cabin crew are advised to wear a Thai dress

Thai sash (sabai) for “Thai A” dress must be
made of silk and in the same colour/pattern

allowed to use with the “Thai A” dress,

Black or a combination of black colour sash,
blouse, or skirt are not allowed.

THAI A The “Thai A” dress must be worn by the crew THAI B
and the “Thai B” dress must be worn by the crew

I

*** Optional buttons are not allowed.

- 31 -

CCGG: Revision 5 THAI AIRWAYS INTERNATIONAL
01 JANUARY 2022 BKKQA-B

CABIN CREW

GROOMING
GUIDANCE

CCGG 29

SERVING JACKET/VEST

CSV/CIC

CSV CIC

CSV/CIC are required to wear a serving jacket/vest during
rvices.

CSV/CIC are required to wear a serving jacket/vest or a uniform
jack coming passengers during boarding, and
bidding far

rving jacket/vest must be worn buttoned up.
CSV/CIC must carry 2 serving jackets/vests.

A serving vest is not allowed on V

- 32 -

CCGG: Revision 5 THAI AIRWAYS INTERNATIONAL
01 JANUARY 2022 BKKQA-B

CABIN CREW

GROOMING
GUIDANCE

CCGG 30

APRON

A

As a safety precaution, an apron is not allowed
to be worn during take-off and landing.
Female cabin crew must carry 2 aprons on all

- 33 -

CCGG: Revision 5 THAI AIRWAYS INTERNATIONAL
01 JANUARY 2022 BKKQA-B

CABIN CREW

GROOMING
GUIDANCE

Only the uniform belt provided CCGG 31
by the company is allowed.
UNIFORM
BELT

and must be worn at all times when in the uniform.

CCGG 32

The scarf may be worn with all types of uniform. UNIFORM
As a safety precaution, the uniform scarf must SCARF
be removed while on board the aircraft.
Using the scarf to decorate on the jacket or
handbag is not allowed.
A uniform scarf must be worn as a
part of FULL UNIFORM.

by the company can be pinned CCGG 33
the badge must not be covered.
ARTIFICIAL
ORCHID

CORSAGE

- Thai dress
- Serving Jacket/Vest
- Apron

- 34 -

CCGG: Revision 5 THAI AIRWAYS INTERNATIONAL
01 JANUARY 2022 BKKQA-B

CABIN CREW

GROOMING
GUIDANCE

CCGG 34

UNIFORM
SHOES

Uniform shoes must be plain black polishable leather shoes without
ornaments or fancy style.
Patent leather, stilettos, and platform heels are not allowed.
The heels height must be 2 to 3.5 inches.
Uniform shoes must be worn on ground and after passenger disembarkation.
If the stated standards could not be met due to any health issues, cabin crew
must contact QA for further solutions.

CABIN
SHOES

CCGG 35

Cabin shoes must be plain black polishable leather
low-heeled shoes, without ornaments or fancy style.
The heel height must be 0.5 to 1.5 inches.
Cabin shoes must be worn before passenger boarding and during farewell.

***
- Shoes must always be clean, well-polished and presentable.
- Cabin shoes can be changed on the shuttle bus from the airport terminal to the aircraft
and can be worn when ascending and descending the stairs to and from the aircraft.
- Cabin shoes are not allowed as uniform shoes.

- 35 -

CCGG: Revision 5 THAI AIRWAYS INTERNATIONAL
01 JANUARY 2022 BKKQA-B

Only the uniform hand bag provided by company is allowed.
Uniform hand bag must be plain violet or plain black only.
It must be in a good condition without any accessories or stickers on
it.
***
Handbags, shoes, and belts used with the uniforms must be all violet or all
black.

CABIN CREW

GROOMING
GUIDANCE

CCGG 38

HOSIERY
& BODY SUPPORT

HOSIERY CCGG 38.1
must be worn with the uniform or
Thai dress.

BODY SLIP CCGG 38.2
The shade of brassiere
and body slip must be
white or beige.

LEG SUPPORT

CCGG 38.3

Wearing of a leg support
must not be visible when
in the uniform or Thai dress.

ANKLE LENGTH SOCKS CCGG 38.4
Ankle length socks are
not allowed.

- 37 -

CCGG: Revision 5 THAI AIRWAYS INTERNATIONAL
01 JANUARY 2022 BKKQA-B

x1 Extra set x2
of Uniform Thai Dresses

Uniform *
Jacket

x2 Aprons

x2 Serving
Jackets/Vests

(for CSV/CIC)

Uniform Cabin
Shoes Shoes

* For Royal class cabin crew
on intercontinental routes

IN

HER BAG

THAI AIRWAYS INTERNATIONAL
BKKQA-B