KPI DIREKTORAT OPERASIONAL 2023

KPI DIREKTORAT OPERASIONAL

TAHUN 2023

KPI yang Sama Untuk Semua Cabang

KPI Target PIC

Pemanfaatan pengajuan klaim dan non 50% dari proses klaim dan non klaim Divisi Layanan & Pemasaran c.q.
klaim melalui TOOS 100% dari klaim Sumber Kantor Cabang Services Department

Perekaman pengajuan klaim melalui TOOS Divisi Layanan & Pemasaran c.q.
Services Department
Sosialisasi program Wirausaha PINTAR 20% dari Peserta BUP 2023 1
80% dari total potensi rekening pasif Services & Marketing Division c.q.
Pelaksanaan LKPP terhadap pensiunan Services Department
potensi rekening pasif 90% dari total klaim
Pembayaran klaim akt 2/3 masuk ke Bank Mei 2023 Services & Marketing Division c.q.
Mantap 50 Pemda Services Department

Implementasi SPTB Digital Deviasi ±0,01 Services & Marketing Division
≥99,87 KC/BIM/KCP Kancako Mantap
Penggunaan simgaji web
Februari 2023 Divisi Kepesertaan
Tingkat Akurasi data peserta c.q collecting & processing dept.

Tingkat Validitas Data Divisi Kepesertaan
c.q collecting & processing dept.
Implementasi integrasi Simgaji dengan
Treasury Billing System terkait PFK Divisi Kepesertaan
c.q analitycs & profiling dept.

Divisi Kepesertaan
c.q analitycs & profiling dept.

Divisi Kepesertaan
c.q collecting & processing dept.

KPI yang Berbeda Setiap Cabang

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta Total 12.000 peserta Services & Marketing Division c.q.
Marketing Department
BUP masuk ke Dapem Bank Mantap Total 89.410
Pemasaran produk Taspen Life Services & Marketing Division
Feebased Income 200.000 peserta ASN KC/BIM/KCP Kancako Mantap
50.000 peserta BUMD
Services & Marketing Division &
Total THT Diskonto = Rp 46,94 M Taspen Life
Total Taspen Life = Rp 25,94 M
Services & Marketing Division,
Bank Mantap & Taspen Life

2

KPI
KANTOR
CABANG
UTAMA
JAKARTA

3

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta 277 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life 3.669
Feebased Income Services & Marketing Division
8.333 peserta ASN KC/BIM/KCP Kancako Mantap
2.085 peserta BUMD
THT Diskonto = Rp1.926.000.000 Services & Marketing Division &
Taspen Life = Rp1.081.264.500 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

4

KPI
KANTOR
CABANG
BANDAR
LAMPUNG

5

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta 210 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life 2.688
Feebased Income Services & Marketing Division
3.572 peserta ASN KC/BIM/KCP Kancako Mantap
893 peserta BUMD
THT Diskonto = Rp1.411.000.000 Services & Marketing Division &
Taspen Life = Rp463.343.250 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

6

KPI
KANTOR
CABANG
BENGKULU

7

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta 210 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life 951
Feebased Income Services & Marketing Division
3.375 peserta ASN KC/BIM/KCP Kancako Mantap
843 peserta ASN
THT Diskonto = Rp499.000.000 Services & Marketing Division &
Taspen Life = Rp437.536.500 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

8

KPI

KANTOR
CABANG
PALEMBANG

9

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta 232 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life 1.979
Feebased Income Services & Marketing Division
4.334 peserta ASN KC/BIM/KCP Kancako Mantap
1.084 peserta BUMD
THT Diskonto = Rp1.039.000.000 Services & Marketing Division &
Taspen Life = Rp562.269.750 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

10

KPI

KANTOR
CABANG
PALANGKARAYA

11

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta 210 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life 1.212
Feebased Income Services & Marketing Division
3.375 peserta ASN KC/BIM/KCP Kancako Mantap
843 peserta BUMD
THT Diskonto = Rp637.000.000 Services & Marketing Division &
Taspen Life = Rp437.536.500 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

12

KPI
KANTOR
CABANG
PONTIANAK

13

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta 210 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life 1.701
Feebased Income Services & Marketing Division
3.375 peserta ASN KC/BIM/KCP Kancako Mantap
843 peserta BUMD
THT Diskonto = Rp893.000.000 Services & Marketing Division &
Taspen Life = Rp437.536.500 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

14

KPI
KANTOR
CABANG
BANJARMASIN

15

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta 232 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life 1.978
Feebased Income Services & Marketing Division
3.572 peserta ASN KC/BIM/KCP Kancako Mantap
893 peserta BUMD
THT Diskonto = Rp1.039.000.000 Services & Marketing Division &
Taspen Life = Rp463.343.250 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

16

KPI
KANTOR
CABANG
SAMARINDA

17

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta 232 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life 1.609
Feebased Income Services & Marketing Division
3.375 peserta ASN KC/BIM/KCP Kancako Mantap
843 peserta BUMD
THT Diskonto = Rp845.000.000 Services & Marketing Division &
Taspen Life = Rp437.536.500 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

18

KPI
KANTOR
CABANG
PANGKAL
PINANG

19

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta 210 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life 484
Feebased Income Services & Marketing Division
1.999 peserta ASN KC/BIM/KCP Kancako Mantap
500 peserta BUMD
THT Diskonto = Rp254.000.000 Services & Marketing Division &
Taspen Life = Rp259.241.250 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

20

KPI
KANTOR
CABANG
SERANG

21

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta 210 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life 1.093
Feebased Income Services & Marketing Division
3.572 peserta ASN KC/BIM/KCP Kancako Mantap
893 peserta BUMD
THT Diskonto = Rp574.000.000 Services & Marketing Division &
Taspen Life = Rp463.343.250 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

22

KPI
KANTOR
CABANG
TANGERANG

23

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta 277 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life 744
Feebased Income Services & Marketing Division
3.375 peserta ASN KC/BIM/KCP Kancako Mantap
843 peserta BUMD
THT Diskonto = Rp391.000.000 Services & Marketing Division &
Taspen Life = Rp437.536.500 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

24

KPI
KANTOR
CABANG
TARAKAN

25

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta 210 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life 256
Feebased Income Services & Marketing Division
1.999 peserta ASN KC/BIM/KCP Kancako Mantap
500 peserta BUMD
THT Diskonto = Rp135.000.000 Services & Marketing Division &
Taspen Life = Rp259.241.250 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

26

KPI
KANTOR
CABANG
LUBUK LINGGAU

27

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta 210 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life 658
Feebased Income Services & Marketing Division
1.999 peserta ASN KC/BIM/KCP Kancako Mantap
500 peserta BUMD
THT Diskonto = Rp345.000.000 Services & Marketing Division &
Taspen Life = Rp259.241.250 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

28

KPI
KANTOR
CABANG
UTAMA
MEDAN

29

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta Total 210 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life Total 2.787
Feebased Income Services & Marketing Division
8.333 peserta ASN KC/BIM/KCP Kancako Mantap
2.085 peserta BUMD
THT Diskonto = Rp 1.463.000.000 Services & Marketing Division &
Taspen Life = Rp 1.081.264.500 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

30

KPI
KANTOR
CABANG
BANDA

ACEH

31

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta Total 232 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life -
Feebased Income Services & Marketing Division
- KC/BIM/KCP Kancako Mantap

THT Diskonto = - Services & Marketing Division &
Taspen Life = - Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

32

KPI
KANTOR
CABANG
PEMATANG
SIANTAR

33

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta Total 210 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life Total 1.778
Feebased Income Services & Marketing Division
3.572 peserta ASN KC/BIM/KCP Kancako Mantap
893 peserta BUMD
THT Diskonto = Rp 933.000.000 Services & Marketing Division &
Taspen Life = Rp 463.343.250 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

34

KPI
KANTOR
CABANG
PADANG

35

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta Total 232 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life Total 1.875
Feebased Income Services & Marketing Division
3.572 peserta ASN KC/BIM/KCP Kancako Mantap
893 peserta BUMD
THT Diskonto = Rp 984.000.000 Services & Marketing Division &
Taspen Life = Rp 463.343.250 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

36

KPI

KANTOR
CABANG
PEKANBARU

37

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta Total 232 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life Total 1.950
Feebased Income Services & Marketing Division
3.572 peserta ASN KC/BIM/KCP Kancako Mantap
893 peserta BUMD
THT Diskonto = Rp 1.024.000.000 Services & Marketing Division &
Taspen Life = Rp 463.343.250 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

38

KPI

KANTOR
CABANG
JAMBI

39

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta 210 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life 1.313
Feebased Income Services & Marketing Division
3.375 peserta ASN KC/BIM/KCP Kancako Mantap
843 peserta BUMD
THT Diskonto = Rp 689.000.000 Services & Marketing Division &
Taspen Life = Rp 437.536.500 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

40

KPI
KANTOR
CABANG
TANJUNG
PINANG

41

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta 210 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life 465
Feebased Income Services & Marketing Division
1.999 peserta ASN KC/BIM/KCP Kancako Mantap
500 peserta BUMD
THT Diskonto = Rp 244.000.000 Services & Marketing Division &
Taspen Life = Rp 259.241.250 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

42

KPI
KANTOR
CABANG
LHOKSEUMAWE

43

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta Total 210 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life -
Feebased Income Services & Marketing Division
- KC/BIM/KCP Kancako Mantap

THT Diskonto = - Services & Marketing Division &
Taspen Life = - Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

44

KPI
KANTOR
CABANG
KEPULAUAN

NIAS

45

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta Total 210 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life Total 132
Feebased Income Services & Marketing Division
1.999 peserta ASN KC/BIM/KCP Kancako Mantap
500 peserta BUMD
THT Diskonto = Rp 69.000.000 Services & Marketing Division &
Taspen Life = Rp 259.241.250 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

46

KPI
KANTOR
CABANG
UTAMA
BANDUNG

47

KPI Target PIC

Penggunaan Loyalty Benefit oleh peserta 232 peserta Services & Marketing Division c.q.
BUP masuk ke Dapem Bank Mantap Marketing Department
Pemasaran produk Taspen Life 4.777
Feebased Income Services & Marketing Division
8.333 peserta ASN KC/BIM/KCP Kancako Mantap
2.085 peserta BUMD
THT Diskonto = Rp 2.508.000.000 Services & Marketing Division &
Taspen Life = Rp 1.081.264.500 Taspen Life

Services & Marketing Division, Bank
Mantap & Taspen Life

48

KPI
KANTOR
CABANG

BOGOR

49