วิชา ศท. (GE) ๒๑๑๐๓
ภาษาองั กฤษในหน้าที่ตาํ รวจ
ตําราเรยี น
หลักสตู ร นักเรียนนายสบิ ตาํ รวจ
วชิ า ศท. (GE) ๒๑๑๐๓ ภาษาอังกฤษในหนาทตี่ าํ รวจ
เอกสารนี้ “เปน ความลับของทางราชการ” หา มมใิ หผ หู นึ่งผูใดเผยแพร คดั ลอก ถอดความ
หรอื แปลสวนหนงึ่ สว นใด หรอื ทั้งหมดของเอกสารนเ้ี พื่อการอยางอ่ืน นอกจาก “เพื่อการศกึ ษาอบรม”
ของขาราชการตํารวจเทาน้ัน การเปดเผยขอความแกบุคคลอ่ืนที่ไมมีอํานาจหนาที่จะมีความผิดตาม
ประมวลกฎหมายอาญา
กองบญั ชาการศกึ ษา สํานกั งานตํารวจแหง ชาติ
พ.ศ.๒๕๖๑
คํานาํ
หลักสูตรนักเรียนนายสิบตํารวจ (นสต.) เปนหลักสูตรการศึกษาอบรมท่ีมีเปาหมาย
เพ่ือเสริมสรางใหบุคคลภายนอกผูมีวุฒิประกาศนียบัตรประโยคมัธยมศึกษาตอนปลาย (ม.๖) หรือ
ประกาศนียบัตรวิชาชีพ (ปวช.) หรือเทียบเทา ท่ีเขารับการฝกอบรมมีความรู ความสามารถ และ
ทักษะวิชาชีพตํารวจ รวมถึงพัฒนาบุคลิกภาพรางกายใหเหมาะสมสําหรับการปฏิบัติงานตํารวจ
ในกลุมสายงานปองกันปราบปราม ตลอดจนเตรียมความพรอมทางดานจิตใจและวุฒิภาวะใหมี
จติ สาํ นึกในการใหบ รกิ ารเพ่อื บาํ บดั ทุกขบาํ รงุ สขุ ของประชาชนเปนสําคัญ
กองบัญชาการศึกษา ไดรวมกับครู อาจารย และครูฝก ในสังกัดกองบังคับการ
ฝก อบรมตาํ รวจกลาง และกลมุ งานอาจารย กองบญั ชาการศกึ ษา ศนู ยฝ ก อบรมตาํ รวจภธู รภาค ๑ - ๙
และกองบัญชาการตํารวจตระเวนชายแดน ตลอดจนผูทรงคุณวุฒิจากภายนอก จัดทําตําราเรียน
หลกั สตู รนกั เรยี นนายสบิ ตาํ รวจชดุ นี้ ซง่ึ ประกอบดว ยองคค วามรตู า งๆ ทจี่ าํ เปน ตอ การพฒั นาศกั ยภาพ
ของนกั เรยี นนายสบิ ตาํ รวจใหเ ปน ขา ราชการตาํ รวจทพ่ี งึ ประสงคข องประชาชน เพอ่ื ใชส าํ หรบั ประกอบ
การเรียนการสอนนักเรียนนายสิบตํารวจใหมีความพรอมทั้งดานความรู ความสามารถ กําลังกาย
และจติ ใจ จนสามารถเปน ขา ราชการตาํ รวจทป่ี ฏบิ ตั งิ านใหบ รกิ ารสงั คมและประชาชนไดอ ยา งตรงตาม
ความตอ งการอยา งแทจ รงิ และมีความพรอ มในการเขา สูประชาคมอาเซียน
ขอขอบคุณครู อาจารย ครูฝก และผูทรงคุณวุฒิทุกทาน ท่ีไดรวมกันระดมความคิด
ใหคําปรึกษา คําแนะนํา ประสบการณท่ีเปนประโยชน รวมถึงการถายทอดองคความรู
ที่เปนประโยชน จนทําใหการจัดทําตําราเรียนหลักสูตรนักเรียนนายสิบตํารวจสําเร็จลุลวงไดดวยดี
ซ่ึงกองบัญชาการศึกษาหวังเปนอยางยิ่งวาตําราเรียนชุดนี้คงเปนประโยชนตอการจัดการเรียน
การสอนและการจัดการฝกอบรมของครู อาจารย และครูฝก รวมตลอดถึงใชเ ปนคมู อื การปฏบิ ัตงิ าน
ของขาราชการตํารวจ อันจะสงผลทําใหสํานักงานตํารวจแหงชาติสามารถสรางความเชื่อม่ันศรัทธา
และความผาสุกใหแ กประชาชนไดอยา งแทจรงิ
พลตํารวจโท ( รอย อิงคไพโรจน )
ผูบ ญั ชาการศึกษา
สารบญั หนา
๑
Unit 1 Greeting and Introduction ๗
Unit 2 Asking and Confirming Understanding ๑๓
Unit 3 Giving Advices and Warnings
Unit 4 Asking for and Giving Directions ๑๙
Unit 5 Calling Police ๓๕
Unit 6 Describing People ๔๓
Unit 7 Questioning a Witness/Victim ๕๓
Unit 8 Questioning a Suspect ๖๙
Unit 9 All about Traffic ๘๑
Unit 10 Get Ready for Scenarios ๙๓
Appendix ๑๐๓
References ๑๒๐
วิชา ศท. (GE) ๒๑๑๐๓
ภาษาอังกฤษในหนา ทต่ี ํารวจ
คณะผจู ัดทาํ
๑. พล.ต.ท.รอย องิ คไพโรจน ผบช.ศ. ท่ีปรกึ ษา
๒. พล.ต.ต.ศรกฤษณ แกวผลึก รอง ผบช.ศ. ท่ปี รกึ ษา
๓. พ.ต.ท.หญิง อมรรัตน ณฐั ไตรสทิ ธ์ิ สว.ฝายบรกิ ารการฝก อบรม
บก.ฝรก.
๑
Unit 1
GreeƟng and IntroducƟon
LEARNING OBJECTIVES
• Police trainees will demonstrate their understanding of the nature of
greeting in various situations.
• Police trainees will be able to introduce themselves confidently when
they deal with foreigners.
• Police trainees understand and recognize cross cultural communication.
VOCABULARY
Ranks (¥«) Pol.SubͲLieutenant ¦...
Pol.General ¡¨..°. Pol.Senior Sergeant Major ..
Pol.Lieutenant General ¡¨...
Pol.Major General ¡¨... Pol.Sergeant Major ...
Pol.Colonel ¡..°.
Pol.Lieutenant Colonel ¡... Pol.Sergeant ..°.
Pol.Major ¡...
Pol.Captain ¦..°. Pol.Corporal ...
Pol.Lieutenant ¦...
Pol.Lance Corporal ...
introduce(v.) ³ε
offer (v.) Á°
officer (n.) Áoµ®oµ¸É
๒
PATTERN 1: GREETING
LANGUAGE FOCUS
1. Greeting How are you?
Hello. How are you doing?
Hi. How is it going?
(Good) morning. Is everything all right?
(Good) afternoon. How is everything?
(Good) evening. How are things?
How do you do?*
2. Responding to a Greeting
I’m fine, thank you. And you? Not too bad.
Fine, thanks. So so.
Pretty good, thanks. Not very good.
Very well, thank you. Not very well.
Great.
*µ¦µ¤oª¥ How do you do? ´Ê Ä´» ´ ŤÅn o®¤µ¥¹Ânµ¦´ µ¥¦´Ê ¦Áµn ´Ê Â¥n ´ ®¤µ¥¹µ¦µ¤ªµn
µ¥¸Å®¤oª¥
®µÁȵ¦°Âµª°´ §¬ ³°oª¥ How do you do?
®µÁÈ µ¦°Â°Á¤¦·´ ³°oª¥ I’m fine, thank you. (ªn Ä®n¨oª °Á¤¦·´ ³µ¤ How do you do?
ÄÁ·Á¸¥ª´ ´ µ¤oª¥ How are you?)
๓
PATTERN 2: INTRODUCTION
LANGUAGE FOCUS
1. Introducing Yourself I’m Police Lance Corporal
Hello. (¥«) (ɺ°)
Good morning.
Good afternoon. My name’s ………………………
Good evening.
May/Can I introduce myself? (ºÉ°)
Let me introduce myself.
I would like to introduce myself.
PATTERN 3: ASKING FOR AND OFFERING HELP
LANGUAGE FOCUS Responding
Yes, sure.
Yes, no problem.
1. Asking for Help Of course.
Certainly.
Ask someone for help I’d be happy/glad to help.
Can you give me a hand with this?
Could you help me for a second?
Can I ask you for a favor?
Would you mind helping me with this?
Lend me a hand with this, please.
I wonder if you could help me out.
I need some help, please.
Excuse me. Can you help me with this?
Can someone help me, please?
๔
2. Offering Help Responding
Offer help to someone
May I help you? Accepting the offer
What can I do for you? Yes, please.
Do you need any help? That’s very kind of you.
Is there anything I can help? Thank you.
Is there anything I can do for you? Thanks a lot.
Are you looking for anything? If it’s no trouble.
Call 191 when you need help. Refusing the offer
Call 1155 if you need help. No, thanks.
If you need any help, you can call 1155 for No, that’s all right. Thank you.
tourist police. No, thanks, I’m okay.
I will contact the responsible officer for you. I don’t want to bother you.
3. Thanks
Thanks Respond
Thanks. You’re welcome.
Thank you. It’s all right.
Thanks a lot. That’s all right.
Thank you indeed. Not at all.
Thank you so much. My pleasure.
It’s very kind of you. No problem.
That’s very kind of you. Don’t mention it.
I really appreciate that.
Thank you for your help.
Thank you very much for your help.
๕
LANGUAGE PRESENTATION
Dialogue 1: At Sanamluang, an American woman seems to get lost. Pol.Lance
Corporal Piti is on duty and he wants to check if she needs any help.
Pol.L/Cpl. Piti : Good afternoon, I’m Pol.Lance Corporal Piti. What can
I do for you?
American woman: Hi, officer. I’m alright.
Pol.L/Cpl. Piti : It seems that you got lost. Are you sure that everything
is ok?
American woman: Yes, I’m ok. Thank you so much for your offer.
Pol.L/Cpl. Piti : You’re welcome. If you need any help, you can call
1155 for tourist police. Have a good day, ma’am.
Dialogue 2: While Pol. Corporal Mana is patrolling around Victory Monument,
he notices an English couple looking at a map. He then approaches them and
offers help.
Pol.Cpl.Mana: Good morning, I’m Pol.Corporal Mana. How are you
today?
Dave: Good morning, officer. We are good. How are you?
Pol.Cpl.Mana: I’m fine. I saw you guys looking at the map. Do you need
any help?
Mary : We’re ok actually. We just wanted to see how many tourist
attractions are around here. But thanks a lot.
Pol.Cpl.Mana: No problem. Have a nice day.
๖
Dialogue 3: While Police Corporal Pitoon is on duty, an old Australian woman
approaches to him.
An old woman: Excuse me, can you help me?
Pol.Cpl.Pitoon: Of course ma'am, what can I do for you?
An old woman: Someone just snatched my purse off my shoulder outside
the hotel.
Pol.Cpl.Pitoon: Are you OK?
An old woman: Yes, just shaken up a bit.
Pol.Cpl.Pitoon: Why don't you sit down here for a while and then I'll take
you to make a complaint at the police station.
ACTIVITIES
Activity I : Greet and introduce yourself to class.
Activity II : Work in pairs. Choose one of sample dialogues. Practice and role
play in front of the class.
SUGGESTED LEARNING RESOURCES
https://www.youtube.com/watch?v=hͲVKSSd9hko
๗
Unit 2
Asking and Confirming Understanding
LEARNING OBJECTIVES
• Police trainees will be able to use some useful expressions to ensure
that the information they get from foreigners is accurate.
• Police trainees will be able to use some useful expressions to ask for
clarification and if they want to make sure that foreigners have understood,
they can request confirmation that the foreigners have received the message.
VOCABULARY
miss (v.) ¡¨µ lose (v.) ε®µ¥
repeat (v.) ¨µn ªµÎ Ê leave (v.) °·Ê °°µ
catch (v.) Åo¥· kidding (adj.) ¨o°Á¨n
understand (v.) Á
oµÄ clarify (v.) °·µ¥
PATTERN 1: ASKING FOR REPETITION
LANGUAGE FOCUS Sorry, could you say that again?
Would you mind repeating that please?
Pardon me.
Excuse me? Could you please repeat it again?
What did you say? Would you repeat that again?
What was that?
๘
Sorry, again please. Please say that again. I could not
Sorry, slowly please. understand.
Sorry, I missed that.
I didn’t get that. Please speak slowly. I could not follow
I'm sorry. I didn't catch that. your words.
Sorry, I didn’t hear you.
I’m not following you. I didn't catch that. Could you repeat that,
What do you mean by that? please?
I missed that. Could you say it again,
please?
Could you be more specific?
I don’t think I got your meaning. Could you go over that again?
Note: ĵ¦¡¼
´ ´ ®ª³Á¡É°º Ä®o ¡¼o ¼ °· µ¥Á¡¤É· Á¤· »°µ³Äo ¦³Ã¥Á·
°Ã¬ªµn “Sorry,”
“Just a second,” “Sorry to interrupt.” µ´ Ê Á¡°Éº ªµ¤»£µ¡ Äo¦³Ã¥Îµµ¤¸É
¹ Ê ooª¥
“Would you mind…?” ®¦°º “Could I ask you…?” ®¦°º “Could you…?” ¨oªµ¤oª¥¦³Ã¥É¸
» °ªnµ » ŤÁn
oµÄķɸÉo¡¼ ¼ Á¡·É³¡¼ Šå¨µn ªªnµ “I didn’t catch that,” ®¦°º “I didn’t
get that.” Á¡É°º ÂÄ®Áo ®È ªnµ»Ä¢´ Ân»o°µ¦É¸ ³¤´ É Äªnµ»Á
µo ÄÄ»
¦³ÁÈ µÎ ´ ɸ ¡¼o ¼ ¨nµª¤µ´Ê ®¤
PATTERN 2: CHECKING AND INDICATING UNDERSTANDING
LANGUAGE FOCUS
Sorry, does it mean …...., right? If I understand it correctly, you…
You mean ……..….. What you are trying to say is ……………..
What you mean is …………….. Let me see if I understand.
So, it means that………. Let me see if I’ve got that (right).
So, you are saying that……… Let me repeat that back.
So, you think (that) ……………….. If I understand you, you're saying
(I think) what you mean is…….. that……..…
๙
What you're saying is ………….. If I'm hearing you correctly, you are
I thing you are saying……….. saying…………
PATTERN 3: ASKING FOR CLARIFICATION
LANGUAGE FOCUS What do you mean (by that)?
What does that mean?
Could you clarify that for me?
Do you mean………..?
Are you saying……….?
Does that mean………?
LANGUAGE PRESENTATION
Dialogue 1: On his duty, Pol.Sergeant Chaiyanant sees an Asian guy trying to
find something under his bench.
Pol.Sgt.Chaiyanant : Hi, I’m Pol.Sergeant Chaiyanant. Is there anything I can
help?
Kesuke: Oh, yeah. I am not sure if I lost my passport.
Pol.Sgt.Chaiyanant : Sorry, could you say that again?
Kesuke: Uh, I could not find my passport. I am not sure if I have
brought it with me today.
Pol.Sgt.Chaiyanant : Oh I see. Perhaps you left it at the hotel.
Kesuke: Maybe. I’d better check at my room.
Pol.Sgt.Chaiyanant : If you need any help, you can call 1155 for tourist
police.
Kesuke: Alright. Thanks officer.
Pol.Sgt.Chaiyanant : My pleasure.
๑๐
Dialogue 2: While Pol.Sergeant Major Saisilp is on duty, a European guy
comes to him and asks for help.
European guy: Hey, I really need a beer right now. I haven’t had it
for many days.
Pol.Sgt.Maj. Saisilp : Slowly please.
European guy: Is there a pub around here?
Pol.Sgt.Maj. Saisilp : Yes, it is right there at the corner.
European guy: Thanks man! Let’s go and have a drink with me.
Pol.Sgt.Maj. Saisilp : If I understand it correctly, you are inviting me to
have a drink in the uniform?
European guy: Hey, I’m kidding, man! Thanks for your help.
Pol.Sgt.Maj. Saisilp : Alright. Have fun.
ACTIVITIES
Activity I : Put these words in order.
1. please/sorry/./again/,
……………………………………………………………………………………………………………...
2. that/ I /sorry/. /didn’t/ but / am/ I /catch
……………………………………………………………………………………………………………...
3. again/ you/ please/ repeat/ could/ it/?
……………………………………………………………………………………………………………...
4. again/ please/ that/say/. / could/ I / understand/?/ do not / you
……………………………………………………………………………………………………………...
5. slowly/ please/. /speak/ I /could/ your/ not /follow/ words/.
……………………………………………………………………………………………………………...
๑๑
Activity II : Complete the sentences by using the words given.
missed see explain catch
get understand say it
repeat follow that run
1. I am sorry but I didn’t………………that. Can you……………that, please?
2. I am sorry I don’t…………………you. Could you………………..it again, please?
3. I don’t…………………what you mean. Could you…………………through that
again.
4. Sorry, I …………………that. Could you say……………………again, please?
Activity III: Explain the meanings how to use these phrases.
Phrases Meaning and Use
1) Going back what you just said
about…
2) Correct me if I am wrong.
3) In a nutshell
4) What exactly do you mean by?
5) Does that make everything clear?
6) It’s not exactly what I meant.
7) I must have misunderstood what
you said.
8) Could you go over that again?
๑๒
Phrases Meaning and Use
9) Could you please clarify what you
mean?
10) No, I meant…..
SUGGESTED LEARNING RESOURCES
https://www.thoughtco.com/confirmingͲinformationͲ1212052
https://www.youtube.com/watch?v=ysrNAq98Wf0
๑๓
Unit 3
Giving Advices and Warnings
LEARNING OBJECTIVES
• Police trainees are capable of giving some advice to foreigners in
various situations.
• Police trainees are capable of warning foreigners about Dos and
Don’ts in Thailand to avoid dangers and prevent crimes and accidents.
VOCABULARY
keep (v.) ÁÈ ¦´¬µ belongings (n.) ¤´ · ªn ª´
chat (v.) ¡¼ ¥» prohibit (v.) ®oµ¤
visit (v.) Á¥¸É¥¤¤ arrest (v.) ´
interesting (adj.) ɸµn Ä photocopy (v.) nµ¥Á°µ¦
PATTERN 1: GIVING ADVICES
LANGUAGE FOCUS It is illegal to use/carry/sell the drugs.
You had better go to the police station.
It is not safe here.
You had better…….
๑๔
You should….. You should keep your passport/ID with you
I think you should*….. at all time.
You ought to* …………
I think you should dress properly.
You should not …….. You should not leave the child alone.
You ought not to …………
You ought not to stay alone in the deserted
area.
I don't think you should…. I don’t think you should dress like this.
Maybe you should…….. Maybe you should go back to the hotel.
Why don’t you………… Why don't you call the company?
If I were you, I would …… If I were you, I would call 191.
In your position, I would…
*should ¨³ ought to ¤¸ªµ¤®¤µ¥Á®¤º°´ º° “ª¦³” ÂÂn µn ´ ¦¸É Á¤Éº°³ÄoÁÈ ¦³Ã¥Îµµ¤ ³·¥¤
Äo should ¤µªµn
PATTERN 2: GIVING WARNINGS
LANGUAGE FOCUS
Look out!/ Watch out!/ Be careful!
Don’t………….! Don’t leave your belongings unattended.
You’d better not………..! You’d better not run the red light!
I warn you not to………… I warn you not to drive drunk.
Please do not……… Please do not accept a ride from a stranger.
๑๕
LANGUAGE PRESENTATION
Dialogue 1: While Pol.Lance Corporal Major UͲthai is patrolling along Hua Hin
beach at midnight, he sees two Korean girls chatting on the sand.
Pol.L/C UͲthai : Hello,I’m Pol.Lance Corporal UͲthai. I’m a patrol police in
this area.
Korean girl: Hi officer. The weather is so nice.
Pol.L/C UͲthai : Yes, it is cool in the night time. But now it’s midnight. It might
not be safe here. You had better go back to the hotel.
Korean girl: Yeah, we will leave soon. Thanks a lot officer.
Pol.L/C UͲthai : Don’t mention it.
Dialogue 2: A tourist is asking for advice from Pol.Sergeant Suchai about
tourist attractions in Bangkok.
A tourist: Excuse me. May I ask some questions?
Pol.Sgt.Suchai : Sure.
A tourist: It’s my first time here, so I would like to know some good
places in Bangkok I should visit?
Pol.Sgt.Suchai : I think you shouldn’t miss the Grand Palace. You will see
the Emerald Buddha there.
A tourist: Oh, it’s interesting.
Pol.Sgt.Suchai : But you cannot enter there with shorts. You should dress
properly. You should wear long pants.
A tourist: That sounds great. Well, what about shopping? I’d like to
buy some souvenirs for my family and friends.
Pol.Sgt.Suchai : JJ Market would be best but don’t carry too much cash and
beware of pickpocketing because the place is always
crowded.
A tourist: Thank you for your advice.
Pol.Sgt.Suchai : That’s alright. Have a nice trip!
๑๖
ACTIVITIES
Activity I: Match the questions in Column A with the appropriate answers in
Column B.
Column A Column B
1. You’re on the beach seeing tourists a. Be careful of your wallet. Please
are going to go into the water check your belongings while
while it’s raining. traveling.
2. You see a couple of tourists b. You shouldn’t leave your
sunbathing without any clothes on belongings unattended.
3. While a tourist is walking pass by. c. Nudity is prohibited on this beach.
You see a passport drop in front of You should have your swim suit on
you. You keep it and hand it to that while you sunbathing.
tourist and warn him.
4. You see a backpack and some other d. You shouldn’t go into the water
things left at a bus station. You stand because there’re lots of jelly fish in
there until their owner appears. He there.
said he went to the toilet.
5. You see a wallet appear in the back e. By law, you must carry your passport
pocket of a tourist’s jeans. with you at all times in Thailand.
Tourists have been arrested because
they were unable to produce their
passport. Moreover, you should
photocopy all your important
documents in case of loss.
Activity II: Work in groups of 4. Create a conversation according to one of
the following situations. Then roleͲplay in front of the class.
1. A foreign woman is wearing a bikini and sitting alone on the beach at
dusk. (o®¼ ·n» · ·¸É°¥¦n¼ ·¤®µÁ¸¥ª°¡¨µÎÉ o®¼ ·°ªµn °n ¥µ¤µ´É Á¨n )
๑๗
2. An old foreign woman is sitting alone on the bench in the park at
midnight. She looks very upset. (®·¼ °µ¥» µn µ· ε¨´ É´ °¥Án¼ ¡¸¥¨µÎ ¡´ ¤oµ´É
嵦³°Á¸É¥º Á°Á¼ «¦oµ¤µ)
3. A tourist takes a sunͲbath without any clothes on. (´ n°Áɸ¥ªÎµ¨´ °Á¨°º ¥
°µÂ°¥)n¼
4. You see a suitcase and some other things left unattended at a train station
and you know that those things belong to a foreign woman walking
nearby. (» ¡¦³Áq µÁ· µÂ¨³·É
°°ºÉÇ ¼ ·Ê Ūoɸµ¸¦Å¢ Ân » ¦µªµn É·
°
Á®¨µn ´Ê ÁÈ
°´ °n Á¸É¥ªµªµn µ· ¸Éε¨´ Á· °¥Än¼ ¨oÇ ¦·Áª´Ê )
5. Tourists dress in shorts walking toward the entrance of the Temple of
Emerald Buddha. (´ n°Á¸É¥ªÄn µÁ
µ´Ê ε¨´ Á· Á
oµÅĪ´ ¡¦³Âoª)
S6U . G GESTED LEARNING RESOURCES
https://www.youtube.com/watch?v=qL6EͲC7ilYg
https://www.youtube.com/watch?v=e_cvIjWOdec
http://www.thaizer.com/thailandͲdosͲandͲdonts/
https://www.berea.edu/publicͲsafety/crimeͲpreventionͲtips/
๑๘
๑๙
Unit 4
Asking for and Giving DirecƟons
LEARNING OBJECTIVES
• Police trainees understand and can use vocabulary about places,
landmarks, public transportation, and directions correctly.
• Police trainees are able to give directions to foreigners when they ask
them for directions on how to go somewhere.
VOCABULARY
Giving Directions intersection (n.) ¸ÉÂ¥
left side
oµoµ¥
across ¦
oµ¤ near (prep.) Ĩo
next to (prep.)
oµÇ
from/opposite(prep.) North (n.) ·«Á®º°
one block ®¹É nª¹
behind (prep.)
oµ®¨´ over there ¦Ão
pass through (v.) µn ...
between (prep.) ¦³®ªµn right side
oµ
ªµ
South (n.) ·«Äo
corner (n.) ®ª´ ¤¤» turn left (v.) Á¨¥¸ Ê ªoµ¥
turn right (v.) Á¨¸¥Ê ª
ªµ
cross (v.)
oµ¤ West (n.) ·«³ª´
destination (n.) » ®¤µ¥¨µ¥µ
East (n.) ·«³ª´ °°
facing you ¦®oµ
far (adj.) Ũ
go straight (v.) ¦Å
in front of (prep.)
oµ®oµ
๒๐
Places pier nµÁ¦º°
amusement park ª» police station µ¸µÎ ¦ª
aquarium ª´ ªrÎµÊ police sub station o °¤Îµ¦ª
bakery shop ¦o µ
¤´ post office ɸεµ¦Å¦¬¸¥r
bank µµ¦ pub ´
book store ¦oµ®´ º° railway station µ¸¦Å¢
BTS/sky train station µ¸¦Å¢¢o µ restaurant ¦o µ°µ®µ¦
bus stop o µ¥¦Á¤¨r shopping center «¼ ¥rµ¦oµ
taxi stand » °¦´/n
bus terminal µ¸
n oü ¥µ¦
church Ãr
coffee shop ¦o µµÂ¢ temple ª´
convenient store ¦oµ³ªº°Ê tourist attractions µ¸Én°Áɸ¥ª
department store ®oµ¦¦¡· oµ zoo ª´ ªr
entertainment µ´ Á·¦ Objects/Construction on the Road
complex ª¦
bicycle lane/bike lane µ¦´ ¦¥µ
floating market ¨µÎµÊ bus stop o µ¥¦¦³Îµµ
food court/center «¼ ¥r°µ®µ¦ curb
°¢» µ
hospital æ¡¥µµ¨ expressway µªn
hotel 榤 flashing light Å¢³¡¦·
internet café °· Á°¦rÁȵÁ¢n flyover/footbridge ³¡µ¨°¥
footpath/ pavement µÁoµ/ ¢» µ
liquor store ¦o µ
µ¥Á¦Éº°¤ºÉ
°¨°±°¨r motor way µªn Á¨É¥¸ Á¤º°
MRT/underground µ¸¦Å¢Äo· parking lot ¸É°¦
train station
¡¡· · £´ µ public way µµµ¦³
national museum ®nµ·
railroad crossing µ
oµ¤µ¦Å¢
office building °µµ¦µÎ ´ µ rope bridge ³¡µÂ
ª
park ªµµ¦³ roundabout ªÁª¸¥
๒๑
sidewalk µÁ· traffic island Áµ³¨µ
speed bump ®¨´ Áµn ´ µ¦µ¦
streetlight Å¢ traffic sign °Ã» ¤r
µ¥¦³´ (Á¥¸
toll way µn µn µ) tunnel µ¤oµ¨µ¥
zebra cross/
pedestrian crossing
PATTERN 1: ASKING FOR DIRECTIONS
LANGUAGE FOCUS
1. Asking for Directions
Excuse me. Where is……….?
Excuse me. I’m looking for……….
Excuse me. How can I go to……….?
Excuse me. Do you know how to go to………?
Excuse me. Could/Can you tell me where………is, please?
Excuse me. Could/Can you tell me the way to………., please?
Excuse me. Could/Can you tell me how to get to………., please?
Excuse me. Could/Can you help me find……….?
Excuse me. Is there a………near/around here?
I’m not sure. Let me check.
2. Responding
Yes./ Sure./ Ok./ Of Course./Certainly.
๒๒
LANGUAGE PRESENTATION
Dialogue 1: A Chinese guy sees Pol.Sergeant Thiti standing near a police box.
He walks to the police and asks for help.
Jin Tao: Excuse me. Do you know how to go to Wat Po?
Pol.Sgt.Thiti: Sure. It’s on this road.
Jin Tao: Thanks!
Pol.Sgt.Thiti: No problem.
Dialogue 2: Three tourists are driving to Doi Intanon but they are not sure if
they are on the right way. So they ask Pol.Lance Corporal Witit who is
facilitating traffic nearby.
Tourist: Excuse me, officer. How can I go to Doi Intanon? Am I on
the right way?
Pol.L/Cpl.Witit: I’m not sure. Let me check. I just came here for few
days…. Ok. You are on the right way. Just follow the sign
on this road.
Tourist: Alright. Thanks a lot.
Pol.L/Cpl.Witit: You’re welcome.
Dialogue 3: Two Asian guys are looking at a map and shouting at each other.
Pol.Sgt.Tosapol: Hi, do you need any help?
Guy 1: We were supposed to meet a friend at Happy coffee shop and
now we are lost.
Pol.Sgt.Tosapol: Slow down. No need to argue at each other.
Guy 2: He is the one who got me late. He said we had to come this
way.
Pol.Sgt.Tosapol: Okay, but you are not on the right direction.
Guy 2: I know!!! He led me here. We are late now.
๒๓
Pol.Sgt.Tosapol: : Let me rephrase. You have to meet your friend at Happy
coffee shop.
Guy 1: Last time I came here I took this route but I don’t know why it’s
not correct.
Pol.Sgt.Tosapol: It’s because you forgot to turn right at the last soi.
Guy 1: So I need to walk back.
Pol.Sgt.Tosapol: No need. You can go this way as well. Let me show you the
way. Not to worry. Please walk to Tops supermarket and turn
left then you will see a small road. You will see a bookstore.
The coffee shop is behind it.
Guy 1: Thanks, officer
Dialogue 4: An old lady walks around at the park looking upset.
Pol.Cpl.Torahod: Good morning, do you need any help?
Old lady: I want to go to BTS station but no one can help me. They don’t
talk to me.
Pol.Cpl.Torahod: I see. May be they cannot speak English. I’m sorry for that.
Old lady: I am old! At least they should care!
Pol.Cpl.Torahod: I understand but don’t take it personal. I am here now.
Old lady: Will you take me there?
Pol.Cpl.Torahod: I am on duty. I can’t take you there but I will show you the way.
It’s not far.
Old lady: Are you sure? How come it seems far to me?
Pol.Cpl.Torahod: Once you make it to the main gate, it will take only 5 minutes
to get to BTS station.
Old lady: That sounds okay to me.
Pol.Cpl.Torahod: Let me take you to main gate. Please walk with me.
๒๔
Old lady: Thanks a lot.
Pol.Cpl.Torahod: When you leave the main gate. You just turn right and walk
straight for 5 minutes, you will see BTS station on your left.
ACTIVITIES
Activity I: Put the different parts of the conversation in the correct order.
Put the number 1 – 4 on the underline.
…………………… Thank you.
…………………… Yes, there’s a bank on the corner.
…………………… Excuse me. Is there a bank around here?
…………………… You’re welcome.
Activity II: Rearrange these sentences to be the complete conversations and
then practice with your partner.
Conversation 1
Ͳ The railway station?
Ͳ Go straight on. It’s about 500 meters up this road on your right.
Ͳ Excuse me, how can I get to the station, please?
Ͳ Yes, that’s right. I want to get to the railway station.
Ͳ Thank you so much.
Man: ………………………………………………………………………………………………………………
You: ………………………………………………………………………………………………………………
Man: ………………………………………………………………………………………………………………
You: ………………………………………………………………………………………………………………
Man: ………………………………………………………………………………………………………………
๒๕
Conversation 2
Ͳ And do you know where the Bangkok Bank is?
Ͳ Is that far?
Ͳ You’re welcome.
Ͳ Excuse me. Can I get to the Central Department Store this way?
Ͳ Yes, it’s on this street, keep walking for two blocks and it’s on the
corner, on the right.
Ͳ Yes, Turn right, and then take the second turning on your left.
Ͳ Thank you very much.
Ͳ It’s about 15 minutes walk.
Man: ………………………………………………………………………………………………………………
You: ………………………………………………………………………………………………………………
Man: ………………………………………………………………………………………………………………
You: ………………………………………………………………………………………………………………
Man: ………………………………………………………………………………………………………………
You: ………………………………………………………………………………………………………………
Man: ………………………………………………………………………………………………………………
You: ………………………………………………………………………………………………………………
PATTERN 2: GIVING DIRECTIONS
LANGUAGE FOCUS
1. Giving Directions
Turn left Ͳ Turn right Ͳ Go straight on/ahead (until you see………)
Walk along this road for 2 blocks/ 50 meters
Go along this road/street.
Go straight up/down this road/street.
Pass through 2 intersections/ stop signs/ traffic lights.
๒๖
Cross the road/ street.
Carry on up this road/street.
Walk up/down this road/street.
You will see………(then………..).
It is over there.
It is on……….road/street.
It is near/next to/behind/in front of/opposite to/…………………
It is on the left/ right side of………
It is on the opposite side of the road.
It is on the corner. /It is at the corner on the left/right.
It is at the end of the road/street on the left/right.
It is at the first corner on the left/right.
It is on your left/ right.
2. Giving an idea of distance
Question Answer
Is it far? Not really./It is not very far.
It is quite near here, actually.
It is quite far.
How far is it? About 50 meters.
How long does it About 10 minutes.
take? It is only 5 minutes from here.
It won’t take you very long to get there.
It will only take about 10 minutes to get there.
3. Suggesting Transportations
You’d better take taxi/ sky train/ underground train.
Take a taxi/ sky train (BTS)/ underground train/ bus number....
๒๗
LANGUAGE PRESENTATION
Dialogue 1: Julia has lost her purse and wants to go to the police station. She
walks to a traffic police working on the street and asks for the direction.
Julia : Excuse me. Can you help me, please?
Pol.Sgt.Maj.Tawin: Yes, of course.
Julia : I just lost my purse. Could you tell me where the police
station is?
Pol.Sgt.Maj.Tawin: Yes, walk along this road for 100 meters. You will see it
on your right.
Julia : Thanks!
Dialogue 2: Bob wants to visit PaͲTong beach and travels around the area. But
first he needs information on some tourist attractions. Pol. Corporal Kittikorn
is asked to show the way to the nearest Tourist Service Center.
Bob: Good morning, officer. Is there a Tourist Service Center
around here?
Pol.Cpl.Kittikorn: Yes. Would you like to go there?
Bob: Yes. Is it far from here?
Pol.Cpl.Kittikorn: Not really. It will only take 10 minutes to get there.
Bob: Would you please tell me the way to go there?
๒๘
Pol.Cpl.Kittikorn: Certainly. Turn right at the intersection. Go straight on
until you see a coffee corner on your right. Then cross the
street and walk straight ahead for about 100 meters. It
will be on the opposite side.
Bob: Thanks a lot.
Pol.Cpl.Kittikorn: With pleasure.
Dialogue 3: Carrie just finished big shopping at Siam Square Shopping Center.
So she wants to keep her stuff at the Nana hotel before having a dinner. While
she is looking at the map, Pol. Sergeant Tuanchai walks to her and asks if she
wants any help.
Pol.Sgt.Tuanchai: Good afternoon ma’am. I’m Pol.Sergeant Tuanchai. Do
you need any help?
Carrie: Yes, please. I’m lost. I’m looking for Nana hotel. Could you
help me find it?
Pol.Sgt.Tuanchai: Of course, you could take BTS from here and get off at
Nana Station. It is very convenient. But you have so many
things to carry. You’d better take taxi.
Carrie: Yeah…I think so. Is there a taxi stand near here?
Pol.Sgt.Tuanchai: Sure. Follow me. It is in front of the Siam Paragon
Department Store. Go out of the building to the main
street. Then, turn left for about 50 meters. You will see
the taxi stand on your left.
Carrie: Thank you so much, officer.
Pol.Sgt.Tuanchai: It is my pleasure. Have a nice day!
๒๙
ACTIVITIES
Activity I : Match the items on the right with the items on the left.
1. No parking
2. Turn right.
3. Go straight on.
4. Turn left.
5. No pedestrian crossing
Activity II: Fill in the blanks with the appropriate expression of location
1. A: Where’s the bank?
B: It’s ………………..the fire station.
๓๐
2.
A: Where’s the restaurant?
B: It’s ………………..the bank.
3.
A: Where’s the supermarket?
B: It’s ………………..the library.
4.
A: Is there a hospital around here?
B: Yes, it’s ………………Green Street
……………………..the hospital.
5.
A: Where’s the bus station?
B: It’s ………………Third Avenue and
Main Street ……………………. the
movie theatre.
Source: http://www.englishandliteracy.ca/asset_library/page/rsbj/GivingandReceivingDirections.pdf/
๓๑
Activity III: Look at the pictures below and write the appropriate directions.
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
๓๒
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
……………………………………………..………..
๓๓
Activity IV: Choose the most appropriate answer for the following dialogues.
Situation 1 : Emma has lost her purse and wants to go to the police station.
She walks to a traffic police working on the street and asks for the direction.
Emma : Excuse me. …………………(1)……………………?
Sgt.Maj.Pairoj: Yes, of course.
Emma : I just lost my purse. Could you tell me where the police
station is?
Sgt.Maj.Pairoj: ……………………..(2)……………………………….
Emma : Thanks!
Sgt.Maj.Pairoj: You’re welcome.
2. a. I’m sorry. I don’t know.
b. Sure, you can go by bus.
c. Certainly, it takes 10 minutes to
go there.
1. a. What can I do for you d. Yes, walk along this road for 100
b. Can you help me, please meters. You’ll see it on your right.
c. Are you looking for anything
d. Would you mind if I need
your help
SUGGESTED LEARNING RESOURCES
https://www.youtube.com/watch?v=Ͳ_YoeEY8FPM
https://www.youtube.com/watch?v=IDEuyJwOiyA
https://www.youtube.com/watch?v=UKmK30rYNMU
https://www.youtube.com/watch?v=5Ikl_1fͲaYQ
https://www.youtube.com/watch?v=MtJͲJjpcNDs&feature=youtu.be
๓๔
๓๕
Unit 5
Calling Police
LEARNING OBJECTIVES
• Police trainees will be able to use common phone call phrases for
answering the telephone call.
• Police trainees will be able to meet caller’s expectations of the police
service in relation to the quality of service provided upon telephone contact.
• Police trainees will be able to tell the time correctly.
VOCABULARY
dial (v.) /®¤» æ«¡´ r hang up (v.) ªµµ¥
pick up (v.) ¦´Ã¦«¡´ r hold on (v.) º°µ¥¦°
caller (n.) oü ¦ put through(v.) °n µ¥
receiver (n.) o¦¼ ´Ã¦«¡´ r¨µ¥µ¥ message(n.)
o°ªµ¤
ring (v.) Á¥¸ æ«¡´ r´ spell (v.) ³
pick up (v.) ¦´Ã¦«¡´ r speak up(v.) ¡¼ Á¸¥´
LANGUAGE FOCUS
1. Answering the phone
Good Morning. Lumpini Police Station. Pol.L/C Chokchai speaking. How can
I help you?*
*
´Ê °Äµ¦¦´Ã¦«¡´ r ª¦Á¦É·¤µµ¦´ µ¥oª¥ªµ¤£» µ¡ µ¦Â³Îµª´ oª¥¥«Â¨³ºÉ° ¨³µ¦Á°ªµ¤
nª¥Á®¨º°
๓๖
2. Asking who is on the telephone May I have your name, please?*
Excuse me, who is this?
Can I ask who is calling, please? Who is speaking please?
Who am I speaking to?
*µ¦¨oµ¥¦³Ã¥ ª¦¨oµ¥oª¥ªµ¤£» µ¡Á¤° °µÁȵ¦¨oµ¥oª¥ Sir/ Ma’am ®¦º° please
µ¤ªµ¤Á®¤µ³¤
°¦¼¦³Ã¥´Ê Ç
3. Asking for Someone
Can I speak to….., please? Can I have extension 123, please?
I’d like to speak to ……, please Is……………..in?
4. How to reply when someone is not available
I’m afraid ……….. isn’t in at the I’m afraid he/she is not available
moment at the moment.
I’m sorry, he/she’s in a meeting The line is busy ………..
at the moment.
Hold on please.
5. Connecting Someone
I’ll put you through.
Can you hold on a moment? One moment, please. I’ll see
if …….. is available.
6. Taking a Message
Can (Could, May) I take a message?
Would you like to leave a message?
๓๗
7. Making special requests
I’m sorry, I don’t understand, could you repeat that, please?
I’m sorry; I can’t hear you very well. Could you speak up a little, please?
I’m afraid you’ve got the wrong number.
Would you mind spelling that for me?
Can you speak a little slower please? My English isn't very strong.
p.m. (Áɸ¥ª´ ¹ Áɸ¥º )
8. Telling the Time
a.m. (Á¸É¥º ¹ Á¸É¥ª´ )
04.00 a.m. °µn ªµn four a.m. ®¦º° four o’clock in the morning
06.00 p.m. °µn ªµn six p.m. ®¦º° six o’clock in the evening
15.00 °µn ªµn three p.m. ®¦º° three o’clock in the afternoon
How to Tell Time
Time Easy way American English British English
1.05 It’s one oh five. It’s five after one. It’s five past one.
1.10 It’s one ten. It’s ten after one. It’s ten past one.
1.15 It’s one fifteen. It’s a quarter after one. It’s a quarter past one.
1.20 It’s one twenty. It’s twenty after one. It’s twenty past one.
1.25 It’s one twenty five. It’s twenty five after one. It’s twenty five past one.
1.30 It’s one thirty. It’s one thirty. It’s half past one.
1.35 It’s one thirty five. It’s twenty five to two. It’s twenty five to two.
1.40 It’s one forty. It’s twenty to two. It’s twenty to two.
1.45 It’s one forty five. It’s a quarter to two. It’s a quarter to two.
1.50 It’s one fifty. It’s ten to two. It’s ten to two.
1.55 It’s one fifty five. It’s five to two. It’s five to two.
๓๘
LANGUAGE PRESENTATION
Dialogue1: A foreigner wants to talk to Pol.Capt.Damrong, but he’s not in.
Pol.Sgt.Wichit: Good afternoon ma’am. Tourist Police Division.
Pol.Sergeant Wichit speaking. Do you need any help?
Foreigner :
Pol.Sgt.Wichit: May I speak to Capt.Damrong?
Just a moment, please….. I’m sorry. Capt.Damrong isn’t in.
Would you like to leave a message?
Dialogue2: A foreigner wants to call 0Ͳ2253Ͳ7024 but he is calling Chokchai
Police Station instead.
Pol.L/C Seree: Hello. Chokchai Police Station. Pol.Lance Corporal Seree
speaking. How can I help you?
Foreigner: Is this 0Ͳ2253Ͳ7024?
Pol.L/C Seree: I’m afraid you’ve got the wrong number
Foreigner: Oh! I’m sorry.
Pol.L/C Seree: That’s all right.
Dialogue3: Janes wants to talk to Pol.lt.Col.Somchai.
Pol.Cpl.Mana: Hello, Pattaya Police Station. How can I help?
Janes: Could I speak to Pol.Lt.Col.Somchai please?
Pol.Cpl.Mana: Certainly. Who shall I say is calling?
Janes: I’m Margaret Janes.
Pol.Cpl.Mana: Just a second – I’ll see if he’s in. …….Hang on a moment, I’ll
put you through.
Janes: Thanks.
35 | P a g e
๓๙
Dialogue4: Mr.James is calling 191.
Mr.James: Hello, Is that 191?
Pol.Lt.Weera: Yes. Pol.Lt.Weera speaking. How may I help you?
Mr.James: Please help me.
Pol.Lt.Weera: What happened?
Mr.James: I think my house has been burgled. Can you come right now?
Pol.Lt.Weera: Slow down! What is your name and address?
Mr.James: I’m Rebert James. I live at 43 soi 8 Rama 5th Road.
Pol.Lt.Weera: Don’t be panic. The police will soon be there.
Dialogue5: Mr.Jason Alvin is calling Yannawa Police Station to make a report.
Pol.Lt.Weera: Good morning. Yannawa Police Station. Lt.Weera speaking.
How can I help you?
Mr.Alvin: I want to make a report. I lost my passport.
Pol.Lt.Weera: I’m so sorry, you can’t make a report by phone. You need to
come to the police station yourself.
Mr.Alvin: Oh! What should I do?
Pol.Lt.Weera: You can come to make a report here when you’re available
and please bring your photocopied passport, ID, and other
important documents in.
Mr.Alvin: Are you on duty tomorrow?
Pol.Lt.Weera: Yes, why?
Mr.Alvin: I’ll go there and make a report with you. What time should I go?
Pol.Lt.Weera: It would be great if you come around 9.30 in the morning.
Mr.Alvin: That would be fine. Thanks a lot.
Pol.Lt.Weera: With pleasure, but don’t forget to bring your documents in
tomorrow morning.
Mr.Alvin: Okay. Bye
๔๐
ACTIVITIES
Activity I : What time is it?
1 It’s ………………….….….… 2 It’s ………………….……….…
It’s ………………….….….…
3 It’s ………………….….….… 4
It’s ………………….….….…
5 It’s ………………….….….… 6
It’s ………………….….….…
7 It’s ………………….….….… 8
Activity II : Complete the conversation with the appropriate words in the
box below.
n umber take make message may Goodbye tell help back he’s
Police: Hello, Happy Police Station.
Female: Hello, (1).............................. I speak to Lt.Udom, please?
Police: I’ m afraid (2)..........in a meeting at the moment. Can I (3)……….…..?
Female: No I need to talk to Lt.Udom, I think. What time will he be out of
the meeting?
Police: In about an hour. Can you call (4)……………………….. later?
Female: Okay, I’ll do that.
๔๑
Police: Or can I (5)……………………….. a message?
Female: Actually, would you mind? Could you (6)………………… him that Mary
Janes called and that I’m in the office all day if he could call me
back?
Police: Can I take your (7)………………………… please?
Female: Yes, it is 08 – 6264 – 6024.
Police: 08 – 6264 – 6024. Okay, I’ll (8)……………………… sure he gets the
(9)…………………….
Female: Thanks very much for your help, bye!
Police: (10)……………………………!
Activity III: Rewrite the words into the correct sentences.
1. take / can / your/ message / I /?
.............................................................................................................................
2. later / call / can / back / you /?
.............................................................................................................................
3. meeting. / afraid / I’m / she’s / in /a
.............................................................................................................................
4. message. / I’ll / sure / make / gets / he / the
.............................................................................................................................
5. not / in / He’s / at / the / office / the moment.
.............................................................................................................................
6. I / please? / Can / Mr. June / to / Wilkinson / speak
.............................................................................................................................
7. I’m /wrong /you’ve /the / number /got / afraid
.............................................................................................................................
8. a / hold / Can /moment /on /you /?
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9. is / please / speaking / Who /?
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