CareSens N - Error and Other Messages

CareSens N

Error and Other Messages

Viewing Test Results Stored in the Meter’s Memory The number
of total tests
Step 1
Press the or S button to turn the meter on. The current date and time will within the
be displayed on the bottom of the screen for 2 seconds, followed by the last 14 days
average value and the number of the test results saved within the last 14
days.

Step 2
Press to view the average value and the number of tests performed
before eating a meal for the last 14 days.
On pressing again, the average value and the number of tests
performed post-meals for the same period will appear on the screen.

The number of The number of
pre-meal tests post-meal tests

Step 3
Use the button to scroll through the test results, starting from the most
recent and ending with the oldest. Press to return to the result seen
previously.
After checking the stored test result, press the S button to turn off the
meter.

Note: On pressing , the latest test result saved in the meter’s memory
will be displayed on the screen along with the date and time. Press
and hold to scroll through the test results.

CareSens N

Error and Other Messages

HI and Lo Messages
HI Message
The meter displays results between 1.1-33.3 mmol/L. The HI symbol
appears when the blood glucose level is more than 33.3 mmol/L and
indicates hyperglycemia (very high blood sugar).
If the HI symbol is displayed again on re-testing please contact your
healthcare professional immediately.

Lo Message
The Lo symbol appears when the result is less than 1.1 mmol/L and
indicates hypoglycemia (very low blood sugar).
If the Lo symbol is displayed again on retesting, please contact your
healthcare professional immediately.

Note: Please contact your authorized i-SENS sales representative, if
such messages are displayed even if you do not have hyperglycemia or
hypoglycemia.

CareSens N

Error and Other Messages

Error and Other Messages

Message What It Means What To Do Message What It Means What To Do
A used test Repeat the test This error message Repeat test after
strip with a new test may appear when inserting a CareSens N
was inserted. strip. the wrong blood test strip.
glucose test paper Do not use the meter.
The blood or Repeat the test with a is used instead of Contact your authorized
control solution new test strip and wait CareSens N blood i-SENS sales
sample was until the symbol glucose test strip. representative.
applied before There is a problem
the with the meter.
symbol appeared.
appears before applying
the blood or control
solution sample.
Problem Troubleshooting

The Move to an area where • C heck whether the test strip is inserted
temperature the temperature is with the contact bars facing up. Check
during the test within the operating The display is blank if the strip has beeninserted completely
was above or range (10-40°C) and even after inserting into the test strip port.
below the repeat the test after the a test strip. • C heck if the appropriate test strip was
operating meter and test strips
range. have reached a used.
The blood temperature within the • C heck whether the batteries are
sample has operating range. inserted with the ‘+’ side facing up.
abnormally high Repeat the test • Replace the batteries.
viscosity or after inserting a
insufficient new test strip. The test does not • C heck if the confirmation window is
volume. start even after filled completely.
applying the blood • R epeat the test after inserting a new
sample on the strip. test strip.

The test result • R epeat the test after inserting a new
doesn't match test strip.
the way you feel.
• C heck the "Use By" date of the test
strip.

• C heck the meter.

Note: If the error messages persist, contact your authorized Note: If the problem is not resolved, please contact your
i-SENS sales representative. authorized i-SENS sales representative.