DISTRIBUTOR_BOOK

FLAVOR BURST®

DISTRIBUTOR
RESOURCE BOOK

rvsd 063018

A quick-reference MAIN INDEX
guide to recent
and important (CLICK ON SECTION)

memos, common MEMO RELEASES
troubleshooting
points, and links TROUBLESHOOTING GUIDE

to YouTube
instructional

videos.

VIDEO TUTORIALS

©FLAVOR BURST COMPANY. ALL RIGHTS SERVED.



MEMO RELEASES INDEX

NEWEST MEMO RELEASES
CAB 113 Syrup Trays – 05/25/2018
CTP DEMO Demo Unit – 05/17/2018
Flavor Blend Update – 03/14/2018
Cups Clearance Event – 10/17/2017
JBT New Models – 09/15/2017
URGENT! Syrup Bag Breakage – 02/24/2017

IMPORTANT NOTICES
URGENT! Syrup Bag Breakage
New Syrup Bag Fitments
CONV BLEND-FB Conversion Kit Discontinued
Flavor Blend Update
Online Sales Sheets

EQUIPMENT AND PRODUCT RELEASES
CTP DEMO Demo Unit
JBT New Models
CTP Models & POP
Flavor Blend Models
Base Units
Art DVD Discs

Date: 05/25/18
To: Distributor Principles &
Parts Departments
From: Flavor Burst Company
Subject: New Syrup Trays

To All Principles & Parts Departments:

Flavor Burst has redesigned the CAB 113 syrup tray for all systems (SS, BEV, FCB, BLD). The
old tray was designed so that the syrup bag fitment locked into the slot at the bottom. In some
cases, when the syrup lines were bumped or pulled, this created enough strain on the fitment
nozzle to cause it to break. We now advise loading the syrup bags into the trays with the bag
fitment completely behind the front tray opening, so that if the syrup line moves, the connection is
free to move with them.

To further encourage this new way of installing the bags, the new trays have a narrower opening
so that the bag fitment collar cannot slide and lock into place it like it used to. The opening is
wide enough for the syrup line, so the connection between the bag fitment and syrup line remains
inside the tray. Follow the guide below, and add the following instructional page to the “Replacing
the Syrup Flavors” section of your operations manual.

Sincerely,
Flavor Burst Company 317-745-2952

Michael Blakley – Director of Sales – extension 109 [email protected]
Jason Haddix – Operations & Traffic Logistics – extension 111 [email protected]

Continued Below….

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

Date: 05/17/18
To: All Departments
From: Flavor Burst Company
Subject: Flavor Burst Demo Unit

To All Principles, Sales and Parts Departments:

Introducing CTP DEMO, the Flavor Burst Demo Unit. This 4-flavor
compact, portable, and versatile system is designed for the salesperson
who wants to demonstrate the Flavor Burst systems on-site. This system
connects directly to the customer’s own freezers so they can see first-hand
how a Flavor Burst system works with their own equipment, develop a
personalized profit projection, and sample the product themselves.

The Demo Unit comes with nearly everything you will need for a demonstration of a Flavor Burst system.
• It is easily portable with the collapsible cart, mini sanitizer tank, and padded carrying case which
holds the tool kits, spare parts, and Color Touch Panel.
• The special 4-flavor cabinet includes interchangeable syrup bag connectors so you can install soft
serve, blend, or beverage flavors.
• The Color Touch Panel contains the full standard Flavor Burst program with a special Demo Unit
addition to calculate customer-specific profit projections and display spec sheets.
• The spare parts kit comes with a variety of adapter kits to various Taylor freezers. Always ensure
you have the appropriate adapter kit for your customer.
• The system also includes all the Injector/Blending assemblies needed for Flavor Burst original
stripe, Flavor Blend, Flavor Burst Beverage and new Flavor Burst Premium Beverage systems.

Included in the product line on this Demo Unit is a new product we call “Premium Beverage”. A release
on the full premium beverage system is coming soon. Our current “BEV” beverage system can at times
“marbleize” the syrup and product, creating a ribbon effect instead of a solid blended look. In our search to
develop a better shake system, we’ve discovered that a specific combination of syrup type, pump, and gear
cartridge results in a much more thoroughly blended product for both shake and slush.

One of the biggest differences between our standard and premium beverage systems is the premium
systems will use Blend syrups (FLA XXXBLD) instead of beverage syrups. We currently offer only 12
flavors, but are working on expanding the Blend syrup line. Also, note that while Blend syrups are more
expensive than our standard beverage syrups, they also have a much higher concentration of color and
flavor. This means you can use a lot less syrup to flavor a serving. Estimated cost of syrup per serving is
about half of that of standard beverage syrup. The Premium Beverage system will be available as a CTP
system only and will have a slightly higher price point.

You can still show a standard shake system using your Demo system if the customer is more interested in
having a wider variety of available flavors and isn’t concerned about the product possibly having a
marbleized appearance.

The Demo Unit is available as a Color Touch Panel (CTP) operated system only. This system is
compatible with most freezers that produce soft serve, shake, and slush product. It is not compatible with
Frozen Carbonated Beverage product or freezers. The Demo Unit system is not available for resale. It is
intended for use by Taylor representatives only as a sales tool. The cost of the Demo Unit is $3,450.

Sincerely,
Flavor Burst Company

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

Date: 03/14/18
To: All Departments
From: Flavor Burst Company
Subject: Flavor Blend News and Updates

To All Principles, Sales and Parts Departments:

SYRUP YIELD UPDATE: After extensive testing, we have found that the Flavor Blend syrup usage per
serving is higher than previous calculations. The updated average yield amount is approximately 1,000
servings per gallon of Flavor Blend syrups, based on 4 oz. serving size and a syrup dispense rate of 2 on a
CTP system.

BUTTERFAT CONTENT RECOMMENDATION: When using the Flavor Blend system, we highly
recommend using soft serve mix with a 6% or less butterfat content. Soft serve product with a higher
butterfat content creates great difficulty in the blending process and also causes a current draw that is not
acceptable for some of our driver boards.

PUMP FREEZERS AND FLAVOR BLEND: As with all Flavor Burst systems, we recommend pairing the
Flavor Blend system with a freezer that has a pump mix delivery system.

DRIVER BOARD: If you are experiencing a loss of power from your Flavor Blend driver board to the
blending motor, you may be able to exchange the board for a modified one that has more durable circuitry
in that area. Simply follow these instructions.

• Place an order for a ELE 911 Driver Board with high-speed programming
• Fill out an RA Form through your warranty department, and email it to [email protected]

In the meantime, if a customer loses power to the blending motor on bank C, they can move the cable from
bank C to bank D, and run Equipment Setup Wizard to reroute the power. Also, reduce the Injector Motor
Speed down to level 8 (see “Serving Options” section of the CTP Maintenance Menu). The product blend
won’t be as thorough, but it will protect the board from an over-current malfunction.

Sincerely,
Flavor Burst Company

Date: 10/17/17
To: Distributor Principles
From: Flavor Burst Company
Subject: Clearance on Cups & Lids

To All Principles:

Flavor Burst will be discontinuing the entire line of clear cups and lids.
For a limited time, remaining stock of these items will be offered to you
first at rock bottom prices. These clear plastic cups come in various sizes
featuring various logos, perfect for showcasing those colorful Flavor Burst
frozen beverage servings. Pass the savings on to your customers,
bundle them with a larger purchase as a bonus, or use them in-house for
shows and open houses. Stock is limited and this great offer is only
available for a short time. *CALL FOR THE DISCOUNTED PRICING

Sincerely,
Flavor Burst Company 317-745-2952

Michael Blakley – Director of Sales – ext. 109 [email protected]
Jason Haddix – Operations & Traffic Logistics – ext. 111 [email protected]

Continued Below….

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

FROZEN BEVERAGE LOGO CUPS

MODEL DESCRIPTION SYRUP TYPE AND
CAPACITY
16oz. Shake Break Cup
1,000

CUP 216

20oz. Nice Ice Cup 1,000
*LIMITED STOCK 1,000

CUP 320

20oz. JavaLatte Cup
*LIMITED STOCK

CUP 420

Continued Below….

FLAVOR BURST LOGO CUPS & LIDS

PART NUMBER DESCRIPTION QUANTITY PER
UNIT

12oz. Flavor Burst Cup 1,000

CUP 512

16oz. Flavor Burst Cup 1,000

CUP 516 14/16/20oz. Dome Lid – clear 1,000
*VERY LIMITED STOCK 1,000
LID 301S 1,000
LID 302S 12/14/20oz. Flat Lid 1,000
LID 316TS – clear, slotted
LID 502
16oz Flat Lid
– clear, slotted
*LIMITED STOCK

12/16/20oz Flat Lid



Date: 09/15/17
To: Principles and Parts Depts.
From: Flavor Burst Company
Subject: New JBT Models

To All Principles and Parts Departments:

Flavor Burst has now expanded the Jumbo Touch Panel FCB Series to include a new 4-barrel system!
The JBT 80FCB-4B models feature a full color 32” touch sensitive display that replaces the display box on
the C314 and C302 Taylor freezers. Designed to draw the customer in, the high-resolution screen does so
much more than just serve as your command center.

• Display your own images, messages, or even full videos in the background.
• Display pricing and serving size options.
• Adjust serving sizes, dispense rates, and dispense times.
• Design and upload your own flavor buttons, icons, backgrounds, graphics, and video through a USB

port.
• Easily set-up your system, customize your settings, and perform routine maintenance tasks.
• Password protect your settings on two levels so only trusted people have access to them.
• Give your customers step-by-step instruction in a self-service environment.
• Change the default language and/or offer more than one language choice for bilingual areas.
• Compatible with both the manual draw spout as well as the optional Auto Draw Spout.
• Compatible with the Taylor C314 and C302 freezers**

*ADPT TY80SFCB1CTP Auto Draw Kit sold separately **May require drilling new screw holes for mounting purposes

Please note, there are now separate model numbers for the 2-barrel and 3-barrel systems.
JBT 80FCB-2B for 2-barrel systems (compatible with C300 freezers)
JBT 80FCB-3B for 3-barrel systems (compatible with C303 freezers)
JBT 80FCB-4B for the new 4-barrel systems (compatible with C314 and C302 freezers)

We are updating the Jumbo Touch Panel section of the website, as well as images in the Image Gallery,
operations manuals and spec sheets. Please visit www.flavorburst.com for your promotional needs.

We are currently taking orders for the line of JBT Models with an initial lead production time of 60 days.
The Jumbo Touch Panel system is NOT available as an add-on or upgrade to any other existing systems,
nor is it compatible with freezers other than the ones mentioned here. If you have any questions, please
use the contact information below.

Sincerely,
Flavor Burst Company 317-745-2952
Michael Blakley – Director of Sales – extension 109 [email protected]
Jason Haddix – Operations & Traffic Logistics – extension 111 [email protected]

Continued Below….

JUMBO TOUCH PANEL 4-BARREL “4B” SYSTEMS

MODEL DESCRIPTION SYRUP TYPE AND
CAPACITY
32” TOUCH PANEL DISPLAY*
STANDARD CABINET 8 FCB Beverage Syrups

8-flavor 2x4 x cabinet, external
sanitizer tank

*Compatible with Taylor C314 & C302 freezers

JBT 80FCB-4B

32” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
DELUXE CABINET

8-flavor 3x3 cabinet, internal sanitizer
tank, integrated door

*Compatible with Taylor C314 & C302 freezers

JBT 80FCB-4B-DLX

32” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
INTEGRATED CABINET**

Integrated 8-flavor 3x3 cabinet, internal
sanitizer tank

JBT 80FCB-4B-INT *Compatible with Taylor C314 & C302 freezers
**Integrates into the Taylor C20100-WFB Cart
(not included)

32” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
INTEGRATED-2S CABINET**

Integrated 8-flavor 4x2 cabinet,
external sanitizer tank

JBT 80FCB-4B-INT-2S *Compatible with Taylor C314 & C302 freezers
**Integrates into the Taylor C20600-WKN Cart
& Taylor C20600-WFB Cart (not included)

Continued Below….

JUMBO TOUCH PANEL 2-BARREL “2B” SYSTEMS

MODEL DESCRIPTION SYRUP TYPE AND
CAPACITY
24” TOUCH PANEL DISPLAY*
STANDARD CABINET 8 FCB Beverage Syrups

8-flavor 2x4 x cabinet, external
sanitizer tank, mounting bracket for
C300

JBT 80FCB-2B

*Compatible with Taylor C300 freezer

24” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
DELUXE CABINET
JBT 80FCB-2B-DLX
8-flavor 3x3 cabinet, internal sanitizer
tank, integrated door, mounting bracket
for C300

*Compatible with Taylor C300 freezer

24” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
INTEGRATED CABINET**
JBT 80FCB-2B-INT
Integrated 8-flavor 3x3 cabinet, internal
sanitizer tank, mounting bracket for
C300

*Compatible with Taylor C300 freezer
**Integrates into the Taylor C20100-WFB Cart
(not included)

24” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
INTEGRATED-2S CABINET**

Integrated 8-flavor 4x2 cabinet,
external sanitizer tank, mounting
bracket for C300

JBT 80FCB-2B-INT-2S *Compatible with Taylor C300 freezer
**Integrates into the Taylor C20600-WKN Cart
& Taylor C20600-WFB Cart (not included)

Continued Below….

JUMBO TOUCH PANEL 3-BARREL “3B” SYSTEMS

MODEL DESCRIPTION SYRUP TYPE AND
CAPACITY
24” TOUCH PANEL DISPLAY*
STANDARD CABINET 8 FCB Beverage Syrups

8-flavor 2x4 x cabinet, external
sanitizer tank

*Compatible with Taylor C303 freezer

JBT 80FCB-3B

24” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
DELUXE CABINET

8-flavor 3x3 cabinet, internal sanitizer
tank, integrated door

*Compatible with Taylor C303 freezer

JBT 80FCB-3B-DLX 24” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
JBT 80FCB-3B-INT INTEGRATED CABINET

Integrated 8-flavor 3x3 cabinet, internal
sanitizer tank

*Compatible with Taylor C303 freezer
**Integrates into the Taylor C20100-WFB Cart
(not included)

24” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
INTEGRATED-2S CABINET**

Integrated 8-flavor 4x2 cabinet,
external sanitizer tank

JBT 80FCB-3B-INT-2S *Compatible with Taylor C303 freezer
**Integrates into the Taylor C20600-WKN Cart
& Taylor C20600-WFB Cart (not included)

Date: 02/24/17
To: Distributor Principles &
Parts Departments
From: Flavor Burst Company
Subject: Loading New Syrup Bag

To All Principles & Parts Departments:

Flavor Burst soft-serve and Flavor Blend syrups are now produced with a new syrup bag fitment,
which extends further out than the old design. If the fitment is placed outside the slot or in the
groove, the fitment nozzle may snap off when the cabinet door is closed. When loading the new
syrup bag into a tray, place the entire bag fitment behind the slot in the tray. The Flavor Burst
will still be able to pump out all the syrup from the bag in that position. Follow the guide below,
and add the following instructional page to the “Replacing the Syrup Flavors” section of your
operations manual.

Sincerely,
Flavor Burst Company 317-745-2952
Michael Blakley – Director of Sales – extension 109 [email protected]
Jason Haddix – Operations & Traffic Logistics – extension 111 [email protected]

Continued Below….



Date: 10/05/16
To: Distributor Principles &
Parts Departments
From: Flavor Burst Company
Subject: New Syrup Bag Fitments (revised)

To All Principles & Parts Departments:

Beginning in 2016, Flavor Burst soft-serve and Flavor Blend syrups will be produced with a new syrup bag
fitment. The old style fitment is no longer manufactured by our supplier. The advantage of the new fitment
is that the syrup bags will no longer require an adapter and can connect directly with the syrup line
connector. Those that have the old style syrup connector with the metal locking ring will need to replace
their syrup line assemblies with the newest style SYR 944A syrup lines (order 8 assemblies). Those that
have compatible syrup connector lines will simply phase out the bag adapters, using them only on syrup
bags that have the old fitment until it’s replaced with a bag with a new fitment. Follow the guide below.

Sincerely,
Flavor Burst Company 317-745-2952
Michael Blakley – Director of Sales – extension 109 [email protected]
Jason Haddix – Operations & Traffic Logistics – extension 111 [email protected]

Continued Below….

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

Date: 03/06/15
To: Distributor Parts Department
From: Flavor Burst Company
Subject: Discontinued CONV BLEND-FB

To All Parts Departments:

Flavor Burst is discontinuing the CONV BLEND-FB conversion kit. We have received some reports that the Flavor
Blend conversion kit is causing overload issues with the older keypad-operated “FB” models. The blend system
requires higher amperage than what the older electronics board can provide. At this time, we are not able to
successfully convert an FB model (i.e. FB 80a, FB 2000, etc.) to a Flavor Blend model.

The conversion kit for the Touchscreen models is still available (CONV BLEND), as the power supply for the
Touchscreen is able to support the higher amperage.

Flavor Burst has also discovered issues with the Blend systems not having a full blend with thicker soft-serve product.
Flavor Blend is not recommended to be used with soft serve product with 7% or higher butterfat content. We are
continuing our efforts in correcting this issue, but recommend at this time using a product with a lower butterfat content.

If you have any further questions, please contact Jason Haddix x111 ([email protected])

Sincerely,
Flavor Burst Company

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

Date: 03/14/18
To: All Departments
From: Flavor Burst Company
Subject: Flavor Blend News and Updates

To All Principles, Sales and Parts Departments:

SYRUP YIELD UPDATE: After extensive testing, we have found that the Flavor Blend syrup usage per
serving is higher than previous calculations. The updated average yield amount is approximately 1,000
servings per gallon of Flavor Blend syrups, based on 4 oz. serving size and a syrup dispense rate of 2 on a
CTP system.

BUTTERFAT CONTENT RECOMMENDATION: When using the Flavor Blend system, we highly
recommend using soft serve mix with a 6% or less butterfat content. Soft serve product with a higher
butterfat content creates great difficulty in the blending process and also causes a current draw that is not
acceptable for some of our driver boards.

PUMP FREEZERS AND FLAVOR BLEND: As with all Flavor Burst systems, we recommend pairing the
Flavor Blend system with a freezer that has a pump mix delivery system.

DRIVER BOARD: If you are experiencing a loss of power from your Flavor Blend driver board to the
blending motor, you may be able to exchange the board for a modified one that has more durable circuitry in
that area. Simply follow these instructions.

• Place an order for a ELE 911 Driver Board with high-speed programming
• Fill out an RA Form through your warranty department, and email it to [email protected]

In the meantime, if a customer loses power to the blending motor on bank C, they can move the cable from
bank C to bank D, and run Equipment Setup Wizard to reroute the power. Also, reduce the Injector Motor
Speed down to level 8 (see “Serving Options” section of the CTP Maintenance Menu). The product blend
won’t be as thorough, but it will protect the board from an over-current malfunction.

Sincerely,
Flavor Burst Company

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

Date: 05/08/14
To: Distributor Parts Department
From: Flavor Burst Company
Subject: Flavor Burst Online Sales Sheets

To All Parts Departments,

Flavor Burst’s POP Catalog is now fully online! Due to rising printing costs and the inability to make updates to printed
media, Flavor Burst has made the sales sheets for our Touchscreen models available online for you to print in-house or
through your preferred printing company. We will continue to offer the Touchscreen Soft-Serve sales sheet (POP
6051TS) and the Touchscreen Shake sales sheet (POP 6076TS) for order until stock is depleted. We will also
continue to offer the sales sheets for the older keypad-operated models until stock is depleted. Links to the new sales
sheets can be found here: http://www.flavorburst.com/equipment-touchscreen.html

SALES SHEETS FOR TOUCHSCREEN-OPERATED MODELS

POP 6051TS Soft-Serve Flavor Burst Available for order while supplies last;

Available online for printing

POP 6076TS Frozen Beverage (Shakes, Nice Ice, Available for order while supplies last;

Cocktail, Javalatte, Smoothie) Available online for printing

POP 6052TS Soft-Serve Flavor Blend (new!) Available online for printing

POP 6053TS Cabinet models & styles Available online for printing

POP 6054TS Base systems (add-on) Available online for printing

POP 8500TS Frozen Carbonated Beverage Available online for printing

POP 9500TS Dual Series Available online for printing

POP CC1000TS CrunchiCreme Available online for printing

SALES SHEETS FOR KEYPAD-OPERATED MODELS

POP 6051 Soft-Serve Flavor Burst Available for order while supplies last
POP 6053 Soft-Serve Deluxe & LPa models Available for order while supplies last
Available for order while supplies last
POP 6076 Shakes
Available for order while supplies last
POP 7032 Nice Ice Available for order while supplies last

POP 8010 Frozen Cocktail Available for order while supplies last
Available for order while supplies last
POP 8500 Frozen Carbonated Beverage
POP 9009 Javalatte Available for order while supplies last
Available for order while supplies last
POP 9500 MX Series
POP CC1000 CrunchiCreme

Should you have any further questions, please contact Tim or Angie at the Flavor Burst Company.
Sincerely,
Flavor Burst Company

Date: 05/17/18
To: All Departments
From: Flavor Burst Company
Subject: Flavor Burst Demo Unit

To All Principles, Sales and Parts Departments:

Introducing CTP DEMO, the Flavor Burst Demo Unit. This 4-flavor
compact, portable, and versatile system is designed for the salesperson
who wants to demonstrate the Flavor Burst systems on-site. This system
connects directly to the customer’s own freezers so they can see first-hand
how a Flavor Burst system works with their own equipment, develop a
personalized profit projection, and sample the product themselves.

The Demo Unit comes with nearly everything you will need for a demonstration of a Flavor Burst system.
• It is easily portable with the collapsible cart, mini sanitizer tank, and padded carrying case which
holds the tool kits, spare parts, and Color Touch Panel.
• The special 4-flavor cabinet includes interchangeable syrup bag connectors so you can install soft
serve, blend, or beverage flavors.
• The Color Touch Panel contains the full standard Flavor Burst program with a special Demo Unit
addition to calculate customer-specific profit projections and display spec sheets.
• The spare parts kit comes with a variety of adapter kits to various Taylor freezers. Always ensure you
have the appropriate adapter kit for your customer.
• The system also includes all the Injector/Blending assemblies needed for Flavor Burst original stripe,
Flavor Blend, Flavor Burst Beverage and new Flavor Burst Premium Beverage systems.

Included in the product line on this Demo Unit is a new product we call “Premium Beverage”. A release on
the full premium beverage system is coming soon. Our current “BEV” beverage system can at times
“marbleize” the syrup and product, creating a ribbon effect instead of a solid blended look. In our search to
develop a better shake system, we’ve discovered that a specific combination of syrup type, pump, and gear
cartridge results in a much more thoroughly blended product for both shake and slush.

One of the biggest differences between our standard and premium beverage systems is the premium
systems will use Blend syrups (FLA XXXBLD) instead of beverage syrups. We currently offer only 12
flavors, but are working on expanding the Blend syrup line. Also, note that while Blend syrups are more
expensive than our standard beverage syrups, they also have a much higher concentration of color and
flavor. This means you can use a lot less syrup to flavor a serving. Estimated cost of syrup per serving is
about half of that of standard beverage syrup. The Premium Beverage system will be available as a CTP
system only and will have a slightly higher price point.

You can still show a standard shake system using your Demo system if the customer is more interested in
having a wider variety of available flavors and isn’t concerned about the product possibly having a
marbleized appearance.

The Demo Unit is available as a Color Touch Panel (CTP) operated system only. This system is compatible
with most freezers that produce soft serve, shake, and slush product. It is not compatible with Frozen
Carbonated Beverage product or freezers. The Demo Unit system is not available for resale. It is intended
for use by Taylor representatives only as a sales tool. The cost of the Demo Unit is $3,450.

Sincerely,
Flavor Burst Company

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

Date: 09/15/17
To: Principles and Parts Depts.
From: Flavor Burst Company
Subject: New JBT Models

To All Principles and Parts Departments:

Flavor Burst has now expanded the Jumbo Touch Panel FCB Series to include a new 4-barrel system! The
JBT 80FCB-4B models feature a full color 32” touch sensitive display that replaces the display box on the
C314 and C302 Taylor freezers. Designed to draw the customer in, the high-resolution screen does so much
more than just serve as your command center.

• Display your own images, messages, or even full videos in the background.
• Display pricing and serving size options.
• Adjust serving sizes, dispense rates, and dispense times.
• Design and upload your own flavor buttons, icons, backgrounds, graphics, and video through a USB port.
• Easily set-up your system, customize your settings, and perform routine maintenance tasks.
• Password protect your settings on two levels so only trusted people have access to them.
• Give your customers step-by-step instruction in a self-service environment.
• Change the default language and/or offer more than one language choice for bilingual areas.
• Compatible with both the manual draw spout as well as the optional Auto Draw Spout.
• Compatible with the Taylor C314 and C302 freezers**

*ADPT TY80SFCB1CTP Auto Draw Kit sold separately **May require drilling new screw holes for mounting purposes

Please note, there are now separate model numbers for the 2-barrel and 3-barrel systems.
JBT 80FCB-2B for 2-barrel systems (compatible with C300 freezers)
JBT 80FCB-3B for 3-barrel systems (compatible with C303 freezers)
JBT 80FCB-4B for the new 4-barrel systems (compatible with C314 and C302 freezers)

We are updating the Jumbo Touch Panel section of the website, as well as images in the Image Gallery,
operations manuals and spec sheets. Please visit www.flavorburst.com for your promotional needs.

We are currently taking orders for the line of JBT Models with an initial lead production time of 60 days. The
Jumbo Touch Panel system is NOT available as an add-on or upgrade to any other existing systems, nor is it
compatible with freezers other than the ones mentioned here. If you have any questions, please use the
contact information below.

Sincerely,
Flavor Burst Company 317-745-2952
Michael Blakley – Director of Sales – extension 109 [email protected]
Jason Haddix – Operations & Traffic Logistics – extension 111 [email protected]

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

Continued Below….

JUMBO TOUCH PANEL 4-BARREL “4B” SYSTEMS

MODEL DESCRIPTION SYRUP TYPE AND
CAPACITY
32” TOUCH PANEL DISPLAY*
STANDARD CABINET 8 FCB Beverage Syrups

8-flavor 2x4 x cabinet, external
sanitizer tank

*Compatible with Taylor C314 & C302 freezers

JBT 80FCB-4B

32” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
DELUXE CABINET

8-flavor 3x3 cabinet, internal sanitizer
tank, integrated door

*Compatible with Taylor C314 & C302 freezers

JBT 80FCB-4B-DLX

32” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
INTEGRATED CABINET**

Integrated 8-flavor 3x3 cabinet, internal
sanitizer tank

JBT 80FCB-4B-INT *Compatible with Taylor C314 & C302 freezers
**Integrates into the Taylor C20100-WFB Cart
(not included)

32” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
INTEGRATED-2S CABINET**

Integrated 8-flavor 4x2 cabinet,
external sanitizer tank

JBT 80FCB-4B-INT-2S *Compatible with Taylor C314 & C302 freezers
**Integrates into the Taylor C20600-WKN Cart
& Taylor C20600-WFB Cart (not included)

Continued Below….

JUMBO TOUCH PANEL 2-BARREL “2B” SYSTEMS

MODEL DESCRIPTION SYRUP TYPE AND
CAPACITY
24” TOUCH PANEL DISPLAY*
STANDARD CABINET 8 FCB Beverage Syrups

8-flavor 2x4 x cabinet, external
sanitizer tank, mounting bracket for
C300

JBT 80FCB-2B

*Compatible with Taylor C300 freezer

24” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
DELUXE CABINET
JBT 80FCB-2B-DLX
8-flavor 3x3 cabinet, internal sanitizer
tank, integrated door, mounting bracket
for C300

*Compatible with Taylor C300 freezer

24” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
INTEGRATED CABINET**
JBT 80FCB-2B-INT
Integrated 8-flavor 3x3 cabinet, internal
sanitizer tank, mounting bracket for
C300

*Compatible with Taylor C300 freezer
**Integrates into the Taylor C20100-WFB Cart
(not included)

24” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
INTEGRATED-2S CABINET**

Integrated 8-flavor 4x2 cabinet,
external sanitizer tank, mounting
bracket for C300

JBT 80FCB-2B-INT-2S *Compatible with Taylor C300 freezer
**Integrates into the Taylor C20600-WKN Cart
& Taylor C20600-WFB Cart (not included)

Continued Below….

JUMBO TOUCH PANEL 3-BARREL “3B” SYSTEMS

MODEL DESCRIPTION SYRUP TYPE AND
CAPACITY
24” TOUCH PANEL DISPLAY*
STANDARD CABINET 8 FCB Beverage Syrups

8-flavor 2x4 x cabinet, external
sanitizer tank

*Compatible with Taylor C303 freezer

JBT 80FCB-3B

24” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
DELUXE CABINET

8-flavor 3x3 cabinet, internal sanitizer
tank, integrated door

*Compatible with Taylor C303 freezer

JBT 80FCB-3B-DLX 24” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
JBT 80FCB-3B-INT INTEGRATED CABINET

Integrated 8-flavor 3x3 cabinet, internal
sanitizer tank

*Compatible with Taylor C303 freezer
**Integrates into the Taylor C20100-WFB Cart
(not included)

24” TOUCH PANEL DISPLAY* 8 FCB Beverage Syrups
INTEGRATED-2S CABINET**

Integrated 8-flavor 4x2 cabinet,
external sanitizer tank

JBT 80FCB-3B-INT-2S *Compatible with Taylor C303 freezer
**Integrates into the Taylor C20600-WKN Cart
& Taylor C20600-WFB Cart (not included)

Date: 05/16/15
To: Distributor Principles &
Parts Departments
From: Flavor Burst Company
Subject: Color Touch Panel
“CTP” Models & Facade

To All Principles & Parts Departments:

Introducing Flavor Burst’s new equipment line: the Color Touch Panel Series. Nearly every model will be
available with a large 10” full-color touch-sensitive panel. Designed to draw the customer in, the high-
resolution screen does so much more than just serve as your command center.
• Display rotating images, messages, or even full videos when it’s not active.
• Offer choices in containers, such as cups, cones, and waffle cones.
• Display pricing and serving size options.
• Adjust serving sizes, dispense rates, and dispense times.
• Create and name your own flavor combinations.
• Design and upload your own flavor buttons, icons, backgrounds, graphics, and video through a USB port.
• Easily set-up your system, customize your settings, and perform routine maintenance tasks with the

streamlined Flavor Burst Maintenance Menu.
• Password protect your settings on two levels so only trusted people have access to them.
• Give your customers step-by-step instruction in a self-service environment.
• Change the default language and/or offer more than one language choice for bilingual areas.
• Showcase your Touch Panel while hiding cables and freezer equipment with the new FAC 301K façade.

(Sold separately; See below for more details).

Flavor Burst has updated the Taylor Resource Images to include the new CTP model images. To download
the images, use the link below. Please allow several minutes for the download to complete.
http://www.flavorburst.com/temporary/Flavor-Burst-Taylor-Resource-2015.zip
We are currently taking orders for the line of CTP Models with an initial lead production time of 60 days.
Production time on Dual Series (split-system) orders may be longer. The Color Touch Panel is not available
as an upgrade to any older systems. If you have any questions, please use the contact information below.

Sincerely,
Flavor Burst Company 317-745-2952
Michael Blakley – Director of Sales – extension 108 [email protected]
Jason Haddix – Operations & Traffic Logistics – extension 111 [email protected]

Continued Below….

CABINET STYLE MODEL NUMBER SYRUP TYPE AND CAPACITY
CTP 80SS 8 Soft-Serve Stripe
CTP 80BLD 8 Soft-Serve Blend
CTP 80BEV 8 Frozen Beverage
CTP 80FCB 8 FCB

STANDARD Dual Series (2-Spout): Dual Series (2-Spout)
CTP 44SS 4 Soft-Serve / 4 Soft-Serve
8-flavor 2x4 x cabinet, external CTP 44BLD 4 Blend / 4 Blend
sanitizer tank CTP 44BEV 4 Beverage / 4 Beverage
CTP 44FCB 4 FCB / 4 FCB
CTP 44SS/BLD 4 Soft-Serve / 4 Blend
CTP 44SS/BEV 4 Soft Serve / 4 Beverage
CTP 44SS/FCB 4 Soft-Serve / 4 FCB
CTP 44BEV/BLD 4 Beverage / 4 Blend
CTP 44BEV/FCB 4 Beverage / 4 FCB
CTP 44BLD/FCB 4 Blend / 4 FCB

CTP 80SS-DLX 8 Soft-Serve Stripe
CTP 80BLD-DLX 8 Soft-Serve Blend
CTP 80BEV-DLX 8 Frozen Beverage
CTP 80FCB-DLX 8 FCB

Dual Series (2-Spout): Dual Series (2-Spout):

*CTP 44SS-DLX 4 Soft-Serve / 4 Soft-Serve

DELUXE *CTP 44BLD-DLX 4 Blend / 4 Blend
*CTP 44BEV-DLX 4 Beverage / 4 Beverage

8-flavor 3x3 cabinet, internal sanitizer *CTP 44FCB-DLX 4 FCB / 4 FCB

tank, integrated door *CTP 44SS/BLD-DLX 4 Soft-Serve / 4 Blend

*Deluxe Dual Series Systems require *CTP 44SS/BEV-DLX 4 Soft Serve / 4 Beverage
additional production & labor, and possible *CTP 44SS/FCB-DLX 4 Soft-Serve / 4 FCB
*CTP 44BEV/BLD-DLX 4 Beverage / 4 Blend
extended lead times

*CTP 44BEV/FCB-DLX 4 Beverage / 4 FCB

*CTP 44BLD/FCB-DLX 4 Blend / 4 FCB

Continued Below….

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

CTP 80SS-INT 8 Soft-Serve Stripe
CTP 80BLD-INT 8 Soft-Serve Blend
CTP 80BEV-INT 8 Frozen Beverage
CTP 80FCB-INT 8 FCB

INTEGRATED

Integrated 8-flavor 3x3 cabinet,
internal sanitizer tank

Integrates into the
Taylor C20100-WFB Cart (not included)

CTP 80SS-INT-2S 8 Soft-Serve Stripe
CTP 80BLD-INT-2S 8 Soft-Serve Blend
CTP 80BEV-INT-2S 8 Frozen Beverage
CTP 80FCB-INT-2S 8 FCB

INTEGRATED-2S 4 Soft-Serve Stripe
4 Soft-Serve Blend
Integrated 8-flavor 4x2 cabinet, 4 Frozen Beverage
external sanitizer tank 4 FCB

Integrates into the
Taylor C20600-WKN Cart & Taylor C20600-

WFB Cart (not included)

CTP 40SS-JR
CTP 40BLD-JR
CTP 40BEV-JR
CTP 40FCB-JR

JUNIOR

Low Profile 4-flavor 2x2 cabinet,
external sanitizer tank

Continued Below….

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

NEW COLOR TOUCH PANEL FACADE: The new CTP
Façade is compatible with the C706/C707/C708/C709 Taylor
freezer. It comes with hardware to integrate the Color Touch
Panel. The sliding rails on either side of the façade make it
easy to lift and access freezer controls underneath.

Initial orders of any new POP may have a 7-10 day lead time
for our suppliers to set up the new artwork for print. For more
POP information and suggested retail pricing, please visit our
online catalog:
http://www.flavorburst.com/online_catalog/index.php

NOTE: THIS FAÇADE REQUIRES THE #X56421-1 TAYLOR
DRAW HANDLE AND FOUR #058764 SHORT
HANDSCREWS FOR THE DOOR. SEE YOUR LOCAL
TAYLOR DISTRIBUTOR FOR AVAILABILITY AND PRICING.

NOTE: WRAPS ARE SOLD APART FROM THE FAÇADE.
WHEN A FAÇADE AND WRAP ARE ORDERED TOGETHER,
THE FAÇADE WILL ARRIVE WITH THE WRAP APPLIED.

COLOR TOUCH PANEL FACADE PART NUMBER / SUGGESTED
DESCRIPTION RETAIL

FAC 301K $205
CTP / C708 Freezer Façade

*Wraps sold separately*

size: 19.5” x 16.5”

POP 6530 Façade Wrap $70
Soft-Serve Blue CTP / C708 $70

*compatible with the
FAC 301K Façade*
*Façade sold separately*

size: 33.0” x 18.0”

POP 5030 Façade Wrap
Flavor Blend CTP / C708

*compatible with the
FAC 301K Façade*
*Façade sold separately*

size: 33.0” x 18.0”

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

Date: 05/16/14
To: Distributor Parts Department
From: Flavor Burst Company
Subject: Flavor Blend by Flavor Burst

To All Parts Departments:

Introducing FLAVOR BLEND, the latest and greatest soft-serve flavoring system by Flavor Burst. This
unique system operates much like our traditional flavor-striping system, only this system fully blends the
flavors in with the soft-serve product as it is dispensed.

Please see the equipment, syrup, and merchandising charts on the following pages for more information.

HELPFUL RESOURCES:
Taylor Resource Images 2014: This image directory has been updated to include the new Flavor Blend
equipment, logo and product images as well as the Base-1S and Base-2S equipment images. Click here to
download these images: http://www.flavorburst.com/POP/Flavor-Burst-Taylor-Resource-2014.zip
(This may take several minutes – there are a lot of images!)

Flavor Blend Sales Sheet: All of our sales sheets for our Touchscreen models are now available online for
print, including the new Flavor Blend sales sheet. http://www.flavorburst.com/equipment-touchscreen.html

Tips for a Better “Blend”: If you are experiencing issues with the product not blending as it should, follow
these steps to optimize blending.

• First, slow down the freezer’s draw rate, so that the blending assembly has time to blend the product.
The draw rate is very important and is most likely the cause of product blending issues.

• Consequently, with a slower draw rate, use the Touchscreen to lower the dispense rate of each
syrup. Find the right balance. Too much or too little syrup may cause an unblended look.

• If the above doesn't work, you can change the polarity of the motor by swapping the electrical leads
inside the motor casing. This reverses the direction of the motor and, in a few cases, has shown to
blend effectively.

Sincerely,
Flavor Burst Company

Continued Below….

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

FLAVOR BLEND SYSTEMS: There are four different Flavor Blend models, which include our standard,
deluxe, and two integrated cabinet styles. All Flavor Blend systems includes our latest Touchscreen
technology for ease of operation.

FLAVOR BLEND MODEL NUMBER DESCRIPTION
SYSTEMS

TS 80BLD Flavor Blend Soft-Serve
Touchscreen Standard System

TS 80BLD-DLX Flavor Blend Soft-Serve
Touchscreen Deluxe System

TS 80BLD-INT Flavor Blend Soft-Serve
Touchscreen Integrated System

Integrates into the
Taylor C20100-WFB Cart

(shown with Taylor
C20100-WFB Cart)

TS 80BLD-INT-2S Flavor Blend Soft-Serve
Touchscreen Integrated-2S System

Integrates into the
Taylor C20600-WKN Cart and

Taylor C20600-WFB Cart

(shown with Taylor
C20600-WKN Cart)

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

FLAVOR BLEND SYRUPS: We currently have 12 blend syrups available. Please note that these flavors are
designed exclusively for the Flavor Blend system. Regular soft-serve flavors are not compatible with this
system, and Blend syrups are not compatible with our flavor-striping systems.

FLAVOR BLEND SYRUP NUMBER FLAVOR DESCRIPTION
SYRUPS

FLA 001-BLD Chocolate Swirl

FLA 002-BLD Strawberry

FLA 003-BLD Black Cherry

FLA 010-BLD Butter pecan

FLA 012-BLD Pistachio Nut

FLA 014-BLD Cool Mint

FLA 017-BLD Tropical Orange

FLA 026-BLD Banana Ripple

FLA 039-BLD Mocha Cappuccino

FLA 043-BLD Blue Raspberry

FLA 051-BLD Cotton Candy

FLA 052-BLD Birthday Cake

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

POP MERCHANDISE: We have developed a colorful array of merchandising materials for your customers
to display. Please note that initial orders of any new POP may have a 7-10 lead time for our suppliers to set
up the new artwork for print. For more POP information and suggested retail pricing, please visit our online
catalog: http://www.flavorburst.com/online_catalog/index.php

FLAVOR BLEND PART NUMBER / DESCRIPTION
MERCHANDISING

POP 5003
Soft-Serve Blend Vertical Banner
*Hanging equipment included*

size: 3’ x 4’
qty: 1

POP 5002
Soft-Serve Blend Large Poster

size: 18” x 24”
qty: 25
POP 5033
Soft-Serve Blend Hanging Mobile Kit

size: 18” x 24” per panel
qty: 1

POP 5006T
Soft-Serve Blend Trans
*compatible with POP 6169BX Light Box (sold separately)*

size: 14” x 17.35”
qty: 1

POP 5020
Soft-Serve Blend C708 Façade Wrap

size: 32” x 21.75”
qty: 1

POP 5021
Soft-Serve Blend C708 Freezer Wrap

size: 17.98” x 14.7”
qty: 1

POP 5015NM
Soft-Serve Blend Cabinet Wrap

size: 9.25” x 25.25”
qty: 1

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

Date: 05/12/14
To: Distributor Principals &
Parts Department
From: Flavor Burst Company
Subject: New Flavor Burst Base Units

BASE 1S Unit BASE 2S Unit

To All Principals & Parts Departments:

Double your flavor choices with the new Flavor Burst Base units. These basic systems connect to an
existing Flavor Burst system and a freezer to offer a total of 16 flavors. Because they utilize existing
Touchscreens and sanitizer systems, they save both time and money.

BASE 1S SYSTEMS: This system allows you to serve 16 Flavors from one freezer spout with the use of a
special Injector or Blending Head. The additional 8 flavors are displayed on a separate menu screen
following the first 8 flavors (see http://youtu.be/M2FclDVRyD8 for a demonstration). Base 1S systems
are available for soft serve (TS BASE SS-1S) and frozen beverage (TS 80BEV-1S)

BASE 2S SYSTEMS: This Base unit attaches to a different spout than your existing Flavor Burst system,
to deliver another 8 flavors to another base product! The Touchscreen is reprogrammed to operate much
like our Dual Series system, only now the system delivers eight flavors to each spout instead of only four.
Base 2S systems are available for soft serve (TS BASE SS-2S), frozen beverage (TS 80BEV-2S) and FCB
(TS 80FCB-2S).

NOTE: Base units require minor electrical and mechanical modifications in the field. The Base unit is an
“add-on” to an existing Flavor Burst Touchscreen system; it does not operate independently. Base units

are not compatible with older keypad-operated Flavor Burst models. The Base units are only available in

the standard cabinet design shown above. Sales of the Base unit qualify for the Salesman Incentive

Program, but do not qualify for the Free Syrup Promotion.

Please see the table below for images, model numbers, and compatibility.

Should you have any further questions, please contact Jason Haddix at extension 111 or
[email protected]

Sincerely,
Flavor Burst Company

Continued Below….

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

MODEL NUMBER / DESCRIPTION COMPATIBILITY

TS BASE SS-1S Most soft-serve freezers
&
Single-spout soft-serve Base unit;
provides an additional 8 soft-serve any of these Flavor Burst models:
flavors to a soft-serve freezer spout. TS 80SS

TS 80SS-DLX
TS 80SS-INT
TS 80SS-INT-2S

TS BASE BEV-1S Most frozen beverage freezers
&
Single-spout frozen beverage Base
unit; provides an additional 8 any of these Flavor Burst models:
beverage flavors to a frozen TS 80BEV
beverage freezer spout.
TS 80BEV-DLX
TS 80BEV-INT
TS 80BEV-INT-2S

TS BASE SS-1S TS BASE BEV-1S

Shown with Taylor C708 freezer, Shown with Taylor 428 freezer
C201 Cart, & Flavor Burst TS 80SS-INT & Flavor Burst TS 80BEV

Continued Below….

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

PART NUMBER / DESCRIPTION COMPATIBILITY

TS BASE SS-2S Most soft-serve freezers
&
2-Spout soft-serve Base unit;
provides 8 soft-serve flavors to a any Touchscreen-operated
soft-serve freezer spout. Flavor Burst syrup system

TS BASE BEV-2S Most frozen beverage freezers
&
2-Spout frozen beverage Base
unit; provides 8 beverage flavors any Touchscreen-operated
to a frozen beverage freezer Flavor Burst syrup system
spout.

TS BASE FCB-2S Most FCB freezers
&
2-Spout FCB Base unit; provides 8
beverage flavors to an FCB any Touchscreen-operated
freezer spout. Flavor Burst syrup system

TS BASE SS-2S TS BASE BEV-2S TS BASE FCB-2S TS BASE BEV-2S

Shown with Taylor C723 freezer Shown with Taylor 428 freezer Shown with Taylor C300 freezer Shown with Taylor 632 freezer
& Flavor Burst TS 80SS & Flavor Burst TS 80BEV & Flavor Burst TS 80FCB & Flavor Burst TS 80SS

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

Date: 07/22/14
To: All Departments
From: Flavor Burst Company
Subject: Flavor Burst Art DVDs

To All Departments:

Flavor Burst has decided to discontinue the CDROM (for syrup-based systems) and CDROM2 (for
CrunchiCreme systems) Art Toolkit Discs in favor of three new and improved Art DVDs.

These discs essentially contain the same images as the old cdroms. However, the illustrated images on

each disc have been reproduced in high resolution sizes for customers who want to design their own large
banners, billboards, vehicle wraps, etc. These images will print at 30-40” at the widest measurement at

300dpi, and can also be reduced in size as well, for smaller projects.

The photographic images are at the maximum size of approximately 12-15” at 200dpi, due to the megapixel
limitations of the cameras used to photograph them. They are still included on the discs for customers who
wish to create small posters, menu boards, and flyers using these images.

Each DVD comes with a Licensing Agreement and images in both JPG and PNG formats. For more
information about our new Art DVDs, please visit our online catalog:
http://www.flavorburst.com/online_catalog/index.php

ART DVDs PART NUMBER / DESCRIPTION SUGG.
RETAIL
DVD-SS
Soft-Serve Art DVD $70.00
Includes photographic images and high resolution illustrated
images and logos for Flavor Burst and Flavor Blend lines.

DVD-BEV $70.00
Frozen Beverage Art DVD $70.00
Includes photographic images and high resolution illustrated
images and logos for shake, slush, smoothie, FCB, JavaLatte
and cocktail lines.

DVD-CC
CrunchiCreme Art DVD
Includes photographic images and high resolution illustrated
images and logos for the CrunchiCreme line.

Sincerely,
Flavor Burst Company

499 Commerce Drive, Danville, IN 46122 USA - Phone: 800-264-3528 – Fax 317-745-2377

TROUBLESHOOTING GUIDE INDEX

CTP / JBT PANEL ISSUES
Screen is blank or frozen
Screen is on, but program is not running
Program keeps crashing, looping or fails to load
Panel asks for password; password does not work
JBT Panel will not transfer files
Error Message: “Switch Port Malfunction”
Error Message: “Unfortunately Flavor Burst Has Stopped”
Error Message: “SD Card Not Synchronized”

PRODUCT QUALITY ISSUES
Flavor is too thin, too light, or not strong enough
Product appears to have enough syrup, but has little or no flavor
Flavor is too strong or too dark
Product dispenses too quickly or too slowly
None of the syrups dispense, but the Motor runs when product is drawn
None of the syrups dispense and the Motor does not run when product is drawn
A specific syrup does not dispense, but others do
Soft Serve “striping” systems – Syrup stripes do not stick or they look runny
Blend or Beverage systems - Syrup is not blending well with the product
There is flavor carry-over from one serving to the next
There is too much unflavored product at the end of a timed serving

SYRUP AND PRODUCT LEAKS
Product leaks from the Spout Adapter
Syrup leaks from the Injector / Blending Head
Product leaks below the Injector / Blending Head or under the Gear Box
Syrup leaks from behind the manifold coupler or from the syrup port
Syrup bag is leaking
Syrup bags and syrup lines won’t connect

PARTS COMPARISON BY SYSTEM
SOFT SERVE “SS” (STRIPE) - INJ 424TS Injector Assembly
SOFT SERVE BLEND “BLD” - INJ 424BLD Blending Assembly (Flavor Blend)
FROZEN BEVERAGE “BEV” (SHAKE & SLUSH) - INJ 424VTS Blending Assembly
(beverage)

CTP / JBT PANEL ISSUES

PROBLEM CAUSE SOLUTION

Screen is blank or Program may have Turn off the whole
frozen. overloaded temporarily. system (power switch
located at the back of
the cabinet), wait a few
seconds, and turn it
back on.

Panel, board, driver, or If the Panel is still non-responsive, call the Flavor
power entrance module Burst Company.
may be defective.

Screen is on, but Flavor Burst program Restart the app by
Flavor Burst may have closed. touching the Flavor
program is not Burst logo and agreeing
running. to the “Terms of Use”
If you do not see the
Flavor Burst app, touch
the symbol at the
bottom of the screen to
see the available apps.

Program keeps CTP / JBT panel or Call the Flavor Burst Company.
crashing, is in an program is
endless loop, or malfunctioning.
fails to load.

Panel is asking for Password protection The password
a password and/or has been activated protects certain
the password does and/or the password programming
not work. has been changed. areas and can be
changed by the
administrator. To remove the password
protection on some Maintenance Menu areas,
see the “Password Setup” section of the
Maintenance Menu. If you forgot the password,
contact Flavor Burst Company to learn or reset
the password (authorized operators only).

CTP / JBT PANEL ISSUES - continued

PROBLEM CAUSE SOLUTION

JBT Jumbo Touch The files are large and Power down the JBT Panel. Insert the flash drive.
Panel will not need a longer time to Power up the Panel and proceed to transfer the
transfer files. transfer from the flash files as usual. If even
drive. after allowing enough
time, the files still will not
transfer, contact the
Flavor Burst Company.

Error Message: Condensation from the Inspect the switch cable plug
“Switch Port freezer has caused and the freezer port for signs of
Malfunction” corrosion in the freezer corrosion. If present, call
switch port and/or draw Flavor Burst Company.
switch plug, causing it
to malfunction. Ensure the
switch cable is
The switch plug may fully inserted
not be fully engaged in into the freezer
the freezer or panel port and into the
ports. Or the switch is correct switch
plugged into the wrong port on the CTP
Touch Panel port. panel (there
are two ports –
try them both).

The wireless switch box If using the wireless
is turned off, needs a
new battery, or is switch box, make sure
defective.
the power button on the

box is depressed and that
the battery isn’t dead.

The switch may be If none of the above suggestion work, use the
defective.
draw handle switch from the Spare Parts Kit.

Connect it to the port on the CTP panel (there are
two ports – try both). If the draw handle switch
fixes the problem, use it as a temporary

replacement until a new switch cable is ordered.

Panel, board, driver, or If the draw handle switch does not work, call the
power entrance module Flavor Burst Company.
may be defective.

CTP / JBT PANEL ISSUES - continued

PROBLEM CAUSE SOLUTION

Error Message: Program temporary If the panel has closed
“Unfortunately overloaded. the Flavor Burst
Flavor Burst Has program, restart the
Stopped” app by touching the
Flavor Burst logo and
agreeing to the “Terms
of Use” If you do not
see the Flavor Burst
app, touch the
symbol at the bottom of the screen to see the
panel’s available apps.

Program may have a Visit the SUPPORT
glitch. A newer version
of the app may be section of
available.
www.flavorburst.com.

Under “CTP and

JBT Touch Panel
Files”, follow the

instructions on how

to update the

program app to the

newest version.

Error Message: Changes to the Visit the Backup
“SD Card not program settings have and Restore
Synchronized” not been backed up yet. section of the
Maintenance
Menu and follow
instructions to
save your
current settings
to the internal
SD card.

SD Card could have If you have attempted to save the settings but still
come loose or be see the message, call the Flavor Burst Company.
defective.

PRODUCT QUALITY ISSUES

PROBLEM CAUSE SOLUTION

Flavor is too thin, The Flavor Burst Increase the dispense
too light, or not system may not be rate of the flavor in the
strong enough. dispensing enough Maintenance Menu
flavoring per ounce of “Setup Trays &
product. Dispense Speed.”

Slow down the freezer’s product flow rate.

Syrup bag may be Check the syrup bag and replace if empty.
empty.

Syrup ports may be Soak, clean and
partially clogged. sanitize the
Injector/Blending Head
and Syrup Line
Manifold Assembly
according to the
instructions in the
Scheduled
Maintenance section
of the Operations Manual. Ensure the holes
inside the syrup port of the head, the Duckbill
Valve and the manifold are clear of syrup.

There may be an air Prime the syrup line
pocket in the syrup bag through the Maintenance
or syrup line. Menu “Priming Functions”
until syrup flows evenly.
For air pocket in the syrup
bag, remove the syrup bag
and lay it on a flat surface.
Lift the bag fitment,
press the fitment valve
to open it, and slowly
lower the fitment until
the air pocket is gone.

Syrup line may be Check the syrup
pinched. lines of the 9-Tube
Assembly from the
spout to the back of
the unit and ensure none of them
are pinched. Also, check the syrup
line connected directly to the syrup
bag fitment and ensure it also is
not pinched.

PRODUCT QUALITY ISSUES - continued

PROBLEM CAUSE SOLUTION

Product appears to Syrup that sits for a Prime the line with fresh
have enough long period of time in syrup through the
syrup, but has little the syrup lines can lose Maintenance Menu
or no flavor. their flavor. “Priming Functions.”

Flavor is too strong The Flavor Burst Decrease the dispense
or too dark. system may be
dispensing too much rate of the flavor in the
flavoring per ounce of
product. Maintenance Menu
“Setup Trays &
Dispense Speed.”

Product dispenses Product temperature Increase the freezer’s product flow rate.

too quickly or too may be too cold or too Adjust the freezer’s temperature for the product’s
ideal temperature:
slowly. warm.
Soft Serve stripe: 17° to 20°F (-8.3° to -6.7°C)
The freezer’s flow rate Soft Serve Blend: 16° to 19°F (-8.9° to -7.2°C)
needs to be adjusted. Shake: 22° to 24°F (-5.5° and -4.4°C)

None of the syrups Syrup ports may be Increase or decrease the freezer’s flow rate.
dispense, but the clogged. NOTE: The Flavor Blend systems require a very
Motor runs when slow draw rate in order to blend syrups properly.
product is drawn.
Soak, clean and
sanitize the
Injector/Blending Head
and Syrup Line
Manifold Assembly
according to the
instructions in the
Scheduled
Maintenance section
of the Operations Manual. Ensure the holes
inside the syrup port of the head, the Duckbill
Valve and the manifold are clear of syrup.

The system may not Call the Flavor Burst Company.
have been properly
winterized and syrup
solidified in the pumps
and lines.

PRODUCT QUALITY ISSUES - continued

PROBLEM CAUSE SOLUTION

None of the syrups The Motor is not fully Connect the motor cable to the
dispense and the connected or seated connection on top of the Motor.
Motor does not run properly in the gear box
when product is assembly.
drawn.

Remove, realign and install the
Motor in the gear box. Line up the
arrow mark at the bottom of the
Motor with the one on the gear box.

Condensation from the Inspect the switch cable plug
freezer has caused and the freezer port for signs of
corrosion in the freezer corrosion. If present, call
switch port and/or draw Flavor Burst Company.
switch plug, causing it
to malfunction.

The switch plug may Ensure the
not be fully engaged in switch cable is
the freezer or panel fully inserted
ports. Or the switch is into the freezer
plugged into the wrong port and into the
Touch Panel port. switch port on
the CTP panel
(there are two
ports – try both).

The wireless switch box If using the wireless
is turned off, needs a
new battery, or is switch box, make sure
defective.
the power button on the

box is depressed and that
the battery isn’t dead.

The switch may be If none of the above suggestion work, use the
defective. draw handle switch from the Spare Parts Kit.
Connect it to the port on the CTP panel (there are
two ports – try both). If the draw handle switch
fixes the problem, use it as a temporary
replacement until a new switch cable is ordered.

The driver board, Touch If the draw handle switch does not work, call the
Panel, power entrance Flavor Burst Company.
module or other
electronic part may be
defective.

PRODUCT QUALITY ISSUES - continued

PROBLEM CAUSE SOLUTION

A specific syrup Syrup bag may be Check the syrup bag and replace if empty.
does not dispense, empty.
but others do. Soak, clean and
Syrup ports may be sanitize the Syrup
partially clogged. Line Manifold
Assembly according
to the instructions in
the Scheduled
Maintenance section of the Operations Manual.
Ensure the Duckbill Valve and all ports at the end
of the manifold are clear of residual syrup.

There may be an air Prime the syrup line
pocket in the syrup bag through the Maintenance
or syrup line. Menu “Priming Functions”
until syrup flows evenly.
For air pocket in the syrup
bag, remove the syrup bag
and lay it on a flat surface.
Lift the bag fitment,
press the fitment valve
to open it, and slowly
lower the fitment until
the air pocket is gone.

Syrup line may be Check the syrup
pinched. lines of the 9-Tube
Assembly from the
spout to the back of
the unit and ensure none of them
are pinched. Also, check the syrup
line connected directly to the syrup
bag fitment and ensure it also is
not pinched.

The system may not Call the Flavor Burst Company.
have been properly Call the Flavor Burst Company.
winterized and syrup
solidified in the pump
and/or line.

The pump may have
malfunctioned.

PRODUCT QUALITY ISSUES - continued

PROBLEM CAUSE SOLUTION

Soft Serve The product Adjust the freezer settings so that the product
“striping” systems - temperature is too cold temperature is between 17° and 20°F
Syrup stripes do and the syrup will not (-8.3° and -6.7°C)
adhere to the product.
not stick to the soft
The product
serve or they look temperature is too
warm and causes the
runny. syrup to run.

Blend or Beverage Gear Cartridge may be Replace the worn Gear Cartridge with
systems - worn or malfunctioning.
Syrup is not a new one from the Spare Parts Kit.
blending well with
the product. Be sure to reorder any parts taken from

the kit to keep it stocked. (May have blending vanes)

The freezer’s flow rate Slow down the freezer’s
and syrup dispense rate flow rate and set the
may not be balanced. syrup dispense rate to a
low number through the
Maintenance Menu
“Setup Trays & Dispense
Speed.” If too much
flavor is coming through,
increase the product
flow rate. If too little syrup is coming through,
increase the syrup dispense rate until a good
blend balance is found.

Product temperature Adjust the freezer’s temperature for the product’s
may be too cold or too ideal temperature:
warm.
Soft Serve Blend: 16° to 19°F (-8.9° to -7.2°C)
Product’s butterfat Shake: 22° to 24°F (-5.5° and -4.4°C)
content might be too
high. Use soft serve mix with a 6% or less butterfat
content. Soft serve product with a higher
butterfat content creates great difficulty in the
blending process and also causes a current draw
that is not acceptable for some of our driver
boards.

If you are still having Visit the SUPPORT
difficulties…. section of
www.flavorburst.com for
tips and tutorial videos.

PRODUCT QUALITY ISSUES - continued

PROBLEM CAUSE SOLUTION

There is flavor Syrup is being Use Timed Servings with the White Cap option
carry-over from dispensed right up until under the “Enable or Disable Serving Options” of
one serving to the the end of the serving, the Maintenance Menu. Each serving is
next. leaving residual flavor programmed to stop the syrup flow at a preset
inside the Injector / time based on the size selected. Adding the
Blending Head and White Cap option
Cartridge. will stop the syrup
flow a little earlier
and allow
unflavored product
to dispense at the
end of the serving.

If you are already using the White Cap option,
increase the White Cap Time in the “Enable or
Disable Serving Options” section of the

Maintenance Menu.

If you do not want to use

Timed Servings or the White

Cap option, use the Flush

Spout button between

servings to clean the spout

and Injector / Blending
Assembly. Enable the Flush

Spout button on the serving
screen through the “Enable or Disable Serving
Options” section of the Maintenance Menu.

There is too much The White Cap Timing Or, manually top the serving off with unflavored
unflavored product is set to dispense too product by closing the draw valve near the end of
at the end of a long. the serving, opening the draw valve for a second,
timed serving. and then closing it again.

Go to the
“Enable or
Disable Serving
Options”
section of the
Maintenance
Menu. Lower
the White Cap Time.