BARANGAY-HEALTH-SERVICE NC II

ELEMENT PERFORMANCE REQUIRED REQUIRED SKILL
CRITERIA KNOWLEDGE
3. Communicate 5.2 Knowledge on 5.3 Apply modes of
details of the Aid procedures OSH, infection communication
incident control,
2.2 Casualty is environmental and 5.4 Identify need for
reassured in a institutional, rules, first aid
caring and calm guidelines, policies
manner and made and procedures 5.5 Apply first aid
comfortable using 5.3 knowledge and 5.6 Operate
available resources training on
application of first equipment as
2.3 First Aid assistance aid required for the
is sought from 5.4 Concepts on modes assessment of
others in a timely of communication patient / client
manner and as 5.5 Knowledge on first 5.7 Safe manual
appropriate aid principles handling of
5.6 Knowledge on the casualty
2.4 Casualty’s use of equipment 5.8 Implement OSH,
condition is for first aid infection control,
monitored and response environmental
responded to in (ambubag, oxygen and institutional,
accordance with etc.) rules, guidelines,
effective First Aid policies and
principles and 3.1 Reporting, procedures
workplace documentation and 5.9 Intra and
procedures use of non-verbal Interpersonal
and verbal skills
2.5 Details of casualty’s communication 5.10 Reporting,
physical condition, monitoring and
changes in 3.2 Concepts on modes documentation
conditions, of communication with accuracy
management and
response are 3.3 Knowledge on the 3.1 Identify mode of
accurately recorded use of equipment for communication
in line with first aid response
organizational (ambubag, oxygen 3.2 Apply modes of
procedures etc.) communication

2.6 Casualty 3.4 Knowledge on the 3.3 Identify equipment
management is use of equipment for to be use
finalized according
to his/her needs 3.4 Operate
and First Aid equipment for
principles communication

3.1 Appropriate 3.5 Communication
medical assistance skills
is requested using
relevant 3.6 Intra and
communication Interpersonal skills
system,
equipment and 3.7 Reporting and
resources

3.2 Details of
casualty’s condition
and management
activities are
accurately
conveyed to

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 47

ELEMENT PERFORMANCE REQUIRED REQUIRED SKILL
CRITERIA KNOWLEDGE
communication documentation
emergency (computer, cell with accuracy
services/relieving phone, radio,
personnel network etc.)
3.3 Reports to
supervisors are
prepared in a timely
manner, presenting
all relevant facts
according to
established
company
procedures

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 48

RANGE OF VARIABLES

VARIABLE RANGE
1. Physical Hazards May include:
1.1 Workplace hazards
1.2 Environmental hazards
1.3 Proximity of other people
1.4 Hazards associated with casualty management processes

2. Risks May include:
3. Vital signs 2.1 Worksite equipment, machinery and substances
4. First Aid Management 2.2 Environmental risks
5. Casualty’s Condition 2.3 Bodily fluids
2.4 Risk of further injury to the casualty
6. First Aid Principles 2.5 Risk associated with the proximity of the others and bystanders
May include:
3.1 Breathing
3.2 Circulation
3.3 Consciousness
May include:
4.1 Workplace policies and procedures
4.2 Industry/site specific regulations, codes
4.3 OSH
4.4 State and territory workplace health and safety requirements
4.5 Allergies the casualty may have

May include:
5.1 Abdominal injuries
5.2 Allergic reactions
5.3 Bleeding
5.4 Burns-thermal, chemical, friction, electrical
5.5 Cardiac conditions
5.6 Chemical contamination
5.7 Cod injuries
5.8 Crush injuries
5.9 Dislocations
5.10 Drowning
5.11 Eye injuries
5.12 Fractures
5.13 Head injuries
5.14 Epilepsy
5.15 Minor skin injuries
5.16 Neck and spinal injuries
5.17 Needle stick injuries
5.18 Poisoning and toxic substances
5.19 Shock
5.20 Smoke inhalation
May include:
6.1 Checking the site for danger to self, casualty’ and others and

minimizing the danger
6.2 Checking and maintaining the casualty’s airways, breathing

and circulation

7. Communication May include:

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 49

VARIABLE RANGE
system
7.1 Mobile phone
8. Equipment and 7.2 Satellite phones
Resources 7.3 HF/VHF radio
7.4 Flags
7.5 Flares
7.6 Two - way radio
7.7 Email
7.8 Electronic equipment
May include:
8.1 Defibrillation units
8.2 Pressure bandages
8.3 Thermometers
8.4 First Aid kit
8.5 Eyewash
8.6 Thermal blankets
8.7 Pocket face masks
8.8 Rubber gloves
8.9 Dressing
8.10 Space device
8.11 Cervical collars

EVIDENCE GUIDE

1. Critical Aspects of Assessment requires evidence that the candidate:
Competency 1.1 Complied with institutional requirements, OSH laws infections

2. Resource Implications control and manual handling procedures and relevant health
3. Methods of Assessment regulations
4. Context of Assessment 1.2 Identified physical hazards of the casualty and minimized
immediate risks
1.3 Assessed and monitored the physical condition of the casualty
1.4 Responded to emergency using basic life support measures.
1.5 Provided initial response where First Aid is required
1.6 Dealt with complex casualties or incident
1.7 Prepared reports to concerned personnel in a timely manner

The following resources should be provided:
2.1 Access to relevant work station
2.2 Relevant institutional policies, guidelines procedure and

protocol
2.3 Equipment and materials relevant to the proposed activities

Competency in this unit may be assessed through:
3.1 Demonstration with questioning
3.2 Interview
3.3 Third Party report
3.4 Portfolio
4.1 Competency maybe assessed in actual workplace or at the

designated TESDA Assessment Center.

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 50

UNIT OF COMPETENCY: MAINTAIN HIGH STANDARDS OF PATIENT / CLIENT SERVICES

UNIT CODE : HHC323204

UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required in the
maintenance of high standards of patient / client services.

ELEMENT PERFORMANCE REQUIRED REQUIRED SKILL
CRITERIA KNOWLEDGE
1. Communicate 1.1 Calculate
appropriately 1.1 Effective 1.1 Reporting, costing for
with patients / communication documentation and additional
clients strategies and use of non-verbal personnel
techniques are and verbal equipment(ex.
identified and used communication Interpreter,
to achieve best gadgets)
patient / client 1.2 Management of
service outcomes conflict 1.2 Identifying the
mode on
1.2 Complaints are 1.3 knowledge on communication
responded to in cultural differences appropriate for
accordance with of patient / client the situation
organizational policy including rules and
to ensure best policies as 1.3 Apply modes of
service to patients / necessary communication
clients
1.4 Roles and 1.4 Operating
1.3 Complaints are dealt responsibilities of equipment of
with in accordance self and other communication
with established workers within the needed
procedures organization
1.5 Establishing and
1.4 Interpreter services 1.5 Knowledge on maintaining
are accessed as patient / client relationships,
required issues that need to taking into
be referred to an account
1.5 Action is taken to appropriate health individual
resolve conflicts professional differences
either directly, where
a positive outcome 1.6 Organizational / 1.6 following the
can be immediately institutional instructions and
achieved, or by policies and guidance of
referral to the procedures for health
appropriate privacy and professionals
personnel confidentiality of involved with the
information care of patient /
1.6 Participation in work provided by client
team is constructive patients / clients
and collaborative and others 1.7 respect for
and demonstrates patient / client
an understanding of 1.7 Institutional policy rights
own role on patient / client
rights and 1.8 Using effective
responsibilities listening
techniques
1.8 Knowledge on the
use mathematical 1.9 Using
operations such as appropriate
addition, verbal and non-
subtraction, verbal

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ELEMENT PERFORMANCE REQUIRED REQUIRED SKILL
CRITERIA KNOWLEDGE
2. Establish and
maintain good 2.1 Rapport is division, communication
interpersonal established to
relationship with ensure the service is multiplication styles
patients / clients appropriate to and in
the best interests of 1.9 Concepts on 1.10 Oral and written
patients / clients
modes of communication
2.2 Effective listening
skills are used to communication 1.11 Problem solving
ensure a high level
of effective 1.10 Knowledge on the skills that
communication and
quality of service use of equipment includes using

2.3 Patient / client 1.11 Knowledge on available
concerns and needs
are correctly operating of resources while
identified and
responded to equipment needed prioritizing
responsibly and
accordingly for communication workload
established
procedures and (computer, cell 1.12 Dealing with
guidelines
phone, and other conflict
2.4 Effectiveness of
interpersonal forms of media) 1.13 Working with
interaction is
consistently others and
monitored and
displaying

empathy with

patient / client

and relatives

1.14 Intra and

Interpersonal

skills

1.15 Reporting and

documentation

with accuracy

2.1 Reporting, 2.1 Identifying the

documentation and mode on

use of non-verbal communication

and verbal appropriate for the

communication situation

2.2 Management of 2.2 Apply modes of

conflict communication

2.3 Knowledge on 2.3 Operating

cultural differences equipment of

of patient / client communication

including rules and needed

policies as 2.4 Establishing and

necessary maintaining

2.4 Organizational / relationships,

institutional policies taking into

and procedures for account individual

privacy and differences

confidentiality of 2.5 following the

information instructions and

provided by guidance of health

patients / clients professionals

and others involved with the

2.5 Institutional policy care of patient /

on patient / client client

rights and 2.6 respect for patient

responsibilities / client rights

2.6 Concepts on modes 2.7 Using effective

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 52

ELEMENT PERFORMANCE REQUIRED REQUIRED SKILL
CRITERIA KNOWLEDGE
3. Act in a
respectful evaluated to ensure of communication listening
manner at all
times best patient / client 2.7 Knowledge on the techniques

service outcomes use of equipment 2.8 Using appropriate

2.8 knowledge on verbal and non-

operating of verbal

equipment needed communication

for communication styles

(computer, cell 2.9 Oral and written

phone, and other communication

forms of media) 2.10 Working with

others and

displaying

empathy with

patient / client and

relatives

2.11 Conflict

management

2.12 Intra and

Interpersonal

skills

2.13 Reporting and

documentation

with accuracy

3.1 Respect for 3.1 Reporting, 3.1 Identifying the

differences is documentation and mode on

positively, actively use of non-verbal communication

and consistently and verbal appropriate for the

demonstrated in all communication situation

work 3.2 Management of 3.2 Apply modes of

3.2 Confidentiality and conflict communication

privacy of patient / 3.3 knowledge on 3.3 Operating

clients is cultural differences equipment of

maintained of patient / client communication

3.3 Courtesy is 3.4 including rules and needed
3.4 demonstrated in all policies as 3.4 Establishing and
interactions with 3.5 necessary
patients / clients, 3.6 Organizational / maintaining
their visitors, careers institutional policies relationships,
and family and procedures for taking into
privacy and account individual
Assistance with the confidentiality of differences
care of patients / information provided 3.5 following the
clients with by patients / clients instructions and
challenging and others guidance of health
behaviors is Institutional policy on professionals
provided in patient / client rights involved with the
accordance with and responsibilities care of patient /
established Concepts on modes client
procedures of communication 3.6 respect for patient
/ client rights
3.5 Techniques are
3.7 Knowledge on the 3.7 Using effective
used to manage and
use of equipment listening
minimize aggression 3.8 knowledge on
techniques

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 53

ELEMENT PERFORMANCE REQUIRED REQUIRED SKILL
CRITERIA KNOWLEDGE
4. Evaluate own
work to 4.1 Advice and operating of 3.8 Using appropriate
maintain a high assistance is
standard of received or sought equipment needed verbal and non-
patient / client from appropriate
service sources on own for communication verbal
performance
(computer, cell communication
4.2 Own work is
adjusted, phone, and other styles
incorporating
recommendations forms of media) 3.9 Oral and written
that address
performance issues, communication
to maintain the
agreed standard of 3.10 Working with
patient / client
support others and

displaying

empathy with

patient / client and

relatives

3.11 Conflict

management

3.12 Intra and

Interpersonal

skills

3.13 Reporting and

documentation

with accuracy

4.1 Reporting, 4.1 Identifying the

documentation and mode on

use of non-verbal communication

and verbal appropriate for the

communication situation

4.2 Concepts on modes 4.2 Apply modes of

of communication communication

4.3 Knowledge on 4.3 Identify standards

evaluation and for work

analysis of work procedures

performance 4.4 Implement

standards for

work procedures

4.5 Maintain

standards for

work procedures

4.6 Intra and

Interpersonal

skills

4.7 Reporting and

documentation

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 54

RANGE OF VARIABLES

VARIABLE RANGE
1. Communication May include:

2. Patients / clients 1.1. English/Tagalog/vernacular

3. Respect for difference 1.2. Sign language

4. Confidentiality and 1.3. Through an interpreter
privacy of patients /
clients 1.4. Community language as required by the service /
organization
4. Others with whom
interaction is required in May include:
regard to patient / client
services 2.1. Patients / clients

2.2. Prospective patients / clients to the service or services

2.3. Patients / clients may be in contact with the institution
through appropriate health care personnel and professionals
or other advocates or agencies

May include:
3.1 Physical
3.2 Cognitive/mental or intellectual issues that may impact on

communication
3.3 Cultural and ethnic
3.4 Religious/spiritual
3.5 Social
3.6 Age
3.7 Language literacy and numeracy abilities
3.8 Sexuality and sexual preference
May include:
4.1 Fees
4.2 Health fund entitlements
4.3 Welfare entitlements
4.4 Payment Method and records
4.5 Public environments
4.6 Legal and ethical requirements
4.7 Writing details ie medical and consent forms
4.8 Conversations on the telephone
4.9 Secure location for written records
4.10 Offering a private location for discussions
4.11 Information disclosed to an appropriate person consistent

with one’s level of responsibility
May include:
4.1 Other staff and team members
4.2 Service units or departments
4.3 Family members, careers and friends of patients / clients
4.4 Professional representatives or agents of patients / clients

such as:
4.4.1 Medical specialists
4.4.2 Nurses
4.4.3 Social workers
4.4.4 Dietitians
4.4.5 Therapists
4.4.6 Allied health professionals
4.4.7 Volunteers
4.4.8 Teachers and/or spiritual

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VARIABLE RANGE

5. Modes of 4.4.9 Community
communication: 4.5 General public
May include:
6. Performance 5.1 Continuing interaction with patients / clients and clients
monitoring 5.2 Verbal conversations either in person or via telephone
5.3 Written notes by post or electronic media
5.4 Worker, family member friend or professional interpreter who

has relevant languages
May include:
6.1 Self-monitoring
6.2 Supervisor assessment
6.3 Patient / client feedback

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 56

EVIDENCE GUIDE

1. Critical Aspects of Assessment requires evidence that the candidate:
Competency 1.1. Communicated appropriately with patients / clients
1.2. Handled complaints and resolved conflict, or referred matters
2. Resource Implications
to supervisors when required
3. Methods of Assessment 1.3. Complied with relevant policies, protocols, guidelines and
4. Context of Assessment
procedures of the organization
1.4. Established and maintained good interpersonal relationship

with patients / clients
1.5. Demonstrated courtesy in all interactions with patients /

clients, their visitors, and family

The following resources should be provided:
2.1. Access to relevant workplace or appropriately simulated

environment where assessment can take place
2.2. Relevant government and organizational policy, guidelines,

procedures and protocols
2.3. Any relevant legislation in relation to service delivery

Competency in this unit may be assessed through:
3.1. Demonstration with questioning
3.2. Interview
3.3. Third party report
4.1. Competency maybe assessed in actual workplace or at the

designated TESDA Accredited Assessment Center.

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 57

CORE COMPETENCIES

UNIT OF COMPETENCY : ASSIST THE HOUSEHOLD TO IDENTIFY HEALTH PROBLEMS
TO PROMOTE HEALTH AND WELL-BEING

UNIT CODE : HHC532305

UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitude required in primary
health care to record health activities. The unit involves the
documentation of information about health activities. This unit
applies to health worker providing support to the delivery of primary
health care. It also includes facilitating communication of clients to
service providers.

ELEMENT PERFORMANCE REQUIRED REQUIRED SKILL
CRITERIA KNOWLEDGE
1. Assist client to 1.1 Office Forms 1.1 Information
communicate 1.1 Services offered 1.2 Office Records Gathering
with service are explained by 1.3 Office Guidelines
providers specific health 1.2 Report Writing
service providers and Protocol 1.3 Typing Skills
to patients in 1.4 Referral System 1.4 Retrieving
accordance with 1.5 Survey
established 1.6 Profiling Forms copies/records
standard policies 1.7 Basic (e.g. action plans,
and procedures resolutions etc) as
Mathematics needed
1.2 Clients are 1.8 Policies, 1.5 Maintaining and
supported in the updating master
use of their protocols and lists or records of
preferred language guidelines on clients
when records 1.6 Ensuring
communicating management completeness and
with service 1.9 Institutional accuracy of clients’
providers policies, data/information
guidelines and 1.7 Conducting house
1.3 Appropriate visual procedures to house visit to
aids and other 1.10 Systems of validate data being
resources are Control gathered
used to support 1.11 Records 1.8 Sorting of
patient’s Updating data/records
understanding in 1.12 Services 1.9 Applying policies,
accordance with 1.13 Health Service protocol and
established Provider guidelines on
procedures 1.14 Patient records
1.15 Visual Aids management
1.4 Appropriate 1.16 Resources 1.10 Applying
respect, behavior techniques for
and communication systematic filing
are shown to the and collating of
patient files/records
1.11 Observing of 5S
(sort, standardize,
self-discipline and
sustain)

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 58

ELEMENT PERFORMANCE REQUIRED REQUIRED SKILL
2. Explain health CRITERIA KNOWLEDGE 2.1 Gathering
concerns to 2.1 Information
service providers 2.1 Client needs and 2.2 History Taking information
for better concerns are 2.3 Records/Data 2.2 Writing reports
understanding of communicated to 2.4 Documentation 2.3 Documenting
client and service providers 2.5 Records
community to facilitate access Management updates
needs to services System 2.4 Encoding data
2.6 Policies, protocols 2.5 Updating records
3. Give support 2.2 Local community and guidelines on
to clients when values, beliefs records 3.1 Information
accessing health and gender roles management gathering
services are communicated 2.7 Institutional
to service policies, 3.2 Report writing
providers as guidelines and 3.3 Typing skills
required procedures 3.4 Retrieving records
2.8 Systems of
2.3 Role of traditional Control (e.g. action plans,
healers are 2.9 Record resolutions etc) as
explained in the Management needed
community to 2.10 Service 3.5 Maintaining and
service providers 2.11 Health service updating master
as required lists or records of
provider clients
3.1 Clients are 2.12 Client 3.6 Ensuring
accompanied to 2.13 Community completeness and
BHS/RHU as accuracy of client’s
required values, beliefs data/information
and gender 3.7 Conducting house
3.2 Clients are roles to house visit to
informed of the 2.14 Role of monitor client
schedule of traditional 3.8 Sorting of
services healers data/records
3.1 Information
3.3 Transportation is 3.2 History taking
facilitated to enable 3.3 Records
client to travel to 3.4 Documentation
and from health 3.5 Policies,
service providers protocols and
guidelines on
3.4 Clients are records
reminded to ensure management
schedules are kept 3.6 Institutional
policies,
3.5 Clients are guidelines and
followed- up after procedures
schedule as 3.7 Systems of
required control

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 59

ELEMENT PERFORMANCE REQUIRED REQUIRED SKILL
4. Assist the CRITERIA KNOWLEDGE
individual in
health 4.1 Important information 4.1 Information 4.1 Communicating
planning to
address is relayed to sharing Skills
identified needs
concerned individual 4.2 Mentoring/ 4.2 Planning
5. Update
list/records of in accordance with Coaching Values 4.3 Negotiation
health activities
standard operating and beliefs 4.4 Relating to people

procedures. 4.3 Culture with different

4.2 Relevant health 4.4 Basic Mathematics social, cultural and

interventions 4.5 Health Planning ethnic

responsive to 4.6 Monitoring backgrounds
individuals’ values Process 4.5 Monitoring

and beliefs are 4.7 Health

suggested in Interventions

accordance with

standard operating

procedures.

4.3 Monitoring

process is regularly

done

5.1 Make required 5.1 Information 5.1 Information

checks of patient 5.2 History taking gathering

records 5.3 Records 5.2 Report writing

5.2 Carry out archiving of 5.4 Documentation 5.3 Typing skills

patient records as 5.5 Policies, 5.4 Retrieving records

required protocols and (e.g. action plans,

5.3 Transfer patient guidelines on resolutions etc) as

records to another records needed

health facility upon management 5.5 Maintaining and

appropriate request 5.6 Institutional updating master

for patient policies, lists or records of

information guidelines and clients

procedures 5.6 Ensuring

5.7 Systems of completeness and
control accuracy of client’s

data/information

5.7 Conducting house

to house visit to

monitor client

5.8 Sorting of

data/records

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 60

RANGE OF VARIABLES RANGE
VARIABLE May include:
1.1. Expanded Program on Immunization (EPI)
1. Services 1.2. Prenatal
1.3. Post-Partum
2. Health Service Providers 1.4. National Tuberculosis Program (NTP)
1.5. Family Planning Program
3. Clients 1.6. Breastfeeding Program

4. Visual aids May include:
5. Resources 2.1 Barangay Health Workers (BHW)
6. Client needs and concerns 2.2 Rural Health Midwives (RHM)
7. Community Values, Beliefs 2.3 Nurse Deployment Program (NDP)
2.4 Public Health Nurses (PHN)
and Gender Roles 2.5 Municipal/City Health Officers (M/CHO)
TR Barangay Health Services NC II 2.6 Barangay Health Station (BHS)
2.7 Rural Health Unit (RHU)
2.8 District Hospital
2.9 Provincial Hospital
2.10 Medical Centers
2.11 Private Clinics and Hospitals
May include:
3.1 Newborns
3.2 Infants
3.3 Pre-school
3.4 Adolescents
3.5 Women with Reproductive Age (WRA)
3.6 Pregnant Women
3.7 Adult
3.8 Persons with Special Needs
3.9 Elderly
3.12
May include:
4.1 Flip charts
4.2 Tarpaulin
4.3 Powerpoint Presentation
4.4 Video Presentation
4.5 Flyers
May include:
5.1 Money
5.2 Machine
5.3 Manpower
5.4 Materials
5.5 Methods
May include:
6.1 Availability of health services
6.2 Availability of medicine and drugs
6.3 Out-of-pocket concerns
May include:
7.1 Community Values and Beliefs

7.1.1 Traditional Birth (e.g home delivery,
presence of husband during delivery)

Revision 01 Promulgated (01/11/2019) 61

VARIABLE 7.1.2 RANGE
Refusal on vaccination/immunization (e.g.
8. Traditional Healers 7.1.3 side effect of vaccine)
9. Transportation 7.1.4 Religion based (e.g. cult)
Refusal in the use of different Family
Planning Methods

7.2 Gender Roles
7.2.1 Cases were BHW women should perform
7.2.2 Cases were BHW men should perform

May include:
8.1 Hilot
8.2 Kumadrona
8.3 Albularyo
8.4 Babaylan
8.5 Mumbaki
8.6 Espiritista
May include:
9.1 Ambulance
9.2 Sea Ambulance
9.3 Air Ambulance
9.4 Horse-drawn
9.5 Hammock
9.6 Multi-cab

EVIDENCE GUIDE Assessment requires evidence that the candidate:
1. Critical Aspects of 1.1 Supported patient to communicate with service providers
Competency 1.2 Assisted service providers to understand patient and

2. Resource community needs
Implications 1.3 Gave support to patients when accessing health services

3. Methods of The following resources should be provided:
Assessment 1.1 Office supplies and materials
1.2 Filing cabinets
4. Context of 1.3 Drawers
Assessment 1.4 Organizing box
Competency in this unit may be assessed through:
3.1 Demonstration with questioning
3.2 Interview
3.3 Written Examination
3.4 Observation

4.1 Competency may be assessed in the actual workplace or at
the designated TESDA Accredited Assessment Center.

UNIT OF COMPETENCY : SHARE KNOWLEDGE & SKILLS AMONG MEMBERS TO
PROVIDE INFORMATION AND EDUCATION COMMUNICATION

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 62

UNIT CODE (IEC) AND/OR HOUSEHOLD TEACHING IN DISEASE
UNIT DESCRIPTOR PREVENTION AND CONTROL

: HHC532302

: This unit of competency specifies the knowledge, skills and
attitudes required to promote health programs, projects and activities
to improve the quality of health services in the community.

ELEMENT PERFORMANCE REQUIRED REQUIRED SKILL
1. Maintain CRITERIA KNOWLEDGE
1.1 Organization's 1.1 Initiative
community 1.1 Community contacts policies, plans and 1.2 Communication
networks are identified and procedures
followed up to Skills
2. Promote basic maximize its range 1.2 Office Protocol 1.3 Negotiation skills
primary health 1.4 Leadership skills
care services to 1.2 New networking/ 1.3 Office Forms/Matrix 1.5 Time/
the community linkages is formed to 1.4 Networking Process
the clients of potential 1.5 IEC Materials Organizational
benefits to the 1.6 Basic Mathematics 1.6 Management skills
organization 1.7 Priority Programs 1.7 Relating to people

1.3 Community and Projects from a range of
relationships are social, cultural and
established and 2.1 Types of advocacy ethnic
maintained in materials backgrounds and
accordance with DOH with a range of
Health objectives 2.2 Feedback physical and
(provide supporting 2.3 Office Protocol mental abilities
documents e.g. NOH) 2.4 Goals and 1.8 Applying
organization's
1.4 Regular meetings objectives of the policies, plans and
conducted among organization procedures
Brgy. HW for updating 2.5 Health services
health available in the 2.1 Presentation skills
programs/projects BHS 2.2 Disseminate key
2.6 Recipients
2.1 Issuances, policies (e.g.local/barangay messages for
and practices of the officials, health specific target
DOH, RHUs and BHS providers, parents, groups
are effectively health/and non- 2.3 Using written and
communicated to health visual
clients and community organizations aids/supports
groups through the 2.7 Importance of materials
guidance of rural health policy and 2.4 Convincing/
health midwife and/or programs being influencing target
nurse groups
2.5 Interpersonal Skills
2.2 Implementation of 2.6 Communication
health strategies are skills
promoted in
accordance with
organization's interests
and requirements.

2.3 Presentation skills are
used to communicate
the goals and
objectives of the

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 63

ELEMENT PERFORMANCE REQUIRED REQUIRED SKILL
CRITERIA KNOWLEDGE
3. Provide regular promoted 3.1 Interpersonal Skills
and updated organization 3.2 Communication
basic health 3.1 Health Program
education 2.4 Feedback is obtained Policies, Guidelines skills
and/or to identify and develop and SOPs 3.3 Presenting key
household ways to improve
teaching to the promotional activities 3.2 Planning information about
community within available 3.3 Information the health policies,
opportunities 3.4 Documentation programs and
3.5 Profiling events
2.5 Health status of clients 3.6 Updated 3.4 Responding to
are assessed and clients/audience
encouraged to seek information on queries/questions
consultation/check-up clients 3.5 Organizing Skills
to the BHS, if 3.7 Monitoring and
necessary Evaluation
3.8 Basic Mathematics
3.1 Strategies are 3.9 Values and Beliefs
implemented
according to the needs
of the
clients/household and
community

3.2 Basic information on
health programs are
provided to
clients/households and
community

3.3 Values and beliefs
are considered in
providing health care
and community
development program

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 64

RANGE OF VARIABLES

VARIABLE RANGE
2. Contacts May include:
1.1 Senior Citizen
2. Network/Linkages 1.2 Individuals
1.3 Household
1.4 Pantawid Pampamilyang Pilipino Program (4Ps) members
1.5 Person with special needs
1.6 Pregnant women
May include:
2.1 Senior Citizen
2.2 Individuals
2.3 Household
2.4 4 Ps members
2.5 Person with special needs
2.6 Pregnant women
2.7 DepEd
2.8 NGO/LGU

3. Issuances, Policies and May include:
Practices 3.1 DOH Policies and Guidelines (AO, DM, DO)
3.2 Local Policies and Guidelines (e.g. Ordinances, Resolutions,

Memo)
3.3 Traditional Beliefs and Practices

4. Health Programs May include:
4.1 Basic Family Planning
4.2 Immunization
4.3 Prenatal and Post-Natal
4.4 Child Care
4.5 Environmental Sanitation
4.6 Healthy Lifestyle
4.7 Health Insurance (PhilHealth)
4.8 Facility Based Delivery

5. Values and Beliefs May include:
5.1 Traditional Birth (e.g home delivery, presence of husband

during delivery)
5.2 Refusal on vaccination/immunization (e.g. side effect of

vaccine)
5.3 Religion-based (e.g.cult)

6. Regular Meetings May include:
7. Strategies 6.1 Monthly Meetings
6.2 Quarterly Meetings
May include:
7.1 Organizing participation to conventions/congress (e.g. Buntis

Congress)
7.2 Active participation to health summit as participant and reactors
7.3 Advocate programs on wellness (e.g. Zumba, Diabetis-

Hypertension
7.4 Identify clients (Health Caravan/Immunization)

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 65

EVIDENCE GUIDE Assessment requires evidence that the candidate:
1. Critical Aspects of 1.1 Maintained community networks
Competency 1.2 Promoted basic primary health care services to the

2. Resource community
Implications 1.3 Provided regular and updated basic health education and/or

3. Methods of household teaching to the community
Assessment The following resources should be provided:
2.1 Manpower
4. Context of 2.1 Machine
Assessment 2.2 Money
2.3 Materials
2.4 Methods
Competency in this unit may be assessed through:
3.1 Demonstration with questioning
3.2 Interview
3.3 Observation with questioning
3.4 Written Exam

4.1 Competency may be assessed in the actual workplace or at
the designated TESDA Accredited Assessment Center.

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 66

UNIT OF COMPETENCY : ENSURE SAFE KEEPING OF EQUIPMENT, MEDICAL SUPPLIES,
MATERIALS AND HEALTH RECORDS IN HEALTH STATION

UNIT CODE : HHC532303

UNIT DESCRIPTOR : This unit covers providing knowledge, skills and attitudes to ensure
proper use, storage of equipment and other medical supplies. It also
covers updating, recording, and storage of medical records.

ELEMENT PERFORMANCE REQUIRED REQUIRED SKILL
CRITERIA KNOWLEDGE
1. Conduct
physical 1.1 All equipment 1.1 Policies and 3.1 Implementing the
inventory of and medical
equipment and supplies are Guidelines policies, guidelines
medical supplies counted and
recorded in 1.2 Proper storage of and protocols
accordance with
inventory policies medical supplies 3.2 Recording of
and procedures
1.3 Basic Mathematics equipment and
1.2 All equipment
and medical 1.4 Equipment and medical supplies
supplies are
properly kept in Medical Supplies 3.3 Applying methods
designated
places in 1.5 Record of and techniques in
accordance with
inventory policies equipment and storage of
and procedures
medical supplies equipment
1.3 Equipment and
medical supplies 1.6 Designated places 3.4 Ensuring access to
are managed in
accordance with 1.7 Storage Procedures medical equipment
established
procedures 1.8 Guidelines and

protocols

2. Maintain 2.1 Barangay Health 2.1 Guidelines and 2.1 Records Keeping
community Station is properly Protocols 2.2 Implementing
facilities and maintained in
equipment accordance with 2.2 Proper Storage policies and
established 2.3 Basic Mathematics guidelines
procedures 2.4 Barangay Health 2.3 Regular updating of
records and data.
2.2 Appropriate work Station 2.4 Implementing the
is undertaken to 2.5 List of available policies, guidelines
ensure that and protocols
maintenance of equipment, 2.5 Recording of
equipment and community equipment and
prudent use of resources, medical supplies
community materials and 2.6 Applying methods
resources, medical supplies and techniques in
materials and 2.6 Inventory storage of
medical supplies procedures on equipment
are carried out medicines and 2.7 Ensuring access to
according to DOH medical equipment medical equipment
protocols is regularly done
2.7 Guidelines and
2.3 Inventory of protocols

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 67

ELEMENT PERFORMANCE REQUIRED REQUIRED SKILL
CRITERIA KNOWLEDGE
3. Organize health 3.1 Records Keeping
records equipment, 3.1 Office Protocols 3.2 Implementing
community 3.2 Records
resources, policies and
materials and Management guidelines
medical supplies 3.3 Basic 3.3 Regular updating
regularly done to of records and
ensure availability Mathematics data.
and easy access 3.4 Records 3.4 Implementing the
to the community 3.5 Records policies,
and in accordance 3.6 Maintenance guidelines and
with inventory 3.7 Records System protocols
policies and 3.8 Workplace 3.5 Recording of
procedures 3.9 Policies and equipment and
2.4 All health workers medical supplies
are regularly Guidelines 3.6 Applying methods
oriented on the 3.10 Proper Disposal and techniques in
proper use and 3.11 of Damaged storage of
storage of equipment
equipment Records 3.7 Ensuring access
3.1 All relevant to medical
records are equipment
maintained,
updated and made
available in
accordance with
workplace
requirements
3.2 Maintain record
system in
accordance with
workplace
requirements
3.3 Damaged records
are properly
disposed
according to
guidelines and
protocol of record
management
systems

RANGE OF VARIABLES Revision 01 RANGE 68
Promulgated (01/11/2019)
VARIABLE
TR Barangay Health Services NC II

1. Equipment May include:
1.1 BP Apparatus
2. Medical Supplies 1.2 Oxygen Tank and Valve
3. Records 1.3 Thermometer
4. Record System 1.4 Weighing Scale
1.5 Nebulizer
1.6 Glucometer
1.7 Stethoscope
1.8 First-Aid Kit
1.9 Stretcher
1.10 Crutches
1.11 Wheelchair
May include:
2.1 Gauze
2.2 Bandage
2.3 Adhesives (Micropore)
2.4 Betadine
2.5 Cotton/Cotton Balls
2.6 Hydrogen Peroxide
2.7 Splint
2.8 Forceps
2.9 Surgical Scissors
May include:
3.1 Individual Treatment Record
3.2 Mother and Child Record
3.3 National Tuberculosis Program Record
3.4 Hypertension Record
3.5 Diabetes Mellitus Record
3.6 Family Planning
May include:
4.1 Operational and Tactical Systems
4.2 Clinical and Administrative Systems
4.3 Subject and Task-Based Systems

EVIDENCE GUIDE

1. Critical Aspects of Assessment requires evidence that the candidate:

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 69

Competency 2.1 Conducted physical inventory of equipment and medical
1. Resource Implications supplies

2. Methods of Assessment 2.2 Maintained community facilities and equipment
2.3 Organized health records
The following resources should be provided:
2.2 Manpower
3.1 Machine
3.2 Money
3.3 Materials
3.4 Methods
Competency in this unit may be assessed through:
3.1 Demonstration with questioning
3.2 Interview
3.3 Observation with questioning
3.4 Written Exam

3. Context of Assessment 4.1 Competency may be assessed in the actual workplace or at
the designated TESDA Accredited Assessment Center.

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 70

UNIT OF COMPETENCY : MONITOR HEALTH STATUS OF HOUSEHOLD MEMBERS
UNDER HIS/HER AREA OF SERVICE COVERAGE

UNIT CODE : HHC532304

UNIT DESCRIPTOR : This unit covers knowledge, skills and attitudes in coordinating

community consultations and referring clients if applicable.

ELEMENT PERFORMANCE REQUIRED REQUIRED SKILL
CRITERIA KNOWLEDGE

1. Assist in the 1.1 Clients are 1.1 Types of client 1.1 Information

consultation prioritized for 1.2 Communication gathering

consultation in Process 1.2 Report writing

accordance with 1.3 Consultation 1.3 Communicating

established Process skills

procedures 1.4 Basic Mathematics 1.4 Negotiating skills

1.2Clients are 1.5 Vital Signs 1.5 Relating to people

interviewed in 1.6 Vital Signs Taking with different

accordance with 1.7 Anthropometric social, cultural

workplace Measurement and and ethnic

requirements Monitoring backgrounds

1.3Vital signs and

anthropometric

measurements are

verified in

compliance with

WHO standards

2. Update client’s 2.1 Health data 2.1 Interview Process 2.1 Information
record information is 2.2 Documentation gathering

updated Process 2.2 Report writing
in accordance with 2.3 Office Protocol 2.3 Communicating
office protocol 2.4 Basic Mathematics
2.5 Health Data Skills
2.2 Records are 2.4 Relating to people
maintained in Information
accordance with 2.6 Records with different
documentation 2.7 Records social, cultural
process and ethnic
Management backgrounds
2.3. Client’s health 2.8 Clients Health
status is monitored
in accordance with Status
workplace 2.9 Use of medical
requirements
equipment in vital
signs taking
2.10 Apply
anthropometric
measurement
monitoring

3. Refer 3.1 Referral health 3.1 Medical Services 3.1 Communicating
symptomatic facilities are 3.2 Referral System skills
clients to identified in 3.3 Health Facilities
appropriate accordance with 3.4 Service Delivery 3.2 Gathering
health facilities established information
procedures Network
3.5 Client 3.3 Referral writing
3.4 Negotiation skills

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 71

ELEMENT PERFORMANCE REQUIRED REQUIRED SKILL
CRITERIA KNOWLEDGE
3.6 Basic Mathematics 3.5 Networking
3.2 Clients are advised 3.7 Vital Signs Taking 3.6 Relating to
to bring necessary 3.8 Symptomatic
documents/ health Clients people with
records 3.9 Asymptomatic different social,
Clients cultural and
3.3 Transport of 3.10 Transport of ethnic
clients are Clients backgrounds
facilitated, if 3.11 Use of medical
needed equipment in vital
signs taking
3.12 Apply
anthropometric
measurement
monitoring

RANGE OF VARIABLES

VARIABLE RANGE
1. Client May include:
1.1 Pregnant
2. Vital Signs 1.2 Women of Reproductive Age
1.3 Infant
3. Anthropometric 1.4 Under-Five
Measurements 1.5 Adolescent
1.6 Senior Citizens
4. Health Data Information 1.7 Persons with Special Needs
May include:
2.1 Blood Pressure
2.2 Temperature
2.3 Respiration Rate
2.4 Pulse
May include:
3.1 Weight
3.2 Height
3.3 Body Mass Index (BMI)
May include:
4.1 Name
4.2 Date of Birth/Age
4.3 Gender
4.4 Civil Status
4.5 Religion
4.6 Address
4.7 Contact Number
4.8 Chief Complaint
4.9 OB Score if applicable
4.10 Blood Type

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 72

5. Records 4.11 Philhealth Status
6. Client’s Health Status 4.12 History of Work Exposure
7. Referral Health Facilities 4.13 No. of HH Members
4.14 Health History
8. Transport of Clients May include:
5.1 Individual Treatment Record
5.2 Mother and Child Record
5.3 National Tuberculosis Program Record
5.4 Hypertension Record
5.5 Diabetes Mellitus Record
5.6 Family Planning
May include:
6.1 Underweight/Obese/Stunted/Tall
6.2 Controlled/Uncontrolled Diabetes Mellitus or Hypertension
6.3 Undergoing Treatment/Cured/Completed Treatment/Lost to

follow-up TB Patient
May include:
7.1 Barangay Health Station
7.2 Rural Health Unit
7.3 District Hospital
7.4 Provincial Hospital
7.5 Medical Centers
7.6 Private Clinics and Hospitals
7.7Lying-In Clinics
May include:
8.1 Ambulance
8.2 Sea Ambulance
8.3 Air Ambulance
8.4 Horse-drawn
8.5 Hammock
8.6 Multicab
8.7 Tricyle

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 73

EVIDENCE GUIDE Assessment requires evidence that the candidate:
1. Critical Aspects of 1.1 Assisted in the consultation
Competency 1.2 Updated clients’ record
1.3 Referred symptomatic/asymptomatic patients for appropriate
2. Resource
Implications medical services
The following resources should be provided:
3. Methods of 2.1 Assessment Manual
Assessment 2.2 Office Supplies
2.3 Transportation Expenses
4. Context of 2.4 Facilities appropriate for the activity
Assessment 2.5 Tools and materials appropriate for the activity
Competency in this unit may be assessed through:
3.1 Interview
3.2 Observation with Questioning
3.3 Case Analysis
3.4 Demonstration with questioning
3.5 Written Examination
4.1 Competency may be assessed in the actual workplace or at

the designated TESDA Accredited Assessment Center.

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 74

UNIT OF COMPETENCY : MAINTAIN UPDATED LIST/RECORDS OF HEALTH ACTIVITIES

UNIT CODE : HHC532301

UNIT DESCRIPTOR : This unit covers developing relationship with the households and

liaising effectively with individuals and the family to promote health.

This also covers the required skills, knowledge and attitudes to

promote, monitor and assist in planning and delivery to address

identified needs.

ELEMENT PERFORMANCE REQUIRED REQUIRED SKILL
CRITERIA KNOWLEDGE

1. Collate records 1.1 Client’s information 1.1 Records 1.1 Information
is updated in 1.2 Documentation gathering
accordance with 1.3 Workplace Records
workplace records 1.2 Report writing
system requirements System 1.3 Communicating
and criteria. Requirements
1.4 Report Writing skills
1.5 Standard Forms 1.4 Relating to people

with different

1.2 Records are sorted 1.6 Basic Mathematics social, cultural

in accordance with 1.7 Health Interventions and ethnic

workplace (Knowledge on “All backgrounds

requirements. Life Stages and

1.3 Client’s information TBD)

is summarized

based on the

workplace records

system.

2. Prepare reports 2.1 Reports are 2.1 Reports 2.1 Information

based on prepared in 2.2 Documentation gathering

workplace accordance with 2.3 Workplace Records 2.2 Report writing

record system standard forms. System 2.3 Communicating

2.2 Specific cases are Requirements Skills

discussed with the 2.4 Report Writing 2.4 Relating to people

supervisor. 2.5 Standard Forms with different

2.3 Reports are 2.6 Basic Mathematics social, cultural

submitted to Rural and ethnic

Health Midwife backgrounds

(RHM) and

concerned official in

the barangay.

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 75

RANGE OF VARIABLES RANGE
VARIABLE May include:
1.1 Name
1. Client Information 1.2 Age
1.3 Sex/Gender
2. Records 1.4 Birthdate
3. Reports 1.5 Address
1.6 Status
4. Standard Forms 1.7 Spouse and Children
5. Specific Cases 1.8 Parents Name
6. Health Interventions 1.9 Religion
7. Monitoring Processes 1.10 Complaints
May include:
2.1 Family Profile
2.2 Household Health Profile
May include:
3.1 BHW Accomplishment Report
3.2 Family Profiling Report
3.3 Family Planning Report
3.4 Health and Sanitation Report

May include:
4.1 BHW Accomplishment
4.2 Family Profiling
4.3 Family Planning, Health and Sanitation
May include:
5.1 Referral to nearest health facility

May include:
6.1 First Aid (if applicable)
6.2 Referral to nearest health facility

May include:
7.1 Record of Vital Signs (e.g. BP readings, temperature, pulse

rate)
7.2 Record of client’s weight and height

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 76

EVIDENCE GUIDE Assessment requires evidence that the candidate:
1. Critical Aspects of 1.1 Collated records
1.2 Prepared reports from the record system
Competency 1.3 Assisted the individual in health planning to address

specific needs

2. Resource Implications The following resources should be provided:
1.1 Money
3. Methods of Assessment 1.2 Machine
1.3 Manpower
4. Context of 1.4 Materials
Assessment 1.5 Methods
Competency in this unit may be assessed through:
3.1 Interview
3.2 Observation with Questioning
3.3 Demonstration with Questioning
3.4 Written Examination
4.1 Competency may be assessed in the actual workplace or at

the designated TESDA Accredited Assessment Center

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 77

SECTION 3 TRAINING STANDARDS

These standards are set to provide Technical and Vocational Education and Training (TVET)
providers with information and other important requirements to consider when designing training
programs for BARANGAY HEALTH SERVICES NC II.

This includes information on curriculum design; training delivery; trainee entry requirements;
tools and equipment; training facilities, trainer’s qualification and institutional assessment.

3.1 CURRICULUM DESIGN

TESDA shall provide the training on the development of competency-based curricula to
enable training providers develop their own curricula with the components mentioned below.

Delivery of knowledge requirements for the basic, common and core units of competency
specifically in the areas of mathematics, science/technology, communication/language and
other academic subjects shall be contextualized. To this end, TVET providers shall develop a
Contextual Learning Matrix (CLM) to include green technology, issues on health and drugs and
catering to persons with disabilities (PWDs).

Course Title: BARANGAY HEALTH SERVICES NC Level: NC II

Nominal Training Duration:

Total 37 Hours Basic Competencies
42 Hours Common Competencies
384 Hours Core Competencies
463 Hours

Course Description:

This course is designed to enhance the knowledge, skills and attitudes of BARANGAY
HEALTH SERVICES NC II in accordance with industry standards. This covers competencies that
a person must achieve in assisting the household to identify health problems to promote health
and well-being, sharing knowledge and skills among members to provide information, education
and communication(IEC) and/or household teaching in disease prevention and control, ensuring
the proper maintenance of health station and safe custody and its equipment, medical supplies,
materials and health records, monitoring health status of household members under his/her area
of service coverage and maintaining updated list/records of health activities.

To obtain this, all units prescribed for this qualification must be achieved:

TR Barangay Health Services NC II Revision 01 Promulgated (01/11/2019) 78

BASIC COM
(37 HO

Unit of Learning Outcomes Learning Activi
Competency 1.1. Obtain and convey
• Describe Organizational p
1. Participate in workplace • Read:
workplace information
communication o Effective communicatio
1.2. Perform duties o Written communication
following o Communication proced
workplace
instructions systems

• Identify:
o Different modes of com
o Medium of communica
o Flow of communication
o Available technology re
enterprise and the ind
responsibilities

• Prepare different Types o
• Gather different sources o
• Apply storage system in e

workplace information

• Demonstrate Telephone c

• Read:
o Written notices and ins
o Workplace interactions

• Read instructions on work
forms/documents

• Perform workplace duties
following workplace instru

TR Barangay Health Services NC II Revision 01 Promulgated

MPETENCIES
OURS)

ities Methodology Assessment Nominal
Approach Duration
policies
• Group •Oral evaluation 2 hours
on
n discussion •Written
dures and
• Lecture examination

• Demonstration •Observation

mmunication

ation

n

elevant to the
dividual’s work

of question
of information
establishing

courtesy

• Group •Oral evaluation 2 hours
discussion •Written
structions Lecture
Demonstration examination
s and procedures • •Observation

k related •

s scenario
uctions

d (01/11/2019) 79

Unit of Learning Outcomes Learning Activi
Competency
1.3. Complete relevant • Describe Communication
work related systems
documents
• Read:
2. Work in a team 2.1 Describe team role o Meeting protocols
o Nature of workplace m
environment and scope o Workplace interactions
o Barriers of communicat

• Read instructions on work
forms/documents

• Practice:
o Estimate, calculate and
workplace measures
o Basic mathematical pro
addition, subtraction, d
multiplication

• Demonstrate office activit
o workplace meetings an
scenario

• Perform workplace duties
following simple written no

• Follow simple spoken lang
• Identify the different Non-

communication
• Demonstrate ability to rela

social range in the workpl
• Gather and provide inform

response to workplace req
• Complete work related do

• Discussion on team roles
• Participate in the discussi

o Definition of Team
o Difference between tea
o Objectives and goals o
• Locate needed informatio

different sources of inform

TR Barangay Health Services NC II Revision 01 Promulgated

ities Methodology Assessment Nominal
procedures and • Approach Duration
Group
discussion • Oral 2 hours
Lecture evaluation
meetings • Demonstration
s • Role play • Written
ation • examination
k related
• Observation

d record routine

ocesses of
division and

ties in:
nd discussions

s scenario
otices
guage
-verbal

ate to people of • Lecture/ Discussion • Role Play 1 hour
lace • Group Work • Case Study
mation in • Individual Work • Written Test
quirements • Role Play
ocuments
and scope 80
ion:

am and group
of team
on from the
mation

d (01/11/2019)

Unit of Learning Outcomes Learning Activi
Competency
2.2 Identify one’s role • Role play :
and responsibility o individual role and resp
within team
• Role Play
o Understanding Individu

• Discussion on gender sen

2.3 Work as a team • Participate in group plannin
member • Role play : Communication

3. Solve/address 3.1 Identify routine • Participate in the discussio
routine problems problems work procedures and pract

3.2 Look for solutions • Review of the current indus
to routine problems and software products and

• Identify correctly the indust
service and helpdesk pract
and procedures

• Make use of the industry st
diagnostic tools

• Share best practices in det
malfunctions and resolution
problems in the workplace

• Analyze routine/procedural
• Review of the current indus

and software products and
• Identify correctly the indust

service and helpdesk pract
and procedures
• Make use of the industry st
diagnostic tools
• Share best practices in det
malfunctions and resolution
problems in the workplace
• Formulate possible solution

TR Barangay Health Services NC II Revision 01 Promulgated

ities Methodology Assessment Nominal
Approach Duration
ponsibility •Role Play 1 hour
ual differences •Lecture/ Discussion • Role Play
nsitivity • Written Test 1 hour

ng activities •Group work • Role Play 1 hour
n protocols •Role Play • Written Test
•Lecture/ Discussion 1 hour
• Case
on of standard Formulation
tices
• Life Narrative
stry hardware •Group discussion Inquiry
(Interview)
services •Lecture
• Standardized
try maintenance, •Demonstration test
tices, processes •Role playing

tandard

termining basic
ns to general

l problems

stry hardware •Group discussion • Case
Formulation
services •Lecture
• Life Narrative
try maintenance, •Demonstration Inquiry
(Interview)
tices, processes •Role playing
• Standardized
tandard test

termining basic
ns to general

ns to problems

d (01/11/2019) 81

Unit of Learning Outcomes Learning Activi
Competency and document procedures

3.1 Recommend • Discuss standard operating
solutions to and documentation process
problems

4. Develop Career 4.1 Manage one’s • Demonstrate self-managem
and Life that assist in regulating beh
Decisions emotion achieving personal and lea

• Explain enablers and barrie
personal and career goals

• Identify techniques in hand
emotions and unpleasant s
workplace such as frustrati
worry, anxiety, etc.

• Manage properly one’s em
recognize situations that ca
changed and accept them
professional

• Recall instances that demo
discipline, working indepen
showing initiative to achiev
career goals

• Share experiences that sho
and resilience in the face o
frustrations and other nega
and unpleasant situations i

TR Barangay Health Services NC II Revision 01 Promulgated

ities Methodology Assessment Nominal
for reporting Approach Duration

g procedures •Group discussion • Case 1 hour
ses •Lecture Formulation 1 hour
•Demonstration
•Role playing • Life Narrative
Inquiry
ment strategies • Discussion (Interview)
havior and • Interactive Lecture
arning goals • Brainstorming • Standardized
ers in achieving • Demonstration test
• Role-playing
dling negative • Demonstration or
situation in the simulation with
ion, anger, oral questioning

• Case problems
involving
workplace
diversity issues

motions and
annot be
and remain

onstrate self-
ndently and
ve personal and

ow confidence,
of setbacks and
ative emotions
in the workplace

d (01/11/2019) 82

Unit of Learning Outcomes Learning Activi
Competency
4.2 Develop reflective • Enumerate strategies to im
5. Contribute to attitude in the workplace
workplace practice
innovation • Explain Gibbs’ Reflective C
4.3 Boost self- (Description, Feelings, Eva
Analysis, Conclusion, and A
confidence and
develop self- • Use basic SWOT analysis
regulation assessment strategy

5.1 Identify • Develop reflective practice
opportunities to do realization of limitations, li
things better through showing of self-con

• Demonstrate self-acceptan
able to accept challenges

• Describe the components o
based on Self-Regulation T

• Explain personality develop
• Cite self-help concepts (e.

Stephen Covey, transaction
psycho-spiritual concepts)
• Perform effective communi
reading, writing, conversing
• Show affective skills – flexi
adaptability, etc.
• Determine strengths and w
• Identify different roles of ind
contributing to doing things
workplace
• Appreciate positive impacts
in innovation
• Show mastery of the differe
changes and levels of parti
workplace
• Discuss 7 habits of highly e

TR Barangay Health Services NC II Revision 01 Promulgated

ities Methodology Assessment Nominal
Approach Duration
mprove one’s • Small Group
Discussion • Demonstration or 1 hour
Cycle/Model • Interactive Lecture simulation with
aluation, •Brainstorming oral questioning
Action plan) • Demonstration
as self- •5 Role-playing • Case problems
involving
through workplace
ikes/ dislikes; diversity issues
nfidence
nce and being

of self-regulation • Small Group • Demonstration 1 hour
or simulation
Theory (SRT) Discussion with oral
questioning
pment concepts • Interactive Lecture
• Case problems
g., 7 Habits by • Brainstorming involving
workplace
nal analysis, • Demonstration diversity issues

• Role-playing
ication skills –

g skills

ibility,

weaknesses

dividuals in •Interactive Lecture • Psychological 1 hour
and behavioral
s better in the •Appreciative Inquiry Interviews

•Demonstration • Performance
Evaluation
s and challenges •Group work
• Life Narrative
ent types of Inquiry
icipation in the
• Review of
effective people portfolios of
evidence and
third-party
workplace

d (01/11/2019) 83

Unit of Learning Outcomes Learning Activi
Competency

5.2 Discuss and • Identify different roles of ind
develop ideas with contributing to doing things
others workplace

• Appreciate positive impacts
in innovation

• Show mastery of the differe
changes and levels of parti
workplace

• Discuss 7 habits of highly e
• Communicate ideas throug

discussions and meetings

5.3 Integrate ideas for • Identify different roles of ind
change in the contributing to doing things
workplace workplace

• Appreciate positive impacts
in innovation

• Show mastery of the differe
changes and levels of parti
workplace

• Discuss 7 habits of highly e

TR Barangay Health Services NC II Revision 01 Promulgated

ities Methodology Assessment Nominal
Approach Duration
dividuals in •Interactive Lecture 1 hour
reports of on-the-
s better in the •Appreciative Inquiry job performance. 1 hour
• Standardized
•Demonstration assessment of
character
s and challenges •Group work strengths and
virtues applied
ent types of
icipation in the • Psychological
and behavioral
effective people Interviews
gh small group
• Performance
dividuals in •Interactive Lecture Evaluation

s better in the •Appreciative Inquiry • Life Narrative
Inquiry
•Demonstration
• Review of
s and challenges •Group work portfolios of
evidence and
ent types of third-party
icipation in the workplace
reports of on-the-
effective people job performance.
d (01/11/2019)
• Standardized
assessment of
character
strengths and
virtues applied

• Psychological
and behavioral
Interviews

• Performance
Evaluation

• Life Narrative
Inquiry

• Review of
portfolios of

84

Unit of Learning Outcomes Learning Activi
Competency
• Communicate ideas throug
discussions and meetings

• Demonstrate basic skills in

6. Present relevant 6.1 Gather data/ • Lecture and discussion on:
o Organisational protoc
information information o Confidentiality and ac
o Business mathematic
6.2 Assess gathered o Legislation, policy an
data/ information
relating to the conduc
6.3 Record and
present information • Reviewing data/ information

• Lecture and discussion on:
o Data analysis techniq
o Organisational values

codes of conduct
o Trends and anomalie

• Computing business mathe
statistics

• Application of data analysis

• Lecture and discussion on:
o Reporting requiremen

audiences
o Recommendations fo

improvements

• Analysis and comparison o
final reports’ outcomes

• Reporting of data findings

TR Barangay Health Services NC II Revision 01 Promulgated

ities Methodology Assessment Nominal
gh small group Approach Duration
n data analysis
evidence and
third-party
workplace
reports of on-the-
job performance.
• Standardized
assessment of
character
strengths and
virtues applied

: • Group discussion • Oral evaluation 2 Hours
cols • Lecture • Written Test 3 Hours
ccuracy • Demonstration • Observation
cs and statistics • Role Play • Presentation
nd procedures
ct of evaluations • Group discussion • Oral evaluation
n • Lecture • Written Test
: • Demonstration • Observation
ques/ procedures • Role Play • Presentation
s, ethics and • Practical exercises

es
ematics and

s techniques • Group discussion • Oral evaluation 3 Hours
: • Lecture • Written Test
nts to a range of • Demonstration • Observation
• Role Play • Presentation
or possible • Practical exercises

of interim and

d (01/11/2019) 85

Unit of Learning Outcomes Learning Activi
Competency
7.1 Identify OSH • Discussion regarding:
7. Practice compliance
Occupational requirements - Hierarchy of Controls
Safety And - Hazard Prevention and Con
Health Policies - Work Standards and Proce
And Procedures - Personal Protective Equipm

7.2 Prepare OSH • Identification of required sa
requirements for tools and equipment
compliance
• Handling of safety control r

7.3 Perform tasks in • Discussion of General OSH
accordance with Principles
relevant OSH
policies and • Performing industry related
procedures in accordance with OSH St

8. Exercise 8.1 Identify the - Discussion on the process
Efficient and efficiency and
Effective effectiveness of Environmental Policies coh
Sustainable resource utilization achieved
Practices in the
Workplace • Discussion on Necessary S
response to changing envi
policies needs
- Waste Skills
- Energy Skills
- Water Skills
- Building Skills
- Transport Skills
- Material Skills

TR Barangay Health Services NC II Revision 01 Promulgated

ities Methodology Assessment Nominal
• Lecture Approach Duration
ntrols • Group
edures • Written Exam 1 Hour
ment Discussion • Demonstration
afety materials, • Observation
resources • Lecture • Interviews /
• Group
Questioning
Discussion
• Written Exam 1 Hour
• Demonstration
• Observation
• Interviews /

Questioning

H Standards and • Lecture • Written Exam 2 Hours
• Group • Demonstration 1 Hour
d work activities • Observation
tandards Discussion • Interviews /

how • Lecture Questioning
herence is • Group
• Written Exam
Skills in Discussion • Demonstration
ironmental • Simulation • Observation
• Demonstration • Interviews /

Questioning

d (01/11/2019) 86

Unit of Learning Outcomes Learning Activi
Competency
8.2 Determine causes • Discussion of Environment
of inefficiency of and Resource Efficiency Ta
resource utilization
• Analysis on the Relevant W

8.3 Convey inefficient • Identification of (re)training
and ineffective usage of environment friend
environmental technologies
practices
• Identification of environmen
actions

• Practicing Environment Aw

9. Practice 9.1 Apply • Case studies on Best entre
Entrepreneurial entrepreneurial practices
Skills in the workplace best
Workplace practices • Discussion on Quality proc
practices

• Case studies on Cost cons
resource utilization

9.2 Communicate • Discussion on communicat
entrepreneurial entrepreneurial workplace b
workplace best
practices • Case studies on Preservati
and judicious use of workpl
9.3 Implement cost-
effective operations

TR Barangay Health Services NC II Revision 01 Promulgated

ities Methodology Assessment Nominal
Approach Duration
tal Protection • Lecture
argets • Group Discussion • Written Exam 1 Hour
Work Procedure • Demonstration • Demonstration
• Observation 1 Hour
needs and • Lecture • Interviews /
ndly methods and • Group Discussion 1 Hour
• Role Play Questioning
ntal corrective • Demonstration
• Written Exam
wareness • Case Study • Demonstration
epreneurial • Lecture/Discussion • Observation
• Interviews /
cedures and
Questioning

• Case Study
• Written Test
• Interview

sciousness in

ting • Lecture/Discussion • Written Test 1 Hour
best practices • Interview

ion, optimization • Case Study • Case Study 2 Hours

lace resources • Lecture/Discussion • Written Test

• Interview

d (01/11/2019) 87