CAPA

THE INTERNET IS AN INFORMATION JUNKYARD 6/11/2018

AVOID JUNK, USE CRAAP

CURRENCY
RELEVANCE
AUTHORITY
ACCURACY
PURPOSE

CURRENCY RELEVANCE

CAUSE OF PEPTIC ULCERS? I WANT TO LEARN HOW TO FLY A KITE
1950-1980 stress SEARCH: FLY A KITE
1980 Barry Marshall won
Nobel Prize for proving: AUTHORITY
Bacterium H Pylori causes
ulcers • EXPERT = EDUCATION + EXPERIENCE

RELEVANCE

2

6/11/2018

ACCURACY PURPOSE: SALES OR EDUCATION?

BIAS = SALES
.COM
PEOPLE HONESTLY BELIEVE IN THINGS THAT ARE NOT TRUE (ADVERTISEMENTS)

EDUCATION
.GOV
.EDU
.ORG

LET’S USE SOME CRAAP Currency Relevance Authority Accuracy Purpose

CAN VACCINES CAUSE AUTISM?

HUFFINGTON POST WASHINGTON POST

“The idea that vaccines are a “The Centers for Disease
primary cause of autism is not Control and Prevention has
as crackpot as some might said flatly that there is no link
wish. Autism’s 60-fold rise in between vaccines and autism
30 years matches a tripling of and that vaccine ingredients
the U.S. vaccine schedule.” do not cause autism.”

Authority (Expert) ACCURACY (BIAS)
Who is Jenny McCarthy? Why Did She Say That Vaccines Cause Autism?

• Model and Actress Her Son Has Autism

• Not a Doctor She Wants to Find Cause

• Not a Scientist

• Has never worked in
medicine or science

3

WHO SAID VACCINES DO NOT CAUSE AUTISM? 6/11/2018
LOOK AT ORIGINAL SOURCE!
Currency Relevance Authority Accuracy Purpose
CENTERS FOR DISEASE CONTROL & PREVENTION

Currency Relevance Authority Accuracy Purpose Currency Relevance Authority Accuracy Purpose

Currency Relevance Authority Accuracy Purpose FALSE LEGAL WEBSITES:
WHICH WEBSITE IS FAKE?

4

CHECK STATE BAR WEBSITE FOR ACCURATE 6/11/2018
ATTORNEY CONTACT INFORMATION
CHECK STATE BAR WEBSITE FOR ACCURATE
ATTORNEY CONTACT INFORMATION

FALSE NEWS? CRAAP FACTCHECK.ORG
CHECK FACTCHECK.ORG
current

CRAAP FACTCHECK.ORG CRAAP FACTCHECK.ORG

relevant authority
purpose
accurate ACCURATE?

5

6/11/2018

SEARCH FACTCHECK.ORG SEARCH FACTCHECK.ORG

ACCURATE? ACCURATE?

currency

SEARCH FACTCHECK.ORG I DON’T HAVE TIME FOR ALL THIS CRAAP!

ACCURATE? HOW CAN I FIND OUT IF INFORMATION IS ACCURATE?

ASK A LIBRARIAN! WHY IS THERE SO MUCH INACCURATE INFORMATION
ON THE INTERNET?
• ANYONE CAN POST

• DELIBERATE SPOOFS

• SINCERE PEOPLE WITH
BAD INFORMATION

6

4 TOOLS FOR EVALUATING INTERNET INFORMATION 6/11/2018

• CRAAP FOR MORE INFORMATION CONTACT
• FACTCHECK.ORG DEBORAH RUMMELHART AT
• LIBRARIANS [email protected]
• BAR ASSOCIATIONS

7

USING THE CRAAP METHOD FOR EVALUATING WEBSITES*

CURRENCY
When was the information posted to the internet?
Tip: Search engine results are not usually ranked by date.

RELEVANCE
Does the information you retrieved answer your question?
Tip: Go beyond the first page of search results.

AUTHORITY
How much knowledge does the person or entity who posted the information have about the subject?
Tip: People with a combination of education and experience in a subject are likely to have the most
knowledge about that subject.

ACCURACY
Does the source of the information have a biased point of view which may affect the accuracy of the
information?
Tip: People or organizations which are focused on traumatic or negative experiences may inadvertently
provide false information.

PURPOSE
Is the website providing the information a for-profit or non-profit website?
Tip: Apolitical non-profit organizations such as educational institutions (.edu), government agencies
(.gov or a city, county, or state), and non-profits (.org) are more likely to have unbiased information.

*Developed by librarians at California State University, Chico

CONTINUED ON REVERSE

USE STATE BAR WEBSITES TO OBTAIN CONTACT INFORMATION
FOR ATTORNEYS OR LAW FIRMS
Tip: There are a number of false attorney and law firm websites that copy a genuine attorney or law
firm website and change the contact information in order to fraudulently collect fees.

USE FACTCHECK.ORG TO EVALUATE NEWS, POLITICAL, AND SCIENTIFIC INFORMATION
Tip: Factcheck.org is a non-profit non-partisan organization run by the University of Pennsylvania that
monitors the factual accuracy of what is said by major U.S. political players

WHEN IN DOUBT, ASK A LIBRARIAN
Tip: Many library systems enable you to ask questions by phone or through their website.

For questions or more information, please contact:
Deborah Rummelhart, Legal Technology Training Manager
[email protected]
213-330-2716 x722

Practice Aligned Resources
The PAR Center
601 W. 5th Street
Suite 230
Los Angeles, CA 90071
www.practicealigned.com

“I manage so much everyday. It’s a relief to know Translation By Design is handling my document
translation and interpreters. It gets done and I don’t have to think about it.” - Every legal client, ever.

E-Tech:

Future of Legal Technology/Software as a Service
Speaker: Trevor Jefferies, CS Disco Inc.

Trevor Jeffries, Esq. PRESENTATION: This course looks into issues such
as:

 What should legal professionals look for in newer
legal technology?

 What ethical issues face legal professionals who
want to use newer technologies based on cloud-
based software?

 How will legal professionals, typically untrained
in such technical matters, be able to evaluate the
efficacy of any one cloud-based software to meet their

ethical requirements?

 Does Software-as-a-Service (SaaS) meet the ethical requirements to preserve client infor-
mation and client records

 Should legal professionals be using cloud-based software to promote the interests of their
clients towards more efficient and cost-effective delivery of legal services such as discov-
ery?

 What costs, if any, can legal professionals ethically charge their clients for the use of SaaS?

 What costs, if any, may be recovered from opposing parties for the use of Saas?

Trevor Jeffries is Associate General Counsel for CS Disco, Inc., a legal technology com-
pany based in Houston, Texas. Prior to going in-house, Trevor worked for litigation boutiques
as well as Amlaw 50 firms. He represented major multinational companies in the fields of avi-
ation and aerospace, transportation, energy, insurance, and manufacturing in a wide range of
litigation matters, including commercial, intellectual property, product liability, premises, and
mass-tort.

Trevor earned his J.D. with honors from the University of Houston Law Center in 1994. Before
law school, he was a Captain in the U.S. Air Force, where he served as a T-38 Instructor Pilot

The Future of Le

Trevor Jefferies — Asso
CS Disc

egal Technology

ociate General Counsel
co, Inc.

Our Presenter

Trevor Je

Trevor is Asso
company base
for litigation bo
multi-national c
transportation,
of litigation ma
liability, premis

Trevor earned
Center in 1994
where he serv

efferies

ociate General Counsel for CS Disco, Inc., a legal technology
ed in Houston, Texas. Prior to going in-house, Trevor worked
outiques as well as AmLaw 50 firms. He represented major
companies in the fields of aviation and aerospace,
, energy, insurance, and manufacturing in a wide range
atters, including commercial, intellectual property, product
ses, and mass-tort.

d his J.D. with honors from the University of Houston Law
4. Before law school, he was a Captain in the U.S. Air Force,
ved as a T-38 Instructor Pilot and an F-15 Flight Commander.

The Future of Legal T

Where is Legal Technology Going?

■ Away from Enterprise solutions
■ Into the “Cloud”

Why Is it Going to the Cloud?

■ Better distribution and access
● Information available to end users anywhe
● Court, closings, depositions, client meeting
● Applications available where you need the

■ Generally more secure and stable
■ Less infrastructure to maintain and update

● Cloud updates free and automatic
■ Better cost predictability
■ More on these later . . .

Technology

ere in the world over the internet.
gs
em (“SaaS”)

Here be

Dragons

4

The Cloud - What is i

■ “Cloud” computing
■ “Software-as-a-Service”
■ Software distribution in whic

hosted by a vendor or servic
cloud” and then made availa
network, typically the interne

it?

ch an application (“app”) is
ce provider somewhere “in the
able to end users over a
et.

5

The Cloud - Why it m

■ It is the future of how law firm
■ Knowledge to comply with e
■ The Bench feels litigators are

● 63% feel typical lawyer d
knowledge on e-discove

● 23% feel competency ha
and the remaining 77% sa

matters?

ms and their clients work
ethical obligations (more later)
e incompetent on this stuff:
does not possess the requisite
ery
as not improved since last year,
aid only “slightly better”

6

Cloud-
Exam

-based
mples

Google Maps

8

Gmail

9

Amazon

10

Netflix

11

Business SaaS Apps

s

12

Legal SaaS Apps

What’s in common? All are in the cloud, re
the internet where and when you need the

equire no infrastructure, available over
em

13

Cloud

Scale

Massive Scale of the

e Cloud

15

Capacity to Spare

16

Worldwide Reach

17

C

Cloud Architecture

Schematic (typical)

Web Server 1 We

Incoming Data NETWORK-ATTACHED
STORAGE (NAS)
Email 9TB Block 1
Word
Excel 9TB Block 2
PowerPoint
Images 9TB Block n
CAD/CAM
TIFF or PDF
etc.

+
Optional Load File

Scheduler W

FFirireewwaalll Web Server n
Load Balancer
eb Server 2

DATABASE SERVERS SECOND DATA CENTER
DB Server 1 DB Server 1
DB Server 2 DB Server 2

NAS

DB Server n

Worker 1 Real-time replication
Worker n

19

Can (or Should) Law

In the business to p
Requires continuou
Are the firm’s resou
Security qualificatio
Can (or should) you

Firms Compete?

practice law, not manage and secure data
us vigilance in security, infrastructure, and compliance
urces well-spent on such an investment?
ons (partial list, ever evolving)
ur firm try to keep up with the cloud professionals?

20