How to resolve Netflix Error 6013
shortly?
Netflix Error 6013 might cause because some technical issue that gets you stuck.
This error code can be easily fixed and there are a few reasons behind this error
code.
• A PC set prevent Silverlight from storing files it needs to play your movie or TV
show
• The issue with the Silverlight plugin itself and the content which you are trying
to play
You can fix Netflix Error 6013 just by following a few methods given below.
Follow all the methods step by step and fix it.
Solution 1 – Switch Your Browser
It is advisable to update a browser that is compatible with HTML5 to make sure
that your PC is optimized for the web player. Download the advanced version of
Mozilla Firefox, Chrome, or Opera and try to use Netflix again.
• Google Chrome – Windows 7 or later
• Opera – Windows Vista Service Pack 2 or later
• Mozilla Firefox – Windows Vista or later
Solution 2 – Remove The Mspr.Hds
File
• Open the File Explorer by pressing the Win key + E
• Double-click on the Default Drive and enter mspr.hds in the required box
• Press the Enter key and when the search is finished then choose the mspr.hds
files and remove them and try Netflix again
Solution 3 – Check access of Netflix.com with
Windows User account
The Microsoft Silverlight player which Netflix.com conducts on requires your
Windows user account to have administrative rights
Sign in as another user of Windows
• If you are playing a TV show or movie while signed in as another Windows
user, the new user account has the required permissions for using the Silverlight
player
Solution 4 – Uninstall & Re-install the
Silverlight Plug-in
You might be running an old SilverLight Plug-in version or the plug-in might have
become damaged –
Windows 7 / Vista
• Close the opened browsers and then, click on the Start Button
• Choose Control Panel and set the View by the selector appears in the upper
right to Category
• Under the Programs and choose to Uninstall a program and choose Microsoft
Silverlight and choose Uninstall
When you are done with three troubleshooting methods then, you are now able
to use Netflix. Call on Netflix help care customer in uk to get connected with
the technical experts. They are available all the time to help you. The experts are
highly trained and professionals and hence they promise to resolve the error
immediately.
Source URL:- https://www.uk-supportnumber.co.uk/how-to-resolve-netflix-error-6013-shortly.php