PRE-QUALIFICATION
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE
Tel: +971 4 221 2111
Email: [email protected], Web: www.skysteel.com
PRE-QUALIFICATION
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE
Tel: +971 4 221 2111
Email: [email protected], Web: www.skysteel.com
PRE-QUALIFICATION
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE
Tel: +971 4 221 2111
Email: [email protected], Web: www.skysteel.com
PRE-QUALIFICATION
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE
Tel: +971 4 221 2111
Email: [email protected], Web: www.skysteel.com
PRE-QUALIFICATION
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE
Tel: +971 4 221 2111
Email: [email protected], Web: www.skysteel.com
PRE-QUALIFICATION
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE
Tel: +971 4 221 2111
Email: [email protected], Web: www.skysteel.com
PRE-QUALIFICATION
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE
Tel: +971 4 221 2111
Email: [email protected], Web: www.skysteel.com
PRE-QUALIFICATION
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE
Tel: +971 4 221 2111
Email: [email protected], Web: www.skysteel.com
PRE-QUALIFICATION
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE
Tel: +971 4 221 2111
Email: [email protected], Web: www.skysteel.com
PRE-QUALIFICATION
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE
Tel: +971 4 221 2111
Email: [email protected], Web: www.skysteel.com
PRE-QUALIFICATION
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE
Tel: +971 4 221 2111
Email: [email protected], Web: www.skysteel.com
PRE-QUALIFICATION
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE
Tel: +971 4 221 2111
Email: [email protected], Web: www.skysteel.com
PRE-QUALIFICATION
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE
Tel: +971 4 221 2111
Email: [email protected], Web: www.skysteel.com
PRE-QUALIFICATION
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE
Tel: +971 4 221 2111
Email: [email protected], Web: www.skysteel.com
PRE-QUALIFICATION
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE
Tel: +971 4 221 2111
Email: [email protected], Web: www.skysteel.com
PRE-QUALIFICATION
Quality Policy
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE
Tel: +971 4 221 2111
Email: [email protected], Web: www.skysteel.com
SKY STEEL SYSTEM LLC
P.O.BOX: 36646, DUBAI, UAE.
TEL: + 971 4 528 0500
FAX: + 971 4 528 0566
E MAIL : [email protected]
QUALITY MANUAL
SKY STEEL SYSTEMS LLC
QUALITY MANUAL
1 INTRODUCTION
1.1 The Company
SKY STEEL SYSTEMS LLC is a Leading building facade access solution and
turnkey provider - throughout the Middle East, delivering complete design,
manufacture and installation of Building Maintenance Units (BMU), backed by
comprehensive maintenance and client support services.
The Design and manufacture of the units takes place at the company's head office in
Deira , DUBAI, U.A.E. Sky Steel Systems L.L.C. has a Modern design, production
and storage facilities, equipped with state of art equipment and technologies to
accommodate high and complex client’s demands and enable us to meet client’s
requirements of many and large projects simultaneously.
For many low rise and standard / less complex buildings Sky Steel Systems L.L.C has
a full range of standard equipment to meet customer requirements which are often
satisfied by monorail and self-powered access cradles; self-powered roof machines
and track systems with slewing, telescopic and luffing features; Gantry Ladders and
mobile platforms; and Davit Systems..
Our BMU‘s manufacturing process are strictly controlled by internal QA/QC
procedures that guarantee the compliance of customer approved specification and
exceeds the end-user expectations.
For each project Sky Steel Systems L.L.C procures materials from trustworthy/
certified Global suppliers which undergo strict QA/QC that covers up to the machine
assembly and in house testing, once the test is passed, the machine shipping and
installation on site starts under the supervision of talented installation team that follow
a strict safety code SSS, with faultless safety record.
Our production planning team work hand in hand with SSS several departments to
make sure that the project progress is meeting the customer deadlines.
1.2 Application of Quality Management System
SKY STEEL SYSTEMS LLC quality management system is designed to cover the
design, fabrication and installation activities of the company.
The requirements of this quality manual extend to all staff and establish a quality
standard for the provision of products and services that are designed, manufactured
and installed by SKY STEEL SYSTEMS LLC.
1.3 Purpose of Quality Manual
The purpose of this quality manual is to document the policies of SKY STEEL
SYSTEMS LLC quality management system that enables the organization to provide
consistent product and service quality, which meets the customer’s specified
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requirements as well as continually improving customer satisfaction through effective
and efficient application of its processes.
2 APPROVAL, AMENDMENT & DISTRIBUTION
2.1 Review and Approval of Quality Manual
This Quality Manual is prepared by the Management Representative (MR), and
verified & approved by the Managing Director.
2.2 Amendment & Revision History of Quality Manual
All amendments to this Quality Manual shall be reviewed by the MR and approved by
the MD. The revision, updation and distribution are the responsibility of the MR.
In the event of any change to the manual, the revision number of the manual will be
incremented. The revision / amendment details will be noted in brief on the Revision
history.
Should the nature of the change to the Quality Manual require revision of a substantial
number of pages, or after a significant number of minor changes, the document will be
reissued.
2.3 Distribution of the Quality Manual
MR controls the distribution of the quality manual in accordance with the established
distribution list.
The MR will ensure that controlled copies are updated promptly, distribute revised
quality manual to all controlled copy holders and dispose obsolete copies.
Uncontrolled copies of the quality manual may be used for marketing or promotional
purposes, or issued to customers on demand for reference purposes. Uncontrolled
copies shall not be updated.
2.4 Revision History of Quality Manual
VER. DATE DETAILS OF AMANEDMENT PAGE NATURE OF APPROVED
REV. REF.
REVISION BY MD
SKY STEEL SYSTEMS LLC
QUALITY MANUAL
3 QUALITY MANAGEMENT SYSTEM
3.1 Scope of Quality Management System
The Scope of Quality Management System (QMS) implemented at M/S Sky Steel Systems
LLC is “Design, Manufacture, Installation and Maintenance of access systems for building
facades”
Exclusions:
Nil
3.2 General Requirements
Following activities have been carried out to define and effectively implement the system
needed to accomplish QMS requirements.
x The processes needed for QMS and their application throughout the organization is
identified by Process flow chart and interaction of quality management system.
x Product flow and the sequence of operation are identified by process flow diagrams
which are applicable to individual processes.
x Criteria of operation and measurement of these processes are defined at department /
functional levels using Quality Objectives. This ensures the effective organizational
control.
x Methods of operation & their control are defined through the documented system
established through this Quality System Manual, departmental procedures and work
instructions. These documents ensure that the Product and Services conform to both
SKY STEEL SYSTEMS LLC and the customers’ requirements. Procedures are
established and standardized over the past through the practical experience. This is an
on-going dynamic process. QMS mandatory procedures are established and
implemented at all applicable functions. The Quality manual is interlinked with
necessary cross-references to create an effective implementation and awareness
throughout the organization.
All QMS processes are monitored and analyzed for the planned performance levels to
achieve results as per the company’s strategic business plan. The continual improvement
of these processes is measured and monitored by periodic Analysis of Data, Quality
audits & Management Review.
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QUALITY MANUAL
3.3 Outsourced processes
The outsourced processes and their controls which affect the product conformity are
identified and implemented through Purchasing Process. The following processes may
be outsourced
x Water jet cutting
x Galvanizing
x Painting
x Internal auditing of the QMS
x Calibration and maintenance
QUALITY POLICY
To conceptualise, fabricate and supply access systems for building facades, on time and at the
right cost to our customers, while driving to become a world class organization.
In order to achieve this, we shall:
Establish measurable quality objectives and periodically review these objectives for continual
improvement of our product and this management system.
Comply with requirements and continually improve the effectiveness of this management
system.
Achieve customer satisfaction by continuously improving the quality of our products,
services, on time deliveries and improve the systems and efficiencies of our suppliers.
Foster a culture of good housekeeping, cleanliness & hygiene within each employee’s
respective environment.
This policy shall be communicated to all members of this organization and be periodically
reviewed to ensure its continuing suitability.
ABDULAZIZ BINLADIN
Managing Director
SKY STEEL SYSTEMS LLC
QUALITY MANUAL
4 DOCUMENTATION REQUIREMENTS
4.1 Documentation Structure and Contents
The quality management system documentation of the organization is structured in
the following order of precedence:
Quality Manual, which defines the scope of the quality management system, as
well as process interactions and organizational structure.
This Quality Management System Manual is developed with the scope of the
QMS as per the clause requirements of 4.1. It explains the methods in which SKY
STEEL SYSTEMS LLC intends to meet the requirements and expectations of the
customers and the goals of the company. Procedures for all identified processes
are developed and implemented as per the standard. The Scope of the QMS
manual is defined in the Section QMS Scope.
Quality System Procedures, which detail the responsibilities of staff and methods
to be followed when carrying out various activities and tasks. These procedures
define how the requirements are applied to the products and services by SKY
STEEL SYSTEMS LLC. These procedures are confidential and their circulation
is restricted to internal use within the company unless otherwise contractually
agreed.
Work Instructions / quality plans which detail how to undertake specific tasks
when the absence of such instruction may affect quality.
Forms, which when filled, become quality records.
Quality Records are maintained in accordance with stated procedures in order to
provide evidence that the requirements of the standard as well as customer quality
requirements are met.
4.2 Control of Documents
A documented procedure is established and implemented throughout the organization
for control of documents to ensure that:
x The documents are established and the authority / responsibility for
preparation, identification, review for adequacy, approval, re-approval and
issue are defined
x Whenever changes to the contents of the existing documents are made, it will
be reviewed by the same person responsible for original preparation, review,
and approval.
x Legibility and clarity of QMS documents are ensured.
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QUALITY MANUAL
x External originated documents are identified. The circulation and usage is
controlled according to their importance and applicability
x The most recent issues of the documents are available and accessible at all
locations where effective functioning of the quality system are performed
x Invalid and obsolete documents are withdrawn from all points of issue or use
to prevent unintended use.
x Any obsolete documents retained for legal/ knowledge / historical purpose /
preservation purposes, are suitably identified.
x The MR will maintain a Master list of Procedures, Work instructions, forms,
etc. A record is maintained for documents issues mentioning the issue date,
and the name of the person holding the document.
x All approved and amended documents will be issued to the respective persons.
The superseded pages will be returned to the MR.
x Amendment records are maintained suitably on the documents.
4.3 Control of Records
The organization has established a procedure that describes how quality records are
identified, filed, safeguarded and maintained, either as hard or soft copies. This is to
ensure their safekeeping and subsequent ease of retrieval. Quality records are retained
for a specified period as identified in the relevant procedures, after which they may be
archived or destroyed. Quality Records stored on computer file are backed up
periodically.
5 MANAGEMENT RESPONSIBILITY
5.1 Management Commitment
SKY STEEL SYSTEMS LLC’s management has focussed its responsibility to provide the
customers with proven quality services. Consequently the management is committed to the
development and implementation of the Quality Management System. The continual
improvement of the effectiveness of the system is ensured as follows.
x The importance of meeting the customer requirements with Quality product /
service is communicated to all levels of the organization
x Appropriate delegation/ training in this regard are provided.
x Quality policy is established and employees are made aware of the policy and
purpose of the organization.
x Objectives are deployed throughout the company. The performance is monitored
periodically through:
1. Management reviews
2. Quality audits
3. Periodic project status reporting
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QUALITY MANUAL
4. Periodic data analysis pertaining to customer requirements and quality
objectives which include QMS performance measures, Customer
complaints analysis, etc.,
x Availability of resources is reviewed and ensured during the Management
Review. MR/ Director Administration ensure that the personnel responsible for all
functions / activities are trained and competent. Appropriate and necessary
resources like Plant and equipment, manpower, utilities, safety apparatus, etc, are
provided for maintaining the QMS.
5.2 Customer Focus
At SKY STEEL SYSTEMS LLC, all stated and implied Customer requirements are fulfilled
to their expectations, to achieve the customer satisfaction. QMS is established and
maintained:
x To fully understand the stated and implied needs / expectations of the customers at
all stages of the Quality Management System processes.
x To clarify the requirements which are not clear
x To plan and implement correction, corrective & preventive actions in case of
failure to understand the customer expectations in the company.
5.3 Quality Policy
The Organization’s quality policy has been defined and approved by the Managing
Director. The contents of the Quality Policy are disseminated throughout the
organization. Copies of the Quality Policy are also issued to staff to facilitate better
understanding of its contents. Briefing on the Quality Policy and the requirements of
the company’s quality system is included in induction training for all new staff.
The objective measures taken to achieve the stated Quality policy are translated into
Quality objectives. These are documented within the QMS.
The documented Quality Policy and the Objectives are reviewed (and revised when
needed) during the Management Review to ensure the continuing suitability of the
QMS and the customer’s changing needs.
5.4 Planning
5.4.1 Quality Objectives
The objectives are documented which is consistent with the documented Quality
policy. Department Managers, in coordination with MR, review (and revises where
needed) these measurable parameters during the Management Review and when there
are changes in the existing product requirements.
In establishing new or revised quality objectives, Management may consider
information generated from sources such as customer needs & market trends. Details
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QUALITY MANUAL
of quality objectives are discussed and agreed by the managers and communicated to
staff.
5.5 Responsibility, Authority & Communication
5.5.1 Responsibility and Authority
The responsibility and authority of all employees, who participate in the management,
performance and verification of work affecting the business processes and the
effectiveness of the quality management system, are documented in relevant
procedures. These are communicated to staff through training sessions.
5.5.2 Management Representative
The organization’s Quality Management Representative is the Quality Manager.
Irrespective of other responsibilities, he has the defined responsibility and authority
for:
1. Coordination of activities for communicating and creating an awareness of
customers’ requirements, understanding of QMS documentation to all concerned,
to ensure that the processes (related to the product/service) needed for the QMS
are established, implemented, and maintained.
2. Planning and conducting Internal Audits
3. Monitoring, measuring and analyzing the performance of the QMS and
identifying the areas for further improvements.
4. Coordination of corrective action follow-up after Quality Audits.
5. Training all concerned to ensure the promotion of the awareness of the customer
requirements and achieving the Quality Objectives.
6. Reporting to the Top management regarding the status, progress and the
performance of the QMS.
7. Arrange and conduct Management Reviews
8. Co ordinate with external agencies for quality related issues.
9. Internal co ordination with other employees in the matters of customer
communication related to QMS.
5.5.3 Internal communication
The process sequence, linkage / interrelation, interactions, method of operation & control and
process criteria of monitoring & measurement are carried out as stated in General
requirement Clause 4.1 and are communicated to all employees through this documentation.
Where the performance of one process affects the other process, concerned Manager & MR
will initiate appropriate actions. These corrective actions will be taken after analyzing the
situation. Effective internal communication system is established by the following:
1. Notice board
2. Internal Memos
3. Intercom facility
4. E mail
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5. Display of Quality policy and objectives
6. Circulars
7. Monitoring and Measurement Reports – Trend Charts, Histograms, Pareto analysis,
etc.
8. Audit schedules
9. Management Reviews / minutes of meetings
10. Internal training activities.
5.6 Management Review
5.6.1 General
The management review is carried once in six months, following the internal audit carried
out.
This demonstrates the commitment and method for
1. Review of the implemented system
2. Review of continuing suitability and effectiveness
3. Determining the frequency of review and audit
4. Review Inputs and Outputs
5. Records of evidences
Participants of the Management Review as a minimum will be as follows.
x Managing Director
x Management Representative (MR)
x HR Manager
x Finance Manager
x Administration Manager
x Design Section Manager
x Sales Manager
x Operations Manager
x Production in charge
x QC in charge
MR may request other staff / external person to participate in the management review
meeting as deemed necessary
5.6.2 Review input
The efficiency and effectiveness of QMS is evaluated by considering the customer needs and
organizational expectations.
The inputs considered for Management Review are as follows:
1. Status and results of quality objectives and improvement activities
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2. Results of quality audits and follow-up activities
3. Process performance and product conformity
4. Status and results of preventive and corrective actions including customer complaints
and feedback
5. Follow up actions from previous management reviews
6. Changes that could affect the QMS
7. Recommendations for improvements
8. Staff Training
9. Any other relevant business matters that contributes for QMS.
5.6.3 Review output
Management review outputs as a minimum will consist of the following:
1. Improvements of the effectiveness of the QMS and the processes
2. Service improvements related to customer requirements
3. Resource needs and their management
The copy of the minutes will be circulated to all participants / concerned.
6 RESOURCE MANAGEMENT
6.1 Provision of Resources
The resources are provided for the implementation and maintenance of the company’s
strategies and the QMS. The continual improvement of the effectiveness of the system is
ensured. The customer satisfaction is ensured by meeting their requirements. Following
resources are provided:
x Trained internal quality auditors
x Suitable infrastructure, facilities, manpower recruitment as per the Organization
structure, employees training and good work environment, etc.,
x Periodical monitoring of the departmental objectives, and targets etc.,
In case of any new service / development activities, the required human resource,
infrastructure and work environment, authorities, responsibilities, etc, are determined,
identified and established through Management Reviews.
6.2 Human Resources
The organization has established the competence level required for all categories of
personnel whose work affect customer satisfaction and the achievement of
organizations objectives.
All new personnel will undergo induction briefing, which includes an induction to the
company’s quality policy and objectives, the employee’s responsibilities and
authorities in performing their work. This allows them to become aware of the
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QUALITY MANUAL
relevance and importance of their activities and how these contribute to the
achievement of the objectives.
Whenever new resources are provided which require training, suitable training will be
imparted to all concerned for best utilization of the resources. This is carried out to
improve organizational performance. These training programs will be designed in
such a way that the participants will be made aware of importance of their activities
and how they contribute for the achievement of quality objectives.
Once every year, department head carries out performance evaluation of the personnel
who perform defined tasks or functions. The Department Head identifies necessary
training needs if any during the evaluation process. Where required, “in-house”
training is provided and supplemented by external training as necessary to meet any
special skills or aptitude requirements. Copy of all internal and external training
certificates are retained in employees personnel file and considered in evaluation
process.
6.3 Infrastructure
The basic infrastructure facilities like appropriate location, wok area, necessary
hardware and software, building floor space, necessary utilities, communication
facilities – both internal and external that are required for effective functioning of
SKY STEEL SYSTEMS LLC are identified, provided and maintained to suit to the
growing and potential needs to achieve the conformity to product requirements.
The organization has provided necessary staff quarters, plant and machinery required
for performing effectively and meeting the expectations of the customers.
Suitable maintenance and checks are carried out on relevant plant, process equipment
and tools in order to ensure their continual operations.
The availability of the necessary requirements and supporting facilities like
communication are reviewed by the top management during the management review
meeting or on need basis. This will be done to meet the requirements of the customers
and interested parties.
Contingency plan like back up (automatic / periodic) is taken to protect the
computerized data from damage or loss.
6.4 Work Environment
Employees are the most valuable assets for our organization. We believe any employee can
contribute to quality only when he / she is comfortable and satisfied in his / her job and with
their work environment.
1. Individual employees are encouraged to report non conforming situation so that
necessary corrective action / preventive action are planned and implemented.
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2. Safe working system is implemented and maintained through documented Quality
Management System. Fire safety equipment are installed and maintained adequately
to keep them fit for use throughout the year. Personal protective equipments are
issued to all employees as needed and their usage is monitored by the Engineers /
Supervisors. Trained personnel are available to use the safety equipment. Emergency
exits are provided for managing situations arising out of fire or any other accidents.
3. Proper house keeping is ensured keeping employee safety in consideration.
The top management reviews the suitability of the work environment needed to achieve the
conformity to product requirements and to enhance the organizational capability in achieving
the Quality Policy, Objectives and the Customer Satisfaction, through planned periodic
Management reviews.
7 PRODUCT REALIZATION
7.1 Planning of Product Realization
All the processes of SKY STEEL SYSTEMS LLC are identified as per sequence diagram,
flow charts and procedures. Planning of Product realization is carried out for all the processes
using project specific implementation plan, contract documents, Quality policy and Quality
Objectives, which are consistent with the other processes of the Quality Management System.
Planning for the Product realization includes the following:
x Quality Policy is defined for the organization as a whole
x The basic functional goals for all the processes are defined, necessary documents and
suitable resources are provided, which are specific to the activities performed by each
process.
x The required verification, validation, monitoring, inspection activities, acceptance
criteria specific to the project and records needed to demonstrate the fulfilment of the
product realization processes are documented in the Quality system manual and
procedures.
x The QMS records and process specific records are established and maintained.
Considering the above-mentioned points and the scope of activities, following documents
collectively form the Quality plan.
1. Quality Policy and Objectives
2. Quality System Procedures.
3. Continual Improvements registered through Quality Audits, Quality objective
deployment and measurement, customer satisfaction enhancement, etc.
4. Management Review
5. Internal Audit
6. Non Conformance, Corrective action and Preventive Action
Project specific planning is undertaken with regards to a plan of work detailing phased
activities, and time scales. Separate procedures / implementation strategies are prepared
based on the specific project requirements. Necessary Document control is established when
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such documents are prepared as per Quality Management System Procedure for Control of
Documents.
7.2 Customer Related Processes
7.2.1 Determination of requirements related to the product
SKY STEEL SYSTEMS LLC is offering services as defined in the Scope based on the
requirement received from the customers. This is explained in the procedures, as described in
clause 4.1 General requirements in this manual. Review of products related requirements are
detailed in documented procedure for techno commercial. In case of any clarifications,
Customers are contacted to understand their exact requirements. This is carried out prior to
entering into an agreement with the Customer.
During the enquiry review stage, SKY STEEL SYSTEMS LLC determines customer
requirements as follows:
(a) Service requirements which are specified by the customer, including the
requirements for delivery and post delivery activities,
(b) Service requirements not stated by the customer but necessary for specific
project or intended use.
(c) Obligations related to Service, including Statutory and regulatory
requirements
(d) Any additional requirements as determined by organization
7.2.2 Review of Requirements related to products
The orders are revieved by techno commercial prior to the commitment to the customer as
per the established procedures.
For Acceptance of orders / tenders or amendments (verbal or written) SKY STEEL
SYSTEMS LLC ensures the following:
a) Service requirements are defined and unambiguous.
b) In case the customer does not provide any document specifying their
requirements, the product/ service commitments will be confirmed before
acceptance of the order.
c) Contract or order or tender requirements which are different than the existing
types of services will be resolved before acceptance for project execution.
d) The organizational ability to meet defined requirements will be reviewed.
The review and subsequent follow up actions are detailed in the procedures.
Where service requirements are changed, SKY STEEL SYSTEMS LLC ensures that the
relevant documents are amended and all concerned personnel are made aware of the
amendments by suitable means of communication. Any ambiguities or dubious requirements
are clarified with the customer prior to submission of offer
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Methods are in place that ensures amendments/ variations to contracts are reviewed,
controlled and fully implemented throughout the organization and relevant personnel are
made aware of the changed requirements
7.3 Design And Development
7.3.1 Design and development planning
SKY STEEL SYSTEMS LLC performs design activity for its products. A Design
control procedure has been established to meet the requirements of this section. The
procedure ensures that relevant design information is effectively communicated
between commercial and technical department. The procedure requires that all design
review and transmittal of controlled documents be planned and documented.
Planning for design is an essential stage and will be performed prior to
commencement of design activities. The planning focuses the customer requirements
as agreed in the terms and conditions of the including the technical aspects, delivery
schedule, etc.
7.3.2 Design and development inputs
All design input documents such as specifications, standards and customers
requirement such as specifications, project specific requirements, profile of the
aluminium extrusion, plant and equipment availability for fabrication, site conditions,
etc, will be identified and reviewed for adequacy before design commences.
The inputs shall include:
1. Functional and performance requirements
2. Applicable statutory and regulatory requirements
3. Other requirements essential in order to carry out design and development.
7.3.3 Design and development outputs
Design and development outputs include drawings, specifications, agreed sizes,
Calculation, etc. These shall enable verification against the design and development
inputs. The outputs of design and development shall:
1. Meet the input requirements for design and development.
2. Provide appropriate information for purchasing, production and for service
provision.
3. Specify characteristics of the cradle essential for its safe and proper use
7.3.4 Design and development review
Design output will be reviewed by Design Office Manager and concerned Staff to
ensure that:
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1. The output meets the input requirements / customer requirements and contain
reference to acceptance criteria as per the agreed technical specifications of the
specific contract.
2. To identify any problems and propose necessary actions.
7.3.5 Design and development verification
Qualified personnel carry out design verification. This is planned at an initial stage by
sample fabrication/ design drawings submittal to the Main contractor / Consultant and
obtaining their consent to agreed specifications. Records of review and quality checks
are maintained.
7.3.6 Design and development validation
Design is validated by either testing the design or by obtaining approval of the system
designs from the project consultant.
7.3.7 Control of design and development changes
Changes to design initiated by the customer will be documented, informed to all
functions concerned, reviewed, planned and verified before validation and production
of the cradle and its accessories.
Records of Design changes are maintained to ensure that design changes can be traced
and that the current design documents reflect all design changes.
7.4 Purchasing
In purchasing materials, equipment, and services, the company attaches critical
importance to evaluation and selection of subcontractors / suppliers, communication
of requirements to subcontractors / suppliers, receiving inspection and verification of
purchased products.
Procedures have been established which ensure that only approved suppliers are used
and that the mechanism for selection of new suppliers is in place (suppliers includes
subcontractors). Allowance has been made to approve suppliers based on trial orders
or samples. Performance of approved suppliers is monitored and recorded. Purchasing
documents clearly and completely describe the quality requirements. Verification
arrangements and authority for release of product are clearly notified to the supplier.
Purchase documents are reviewed and approved prior to release.
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7.5 Production and Service Provision
7.5.1 Production and Service Process Control
Process control is established by way of identifying and planning those operations or
tasks in the production and installation processes, which can directly affect quality.
The system ensures that these processes are carried out under controlled conditions.
A maintenance program is applied to plant and equipment in order to sustain process
capability.
Pre-operational / operational checks, where relevant, are incorporated into production
and installation activities to ensure compatibility within established parameters.
Where International or National Standards apply, the appropriate references are
included in relevant documentation/ drawings.
Where necessary, flow charts and work instructions are incorporated into the control
of the process.
All defined stages of the process are subjected to monitoring and measurement at
prescribed frequencies to ensure compliance with established parameters and to the
international standards. Products will be released or handed-over only upon its
compliance with the specification. Finished products will have a warranty period
during which SKY STEEL SYSTEMS LLC is responsible to extend post project
activities as per agreed terms and conditions of the contract.
7.5.2 Validation of Processes
SKY STEEL SYSTEMS LLC shall validate any process where the resulting output
cannot be verified by subsequent monitoring or measurement. Such processes will be
performed by suitably qualified / experienced personnel and with adequate machines/
tools and records maintained for qualification of Personnel carrying out these
processes.
7.5.3 Product Identification and Traceability
Where appropriate the product used by the company is identified from the receiving
stage, storage and throughout production, delivery and installation.
Where traceability is a specified requirement of Customer, the Company will provide
details containing identification of product in the format required by the customer.
The traceability is maintained through design process, material purchasing process,
storage process, fabrication, quality assurance process and installation process.
Records provide the means to establish, with certainty, the location of all materials
and components used.
SKY STEEL SYSTEMS LLC
QUALITY MANUAL
7.5.4 Customer Supplied Products
NIL
7.5.5 Preservation of Products
All materials, goods and products are handled in a way that prevents damage and
deterioration during storage, processing, delivery and installation. Appropriate
equipment is used to transport materials from point to point.
Designated storage areas are provided for incoming raw materials. The subsequent
movement of materials is controlled through the application of established procedures
using safe material handling methods and defined authority levels.
Issue and receipt details of products are recorded to ensure that product use can be
accounted for and to ensure that adequate stock levels are maintained. Where
appropriate, shelf life product is stored in a manner that facilitates issue on a first-in-
first-out basis. All store areas are periodically checked to verify the condition of
stocks.
Appropriate measures are taken to ensure that products at various stages are
adequately protected against any damage or environmental conditions that may
adversely affect product quality.
Products will be suitably protected during transit in order to avoid any possible
damage.
Finished product will be delivered to the customer’s sites, installed, tested and handed
over in compliance with customer’s requirements.
7.6 Control of Measuring and Monitoring Devices
All inspection, measuring, and test equipment used to demonstrate conformity of the
product is controlled and maintained on a regular basis. A master list is established to
define and monitor the equipment and define calibration frequency and accuracy
required.
Such measuring and test equipment is subject to either external calibration by
independent bodies or in-house by qualified personnel. In either case, equipment will
be calibrated against measurement standards traceable to international or national
measurement standards.
Results of calibration, indicating calibration status, specified accuracy and traceability
are recorded and maintained.
SKY STEEL SYSTEMS LLC
QUALITY MANUAL
Calibration certificates will be made available to the customer upon request. Master
instrument and measuring and test equipment will be kept at appropriate
environmental conditions to maintain the accuracy and integrity of the equipment.
Defective equipment is taken out of service for repair or disposal. Where defective
equipment has been used to verify previous product quality, the validity of previous
results is re-assessed.
PRE-QUALIFICATION
HSE Policy
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE
Tel: +971 4 221 2111
Email: [email protected], Web: www.skysteel.com
SSS/HSE/02/ 2020
HSE POLICY
Sky Steel Systems LLC
H.S.E. POLICY
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE; Tel: +971 (0)4 2212 111; Email: [email protected]; Web: www.skysteel.com;
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HSE POLICY
1.0 HSE POLICY
SKY STEEL SYSTEMS is one of the most reliable Suspended Access Equipment builder
and installer, conducting the business in a manner that protects the health and safety of all
our employees. We achieved our great reputation from our various clients by complying
with the international standards, client’s safety procedure and implementing the fabrication
and installation activities on the site.
All our employees will be ensured/provided with safe working equipment, Personal
Protective Equipment (PPE) and environment at work place in order to protect the
employees from industrial accidents and company loss, hence we hereby declare as
follows:
We will utilize/mobilize competent workers by making them become SKET (Skilled,
Knowledgeable Educated and Trained) enough to the highest level and fully aware on
safety matters.
We will comply with the effective UAE Laws and Regulations and we will always keep in our
mind that Humanism Oriented HSE Policy “Zero accidents, Incident and Injury Free” and
“Nobody Gets Hurt”.
We will ensure Staff at all levels understand their responsibility towards HSE and to prepare
and keep up to date guidelines on HSE related matters in all areas of our operation.
We take responsibility for implementing this policy and shall be properly communicated for
the further understanding of its philosophy, ensure the active participation of all managers,
supervisors and staff to achieve our goals/aims and comply with the clients safety
procedures.
1.1 RISK MANAGEMENT AND WORK EXECUTION PROCEDURES
A process for the identification of hazards to people, property and the environment,
assessment of their significance and control of the associated risks and the identification of
recovery measures shall be established by HSE Department and maintained up-to-date.
This process shall include a Hazards and Effects Management Process (HEMP),
Company’s program which addresses HSE risks and opportunities for the project in an
integrated way such that it looks both at the project and local level and, where appropriate,
at cumulative, regional, national and global issues
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE; Tel: +971 (0)4 2212 111; Email: [email protected]; Web: www.skysteel.com;
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1.2 Identification of Hazards and Risk Assessment
The identification and analysis of loss potential (Risk Assessment) and the establishing of
measures is to prevent accidents/incidents and/or property damage are essential for
executing the work properly and safely. All work activities shall be systematically analysed
by competent personnel to identify serious HSE incident potential anticipated during the
execution of work. Depending on the risk of the job, Job Safety Analysis (JSA) for medium
risk and high risk can be applied.
The work analysis and identification of hazards will be used to support the development of
effective and safe work execution procedures and include:
- Examine how the work is to be performed and write down the work steps and procedures.
- Identify potential risks for each work step,
- Analyse and evaluate risks according to severity and probability, applying the Risk
Assessment Matrix and evaluate using the appropriate standards whether risk control or
risk education measures are required,
- Examine and establish risk control or risk reduction measures (Elimination of the hazards
or reduction of risk); describe how each hazard will be controlled and indicate the need for
specific job hazard analysis, where the normal procedures and controls and recovery are
expected to be inadequate to control the hazard.
- The risk control or reduction measures shall be practicable to execute and require
reasonably minimal cost and effort so as to meet Company’s concept.
- Joint teams of Foreman and HSE staffs of Client and Sub-Clients shall carry out these
risk assessments. The output shall be made readily available to Foreman, as a basis for
supervision and monitoring.
1.3 WORK EXECUTION PROCEDURE
The results of the work analysis and risk assessment will be recorded and used to
established, Work Execution Plans, incorporating risk control or risk reduction measures.
For specific hazardous work, the Operations Manager (OM) and the Foreman are
responsible for preparing a comprehensive list of hazardous works and ordering each Team
to prepare and submit work execution procedures for such hazardous work.
Competent and experienced personnel designated by the Operations Manager (OM) will
Review the Work Execution Plans submitted by the Working Group.
The following construction/erection activities, without limitation, are generally considered as
hazardous work:
- Installation, Modification and Dismantling of Scaffolds,
- Welding and Electrical Work (Hot Work),
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE; Tel: +971 (0)4 2212 111; Email: [email protected]; Web: www.skysteel.com;
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- Grinding Work-Heavy lifting operation work,
- Handling and storing of harmful chemicals, Oxygen and Gases,
- Other work designated by the Client’s Operations Manager (OM).
The work execution procedures submitted by Sub clients are examined by competent and
experience personnel designated by Operations Manager (OM).
Those responsible personnel (RP) shall explain the contents of the work execution
procedures to the personnel concerned with the work, prior to commencement of the work
and at the daily tool box meeting with TSTI.
No accidents/incidents have occurred during minor work or habitual work.
Therefore, the RP concerned with the work should also examine such minor or
Habitual work other than the work listed above, regarding potential hazards and
Measures to prevent potential losses.
Following documents shall be referred for carrying out various related activities as
mentioned above.
REFERENCE DOCUMENTS
- Site HSE Management Plan
- Screening Procedure for Labor
- Construction Security Plan
- Site Security Control Procedure
- Lifting and Handling Operations
- Control of Lifting Gear and Lifting Equipment
- Mob/Demob of Construction Equipment
- Industrial Relations
- Scaffolding Procedure
- Camp specification
- Risk Assessment and Method statement
- Formation of Site HSE Policy Booklet
- HSE Instruction for Sub clients
- Site Building Safety
- Control of Substances Hazardous to Health
- Incident Investigating and Reporting
- Safety Permit to Work
- Site HSE Inspection and Audit
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE; Tel: +971 (0)4 2212 111; Email: [email protected]; Web: www.skysteel.com;
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- Road Transport Management
- Temporary Electrical Equipment
- Monitoring Operations of Truck Mounted Cranes
- Safety Methods for Gratings and Handrails
- Waste Management Control
- Electrical Safety Procedure
- Reinstatement of Construction Site
- HSE Management System Interface report for Camp construction
- Social Performance and Sustainable Development plan
- Fitness to Work
- Heat Stroke Prevention Procedure
- Health, Safety and Environment Hazards and Effects Management Process
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE; Tel: +971 (0)4 2212 111; Email: [email protected]; Web: www.skysteel.com;
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HSE POLICY
2.0 HSE MANAGEMENT SYSTEMS AND EXECUTION PLAN
(1) HSE Policy, Objectives and Targets
Sky Steel System LLC (SSS) shall establish its HSE policy, objectives and targets and
ensure the commitment to Clients, Sub-Contractors, Suppliers and Employees, and also
spreads and share its continual improvement accordingly.
In a word, “Defect Zero on HSE & Quality” is our Credo and Objective.
(2) Planning
SSS shall plan to fulfil its HSE policy, objectives and targets including the followings:
㸫 Site Survey
㸫 Arrangement of Regulatory and Client’s HSE Requirements on HSE
㸫 Identification of Scope of Work
㸫 Identification of Potential Hazards
㸫 Evaluation of risks and establishment of risk control measures
㸫 Fix of Reasonable Standards
㸫 Provision of work execution procedures
(3) Implementation
SSS shall develop its capabilities and support system necessary to implement the work
safely and effectively, in compliance with HSE policy, objectives and targets.
㸫 Organization and adequate assignment
㸫 Compliance to UAE and International HSE legislative requirements and
Project Requirements
㸫 Training including general HSE, Craft, FSI, TSTI, Readiness to start and
Road Safety
㸫 Provision of resources: right people, material, equipment, tools and consumables
㸫 Inspection and maintenance
(4) Measurement and Evaluation
SSS shall measure, monitor and evaluate its HSE performance, and take preventive and
corrective action.
㸫 General HSE and Sustainable Development data reporting
㸫 Audit and measurement of HSE performance
㸫 Indication of any non-conformances
㸫 Instruction or recommendation for corrective action
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE; Tel: +971 (0)4 2212 111; Email: [email protected]; Web: www.skysteel.com;
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(5) Review and improvement
SSS shall regularly review and continually improve its HSE management system, with the
objective of improving its HSE performance.
㸫 Evaluation of the suitability of the HSE policy
㸫 Review of HSE objectives, targets and HSE performance evaluation system
㸫 Application of findings of the HSE management audit
㸫 Evaluation of the effectiveness of the HSE Management System
SSS Operations Manager will keep the above principles of HSEMS in mind, and take the
initiative in direct the SITE HSE activities and continuous improvement of its HSEMS.
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE; Tel: +971 (0)4 2212 111; Email: [email protected]; Web: www.skysteel.com;
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3.0 HSE Objectives and Targets
3.1 Monthly HSE Objectives
The Monthly HSE Objectives and Targets on the SITE are established by the Site
Engineers and HSE Representative Officer, reflecting the construction progress,
HSE status and any other major hazardous work anticipated during the month in question.
The top priority of HSE targets is “Nobody gets Hurt” throughout the entire construction
period.
3.2 HSE Meeting and Communications
The following HSE meetings will be held to maintain close communication among all the
parties and individuals working on the SITE.
The results of the meetings shall be made known to all parties concerned and all
employees by means of briefing, notices or posters placed on the HSE bulletin boards, etc.
The minutes of all HSE meetings shall be recorded and retained.
3.3 HSE Committee Meeting
The HSE Committee Meeting is chaired by the Operation Manager or Site Engineer or HSE
Rep. Officer with HSE Committee Organization Members.
It is held at least once a month and the minutes of meeting will be prepared and distributed
by the HSE Committee for the Corrective Action.
The major objectives of the HSE Committee Meeting are to:
- conduct an HSE inspection patrol of the entire construction Production and SITE, prior
to the HSE Committee Meeting,
- confirm the minutes of the previous meeting and the result of the follow-up actions
pointed out at the meeting,
- debate findings during the patrol, HSE topics and any on-going or anticipated
problems,
- coordinate and control any congested or hazardous working conditions affecting work.
- ensure the HSE training programs are implemented and properly carried out to
enhance employees‘ HSE consciousness and knowledge,
- report on recent accidents and near-misses, and preventive measures taken,
- enhance and maintain housekeeping and waste disposal to the highest standard,
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE; Tel: +971 (0)4 2212 111; Email: [email protected]; Web: www.skysteel.com;
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- convey major information and instructions from the Company and/or the authorities
concerned,
- debate and confirm Monthly HSE Objectives and Targets proposed by the Client,
- recommend groups and individuals for HSE incentive awards in accordance with the
HSE incentive award scheme,
- verify that HSE information has cascaded throughout the work forces
3.4 HSE Meeting
The HSE Meeting is chaired by the HSE Rep. Officer and shall be held weekly and as
required.
The major objectives of the meeting are to:
- conduct an HSE inspection patrol of the SITE prior to the meeting,
- Debate the findings observed during the HSE patrol,
- discuss HSE topics and any problems observed or anticipated,
- have each report on the status of follow-up and performance of HSE activities Including
HSE training,
- Report on recent accidents and near-misses, and on follow-up action.
3.5 HSE Construction Progress Meeting
The HSE Progress Meeting is chaired by the Site Engineers and attended by the
Discipline/Area personnel, HSE Rep. Officer & Supervisors & Officers and Security Officer,
and Construction Supervisors and personnel nominated by HSE Committee. This meeting
is held weekly and as required.
The major objectives of the meeting regarding HSE matters are to:
- deal with any problems detected in engineering, procurement and construction interfaces,
- coordinate the progress and interfaces of each Subcontractor work to use the working
areas most safely and effectively and to eliminate conflicts of interest,
- exchange views on the work status and adjust the work schedule, for the current and
following weeks,
- Ensure that Work Execution Plans (including risk assessments for hazardous work) are
provided, reviewed, and available for execution of the work.
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE; Tel: +971 (0)4 2212 111; Email: [email protected]; Web: www.skysteel.com;
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Other HSE concerns should be discussed at the meeting and resolved, in addition
To confirming the current status of the HSE program and encountered problems.
3.6 Tool Box Meeting (TBM)
TBM is one of the most effective means of eliminating accidents/incidents and enhancing
the safety awareness of all personnel. Through the TBM, a short meeting by the individual
work groups in the close vicinity of the work location prior to starting the work of the day or
shift, the group leader ensures all the working conditions are ready to work safely and
exactly and must inform his members about TSTI requirements.
Mainly, the working plan and methods for the day are explained and confirmed including the
followings:
㸫 Briefing on topics of HSE meetings, Company’s information, etc,
㸫 Anticipated potential hazards and suitable countermeasures (Incl. fire prevention),
㸫 Safety instructions for equipment and tools to be used,
㸫 Inspection of equipment, tools and facilities to be used,
㸫 Confirmation that any Work Permits required for the work have been obtained,
㸫 Use of proper personal protective equipment and safety devices,
㸫 Information on other work to be conducted in the vicinity of the working area, and
㸫 Visual check of the Health and Fitness of the workers according to the requirements.
Always ensure that TBM is another invisible PPE.
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE; Tel: +971 (0)4 2212 111; Email: [email protected]; Web: www.skysteel.com;
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4.0 TRAFFIC RULES AND ROAD TRANSPORT SAFETY
SSS will follow Client’s established Site Traffic Rules and any other applicable UAE Laws
and Regulations on the Vehicle, Driver, Transportation, Insurance and Speed Limit etc.
Operations Manager/ Site Engineers are responsible for the segregation of vehicle road
and pedestrian of the Site and all drivers have to drive on the designated vehicle road only.
HSE Rep. Officer must ensure the real time road closing and inform it to all the concerned.
All drivers have to possess the approved current driving and pass the medical check
including eyesight, hearing test and blood pressure to certify the driver’s fitness to drive.
All the SSS vehicles (whether rental or owned) should be inspected according to the rules.
And maintenance should be made regularly/adequately to keep the vehicle in good order
status. Any other compliance shall be followed to implement the Road Transport Safety
Performance.
The Material Transportation from Production Area to the Site will be subject to checks such
as vehicle condition (tyres, lights, weight etc.) and Fastening of the Material etc. by the
assigned Supervisor prior to being despatched.
Any kinds of vehicle incidents shall be reported immediately to the HSE Department and
incidents report will be followed within shortest in due course.
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE; Tel: +971 (0)4 2212 111; Email: [email protected]; Web: www.skysteel.com;
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5.0 EQUIPMENT INSPECTION
Construction equipment and electrical equipment shall be inspected and tested by
competent mechanics or electricians on arrival at the construction SITE, periodically
according to the applicable procedure, and in compliance with the national and/or local laws
and regulations, to confirm they are in a safe operating condition. Particular attention shall
be given to cranes, construction vehicles and equipment, hygiene and electrical equipment
and work control system.
The user or operator shall carry out daily inspections before the construction equipment or
electrical equipment is used. Instructions on the use of the daily inspection check sheets
shall be given to the users or operators before they start their work.
Where the national and/or the local laws and regulations specifies the inspection of major
equipment, the supplier of the equipment shall arrange legal inspection by an authorized
third-party inspection company, according to the type and/or capacity.
A copy of the certification issued by the inspector shall be submitted to Client’s HSE Office
for review and recording.
SSS Site management team shall be responsible for Equipment Inspection and so definitely
follow with all the equipment Check List before use of the related Equipment.
1) Mobile crane
2) Air compressor
3) Diesel Generator
4) Welding machines
5) Electrical tools
6) Vehicle type transporter
7) Gas cutting and welding apparatus
8) Lifting gears
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE; Tel: +971 (0)4 2212 111; Email: [email protected]; Web: www.skysteel.com;
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6.0 PERSONNEL PROTECTIVE EQUIPMENT (PPE)
(1) Specified PPE for each category of work shall be furnished to the workers. Regular
P.P.E. requirements are the minimum standard for each individual entering the site that will
includes hard-hat, safety glasses, steel toe shoes, and Hand gloves and/or
depends on the clients’ site requirements.
(2) Special PPE requirements are identified based on the risk assessment / method
Statement / construction plan for specific risks, such PPE may include, but are not limited to,
face shields, welding masks, double hook full body harness, welding shields, and chemical
suits.
(3) All employees engaged in SITE work shall wear PPE at all times during on duty.
(4) Each PPE shall be regularly maintained and kept in good condition.
(5) Worn-out or damaged PPE shall be returned for repair, or for disposal and replacement.
Training will be given to the PPE Users either where required by regulations or when a
specific job is required to use the special PPE.
SSS shall provide the general and specific PPE only supplied from the registered qualified.
And let them to arrange the relevant Certificate together to verify it and to meet the Site
requirements.
“PPE is not only PPE, but Life”
SSS Safety Team and supervisory position, enforces Site Surveillance on the wear of each
worker’s PPE.
Sky Steel Systems LLC, P.O. Box 36646, Dubai, UAE; Tel: +971 (0)4 2212 111; Email: [email protected]; Web: www.skysteel.com;
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