System OverviewPurple Line: PPLHeavy railway system•16 elevated stations•4 Park & Ride•1 depot (incl. 1 OCC and 1 Admin Office) located at Khlong Bang Phai•Total 21 (3-car trains)•Concessionaire: Bangkok Expressway and Metro (BEM)System Overview
System OverviewYellow Line: YLMonorail system,•23 elevated stations, •1 Park & Ride, •1 depot (incl. 1 OCC and 1 Admin Office) located at Si Iam,•Total 30 (4-car trains)•Concessionaire: Eastern Bangkok Monorail (EBM)System OverviewPink Line: PKMonorail system•32 elevated stations (30 Main Line and 2 Spur Line)•1 Park & Ride, •1 depot (incl. 1 OCC and 1 Admin Office) located at Min Buri•Total 42 (4-car trains)•Concessionaire: Northern Bangkok Monorail (NBM)
System OverviewList of ConcessionairesMRT Blue Line MRT Purple Line MRT Orange Line (Ongoing Project)Eastern Bangkok Monorail (EBM) MRT Yellow LineNorthern Bangkok Monorail (NBM)MRT Pink LineSystem OverviewScope of M&E System•Communication System (COM)•Platform Screen Door System (PSD)•SCADA System (SCA)•Power Supply System (PSY)•Depot & Workshop Equipment (DWE)•Automatic Fare Collection System (AFC)
Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)In the concession agreement for the supervision of train operations and objectives.Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)1) Direct KPIs to measure service performance levels that deal with the following a) Train Service Availability: TSAb) Train Service Punctuality: TSP2. Availability Measurementa) Train Availability: TAb) Platform Screen Door Availability: PSDAc) Escalator Availability: ESAd) Elevator Availability: EAe) AFC System Availability • Ticket Issuing Machine Availability (Overall / Each End of Station)• Ticket Office Machine Availability (Overall / Each End of Station)• Automatic Gate Availability: AGA
Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)1) Direct KPIs to measure service performance levels that deal with the Direct Performance Measurement Weighting (%) Target (%)Services Monitoring Measurement (30)Train Service Availability: TSA 15 99.00Train Service Punctuality: TSP 15 99.00Availability Measurement (20)Train Availability: TA 5 99.50Platform Screen Door Availability: PSDA 5 99.50Escalator Availability: ESC 8 99.00Elevator Availability: EA 2 99.00Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)1) Direct KPIs to measure service performance levels that deal with the Direct Performance Measurement Weighting (%) Target (%)Availability Measurement (20)AFC System Availability TIM Overall Availability: TIMO 2.5 99.00TIM Availability of Each End of Station Entrance: TIME2.5 99.90TOM Overall Availability: TOMO 2.5 99.70TOM Availability of Each End of Station Entrance: TOME2.5 99.90Automatic Gate Availability: AGA 10 99.80
Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)Train Service Availability: TSASupervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)Train Service Punctuality: TSP
Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)Train Availability: TASupervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)Platform Screen Door Availability: PSDAPSDA% = (Hours in Service / Operating Hours) x 100Hours in Service = Operating Hours – Total Out of Service HoursOperating Hours = (Day) x (Revenue Hours) x (Number of Door Sets at all stations)
Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)Escalator Availability: ESAESA% = (Hours in Service / Operating Hours) x 100Hours in Service = Operating Hours – Total Out of Service HoursOperating Hours = (Day) x (Revenue Hours) x (Number of Escalator Sets at all stations)Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)Elevator Availability: EAEA% = (Hours in Service / Operating Hours) x 100Hours in Service = Operating Hours – Total Out of Service HoursOperating Hours = (Day) x (Revenue Hours) x (Number of Elevator Sets at all stations)
Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)TIM Overall Availability: TIMOTIMO% = (Hours in Service / Operating Hours) x 100Hours in Service = Operating Hours – Total Out of Service HoursOperating Hours = (Day) x (Revenue Hours) x (Number of TIM at all stations)Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)TIM Availability of Each End of Station Entrance: TIMETIME% = (Hours in Service / Operating Hours) x 100Hours in Service = Operating Hours – Total Out of Service HoursOperating Hours = (Day) x (Revenue Hours) x (Number of Each End of Station at all stations)
Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)TOM Overall Availability: TOMOTOMO% = (Hours in Service / Operating Hours) x 100Hours in Service = Operating Hours – Total Out of Service HoursOperating Hours = (Day) x (Revenue Hours) x (Number of TOM at all stations)Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)TOM Availability of Each End of Station Entrance: TOMETOME% = (Hours in Service / Operating Hours) x 100Hours in Service = Operating Hours – Total Out of Service HoursOperating Hours = (Day) x (Revenue Hours) x (Number of Each End of Station at all stations)
Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)Automatic Gate Availability: AGAAGA% = (Hours in Service / Operating Hours) x 100Hours in Service = Operating Hours – Total Out of Service HoursOperating Hours = (Day) x (Revenue Hours) x (Number of Aisles at all stations)Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)2) MRTA’s Mystery Shopper (Weighting: 30%) Graffiti Removal 2 75Asset Damage 3 75Cleanliness 2 90Lighting 2 75Safety and Security 3 100Provision of Information 3 90Staffing of Station 2 90Competence, helpfulness, and appearance of staff 1 90Handling of Customer Complaint 1 95Passenger Convenience 1 95Ancillary Document 2 100
Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)2) MRTA’s Mystery Shopper (Weighting: 30%) (cont.)Graffiti Removal 2 95Asset Damage 1 95Cleanliness 1 90Lighting 1 95Safety and Security 1 100Provision of Information 1 95Passenger Comfort 1 90Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)3) Export raw data from CMMS, SCADA, and SIG Workstation••Departure and arrival time•Operational Timetable•Fit For Operations Report•Status and Alarm log of each system•CCTV at the Platform and onboardMRTA Headquarter
Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)3) Export raw data from CMMS, SCADA, and SIG WorkstationSupervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)3) Export raw data from CMMS, SCADA, and SIG Workstation
Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)4) Period: The measure shall be taken monthly, and the final results Supervision of M&E Maintenance works of the ConcessionaireKey Performance Indicators (KPIs)5) KPI Fee Deduction: If the concessionaire fails to meet the performance
Supervision of M&E Maintenance works of the ConcessionaireMonthly Meetings Agenda 1) Maintenance Statistics – Preventive Maintenance (PM) and Corrective Supervision of M&E Maintenance works of the ConcessionaireMonthly Meetings Agenda 2) System Failure Issues – incidents causing service delays of more than
Supervision of M&E Maintenance by the ConcessionaireMonthly Meetings Agenda 2) System Failure Issues – incidents causing service delays of more than Supervision of M&E Maintenance works of the ConcessionaireMonthly Meetings Agenda 3) Follow-up on Ongoing System Fixes and Improvements – progress
Supervision of M&E Maintenance works of the ConcessionaireMonthly Meetings Agenda 3) Follow-up on Ongoing System Fixes and Improvements – progress Supervision of M&E Maintenance by the ConcessionaireMonthly Meetings Agenda 4) Follow-up on Defect Resolution – progress on defect rectification for
Supervision of M&E Maintenance works of the ConcessionaireMonthly Meetings Agenda 4) Follow-up on Defect Resolution – progress on defect rectification for Supervision of M&E Maintenance works of the ConcessionaireMonthly Meetings Agenda 5) Other Issues – e.g., coordination with external agencies
Supervision of M&E Maintenance works of the ConcessionaireMonthly Meetings Agenda 6) KPI Results Presentation Supervision of M&E Maintenance works of the ConcessionaireMonthly Meetings Agenda 6) KPI Results Presentation (cont.)
Supervision of M&E Maintenance works of the ConcessionaireMonthly Meetings Agenda 6) KPI Results Presentation (cont.)Supervision of M&E Maintenance works of the ConcessionaireMonthly Meetings Agenda 6) KPI Results Presentation (cont.)
Supervision of M&E Maintenance works of the ConcessionaireMonthly Meetings Agenda 6) KPI Results Presentation (cont.)Supervision of M&E Maintenance works of the ConcessionaireMonthly Meetings Agenda 6) KPI Results Presentation (cont.)
Case no.1: High Failure Rate of PSDCase StudyCase no.1: High Failure Rate of PSDCaused byDCU.2. The inappropriate parameters in the DCU Software. Corrective action Jan 2017– Dec 20181. Enhance DCU performance to resist the effects of lightning and install a Protection Device (SPD) to protect against surge voltage. 2. Re-configuration of DCU software: Limit switch changed from 0 msec to 180and PLC monitoring of every station also changed from 0 sec to 1 sec. Feb 20233. Install Soft Closing & Noise Improvement DCU software.Case Study
Case no.1: High Failure Rate of PSDCase StudyItem 1,2Note: The MRT Purple Line (Bang Yai – Tao Poon section) officially opened for service on August 6, 2016.Case no.2: CM MCB for Air Compressor TrippedInconvenient service to the passengerThe train was removed from serviceCase Study
Case StudyCase no.2: CM MCB for Air Compressor Tripped•BCU Show Faults Record: Air compressor frequency inverter faulty. •The Service train runs passing during the third rail gap by more than 5 seconds.Corrective action•Reconfigure the BCU parameters by changing the undervoltage delay timer from 5 seconds to 30 seconds.•After the test and monitoring, no failure was found.Case StudyCase no.2: CM MCB for Air Compressor TrippedRe-Configuration BCU
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Network Study BTS MRT 1971 1999 20044y con 7y conCost after financial crisis(Tomyamkung)4. PPP for MRTs 5. Related numbers (source from anonymous)MRTA operates 135 kms out of 250 kmsMRTA constructing 55 kms to be operated in 203130 millions trip in BKK consisted of 45% cars 25% bikes 25% public transport 5% mass transit (1.5 million trips)BMA, SRT & MRTASeparated systems, separated accountsCommon ticketing undergoes (EMV Contactless)Every MRT project is in the PPP pipeline required to follow PPP approach.Private sector participationLess impact to budgetEfficiency from private sector
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