Buku ESP Berbasis ICT

SAMPLE LETTER 15. Letter declining an invitation
(full-blockformat).

[date]

Dr. Raphaela Donatrice
60 Bourbon Street
New Orleans, Louisiana 66409

Dear Dr. Donatrice:

Thank you so much for your kind invitation to address the first- year medical students at The Bayou
College of Medicine, February 3–5. I am sure that theseyoung men and women appreciate your efforts to
have practicing doctors speak to them about the practice of medicine, just as I appreciate your choice of
me for keynote speaker at the seminar entitled, ‗‗Andrology: A Brave New World.‘‘

Unfortunately, though, I am slated to attend a urology convention in Miami that weekend. If
circumstances had been otherwise, I would have welcomed the opportunity to come to New Orleans to
your fine institution. I hope that you will find a suitable substitute for the seminar, as the field of
andrology is an important one and deserves publicity.

Again, thank you for your invitation. I hope your program goes smoothly.

Sincerely,

Napthali Benjamin, M.D.

3. Thank you Letter

Sample Letters 16 through 25 are all examples of thank-you letters that were written for
a variety of reasons. Thanking someone for something is not only courteous, it also builds
goodwill with the person you are thanking. Forget what you see on the big screen about
corporate megalomaniacs seizing fortunes and building fiefdoms. In the professional world,
manners never hurt.

Sample Letter 16 was written to thank someone for a personal favor. The letter writer
clearly expresses gratitude to the letter reader without getting schmaltzy. She thanks him, wishes
him well, and closes.

Sample Letter 17 was written to thank someone for her hospitality. Here too the letter
writer expresses gratitude, specifically mentioning what he is thanking the reader for.

Sample Letter 18 was written to thank a contributor for a charitable
contribution. The letter writer thanks the letter reader for the gift, briefly recaps what it was for,
mentions how the letter reader‘s donation will help, and closes.

Sample Letter 19 thanks someone for a public service. Here the letter writer expresses
his appreciation and gratitude to the letter reader. He closes by reiterating his thanks.

Sample Letter 20 was written to thank a professional who had appeared on a
television panel show. The letter writer thanks the letter reader, expresses appreciation, lets him
know that he was a good guest, and closes.

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SAMPLE LETTER 16. Letter thanking someone for a personal favor (semiblock format)

[date]
Dr. Ralph Junot
Key Vineyards
43 Rensit Chateau
Tours, Oregon 34345

Dear Dr. Junot:

I can‘t tell you how much Ward and I appreciate the loan of your automobile when we were
in Tours. The rental car was completely demolished; fortunately it was insured!

I hope the new wine wins critical acclaim in the contest next month. We‘ve already placed our
personal order for a case.

Best regards,

Jaqline Shopenhauer
JS:lh

SAMPLE LETTER 17. Letter thanking someone for hospitality(semiblock format)

[date]
Ms. Eileen Durga
Seminole College of Engineering
32 Rajpoor Drive
Jaipur, India 48113

Dear Eileen:
Once again you‘ve treated us to an enjoyable annual

meeting. India was breathtaking. We‘ve just gotten our photographs developed and they‘re smashing. Our
slides will be ready any day. We‘ll send you duplicates of any that feature you and Prakash.

Anna and I have decided to return to India in December. It looks like we‘ll be touring
Rajashthan. We‘d love to meet you in Jaipur for dinner.

Let us know when you are planning a trip back to the States.

Sincerely,

Nils Loflin

SAMPLE LETTER 18. Letter thanking contributor for contribution (semiblock
format).

[date]
Mr. Loren ‗‗Bud‘‘ Terrece
56 Yorkway Place
Eufala, Arkansas 34321

Dear Mr. Terrece:
Thank you for your generous gift to the Ellen Y.

Timmons Scholarship Fund. The award is intended to provide an annual full-tuition scholarship to a
deserving journalism senior or master‘s candidate at Highlands University.

Your gift will help future generations of students receive an outstanding education. Thank
you for this tribute to the memory of Ellen Timmons.

Sincerely,

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John T. Dalnor
Development Officer

JTD/JLS

SAMPLE LETTER 19. Letter thanking someone for public service(block format)

[date]
Mr. Maxwell Y. Samson
Andover Company
312 West Street
Boonton, New Jersey 07005

Dear Maxwell:

I appreciate your service to your alma mater, Max, and the variety of forms it takes. Your most
recent contribution, as part of the professionals‘ seminar, was quite valuable to our students.

With alumni like you who are willing to pitch in and lend their help when we need it, it is truly a joy to be
in my position as alumni director.
Thanks again.

Sincerely,

Sam C. Leigh
Alumni Director

SCL:fcl

SAMPLE LETTER 20. Letter thanking panelist on talk show (semiblock format).

[date]
Mr. Jacob Trust
Byers Public Relations
312 West Main Street
Astoria, New Jersey 07005

Dear Mr. Trust:

Thank you so much for joining us on Cyclorama. We appreciate your taking time from your busy
schedule to be with us. Your discussion with our host, Jimmy Lewis, was both interesting and informative.

It was a pleasure having you on the show.We wish you continued success and happiness.
Sincerely,

Claire B. Janeway
Executive Producer

CBJ:eel

Sample Letter 21 thanks a writer for mentioning a professional in an article. The letter
writer thanks the writer for mentioning her in her magazine column and tells her that she
admires her work.

Sample Letter 22 was written to thank a book reviewer for her comments. The
writer thanks the columnist for reviewing his book positively and expresses his gratitude.

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SAMPLE LETTER 22. Letter thanking writer for mentioning person inarticle
(semiblock format)

[date]
Ms. Etsuko Chin
The Armchair Reader’s Review
34 Eliot Boulevard
Piscataway, Texas 02103

Dear Etsuko:

I didn‘t want to let 20X7 slip away without extending my thanks for including Women’s Issues
magazine and me in your marketing column last month. The article was terrific. It pulled together all the
pertinent statistics and showed why women need and want to plan, without making us look like
weakkneed ninnies. A delicate balance indeed!

Here‘s hoping that 20X8 brings you much health and prosperity.

Sincerely,

Ellen T. Cincinnati

etc/jls

SAMPLE LETTER 23. Letter thanking reviewer for comments (fullblock format).

[date]

Ms. Alice Longworth
Professional’s Magazine
287 Merrimac Trail
Boonton, New Jersey 07005

Dear Ms. Longworth:

Thank you very much for your insightful and kind review of my book: How to Manage Your Way to the Top
in the May issue of Professional’s Magazine.

When the book was published, I told the publisher that there were two publications whose review would
be critical to its success: Global Management, for the international manager, and Professional’s Magazine. I
really had my heart in my mouth when I picked up the May issue. It was a terrific kick for me to read
your review.

I wish that there were a way for me to return the favor. Suffice it to say that I am grateful to you and the
magazine for the kind words you have to say about my book.
Sincerely,

Arnold T. Yarrum
President

aty:caf

cc: RTS, Publisher

Sample Letter 24 was written to thank the letter reader for an outing that the letter
writer had attended. The writer thanks the reader, follows up by mentioning he is enclosing an
article that the two had discussed at the outing, and closes by offering assistance to the reader if
he should need it in the future.

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SAMPLE LETTER 24. Thank-you letter for outing (full-block format).

[date]

Mr. Alan Marshal
Tillinghurst & Partners
423 West Watchung Road
Ordeal City, Illinois 34345

Dear Alan:

It was good seeing you and meeting your wife at the Tillinghurts‘ annual bash. Maggie and I had a
great time. It‘s always nice to see familiar faces and to catch up on our hectic lives.

As promised, I‘m enclosing an article on public relations activities relating to the law profession that
appeared in a recent issue of Lawyer’s and ProfessionalPractice.

Again, it was great to see you at the outing. If I can ever be of service to you, please call on me.
Best regards, Julius Norton

jn/js
Enc.

Sample Letter 25 was written to thank the recipient for dinner. The letter writer briefly
expresses his thanks, mentions that he is enclosing an article he thought the letter reader
might find interesting, and closes by suggesting they meet soon.

SAMPLE LETTER 25. Thank-you letter for dinner (full-block format).

[date]

Mrs. Minerva T. Uronim
Executive Director
The Brain Trust of New Jersey
54 General Road, Suite 600
Circle City, Vermont 54345

Dear Minerva:

Maggie and I want to thank you for the lovely dinner we had at your home last week. We enjoyed both
the cuisine and the company of the other invited guests.

Enclosed is an article from one of the publications to which I contribute. I thought you‘d find this article
of particular interest.

I‘ll call your secretary next week to check your schedule for lunch.
Best regards,

Ambrose Kinton

ak:js

Sample Letter 26 was written to thank the recipient for the kind words he had to say
about the writer‘s newspaper column. The letter writer expresses her thanks, suggests that the

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reader stop by if he is ever in the area, and closes by expressing her best wishes.

SAMPLE LETTER 26. Thank-you letter for compliments on article (semiblock
format).

[date]

Mr. Jacob L. Prentice
Prentice Public Relations, Inc.
312 West Main Street
Boonton, New Jersey 07005

Dear Mr. Prentice:

Thank you for your kind words about my newspaper column and for the thoughtful gift of Marketing
Financial Advisory Services. It is always a pleasure for me to hear that my column is read, and even more
that it is appreciated. I have found it to be a great outlet for creativity with many of the matters that I
deal with in my insurance business.

If you are ever in the Denville area, please stop by my office, which is located at the Morris County
Village Center, across the street from the Powerville Inn. It would be my pleasure to meet you and thank
you in person for making my day.
My best wishes to you during this holiday season.

Sincerely,

Anne L. Krauss, C.L.U.

ALK:JLS

Sample Letter 27 was written to thank someone for his professional services. While the
letter writer had hired the recipient to do a job, she took the time to write a letter expressing her
thanks for such a good job.

SAMPLE LETTER 28 Letter thanking professional for help withservices rendered
(semiblock format).

[date]
Mr. Jacob L. Prentice
Prentice Public Relations, Inc.
312 West Main Street

Boonton, New Jersey 07005

Dear Jacob:

Thank you for your assistance in making the visit of our national director to the Boonton area a

highly successful one. Your hard work on publicity and press arrangements was most appreciated.
I feel that Dr. Helen Louise McGuffie‘s tour went quite well. By traveling to such historic sites as

Jockey Hollow and touring New Hope she was able to experience firsthand a bit of New Jersey and
Pennsylvania history. The weather for the weekend was not ideal, of course, but it certainly could
have been worse. Both days we were fortunate enough to miss the worst of it, with rain coming before or
after, but never actually during any of the events. We must have been doing something right to be blessed
with cooperative weather.

Again, my sincere thanks to you and your staff. I look forward to seeing you again.

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Very truly yours,

Mrs. Minerva T. Uronim
Executive Director

MTU:mln

Sample Letter 29 was sent to thank someone who had nominated a professional for
recognition. The letter writer thanks the recipient, acknowledges that the nominee will be
considered, and closes by thanking the letter reader again.

SAMPLE LETTER 29. Letter acknowledging nomination (full-blockformat).

[date]

Ms. Anne L. Krauss, C.L.U.
Morris County Village Center, Suite 3542
Denville, New Jersey 09876

Dear Ms. Krauss:

Thank you for your nomination of Dr. Roscoe T. Miller, LIA, CLU, ChFC, for the 20X5 Rebecca A.
Grimes Award for Excellence in the Industry. We will be glad to include his name in the book of
biographies we will consider at our meeting on May 25.

Thank you again. Cordially,

Geoffrey Spaulding
Director of Awards

GS/wb

Sample letter 30 was written to thank someone for his advice. The letter writer of sample
letter 31 goes a step further to tell the recipient the results of taking his advice.

SAMPLE LETTER 30. Letter thanking someone for advice (full-blockformat).

[date]

Mr. Christopher Online
Hilary Works, Inc.
45 Commercial Wharf
Key Biscayne, New York 09009

Dear Chris:

Thank you so much for your note suggesting we consider hiring an outside vendor to help us develop
our World Wide Web home page. I had been wrestling with whether we should hire in-house staff or
hire seasoned professionals on an independent contractor basis. Your point about waiting until we have a
home page designed and have evaluated its effectiveness before we commit a lot of salary and overhead to
new employees is well taken and one, I fear, that I hadn‘t thought hard enough about until you raised it.

I‘ve decided to definitely go with an independent contractor.
Thanks for your guidance.

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Sincerely,

Jeffrey Freedman
New Business Manager

SAMPLE LETTER 31. Letter thanking someone for the results oftaking their advice
(full-block format).

[date]

Mr. Christopher Online
Hillary Works, Inc.
45 Commercial Wharf
Key Biscayne, New York 09009

Dear Chris

Once again, you‘ve come to the rescue with advice that has had great results for us here at Barnicle
Bedsprings. I figured you‘d like to know that we followed your advice in hiring the outside contractors to
develop our Web site and the results have been wonderful.

I‘d like to take you to lunch to fill you in on the specifics and to thank you in person. I‘ll give you a call
later this week to set something up. Thanks again.

Sincerely,

Jeffrey Freedman
New Business Manager

Sample Letter 32. was written as a social follow-up to a luncheon. The conversation
at the luncheon apparently turned to business, and the writer expresses his optimism for the
recipient‘s business success. The letter contains particulars of the lunch, the conversation, and
the reader‘s business and closes with an offer of future business help.

SAMPLE LETTER 32. Thank you letter for social luncheon (full-blockformat).

[date]

Ms. Nancy Egland
112 Oxfordshire Drive
New London, California 98110

Dear Nancy:
Thank you for the delicious meal and excellent conversation at the Pleasant Pheasant on September 21.
I have already given your regards to Bill and Beverly Witherspoon, and they were glad to hear that
you and I finally met.
Congratulations on the promising beginning of your independent pharmacy, Montague Apothecary.
In this day of megacorporations and big business, you have a daunting task ahead of you, but with your
enthusiasm and knowledge of both pharmaceuticals and modern business practices, I have no doubt you‘ll
be a success.

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I look forward to our continued communication and the possibility that you may come to East Verona
for a visit to our expanded facility. I would be happy to share with you any professional knowledge that
might improve your understanding of the way we do business at Benevolent Pharmaceuticals.
I wish you the best for your new enterprise, and please let me know if there is any way I can help
Montague Apothecary make it in the New London community.

Sincerely yours, Marc Usshio

Sample Letter 33 was written to commend a speaker for a lecture he gave. It is clear
from the writer‘s tone and specifics that he benefited greatly from attending the lecture. The use
of specific details shows the writer‘s knowledge of the subject matter and reminds the reader of
the particulars of his lecture. In closing, the writer offers to meet with therecipient at some future
date, if at all
possible.

SAMPLE LETTER 34. Thank-you letter to a speaker (full-blockformat).

[date]

Mr. Ellmann Tatum
2500 Mouton Avenue
Memphis, Tennessee 22890
Dear Mr. Tatum:

I want to tell you how much I enjoyed your informative lecture at this past weekend‘s special event.
Before hearing you address the members of the Chattanooga Aquarium on the topic of
‗‗Fresh Water Predators,‘‘ I frankly had no idea how diverse our rivers and lakes were. I may never look at
fishing the same way.

When I lived in Boston, I was a member of the New England Aquarium, and I must admit that I had a
particular bias toward salt water species. Fresh water aquariums? Boring. However, when I moved down
to the Chattanooga area last fall, I became a member of the Chattanooga Aquarium. Old habits die hard,
I guess. Your speech taught this old dog a new trick, though; you opened my eyes to the possibilities
inherent in fresh water hydrobiology, and I plan on taking my two children to the Aquarium
regularly to explore the myriad life forms in the waters around us here in Tennessee.

Thank you for making my weekend an educational and enjoyable one. If you are ever in Chattanooga
again, I would welcome the opportunity to discuss your theories on predatory evolution in closed
ecosystems—I found them particularly intriguing.

Sincerely yours,

Jonah W. Hale

Sample Letter 34 was written to compliment a chairperson on her fine job in
coordinating an academic program. The author uses specific references to elements of the
program that she enjoyed, indicating a real connection to the event. The close is congratulatory
and erudite, with a witty use of wordplay to give the letter a sense of wholeness.

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SAMPLE LETTER 35. Thank-you letter to a program chairperson(full-block format).

[date]

Ms. Rachel Richards, Department Chair
Bright Lights School of Acting
2340 Clarendon Parkway
Boston, Massachusetts 02125

Dear Ms. Richards:
I was greatly impressed by the professional and informative program you recently coordinated,
‗‗Tragedy: A Funny Business.‘‘ The title alone intrigued me, but when I saw the cast of actors and
theorists you had assembled, I knew I had to attend.
Your day of seminars and discussion groups lived up to its public relations. I hope that you will
consider offering these minicourses again, although I know how much work you must have put into
arranging such an edifying and wellrun series of events. I was only able to attend Mr. Adolphus Finn‘s
workshop on the dramatic monologue and Ms. Jacobine Picard‘s lecture on the theater of the absurd,
but I heard from my colleagues who also attended that those two classes were a fair representation of
the program as a whole.

Your hard work resulted in a significant contribution to the arts and entertainment industry in Boston,
and considering our city‘s reputation as a cultural mecca, that‘s no small task. Congratulations on pulling
off such a coup.
You deserve a standing ovation.

Sincerely,

Jean Tseng

Sample Letter 35. was written to thank a service provider for a job well done. The
writer includes specific references to the excellent work that her reader performed. The letter is
glowing and would be suitable for the recipient to display in his office.

SAMPLE LETTER 36. Thank-you letter for participation in a project (full-
block format).

[date]

Dr. Lester Redfeather
681 Sedgewick Avenue
Rochester, Indiana 52150

Dear Dr. Redfeather:

I want to thank you for coming to the Indiana University program ‗‗Conversations in Education: Using
Multicultural Literature to Teach Critical Thinking‘‘ this year. I hope that you found the experience both
interesting and fun.

The small group panels are truly the heart of the program. Your participation on the panel that covered
Louise Erdrich‘s Love Medicine was especially helpful, as your work on Erdrich‘s fiction is respected in the
field and accessible to our undergraduate population. I know that Erskine Mankiller appreciated the
chance to work with a college professor, and he told me after the seminar that your reading of
Erdrich‘s novel has inspired him to include the book in his Advanced Placement Literature class for the

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200X–200X school year at Cross Keys High School.
I‘m very glad that you were a part of the ‗‗Conversations‘‘ program, and I hope you‘ll consider
returning for our fall seminar series entitled ‗‗Midwestern Literature and the Origins of a Regional
Canon.‘‘ All of us at the University wish you well for the end of your academic year.

Sincerely,

Homer Bard
Director of Interdisciplinary Studies

4. Public Service and Fund Raising Letter
From time to time most professionals are called on to perform some public service.

Sample Letters 37 through
44 are examples of public service and fund-raising letters. Sample Letter 37 was written by
a class agent to his classmates seeking to raise funds for their alma mater. The letter is
anecdotal and makes a solid plea for funds.

SAMPLE LETTER 37. Letter written to raise funds (semiblockformat).

[date]
Mr. James Lewis
186-A Savin Hill Avenue
Bethany, North Carolina 23234

Dear Jim:

There‘s a story told about a conversation between F. Scott Fitzgerald and Ernest Hemingway.
Fitzgerald remarks to Hemingway: ‗‗The rich are different from you and me.‘‘ To which Hemingway
responds: ‗‗Yes, they have more money.‘‘ The encounter came to mind when I heard a talk given by
John Templeton, one of the beacons of light in the investment world. When he came to the part of his
speech where he was to tell the audience what he thought the best investment would be for the future, he
had the entire audience on the edge of their seats in anticipation. And then he hit them with it: ‗‗The best
investment for the future,‘‘ he said, ‗‗is tithing 10% of your annual income.‘‘ It seems Templeton had
followed this philosophy for years and felt it had paid off handsomely.

Now, I‘m not suggesting that you ‗‗tithe‘‘ 10% of your income to Clarkson Community College.
But I think there is a lot of merit in what Templeton says. If you want to see tangible results from your
money, if you want to see your dollars at work, then investing in the future of Clarkson Community
College is a sure bet. When the stock market languishes, Clarkson Community College continues
to flourish doing what it does best—educating students.

The outlook for the future of Clarkson Community College is good. The college is blessed
with a growing number of entering students each year. Academically, the college continues to challenge
students. Athletically, the teams of Clarkson continue to tough it out on the playing field (or courts or
pools). Student publications and productions continue to provide experiential
opportunities. All the trappings needed to educate graduates
who go out and find success are there.

Please try to give what you can to Clarkson. Be sure to
check whether your company has a matching contribution plan.

Think of what you give not so much as a charitable donation, but as an investment, one that
you will know is at work every time you visit Clarkson,talk to a Clarksonian, or hear from a recent
graduate nervously encounteringthe world outside of college for the first time—just like we did when
wegraduated.

Sincerely,

Maxene Right
Class Agent
mr:js
enc.

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Sample Letter 38 is also an example of a fund- raising letter, but this one is sent as a
follow-up to a previous contributor.

Sample Letter 39 was written requesting that the recipient perform a public service.
The letter writer is clear in his request and lays out the details of what he is asking.

SAMPLE LETTER 38. Letter attempting to raise funds—sent topreviou contributor
(full-block format).

[date]

Mrs. Ann L. Kemper
23 Deerfield Avenue
Rather, Michigan 43456

Dear Ann:

Three years ago this month, our friend and colleague, The Chronicle reporter Ellen Yalter, was killed in a
drunk driving accident. This is a somber time for us and for Ellen‘s family. Even though Ellen is gone,
she is not forgotten. Thanks to your overwhelming support and generosity, we‘ve raised $75,000 for the
newly established Ellen Yalter Memorial Scholarship at Highlands University. As you know, this will
provide a full tuition scholarship to a deserving graduate student in print journalism at the School of
Journalism. It is a wonderful tribute to Ellen and her memory.
On June 15, 20X4, we will award the first annual Yalter
Scholarship during a special event planned at the Lewis & Carey Inn in Boonton. We will also be doing
something else to further honor Ellen‘s achievements. On that night we will announce the recipient of the
first annual Ellen Yalter Memorial Excellence in Reporting Award. This honor will go to a
metropolitan area print journalist who has demonstrated outstanding ability during the previous year. A
Lifetime Achievement Award will also be made to a nationally known news broadcaster. It should be an
exciting night.
Last June, more than 500 of you paid tribute to Ellen at the Morris County Courthouse reception. This
summer, we can all get together again on a happier note, with the knowledge that Ellen will continue to
be remembered and honored in a variety of ways. Now we can pay tribute to those among us who
are striving for the same standard of excellence that Ellen did.
We‘ll have a buffet style meal, music, and a brief awards ceremony. Mostly, I hope we‘ll all have fun
and share in the kind of camaraderie we all felt the last time around. Tickets will be $75 per person to
help raise the additional $75,000 needed to meet our fund-raising goal to continue providing the
scholarship. If you make your contribution to the scholarship now, you‘ll receive your tickets in the mail
by early May. Please be as generous as you can. I look forward to seeing you June 15.

Very truly yours,

Carl B. Combsen
Committee Chairman
cbc/jls
enc.

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SAMPLE LETTER 39. Letter requesting public service (block format).

[date]
Mr. Alan T. Pine
45 Trusty Road
Barnstable, Georgia 45432

Dear Alan:

If you‘re like me at this time of year, you‘re searching for the perfect holiday gift and for the bulb that
makes the Christmas tree lights stop blinking. And you‘re not sure when you‘ll find time to assemble that
new bicycle or bake cookies for the neighbors.

With all the joys and hassles of the holiday season, I would like to ask you to add one more item to your
Christmas list: to continue your good work as a Preston Community College Class Agent.

We would like to mail the Class Agent letter in January, which is why we are approaching you during the
holiday season. Believe it or not, January is one of the best times of the year for direct mail solicitations,
something I learned in my direct mail class at Preston Community College.

As always, you are welcome to write your own letter to your class. As an encouragement, I am
enclosing a copy of an excellent article on letter writing that appeared in Business Communication News.

I encourage you to write your Class Agent letter just as you would write a letter to a friend. After all,
you share two years of special memories with your classmates. Your letter should bring out the bonds that
tie your class.

Let people know what‘s happening at Preston now. Let them know what‘s changed and what hasn‘t. If
you‘ve visited the campus recently, describe what you saw. Along the same lines, let people know what
other classmates are doing. Encourage people to send you news about what‘s new in their lives—it‘ll be
great material for your spring letter.

If you just can‘t put pen to paper (and believe me, I know how that feels) I‘m also enclosing a ‗‗ghost‘‘
letter that you can adapt as your own. Write your own, change mine, or use mine without any changes.
But please have your letter to the Development Office by January 5, 20X4. Also, complete the
enclosed card and send it with the letter so the office will know how it is to bemailed.

This year we have an incentive for our Class Agents: a signed, limited edition watercolor of Old Preston
Hall will be given to the Class Agent who has the largest percentage increase in the number of donors
from his or her class and to the Class Agent who has the largest percentage increase in the total
amount given by his or her class. A copy of the Preston Community College Report describing the
limited edition print is enclosed.

I encourage you to be innovative in your appeals to your class. Don‘t be limited by the two required
letters. I‘m open to your suggestions, ideas, and spurts of creativity—anything that will help improve the
Class Agent program.

Many thanks for your help. Your work as a Class Agent is a year-round gift to Preston.
Sincerely,

Rhett L. Retson
Class Agent Coordinator

rlr:jls
Enclosures

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Sample Letter 40 is a pleasant deviation from the traditional threeparagraph letter. It was
written to request a charitable contribution, and its balanced structure opens with a description
of the good work that the charitable organization performs and then closes with a polite, firm
request for contributions. The writer makes a strong case for giving to this organization and
refers to the enclosed postage paid envelope for the potential donor‘s convenience.

SAMPLE LETTER 40. Charity drive letter to neighbors (full-blockformat).

[date]

Emmett and Sarah Rose
186 Ralston Lane
Durston, New York 10607

Dear Neighbors:

I am writing to tell you about an agency that is doing outstanding work in our neighborhood.
The Council for Literacy in the Immigrant Community (CLIC) has been hard at work providing
educational opportunities for immigrants in Durston for six years. CLIC workers are responsible for
teaching reading and writing, offering job training and referrals, and connecting resources for more than
100 newcomers representing many nationalities. CLIC‘s work has been recognized by several local
newspapers and many Durston officials in the past year.

CLIC needs our help. It is time to repay the help that they have given to our city by supporting them
now. In order to continue their work they need to hire English teachers, maintain their facility, and build
upon their network of resource agencies. Their costs have increased at a higher rate than their state
funding, and the founders now need to supplement their revenue with donations from their
neighbors. Please consider making a contribution of $50 or more to CLIC. A postage-paid envelope has
been provided for your convenience. Several businesses, including mine, are volunteering their time
and effort to coordinate this effort to raise funds for CLIC. Please
contact me if you have any questions. I can be reached at 706- 448-9620. Sincerely,

Emily Fletcher
Zoom Design
123 Hanes Rd.
Durston, New York 23090

encl.

Sample Letter 41 was written to a business associate to request a charitable donation to
an agency that benefits the writer and her reader‘s community. The author begins by establishing
the credentials of the agency and describing the good work it has done, before moving into a
succinct statement of what help the agency now needs. Instead of merely asking for help, the
writer relates the help she herself has given to this agency, leading by actions, not just words.
She offers concrete ways that the recipient can donate and closes by giving her telephone
number for further information.

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SAMPLE LETTER 41. Letter to a business associate requesting charitable funds (full-
block format).

[date]

Christine May
Truelove Cosmetics
78 Main St.
Andover, New Hampshire 09876

Dear Colleague:
I am writing to let you know of the efforts of an agency in our community that needs our help. CleanUp,
a nonprofit agency founded by Susan and Bruce Talia of Andover, has been
instrumental in improving the cleanliness of our downtown area since 19X4. Because of the hard
work of the Talias, many dozens of neighbors and business people have volunteered their time and
energy over the past several years to make the area more pleasant for visitors to Andover. The lighting
and signage have been updated and more trash cans, pay phones, and benches have been added
because of the direct work of CleanUp. The visitors to Andover are our customers, and we owe the
Talias not only a large ‗‗thank you,‘‘ but also our help.

I have donated my own time and have encouraged some of my employees to do the same. I will be
participating in a community meeting at the CleanUp offices on August 2 and would like to invite you
to join us. I have also made a donation of $1,000.00 to CleanUp to support its continued efforts on
behalf of our town. Please consider doing the same. The money that we donate to CleanUp will allow the
Talias to hire staff support and continue their lobbying efforts.
For more information feel free to contact me at 789-987-7890 or someone at CleanUp.
I look forward to seeing you on August 2.

Sincerely,

Beth Amy Wedge
Owner, Sundance Books

Sample Letter 42 was written to decline a request for charitable contribution to a cause.
The writer approaches this sensitive issue tactfully, complimenting the reader on her agency‘s
cause before explaining in detail the reasons why the writer‘s company is financially unable to
contribute to that cause. In closing, the writer again commends the recipient‘s agency and wishes
her good luck in her fund-raising drive.

SAMPLE LETTER 42. Letter declining charitable request because oflimited funds (full-block
format).

[date]

Marie Calderone
Tots Love Toys, Inc.
76 Wilkes Street
Burbank, Michigan 44599

Dear Ms. Calderone:

Thank you for your recent request for a contribution to the Tots Love Toys charity drive. Your
organization sounds like it provides a valuable service to the children in the Detroit area.
Unfortunately, though, my company is unable to give funds to you at this time. A substandard

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performance in the fourth quarter of this past fiscal year has necessitated personnel layoffs and financial
restructuring, and I am afraid that we have had to limit our charitable donations across the board this year.
I‘m sure you can agree that increasing our outside giving at a time when we cannot pay our existing
employees would seem inappropriate.
Best of luck in your fund-raising drive. Tots Love Toys provides a necessary role in making the lives of
Michigan‘s children more enjoyable and rewarding, and I hope your company has much success this year.

Sincerely,

T. E. Mane
Chief Financial Officer

Sample Letter 43 was also written to decline a request for charitable giving, but this
writer‘s reason differs in that his company is financially able but philosphically opposed to
contributing to this cause. The language is still polite but firm, and the author explains
thoroughly the differences in mission statements between his company and that of his reader.
Included in this letter is a request to be removed from the recipient‘s mailing list, effectively
terminating any future correspondence in a cordial way. The writer concludes with a wish for
success in gathering funds, not just for the reader‘s company, but for both companies.

SAMPLE LETTER 43. Letter declining charitable request because of opposition to
cause (full-block format).

[date]

Marie Calderone
Tots Love Toys, Inc.
76 Wilkes Street
Burbank, Michigan 44599

Dear Ms. Calderone:
Thank you for your recent request for a contribution to the Tots Love Toys charity drive. Your
organization sounds like it believes it provides a valuable service to the children in the Detroit
area.

Although we understand that your company‘s philosophy is that children will best benefit from receiving
free toys, we at EdCom Enterprises feel that underprivileged children need educational opportunities
more than they need a new Barbie doll or PlayStation. Perhaps it is due to the nature of our business as a
publisher of educational materials for children aged 2–12, but we have chosen to concentrate our
charitable giving this year on those companies that are more in concordance with our mission of
educating low-income and minority children in the Midwest. Since our goals differ and we do not
anticipate future giving to your organization, we would appreciate it if you would remove us from your
mailing list.

Best of luck in your fund-raising drive. Tots Love Toys does provide a role in making the lives of
Michigan‘s children more enjoyable and rewarding, but unfortunately, it is not a role that we are prepared
to invest in. There are many ways to help

children, though, and I hope that both our companies will have much success this year.

Sincerely,

T. E. Mane
Chief Financial Officer

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Sample Letter 44 was written by a concerned individual to a political representative to
encourage the politician to support the passage of a bill. The writer displays a knowledge of the
bill‘s content and potential impact. The request for support comes immediately, so that the
reader knows what is asked of him; the close reiterates and highlights the importance of the bill.
SAMPLE LETTER 44. Letter to politician urging support of bill (fullblockformat).

[date]
The Honorable Thomas Brockett
250 Kilgo Circle
Washington, D.C. 30003
Dear Mr. Brockett:
I strongly urge you to support the passage of HR 112-290, which is now being considered by the
Education Committee. This bill will provide much needed relief for inner-city schools, many of which are
struggling under local budget cuts, teacher shortages, and dwindling tax bases.
Over the past six years, urban schools have been forced to choose far too frequently between critical
needs programs like free and reduced cost lunches and after-school tutoring, all because their funding is so
sparse that they cannot afford to
provide both a meal and extra academic help. Many have adjusted creatively, using unpaid
community members as staff for the programs they wish to offer, but community support without
federal backing sends the wrong message to these hard- working parents. If HR 112-290 fails to gain
passage in the House, the legislators of this nation are telling local parents that their efforts and vision for
their schools are not mirrored at the federal level.
This important bill will enable local school districts to renegotiate contracts with key support
industries like sanitation, food services, book publishers, and custodial firms, ensuring that school
systems can compete with corporations for these much-needed components of the education system.
Please give America‘s urban school districts a fighting chance to do what they want to do best: teach the
next generation of young Americans.
Sincerely,

Patricia Tedescho

5. Congratulation on New Position Letter
Sample Letters 45 and 46 were written to congratulate people on new

positions. Sample Letter 45 was written to congratulate the letter reader on her new position
and to take the opportunity to introduce the letter writer‘s services to the reader. The writer
encloses material for the reader to review.

Sample Letter 46 is a short letter of congratulations to the letter reader on his new
position. There is no attempt to sell anything here.

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SAMPLE LETTER 45. Letter congratulating someone on new position,using
opportunity to promote services (full-block format).

[date]

Ms. Connie S. Ebergen, President
Smokehouse Restaurants, Inc.
56 Stone Street
Nottingham, Massachusetts 34321

Dear Ms. Ebergen:

Congratulations! I read of your recent appointment to president of Smokehouse Restaurants, Inc., in
November‘s issue of National Dining OutNewsalerts.

As specialists in the restaurant industry, Naidu Public Relations, Inc., provides a full range of marketing
services. For publicity, we have great press contacts, locally and nationally. To serve as an informal
introduction to Naidu Public Relations, Inc., I have enclosed our press kit. It contains marketing
articles we‘ve written for Eating Out Often and Restaurants of the World, a client list, my biography, and other
relevant materials.

We would truly welcome an opportunity to meet with you and your marketing team at Smokehouse
Restaurants, Inc., to discuss how we might contribute to your expansion plans. I‘ll call your office
next week to arrange an appointment at your convenience.

Thank you, in advance, for taking the time to review these materials, Ms. Ebergen. I look forward
to speaking with you.

Sincerely,

Leo J. Naidu
President
LJN:JLS
Enc.

SAMPLE LETTER 46. Letter congratulating someone on new position (official-style
format).

[date]

Mr. William Martin, President
Kismick Department Stores
One Symphony Place
Guam City, Arizona 73812

Dear William:
I had the pleasure of learning that you recently became the president of Kismick Department

Stores. Congratulations on your new position.
I hope I will have a chance to stop in and see you next time I‘m in Guam City. In the

meantime, good luck with your new responsibilities.

Best regards,

Pearl Pendleton

PP:js

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6. Congratulation someone on a Business Opening
The letter writer in sample letter 47 congratulates a business acquaintance on opening on

a new business. He also accepts her invitation to a reception she is holding for the opening.

SAMPLE LETTER 47. Letter congratulating someone on opening anew business
(official-style format).

[date]
Ms. Evelyn Kane
Redwing Trucking Agents
49 Delaware Turnpike
Harvard, Massachusetts 09234
Dear Evelyn:

Congratulations on opening your own truck sales business. I know it‘s been a dream of yours for
some time, and I am overjoyed that you finally have gotten your own business up and going.
I must tell you how much I admire you for the determination and fortitude you have had to follow
through on your dream. Those of us who have gotten to know you personally and professionally over the
past several years are not at all surprised that you‘ve been able to muster up the convictions to act on
your passions, and we‘ve little doubt that you will succeed beyond all expectations.

Nancy and I would love to join you at your opening reception next Sunday. We‘ll be there to cheer you
on and share in your joyous occasion.

Regards,
Simon Nelson

7. Announcing Retirement Letter
The letter writer of sample letter 48 writes to a business acquaintance that he is retiring. He tells
the recipient who his replacement will be and how he can be reached after he‘s retired. The letter
writer uses a personal tone, yet lays out the facts of his retirement in a very professional manner.

SAMPLE LETTER 48. Letter announcing retirement (full-blockformat).

[date]

Mr. John T. Quackenbush
45 Travelogue Drive
Braintree, New Jersey 03004

Dear John:

I have decided to take early retirement as of November 1. One of the things I will regret most in leaving
Hunker Down, Inc., is that I will no longer have the fun of working with good people like you.

The new director of marketing is Tom North, formerly of Beach & Sand Enterprises. If you have
any immediate questions or concerns about the status of your projects, feel free to call him at 222-
555-4444. I‘m sure you will find him extremely easy to talk with and eager to help in any way that he can.

It goes without saying that if I find myself headed your way, I‘ll call in advance to see if there‘s some
way we can get together. By the same token, if you are going to be in my area, please call me at 222-555-
3333. A reunion one place or another would be great fun.
In any case, let‘s try to stay in touch. For now, all best wishes.

Sincerely,
Wyatt Z. Samuels

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8. Condolence Letter
Sample Letter 49 is an example of a brief, tactful

letter of condolence written to the letter reader on the occasion of his mother‘s death. Such
letters are difficult to write but are appreciated by the person being written to.

SAMPLE LETTER 49. Letter expressing condolences (semiblockformat).

[date]
Mr. Joshua T. Leopard
Fulton, Carlton & Leopard, P.C. One Blazen Avenue
Fort Utah, Nevada 23234

Dear Joshua:
I was sorry to learn of the death of your mother. I hope you will accept the sincere

condolences of your friends at
Andover Parris Publishing Company.

If I or anyone else here can be of help to you, please let us know. I look forward to meeting with
you as soon as you get back into the swing of things.

Sincerely,

Maxwell L. Shorter
Publisher
jls

Setelah mempelajari materi secara online tentang miscellaneous and social letter kini tiba
saatnya mahasiswa membuat rangkuman secara individual atau bersama teman mahasiswa dan
poin-poin materi yang telah mahasiswa kuasai. Mahasiswa dapat mencocokkan rangkuman
dengan rangkuman berikut ini.

C. RANGKUMAN

The letters here were written by professionals for a diverse range of social and personal
occasions. The letters can serve as ideal models on which to base your own social and
personal letters. Invitation is a request for a person's attendance at an event. The responses to
invitation are a number of responses that you may have to an invitation, whether your response
is positive or negative, it is only common courtesy to respond. This chapter also provides you
how to write thank you letter for a variety of reasons. Thanking someone for something is not
only courteous, It also builds goodwill with the person you are thanking. Public Service and Fund
Raising Letter are also important. This section covers everything from appeal letter tips to
fundraising thank you letters with advice from well known fundraisers.Congratulation on new
position letter are written to congratulate people on new positions. They are written to
congratulate the letter reader on her new position and to take the opportunity to introduce the
letter writer‘s services to the reader.

Congratulation someone on a business opening letter congratulates a business acquaintance on
opening on a new business. He also accepts her invitation to a reception she is holding for
the opening. In writing announcing retirement letter someone tells the recipient who his replacement
will be and how he can be reached after he‘s retired. The letter writer uses a personal tone, yet
lays out the facts of his retirement in a very professional manner.This chapter als offers
guidelines for writing a letter of condolence.When someone you know experiences a loved one's
death, sending a personal note is a good way to express your sympathy and support.

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Bagaimana? Apakah rangkuman yang anda buat sejalan dengan rangkuman di atas. Jika tidak
sejalan, cobalah cermati bagian mana yang kurang sejalan. Rangkuman yang anda buat
menggambarkan pemahaman terhadap miscellaneous and social letter

D. EVALUASI DAN TUGAS

1. Evaluasi akhir part 8 dikerjakan oleh setiap mahasiswa paling lambat pada minggu
pembahasan materi tersebut, dengan cara menjawab quiz i-spring secara online.

2. Bacalah doa sebelum saudara menjawab quis evaluasi. Dan ucapan syukur setelah selesai mengerjakan
pertanyaan evaluasi. Hasil perolehan skor atas jawaban mahasiswa akan langsung terkirim ke
email masing-masing mahasiswa. Syarat ketentuan KKM adalah > 70. Jika belum mencapai
target mahasiswa disarankan kembali mempelajari materi online sampai menguasai dapat juga
berdiskusi digrup telegram atau berkomunikasi via telegram dosen, atau menanyakan dan
mendiskusikan materi yang belum dipahami pada saat perkuliahan tatapmuka. Selanjutnya
mahasiswa dapat mengulang kembali menjawab quiz online. Jangan putus asa, tetaplah semangat
dalam belajar. Barang siapa berusaha maka Allah swt akan memberikan kebaikan-kebaikan. Usahakan
saudara mencapai ketuntasan belajar pada bab tersebut sebelum masuk pada materi bab
selanjutnya.

3. Answer the questions based on the letter below:
Mr Clinton,
I appreciated your feedback on our service that you sent to me a couple of days ago. My assistant
manager Agus Wardhono , has been trying to schedule a meeting for us to come up and discuss these
issues with you.
At the same time, I would like to discuss with you about becoming a member of an advisory board I
am putting together. This board will assist us in enhancing our service. The first issue we will be
addressing is the hotel program.
Please let me know when you are available to discuss these issues.
Thank you, Lucky Luke
a. What is the aim of the letter?
b. What did Mr Luke ask for?
c. Who is Mr Clinton probably?

4. As you were Mr Clinton, please write the response of invitation above
5. Write a letter of condolence to one of your staff who

has lost his father.

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E. RUJUKAN

Bargiella, Fransesca and Chiaoinni. 2009. The Handbook of Business Discourse.
Edinburg:Edinburg University Press.

Basturkmen, helen. 2010. Developing Course in English for Specific Purposes. New York:
Palgrave MacMillan.

Bly, Robert W. 2004. Webster New World, Letters Writing Handbook. Indiana: Wiley
Publishing, Inc

Camiciottoli, Belinda Camfort, 2007. The Language Bisiness Study Lectures.
Amsterdam/Philadelphia: John Benyamin Publishing Company.

Chow Yim, Choong. Foundation Skill in Business, Handling The Telephone Proffesionally.
Dahlin, Mike. 2006. Giving A Conference Talk. Austin: University of Texas.
Dudley-Evans, Tony. 1998. Development in English for Specific Pusposes: A Multi

Disciplinary Approach. Cambridge: Cambridge University Press. (Forthcoming)
Harding, Keith; Henderson, Paul. High Season: English for the Hotel and Tourist Industry.

Oxford: Oxford University Press, 2004
Hutchinson, Tom & Waters, Alan. 1987. English For Specific Purposes: A learner Centered

Approach. Cambridge: Cambridge University Press.
Hutchinson, Tom & Waters, Alan. 1992. English For Specific Purposes: A learning Centered

Approach. Cambridge: Cambridge University Press.
Johns, Ann,M.& dudley-Evans, Tony. 1991. English For specific Purposes: International in

Scope, Specific in Purposes. Cambridge:TESOL Quarterly 25:2, 297- 314. 1991.
Mascull, Bill. 2002. Business Vocabulary in Use. Cambridge:Cambridge University

Press.
Robinson.Pauline C.Ed. Hywel Coleman. 2007. Working with Language: A Multidisciplinary

Consideration of Language Use in work Contexts. New York: Mounton de Gruyter.
Wardhono, Agus, Business English, Universitas PGRI Ronggolawe Tuban.2000
Wardhono, Agus dan Rosy, Adria. Handbook of English for Specific Purpose. Universitas

PGRI.Tuban.2014

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PART
9

APPLICATION LETTER

A. PENDAHULUAN

Kemampuan Akhir yang diharapkan:
Mahasiswa dapat membuat surat sesuai komponen-komponen penting dalam surat lamaran dan
dapat menindaklanjuti surat lamaran yang masuk.
Indikator keberhasilan:
Setelah mengikuti part 9 ini, Mahasiswa diharapkan dapat:
(1) menjelaskan komponen penting dalam surat lamaran,
(2) membuat surat lamaran,
(3) menindaklanjuti surat lamaran yang masuk.

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Materi yang dipelajari pada Part 9: ini mengkaji beberapa hal yang berkaitan dengan konsep
dasar Application letter.

Petunjuk Belajar

1. Berdoalah sesuai dengan keyakinan masing-masing sebelum belajar.
2. Baca dan dengarkan audiobook part 9, dan Powerpointnya.
3. Brownsing sumber lain yang relevan dengan topik materi application letter. untuk

memperkaya materi.
4. Komunikasikan dengan dosen kesulitan yang dihadapi dan diskusikan dengan

teman/antar mahasiswa.
5. Berdasarkan hasil belajar online, brownsing dan diskusi, buatlah rangkuman tentang

application letter
6. Bandingkan rangkuman yang saudara buat dengan audiosummary, lengkapilah

kekurangannya.
7. Lakukan latihan/praktek menulis application letter bersama temanmu dan Kumpulkan via

telegram dosen untuk diperiksa dan diplih secara acak untuk didiskusikan dan pada kuliah
tatapmuka.
8. Untuk menguji pemahaman materi, Kerjakan tes formatif/quis evaluasi part 9 secara online.
Jika hasil tes saudara < 70, maka kembali ke langkah awal selanjutnya ulangi mengerjakan tes.
Batas max pengulangan sebanyak 3 x. Bagi yang belum mencapai ketuntasan akan diberikan
bimbingan oleh dosen. Jika hasil tes > 70, saudara dapat beralih pada part berikutnya.
9. Seyogyanya Mahasiswa tekun dan cermat dalam belajar, Kedisiplinan Mahasiswa dalam
mengikuti tatap muka perkuliahan setiap pertemuan, mempraktekan cara presentasi,
mengerjakan tugas-tugas yang terintegrasi secara online akan sangat membantu keberhasilan
Mahasiswa. Jangan lupa berdoa sebelum mengakhir belajar sebagai tanda rasa syukur pada
Tuhan Yang Maha Esa dan ilmu yang dipelajari dapat bermanfaat

Part 9 Waktu = 1 x 100 menit

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B. URAIAN MATERI DAN CONTOH

1. Opening Paragraph Note
State what position or internship you are applying to; how you learned of
the organization or position, and basic information or qualifications Application letter
about yourself.
a. Opening
2. The second paragraph Paragraph
1). State why you are interested in the employer or type of work the
employer does b. The second
2). State that you know enough about the employer or position to paragraph
relate your background to the employer or position.
3). Mention specific qualifications which make you a good fit for the c. The third
employer's needs. paragraph
4). Refer to the fact that your resume is enclosed
5). Mention other enclosures if such are required to apply for a position.
3. The third paragraph
1). Indicate that you would like the opportunity to interview for a position or to talk
with the employer to learn more about their opportunities or hiring plans
2). Restate briefly why you're so passionate about the opportunity you're applying for.

3). State that you would be glad to provide the employer with any additional information needed
4). Thank the employer for her/his consideration.

Example of application letter:
Attention To:

Dwi Suhartanto
HRD Manager
PT. Gilang Persada Bumi
Jl. Cendrawasih No. 45
Jakarta Pusat

Dear Mr. Suhartanto,

I wish to apply for the position of Accounting Staff that was advertised on Tempo, July 20,
2014.

I have over one year experience as an Accounting with PT. Dea Finance and have experience of a
wide variety of pattern techniques. My computer skills are very good, and I have an excellent record
as a reliable, productive employee.

I am looking for new challenges and the position of Accounting Staff sounds the perfect
opportunity. Your organisation has an enviable record innovation in investor financial consultant,
and an excellent reputation as an employer, making the position even more attractive.

I enclose my CV for your inspection and look forward to hearing from you soon. I am available
for interview at your convenience

Sincerely yours, Jane Austi

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Setelah mempelajari materi Application secara online, kini tiba saatnya mahasiswa membuat
rangkuman secara individual atau bersama teman mahasiswa dan poin-poin materi yang telah
mahasiswa kuasai. Mahasiswa dapat mencocokkan rangkuman dengan rangkuman berikut ini.

C. RANGKUMAN

Your job application letter is an opportunity to highlight your most relevant
qualifications and experiences, enhancing your resume, and increasing your chances of being
called for an interview. Your letter should detail your specific qualifications for the position
and the skills you would bring to the employer. Writing a job application letter is very different
from a quick email to a friend or a thank you note to a relative. Hiring managers and potential
interviewers have certain expectations when it comes to the letter's presentation and
appearance, from length (no more than a page) to font size and style to letter spacing

It is important to express your interest in the first paragraph. State where you found
the position, and how you'll benefit the employer. Summarize your strengths, qualifications,
and experience in the second paragraph. Conclude with a one-sentence summary of why
you‘re the perfect candidate. Invite the hiring manager to contact you. Sign off
appropriately, and write your name.

Bagaimana? Apakah rangkuman yang Mahasiswa buat sejalan dengan rangkuman di atas. Jika
tidak sejalan, coba Mahasiswa cermati bagian mana yang kurang sejalan. Rangkuman yang
Mahasiswa buat menggambarkan pemahaman Mahasiswa.

D. EVALUASI DAN TUGAS

1. Evaluasi akhir part 9 dikerjakan oleh setiap mahasiswa paling lambat pada minggu
pembahasan materi tersebut, dengan cara menjawab quiz i-spring secara online.

2. Bacalah doa sebelum saudara menjawab quis evaluasi. Dan ucapan syukur setelah selesai mengerjakan pertanyaan
evaluasi. Hasil perolehan skor atas jawaban mahasiswa akan langsung terkirim ke email masing-
masing mahasiswa. Syarat ketentuan KKM adalah > 70. Jika belum mencapai target mahasiswa
disarankan kembali mempelajari materi online sampai menguasai dapat juga berdiskusi digrup
telegram atau berkomunikasi via telegram dosen, atau menanyakan dan mendiskusikan materi yang
belum dipahami pada saat perkuliahan tatapmuka. Selanjutnya mahasiswa dapat mengulang
kembali menjawab quiz online. Jangan putus asa, tetaplah semangat dalam belajar. Usahakan saudara
mencapai ketuntasan belajar pada bab tersebut sebelum masuk pada materi bab selanjutnya.

3. Praktek menulis dan menjawab surat lamaran.
Pelajari materi surat lamaran pekerjaan pada materi online. Pahami dan lakukan praktek membuat
surat lamaran sesuai teori yang telah dipelajari. Masing-masing Mahasiswa peserta matakuliah
dapat memilih satu teman yang akan dijadikan partner, kemudian pasangan ini berbagi tugas
satu mahasiswa bertugas sebagai pelamar lainnya sebagai kepala instansi yang menjawab surat
lamaran. Kemudian lakukan kebalikannnya, yang tadinya pelamar menjadi kepala instansi yang
dilamar, sehingga masing-masing mahasiswa dapat melakukan praktek menulis surat lamaran
maupun menjawab surat lamaran. Kirimkan surat melalui telegram pasangan masing-masing
mahasiswa demikian juga jawaban suratnya. Printout surat saudara dan jawabannya. Kumpulkan
pada dosen pada pertemuan minggu ke 13. Sebagai bahan diskusi.

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4. Kerjakan latihan berikut ini:
1. Write an application letter based on the job advertisement below:

2. What you should write in the first paragraph of your application letter?
3. Write your resume as you are going to attach it to your application letter!
4. Why do we need to state your qualification in your application letter?
5. State how is the good application letter suppose to write?

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E. RUJUKAN

Bly, Robert W. 2004. Webster New World, Letters Writing Handbook. Indiana: Wiley Publishing,
Inc

Camiciottoli, Belinda Camfort, 2007. The Language Bisiness Study Lectures.
Amsterdam/Philadelphia: John Benyamin Publishing Company.

Harding, Keith; Henderson, Paul. High Season: English for the Hotel and Tourist Industry. Oxford:
Oxford University Press, 2004

Hutchinson, Tom & Waters, Alan. 1987. English For Specific Purposes: A learner Centered Approach.
Cambridge: Cambridge University Press.

Hutchinson, Tom & Waters, Alan. 1992. English For Specific Purposes: A learning Centered
Approach. Cambridge: Cambridge University Press.

Mascull, Bill. 2002. Business Vocabulary in Use. Cambridge:Cambridge University Press.

162
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PART
10

JOB INTERVIEW

A.PENDAHULUAN

Kemampuan akhir yang diharapkan:
Mahasiswa dapat mempersiapkan dan melakukan parktek job interview menggunakan bahasa
inggris.
Indikatorkeberhasilan:
Setelah mempelajari part10 ini, mahasiswa diharapkan dapat:
(1) Menjelaskan komponen yang harus dipersiapkan menghadapi job interview,
(2) Melakukan simulasi job interview.

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Materi yang dipelajari pada Part 10:
Pada Part 10 ini mengkaji beberapa hal yang berkaitan dengan konsep dasar Job interview.

Petunjuk Belajar

1. Berdoalah sesuai dengan keyakinan masing-masing sebelum belajar.
2. Baca dan dengarkan audiobook part 10,dan Powerpointnya.
3. Brownsing sumber lain yang relevan dengan topik materi Job interview untuk memperkaya

materi.
4. Komunikasikan dengan dosen kesulitan yang dihadapi dan diskusikan dengan teman/antar

mahasiswa.
5. Berdasarkan hasil belajar online,brownsing dan diskusi,buatlah rangkuman tentang Job

Interview
6. Bandingkan rangkuman yang saudara buat dengan audio summary, lengkapilah kekurangannya.
7. Lakukan latihan/praktek Job Interview bersama temanmu dan videokan prosesnya.Video

latihan/praktek Job Interview. Kumpulkan via telegram untuk didiskusikan dan praktek
langsung pada kuliah tatap muka.
8. Untuk menguji pemahaman materi, Kerjakan tes formatif/quis evaluasi part 10 secara online.
Jika hasil tes saudara<70, maka kembali kelangkah awal selanjutnya ulangi mengerjakan tes.
Batas max pengulangan sebanyak 3x. Bagi yang belum mencapai ketuntasan akan diberikan
bimbingan oleh dosen. Jika hasil tes>70, saudara dapat beralih pada part berikutnya.
9. Seyogyanya mahasiswa tekun dan cermat dalam belajar, kedisiplinan mahasiswa dalam
mengikuti tatap muka perkuliahan setiap pertemuan, mempraktekan cara presentasi,
mengerjakan tugas-tugas yang terintegrasi secara online akan sangat membantu keberhasilan
mahasiswa.
10. Jangan lupa berdoa sebelum mengakhir belajar sebagai tanda rasa syukur pada Tuhan Yang
Maha Esa dan ilmu yang dipelajari dapat bermanfaat.

.
Part 10 Waktu = 2 x 100 menit

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B.URAIAN MATERI DAN CONTOH

1. Preparing for the Interview

We provide you with information and tips to assist you Note
with the interviewing process. But first, your initial purpose in

“the job-hunting game” is how to get the interview!
To do this, you must be prepared with the right weapons and
know as much as you can about the job search process. Here are Preparing for the Interview

some of the things you should do: a. You should have your up-
a. You should have your up-to date resume. It must be to date resume

organized and and written to highlight your own set of b. You should know how to
unique, specific skills and work experiences. use the internet
b. You should know how to use the internet. The internet is
avaluable tool that can certainly help you with your job c. When you are in a job
search. There are many websites that allow you to search search mode, you will
need to extend your
jobs and post your resume. Job search websites that are contacts with people
focused on specific job fields or industries are usually better beyond your normal
than wide-open, genericones. Try to use job searching circles
websites that have restricted or limited access to job seekers
or groups. Investigate company or government agency d. While the Internet
websites. Most of these will have sections devoted to current continues to be a

job openings and the application process associated with prominent tool for job
applying for these jobs. searching, do not over

c. When you are in a job search mode, you will need to extend look the traditional print
your contacts with people beyond your normal circles. This media

would include friends, professors, people you know in your e. It is essential to know and
field of study, etc. The number of contacts is important, but understand your self
the quality of your contacts is also critical. You need to let as
many people as possible know that you are looking for a job. f. Learn about the company
Many people can get good job leads through networking! g. Come on time
d. While the Internet continues to be a prominent tool for job h. Your outfit is an important
searching, do not over look the traditional print media.
part

Industry periodicals, local newspapers, etc. can still provide

useful job leads.
e. It is essential to know and understand your self. If you are invited to interview for a position

at particular company, it means an important step in getting the job. The more interviews you
get, the better your odds at getting the job. You now want to be prepared for the interview.

Take some time to assess your strengths, skills, accomplishments, etc. Also evaluate your
weaknesses. Consider what you want in a job and how the job links to your skills and

strengths. This means you will need to know as much as possible about the job and you self.

f. Learn about the company. Before the interview, find out as much as you can about the
company or organization. You can find it on the Internet, it will be a source for plenty of
information. Learn as much as possible about the company’s products, employees, culture, etc.
Many organizations will list or display a mission statement or company philosophy.
g. Come on time. As part of your preparation, make sure you know the location of the interview.
It’s better if you find it out the location before getting interview.
h. Your outfit is an important part. Your main purpose in dressing for the interview is to make
sure you are projecting an image that is consistent with the position and organization that is
interviewing you. Dress conservatively and wear subdued colors. Ensure that your clothes are
neat, fit well and are clean. Avoid excessive make up, perfume, cologne, or jewelry. Unless you

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are applying for a highly creative position in a very casual company, jeans and casual attire are
not appropriate.
2. Parts of Interview

The actual interview can be divided into three stages:

a. Introduction Note

This is the part of the interview that sets the tone for the Parts of Interview
balance of the interview. First impressions are very a. Introduction
important. Your dress, appearance, facial expressions, etc. All b. Your Background
will come into play. The interviewer is getting an overall c. Closing
picture of some of your “social” skills. He or she will be
assessing traits including your general conversation patterns,
listening skills, eye contact, and composure. You should try
to be relaxed, but attentive.

b. Your Background

Using your resume as a guide, the interviewer will now focus on the details of your background,
including your education, work history, special skills, etc. Try to respond to questions directly.
Avoid wandering off from the subject or telling unrelated anecdotes. This is the part of the
interview where your communication skills will be tested. Are you listening to the questions?
Are you able to communicate your responses clearly and to the point? In addition, the
interviewer will be looking at other important work attributes such as teamwork, work ethic,
enthusiasm, and flexibility. Companies are looking for employees who are reliable, self-
motivated and who are self-starters.
Here is where the “matching” process begins. It is here where your previous work experiences
will be reviewed to see how they relate to the existing job opening. During this segment, you
may want to gather information about the job and the company to determine if it is a good fit
for you– just as they are exploring the same of you.

c. Closing

At this stage, if the interview is going well, the interviewer will most likely try to “sell you” on
the job and the company. Such topics as training, advancement, and employee benefits maybe
discussed. In addition, at this point in the process, you will usually be invited to ask questions
your self. It is important that your questions are well thought out, since the interviewer will be
evaluating you on the type of questions you ask. Sample questions are included toward the back
of this brochure.
In the final stages of the interview, you should express your interest in the position (if you in
fact consider it a good fit) as well as express your appreciation for the interview. In addition,
you should clarify the next steps–additional interviews, how long the selection process will take,

etc.

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3. Answering Questions On Academic Job Interview
a. Asking for discussing your dissertation/current
research project. Note

Answer tips: You should be able to answer this clearly and concisely Answering Questions On
Academic Job Interview
(aim for three minutes max. to begin with; if the committee has
questions, they'll ask them). Remember that your interview committee

will almost certainly consist of people who are not in your particular a. Asking for discussing your
specialty, especially if it's a small department. Be sure that you convey dissertation/current
the "so what?" factor-- why is your project interesting, and how does it research project
contribute to the scholarship. You may be asked to describe your future
research plans and goals, so have some idea of what to say. Interviewers b. Teaching / situational
from a doctoral institution may have some pretty searching questions questions: faced with
here; you should expect that they'll want to know how your work problem X, how would
addresses Major Scholar X, etc. you solve it; how do you
b. Teaching/situational questions: faced with problem X, teach (lecture, group work,
how would you solve it; how do you teach (lecture, multimedia classrooms,
etc.); which texts do you
group work, multimedia classrooms, etc.); which texts use and why; on an
do you use and why; on an average day, what would average day, what would
your students do in one of your classes; what your students do in one of
assignments do you require and why; discuss your your classes; what
grading policy. assignments do you
require and why; discuss
Answer tips: Before you go to the interview, check out the your grading policy

department's website and look at the courses offered. It's a good idea to c. Questions to ask the
prep syllabi for different types of ourses: a lower-division survey, an committee.
upper-division course in your field, a graduate course. (If you like, you
can bring sample syllabi to the interview.) Many interviewers like to ask d. Preparation.
the "dream course" question, and you definitely should be prepared to e. Why are you interested in
answer it. Be specific at all times and give examples whenever possible.
c. Questions to ask the committee. this position? Alternative:
How will you complement
Answer tips: Check the website, and note if the department has any our program?
f. Where do you see yourself
thing special going on. Ask about the students, the library, and the in ten years?
locale. If you're interviewing at a comprehensive college that has an MA

program but emphasizes undergraduate teaching, do not spend all your g. What is your teaching
time asking about the number of grad courses you'll get to teach. philosophy?

Similarly, at this stage in the interview process, it's not appropriate to h. If I were to come into your
ask about money (whether salary or travel money), sabbaticals and classroom, what would I
release time, or the course load (which, incidentally, you should be able see? What do you do that
to figure out from the website, even if it wasn't listed in the job is unusual or particularly
advertisement). effective?
d. Preparation. i. What courses have you
Answer tips: Do mock interviews; see if you can get at least one taught previously?
professor to participate, perhaps someone on your dissertation j. What strengths do you
committee.You want to think of the interview as a conversation, not a bring to the University,
and particularly our
monologue—learn how to answer questions without "lecturing" or department, if you were
otherwise noodling on. Definitely prep your dissertation speech a head of to be hired here?
time, as well as your course descriptions. Get your friends to ask you How have you gone about
tough questions about your scholarship or teaching. k. rmwelaielklvianyngotu tocyooumcropmlemrmeuseennaitrticehosur
outside of the university?
e. Why are you interested in this position? Alternative: How
program?
Answer tips:The key here is showing some knowledge of the
institution and arguing it is the place you want to teach. Example:

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"I myself am a first generation college student, and I think I could relate to the students at your
institution..."Bad answer: "I need a job."
f. Where do you see yourself in ten years?

Answer tips:"A tenured professor at [name the university]!" Then go on to talk about long term book

projects, teaching goals, learning opportunities, research projects, etc. Convey to the committee that you have a
plan which shows ambition and careful thought
g. What is your teaching philosophy?

Answer tips: There is no right answer here, except to show that you take teaching seriously and have given it

some thought.
h. If I were to come into your classroom, what would I see? What do you do that is

unusual or particularly effective?

Answer tips: Wrong answer: "I lecture for 8 weeks, and then I give a test. "Show how you engage the

students.
i. What courses have you taught previously?

Answer tips: What matters is to be enthusiastic about teaching and well prepared to discuss key issues in

teaching.
j. What strengths do you bring to the University, and particularly our department, if you

were to be hired here?

Answer tips: Collegiality, work well with people, good with students, balanced life style, offer field-based

courses, offer technical training, etc.
k. How have you gone about making your research relevant to communities outside of the

university?

Answer tips:This question is increasingly important. You should talk to high schools, do out reach,

newspaper op/ed pieces, children's books, etc.

4. Sample of General Interview Questions and Suggested Responses
a. Tell me something about your background that’s
not on your resume. Note

This question has a couple of objectives. One, it is testing your Sample of General
listening skills. Your answer should reveal information not Interview Questions and
already evident from your resume. Being open-ended, the question
also is designed to see how well you can put together a number of Suggested Responses

pieces of information about yourself. a. Tell me something about
b. Why did you leave your last job/employer? your background that’s not
on your resume
Be open and honest. Try not to dwell on negatives about past
positions or employers. Show ways that this prior employment b. Why did you leave your last
helped you for the future. Do not “bad-mouth” your previous job/employer?
employer.
c. Why do you want to work for our company? c. Why do you want to work
You should answer this question in a way that shows your for our company?
knowledge of the company as well as how your skills can help the
organization. d. Where do you want to be
d. Where do you want to be five years from now? five years from now?
Focus on how you will have developed and hopefully will have
e. What are your strengths?
Weaknesses?

increased your skill level to be able to take on amore responsible

position. Avoid discussing the desire to achieve higher-level titles
such as Vice President.
e. What are your strengths? Weaknesses?
Answer this question in such away that shows confidence in your skills and abilities.Try to show how your

strengths relatetothe available position.

As for weaknesses, volunteer those that are relatively unimportant and/or do not relatetothe position.

Discuss strategies that you are employing toeliminate aweakness. Also, consider opportunities to express

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perceived weaknesses as strengths. For example, you could point out that your tendency to be overly careful
delivers value as “exceptional attention to detail.”

5. Other Frequently Asked Questions Note
Following are examples of additional questions you
Other Frequently Asked
maybe asked in an interview. Again, think about how you would Questions
answer these questions and formulate your responses a head of
time, prior to the interview. a. Why has it taken you so
long to find another
a. Why has it taken you so long to find another position? position?
b. Why have you changed jobs so frequently?
c. Can you work under pressure? How do you feel about b. Why have you changed
jobs so frequently?
deadlines?
d. Describe the duties of your current job. c. Can you work under
e. What qualities or experiences make you the best pressure? How do you feel
about deadlines
candidate for this position
f. On the basis of the information you have received so d. Describe the duties of your
current job
far, what do you see as the major challenges of the
position and how would you meet them? e. What qualities or
g. Describe how you go about solving problems. experiences make you the
h. What do you admire most in others? best candidate for this
i. Can you tell us about other employers that you are position
considering?
j. From your academic history, what classes did you like f. On the basis of the
best? information you have
k. What was your most pleasant/unpleasant work received so far, what do
experience? you see as the major
l. What was the biggest conflict you’ve had at work, and challenges of the position
how did you handle it? and how would you meet
them?
Setelah mempelajari materi job interview secara online,
mahasiswa membuat rangkuman secara individual atau bersama g. Describe how you go about
teman mahasiswa dan poin-poin materi yang telah mahasiswa solving problems
kuasai. Mahasiswa dapat mencocokkan rangkuman dengan
rangkuman berikut ini. h. What do you admire most
in others?

i. Can you tell us about other
employers that you are
considering

j. From your academic
history, what classes did
you like best?

k. What was your most
pleasant/unpleasant work
experience

l. What was the biggest
conflict you’ve had at
work, and how did you
handle it ?

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C. RANGKUMAN

Knowing how to put together a strong answer to the most common interview questions is
obviously key to landing a job. Many of the questions that employers ask at job interviews will
be standard interview questions. If you interview frequently, these questions will grow quite
familiar. Since it's so likely that these questions will come up, it's important to be prepared to
respond to them. During your interview preparation, think about possible answers which will
pertain to the job you’re applying for, while highlighting your skills and experience. Also brush
up your interview skills, so you're prepared to make the best impression. You don't need to
memorize an answer, but do review these common interview questions so you know what
you'll be asked, and have an idea of how you will respond. This advance preparation will help
you feel more confident and lesson the spot during the interview.

Bagaimana?Apakah rangkuman yang Mahasiswa buat sejalan dengan rangkuman di atas dan
audio summary. Jika tidak sejalan, coba Mahasiswa cermati bagianmana yang kurang sejalan.
Rangkuman yang Mahasiswa buat menggambarkan pemahaman Mahasiswa.

D. EVALUASI DAN TUGAS

Jawablah quiz i-spring evaluasi part 10 (tes formatif 10) secara online.
Setelah menyelesaikan tes formatif 10 online, Mahasiswa dapat memperkirakan tingkat

keberhasilan belajar dengan melihat skor hasil pencapaian mahasiswa.
1. Jika skor pencapaian Mahasiswa sudah melebihi 70%. Silakan Mahasiswa melanjutkan pada

materi part 11.
2. Namun jika pencapaian Mahasiswa masih kurang dari 70%, Mahasiswa ulangi kembali

mempelajari materi part 9. Mengikuti langkah-langkah belajar 1,2,3,4,5,6,7,8 sampai mahasiswa
benar-benar memahami. Selanjutnya mencoba kembali menjawab tes formatif online.
3. Bila ada kesulitan mahasiswa bisa melakukan komunikasi dengan dosen secara online, dan
diskusi dalam forum diskusi grup telegram.
4. Tugas: berlatih dan membuat video job interview.
Praktek menghadapi wawancara kerja. Mahasiswa peserta mata kuliah akan dibagi menjadi
beberapa kelompok, tiap kelompok terdiri dari 2 mahasiswa. Satu mahasiswa berperan sebagai
pelamar dan satu mahasiswa berperan sebagai pewawancara. Praktekan teknik menjawab
pertanyaan pewawancara dan sebaliknya perhatikan hal-hal apa saja yang harus diketahui dalam
kegiatan wawancara. Lakukan secara bergantian.Videokan kegiatan tersebut. Kirimkan video
melalui telegram dosen. Akan dipilih 1 video dan 2 pasang mahasiswa secara acak untuk
memperagakan praktek wawancara kerja.

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E. RUJUKAN

Camiciottoli, Belinda Camfort, 2007. The Language Bisiness Study Lectures.
Dahlin, Mike. 2006. Giving A Conference Talk. Austin: University of Texas.
Dudley-Evans,Tony. 1998. Development in English for Specific Pusposes: A Multi Disciplinary

Approach. Cambridge: Cambridge University Press. (Forthcoming)
Mascull, Bill. 2002. BusinessVocabulary in Use. Cambridge: Cambridge University Press.
Robinson.Pauline C.Ed. Hywel Coleman. 2007. Working with Language: A Multidisciplinary

Consideration of Language Use in work Contexts. NewYork: Mounton de Gruyter.
Wardhono, Agus, Business English, Universitas PGRI Ronggolawe Tuban. 2000
Wardhono,Agus dan Rosy, Adria. Handbook of English for Specific Purpose.Universitas PGRI.

Tuban. 2014

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Glosarium

Adjustment Letter
Adjustment Letter is response letter to customer complaint or claim. It is official in nature and
explains the relevancy of the complaint or claim and how it can be resolved; or A type of letter
addressed in response to a customer's claim or complaint letter, written by a representative of an
organisation or a group.

Application Letter
Application letter is a business letter or a letter that serves to apply for a job at a company or an
institution. Application letter often referred to as a CV or curriculum Vitae or job application
letter.

Acknowledging
to accept, admit, or recognize something, or the truth or existence of something

Business English
Business English is the type of English used in business contexts, such as international trade,
commerce, finance, insurance, banking, and many office settings. It entails expectations of
clarity, particular vocabulary, and grammatical structures. Here’s a quick review of some of the
features of professional business communication.

Business Letter
Business letter is usually a letter from one company to another, or between such organizations
and their customers, clients and other external parties. The overall style of letter depends on the
relationship between the parties concerned. Business letters can have many types of contents, for
example to request direct information or action from another party, to order supplies from a
supplier, to point out a mistake by the letter's recipient, to reply directly to a request, to apologize
for a wrong, or to convey goodwill. A business letter is sometimes useful because it produces a
permanent written record, and may be taken more seriously by the recipient than other forms of
communication

Company
Company is a commercial business or firm, business, corporation, house, establishment, agency,
office, bureau, institution, organization, operation, concern, enterprise, venture, undertaking,
practice.

Complimentary
Complimentary something given or supplied without charge, as lodging, transportation, or meals,
especially as an inducement to prospective customers.

Continuation sheet
The definition of continuation sheet is a page of a document that continues from the one before it to contain
similar information.

Dateline
Dateline is the day and time something happened, most often a news report
Employment
Employment is not a simple term denoting the mere holding of a job for which a wage is paid, or
the operating of one’s own business. Rather, it signifies the state of anyone who is doing what,
under the circumstances, he most wants to do.

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Identification line
Identification line like an Identification initials, enclosure notations and CC notations are
elements of a business letter which are also called special notations. They are used less often than
major business letter elements.

Inside address
 The inside address contains the mailing information belonging to the recipient and should be

justified to the left margin of the letter and placed two spaces below the date (for very short
letters four spaces is acceptable).
 As in the heading, the inside address includes the street, city, state and zip code of the
recipient, all of which should be placed below the name of the business or organization to
whom the letter is being written. Identifying words such as Avenue, Circle, Court, Drive, and
Street should be spelled out rather than abbreviated.
 When the recipient' name, title and position are known, they should be included as the first
two lines in the inside address and placed directly above the name of the business or
organization.

Meeting
Meeting is a gethering of two or more people that has been convened for the purpose og
achieving a common goal through verbal interaction, such as sharing information or reaching
agreement.

Miscellaneous Letters
Miscellaneous letters are those that cover different subjects related to business. These are the
group of letters, that are used to announce something worst or to show some sympathy to any
relative or your friend. Any letter related to planning or proposing any plan can also fall into the
category of miscellaneous letters. While writing such a letter you need to take care, because you
cannot spoil the relation with the recipient. When your company plans to write any such letter, it
becomes important to maintain the identity of the company. It can be done by using right
language and format of the letter. You can follow the business letter format to write this type of
a letter. It is very important to proofread such a letter so that you can avoid any kind of
grammatical or punctuation errors. In other words, miscellaneous letters are also called as the
collection of letters. The another name of this type of a letter is the sundry letter. Such letters,
can be related to anything like: Credit management, Job search, Sympathy, Intent letter,
Employment, Order confirmation, Business expansion, The donation, etc.

Official Style

Official style is a form letter from the parts of a formal letter. Functional and purpose of this
letter together with parts of the official letter. But do not forget to make a formal letter always
pay attention to the center line for an official letter that looks neat and received by the agency or
institution as a formal letter.

Personal Letter
Personal letter is a type of letter (or informal composition) that usually concerns personal
matters (rather than professional concerns) and is sent from one individual to another. It's longer
than a dashed-off note or invitation and is often handwritten and sent through the mail.

Recommendation Letter
Recommendation letter is written by a previous employer, colleague, client, teacher, or by
someone else who can recommend an individual's work or academic performance. The goal of
recommendation letters is to vouch for the skills, achievements, and aptitude of the person being

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recommended. Think of these letters as symbols, intended to represent an important person’s
vote of confidence in a candidate – without having to go in person to a hiring manager’s office
and make their case.Most often, a recommendation letter is sent to a hiring manager or
admissions officer to facilitate an interview or introduction of the candidate.
Salutation
A Salutation is a greeting used in a letter or other written or non-written communication.
Salutations can be formal or informal. The most common form of salutation in an English letter
is Dear followed by the recipient's given name or title. For each style of salutation there is an
accompanying style of complimentary close, known as valediction
Semiblock letter
Semiblock letter or Shape Half Straight (Semi-Block Style) is a form letter where all the letters,
except the contents of the letter, diketika same as a straight shape. Each end of new paragraph 5
is typed after a knock from the left edge of the wedge line.
Simplified Letter
Simplified Letter or Forms Simplified (Simplified Style) is a form letter that is almost similar to the
shape Straight Full but only without any greeting and closing greetings. Usually this letter in
addressed to the people who were working in the company. Sometimes a simple form of letter
writing is very simple without the need to look at tidiness and order.
The Social Letters
The Social letters are really of the nature of friendly chat: and, being as a rule unpremeditated and
spontaneous compositions, they are informal and free-and-easy as compared with essays. Just as
in friendly talks, as in friendly letters, we can touch on many subjects and in any order we like.
And we can use colloquial expressions which would in formal essays be quite out of place

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Indeks

 F
A

 Accepting · 72, 73  Focus · 11
 Acknowledging · 108, 250
 Adjustment Letter · 241 I
 Ambiguity · 4
 Application · 65, 73, 90, 241, 250  Identification Line · 28
 Appointment · 71, 72, 73  Inside Address · 17
 Attachment Notations · 29
 Attention · 11, 20, 21 J

B  Johns · 48, 118, 177, 239

 Bargiella · 47, 117, 176, 238 L
 Block · 26, 32, 34
 Business English · 49, 118, 178, 240, 247, 248  Language · 4, 48, 49, 66, 117, 118, 177, 178, 238,
 Business letter · 2, 10, 241, 254 239

C  Learning · 247
 Length · 14
 Camiciottoli · 48, 117, 177, 238
 Clarity · 4 M
 Communication · 220
 Company · 12, 13, 17, 30, 31, 33, 48, 56, 57, 58,  Mascull · 49, 118, 178, 239, 247
 Meeting · 187, 242, 247
68, 69, 79, 83, 91, 93, 98, 104, 105, 111, 117,  Miscellaneous letters · 242
138, 162, 177, 190, 200, 234, 238
 Complimentary · 25 N
 Confidential · 16
 Confirming · 71, 72  Note · 16, 20
 Continuation Sheets · 24
O
D
 Officer · 60, 83, 85, 86, 87, 93, 200, 226, 228
 Dahlin · 48, 117, 177, 239  Official Style · 39
 Dateline · 14
 Distribution Notation · 30

E P

 Employment · 242  Personal letter · 242
 Envelopes · 43  Personal note · 17
 Planning · 3, 14
 Position · 68, 75, 229, 253
 Postscript · 31
 prospective · 12, 53, 54, 60, 61, 68, 106, 122
ESP Berbasis ICT Dilengkapi CD | Dumiyati, Dkk. _ 181

Q

 Qualified · 94

R

 Reader · 42, 190, 192, 193, 194, 202
 Recommendation letter · 243
 Reference · 16, 247
 Request Letters · 54, 250

S

 Salutation · 21
 Semiblock · 36
 Simplified Letter · 36
 Social letters · 243
 Subject · 22, 23, 35, 75, 93

T

 Tone · 8

W

 Wardhono · 49, 118, 178, 237, 240, 247
 Writing · 48, 75, 117, 177, 238, 251, 254

ESP Berbasis ICT Dilengkapi CD | Dumiyati, Dkk. _ 182

Course SYLLABU
Competence
: ESP
: By the end of the course students will be
competently in English. The students are expect

1. Being ready to use language appropriately an
2. Being able to understand and handle telephon
3. Having ability for conducting meeting and dis
4. Having ability for delivering presentation
5. Being able to understand components of effec
6. Being able to identify sorts of business letter
7. Having ability to understand the idea in busin
8. Having ability to write business letter
9. Responding effectively and handling question

meeti Sub-Learning Outcomes Indicator Mater
ng (Sub- Competencies)
- Studen
1 The students are  The students needs
analys
comprehend the objective understand the
- Introd
of the course objectives of the n of E

course. - The
differe
betwee
ESP
Gener
Englis

ESP Berbasis ICT Dilengkapi

US (RPS)

able to familiarize themselves with business terminology and write
ted for:

nd correctly in job related tasks
ne messages and some conversations in business meeting,
scussion

ctive letter

ness letters

ns on job interviews

rial Activity and Assessment Score Reference
time Form Criteria 7%
nt 1. English For
allocation Non- Students’ specific
sis Lecturing & Test participatio Business
ductio Brainstormin n, berbasis ICT
ESP g attendance, dilengkapi
 Lecturing listening dengan CD
ences  Discussio and pembelajaran
en conceptuali dan Quiz I-
n zing skill spring, (2019),
and Dumiyati, agus
ral wardhono, Edy
sh Nurfalah,
Adrian Rosy
Starinne.

i CD | Dumiyati, Dkk. _ 183

The students has ability to The students are able to - De
perceive the description of on
ESP understand about ESP, Bu
s
particularly about En
in
Business English, and
- Th
identify the differences di
ce
between ESP and be
n
General English. an
Ge
En

2-3 The students are ready to - The students are Telephon

use Englis as the real able to understand Language
communication, especially about how to handle
for handling telephone - Out
outgoing calls,

language incoming calls, Calls

transfering calls, and - Inco
taking a message.

Calls

- Trans

Calls

- Takin

Message

ESP Berbasis ICT Dilengkapi

efiniti Lecturing & Non- Students’ 2. 2. Pengembangan
n of Brainstormin test participatio materi ajar ESP
usines g berbasis ICT,
 Lecturing n, (2017),
nglish  Discussio attendance, dumiyati, Agus
n ESP wardhono, Edy
he n listening Nurfalah, Adria
ifferen [TM : 1 x and Rosy Starinne.
es 100”]
etwee conceptuali 3. 3. Dudley – Evans,
zing skill T. (1997)
ESP Developments
nd In English for
eneral Specific
nglish Purposes : A
multidisciplinar
y Approach.
Cambridge :
Cambridge
University
Press.

ne Lecturing & Non Students 4. 4. Fiorito, Lorenzo.
e Brainstormin test performan Teaching
tgoing g  Tele 7% English for
ce Specific
oming  Lecturing pho Purposes. 5
 Role play ne May 2007.
[TM : 2 x con http://www.usin
100”] vers genglish.com/ar
atio ticles/teaching-
n english-special-
purposes.html

sfering

ng a 5. 5. Harding, Keith;
Henderson,
Paul. High
Season: English
for the Hotel

i CD | Dumiyati, Dkk. _ 184

4-5 The students are able to - The students can - Types
identify and understand Meeting
about how to conduct a identify types of - Participa
meeting in meetin
meeting - Agreem

- Students know how to and
disagree
use English and its in meeti
- Discu
manner in technique

participating the

meeting

- Students can

implement the

English discussion

6-7 The students are able to  The students -
practice interactively in understand and - Types
delivering presentation. skilful in using presentati
business English - A good
8 Mid-term test expresssions during presentati
presentation - Presen
technique
- How to
good
presentati
material

Written test Mid-term

ESP Berbasis ICT Dilengkapi

s of Lecturing & Non Students 7% and Tourist
Brainstormin test performan Industry.
ating g English 6. Oxford: Oxford
ng  Interactiv for ce University
ment busines Press, 2004
e group s
ement work Comm 6. Mascull, Bill.
ing unicati Business
ussion [TM : 2 x100 on Vocabulary in
e ”] Use.
Cambridge:Ca
mbridge
University
Press, 2002

7. 7. Wardhono, Agus,
Business

English,

Universitas

s of Lecturing & Non Students 7% PGRI
ion Brainstormin test performan
g English Ronggolawe
ion  Lecturing for ce Tuban.2000
ntation  Discussio busines 8. 8. Wardhono, Agus
e s dan Rosy,
n Commu Adria.
make [TM : 2 x nication Handbook of
100”] English for
ion

m test Doing Written Accuracy 15% Specific
Purpose.
exercises/writ Test of anwer Universitas

ing test [TM : points

i CD | Dumiyati, Dkk. _ 185

9 The students are able to  The students are - Forms
understand all types and able to identify parts Business
parts of business letters. of business letter Letter

 The students are

able to understand - Part

types of business Business

letter
 The students are Letter

able to find the idea

to arrange the

business letter

10 The students are able to  The students are - Forms

understand all types and able to identify parts personnel
of personnel letter
parts of Personnel letters. Letter
 The students are

able to understand - Part

types of personnnel personnel
letter
 The students are Letter

able to find the idea

to arrange the

personnel letter

11 The students are able to  The students are - Forms
understand all types and able to identify parts supplier
parts of supplier to of supplier to custumer,
custumer, customer to custumer, customer customer
supplier letters. to supplier letter supplier L

 The students are

ESP Berbasis ICT Dilengkapi

1 x 100”] PGRI.Tuban.20
14
s of Lecturing &  Non Students’ 7%

Brainstormin Test participati

g on,

 Lecturing attendance

of  Discussio , listening

n and

[TM : 1 x conceptual
100”] izing skill

s of Lecturing &  Non Students’ 7%

l Brainstormin Test participati
g on,

 Lecturing attendance

of  Discussio , listening

ln and
[TM : 1 x conceptual
100”] izing skill

s of Lecturing &  Non Students’ 7%
to Brainstormin Test participati
g
,  Lecturing on,
to  Discussio attendance
, listening
Letter n
and

i CD | Dumiyati, Dkk. _ 186