BAHRAIN 101 BWHOTELIER NOVEMBER-DECEMBER 2023 www.bwhotelier.com activities and information sharing to create a harmonised experience for Indian attendees participating in MICE and exhibitions in Bahrain. “These collaborations are crucial in harmonising efforts between both countries’ travel and hospitality sectors, ultimately ensuring a smoother and more efficient experience for Indian participants,” she adds. Bahrain has been taking a proactive approach to sustainability and eco-tourism and is committed to protecting the environment while promoting economic growth and development. “Many of the hotels and resorts have adopted eco-friendly practices and use renewable energy like solar power etc. Ecotourism is growing in popularity and Hawar Island is a key location for those seeking a sustainable and unique travel experience. In the years to come, the destination aims to continuously grow its eco-friendly tourism practices and preserve its natural environment, travellers can look forward to discovering more of the country’s natural and cultural treasures with every visit to this majestic island destination,” shares Toorani. Talking about Bahrain’s primary goals and priorities for strengthening ties with the Indian market and expanding its footprint as a destination for MICE and exhibitions, she says, “The country aims to foster stronger partnerships and collaborations with Indian industry associations, travel agencies, and event organisers, fostering mutual understanding and streamlined cooperation. Additionally, Bahrain seeks to continuously enhance its infrastructure, modernize facilities, and expand accommodation options to cater specifically to the needs of Indian MICE clients. The nation’s commitment to promoting its unique cultural experiences, coupled with a sustainable approach to event management, remains integral to its goals. Ultimately, Bahrain endeavours to position itself as a leading destination for MICE and exhibitions, creating a welcoming environment that resonates with the preferences and expectations of the Indian market while fostering long-term relationships and a robust presence in the sector.” n Gravity Sky Diving Bahrain International Circuit Pearling Path heritage and natural attractions, Bahrain underscores its commitment to bolstering infrastructure. These ongoing and planned developments align with the evolving needs of Indian MICE clients, enhancing their overall experience and reinforcing Bahrain’s position as a premier destination for MICE events,” shares the Director of Marketing and Promotions, BTEA. Toorani says that collaborating with the Indian travel and tourism industry is a priority to ensure seamless experiences for MICE and exhibition attendees. “To sustain growth, our major focus will be on joint co-ops campaigns with various travel agents in the market. The destination will also be promoted through various B2B and B2C activities such as sales visits, training, multicity roadshows, networking events, newsletters with destination updates, familiarisation trips, a few exciting contests, celebrity/ influencer engagements,” she informs. Initiatives include tailored travel packages, training programmes, mutual promotional
EXPERIENTIAL TRAVEL 102 BWHOTELIER NOVEMBER-DECEMBER 2023 www.bwhotelier.com A CULTURAL ODYSSEY IN THE HEART OF KUTCH A CULTURAL ODYSSEY IN THE HEART OF KUTCH Aerial View of Rann Utsav - The Tent City
RANN UTSAV - THE TENT CITY 103 BWHOTELIER NOVEMBER-DECEMBER 2023 www.bwhotelier.com BY BHUVANESH KHANNA RANN UTSAV – THE TENT CITY, CRAFTED BY EVOKE EXPERIENCES, STANDS AS A SYMBOL OF CULTURAL FESTIVITIES AND IMMERSIVE HOSPITALITY THE TERM “Rann” finds its roots in the Gujarati language, where it translates to “desert.” This linguistic origin encapsulates the essence of the expansive and awe-inspiring desert landscape that serves as the backdrop for the cultural extravaganza known as Rann Utsav – The Tent City. The word “Rann” not only signifies the geographical setting but also evokes a sense of boundless beauty, inviting the uninitiated to explore the mystical charm of the White Rann and immerse themselves in the vibrant tapestry of traditions, art, and celebrations that unfold within this desert realm. Nestled in the expansive White Rann of Kutch, Gujarat, Rann Utsav – The Tent City, curated by Evoke Experiences, emerges as a beacon of cultural celebration and experiential hospitality. This global tourism festival invites travellers from across the world to immerse themselves in the rich traditions, vibrant heritage, and breath-taking landscapes of rural India. This exploration delves into the allure of Rann Utsav, the visionary creators at Evoke Experiences, and the enchanting tapestry that unfolds within the grandeur of the tent city. EVOKE EXPERIENCES: CRAFTING JOURNEYS BEYOND OPULENCE Pioneering glamping, Evoke Experiences transcends the ordinary, weaving sustainability into every venture. Their commitment champions local artisans, integrating their talents into immersive experiences. From the Eco Retreat in Odisha to the Chetak Fest in Maharashtra, Evoke Experiences has left an indelible mark on experiential hospitality. Their magnum opus is Rann Utsav – The Tent City, a harmonious blend of luxury and tradition in the heart of rural Kutch. RANN UTSAV – FROM OBSCURITY TO GLOBAL LIMELIGHT Once a hidden gem, Rann Utsav has blossomed into a bustling tourism destination, endorsed by India’s Prime Minister, Shri Narendra Modi. His captivating visuals on social media showcased the mesmerising allure of the White Rann and Dhordo village. Visits in Explore The Mystical Charm Of The White Rann On A Camel
EXPERIENTIAL TRAVEL 104 BWHOTELIER NOVEMBER-DECEMBER 2023 www.bwhotelier.com 2009 and 2015 marked a turning point, propelling Dhordo onto the global stage. Today, Rann Utsav is a must-visit on the bucket lists of both domestic and international travellers. MONUMENTAL SCALE: RANN UTSAV TENT CITY UNVEILED This year’s edition marks an even grander celebration, boasting an ensemble of 410 opulent tents spanning various classifications. By the conclusion of the Rann Utsav festivities, an estimated 500,000 guests will have experienced the enchantment of the tent city. The Tent City transcends mere visual delight; for those unfamiliar with the luxury tent experience, these accommodations redefine opulence. Air-conditioned and equipped with the finest amenities, including WiFi, cable TV, attached baths with dressers, and refrigerators, these tents offer a level of comfort and sophistication unparalleled in their grandeur. To comprehend the sheer scale of this urban oasis, envision a cityscape stretching nearly 1.75 m. The meticulous design and comprehensive facilities make Rann Utsav Tent City a haven of luxury, providing guests with an unforgettable blend of comfort and indulgence amid the cultural extravaganza of Rann Utsav. SEAMLESS CONNECTIVITY: AHMEDABAD GATEWAY Rann Utsav’s appeal is heightened by its exceptional accessibility, acting as a gateway for eager travellers. Connectivity from Ahmedabad, featuring state-of-the-art roadways, a modern rail network, and convenient air travel options, ensures the tent city is within easy reach. The road journey, traversing well-maintained highways, becomes an integral part of the adventure, offering glimpses of Gujarat’s picturesque landscapes. The rail network provides a nostalgic journey for those who prefer the rhythmic clatter of train tracks. Efficient air connectivity, with modern airports facilitating swift travel, ensures the tent city is a short flight away from major cities. Ahmedabad’s proximity brings the world to the doorstep of every wanderlust-driven traveller. THIS YEAR’S EDITION MARKS AN EVEN GRANDER CELEBRATION, BOASTING AN ENSEMBLE OF 410 OPULENT TENTS The Entry
RANN UTSAV - THE TENT CITY 105 BWHOTELIER NOVEMBER-DECEMBER 2023 www.bwhotelier.com ACTIVITIES UNVEILED: EXPLORING THE RICH TAPESTRY The festival promises an array of activities catering to diverse interests. From exploring the historical significance of Dholavira’s excavation site to reaching the spiritual heights of Kala Dungar, each activity offers a unique perspective on the region’s cultural and natural wonders. Stargazing in the Rann forest, exploring Nirona Village with renowned Rogan artist Padma Shri Abdul Gafur Khatri, witnessing the grandeur of the sunset on the white salt plains, camel rides, paragliding and a tantalising vegetarian cuisine festival contribute to an immersive experience that transcends the ordinary. LOCAL HAATS AND ARTISANAL TREASURES: SHOPPING EXTRAVAGANZA No cultural immersion is complete without a touch of local shopping. Rann Utsav offers vibrant local haats within the Tent City, showcasing the exquisite craftsmanship of local artisans. From intricately designed handicrafts and fabrics to unique footwear, drapes and tapestries, visitors can indulge in a shopping spree supporting the local economy. Digital transactions ensure a seamless experience, making each purchase a cherished memento of the cultural richness discovered at Rann Utsav. CULINARY DELIGHTS: A GASTRONOMIC ADVENTURE Beyond visual and tactile experiences, Rann Utsav tantalizes the taste buds with its renowned vegetarian cuisine festival. Carefully curated to showcase the diverse flavours of the region, each meal becomes a gastronomic adventure. From traditional delicacies to contemporary interpretations, the culinary offerings add another The Haat Musical Performance On The White Sand Captivating Stage Show At The Tent City
EXPERIENTIAL TRAVEL 106 BWHOTELIER NOVEMBER-DECEMBER 2023 www.bwhotelier.com layer to the overall sensory experience. SUSTAINABILITY AT THE HEART: A MAGNIFICENT TAPESTRY As the beating heart of Rann Utsav, sustainability is not merely a buzzword but a guiding principle woven into every aspect of the festival. The commitment to environmental responsibility goes beyond lip service, manifesting in tangible actions that contribute to the preservation of the pristine landscapes of Kutch. First and foremost, the very structure of Rann Utsav exemplifies the commitment to sustainability. At the end of each season, a remarkable feat is undertaken – all tents, furniture, and fixtures are meticulously packed away, preserving them for the next year. This annual ritual not only ensures the longevity of the infrastructure but also minimises the environmental impact The Bedroom The Dining Hall The Living Room
RANN UTSAV - THE TENT CITY 107 BWHOTELIER NOVEMBER-DECEMBER 2023 www.bwhotelier.com associated with permanent constructions. The careful disassembly and storage of these elements exemplify the dedication to minimising the festival’s footprint on the delicate ecosystem of the White Rann. One of the most striking features of Rann Utsav’s sustainable practices lies in its power supply. The festival relies on solar sources for its electricity needs. The vast expanse of the White Rann is not only a canvas for cultural celebrations but also a canvas for harnessing the power of the sun. This reliance on clean energy not only reduces the carbon footprint but also sets an inspiring example for large-scale events aiming for eco-conscious practices. The seamless movement within the tent city is facilitated by electric golf carts and e-rickshaws, all powered by electricity sourced from renewable energy. These vehicles, silent and emissionfree, glide through the festival grounds, providing a convenient and environmentally friendly mode of transportation for guests. It’s not just a means of getting from point A to point B; it’s a commitment to reducing the ecological impact of human activities on the fragile ecosystem of the Rann. In the heart of the festival, where culinary delights are crafted to perfection, sustainability extends to the kitchens. Every effort is made to run the kitchens with utmost efficiency. Careful portion management ensures that food waste is minimised, reflecting a conscientious approach to resource utilisation. This meticulous attention to detail not only aligns with sustainability goals but also reflects a respect for the resources and a commitment to responsible consumption. In essence, Rann Utsav’s commitment to sustainability is not a mere addendum to its grandeur; it’s an integral part of the festival’s DNA. The meticulous packing and unpacking of the infrastructure, the reliance on solar power, the use of electric vehicles, and the efficient management of resources in the kitchens collectively create a magnificent tapestry of sustainability. It’s a testament to the idea that cultural celebrations can coexist harmoniously with nature, leaving behind not just footprints in the sand but a legacy of responsible event management for future generations to admire and emulate. In conclusion, Rann Utsav – The Tent City by Evoke Experiences is more than a cultural extravaganza; it’s a holistic journey that caters to diverse interests. The seamless connectivity from Ahmedabad ensures that the journey is as delightful as the destination. The shopping opportunities and diverse culinary offerings complement the grandeur of the tent city, creating an immersive experience that transcends the ordinary. As travellers explore the wonders of Rann Utsav, they contribute not only to the local economy but also carry with them a tapestry of memories woven from the threads of culture, tradition, and adventure. In this fusion of luxury and tradition, Rann Utsav emerges as a timeless celebration etched in the annals of cultural exploration and experiential travel, beckoning travellers to a world where every adventure is a legend and every story is etched in the annals of timeless exploration. n EVOKE EXPERIENCES’ Rann Utsav Tent City is a distinctive concept that blends the emerging trend of glamping with carefully curated, unique experiences set against the backdrop of a natural habitat. Offering a truly unparalleled tourist experience, every visitor becomes a brand ambassador, and our best marketing tool is the positive word-of-mouth generated from their stay. The tented accommodation, designed for a temporary four-month period, encompasses all essential hospitality amenities, experiential tours and active involvement of the local community, providing an authentic flavour of Kutch. It offers a 360-degree view of Kutch, seamlessly merging cultural and local aspects to craft a unique experience. The Tent City takes 45 days for both setup and dismantling, involving 350 artisans in the process. Housing approximately 1,100 people a day, the tents can accommodate up to 1,200 during weddings when three beds are allowed per tent. As the official contractor, our parent company, Lallooji and Sons, boasts extensive experience, having been the largest provider of tents at Kumbh Mela. We are wellversed in the technical requirements for creating hospitality facilities and holistic experiences at tented venues. Over the past decade, we have hosted 2.5 lakh guests. Our biggest USP is the natural component — the mesmerising white desert that graces us for four winter months. Looking forward, we aspire to explore captivating natural sites like Kuno for future expansion. Our goal is to demonstrate that remote locations can be commercially viable for tourism by efficiently creating, curating, and operating facilities within 45 days. Site selection involves assessing connectivity, special natural features, and the potential for creating unique experiences. We primarily focus on sites in Madhya Pradesh, Uttar Pradesh and Gujarat. Our primary task is to craft comprehensive itineraries and involve the local population as much as possible in the entire endeavour. Bhavik Sheth, COO, Evoke Experiences
PROPERTY REVIEW 108 BWHOTELIER NOVEMBER-DECEMBER 2023 www.bwhotelier.com A TALE OF PILIBHIT HOUSE, IHCL SELEQTIONS, STANDS AS A BEACON OF HERITAGE, LUXURY AND HOLISTIC LIVING IN HARIDWAR SPIRITUAL OPULENCE ARCHITECTURAL RESURGENCE AND Infinity Swimming Pool PILIBHIT HOUSE, HARIDWAR SERVES AS A SYMBOL OF HERITAGE, OPULENCE AND HOLISTIC LIVING IN THE HOLY CITY
PILIBHIT HOUSE 109 BWHOTELIER NOVEMBER-DECEMBER 2023 www.bwhotelier.com BY BHUVANESH KHANNA NESTLED ALONG the sacred banks of the Ganges in the heart of Haridwar, Pilibhit House, IHCL SeleQtions, stands as a living testament to the rich historical tapestry of the region. The genesis of this architectural gem lies in Lahore House, erected between 1925 and 1930 by affluent trading families from undivided Punjab. This enclave of opulent homes, including Batala House, Kapurthala House, Multan Bhawan and Gujranwala House, served as pilgrimage havens for families visiting Haridwar. Lahore House, distinguished by its dormitory style layout around a central courtyard, offered a unique perspective with steps leading down to the flowing Ganges at the rear. In 2006, the Prasads, the current custodians of the property, acquired it from the second and third generation descendants of Lahore House’s original owners. Renaming it Pilibhit House, they paid homage to their hometown. What transpired was a remarkable transformation, orchestrated by the visionary architect, the late Pradeep Sachdeva, turning the dilapidated Lahore House into the exquisite Pilibhit House. THE ARCHITECTURAL METAMORPHOSIS Pradeep Sachdeva’s vision for Pilibhit House was an ode to sattvik or pure living, drawing inspiration from Indian minimalism. The design seamlessly intertwines architecture, interior design and landscape, creating a harmonious blend of austerity and luxury in sync with Haridwar’s spiritual ethos. The property comprises 31 meticulously restored rooms and four graceful suites, arranged around a central courtyard that gracefully leads to a riverside terrace and a private bathing ghat along the Ganges. Guests traverse through a meticulously restored archway from narrow streets, entering a central courtyard that frames panoramic views of the Ganges. The design captures the pilgrimage essence, with a riverside terrace hosting a swimming pool shaded by a mango tree – a tranquil space for guests. The sweeping views of the Ganges, the sounds of flowing waters, the aroma of local cuisine and serene music in the lobby create an immersive experience, transcending the urban fabric of the neighbourhood. THE IHCL PARTNERSHIP In late 2019, the Prasads entered into an agreement with IHCL to manage and operate Pilibhit House under the IHCL SeleQtions brand. Despite the untimely passing of Sachdeva during the pandemic, architect Khozema Chitalwala stepped in to design public areas and re-evaluate guest rooms. The property was successfully launched in July 2021, showcasing the seamless collaboration between Sachdeva’s architectural brilliance and the meticulous detailing of the Taj team. Pilibhit House is not merely a visual delight; it encapsulates the old-world charm of Haridwar, providing a luxurious retreat. The transformation from the dilapidated Lahore House to the exquisite Pilibhit House is a testament to the dedication and expertise invested in reviving this historical gem. CULINARY DELIGHTS AND IMPECCABLE SERVICE At Pilibhit House, the dining experience transcends mere sustenance; it is a culinary odyssey, a harmonious blend of traditional Garhwali Thali lunches, Satvik Thali and an array of eclectic offerings including local eats and fusions that elevate the senses. A standout amidst this culinary symphony is the Kachori Chat at The Dining Room, a testament to the innovative and delicious creations emerging from the kitchen. GARHWALI THALI AND SATVIK DELIGHTS: A SYMPHONY OF FLAVOURS The heart of the dining experience lies in the authenticity of the Garhwali Thali and Satvik Thali, curated with precision by Executive The Facade The Verandah
PROPERTY REVIEW 110 BWHOTELIER NOVEMBER-DECEMBER 2023 www.bwhotelier.com ONE CULINARY MASTERPIECE THAT STANDS OUT IN THE DIVERSE MENU IS THE KACHORI CHAT Chef Mani Mohan Pathak. Each dish is a reflection of local flavours, prepared with a commitment to satvik principles. From the robust regional spices to the freshness of locally sourced ingredients, every element contributes to a gastronomic journey that celebrates the culinary heritage of the region. THE KACHORI CHAT EXTRAVAGANZA: A FUSION DELIGHT One culinary masterpiece that stands out in the diverse menu is the Kachori Chat. This dish, a fusion of textures and flavours, captures the essence of local street food with a sophisticated twist. The crispy kachori, filled with delectable ingredients, harmonises with the tangy chutneys and savoury toppings, creating a burst of flavours that lingers on the palate. The Dining Room, with its serene ambience, becomes the stage for this culinary extravaganza. PERSONALISED SERVICE: THE TAJ HALLMARK Complementing the culinary excellence is the hallmark of Taj The Satvik Thali The Garhwali Thali The Kachori Chat
PILIBHIT HOUSE 111 BWHOTELIER NOVEMBER-DECEMBER 2023 www.bwhotelier.com hospitality – personalised service. The staff at Pilibhit House, welltrained and attentive, surpasses expectations to cater to the diverse needs of a discerning global clientele. The dedication to providing a memorable dining experience is evident in every detail, from the warm greetings to the meticulous attention paid to individual preferences. LUXURY AND ADAPTABILITY: A SEAMLESS FUSION Taj’s renowned expertise takes centre stage in the execution of personalised attention, seamlessly blending luxury with adaptability to the unique demands of Haridwar’s locale. The culinary journey extends beyond the plate, creating an immersive experience where guests are not only satisfied with their meals but enchanted by the overall ambiance, service, and attention to detail. In essence, the culinary offerings at Pilibhit House are not merely meals; they are an exploration of flavours, a celebration of local culinary traditions, and a testament to the commitment of providing an unparalleled dining experience. The blend of Garhwali authenticity, Satvik principles and inventive fusions, coupled with Taj’s personalised service, elevates dining at Pilibhit House to a realm of indulgence and sensory delight. ACTIVITIES AND EXPERIENCES A stay at Pilibhit House goes beyond luxurious accommodation. Guests are treated to a range of curated activities, including the iconic Ganga Aarti at Har Ki Pauri and a special private Ganga aarti at the property’s private ghat. Heritage walks through the bustling streets of Haridwar, visits to iconic temples like Mansa Devi and Chandi Devi, and forest excursions to the Vindhyavasini Temple and Uttarakhand village life offer a diverse range of experiences. In-house activities such as Navgreh Pooja and palmistry/ astrology sessions on the deck add a touch of spirituality and mystique to the overall guest experience. The property’s Hotel Manager, Vikas Nagar, and Front Office Manager, Jitendra Champawat, deserve special mention for their exceptional attention to detail and guest handling. HARIDWAR: GATEWAY TO SPIRITUAL EXPLORATION The accessibility and connectivity of Haridwar are unparalleled, making it a remarkably convenient destination for pilgrims and travellers alike. The city’s allure as a pilgrimage site is immense, drawing visitors from far and wide. Ganga Aarti at Har Ki Pauri IN 2006, THE PRASADS, THE CURRENT CUSTODIANS OF THE PROPERTY, ACQUIRED IT FROM THE SECOND AND THIRD GENERATION DESCENDANTS OF LAHORE HOUSE’S ORIGINAL OWNERS. RENAMING IT PILIBHIT HOUSE, THEY PAID HOMAGE TO THEIR HOMETOWN
PROPERTY REVIEW 112 BWHOTELIER NOVEMBER-DECEMBER 2023 www.bwhotelier.com INTRA-CITY COMMUTING: SEAMLESSLY EXPLORING THE HEART OF HARIDWAR Within the confines of Haridwar, transportation is a breeze. The city, though compact, offers various commuting options. Pilibhit House, strategically and centrally located, serves as a perfect base for exploration. Whether on foot or using cabs and e-rickshaws, readily available throughout the city, guests have easy access to any desired destination. PILIBHIT HOUSE: A TRANQUIL RETREAT FOR SHORT GETAWAYS With its inherent allure, Pilibhit House stands as a significant attraction in itself, making it an ideal retreat for a short getaway. Furthermore, when combined with the myriad offerings of Haridwar, it becomes the focal point for crafting a comprehensive itinerary spanning a few days. CONVENIENT COMMUTES TO HARIDWAR: BRIDGING SPIRITUAL JOURNEYS For those eager to embark on a spiritual journey, Haridwar is conveniently located 240 km from Delhi, a mere four-hour drive on one of India’s most well-maintained highways. The city is also excellently connected by both rail and air. Arriving at the Jolly Grant Airport, situated 40 km away near Dehradun, guests can reach Haridwar in under an hour, ensuring a swift and comfortable transition to the sacred city. PILIBHIT HOUSE SERVES AS A PERFECT BASE FOR EXPLORATION Deluxe Room Courtyard View The Deck Overlooking The Ganges
PILIBHIT HOUSE 113 BWHOTELIER NOVEMBER-DECEMBER 2023 www.bwhotelier.com EXTENDED EXCURSIONS: DIVERSE LANDSCAPES AND CULTURAL TREASURES For those looking to extend their trip, Haridwar serves as a central hub, providing convenient access to several other captivating locations in Uttarakhand and Eastern Uttar Pradesh. Dehradun is a mere 57 km away, Mussoorie 88 km, Corbett National Park 136 km, Roorkee 38 km, Saharanpur 63 km, Lansdowne 135 km and Nainital 234 km. This strategic positioning makes Pilibhit House an ideal starting point for exploring the diverse landscapes and cultural treasures that this region has to offer, ensuring a memorable and enriching travel experience over the course of several days. Pilibhit House, IHCL SeleQtions, stands as a beacon of heritage, luxury and holistic living in the sacred town of Haridwar. The conversion of Lahore House into this architectural marvel, guided by the late Pradeep Sachdeva and enhanced by the expertise of the Taj team, is a story of revival and transformation. The property seamlessly marries tradition with modernity, providing guests with an unparalleled experience that resonates with the spirituality and cultural richness of Haridwar. As you step into Pilibhit House, you not only witness the architectural grandeur but also embark on a journey that transcends time, inviting you to savour the beauty of old-world charm amid the lap of luxury. n PILIBHIT HOUSE, HARIDWAR - IHCL SELEQTIONS Phone: +91 7217024116 Hotel Manager: Vikas Nagar Room Rates: Starting at INR 27,000+ taxes (Apr-Sep) and INR 30,000+ taxes (Oct-Mar) Keys: 35 Location: 38/1, Niranjani Akhara Road, Shravan Nath Nagar, Haridwar - 249401 THE PROPERTY SEAMLESSLY MARRIES TRADITION WITH MODERNITY The Dining Room
SHOWTIME 114 BWHOTELIER NOVEMBER-DECEMBER 2023 www.bwhotelier.com THE DISCUSSIONS IN SEASON 2, FOCUSSED ON SPECIFIC THEMES, WERE NOT ONLY PERTINENT BUT SHOWCASED A FORWARD-THINKING INSIGHT INTO THE INDUSTRY’S FUTURE A RESOUNDING SUCCESS AND TRAILBLAZING JOURNEY DIVERSEY BW HOTELIER THE GM SHOW SEASON 2
DIVERSEY THE GM SHOW 115 BWHOTELIER NOVEMBER-DECEMBER 2023 www.bwhotelier.com BY BHUVANESH KHANNA IN THE ever-evolving landscape of hospitality, where innovation and adaptability are key, the Diversey BW Hotelier GM Show Season 2 has concluded with resounding success, leaving an indelible mark on the industry. A marathon of 36 episodes spanning nearly six months, this virtual series, a brainchild of BW Hotelier, has achieved unprecedented milestones, cementing its status as a trailblazer in the realm of hospitality. Comparing it to the inaugural Season 1 in 2021-2022, the growth is evident – from 20 episodes to a whopping 36 in Season 2. Equally impressive is the increase in participation, with Season 2 featuring 192 distinguished Regional Heads, Area Directors and General Managers, a significant leap from the 124 in the previous season. This statistic alone speaks volumes about the show’s growing popularity and influence within the hospitality community. One of the high points of this season lies in its extensive coverage and outreach. From the northern reaches of Kashmir to the southern tip of Tamil Nadu, and from the western expanse of Gujarat to the eastern frontiers of the North East, the show has penetrated every nook and cranny of the country. Notably, it has extended beyond Tier II cities, bringing to the forefront the diversity and vibrancy of the Indian hospitality landscape. The thematic discussions in Season 2 have not only been relevant but have also demonstrated foresight into the future of the industry. The quality of these discussions has been nothing short of top-notch, offering invaluable insights and perspectives from seasoned professionals. The show’s commitment to addressing pertinent issues facing the hospitality sector has set it apart, providing a platform for meaningful discourse and collaboration. The proof of the show’s success lies in its viewership numbers. With a massive following, the Diversey BW Hotelier GM Show has become a staple for industry professionals, enthusiasts, and aspiring hoteliers. The decision to conclude the season with episodes set in Agra and Punjab & Chandigarh reflects the show’s commitment to showcasing diverse landscapes and cultures within the hospitality tapestry. A significant takeaway from Season 2 is the affirmation that the hospitality industry is not only on a growth trajectory but is also blessed with exceptional general management talent. General Managers featured on the show have not only represented their brands and hotels with distinction but have also made compelling cases for themselves as industry leaders. This bodes well for the future of hospitality in India. It’s worth acknowledging that no brand, whether in India or overseas, has attempted such a colossal virtual series over such an extended period. The success of the Diversey BW Hotelier GM Show is a testament to the brand power of BW Hotelier and the dedication of its focussed team. Their ability to orchestrate and succeed in such a venture is commendable and adds another feather to their cap. In terms of Share of Voice (SOV), reach and networking, BW Hotelier has not only dominated the virtual space but has also outperformed competitors across print, online, shows, events, awards and social media. The impressive shows, busy schedules and cutting-edge products have positioned BW Hotelier as an undisputed leader in the hospitality media landscape. As the curtains fall on Season 2, BW Hotelier looks ahead with anticipation. The brand promises to continue its journey of reinvention, with exciting developments across its platforms. The industry can expect more ground-breaking initiatives as BW Hotelier remains committed to its credo – at BW Hotelier, the sun never sets. As we bid adieu to a happening and eventful 2023, the stage is set for a spectacular 2024 filled with energy, vigour, passion, and innovation. BW Hotelier leans on the foundation of an amazing industry that showcases India in its pristine glory and vivaciousness, while promising even more spectacular stories and shows in the years to come. n THE QUALITY OF THESE DISCUSSIONS HAS BEEN NOTHING SHORT OF TOPNOTCH, OFFERING INVALUABLE INSIGHTS AND PERSPECTIVES
INDIA’S TOP 192 REGIONAL HEADS, AREA DIRECTORS & GENERAL MANAGERS SHOWCASED OVER 36 EPISODES, SPREAD ACROSS THE 5 REGIONS OF INDIA. A CLASSIC REPRESENTATION OF TALENT AND DIVERSITY WITH A FOCUS ON THE FUTURE OF THE INDUSTRY. YOU CAN FIND ALL THE EPISODE VIDEOS ON WWW.BWHOTELIER.COM #BWHTheGMShow SEASON 2
INDIAN HOSPITALITY OVER THE LAST 3 YEARS AND HOW IT HAS UNRAVELLED EPISODE - 1 G20, IS NOT JUST A SHORT TERM OPPORTUNITY EPISODE - 2 ENVIRONMENT, SUSTAINABILITY, REDUCE, REUSE AND RECYCLE: ARE THEY MERE FASHIONABLE TERMS? PEOPLE, PEOPLE PRACTICES, TALENT NURTURING AND LEADERSHIP DEVELOPMENT UNLOCKING THE POWER OF SMART TECH BETTER SUSTAINABILITY PRACTICES: THE NEED OF THE HOUR EPISODE - 3 EPISODE - 4 EPISODE - 5 EPISODE - 6 Host MODERATOR ATUL BHALLA AREA MANAGER WEST & EAST ITC HOTELS INDIA KUNAL CHAUHAN GM, JW MARRIOTT MUMBAI SAHAR Host HOST BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD HARKARAN SINGH SETHI GM, RADISSON BLU MUMBAI INTERNATIONAL AIRPORT SUMEET SURI GM, THE WESTIN MUMBAI GARDEN CITY MANISH DAYYA GM, SOFITEL MUMBAI BKC HEMANT TENNETI CLUSTER GM, THE WESTIN MUMBAI POWAI LAKE & LAKESIDE CHALET MARRIOTT APTTS NAYAN SETH GM TAJ PALACE NEW DELHI RISHI MATTU GM ITC GRAND BHARAT TARUN SETH GM GRAND HYATT GURGAON JAIDEEP ANAND VP & GM THE LEELA AMBIENCE GURUGRAM HOTEL & RESIDENCES VINEET MISHRA CLUSTER GM PULLMAN & NOVOTEL NEW DELHI AEROCITY Host HOST BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD Host MODERATOR SHRIKANT WAKHARKAR AREA VP NORTH AND GM HYATT REGENCY DELHI ANUPAM DASGUPTA VP & GM THE LEELA PALACE NEW DELHI BENITA SHARMA AREA MANAGER NORTH LUXURY HOTELS & GM ITC MAURYA SHARAD DATTA GM JW MARRIOTT HOTEL NEW DELHI AEROCITY ABHIMANYU SINGH LODHA GM, THE LODHI NEW DELHI MELVYN SALDANHA GM, PRESIDENT, MUMBAI - IHCL SELEQTIONS SAMEER SUD GM THE LEELA MUMBAI SUBHRAJIT BARDHAN GM, HOLIDAY INN MUMBAI INTERNATIONAL AIRPORT VISHAL GUPTA GM, NOVOTEL MUMBAI JUHU BEACH Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD Host MODERATOR MADHAV SEHGAL VICE PRESIDENT & GM, THE LEELA PALACE BENGALURU GEORGE BENNET KURUVILLA GM, THE RITZ-CARLTON, BANGALORE Host HOST BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD DEEPAK MENEZES GM, ITC WINDSOR, BENGALURU REUBEN KATARIA GM, FOUR SEASONS HOTEL BENGALURU AT EMBASSY ONE JAIDEV DUTTA GM, HOLIDAY INN BENGALURU RACECOURSE SANJAY GUPTA GM, SHERATON GRAND BENGALURU WHITEFIELD HOTEL & CC GEORGE BENNET KURUVILLA GM, THE RITZ-CARLTON, BANGALORE DEEPAK MENEZES GM, ITC WINDSOR, BENGALURU JAIDEV DUTTA GM, HOLIDAY INN BENGALURU RACECOURSE SANJAY GUPTA GM, SHERATON GRAND BENGALURU WHITEFIELD HOTEL & CC Host HOST BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD Host MODERATOR ZUBIN SONGADWALA AREA MANAGER-SOUTH ITC HOTELS SRIJAN VADHERA GM CONRAD BENGALURU MANAS V. KRISHNAMOORTHY GM ITC GARDENIA, BENGALURU GAURAV MIGLANI GM TAJ BANGALORE RONAN FEARON GM, JW MARRIOTT BENGALURU PRESTIGE GOLFSHIRE RESORT & SPA GIRISH GANESHAN GM RADISSON BLU ATRIA BENGALURU
SUSTAINABILITY, SUSTAINABILITY, SUSTAINABILITY… THERE IS NO GETTING AWAY. IT IS A CASE OF NOW OR NEVER. F&B: SHAPING THE FUTURE OF HOTEL BUSINESS SUBURBAN MUMBAI HAS IT COMING GOOD WITH FAST AND HIGH SPEED CONNECTIVITY... WHAT DO THE NEXT 2 TO 5 YEARS ENTAIL? ELEVATING GUEST EXPERIENCE IN HOSPITALITY EPISODE - 7 EPISODE - 8 EPISODE - 9 EPISODE - 10 EPISODE - 11 EPISODE - 12 Host HOST BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD Host MODERATOR VISHVAPREET SINGH CHEEMA DIRECTOR OF OPERATIONS - S W ASIA, IHG PUNEET CHAUDHRY GM, RADISSON BLU HOTEL NEW DELHI PASCHIM VIHAR AAGMAN BAURY GM, THE LEELA AMBIENCE CONVENTION HOTEL DELHI JOYJIT CHAKRAVORTY GM, HILTON GARDEN INN NEW DELHI/SAKET PANKAJ GUPTA GM CROWNE PLAZA, NEW DELHI MAYUR VIHAR GAURAV MEHTA GM RAMADA BY WYNDHAM GURGAON CENTRAL Host HOST BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD Host MODERATOR ASHWNI KUMAR GOELA AREA GM - DELHI NCR RHG AND GM, RADISSON BLU PLAZA DELHI AIRPORT NAMIT AGNIHOTRI AREA GM ROSEATE HOTELS & RESORTS AMIT RANA GM, HOLIDAY INN NEW DELHI INTERNATIONAL AIRPORT MOHIT KANWAL GM, COURTYARD BY MARRIOTT GURUGRAM DOWNTOWN SHUVENDU BANERJEE GM CROWNE PLAZA TODAY NEW DELHI OKHLA RAJNEESH KUMAR GM, COURTYARD BY MARRIOTT ARAVALI RESORT FARIDABAD Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD VIKAS PARIMOO CLUSTER GM - OPERATIONS, GM - VIVANTA NAVI MUMBAI TURBHE AJAY SHARMA AREA MANAGER - BRAND OPERATIONS FORTUNE PARK HOTELS VIKAS KUMAR GM, COURTYARD BY MARRIOTT NAVI MUMBAI ANANT LEEKHA CLUSTER GM IBIS MUMBAI VIKHROLI IBIS NAVI MUMBAI & IBIS THANE Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD RAMANDEEP MARWAH GM HYATT REGENCY PUNE ANURAAG RAHA GM CROWNE PLAZA PUNE CITY CENTRE VIMAL VERMA GM JW MARRIOTT PUNE PANKAJ SAXENA GM RADISSON BLU HOTEL PUNE KHARADI ABHISHEK SAHAI GM CONRAD PUNE HOW FAR HAS OUR INDUSTRY COME WITH IMPORTANT MATTERS LIKE DIVERSITY, INCLUSION AND EQUAL JOB OPPORTUNITIES AND WHAT IS THE PACE OF CHANGE THAT ONE WOULD EXPECT? Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD KADAMBARI SABHARWAL TALWAR GM, COURTYARD BY MARRIOTT BENGALURU HEBBAL SITA LEKSHMI GM, ALOFT BENGALURU OUTER RING ROAD MANISHA SHARMA GM, RENAISSANCE BENGALURU RACE COURSE HOTEL AMREETA BANERJEE GM, HOLIDAY INN EXPRESS BENGALURU YESHWANTPUR SHIBANI MALHOTRA GM FOUR POINTS BY SHERATON KOCHI INFOPARK Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD SANDEEP JOHRI GM, NOVOTEL & IBIS BENGALURU OUTER RING ROAD MANISH GARG GM, HILTON & HILTON GARDEN INN BENGALURU EMBASSY MANYATA BUSINESS PARK VARUN MOHAN GM, HYATT CENTRIC MG ROAD BANGALORE VIRENDER RAZDAN GM THE LEELA BHARTIYA CITY BENGALURU SACHIN MAHESHWARY GM, GRAND MERCURE BENGALURU AT GOPALAN MALL WITH THE SPECTACULAR HOSPITALITY BOUNCE BACK, THE INDUSTRY JOB MARKET IS RED HOT, SO ARE THE JOBS, IS THE PIPELINE GOOD AND READY TO FILL IN THE DEMAND?
EPISODE - 13 EPISODE - 14 EPISODE - 15 EPISODE - 16 EPISODE - 17 EPISODE - 18 Host HOST BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD MODERATOR K. MOHANCHANDRAN SR. VP - OPERATIONS EAST & NORTHEAST IHCL ARNAB CHATTERJEE GM TAJ BENGAL KOLKATA GAURAV SONEJA GM ITC ROYAL BENGAL ARJUN KAGGALLU GM, NOVOTEL KOLKATA HOTEL & RESIDENCES KUMAR SHOBHAN GM HYATT REGENCY KOLKATA SUBHASH SINHA GM THE WESTIN KOLKATA – RAJARHAT NAVIGATING CULTURAL DIVERSITY: CHALLENGES FOR HOTEL GMS IN EAST INDIA Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD PRAMODE BHANDARI AREA GM THE PARK KOLKATA SUMIT SINGH DEOL GM, TAJ TAAL KUTIR CONVENTION CENTRE NITIN BAHL HM ITC SONAR KOLKATA SUNIL KUMAR GM JW MARRIOTT KOLKATA KUNAL BANERJEE CLUSTER GM, EAST REGION FORTUNE PARK HOTELS SKILL GAP IN HOSPITALITY: ADDRESSING TRAINING AND DEVELOPMENT ISSUES FOR A HOTEL GM RESPONSIBLE LUXURY: CATALYZING HOSPITALITY REVIVAL THROUGH SUSTAINABLE PRACTICES IN INDIA Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD RAHUL PURI CLUSTER GM THE WESTIN GURGAON NEW DELHI AND THE WESTIN SOHNA RESORT & SPA NORTON PEREIRA REGIONAL GM - IHG, & GM CROWNE PLAZA TODAY GURGAON ROHIT ARORA AREA GM THE PARK HOTELS HARPREET VOHRA AREA GM, EAST INDIA, RHG, S. ASIA & GM, RADISSON BLU HOTEL FARIDABAD SHARAD K UPADHYAY GM CROWNE PLAZA GREATER NOIDA STRIVING FOR EXCELLENCE: ADDRESSING OPERATIONAL CHALLENGES IN INDIA'S HOSPITALITY INDUSTRY Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD MOHAMMAD SHOEB ASSOCIATE VP - NORTH INDIA PRIDE HOTELS ANIRBAN SARKAR GM RADISSON BLU HOTEL GREATER NOIDA KAPIL VIG GM CROWNE PLAZA NEW DELHI ROHINI RAKESH SETHI GM RADISSON BLU HOTEL NEW DELHI DWARKA DAVINDER JUJ GM, EROS HOTEL NEW DELHI NEHRU PLACE HOSPITALITY'S HUMAN HARVEST: FOSTERING AND DEVELOPING EXCEPTIONAL TALENT Host HOST BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD Host MODERATOR ARUN KUMAR MARKET VP - NORTH INDIA BHUTAN & NEPAL MARRIOTT INTERNATIONAL BHAGWAN BALANI GM ITC GRAND CENTRAL PANDITHA LAHARI SRINIVAS GM TAJ SANTACRUZ MUMBAI SALIL FADNIS GM SAHARA STAR VISHRUT GUPTA GM, NOVOTEL MUMBAI INTERNATIONAL AIRPORT GREEN HORIZONS OF HOSPITALITY: INDIA'S SUSTAINABLE REVIVAL STORY Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD JALAJ ROHATGI GM INTERCONTINENTAL MARINE DRIVE MUMBAI AJIT SINGH GARCHA AREA GENERAL MANAGER THE PARK, HYDERABAD AJOY BALKRISHNA GM, FAIRFIELD BY MARRIOTT MUMBAI INTL AIRPORT SHEETAL SINGH GM GINGER MUMBAI AIRPORT
EPISODE - 19 EPISODE - 20 EPISODE - 21 EPISODE - 22 EPISODE - 23 EPISODE - 24 VIRTUAL REALITY (VR) FOR SALES AND MARKETING: HOW VR CAN BE USED TO SHOWCASE HOTEL FACILITIES AND EVENT SPACES TO POTENTIAL CLIENTS Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD RAJESH RAMDAS GM GRAND HYATT KOCHI SUBHANKAR BOSE GM KOCHI MARRIOTT HOTEL DEEPRAJ MUKHERJEE GM LE MERIDIEN KOCHI DINESH RAI GM CROWNE PLAZA KOCHI FINO BABU GM HOLIDAY INN KOCHI PREDICTIVE ANALYTICS FOR DEMAND FORECASTING: EXPLORING HOW PREDICTIVE ANALYTICS HELP GMS ANTICIPATE AND MANAGE DEMAND FLUCTUATIONS Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD KUNAL SHANKER GM INTERCONTINENTAL CHENNAI MAHABALIPURAM RESORT SHILPA RAMEJA GM TAJ WELLINGTON MEWS CHENNAI RUBAN DAS GM HYATT REGENCY CHENNAI DIVAKAR SHUKLA GM HOLIDAY INN CHENNAI OMR IT EXPRESSWAY EAST INDIA'S HOSPITALITY ODYSSEY – CONFRONTING AND CONQUERING OPERATIONAL CHALLENGES Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD SANJEEB K PATTNAIK ASST. VP OPERATIONS MAYFAIR LAGOON BHUBANESWAR SAMIR GHOSE GM WELCOMHOTEL BHUBANESWAR ABHISHEK KUMAR BAIRAGI REGIONAL MANAGER & HOTEL GM LEMON TREE PREMIER BHUBANESHWAR HEMANT MEHTA GM RADISSON BLU HOTEL RANCHI JALPREET SINGH SODHI GENERAL MANAGER THE CROWN IHCL SELEQTIONS BHUBANESWAR CHALLENGES, OPPORTUNITIES AND WAY FORWARD FOR SUSTAINABLE TOURISM ACROSS NORTHEAST Host HOST BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD MODERATOR JAYANTA DAS AREA DIRECTOR & GM VIVANTA GUWAHATI NITIN PATHAK GM NOVOTEL GUWAHATI PRAVEEN SHARDA GM VIVANTA SHILLONG SHASHANK ROY GM, RAMADA BY WYNDHAM GANGTOK DEORALI HOTEL & CASINO SANJEEV KUMAR HOTEL MANAGER COURTYARD BY MARRIOTT SILIGURI SABYASACHI MOHANTY RESORT MANAGER MAYFAIR DARJEELING SANDEEP MAKROO GM VIVANTA TAWANG ARUNACHAL PRADESH LUXURIOUS RAJASTHAN – RECREATING THE ROYAL EXPERIENCE Host HOST BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD Host MODERATOR ASHOK SINGH RATHORE AREA DIRECTOR - RAJASTHAN & GM, RAMBAGH PALACE JAIPUR ABHISHEK SHARMA GM THE LEELA PALACE JAIPUR DEVRAJ SINGH CLUSTER GM TAJ AMER NALIN MANDIRATTA REGIONAL GM - IHG & GM, INTERCONTINENTAL JAIPUR SUPREET SINGH GM JAI MAHAL PALACE JAIPUR DEEPENDRA RANA GM ITC RAJPUTANA, A LUXURY COLLECTION HOTEL REGAL WEDDINGS AND EVENTS IN RAJASTHAN – A GRAND AFFAIR Host HOST BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD Host MODERATOR RAJIV KAPOOR GENERAL MANAGER FAIRMONT JAIPUR INDRANI GUPTA GM SAWAI MAN MAHAL JAIPUR GORAV ARORA GM JAIPUR MARRIOTT HOTEL PRADIPPTA BIISWAAS VP OPERATIONS – RADISSON JAIPUR CITY CENTER AND ANANTA HOTELS & RESORTS IMIT ARORA GM HOLIDAY INN JAIPUR CITY CENTRE
EPISODE - 25 EPISODE - 26 EPISODE - 27 EPISODE - 28 EPISODE - 29 EPISODE - 30 LUXURY IN THE SUN: GOA'S OPULENT HOSPITALITY Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD NEHA CHHABRA GM JW MARRIOTT GOA AMANDEEP SINGH GROVER GM HILTON GOA RESORT TANVEER KWATRA GM W GOA HOTEL SANJAY PAGI GM MERCURE GOA DEVAAYA RESORT GOA TOURISM UNVEILED: A BENCHMARK FOR INDIAN HOSPITALITY Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD RANJU SINGH COMPLEX GM, NOVOTEL GOA RESORT & SPA AND NOVOTEL GOA CANDOLIM MANAV MALHOTRA GM TAJ EXOTICA RESORT & SPA GOA HARISH GOPALAKRISHNAN GM THE WESTIN GOA GAURAV APTE GM GOA MARRIOTT RESORT & SPA SUVEER SODHI GM ALILA DIWA GOA HARSHAD NALAWADE GM DOUBLETREE BY HILTON GOA-PANAJI BEHIND THE SCENES: OPERATIONAL ASPECTS FOR GMS IN GOA Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD ASHWANI ANAND GM TAJ CIDADE DE GOA GOA RICARDO D’LIMA CLUSTER GM GOA & WEST COAST REGION FORTUNE MIRAMAR GOA DENNIS D'COSTA GM NOVOTEL GOA DONA SYLVIA RESORT SURAJIT CHATTERJEE GM HOLIDAY INN GOA CANDOLIM VISHAL PATHAK CORPORATE GM RADISSON BLU RESORT GOA CAVELOSSIM BEACH VIBRANT GUJARAT 2025: OPERATIONAL IMPACT ON HOSPITALITY AND VISION BEYOND Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD PUNEET BAIJAL GM HYATT REGENCY AHMEDABAD AVEEK SENGUPTA CLUSTER GM TAJ SKYLINE AHMEDABAD SURAJ KUMAR JHA GM CROWNE PLAZA, AHMEDABAD CITY CENTRE AVINASH DESHMUKH GM WELCOMHOTEL VADODARA AMIT MEHTA AREA DIRECTOR & GM SURAT MARRIOTT HOTEL KEENAN MCKENZIE GM ITC NARMADA UDAIPUR: THE CITY OF LAKES AND PALACES Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD NISHANT AGARWAL GM THE LEELA PALACE UDAIPUR PARVINDER BUAL CLUSTER GM OPERATIONS AND GM, TAJ LAKE PALACE UDAIPUR RAJESH NAMBY GM RAFFLES UDAIPUR SANDIPAN BOSE GM MEMENTOS BY ITC HOTELS EKAAYA UDAIPUR PRAYDHUMNA SINGH GM TAJ ARAVALI RESORT & SPA UDAIPUR GAURAV REGE GM RADISSON BLU UDAIPUR PALACE RESORT AND SPA HERITAGE HAVENS: ELEVATING LUXURY HOSPITALITY IN JODHPUR, JAISALMER, AJMER AND PUSHKAR Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD SAURABH THAKUR GM RADISSON JODHPUR JITENDRA SINGH SHEKHAWAT GM WELCOMHERITAGE BAL SAMAND LAKE PALACE SHIV BOSE GM JAISALMER MARRIOTT RESORT & SPA DEVENDRA RATNAWAT GM PRATAP MAHAL, AJMER - IHCL SELEQTIONS GAURAV SEKHRI HM THE WESTIN PUSHKAR RESORT & SPA
EPISODE - 31 EPISODE - 32 EPISODE - 33 EPISODE - 34 EPISODE - 35 EPISODE - 36 LEADERSHIP IN OPERATIONS: EXPLORING THE ROLE OF A GM AS A LEADER IN DRIVING OPERATIONAL EXCELLENCE ACROSS VARIOUS DEPARTMENTS Host HOST BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD ROHIT BAJPAI GM SHERATON GRAND PALACE INDORE MODERATOR KANIKA HASRAT AREA DIRECTOR UP, UTTARAKHAND, MP & GM TAJ LAKEFRONT BHOPAL AMIT PAUL GM HYATT RAIPUR VIDISH H. MHATRE GM WOW CREST, INDORE - IHCL SELEQTIONS TANIKA TANEJA GM TAJ USHA KIRAN PALACE GWALIOR VINOD NAIR GM RAMADA KHAJURAHO AMAN DHOUNDIYAL GM JEHAN NUMA PALACE LUXURY HOSPITALITY RENAISSANCE IN UP: UNLOCKING THE POTENTIAL Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD VINOD PANDEY CLUSTER GM OPERATIONS AND GM TAJ MAHAL LUCKNOW VISHAL SINGH GM TAJ GANGES VARANASI & TAJ NADESAR PALACE RAHUL NAMA GM NOVOTEL LUCKNOW GOMTI NAGAR YOGESHWAR BHATT GM HILTON GARDEN INN LUCKNOW MUKUNDA CHOWDHURY MULTI-PROPERTY GM RAMADA PLAZA BY WYNDHAM & RAMADA BY WYNDHAM LUCKNOW HOTEL & CONVENTION CENTRE WEATHERING THE PEAKS: OPERATIONAL CHALLENGES AND STRATEGIES IN HILLY TERRAIN Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD ANOOP PANDEY GM, JW MARRIOTT MUSSOORIE WALNUT GROVE RESORT & SPA AJAY SHARMA GM TAJ CORBETT RESORT & SPA UTTARAKHAND UTSA MAJUMDER GM HYATT REGENCY DHARAMSHALA RESORT RAJESH RAJPUROHIT GM RADISSON BLU RESORT DHARAMSHALA AMARDEEP SINGH GM THE WESTIN RESORT & SPA, HIMALAYAS ANKIT MANOCHA GM WELCOMHOTEL BY ITC HOTELS SHIMLA BEYOND BOUNDARIES: ELEVATING HOSPITALITY IN JAMMU, KASHMIR, AND LADAKH Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD JITENDRA CHAND GM VIVANTA DAL VIEW SRINAGAR RAJ THAKUR GM RAMADA BY WYNDHAM KATRA STATION ROAD GURMEET SINGH RANDHAWA GM RADISSON PAHALGAM GOLF VIEW RESORT ROOP PANDITA WELCOMHOTEL BY ITC HOTELS PINE N PEAK PAHALGAM RITESH SHARMA GM HOLIDAY INN KATRA VAISHNO DEVI FROM JEWAR TO JEWEL: AGRA'S LUXURY HOSPITALITY IN THE CONNECTIVITY ERA RAJESH CHAKRABORTY CLUSTER GM OPERATIONS & GM TAJ HOTEL & CONVENTION CENTRE AGRA SAMIR JILANI GM, ITC MUGHAL - A LUXURY COLLECTION RESORT & SPA, AGRA SHYAM KUMAR GM DOUBLE TREE BY HILTON HOTEL AGRA AMULYA KAKKAR GM HOTEL CLARKS SHIRAZ AGRA MUKTA KHANNA GM HOLIDAY INN AGRA MG ROAD SAURABH KHANNA GM COURTYARD BY MARRIOTT AGRA Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD INNOVATIVE APPROACHES: NAVIGATING OPERATIONAL CHALLENGES IN PUNJAB AND CHANDIGARH Host HOST & MODERATOR BHUVANESH KHANNA CEO, BW COMMUNITIES BW BUSINESSWORLD JITENDER PAL SOHAL AREA GM- NORTH INDIA, RHG AND GM RADISSON BLU HOTEL & PARK INN AMRITSAR PUNEETT SHARRMA GM HOLIDAY INN AMRITSAR RANJIT AVENUE K P SINGH GM LE MÉRIDIEN AMRITSAR NAVEEN YADAV GM HYATT REGENCY AMRITSAR ASHWINI KUMAR GM HYATT REGENCY CHANDIGARH KSHITIJ JAWA GM RADISSON RED CHANDIGARH MOHALI
THE STORY OF LEELA 123 BWHOTELIER JANUARY-FEBRUARY 2020 www.bwhotelier.com IF YOU SEE THE MOON... YOU SEE THE BEAUTY OF GOD... IF YOU SEE THE SUN... YOU SEE THE POWER OF GOD... AND IF YOU SEE THE MIRROR... YOU SEE THE BEST CREATION OF GOD... SO BELIEVE IN YOURSELF…. RATAN TATA
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