HUL Diary 15-04-16 (1)

We will drive quality in everything
we do; quality of growth, quality of
coverage, quality of our Contribution.
Quantity comes naturally to us:
the scale, thousands of towns &
villages, lakhs of outlets; hundreds
of SKUs and multiple thousands of
tons of our products.
It is the drive for quality which
will position us as the ultimate
champions of consumer & customer
centricity.

FEEDBACK FROM VISITOR/ MANAGER POST MARKET WORK

This section will help you capture inputs during market work with your line
manager or a visiting manager.

Do encourage them to go through the details below as it will help them provide
more constructive feedback

Dear Manager/ Visitor,
Thank you for working the market from first call to last call with our CD team.
The subsequent section is for you to note down Market Contact feedback linked to
key areas to drive CD @ Growth:

• SGROWTH: As part of Unicode in CD, SGROWTH defines the objectives which
our field force members should focus on everyday. <For more details on
SGROWTH specific to TSO/KAE/FSCE please refer to the starting section of
this Journal>

• Growth/Development Opportunity: In this section you can share feedback on
opportunities in areas such as:

 Relationship with the outlet/customers,
 Quality of execution, category/channel focus areas and
 Development feedback on the RSSM/field force you worked with.

• Overall Feedback: In this section you can share positive views on the rigour
of market working for the field force team member.

A closing conversation with our field force team member and sharing your
perspective will go a long way in their professional and personal development.

Thank you for your time in advance!

Mo Tu We Th Fr Sa Su Date :

How Will I Do It EveryDay Very Good Good Scope to improve

S Set Market Objectives for the Day

G Gate Meeting / Gate call

R Regular On the Job Training

O Outlet Inspection -Growth and Issue Resolution

W Win with Every Outlet-Execution

T Town Review

H Hygiene Check

Growth Opportunity/Developmental:

Overall Feedback:

I acknowledge the feedback received. Visitor’s Name
Employee Signature Visitor’s Signature
Visitor’s Designation

Mo Tu We Th Fr Sa Su Date :

How Will I Do It EveryDay Very Good Good Scope to improve

S Set Market Objectives for the Day

G Gate Meeting / Gate call

R Regular On the Job Training

O Outlet Inspection -Growth and Issue Resolution

W Win with Every Outlet-Execution

T Town Review

H Hygiene Check

Growth Opportunity/Developmental:

Overall Feedback:

I acknowledge the feedback received. Visitor’s Name
Employee Signature Visitor’s Signature
Visitor’s Designation

Mo Tu We Th Fr Sa Su Date :

How Will I Do It EveryDay Very Good Good Scope to improve

S Set Market Objectives for the Day

G Gate Meeting / Gate call

R Regular On the Job Training

O Outlet Inspection -Growth and Issue Resolution

W Win with Every Outlet-Execution

T Town Review

H Hygiene Check

Growth Opportunity/Developmental:

Overall Feedback:

I acknowledge the feedback received. Visitor’s Name
Employee Signature Visitor’s Signature
Visitor’s Designation

Mo Tu We Th Fr Sa Su Date :

How Will I Do It EveryDay Very Good Good Scope to improve

S Set Market Objectives for the Day

G Gate Meeting / Gate call

R Regular On the Job Training

O Outlet Inspection -Growth and Issue Resolution

W Win with Every Outlet-Execution

T Town Review

H Hygiene Check

Growth Opportunity/Developmental:

Overall Feedback:

I acknowledge the feedback received. Visitor’s Name
Employee Signature Visitor’s Signature
Visitor’s Designation

Mo Tu We Th Fr Sa Su Date :

How Will I Do It EveryDay Very Good Good Scope to improve

S Set Market Objectives for the Day

G Gate Meeting / Gate call

R Regular On the Job Training

O Outlet Inspection -Growth and Issue Resolution

W Win with Every Outlet-Execution

T Town Review

H Hygiene Check

Growth Opportunity/Developmental:

Overall Feedback:

I acknowledge the feedback received. Visitor’s Name
Employee Signature Visitor’s Signature
Visitor’s Designation

Mo Tu We Th Fr Sa Su Date :

How Will I Do It EveryDay Very Good Good Scope to improve

S Set Market Objectives for the Day

G Gate Meeting / Gate call

R Regular On the Job Training

O Outlet Inspection -Growth and Issue Resolution

W Win with Every Outlet-Execution

T Town Review

H Hygiene Check

Growth Opportunity/Developmental:

Overall Feedback:

I acknowledge the feedback received. Visitor’s Name
Employee Signature Visitor’s Signature
Visitor’s Designation

Mo Tu We Th Fr Sa Su Date :

How Will I Do It EveryDay Very Good Good Scope to improve

S Set Market Objectives for the Day

G Gate Meeting / Gate call

R Regular On the Job Training

O Outlet Inspection -Growth and Issue Resolution

W Win with Every Outlet-Execution

T Town Review

H Hygiene Check

Growth Opportunity/Developmental:

Overall Feedback:

I acknowledge the feedback received. Visitor’s Name
Employee Signature Visitor’s Signature
Visitor’s Designation

Mo Tu We Th Fr Sa Su Date :

How Will I Do It EveryDay Very Good Good Scope to improve

S Set Market Objectives for the Day

G Gate Meeting / Gate call

R Regular On the Job Training

O Outlet Inspection -Growth and Issue Resolution

W Win with Every Outlet-Execution

T Town Review

H Hygiene Check

Growth Opportunity/Developmental:

Overall Feedback:

I acknowledge the feedback received. Visitor’s Name
Employee Signature Visitor’s Signature
Visitor’s Designation

Mo Tu We Th Fr Sa Su Date :

How Will I Do It EveryDay Very Good Good Scope to improve

S Set Market Objectives for the Day

G Gate Meeting / Gate call

R Regular On the Job Training

O Outlet Inspection -Growth and Issue Resolution

W Win with Every Outlet-Execution

T Town Review

H Hygiene Check

Growth Opportunity/Developmental:

Overall Feedback:

I acknowledge the feedback received. Visitor’s Name
Employee Signature Visitor’s Signature
Visitor’s Designation

Mo Tu We Th Fr Sa Su Date :

How Will I Do It EveryDay Very Good Good Scope to improve

S Set Market Objectives for the Day

G Gate Meeting / Gate call

R Regular On the Job Training

O Outlet Inspection -Growth and Issue Resolution

W Win with Every Outlet-Execution

T Town Review

H Hygiene Check

Growth Opportunity/Developmental:

Overall Feedback:

I acknowledge the feedback received. Visitor’s Name
Employee Signature Visitor’s Signature
Visitor’s Designation

Mo Tu We Th Fr Sa Su Date :

How Will I Do It EveryDay Very Good Good Scope to improve

S Set Market Objectives for the Day

G Gate Meeting / Gate call

R Regular On the Job Training

O Outlet Inspection -Growth and Issue Resolution

W Win with Every Outlet-Execution

T Town Review

H Hygiene Check

Growth Opportunity/Developmental:

Overall Feedback:

I acknowledge the feedback received. Visitor’s Name
Employee Signature Visitor’s Signature
Visitor’s Designation

Mo Tu We Th Fr Sa Su Date :

How Will I Do It EveryDay Very Good Good Scope to improve

S Set Market Objectives for the Day

G Gate Meeting / Gate call

R Regular On the Job Training

O Outlet Inspection -Growth and Issue Resolution

W Win with Every Outlet-Execution

T Town Review

H Hygiene Check

Growth Opportunity/Developmental:

Overall Feedback:

I acknowledge the feedback received. Visitor’s Name
Employee Signature Visitor’s Signature
Visitor’s Designation

Mo Tu We Th Fr Sa Su Date :

How Will I Do It EveryDay Very Good Good Scope to improve

S Set Market Objectives for the Day

G Gate Meeting / Gate call

R Regular On the Job Training

O Outlet Inspection -Growth and Issue Resolution

W Win with Every Outlet-Execution

T Town Review

H Hygiene Check

Growth Opportunity/Developmental:

Overall Feedback:

I acknowledge the feedback received. Visitor’s Name
Employee Signature Visitor’s Signature
Visitor’s Designation

Mo Tu We Th Fr Sa Su Date :

How Will I Do It EveryDay Very Good Good Scope to improve

S Set Market Objectives for the Day

G Gate Meeting / Gate call

R Regular On the Job Training

O Outlet Inspection -Growth and Issue Resolution

W Win with Every Outlet-Execution

T Town Review

H Hygiene Check

Growth Opportunity/Developmental:

Overall Feedback:

I acknowledge the feedback received. Visitor’s Name
Employee Signature Visitor’s Signature
Visitor’s Designation

Mo Tu We Th Fr Sa Su Date :

How Will I Do It EveryDay Very Good Good Scope to improve

S Set Market Objectives for the Day

G Gate Meeting / Gate call

R Regular On the Job Training

O Outlet Inspection -Growth and Issue Resolution

W Win with Every Outlet-Execution

T Town Review

H Hygiene Check

Growth Opportunity/Developmental:

Overall Feedback:

I acknowledge the feedback received. Visitor’s Name
Employee Signature Visitor’s Signature
Visitor’s Designation

Mo Tu We Th Fr Sa Su Date :

How Will I Do It EveryDay Very Good Good Scope to improve

S Set Market Objectives for the Day

G Gate Meeting / Gate call

R Regular On the Job Training

O Outlet Inspection -Growth and Issue Resolution

W Win with Every Outlet-Execution

T Town Review

H Hygiene Check

Growth Opportunity/Developmental:

Overall Feedback:

I acknowledge the feedback received. Visitor’s Name
Employee Signature Visitor’s Signature
Visitor’s Designation

Mo Tu We Th Fr Sa Su Date :

How Will I Do It EveryDay Very Good Good Scope to improve

S Set Market Objectives for the Day

G Gate Meeting / Gate call

R Regular On the Job Training

O Outlet Inspection -Growth and Issue Resolution

W Win with Every Outlet-Execution

T Town Review

H Hygiene Check

Growth Opportunity/Developmental:

Overall Feedback:

I acknowledge the feedback received. Visitor’s Name
Employee Signature Visitor’s Signature
Visitor’s Designation