Comprehensive Overview March 2025
The Orlando Health Way Is Caring For and About You Table of Contents A Message from Orlando Health CEO ... 3 About Orlando Health................................... 4 Financials............................................................. 5 At-A-Glance........................................................ 7 Specialties........................................................... 9 Mission and Strategic Imperatives .......... 10 Your Best Place to Work................................ 14 Nurses.................................................................... 15 Physicians ............................................................ 17 Orlando Health Medical Group................. 19 Florida Medical Clinic Orlando Health... 20 Brookwood Baptist Health Primary and Specialty Care Network...................... 21 System Map........................................................ 22 Facilities................................................................ 25 Institutes............................................................... 55 Looking Ahead .................................................. 66 Addititional Services ...................................... 68 Awards and Recognitions............................ 70 Sports and Community Partnerships .... 72 Notable Partnerships..................................... 73 Community Benefit......................................... 73 Connect With Us............................................... 74 Foundation.......................................................... 77 Leadership .......................................................... 78 O R L A N D O H E A LT H 2
Throughout Orlando Health’s 100+ years of history, growth has been a constant. What started as a single hospital in an orange grove now stretches from the Atlantic to the Gulf, into the Caribbean and now into Alabama. Every time Orlando Health expands, patients get better services and communities benefit. To keep pace with the region’s growth, Orlando Health has invested in state-ofthe-art care that’s near where patients live, work and play. This intentional effort to enhance access has led to new hospitals and free-standing emergency departments, as well as new partnerships and institutes. Investments in nextgeneration therapeutic solutions are resulting in game-changing diagnostic tools and life-saving treatments for conditions across every stage of life. And our support for the medical education of physicians, pharmacists and nurses keeps our promise to future generations. The book that you hold helps us share this story with stakeholders in the community. It outlines the imperatives that guide our actions and beliefs. It tells where we have gone and where we are headed. We invite you to take a look and learn more about our story too. David Strong President and CEO, Orlando Health Founded in 1918 during a flu pandemic, Orlando Health has grown from a single hospital into an award-winning network of hospitals, physician practices and outpatient care centers in Central Florida and beyond. COMPREHENSIVE OVERVIEW 2025 3
About Orlando Health 4 O R L A N D O H E A LT H
Founded more than 100 years ago, Orlando Health is a private, not-for-profit healthcare organization and community-based network of physician practices, hospitals, emergency rooms and outpatient care centers that serves patients from across the state, region and nation. With expertise in more than 105 specialties, our integrated network of care extends from Florida to Alabama and Puerto Rico. Orlando Health is nationally recognized for its pediatric and adult trauma programs as well as its high-performing community and specialty hospitals. The most-advanced care is offered through specialty institutes that connect clinical excellence, education and research programs in their core services. The healthcare system is home to an innovative research program and a robust graduate medical education program. Clinical advances coupled with quality, compassionate care have earned the organization numerous industry distinctions. One of Central Florida’s largest employers, Orlando Health is committed to attracting the very best talent and delivering the highest quality of care to the many and varied communities it serves. Orlando Health has experienced eight consecutive years of strong revenue growth and operating performance and is well-positioned for future growth. Orlando Health Is a $12 Billion Private, Not-For-Profit Healthcare Organization Financial Strength During fiscal year 2023, the system had inpatient discharge growth of 5.2% and outpatient growth of 29.1%. The operating margin for fiscal year 2023 was 8.1% and total operating revenue increased 15.9% to $6.1 billion. COMPREHENSIVE OVERVIEW 2025 5
Orlando Health Horizon West Hospital Lobby 6 O R L A N D O H E A LT H
At-A-Glance Pinellas County’s Only Adult Trauma Center 54 Hospitals andERs 26 Hospitals 11 Free-Standing ERs 9 Hospital Care at Home + In Development 3 Hospitals 5 Free-Standing ERs Physicians 5,950+ 105+ Medical Specialties Primary Care Practices 140+ Outpatient Centers 115+ Medical Pavilions 25 $12B of Assets Under Management $1.7B Total Community Impact (FY23) 6.9M+ Outpatient Visits 786,000+ ER Visits 242,000+ Inpatient Visits 3/5/25 Specialty Institutes 11 Urgent Care Centers 17 Central Florida’s Only Level One Trauma Center Bed System 5,650+ Team Members 38,100+ Plus 1,750+ Employed Physicians *Includes assets in Florida, Alabama and Puerto Rico COMPREHENSIVE OVERVIEW 2025 7
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Orlando Health has the expertise to serve the healthcare needs of the entire family. Specialties Aesthetic and Reconstructive Surgery Allergy, Asthma and Immunology Anesthesiology Bariatric Surgery Behavioral Health/Mental Health Cardiology Cardiothoracic Surgery Colon and Rectal Surgery Craniomaxillofacial Surgery Critical Care Medicine Dental Oncology Dentistry Dermatology Digestive Health (Gastroenterology) Ear Nose and Throat (Otolaryngology) Emergency Medicine Endocrinology (Diabetes and Metabolism) Family Medicine Genetics Gynecologic Oncology Gynecologic Surgery Gynecology Infectious Disease Infusion Services Internal Medicine Interventional Cardiology Interventional Pain Management Liver and Pancreatic Surgery Maternal-Fetal Medicine Neonatology and Perinatal Medicine Nephrology Neuro-Oncology Neurology Neuromusculoskeletal Medicine Neurosurgery Obstetrics and Gynecology Oncology and Hematology Ophthalmology Optometry Oral and Maxillofacial Surgery Orthodontics Orthopedic Surgery Orthopedics - Concussion Pain Medicinew Palliative and Supportive Care Pathology Pediatric and Adolescent Gynecology Pediatric and Adolescent Psychology Pediatric and Fetal Neurosurgery Pediatric Adolescent Medicine Pediatric Anesthesiology Pediatric Cardiac Surgery Pediatric Cardiology Pediatric Critical Care Medicine Pediatric Dentistry Pediatric Digestive Health (Gastroenterology) Pediatric Ear Nose and Throat (Otolaryngology) Pediatric Emergency Medicine Pediatric Endocrinology Pediatric Epilepsy and Child Neurology Pediatric Genetics Pediatric Hospice and Palliative Medicine Pediatric Infectious Disease Pediatric Nephrology Pediatric Neuro-Oncology Pediatric Neurology Pediatric Neuropsychology Pediatric Neurosurgery Pediatric Oncology and Hemotology Pediatric Ophthalmology Pediatric Orthopedic Surgery Pediatric Orthopedics Pediatric Palliative Care Pediatric Physical Medicine and Rehabilitation Pediatric Pulmonary and Sleep Medicine Pediatric Radiology Pediatric Rheumatology Pediatric Sports Medicine Pediatric Surgery Pediatric Urology Pediatrics - General Physical Medicine and Rehabilitation Plastics and Reconstructive Surgery Podiatry Psychiatry Psychology Pulmonology Radiation Oncology Radiology Reproductive Endocrinology Rheumatology Sleep Medicine Sports Medicine Surgery Surgery of the Hand Surgical Critical Care Surgical Oncology Thoracic Surgery Trauma Surgery Undersea and Hyperbaric Medicine Urgent Care Urogynecology Urologic Oncology Urology Vascular Neurology Vascular Surgery Women’s Triage Wound Healing and Hyperbaric Medicine COMPREHENSIVE OVERVIEW 2025 9
Our Mission To improve the health and quality of life of the individuals and communities we serve. Our Strategic Imperatives – The Orlando Health Way Mission and Strategic Imperatives 10
In our pursuit of quality and safety excellence, Orlando Health strives to be recognized locally and nationally as a health system that delivers top-tier care. We are committed to delivering the highest level of safe care with demonstrated clinical outcomes and are focused on providing healthcare services at the right time and in the right setting. On our journey to exceptional quality and safety, Orlando Health will: • Promote a culture of clinical excellence that expects and rewards the delivery of safe, high-performing patient care. • Engage patients and their families in shared clinical decision making to optimize outcomes. • Earn additional national, state and regional accreditations to support expanding clinical programs while maintaining current accreditations such as those for trauma, stroke, chest pain and cancer. • Achieve national designation as a PINC AI 100 Top Hospital (formerly the Watson Health 100 Top Hospitals) and a U.S. News & World Report Best Hospital by meeting stringent measures for safety, patient and family experience, clinical outcomes and prevention. • Rank annually among the top 10% of healthcare systems in the nation for patient experience. Embrace Quality and Safety Orlando Health embraces the pivotal role physicians play in building a quality healthcare system that delivers the highest-performing patient outcomes and experiences. To become the trusted, loyal and indispensable partner for top-tier physicians across the southeastern U.S. and Caribbean, we will enhance ease of access, efficiency and communication at every point of contact. We believe that achieving true physician loyalty requires understanding the complete relationship, viewing the physician as both a partner and customer. By developing these strategic relationships, we will bolster our ability to provide outstanding patient services across a broad geographic footprint and in multiple care settings. To earn physician loyalty, we will: • Educate and prepare physicians to fully participate in the evolving healthcare landscape. • Create and support mutually beneficial alignments with physicians, both through employment and other partnerships. • Include physicians in strategic discussions as key decisions are made regarding the future of the health system. • Engage physicians through superior customer service and quality outcomes. • Align clinical outcomes with financial goals. • Build a sustainable and robust clinically integrated network (CIN) of primary care and specialty physicians. Earn Physician Loyalty COMPREHENSIVE OVERVIEW 2025 11
A high-performance culture built on trust, transparency and open communication across all levels of the organization will reinforce Orlando Health’s reputation as a sought-after employer. We will create a work environment that embraces the best of individual accountability and cross-departmental collaboration, while respecting everyone’s unique opportunity to contribute. We thoroughly understand the importance of full-time team members who are wholly invested in our community, culture and quest for top-tier performance. By attracting, developing and retaining the best talent for our team, Orlando Health can excel in the constantly evolving healthcare marketplace. We will achieve this through: Be Your Best Place to Work In our pursuit of growth and industry-leading innovation, Orlando Health will utilize data-driven insights to identify the best opportunities and prioritize strategic decisions. We will target expansion in areas where we already excel and evaluate new options to deliver exceptional care and value. Orlando Health also will explore the possibilities and analyze the trends pointing toward healthcare’s future. Research and medical education will continue to help us develop not only next-generation health solutions but also the physicians and nurses who will deliver care to our community for decades to come. We will accomplish this by: • Utilizing innovative business models and technologies to develop new markets. • Executing new partnerships and expanding existing affiliations that maximize scope, skills and investments. • Adopting world-class innovation methods. • Ensuring that medical education emphasizes leading-edge science, novel treatments and appropriate use of technology, but also avoids unnecessary medical tests and procedures. Drive Growth and Innovation • Establishing pathways to recruit, retain and reward excellence at every level of the system. • Investing in professional development and mentoring across the organization. • Supporting a culture of diversity, inclusion, collegiality and professionalism that promotes collaboration and adaptability. • Building a culture of performance and accountability that develops each team member’s fullest potential. • Empowering everyone at every level to identify solutions that strengthen the organization. • Setting clearly defined individual and organizational goals tied to meaningful performance incentives. • Assessing team members’ level of engagement as a retention tool. • Attaining Modern Healthcare’s designation as a Best Place to Work. O R L A N D O H E A LT H 12
To fund its community healthcare mission, Orlando Health must consistently deliver a predictable and strong operating performance. An effective cost structure will enable Orlando Health to fund strategic investments that improve the well-being of our residents and ensure the long-term viability of the organization. Fiscal discipline will be demonstrated to lenders and investors by maintaining a responsible level of debt and a healthy balance sheet. These financial necessities will be undertaken in the face of potential challenges such as reduced reimbursement and increased sharing of financial risks with payors, including both commercial and federal health insurance plans. To achieve strong operating performance, Orlando Health will: Strengthen Economics As our organization grows, we are redefining both who our customers are and the full scope of our experiences available to them. Today, we think of our customers as anyone who would choose Orlando Health. That includes patients, of course, but it also includes families, physicians, team members and our growing communities. Our customer experience starts the moment someone finds out there is something called Orlando Health … so we consider each touch point our customer’s experience, intending to guide every customer into a deeper relationship with Orlando Health. Our goal is to create lifelong relationships with every customer. Orlando Health is dedicated to serving our customers well by: • Caring for and caring about them. • Recognizing that each customer is unique and treating them respectfully as individuals. • Determining what matters most to each customer and working to ensure a wide range of services is available to them. • Assuring them by removing fear and providing easy access to Orlando Health services. • Engaging them in lifelong relationships by providing quality and affordable healthcare. • Uniting as one team to provide the care needed for each customer. Serve Our Customers Well • Develop a comprehensive payor strategy. • Establish rigorous financial discipline supported by robust and timely reporting. • Execute a coordinated, value-based care strategy. • Become the undisputed affordable, high-quality option to all customers, from consumers to employers and payors. • Identify new and expand existing revenue sources while implementing operating efficiencies that reduce healthcare costs. • Ensure that all financial operations, performance indicators and results align to support the strategic imperatives. COMPREHENSIVE OVERVIEW 2025 13
Orlando Health is committed to providing benefits, programs, support and services for the continued growth and learning of our team members. We are an inclusive family but understand that YOUR most important family is the one you kiss goodbye and hug hello at the start and end of your day. • We begin your benefits on day one so that you and your family are protected and supported. • We offer flexibility where possible so that you can be present for your passions, just as you are present for your patients and fellow team members. We are a growing organization, and we desire that you grow with us. • We have an entire department dedicated to your career advancement. While we strive to be your very last employer, we commit ourselves to helping you answer the question, “What’s next?” • Finances shouldn’t be a roadblock in your career. We offer eligible team members a Preferred Education Program that allows you to pursue an associate degree, bachelor’s degree or technical certificate at select institutions with no out-of-pocket costs. Other educational assistance programs for eligible team members include tuition reimbursement and student loan repayment. We are a compassionate and generous team who supports you when the people in your care need you to be your best when they are experiencing their worst. • We have invested heavily in well-being and mental wellness programs designed to provide dedicated support in your area of need. Whether you seek on-demand curated resources, a one-on-one coaching program to achieve financial stability or professional counseling, we have you covered. • We are dedicated to living out our spirit of generosity through focused and purposeful action. Whether exploring site-specific programs, like the team member grab-n-go meal program and pet therapy, or dreaming up new benefits, we are constantly looking for opportunities to be your best place to work. • Our leadership team has walked in your shoes. Many began their careers on the front line, and their collective experience has created our culture of compassion and empathy. They see you. They hear you. They are your champions and cheerleaders, and their doors are always open. At Orlando Health, “Your Best Place to Work” is not just something we say. It’s our promise to our team members to provide the resources to succeed, the training to advance, the benefits to thrive and the culture to belong. O R L A N D O H E A LT H 14
Nurses Orlando Health nurses are at the center of our mission, providing exemplary patient-centered care focused on improving health and optimizing outcomes for the individuals, families and communities we serve. Through a commitment to core values such as trust, compassion, advocacy, respect, autonomy, knowledge, collaboration, innovation and integrity, Orlando Health nurses demonstrate a commitment to clinical excellence, caring practice and extraordinary teamwork every day. These qualities have resulted in prestigious national recognitions for Orlando Health nursing. Units across the organization currently have 37 active Beacon Awards for Excellence in nursing care — more than any other healthcare system in Florida. Awarded by the American Association of Critical-Care Nurses, the award recognizes units that employ evidence-based practices to improve patient and family outcomes, setting the standard for excellence in patient-care environments. In 2023, Orlando Health Orlando Regional Medical Center (ORMC) joined Orlando Health Arnold Palmer Hospital for Children and Orlando Health Winnie Palmer Hospital for Women and Babies as Magnet® designated by the American Nurses Credentialing Center, the gold standard for nursing’s contribution to quality patient care, safety, research and service excellence, and the highest recognition a healthcare organization can achieve for excellence in nursing care. Orlando Health Arnold Palmer and Orlando Health Winnie Palmer have achieved Magnet® recognition for the third time with their recent redesignation. 15
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Physicians As part of its roadmap for the future, Orlando Health has adopted the strategic imperative of being a trusted partner with the local physician community. This includes partnering with independent community physicians as well as those who choose to join the organization’s employed physician groups. With the economic burdens of private practice increasing, physicians have many options. Orlando Health and its physician leaders work hard to make the healthcare system an attractive partner in multiple scenarios. RESIDENCY PROGRAMS 17 A Statutory Teaching Hospital System MEDICAL RESIDENTS AND FELLOWS 355+ FELLOWSHIP PROGRAMS 32 FACULTY MEMBERS 99 *Includes providers in Florida, Alabama and Puerto Rico COMPREHENSIVE OVERVIEW 2025 17
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Orlando Health Medical Group Orlando Health Medical Group (OHMG) was established in 2011 as a distinct legal entity of Orlando Health. Through its early existence, OHMG met challenges to keep up with the dramatic growth in the employed physician practices, which today include more than 1,500 physicians and 700 advanced practice providers. Growth has been both organic and through acquisitions. Orlando Health Physician Associates, OHMG’s network of adult and pediatric primary care doctors, offers same-day and virtual appointments so patients have convenient access to comprehensive care. For even the most complex cases, OHMG delivers an elevated standard of access, expertise and experience with board-certified specialists, next-level treatments and leading-edge technology. With over $600 million in net revenue, OHMG has more than 200 practices spread across nine counties, including recent expansions into Brevard and Indian River Counties, with a strong representation in almost every specialty. Specialties include cardiology, vascular, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant, over 30 pediatric subspecialties, critical care medicine, women’s health, primary care and the largest hospitalist program in Florida. Practices are incredibly diverse with a wide geographic footprint – covering an area across central Florida and as far south as Palm Beach to as far north as Daytona Beach and St. Augustine. In its last fiscal year, OHMG had more than 3.5 million total patient encounters. Most OHMG practices are on EPIC, the industry-leading electronic health record platform. COMPREHENSIVE OVERVIEW 2025 19
Florida Medical Clinic Orlando Health Serving Pasco, Pinellas and Hillsborough counties, Florida Medical Clinic Orlando Health offers a comprehensive range of primary and specialty care. Since our beginnings in 1993, we have grown along with our region’s everincreasing population, with new facilities, enhanced technology and services, and and an expert medical team of more than 275 physicians and 195 advanced practice providers. Our 55-plus convenient locations across the Tampa Bay area provide easy access to quality medical and surgical services for coordinated healthcare through all stages of life. Our highly skilled providers offer expertise in 40 areas of medical and surgical specialty, including cardiology, gastroenterology, OB-GYN, orthopedics, otolaryngology (ear, nose and throat), rheumatology and more. Including family medicine, internal medicine and pediatrics, our primary care physicians focus on patient-centered care, from preventive services to chronic disease management, and they are uniquely equipped to coordinate specialty care within our vast network of providers. We also offer fully accredited, all-digital imaging and laboratory services, four surgery centers and two urgent centers. Our convenient urgent care centers have full X-ray suites, basic lab capabilities and EKG testing to allow us to promptly diagnose and treat almost any unexpected injury or illness. At Florida Medical Clinic Orlando Health, we are committed to making a difference in the lives of our patients and in our community. We continually participate in innovative clinical trials and numerous research studies to help further advance medical knowledge and treatment options. O R L A N D O H E A LT H 20
In addition to pediatricians, family medicine physicians and internal medicine physicians, our medical group includes specialists in: Brookwood Baptist Health’s medical group offers a comprehensive range of primary care and specialty services conveniently located throughout Central Alabama. Our 85-plus providers are committed to providing easy access to compassionate care. Brookwood Baptist Health Primary and Specialty Care Network • Audiology • Bariatric surgery • Cardiology • ENT and allergy • Digestive health • General surgery • Maternal-fetal medicine • Neurosciences • OB-GYN • Orthopedics • Pulmonology • Rheumatology • Sleep medicine • Sports medicine • Urology • Vein services • Wound care COMPREHENSIVE OVERVIEW 2025 21
IN IN IN MP MP PlantTampa St. Petersburg Wesley Chapel Lutz 75 75 275 Hospital Care at Home Outpatient Centers Medical Pavilions Institutes Urgent Care Centers IN Cardiology Practices Orthopedic Practices Primary Care Practices Walk-in Clinics Specialty Care Practices Community Physicians Free-Standing ERs In Development Medical Pavilions In Development Orlando Health Hospitals In Development Orlando Health Hospitals ERs & Pediatric ERs Our Care Network Birmingham Alabama Jasper Shoal Creek Mountain Brook Bessemer Quinton Dodge City Gardendale Springville Talledaga Oxford Anniston Leeds Pelham Hoover Pell City 10 10 65 65 20 22 20 65 65 59 O R L A N D O H E A LT H 22
IN IN IN IN IN IN IN IN IN IN IN IN IN IN IN MP IN IN IN IN IN IN IN IN IN IN IN IN IN IN IN Lake Nona Titusville Port St. John Cocoa West Deer Park Whittier Fellsmere St. Cloud Kissimmee Davenport Lakeland t City Zephyrhills Celebration Dr. Phillips Horizon West Four Corners Clermont Winter Garden Ocoee Turnpike Avalon Park Winter Park Oviedo Winter Springs Lake Mary Daytona Beach Apopka Mt. Dora Leesburg The Villages Ocala Turnpike Altamonte Springs Orlando Turnpike Melbourne West Palm Beach Florida Waterford Lakes Okeechobee Sebring 4 75 95 50 70 70 50 Ponce San Juan Carolina Barrazas Caguas Bayamón Manatí Arecibo Mayagüez Aguadilla Cabo Rojo Humacao Fajardo Dorado Ponce San Juan Mayagüez Aguadilla Humacao Fajardo Dorado Arecibo Puerto Rico 22 10 2 2 52 52 30 53 3 COMPREHENSIVE OVERVIEW 2025 23
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Orlando Health Orlando Regional Medical Center With 808 acute care beds, Orlando Health Orlando Regional Medical Center (ORMC) is among the largest acute care facilities in the region and serves as one of Florida’s six major teaching hospitals. Located in downtown Orlando, it has continuously served the Central Florida community since its founding in 1918. The flagship hospital provides intensive- and progressive-care services focused on cardiovascular, digestive health, neurosciences, oncology, orthopedics and trauma. It is among Florida’s 10 Level I Trauma Centers, and one of the busiest in the state and nation. Orlando Health has the only hospital in the area licensed for air transport from the scene of accidents across 15 counties in a 100-mile radius. Numerous hospital programs are recognized for excellence, including designation as a Verified Burn Center by the American Burn Association, one of only a few in Florida, providing high-level care for burn patients from time of injury through rehabilitation. The hospital also holds Advanced Comprehensive Stroke Center, Hip Joint Replacement, Knee Joint Replacement and Spine Surgery certifications from The Joint Commission, the nation’s oldest and largest accrediting body in healthcare. Orlando Health ORMC has achieved Magnet® recognition, the gold standard for nursing’s contribution to quality patient care, safety, research and service excellence, from the American Nurses Credentialing Center. Additionally, 17 hospital units — the most of any hospital in Florida — hold Beacon Awards for Excellence from the American Association of Critical-Care Nurses for following evidence-based practices that improve patient and family outcomes. Exemplary care efforts have consistently earned Orlando Health ORMC quality and safety recognitions, including repeat Best Regional Hospital rankings from U.S. News & World Report with national top-50 rankings in two adult specialties and high performing ratings in four specialties and 11 procedures and conditions. We have earned a fourth consecutive Top Teaching Hospital and a seventh consecutive “A” Hospital Safety Grade from the patient safety advocates at The Leapfrog Group. The Orlando Health system has earned numerous corporate workplace recognitions, including Great Place to Work® Certification, 150 Top Places to Work in Healthcare from Becker’s Healthcare, America’s Most Innovative Companies from Fortune/Statista, Top Workplaces USA from USA Today, and Joy in Medicine™ from the American Medical Association. Facilities COMPREHENSIVE OVERVIEW 2025 25
Orlando Health Arnold Palmer Hospital for Children Orlando Health Arnold Palmer Hospital for Children is a nationally recognized and trusted name in children’s healthcare, serving children, teenagers and young adults for more than 30 years. Located two blocks from Orlando Health ORMC on the downtown Orlando campus, the 156-bed hospital offers dedicated pediatric specialty care in a compassionate, healing environment built just for kids. A highly skilled team of providers includes certified child life specialists, pediatric subspecialty physicians and pediatric-trained nurses. The Orlando Health Arnold Palmer nursing team has held Magnet® recognition for nursing excellence and quality patient care since 2013 as well as several Beacon Awards for Excellence, awarded to units that employ evidence-based practices to improve patient and family outcomes. The hospital’s more than 30 areas of pediatric specialty include cancer and blood disorders, cardiology, digestive health and nutrition, endocrinology and diabetes, nephrology, neuroscience, orthopedics and sports medicine, pulmonology, and numerous subspecialty clinics and programs that focus on specific diseases and disorders affecting children. The Bert Martin’s Champions for Children Emergency Department and Trauma Center at Orlando Health Arnold Palmer is the first and only ER in Central Florida to provide Level I trauma care exclusively to children. The program has achieved Level I Children’s Surgical Verification and Level I Trauma Verification from the American College of Surgeons; the only facility in Florida to achieve this level of excellence. Orlando Health Arnold Palmer is nationally recognized for a commitment to exceptional service, including earning a 15th consecutive Best Children’s Hospital ranking from U.S. News & World Report and being named a Top Children’s Hospital by the patient safety advocates at The Leapfrog Group. The hospital also has been selected among the 150 Top Places to Work in Healthcare by Becker’s Healthcare and Top Workplaces USA by USA Today. O R L A N D O H E A LT H 26
Orlando Health Winnie Palmer Hospital for Women and Babies Opened in 2006 on the downtown Orlando campus, Orlando Health Winnie Palmer Hospital for Women and Babies provides, part of the Orlando Health Women’s Institute, provides programs and services focused on the unique needs of women and newborns. Of its 350 beds, 142 are in the neonatal intensive care units (NICU), making Orlando Health Winnie Palmer one of the largest NICUs in the nation. Welcoming nearly 14,000 babies each year, the facility is one of the busiest obstetrical centers in the United States. The hospital also is a Regional Perinatal Intensive Care Center for the state of Florida, whereby high-risk obstetrical patients and their infants are referred to our specialists. Among its specialty programs is a successful in utero surgery program to repair spina bifida. It is the first and only hospital in Florida to offer this unique procedure and meets an important need across the state and Southeast U.S. Orlando Health Winnie Palmer is consistently recognized for a commitment to excellence, earning Magnet® designation for high-quality nursing care from the American Nurses Credentialing Center, Level IV Maternal Levels of Care Verification from the American College of Obstetricians and Gynecologists and The Joint Commission, Advanced Certification in Perinatal Care from The Joint Commission, a national ranking in Neonatology from U.S. News & World Report, and Top Teaching Hospital honors from The Leapfrog Group. As a teaching hospital, our expert physician and medical teams train future women’s healthcare providers. Orlando Health Winnie Palmer is now home to the Orlando Health Cancer Institute’s Breast Care Center and Gynecologic Cancer Center downtown locations, bringing those sensitive health services into a dedicated women-centered environment. Orlando Health Women’s Pavilion At the Orlando Health Women’s Pavilion – Winter Park, we have brought together healthcare providers, diagnostic testing and lab services that women may need in a single, convenient location. We make visiting our facility a comfortable and relaxing experience. Our welcoming space features beautiful artwork, comfortable furniture and a concierge to greet you. Once you are here, we have designed it to make you feel at ease and receive care in a spa-like environment. COMPREHENSIVE OVERVIEW 2025 27
Orlando Health Bayfront Hospital Effective October 1, 2020, Orlando Health finalized the purchase of Bayfront Health St. Petersburg and its associated healthcare operations in St. Petersburg, Florida, from an affiliate of Community Health Systems, Inc. Located in Pinellas County, Florida, Orlando Health Bayfront Hospital has served its community and the surrounding region for more than 100 years. With clinical excellence, advanced technologies and a highly skilled team of providers, Orlando Health Bayfront delivers the highest level of comprehensive healthcare. A 480-bed emergency, medical and surgical facility, Orlando Health Bayfront’s areas of expertise include heart and vascular, digestive health, orthopedics, surgical services, rehabilitation, neurosciences, maternity care, emergency services and trauma care. As a Level II Trauma Center — the only adult trauma center in Pinellas County — Orlando Health Bayfront is equipped to provide multidisciplinary medical and surgical services for the most critically ill and injured. The hospital also includes a Level IV Epilepsy Center and DNV-GL Comprehensive Stroke Center and holds The Joint Commission’s Gold Seal of Approval for Certification in Hip and Knee Joint Replacement. O R L A N D O H E A LT H 28
Orlando Health Emergency Room – Pinellas Park Conveniently located in Pinellas Park, Orlando Health Emergency Room – Pinellas Park is a full-service ER offering 24/7 adult and pediatric emergency care with board-certified emergency medicine physicians, an expertly trained clinical team and complete diagnostic imaging and laboratory services. Orlando Health Emergency Room – Crossroads Located in West St. Petersburg, the 24/7 emergency room has 12 exam rooms, including two resuscitation rooms, plus a dedicated area where patients can comfortably wait for their results. Orlando Health Emergency Room – Crossroads offers a complete range of emergency diagnostic and treatment capabilities including full on-site laboratory services, diagnostic imaging with digital X-ray, CT scanning and ultrasound. Space for future medical offices is located on the second and third floors. COMPREHENSIVE OVERVIEW 2025 29
Orlando Health Advanced Rehabilitation Institute The Orlando Health Advanced Rehabilitation Institute’s dedicated rehabilitation specialty hospital is distinctively designed to provide high-quality, post-acute care for patients requiring medical and intensive rehabilitative therapies, including following stroke, traumatic brain injury, spinal cord injury, multiple orthopedic injuries, amputation and various other complex neurological conditions. The institute’s rehabilitation hospital, located in west Orange County, Florida, offers a seamless transition of care and ease of access to all available Orlando Health programs and services. Recognized as meeting the highest standards in quality, safety and outcome measures, the hospital’s comprehensive integrated inpatient rehabilitation programs for children, adolescents and adults, as well as specialty inpatient programs in stroke, spinal cord and brain injury rehabilitation, are accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). Other specialty programs include disorders of consciousness, adolescent rehabilitation and community outreach initiatives. The 54-bed facility has all private rooms, dedicated therapy gyms with quiet areas for patients with brain injuries/strokes and an expansive outdoor space for additional therapeutic activity. A large therapy gym includes a simulated apartment for activities of daily living, plus a training suite with four different home bathing designs. State-of-the-art rehabilitative equipment includes a weight-assisted treadmill, robotics for training in arm/hand coordination and walking, and communication-assistance technology. The hospital provides short-term medical care and specialized therapies to help recently hospitalized individuals safely move back to their community and home environment. Providing physical, occupational and speech therapy in this hospital setting with an interdisciplinary team approach to care helps each patient reach individual rehabilitation goals at every stage of recovery. O R L A N D O H E A LT H 30
Orlando Health Behavioral Health Hospital Orlando Health Behavioral Health Hospital is an 80-bed inpatient psychiatric hospital offering comprehensive services to individuals suffering from mental and addictive disorders. The hospital treats a full range of psychiatric conditions from depression to bipolar disorder to schizophrenia, as well as addictive behaviors stemming from drug and alcohol use. Expert care is provided by physicians, nurses, mental health technicians, psychosocial service clinicians, expressive therapists, dietitians and chaplains with specialized training in treating these patients. Additional clinical social work services are also offered at many Orlando Health facilities to help families and patients cope with the effects of illness or loss. COMPREHENSIVE OVERVIEW 2025 31
Orlando Health Dr. P. Phillips Hospital As a comprehensive medical and surgical acute care facility, Orlando Health Dr. P. Phillips Hospital serves southwest Orange County, Florida, residents and the many visitors to the area. The 285-bed hospital provides a complete continuum of care with advanced technology and expertise in numerous areas, including diagnostic imaging, cardiovascular care, orthopedics, surgical services and emergency medicine. Recognized for expertise, the hospital has earned Joint Commission certification in Advanced Total Hip and Knee Replacement and as a Primary Stroke Center. A comprehensive Emergency Department treats both adults and children with care ranging from a “fast track” for minor emergencies to quick, accurate evaluation and treatment of major conditions including stroke and heart attack. The campus also includes an Orlando Health Cancer Institute location offering diagnostic, treatment and support services, and an outpatient rehabilitation facility. Consistently recognized for high-quality patient care and safety, Orlando Health Dr. P. Phillips has earned Best Regional Hospitals rankings from U.S. News & World Report and a seventh consecutive “A” Hospital Safety Grade from the patient safety advocates at The Leapfrog Group.
Orlando Health Emergency Room and Medical Pavilion – Osceola As a service of Orlando Health Dr. P. Phillips, the Orlando Health Emergency Room and Medical Pavilion – Osceola is conveniently located in Kissimmee in Osceola County and includes a full-service ER offering 24/7 adult and pediatric emergency care with board-certified emergency medicine physicians, expertly trained nurses and complete diagnostic imaging and laboratory services. The medical pavilion includes primary care and specialty physician offices, outpatient diagnostics and laboratory services. Orlando Health Emergency Room and Medical Pavilion – Randal Park As a service of Orlando Health Dr. P. Phillips, the Orlando Health Emergency Room and Medical Pavilion – Randal Park is conveniently located to meet the needs of Central Florida’s growing southeast Orlando communities and features a full-service ER offering 24/7 adult and pediatric emergency care with board-certified emergency medicine physicians, expertly trained nurses and complete diagnostic imaging and laboratory services. The medical pavilion offers healthcare services to include orthopedics, outpatient rehabilitation and lab testing. Orlando Health Medical Pavilion – Spring Lake The Orlando Health Medical Pavilion — Spring Lake offers residents of Dr. Phillips, Windermere and Bay Hill a convenient, one-stop location for comprehensive healthcare. Patients seen by doctors at the pavilion will benefit from the integrated network at Orlando Health. Patients have access to a variety of services located within one building, including coordinated primary and specialty care from Orlando Health network physicians as well as laboratory and imaging services. COMPREHENSIVE OVERVIEW 2025 33
Orlando Health – Health Central Hospital Conveniently located in Ocoee, Orlando Health – Health Central Hospital is a comprehensive acute care facility serving the residents of west Orange County, Florida, for more than 70 years. The 252-bed hospital’s services range from primary and specialty care to intensive and emergency care and include minimally invasive procedures with select robotic surgery options. The bariatric surgery program is accredited as a Comprehensive Center under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP® ), and joint replacement (hip and knee), spine surgery and stroke programs have earned certification from The Joint Commission. Also located on the hospital campus is a Breast Imaging Center providing state-of-the-art screening and diagnostic technology; an Orlando Health Cancer Institute location offering diagnostic, treatment and supportive care; and the Orlando Health Advanced Rehabilitation Institute inpatient hospital facility. Orlando Health – Health Central has earned numerous patient-care quality and safety honors over the years, including recent High Performing Hospital ratings in five areas – COPD, diabetes, heart attack, heart failure and hip replacement – from U.S. News & World Report, and Top Teaching Hospital and “A” Safety Grade recognition from The Leapfrog Group. O R L A N D O H E A LT H 34
Orlando Health Medical Pavilion – Summerport Serving residents of the Summerport and neighboring communities, the Orlando Health Medical Pavilion – Summerport offers a convenient, one-stop location for comprehensive healthcare. Coordinated primary and specialized care from Orlando Health’s network of high-performing physicians allows patients and their families to make the most efficient use of their time by consolidating a variety of services and specialty care within one building. COMPREHENSIVE OVERVIEW 2025 35
Orlando Health Horizon West Hospital Orlando Health Horizon West Hospital is a full-service medical and surgical facility serving the residents of the Horizon West community of Winter Garden, Florida, and the surrounding west Orange County communities. The 60-bed acute-care hospital is prepared to grow with the needs of this growing area – with capacity to expand up to 120 beds. With a compassionate and highly skilled team of physicians, nurses and medical professionals, and the latest technology, the hospital offers a full continuum of care. Areas of expertise include heart care with full cardio-diagnostic capabilities, digestive health, outpatient imaging and laboratory, orthopedics and sports medicine. Advanced surgical services include minimally invasive and robotic surgery options with specialty in general, thoracic, podiatric, orthopedic and advanced gynecologic procedures. A comprehensive, 24-hour Emergency Department cares for both adults and children — from minor emergencies to quick, correct evaluation and treatment of major conditions, including stroke and heart attack. The hospital seamlessly integrates with the adjacent medical pavilion, providing multiple points of access to quality healthcare on one campus.
Orlando Health Medical Pavilion – Horizon West Opened in partnership with the West Orange Healthcare District, the medical pavilion is located adjacent to Orlando Health Horizon West Hospital. The facility includes primary care and specialty physician offices, outpatient diagnostics and laboratory services as well as an Orlando Health Outpatient Rehabilitation Center and Center for Health Improvement. Orlando Health Emergency Room – Reunion Village To continue to meet the growing need for emergency services driven by Central Florida’s rapidly increasing population, the Orlando Health Emergency Room – Reunion Village is located along the I-4 corridor in Davenport, Florida. The full-service emergency room is open 24 hours a day, seven days a week and is fully staffed by board-certified emergency room physicians, registered nurses and other clinicians. COMPREHENSIVE OVERVIEW 2025 37
Orlando Health Lake Mary Hospital Orlando Health Lake Mary Hospital is a comprehensive medical and surgical acute care facility, continuing Orlando Health’s 40- year legacy of serving the residents of Central Florida’s Seminole County. Located in Lake Mary, the 124-bed hospital has capacity to expand to up to 240 beds as community needs grow. With a compassionate and highly skilled team of physicians, nurses and medical professionals, and offering the latest advanced technology, the hospital provides a full continuum of care. Areas of expertise include cardiovascular care, general surgery, orthopedics and women’s services. A key area of focus for the new hospital is the Center for Women and Babies, offering comprehensive women’s health services through all stages of life, including full obstetric, childbirth and postpartum care, and a future NICU. A comprehensive, 24-hour ER treats both adults and children for minor to major conditions, including quick, accurate evaluation and treatment of stroke and heart attack. The hospital also seamlessly integrates with an adjacent medical pavilion, providing multiple points of access to quality healthcare on one campus. Recognized for a commitment to patient-care quality and safety, the hospital has earned Best Regional Hospitals rankings from U.S. News & World Report, “A” Hospital Safety Grades from The Leapfrog Group, and Hip and Knee Replacement and Primary Stroke Center certification from The Joint Commission. In addition, an exceptional workplace culture has been recognized with Modern Healthcare’s Best Places to Work award. O R L A N D O H E A LT H 38
Orlando Health Medical Pavilion – Oviedo Serving residents of Oviedo, Florida, and the surrounding community, the conveniently located Orlando Health Medical Pavilion – Oviedo provides specialty care as well as outpatient laboratory services. This location offers cardiology services with physicians from the Orlando Health Institute Cardiology Group, including preventive care, surgery and rehabilitation. Patients can also access care from the Orlando Health Pulmonary and Sleep Medicine Group, which specializes in treating conditions related to the lungs, esophagus, cardiovascular system, diaphragm and circulatory system. Orlando Health Medical Pavilion – Lake Mary Conveniently located in Lake Mary, Florida, the Orlando Health Medical Pavilion – Lake Mary is provided as a service of Orlando Health South Seminole. The medical pavilion consists of two floors housing primary care and specialty physician offices and one floor of ancillary services including outpatient diagnostics and laboratory services. Orlando Health Emergency Room – Longwood As a service to Orlando Health Lake Mary Hospital, the Orlando Health Longwood Emergency Room is conveniently located in Seminole county, Florida to provide emergency care to both adult and pediatric patients. Open 24 hours a day, seven days a week, the facility treats major and minor emergencies, offers lab and imaging services as well as air and ambulance transport to the only adult and pediatric trauma centers in Central Florida, Orlando Health Orlando Regional Medical Center and Orlando Health Arnold Palmer Hospital for Children. COMPREHENSIVE OVERVIEW 2025 39
Orlando Health Melbourne Hospital As a medical and surgical acute care facility along Brevard County’s Space Coast, Orlando Health Melbourne Hospital provides a range of inpatient and outpatient care. Areas of expertise for the 119-bed hospital include heart and vascular care, spine care, digestive health, emergency care, orthopedics and surgical services. The hospital holds full accreditation from The Joint Commission, including laboratory accreditation, and is the first in Brevard County to earn spine surgery certification from the commission for its specialized spine program. For 2024-25, U.S. News & World Report rated it high performing in two procedures and conditions: hip replacement and knee replacement. Orlando Health Melbourne Hospital, along with nearby hospitals in Rockledge and Sebastian, joined Orlando Health in Fall 2024, marking Orlando Health’s entry into Florida’s Central Atlantic Coast region. As part of the Orlando Health system, patients at Orlando Health Melbourne Hospital benefit from a comprehensive network of care. Orlando Health Footprint Grows In late October 2024, Orlando Health acquired three hospitals and their related services and physician practices through a purchase agreement with Steward Health Care. Situated along Florida’s growing east coast, the hospitals are located in Melbourne, Rockledge and Sebastian, Florida. Collectively, these hospitals, outpatient services, physicians, team members and volunteers have been committed to serving the healthcare needs of their respective communities for over 150 years. Now aligned under Orlando Health, these communities can connect with the trust and confidence carried in the Orlando Health name, with a commitment to quality healthcare where patients get better services and communities benefit. 40 O R L A N D O H E A LT H
Orlando Health Rockledge Hospital Offering a variety of inpatient and outpatient medical services, Orlando Health Rockledge Hospital provides heart and vascular care, digestive health, emergency care, orthopedics and women’s health services to the communities of Brevard County’s Space Coast. With 298 beds, the acute care hospital also delivers advanced stroke care and surgical services. In addition, the Family Birthplace at Orlando Health Rockledge Hospital offers a spectrum of obstetrical care, and advanced labor and delivery services. Its dedicated team of physicians, nurses and medical professionals is committed to quality, compassionate care. Orlando Health Rockledge Hospital holds full accreditation from The Joint Commission. For 2024-25, U.S. News & World Report rated it high performing in six procedures and conditions: COPD, diabetes, heart attack, heart failure, kidney failure and maternity care. Orlando Health Rockledge Hospital joined Orlando Health in Fall 2024, marking Orlando Health’s entry into Florida’s Central Atlantic Coast region. Orlando Health Sebastian River Hospital Orlando Health Sebastian River Hospital serves residents and visitors of the Sebastian and Vero Beach communities. Situated in Indian River County, the 178-bed hospital offers services from digestive health, emergency care, radiology and neurology to orthopedics, heart and vascular care, and rehabilitation. Accreditations from The Joint Commission include certifications for both the hospital and laboratory, as well as advanced certification as a Primary Stroke Center. The hospital also is accredited as a Bariatric Surgery Comprehensive Center by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program. Orlando Health Sebastian River Hospital joined Orlando Health in Fall 2024, marking Orlando Health’s entry into Florida’s Treasure Coast region. COMPREHENSIVE OVERVIEW 2025 41
Orlando Health South Lake Hospital A community-focused hospital offering a diverse and comprehensive scope of care, Orlando Health South Lake Hospital has served the healthcare needs of Lake County, Florida, since 1947. Situated on a 180-acre health, wellness and education campus in Clermont, Florida, the hospital recently opened an expansion to the existing facility featuring an expanded ICU, new intermediate care and progressive care units, and an expansion and renovation of the Orlando Health South Lake Hospital Center for Women and Babies. The 235-bed hospital includes specialties such as diagnostic imaging, cardiology, general surgery, minimally invasive surgery, orthopedics, emergency care with designation as a Primary Stroke Center, and obstetrics and women’s health. O R L A N D O H E A LT H 42
Orlando Health South Lake Hospital Joe H. and Loretta Scott Emergency Room and Medical Pavilion – Four Corners Orlando Health South Lake Hospital Joe H. and Loretta Scott Emergency Room and Medical Pavilion serves patients in the Four Corners area where the Florida counties of Orange, Lake, Polk and Osceola meet. This free-standing emergency room and is open 24 hours a day, seven days a week and is staffed by board-certified physicians and an expertly trained clinical team. The medical pavilion includes cardiology, orthopedics, rehabilitation, laboratory and imaging services. Orlando Health South Lake Hospital Emergency Room and Medical Pavilion – Blue Cedar The Orlando Health South Lake Hospital Emergency Room and Medical Pavilion – Blue Cedar serves patients in south Leesburg, Florida. This growing community benefits from easy access to board-certified emergency medicine experts. The medical pavilion offers a variety of services and specialties within one convenient location. Orlando Health National Training Center The Orlando Health National Training Center is a state-of-the-art sports and fitness facility located on Orlando Health South Lake Hospital’s wellness campus. It’s a warm-weather training destination for hundreds of high school, collegiate, professional and amateur athletes from around the country and the world. The fitness center offers community fitness, sports and health memberships, and programs for youth and adults. The campus also is home to the Orlando Health South Lake Hospital Center for Specialty Surgery, SkyTop View Rehabilitation Center, Orlando Health National Training Center and an Orlando Health Cancer Institute location offering diagnostic, treatment and supportive care. Orlando Health South Lake’s recent quality and safety honors include receiving high performing ratings in seven frequently treated procedures and conditions in the U.S. News & World Report 2024-25 Best Hospitals rankings and earning 2024 Top Teaching Hospital and a 13th consecutive “A” Hospital Safety Grade for Fall 2024 from The Leapfrog Group. COMPREHENSIVE OVERVIEW 2025 43
Orlando Health Medical Pavilion – St. Cloud Situated on the Orlando Health St. Cloud Hospital campus, the Orlando Health Medical Pavilion – St. Cloud offers convenient access to a range of healthcare services. This medical pavilion features primary and specialty care, rehabilitation services and laboratory services in one convenient location. Orlando Health St. Cloud Hospital Effective July 1, 2020, Orlando Health finalized the purchase of the remaining 80% ownership interest in St. Cloud Regional Medical Center and its associated healthcare operations from an affiliate of Community Health Systems, Inc. Previously, Orlando Health held a 20% minority interest in the hospital for more than 15 years. Located in Osceola County, Florida, Orlando Health St. Cloud Hospital is a full-service medical and surgical acute care facility serving the residents of St. Cloud for nearly 60 years. The hospital offers advanced technology and expertise in diagnostic imaging, cardiovascular diagnostics and treatment, orthopedics and surgical services. Its comprehensive, 24/7 ER treats children and adults for minor to major conditions, including stroke and heart attack. Outpatient services include surgery, wound healing, laboratory and rehabilitation. The hospital’s recent accolades include designation as a Primary Stroke Center by the Florida Agency for Health Care Administration. A positive workplace culture has earned the hospital recognition as an outstanding employer in the healthcare industry on a national level, receiving Modern Healthcare’s Best Places to Work award in 2024 for the third year in a row. O R L A N D O H E A LT H 44
Orlando Health Jewett Orthopedic Institute The first and only of its kind in the Southeast, the Orlando Health Jewett Orthopedic Institute Downtown Complex’s dedicated orthopedic specialty hospital is a showcase of technical and design innovations focused on delivering the ultimate patient experience. The hospital’s orthopedic surgeons and sports medicine physicians are experts in joint replacement, orthopedic trauma and bone health, and have a support system of specialists ready to assist in neurosurgery, musculoskeletal radiology, anesthesia and interventional pain. Upon entering the hospital, a first-floor showroom recreates a fully equipped operating room space with interactive components to educate patients and families. The hospital’s 75 private inpatient rooms are equipped with smart-room technology for an enhanced patient experience with advanced video capabilities, voice-activated room controls and interactive digital whiteboards. The hospital houses 10 state-of-the-art operating rooms designed specifically for orthopedic surgery, with four that virtually connect for training opportunities. Before and after orthopedic surgery, patients are cared for in a 44-bed post-anesthesia care unit (PACU) by a team of highly trained critical care nurses specifically trained to meet the needs of orthopedic and spine patients. In addition to clinical excellence, the specialty hospital incorporates robust education and research platforms, with a 10-station bioskills lab that offers fellows hands-on training for a top-rated learning experience and a 3D printer to create prototypes for testing, patient application and potential new medical devices. The hospital also has a 116-seat auditorium that provides ideal space for educational and meeting opportunities. COMPREHENSIVE OVERVIEW 2025 45
Doctors’ Center Hospital Orlando Health Orlando Health and Puerto Rico-based Doctors’ Center Hospital joined forces to create Doctors’ Center Hospital Orlando Health – Dorado. The new brand replaces Sabanera Health Dorado, the former name of Puerto Rico’s newest acute care hospital. In June 2023, the two organizations also teamed up on four additional hospitals on the island. Through the agreement, Doctors’ Center Hospital will continue to operate all five hospitals and two free-standing emergency centers. Patients who reside in or travel between the two communities will realize numerous benefits from the alliance. Collaboration between physicians at Orlando Health and Doctors’ Center Hospital will enhance quality and continuity of care, especially for frequent travelers who may suffer from chronic conditions that require regular medical intervention. In addition, the two organizations’ relationships with Guidewell and Florida Blue, which recently entered the Puerto Rico market, will further support affordability, access and equity in both Florida and Puerto Rico. We also expect this new partnership to create a halo effect of goodwill in Osceola County, where many residents have family living in Puerto Rico. In the coming year, we plan to further expand access in Osceola County with additional practice locations and bilingual physicians. Doctors’ Center Hospital Orlando Health – Dorado Doctors’ Center Hospital Orlando Health – Dorado is Puerto Rico’s most advanced acute-care hospital, offering the combination of patient-centered care and a world-class, state-of-theart facility. Designed with patient safety and comfort in mind, the hospital offers a full scope of superior medical services that includes emergency care, surgical services, gastroenterology, women’s care and pediatrics. The campus also includes a 20,000-square-foot multispecialty clinic the allows for integrated, coordinated and continued care that results in more effective treatments and improved health for the area’s population. O R L A N D O H E A LT H 46
Doctors’ Center Hospital Orlando Health Emergency Center – Arecibo Doctors’ Center Hospital Orlando Health Emergency Center – Arecibo is a comfortable, modern facility with a specially trained medical team equipped to provide a full range of emergency care as well as laboratory tests and basic preventive services. Doctors’ Center Hospital Orlando Health – Manati Doctors’ Center Hospital Orlando Health – Manati provides advanced medical care utilizing the latest technologies and techniques and delivered by a highly skilled and compassionate team of medical professionals. The hospital’s full range of high-quality services includes emergency care, surgical services, gastroenterology, intermediate medicine, nuclear medicine, intensive care, cardiovascular services, women’s care and pediatrics. Doctors’ Center Hospital Orlando Health – Bayamón Doctors’ Center Hospital Orlando Health – Bayamón offers the highest quality medical care, with a focus on providing a unique and unparalleled level of service. The hospital’s full scope of medical services include emergency care, women’s care including labor and delivery, pediatrics, cardiovascular care, interventional radiology, surgical services, intermediate medicine, nuclear medicine, intensive care and gastroenterology. Doctors’ Center Hospital Orlando Health – San Juan Doctors’ Center Hospital Orlando Health – San Juan delivers an exceptional level of high-quality care, offering advanced technologies and techniques across a full range of services. The hospital also provides care in multiple areas of specialty, including spine care, thyroid and metabolic care, gynecology, gastroenterology, infectious diseases, orthopedics, urology and advanced imaging. Doctors’ Center Hospital Orlando Health – San Fernando de la Carolina Doctors’ Center Hospital Orlando Health – San Fernando de la Carolina provides specialized medical care delivered by a highly skilled team of physicians, nurses and allied medical professionals. Together with advanced technology, the hospital’s spacious and modern facility offers patients a comfortable, healing environment. Doctors’ Center Hospital Orlando Health Emergency Center – Barrazas Doctors’ Center Hospital Orlando Health Emergency Center – Barrazas offers a range of emergency services as well as respiratory therapy, minor surgeries, pain management and more. COMPREHENSIVE OVERVIEW 2025 47
Baptist Health With roots extending nearly a century, Baptist Health is a private, not-for-profit faith-based system dedicated to providing highquality, accessible healthcare for the citizens of Central Alabama. It includes Alabama’s largest primary care network. The network’s community of care includes five acute care hospitals and more than 1,700 licensed beds, 58 primary and specialty care clinics, approximately 2,600 affiliated physicians and more than 6,100 team members. The network also offers a free-standing emergency room, one of the first of its kind in Alabama, providing hospital-level emergency services. Baptist Health is actively involved in community outreach and education, providing health screenings, wellness programs and support groups to advance wellness for the entire community. As part of Orlando Health, Baptist Health will advance in providing innovative and compassionate patient care, strengthening the mission to improve the health and quality of life of the individuals and communities we serve. O R L A N D O H E A LT H 48
Baptist Health Free-Standing Emergency Department One of the first of its kind in Alabama, the Baptist Health Free-Standing Emergency Department is located in north Shelby County. The 24/7 emergency department provides a full range of emergency, diagnostic and lab services by boardcertified emergency medicine and specialty physicians. Baptist Health Brookwood Hospital A 595-bed, comprehensive healthcare facility, Baptist Health Brookwood Hospital is known for providing a wide range of medical services and specialized care to the Homewood community and beyond. Accredited by The Joint Commission, Baptist Health Brookwood Hospital is recognized for excellence in stroke care, cardiovascular services, orthopedic care, rehabilitation care, bariatrics, nursing care and more. Specialty care services include neurosciences, oncology, digestive health, surgical services and emergency care. Baptist Health Brookwood Hospital is one of the largest providers of psychiatry care in the state. The campus also is the home Women’s Medical Center, providing full-service care for women at all stages of life, including gynecologic surgery, maternity, and a labor and delivery unit with a Level III NICU. COMPREHENSIVE OVERVIEW 2025 49
Baptist Health Princeton Hospital Serving its neighbors for more than a century, Baptist Health Princeton Hospital in Birmingham is a 505-bed facility dedicated to a patient-first approach. Recognized by The Joint Commission and the American College of Surgeons Commission on Cancer, Baptist Health Princeton Hospital is committed to contributing to the future of healthcare through its clinical research and medical residency program. It offers a full range of services, including fast, lifesaving response times for patients with chest pain or stroke symptoms; comprehensive emergency room care; cardiology, including structural heart and valve care; orthopedics, including rehabilitation; psychiatric care; a comprehensive sleep center; a comprehensive bariatrics center, providing surgical and nonsurgical weight-loss procedures; and women’s services for all stages of life. Baptist Health Princeton Hospital is a recognized leader in aortic valve surgery, COPD, heart attack, heart failure and stroke. O R L A N D O H E A LT H 50