Lib ISC Manual Final2018-19

Committees / In-Service Course for Librarians, 16 Jan-5 Feb 2019/ ZIET Bhubaneswar

Committees

Food

Mr. C Narayanaswamy
Mrs. Kavita Singh

Excursion Mr. Gautam Kumar
Cultural Bharti
Mr. Shiba Bhue
Mrs. Rama Nair
Ms. A. Sujatha

Mr. Gautam Kumar Bharti
Smt. Ayesha Khatoon

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Committees / In-Service Course for Librarians, 16 Jan-5 Feb 2019/ ZIET Bhubaneswar

Photography

Editorial Board Mr. Shiba Bhue
Blog Creation Mr. Rajesh Bhim Prasad

Mrs.Vandini Johari
Mr. Bushair P K
Ms. Sudheendra Rani R S
Ms Srishti Kumari

Mr. Navin Kumar
Mr. Manish Kumar
Singh
Mrs. Vandana Johari

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5 4 2 Demonstration by Participants / In-Service Course for Librarians, 16 Jan-5 Feb 2019/ ZIET Bhubaneswar
3
Demonstration by Participants
Ms. Sudheendra Mr. Bushair P K Mr. Biswa Bag Mr. Shiba Bhue Mr. C Narayanaswamy
Rani R S Bhawanipatna NTPC Kaniha 1
KPA Yelahanka-RWF,
No.2 Naval Base, Ramavarmapuram Bengaluru
Kochi

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Demonstration by Participants / In-Service Course for Librarians, 16 Jan-5 Feb 2019/ ZIET Bhubaneswar

Ms. A. Sujatha
Malkapuram
6

K.V.Mlakapuram
Library

Mr. B. Bhanu Prakash Name of the participant : Name of the participant :
Naik B.BHANU PRAKASH NAIK B.BHANU PRAKASH NAIK
Gooty
7 From : Kendriya Vidyalaya Gooty From : Kendriya Vidyalaya
Gooty Hyderabad Region.

Hyderabad Region.

TOPIC : ACTIVITIES OF MY

TOPIC : E-SOURCES SCHOOL LIBRARY.

WELCOMEMr. Raju
Hasimara
TO

8 KENDRIYA VIDYALAYA HASIMARA

LIBRARY

Mr. Umesh Kumar PRESENTED BY :
OF Dumdum UMESH KUMAR
9
Mr. SK Sharma LIBRARIAN
REPRESENTATION ONIOC Haldia
DIGITAL LIBRARY 2

Internet Resources Discovery RE(IRD)
Views on

10 Digital Libraries

S.K.SHARMA (K.V.IOC,HALDIA

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Demonstration by Participants / In-Service Course for Librarians, 16 Jan-5 Feb 2019/ ZIET Bhubaneswar

11 Mr. Manish Kumar Monday ,
Singh Feb/18/2019
Bolpur 1
MY LIBRARY

MANISH KUMAR SINGH
TGT(LIBRARIAN)
KV BOLPUR, KOLKATA

KV Bolpur

12 LIBRARY @ KV MALDAMr. Amardeep Prasad
Malda
LIBRARIAN : AMARDEEP PRASAD
(Kolkata Region)

Mr. Bhujang Das Command Hospital OUR LIBRARY
KV COMMAND HOSPITAL

13 BY
BHUJANGA DAS

14 Mr. Deepak Chouhan Koliwada

K V PONDA LIBRARYBhojdutt
Saraswat
15
Ponda
By
Bhojdutt Saraswat

Librarian
K V Ponda

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Demonstration by Participants / In-Service Course for Librarians, 16 Jan-5 Feb 2019/ ZIET BhubaneswarMs. Soma Kumari
Mahalik
LONAVLALonavla

16

SOMA KUMARI MAHALIK

{LIBRARIAN }

17 Ms. Srishti Kumari Presented by-
No.3 Colaba Srishti kumari
K V NO 3 Colaba, Mumbai

LIBRARYMrs. Rama Nair
NAD Pune
18 KV NDA KHADAKWASLA PUNE

19 Mr. Ratnesh Kumar
20 Muzaffarpur(F/S)

Mr. Gautam Kumar LIBRARY ACTIVITIES TO
Bharti ENHANCE LEARNING

NTPC Kahalgaon GOUTAM KR. BHARTI
LIBRARIAN

KV NTPC KAHALGAON, PANTNA REGION

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Demonstration by Participants / In-Service Course for Librarians, 16 Jan-5 Feb 2019/ ZIET Bhubaneswar

21
Mr G.S. Thakur
Garhara

22 Smt. Ayesha Khatoon No.1 Kankarbagh Patna CONTENT
MANAGEMENT
SYSTEM Presented By: Mrs. Ayesha Khatoon

A Comparison Librarian, Kendriya

Vidyalaya, Kankarbagh,

No.1,FS, Patna

Mr. Rajesh Bhim Prasad Network, Internet and KV HARNAUT

23 World Wide Web Harnaut BY
RAJESH BHIM PRASAD
BY RAJESH BHIM PRASAD LIBRARIAN
KV HARNAUT
LIBRARIAN

24 Mrs.Vandini Johari
Jagdalpur

25 Mrs. Kavita Singh KENDRIYA VIDYALAYA
Korba No.III (SECL) SECL KUSMUNDA
LIBRARY

PRESENTED BY –
MRS KAVITA SINGH
LIBRARIAN

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Kendriya Vidyalaya SangathanMr. Arun Sanjay Bodra
Garhwa
26

MY LIBRARY

KV TATANAGAR

Mr. Navin Kumar ACTIVITY
Tatanagar
27 NAME- NAVIN -KUMAR BY

LIBRARIAN LIBRARY

KV TATANAGAR

(RANCHI REGION)

PREPARED
BY

NAVIN KUMAR (LIBRARIAN)

28 Mr. Jay Prakash Pandey Mr. Uttam Kumar Pandey Lohardaga

MY LIBRARY

E-RESOURSES No.2 Dhanbad JAY PRAKASH PANDEY
LIBRARIAN
29
KV NO-II DHANBAD
JAY PRAKASH PANDEY
LIBRARIAN

KENDRIYA VIDYALAYA NO-2
DHANBAD

K V RAMGARH CANTTMr. DK Singh
LIBRARYRamgarh Cantt.

By
MR.D.K.SINGH

Librarian

30 K V RAMGARH CANTT

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Project Work Assigned / In-Service Course for Librarians, 16 Jan-5 Feb 2019/ ZIET Bhubaneswar

Projects Assigned

Sl.No. Name of Group/ Remark, if any
Project Individual

1 Demo lessons Individual Topics:

through PPT Library Science , Internet, Search Engines, Library
automation, Collection Development, E resources,

Open Educational resources, Career Corner, Cyber

Safety, Internet Safety, Barcode, QR Code, RFID,

Photoshop, Rajbhasha, Digital Library, Online Tools,

Bibliometrics, CMS, LMS, OSS, e-News Letter,

Preservation of Documents.

Each Day two participants will give demo lesson of their
choice—

1.( As perTopics mentioned above.)
2. My Library

2 Book Review & Individual Every participant has to issue a book of their choice from

Book Jacket / the library, ZIET Bhubaneswar and to do the following
activity.

Book Tag a) Read the book thoroughly.

b) Prepare a book review of the same.

c) Prepare a book jacket f o r the same book.

N.B:-Book jacket/ design a book tag may be prepared of
your own imagination or the book issued for Reading and
review. Book review should be done by the participant a n d
not a copy from any sources or website.

Last Date: 25/01/2019

3 Library Blogs Individual General School Library Blog with Headings like
1. About Us
2. New Arrivals
3. Upcoming Event
4. Reading Corner
5. Photographs
6. Contact Us
7. Puzzle 8. Thought of the Day 9. School Corner 10. Library
Rules & Regulations.
Last Date:- 26/01/2019

4 Assignment Individual Create a folder with your name on the desktop and save all

for MS-Word the works in it. Create your ALAP (with the help of a table).
A create textbox inside, for library slogan & instructions.

Prepare an invitation card for book exhibition to be

conducted in connection with Meet the Author’s

Programme in your library. 1. Prepare a letter to send a DD

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Project Work Assigned / In-Service Course for Librarians, 16 Jan-5 Feb 2019/ ZIET Bhubaneswar

5 Library e- Group Work of Rupees 1220/- to NCERT, New Delhi to subscribe NCERT
journal for one year from Jan 2018 to Dec 2018 also write
down the names of the journals. 2. Draft a letter to
negotiate with book –vendors for book purchase of your
library.
3.Send an invitation to a reputed publisher to organize book
exhibition in your school.(last date-28/01/2019)
Each group will prepare e-Newsletter on the content

Newsletters related to the Topics: (Gr1). World Peace Day (Gr2.)

International Library Day (Gr3). Earth Day (Gr4). Vigilance

Awareness (Gr5). World Population Day (Gr6.) . Yoga Day

(given topics are suggestive .you can select your own

topics). Last Date- (30/01/2019))

6 Preparation Group Work Topics: 1. For Primary Classes 2. Career Guidance &

of Counselling 3. Hindi Books 4. English Fiction 5. Personality
Bibliographies Development 6. Books on Good Thoughts/ Quotations 7.

(List of books- Books on Science Projects 8. Reference Books Day (given
Class wise topics are suggestive .you can select your own topics). Last
and Subject Date- (31/01/2019))
wise)

7 Preparation Group Work Topics: Gr1. Communication Skills, Gr2. Child Rights Gr3.

Disaster Management Gr4. Gender Sensitization Gr5.
of Personality Development Gr6. Stress Management 8.

Scrap Books Science and Technology Gr8. Life Skill Day (given topics are
suggestive .youcan select your own topics). (01/02/2019))

Instructions:

1. Language should be both Hindi and English 2. Write up

should be in sketchpens.

3.Pasting and Decoration should be in uniformity i.e.
plain page for pasting or articles and Ruling page
for write up

4. There should be title in the Cover page with
covering the scrapbook

5.List of Web references should be there in the write up(In
the last page of book)

6.Index should be maintained

7.GroupLeader and member names should be in the
3rdpage

Last date-01/02/2019

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Write Up: Guest Lectures / In-Service Course for Librarians, 16 Jan-5 Feb 2019/ ZIET Bhubaneswar

Write Up- Guest Lecturers

1.

TECHNOLOGICAL COMPETENCIES AND BEHAVIORAL APPROCH IN MODERN
LIBRARIANSHIP

Mr. Abinash Dash
Librarian

Institute of Hotel Management (IHM), Bhubaneswar
Email- [email protected]
Mob- 9438505427

Information technology and globalization are the two most influential forces of the modern times. IT

has given new meanings to the transmission, dissemination and storage of information; whereas
globalisation is reducing the importance of geographical boundaries. Libraries as an important social
institution have been affected by these changes. Information retrieval, information storage and
information transmission are the core competencies of the libraries. Digital age characterized by
efficient graphic user interface, digital imaging, efficient transfer and storage of texts, is presenting
important challenges for the libraries. Information privacy, copyrights, and information security are
some of the challenging issues faced by the libraries in digital age. This paper is an attempt to present
as well as to discuss the implications of these issues so that strategies can be devised to address them
effectively and efficiently. Today the rapid pace of technological and sociological change has required
libraries to adapt. Students and researchers now find source materials online, and teaching and
learning methodologies often involve hands-on creative activities versus absorbing content passively.
In response, libraries have expanded the services they provide through the use of technology.
Technological solutions are being used to determine best space usage practices, develop enhanced
search engine capabilities, and create new data storage and retrieval systems.

Top Challenges for Technological Adoption

1. Budget
Budget issues remained the top challenge for librarians at the Academic Library conference and across
the globe. This includes: competing for funding, growing the library's resources within allocated
means, and defending the amount of library resources.

2. Communicating about changes in the Library
Changes are inevitable in this digital age but communicating these changes and getting the necessary
support for communications is challenging as there are typically many stakeholders involved in the
process.

3. Declining patron requests for content
The need to validate library purchases and tight budgets often force librarians to decline patrons’
requests for content.

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4. Career advancement
Equipping librarians with the skills they now need is imperative. Job training and career advancement
opportunities are vital in helping librarians overcome the challenges they face at work. New and
emerging competencies which were not required five to ten years ago, such as data visualization and
communication skills, are now required for librarians to become effective at what they do.

5. Keeping up with changing technical requirements
Technology and the internet have had a huge impact on the library and the way it delivers services.
The rapid digitization of information has impacted operations and systems in libraries within a very
short span of time, resulting in gaps in the skills needed to operate a digital library.

6. Understanding research trends & the librarian’s role in the research cycle
The role a librarian plays in the process of connecting users to information goes beyond making
content discoverable. New skill sets such as data management are necessary for librarians to stay
ahead of research trends and provide users with the most relevant content in this era of information
overload.

7. Staying current on policy changes
The complicated nature of the industry means librarians have to constantly keep abreast of new
developments and policies in the scholarly publishing space. It is not easy to decipher the regulations
and understand how the changes will affect the library landscape.

8. Managing library operations and tracking staff performance
The complex scholarly publishing network, coupled with an increasing pressure to demonstrate the
library’s value, makes the management of library operations and staff performance tracking an
ongoing challenge for librarians.

9. Conveying the value of librarians to researchers
Changes in the scholarly publishing space have redefined the roles of librarians, extending far beyond
content creation. While this is happening, librarians are finding it a challenge to communicate the
value of their work to their constituencies.

10. Managing continuous transition from a print to a digital-based collection
The transition of ‘print to digital’ has been one of the longest standing conversations in the library.

On top of managing this transition, librarians are also participating in the dialogue around
transforming the physical space in the library to foster better collaboration and accommodate other
activities.

Innovative technologies to implement at the library of the future-

Given that the main mission of libraries is to offer equality of access to information for every citizen,
then why not be a trendsetter in digital use and implement more emerging technologies? As Mogens
Vestergaard, Manager of Library and Citizen Service at Roskilde Libraries in Denmark emphasizes in
interview, “it is the library’s obligation to be at the edge of different uses of culture and uses of
technology”.

1. Big data - Along with all the technological advancements, people’s most basic activities are
generating more data than ever. The storage and analysis of large datasets can be a real advantage
for librarians as they have the relevant skills and knowledge to make the best use of these massive
sources of information. “Libraries can use core customer intelligence to better reach customers,
create a better connection with the community and become more relevant and stay more flexible

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and adaptable to all the environment changes”. Libraries can use big data to create a personalized
user experience by offering content and resources based on each individual wish. But at the same
time, libraries must consider the privacy issues coming with any access to personal data.

2. Artificial intelligence - AI is no longer a futuristic technology as it is gaining more and more
traction in our everyday activities. Many AI applications focused on delivering information to the
user, it can appear that AI is a challenge to libraries”. But at the same time, she adds that “the
intelligence is artificial, not human. Libraries can connect people to information and, more
importantly, to other people”.

3. Block chain technology - Block chain technology has been one of the most discussed
technologies in the past year, as Bitcoin has gained more and more power. Blockchain technology
represents a decentralized database that keeps records of pseudonymized digital transactions that are
visible to anyone within the network. Therefore, it is a new way to collect and store data. blockchain
technology “could be used to build an enhanced metadata system for libraries, to keep track of digital-
first sale rights and ownership, to connect networks of libraries and universities, or even to support
community-based borrowing and skill sharing programs.”

4. The Internet of Things (IOT) -Since having connection to the internet has become a necessity
more than a luxury; The Internet of Things (IOT) receives more and more attention. Just like the RFID
(Radio-Frequency Identification) technology, IOT refers to the possibility of connecting everyday
devices and transferring data between them. But only in the case of IOT, the data is transferred over
the Internet. There are many opportunities for library applications, from tracking room usage and
program attendance to monitoring humidity levels for special collections and more. Therefore, the
library can offer a better user experience by enriching its services and collections.

5. Library bookmark apps - The tool is still in the concept phase but features the possibility to
offer directions to the user regarding the book they want to find or keep track of their lending activity
in a more interactive way. Locating books inside the library is still a struggle for many users so a
functionality that can guide the user towards the book is a cutting-edge fix to this problem.

6. User-focused interfaces and application -One of the future perspectives of library services is a
personalized interaction between the system and the user. Whether this is an interactive game
projected onto the floor for children to interact with, digital exhibitions featured on screens, big
screens in libraries that can be used to offer different kinds of information and also inspire users to
find certain books or a simple display that allows taking a ‘selfie’; libraries can use technology to create
a digital experience for the user. This visual showcase of the items in the library’s collection is created
by the user and is continually updating and it is hoped that it will motivate and inspire users to explore
the collection more widely.

7. Augmented reality- Augmented reality is a hot topic in the tech world and people are curious
about its deployment in various domains, from medicine to gaming. So why not implement it in
libraries too and combine digital with reality AR’s ability to enhance what already exists is what
makes it a perfect fit for libraries. A British company that offers digital solutions for libraries and
changes the way users engage with library services. Their augmented reality digital Mythical Maze
app has been used in summer reading challenges all over the United Kingdom to help children
improve their reading skills during the summer holidays.

8. Digital interfaces for printed books - A combination of the real with the digital is a
development we are all impatiently waiting for, especially when we talk about physical objects.
Everyone loves the ‘copy’ and ‘find’ functions of an e-book and the practice of highlighting all the
important excerpts from documents.

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9. Library mobile Apps –Mobile Apps are real trend right now, as people have access to their
mobile device constantly. A mobile Aap can extended the library service outside their physical
boundary and felicitate the interaction with patron.

The Behavioral Approach of library professional -

Management is an expansive one. It is also a growing literature .In some way this reflects that
we do not know much about the kind of manager who are required in modern world and kind of
management techniques in broad on different profession and passion to make a healthy Social,
cultural and professional society . Library and library professional day by day transforming towards a
new era of management where Libraries are Digital, Virtual, Database manager, Educational
counsellor, Career advisor, ITC Ambassador and over all central nerves system of any Academic or
Research organization. Next generation library managers who are required competence to deal with
an increasingly fragmented environment and challenges in field of human resource management in
library and information science sector. Next generation library managers who are required
competence to deal with an increasingly fragmented environment and challenges in field of human
resource management in library and information science sector. Mental Health is how people think,
feel, and act as they face life’s situations. It affects how people handle stress, relate to one another,
and make decisions. Mental health influences the way individuals look at themselves, their lives, and
others in their lives.

Like adults, children and adolescents do have mental health disorders that interfere with the way they
think, feel, and act. When untreated, mental health disorders lead to school failure, family conflicts,
drug abuse, violence, and even suicide.

School Psychology for Library profession to students

• Adequate supports and resources.
• Recognition of their individual needs.
• Connection to and trust in adults.
• Opportunities to achieve Acceptance and encouragement.
• Cooperation between school and home Healthy relationships and connectedness
• Tolerance and respect for others, Competence, self-esteem, and resiliency
• Emotional & spiritual development

Behavioral Stressors among Library Professional

1. Education / Negative view of work, less open-minded
2. Greater stress in interpersonal aspects of work.
3. Report more difficulties at work / Unable to adjust in workplace environment.
4. Financial Factor –Fund, Salary, Pay Pattern and Future growth
5. Lack of expertise Knowledge related to nature of duty.
6. Excess Workload /Less job satisfaction.
7. Less tolerant, less understanding, less socially responsible, Distrustful.
8. Blame others, put down others and demean others as a way of seeking revenge.
9. Influence other people to share their cynicism & pessimism.

We are in the age of a networked society where innovation and technological competencies in
addition to its use in all spheres of human activity has used extensively to record, store and

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disseminate the information in the digital form .Innovation and technologies almost converted the
world into a global village. Digital age and with the change management system of Academic
environment produce challenges for both libraries and librarians .By implementing of new innovation
and technologies library and information professionals are confronted with broad range of challenges
and opportunities to improve the effectiveness of the organization to respond better to information
needs of their community, and same time adaption of new psyco-manegerial skill librarianship can get
new reorganization as leader ,communicator and Brand manager , Potential Human resource
developer. Modern librarian specially in academic field Help teachers, parents, and administrators
understand child /Student development and learning Provide positive alternatives for helping children
with learning and behaviour problems Strengthen working relationships among educators, parents,
and society.

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2

Intellectual Property Right and Academic Integrity

Dr. Basudev Mohanty

a Scientific Officer (Librarian), Institute of Physics, Bhubaneswar-751005, Odisha, India.
b Homi Bhabha National Institute, BARC Training School Complex, Anushakti Nagar, Mumbai -400085, India. E-

mail: [email protected], Ph: 7064419608/ 9437132870.

Abstract:

Plagiarism has been a problem pursuing academia since long even may be more
than centuries. The era of knowledge explosion combined with the rapid growth
in internet technologies has made it easier than ever to copy material from one
electronic document and into another. Many cases are unintentional, as writers
are unaware of the rules/ethics regarding plagiarism. This technical lecture
provides an overview of Intellectual Property Right, Scholarly Communications,
Plagiarism, its consequences and illustrates in details how to avoid it. It talk also
illustrates some standard anti-plagiarism software. This lecture may help
librarians, academicians, policymakers to educate students, and researchers
about the perils of plagiarism and encourage ethical writing practices for
maintaining a sustainable integrity of the institute in the scholarly domain.

Some of the concluding remarks of the presentation are as under:

• Academic Integrity is a subject now a days that is on the agenda of a lot
of academic institutes. Universities and colleges are thinking about how
to ensure Academic Integrity and what kind of issues do they need to face
in order to achieve this.

• Plagiarism has most often been approached as a matter of academic
dishonesty. Honesty violations include the following:

– Submitting as one’s own an author’s published or unpublished
work (e.g., material from a journal, Internet site, newspaper, or
encyclopedia.. etc.), in whole, in part, or in paraphrase, without
fully and properly crediting the author;

– Submitting as one’s own work or materials obtained from another
student, individual, or agency without full and proper attribution;

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– Submitting as one’s own work material that has been produced
through unacknowledged or unauthorized collaboration with
others.

• Academic Integrity means honesty and responsibility in scholarship.
Students and faculty alike must obey rules of honest scholarship, which
means that all academic work should result from an individual's own
efforts. Intellectual contributions from others must be consistently and
responsibly acknowledged. Academic work completed in any other way is
fraudulent. (University of Illinois)

If someone is not confident with his/her own writing abilities, there are
resources available. Use, “Ask a Librarian” about finding academic sources
on your topic of research and/or attend the Writers' Workshop, which
provides writing assistance.

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3.

Knowledge Management: Concepts and methods for
delivering knowledge in the digital age

Bijoy Ketan Panda

TCS, Bhubaneswar
[email protected], 9437079369

What is Knowledge Management?
▪ Defined in a variety of ways.
▪ KM in education: a strategy to enable people to develop a set of practices to create, capture,
share & use knowledge to advance.
▪ KM focuses on:

people who create and use knowledge.
processes and technologies by which knowledge is created, maintained and accessed.
artifacts in which knowledge is stored (manuals, databases, intranets, books, heads).
A Community College’s Definition
“A discipline and framework designed to help our organization acquire, package and share “what we
know” to enable decision-making, creativity, innovation and communication.” (Cuyahoga
Community College)
What is Knowledge?

▪ Knowledge is justified true belief. Ayer, A.J. (1956). The Problem of Knowledge.
▪ Knowledge is a fluid mix of framed experience, values, contextual information and expert

insight that provides a framework for evaluating and incorporating new experience and
information. It originates and is applied in the minds of knowers. In organizations it often
becomes embedded not only in documents or repositories but also in organizational
processes, practices and norms. Davenport, T.H. & Prusak, L (1998). Working Knowledge.
▪ Knowledge is information in action. O’Dell C. & Grayson Jr., C.J. (1998). If only we knew
what we know.

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Data, Information & Knowledge

Two types of knowledge

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Knowledge Combination & Transition

A.Socialization: From Tacit to Tacit:

Tacit knowledge to conversion takes place when tacit knowledge within one individual is shared by
another through training ex:-Knowledge transfer by an SME to an associate through an informal
telephone call.

B.Combination: From Explicit to Explicit:

Explicit knowledge to explicit knowledge conversion takes place when an individual combines
discrete pieces of explicit knowledge into a whole new concept. Ex:- Application of knowledge
gained through WBTs on six sigma into compiling a six sigma project report.

C.Externalization: From Tacit to Explicit:

Tacit knowledge to explicit knowledge conversion can be said to take place when an individual is
able to articulate the foundations of his and her tacit knowledge. Ex:-Instructor led training.

D.Internalization: From Explicit to Tacit:

Explicit knowledge to tacit knowledge conversion takes place when new explicit knowledge is shared
throughout the firm and other members begin to use it to broaden, extend and reframe their own
tacit knowledge.Ex:-Associates applying Instructor Led training Knowledge and developing their
competencies.

What are organizations are Doing?
– Knowledge capture and acquisitionE.g., environmental scanning.
– Developing strategies for implicit K sharing:E.g., CoPs, virtual teams, list of experts &
mentoring.

2. Using technologies to store, analyze & distribute explicit K. Corporate portals, business K
base, process control inventories, CRM.

The process of KM comprises of Four basic tasks:

1. Identify: - The sources of Knowledge are identified and ascertained for their relevance & validity.

2. Create: - Creation is the process of Knowledge capture through the various modes available.

3. Share: - The captured knowledge is shared by documenting it on a knowledge repository.

4. Reuse: - The reuse is enabled by the other users who get this info from knowledge repository and
apply it to resolve their concerns or to enhance their knowledge.

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Components of KM Projects

Create KR (Knowledge Repository)

▪ Involves finding and collecting internal knowledge and best practices. Some of the
knowledge may be found in organizational documents such as memos, reports, and
presentations and can be easily stored in a repository. Other knowledge is discovered
through discussion. Discussion databases are another form of knowledge repository. Tools
like Lotus Notes and Microsoft Exchange Server facilitate these discussion databases.

Improve knowledge Access

▪ Involves determining ways to facilitate finding the person with the required knowledge and
then transferring the knowledge to another person. Sometimes, simply storing the
knowledge in a repository is not sufficient. Face to face transfer of knowledge can be more
effective. Technology, such as desktop video conferencing, can enable face-to-face
knowledge access.

Enhance knowledge Environment

▪ Involves changing the way people work. Employees are encouraged to share knowledge as
well as reuse existing knowledge. Coaching and training in learning and sharing practices will
probably be necessary. This may be a very difficult task if the organization’s culture does not
currently share information.

Manage Knowledge as an Asset

▪ Involves demonstrating that effectively using the KM repositories or face-to-face transfer of
knowledge has allowed the organization to save or make money. This is currently difficult,
but will probably become more accepted as KM becomes more widely used.

Software Used to Create a KM

Retrieval ware by Convera- www.convera.com

▪ Retrieval ware creates a complete inventory of all enterprise assets, then enables users to
search more than 200 document types on file servers, in groupware systems, relational
databases, document management systems, web servers and more while respecting access
rights- all from a common user interface.

Rightnow Technologies- www.rightnow.com – KM Software

▪ The self-learning-knowledge base completely integrates all communication channels
resulting in customers and agents accessing information -whether they use self-service,
submit an email or initiate a live chat session.

IBM-Lotus-Knowledge Discovery Products-

▪ A discipline providing the strategy process, and technology to share and leverage
information and expertise to do just that knowledge discovery products and solutions can
help rapidly achieve KM by Capturing and organizing knowledge in the form of content,
expertise and communication so it can be easily managed, located, evaluated and reused to
drive responsiveness, innovation, efficiency and learning.

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Share Point

Challenges in KM
▪ The marketplace is increasingly competitive and the rate of innovation is rising. So that
knowledge must evolve and be assimilated at an ever-faster rate.
▪ Corporations are organizing their businesses to be focused on creating customer value. Staff
functions are being reduced, as are management structures. There is a need to replace the
informal KM of the staff function with formal methods in customers aligned business
processes.
▪ Competitive pressures are reducing the size of the workforce, which holds this knowledge.
▪ Knowledge takes time to experience and acquire. Employees have less and less time for this.
▪ There are trends for employees to retire earlier and for increasing mobility, leading to loss of
knowledge.
▪ There is a need to manage increasing complexity as small operating companies are
transnational sourcing operations. A change in strategic direction may result in the loss of
knowledge in a specific area. A subsequent reversal in policy may then lead to a renewed
requirement for this knowledge, but the employees with that knowledge may no longer be
there.

KM Courses
▪ Knowledge Management - An Overview .
▪ Organizational Culture – Adapting to Change.
▪ Knowledge Mapping an Organization.
▪ Training and Development.
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▪ KM Process Management:

– Creating, structuring, storing knowledge.

– Retrieving, acquiring and using knowledge.

Conclusion

KM is not a technology-based concept. It needs careful planning and analysis. While
technology can support KM, it is not the be all and end all of KM. KM decisions should be
based on who (people), what (knowledge) and why (business objectives). Also a KM
programme should be in sync with the Organisation goal. While sharing best practices is a
good idea, there must be an underlying business reason to do so. Without a solid business
case, KM is a futile exercise.

▪ Another most important fact is that not all information is knowledge. Organization diligently
need to be on the lookout for information explosion and overload. Here quality is the key
and not quantity

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4.

Personality Development for Librarians

Sitansu Mishra

Apogee Consulting & Training Services LLP (ACTS)

Personality Enhancement and Communication Effectiveness

1. Whether it is True or False Librarians work with specific groups, such as children, young
adults, adults, aged ones, etc.

2. They enthusiastically assist users in obtaining information or books for their jobs,
homework, or recreational reading, which can be challenging and satisfying, but it is also
there that working with users under deadlines can be demanding and stressful.

The traditional image of a librarian……

1. The traditional concept of a library is being redefined from a place to access paper
records or books to one that also houses the most advanced electronic resources, including
the Internet, digital libraries, and remote access to a wide range of information sources.

2. According to Dale Carnegie, there are four ways, and only four ways, in which we have
contact with the world and We are evaluated and classified by these four contacts:

(i) WHAT WE DO, (ii) HOW WE LOOK, (iii) WHAT WE SAY, and (iv) HOW WE SAY IT.

3. What is Personality?

Personality is the sum total of all physical, mental and emotional attitudes, values, interests
and motivational factors. Personality is the BRAND IMAGE of an individual. Personality is
the core potential that determines one's success in life and career.

4. Importance of Personality

Development ensures excellence in one’s chosen field, Contribute to individual and
national development, An improvement in your personality can improve your chances for
success in any undertakings.

5. Requirements towards the development of a fine personality.

● Clarity of goals and purpose in life
● Doing beyond expectation
● Learning from failures

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● Enthusiasm, character and personality
● Self discipline, Positive mental attitude
● Managing Sound physical and mental health
● Team work
● Hard work
● Growing in one’s knowledge and skills
● Desiring pleasure and excitement

6. Personality development is just developing mere external appearance, Speech,
Mannerisms Behavior in accordance of expectation of a group.

7. What is your Brand Character?

● THE TWO TYPES OF SELF-IMAGE:

● THE SELF-IMAGE - The Person I think I AM.
● THE PROJECTED IMAGE - The Type of Person I Want Others to See and Respect. - The

Personality and Appearance others see and judge you on.

8. I need to change my bad manners. - I need to change my dull personality. - I need to
change my poor physical appearance. - I need to change my sloppy dress. - I need to change
my too animated facial gestures. - I need to change my exaggerated gestures.

HOW TO GAIN AN EFFECTIVE PROJECTED IMAGE?

● Be charming and you'll be liked.
● A smile is the best calling card.
● Go for that favorable first impressions
● If you want to look like a star, dress like a star.

THAT ELUSIVE STAR QUALITY: HOW TO ATTAIN IT?

9. The automotive equivalent of a really impressive librarian. Good-looking, yet intelligent.
Fun, yet sophisticated. All in a very eye-catching, 200-horsepower package.

10. The Accord V-6 Coupe

Power Dressing at Work - Looking your professional best in the workplace can give you a
competitive advantage - It simply means dressing in a way that projects an image of the
sophisticated, successful working individual you are or would like to become.

● Always match your belt with your shoes Stay with traditional colors (black, dark
brown or rich tan)

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● Matching ties and shirt: Ties should be tied in whatever style most strikes your fancy.
Clip on ties is a NO! NO!

● Socks: Should match with the color of your pants Leave the white socks for the
gym!!!

● Watches: The single most important accessory a man can own. If you own different
watches, black band with black shoes and black belt, brown with brown

● Eyeglasses: Should compliment your color, shape of face. Men's Checklist: Power
Dressing for Success

● Power Dressing for Success : Exquisite dressing style is only a compliment to professional
competence and a strong work ethic rather than a substitute, power dressing at work
can be a great tool to help you get ahead in corporate culture.

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5.
CREATING LIBRARY BLOG / WEBSITE USING BLOGGER

Srikanta Sahu

National Institute of Technology Rourkela
E. Mail: [email protected]

(Write up is a conversion of the PPT used by the speaker)

• A blog or "weblog" is a discussion or informational website published on the World
Wide Web consisting of discrete, often informal diary -style text entries ("posts").
Posts are typically displayed in reverse chronological order, so that the most recent
post appears first, at the top of the web page.

Type:
• Personal blog
• Group blog
• Micro blogging
• Organizational blog

Creating a blog in Blogger
Step1: Log in in blogger.com with your gmail or google+ account
Step 2: Create new blog
Step 3: Give Title name
Step 4: Give Address name
Step 5: Select theme
Step 6: Click on “create blog”

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6.

CREATING LIBRARY NEWSLETTER USING MS PUBLISHER

Srikanta Sahu

National Institute of Technology Rourkela
E. Mail: [email protected]

(Write up is a conversion of the PPT used by the speaker)

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7.

Emerging trends in School Libraries

Dr. Deepak Khuntia

Coordinator, Library & Information services
Xavier University - XIMBOverview

Introduction

In this presentation, we will discuss an overview of current and emerging trends in the products and
services used by libraries for resource management, discovery, and other aspects of their operations
and services. We will discuss topics including trends for library management systems, Job
description of library professionals

School Libraries of the Future: 5 Trends to Watch

•School libraries were once somber places where books were warehoused and librarians kept

things in order – and quiet. With the digital revolution ongoing, school libraries are transforming
into very different places. Often they are noisy, with classes of children searching for new books
for sustained silent reading or collecting information for book reports and projects. And
librarians find that their function is changing from being solely gatekeepers to being connectors
and instructors on how to use advanced technology to accumulate knowledge.

Five trends are emerging as libraries and librarians adapt to continual changes in technology – changes
that will redefine the idea of what a library will look like in the future and what it can do for students.

•1. Greater resources

school libraries of the future will provide more resources in a variety of formats. “Modern library
resources include a whole range of elements, from ebooks, to academic databases, to innovative
programs that allow students to explore their creative inclinations, learn new skills, and apply
their learning in innovative ways,”

•2. Learning commons

Printed books are still important in the spectrum of learning, but digital technology allows for
more mobile, instantaneous fact-finding. As a result, libraries are not needed as much for access as
they are for space to encourage learning. “Instead, they [students] require a place that encourages
participatory learning and allows for co-construction of understanding from a variety of sources. In
other words, instead of being an archive, libraries are becoming a learning commons,

•3. More collaboration with other libraries

Increasingly, school libraries will be collaborating and sharing resources with other school libraries
and public libraries.

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•4. The expanding roles of librarians

With evolving digital and mobile technologies, the role of the librarian will change. Librarians will be
instructing and enabling students to access a whole range of information from many sources. “They
help facilitate the increasingly important global connection between students and the rest of the
world, helping students connect to an authentic audience in a broader community, arranging Skype
sessions with authors or experts in other locations,

•5. Library automation

Gone are the old card catalogs stored in wood cases, replaced by computer terminals. New software
will allow libraries to further automate the collections of resources. “No longer just automating
processes once done by hand, library systems have morphed into full-search resource portals,”

Grooming of Smarter Information Professionals

The secret of genius is to carry the spirit of the child into old age, which means never losing your
enthusiasm.

-- Aldous Huxley

•The entire context in which libraries operate is changing dramatically.
• Instead of just acquiring, processing and retrieving documents and making them available

to the public, in the changing societal, cultural and technological context, libraries need to

create context and meaning as added value.

•In this ‘age of innovation’ radical changes across all aspects of life occur (Prahalad & Krishnan,

2008).

•The fundamental shift in the position and role of the library in society brings with it a

paradigm shift in the job profile of the people working in libraries and information centres.

Traditional job profile 33

•Traditionally, five main tasks were part of a librarian’s job profile:

-- making information available;
-- keeping the materials collection up-to-date;

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-- arranging and storing information;
-- assisting users in finding information; and
-- exchanging information with other libraries.

New job profile

•In the new job profile, the information professional has to be:

-- an expert in using sophisticated online search engines,
-- able to make new linkages,
-- critical about the quality of information (sources), and
-- innovative in the relationships with the users in search of new meanings that fit
with their needs.

New job profile …

•In other words, in the course of two decades, the job description of a librarian has moved

from information technician to knowledge worker with a focus on innovation.

•Learning, creativity and knowledge sharing are crucial competences for knowledge workers in

general, but even more so for librarians.

•On the other hand, it is foolish “to do today's job with yesterday's tools and yesterday's

concepts” (Marshall McLuhan).

New job profile …

•With the changing times, the face of not only the corporate world but that of the services

professions is also changing.

•The need-of-the-hour is to have state-of-the-art professionals who are agile enough to meet

the growing demands of the profession.
New job profile …

•Till recently professional qualification was enough, but in contemporary times, besides having

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a superb degree, one also needs to have an extraordinary personality and the right attitude.

•This has become all the more necessary with the advent of the LPG – liberalization,

privatization and globalization where professionals are supposed to be groomed as world
citizens.

•Herein comes the need for professionals to be smarter.

SMART

•The word ‘smart’ is used in English language as an adjective, as a verb and also as a noun.
•As per the Oxford Living Dictionaries:
•As an adjective, it has the following meanings:

-- (of a person) clean, tidy, and well dressed.

-- (of clothes) attractively neat and stylish.

-- (of an object) bright and fresh in appearance.

-- (of a place) fashionable and upmarket.

(informal) having or showing a quick-witted intelligence.

SMART…

• As per the Dictionaries.com, smart means:

-- quick or prompt in action.

-- having or showing quick intelligence or ready mental capability.

-- shrewd or sharp, as a person in dealing with others.

-- clever, witty, or readily effective, as a speaker, speech, etc.

-- dashingly or impressively neat or trim in appearance, dress, etc.

-- socially elegant; sophisticated or fashionable.

-- saucy; pert,

Expansion of SMART
(in the context of Goal Setting)

S – SPECIFIC. It can be stretching, systematic, synergistic, significant, and shifting.

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M – MEASUREABLE. It can also be measurable, meaningful, memorable, motivating and even,
magical.

A – ATTAINABLE. It also stands for accountability, acumen, and agreed-upon.

R – RELEVANT. It also stands for realistic, reasonable, result- oriented, rewarding, responsible,
reliable, and remarkable.

T -- TIME-BASED. It represents timely, tangible, and thoughtful.

Smart Professional

•A smart person can do four things:
• see useful information that other people can’t see or don’t notice;
• draw accurate, useful conclusions from that information;

3. design a useful goal that takes advantage of that information, and

• create an efficient and effective plan of action to attain that goal.

Smart Professional

•More simply, really smart people see the dots other people don’t see.
•They connect those dots into an accurate picture.
•They derive a useful goal from that picture, and
•They plan an efficient, effective way to reach that goal.

Smart libraries

•The concept of smart libraries involves developing, transforming and repositioning libraries to

innovate and strive for improvement.

•Smart libraries have transformative impact on users to operate according to high professional

standards, ethical principles and values.

•These libraries, exemplify knowledge-based organizations, use research and data to build

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understanding, make decisions and decide the future, focus on laws, principles, ambiguity,
uncertainty to create positive outcomes and constructive relationships.

Smart libraries…

•Smart libraries offer smart services.
•Smart services are services that are informative, interactive, innovative, improving and

international in scope.

•Smart services enrich the lives of the members of a smart community.
•Smart services provide networked communities with interactive software and multimedia

content through secure community access facilities.
Smart challengers

•Smart formats: e-books, kindles, vooks and so on.
•Implementing Web 2.0 technologies
•Portal development
• Social networking:

-- Generation Y behavior

-- Information from peer networks

-- Reliability of information

•New models of publication:

-- Fee or free

-- Google books settlement

Smart challengers… 37

•Delivering library services through mobile services
•New roles for professional associations

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-- Widening their interest

-- Widening their spheres of influence

-- Preparing their members for the new world of information and
knowledge management

-- Lobbying, explaining and lobbying with decision makers

Professional and Personal Competencies

•Competency is very often thought of as the possession of necessary skills and knowledge but,

more than that, it involves understanding of one’s role and the motivation to fulfil it.

•Special Libraries Association (SLA) has classified the competencies of LIS professionals under

two categories

– professional, and

-- personal.

Personal competencies

•Personal competencies, on the other hand, represent a set of skills, attitudes and values that

enable library professionals to work efficiently.

•They include:

-- good communication skills,

-- an inclination for personal development,

-- value addition to whatever they do etc.

Personal competencies…

•It is the cluster of:

-- personality traits

-- social graces

-- communication skills

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-- language skills
-- etiquette
-- friendliness
-- listening skills
-- negotiation skills and optimism

Personal competencies…

•They are behavioural skills and therefore, are highly personal.
•These skills are related to the head, heart, hands and health, i. e. highly personal.
•These behavioural skills reflect our personality and naturally helps in personality development.
•They are also termed as life skills.

Personal competencies…

•Life skills that make the professionals smart are:
•Communication skills
•Aptitude for leadership
•Interpersonal skills

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Desiderata in the new age: a few examples

•Information curation
•Big data
•Virtual reality
•Artificial intelligence
•Block chain technology
•Internet of Things
•Expertise in quality indicators
•Altmetrics
•Digital preservation
•Collaboration and facilitation

Information curation

•As content creation becomes available to all, information curation becomes a more critical

skill.

•“Curation is the act of individuals chartered with the responsibility to find, contextualize, and

organize information, providing a reliable context and architecture for the content they discover
and organize.”

Big data

•Big data is a term that describes the large volume of data – both structured and unstructured

– that inundates the world on a day-to-day basis.

•Big data can be analyzed for insights that lead to better decisions and strategic business

moves.

•While the term “big data” is relatively new, the act of gathering and storing large amounts of

information for eventual analysis is ages old.

•The concept gained momentum in the early 2000s when industry analyst Doug Laney

articulated the now-mainstream definition of big data as the three Vs – Volume, Velocity and

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