An In Good Company Book
April 2017©Joseph H Workman
All Rights Reserved
Graphics, Video, Web & Social by DenBento - denbento.com
Music by Joseph H. Workman and DenBento
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Dedication
“Always put yourself in
the other person’s shoes.”
- Mom & Dad
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Permission to Share
It is a name-your-price model.
All the best to you and to your endeavors!
Joseph H. Workman
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MODULE I
The Interview That Cultivates Clarity:
61 Things to Understand
Written by
Joseph H. Workman
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Index
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About The Logo
Everyone has something to offer.
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Prologue
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MODULE I
The Interview That Cultivates Clarity:
61 Things to Understand
“Effective communication is a
beautiful thing
...when it happens.”
“What?”
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Overview
smoothness and clarity from day one.
“Absorb what is useful, discard what
is useless and add what is essentially
your own.”
-Bruce Lee
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Let the rhetoric match the reality.
This is key.
It is the living, day to day reality that is
important, not nice sounding words on
paper collecting dust.
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You’re the Boss
The Interview That Cultivates Clarity
The Interview That Cultivates Clarity: 61 Things to Understand
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1. Everyone, in reality, being on the
same page about how we are going to do
things and…
2. Conscientiously giving them a sincere
try.
3. The only thing more vital than these,
is that everything written here and
practiced in this restaurant has a wholly
benign intent for all, including owners,
managers, crew, guests and the larger
community.
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twenty weeks
progressive, step by step manner,
school
three weekly
principles
second nature.
“The best laid plans of mice and men
oft go astray.”
-Robert Burns
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three weekly principles.
Mutual Agreements and Self Management
clear and healthy work environment for
all.
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“The most viable agreement is an
informed agreement”
“How do you catch a falling knife?”
“You don’t”
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“Don’t pull the leash.”
- Tyler
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“Don’t give an order that can be
understood. Give an order that cannot
be misunderstood.”
- General Douglas MacArthur
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in
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Being On The Same Page - Not In Theory But In Reality
“Aggravation is the greatest cost in
business.”
- Manoj Bhargava
everyone
core team.
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rhetoric matches the reality.
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Respect
“It is the living, day to day reality
that is important, not nice sounding
words on paper collecting dust.”
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Respectful Movement
“Be aware, mon frère.”
“Peripheral vision is your friend.”
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“Are we obstacles or allies to each other?”
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Who’s Lead Do We Follow?
“In the dance of the restaurant,
we want to honor the time sensitive
nature of our work and the need to move
quickly while also honoring ourselves
as human beings.”
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“Corner!”
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Step-Aside-and-Think
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What Is A Restaurant?
Drugs
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Sexual and Aggressive Behavior
If it is true love…love will find a way.
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Human Dignity
“Our lives as autonomous and
sovereign human beings
are bigger than this or any other job.”
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enefit
expense.
“We serve while keeping our integrity...our wholeness as human beings.”
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“A team of largely self managed
people is dignified.”
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Mise en Place
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Communication (One)
“In a fast paced environment, let
those few moments of
communication
have each person be focused on each
other,
successfully communicate and move
on.”
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compassionate and polite
clear and concise
Speaker:
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Look.
Discern…
Listener:
Speaker:
Listener:
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Speaker:
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