CURRENT Special allocation monthly up to RM 300. Every 6 months we collaborate with NGO WargaKilang and Yayasan G2R for distribution of donation to asnaf family. PLAN RM 200 per month allocated for donation activity, however this allocation is manage by our company direct to asnaf family. Staff is encourage to identify which asnaf qualify to receive the donation. At the end of year, staff who contribute more under this program will be rewarded. RESULTS For the past 28 years of existence, there has been no get together sales and service meeting. Only during annual dinner. Lack of correlation, cooperation and communication between sales and service . More of individualistic complacency. BEFORE PLAN 14th July : First half year review 2023 high tea sales and service both Sg Petani & Baling @ The Jerai Hotels , Sungai Petani. For every 1st and 3rd quarter review, will be done at respective outlet and involve sales and service 32
KJB AUTO SDN BHD E-SHARED PROSPERITY PROGRAM for
Importance PLWS Implement some level OF PLWS but not fully define or refine to look in other category which are also important (not just product & process but also Social, Environment & Economic.) PRODUCTIVITY LINK WAGE SYSTEM Incentives to employee based their productivity, thus give company can increase in sales or profit. It boost their motivation also. STRUCTURE AND GOALS Setting clear assessment /goals easily for long terms business. Continuously apply and monitor implement of PLWS and sustainability. KJB AUTO SDN BHD PERODUA dealership since 1995 3s Dealership Outlet Based in KAJANG,SELANGOR COMPANY INTRODUCTION LESSON LEARNED 34
BEFORE Staff management – non-multi-task Don’t have recycle initiative AFTER Define : Priority work connection in between process Each admin require learn all task each individual scope Implement : recycle concept Which can earn money This money can be used for their committee Productivity Link Wage System is a good tools for us as a dealer to implement Not just PLWS that is driven with number of sales which other dealer and PERODUA also implement But to look into other expect as well which are more cater for the People, Environment and Economic The goal of sustainability which have a useful tool that dealer can use to have an overall look not just in the of product and project CONCLUSION RESULTS 35
KM OTOMOBIL SDN BHD E-SHARED PROSPERITY PROGRAM for
KM OTOMOBIL SDN BHD - 1S+2S Location B-2586 & 2588 Jalan Beserah 25300 Kuantan Pahang Management team Number of manpower 50 working manpower Upgrade 3S outlet with new C.I. by year 2025 Understand on ESG (Environment, Social, & Governance) and SDGs (Sustainable Development Goals) Sustainable and green projects can be a good starting point for a sustainable transformation. When planned and implemented efficiently, the projects can provide rapid, meaningful wins and raise awareness within the organisation. The goal of sustainable and green projects is to minimize the negative impacts on the society and environment, protect resources for future generations and make sure that not harming the planet. COMPANY INTRODUCTION LESSON LEARNED 37
Project Car Insurance Renewal Product Manager: Ms Kong Monthly renewal average 80 units Insurance Department No incentive for staff n of donation to asnaf family. CONCLUSION RESULT Project Manager: Mr Paul Kong Product Manager: Ms Kong 2 staff to follow up call and send reminder to customer. Service advisor will check every customer car before do the service. Target Monthly : -1st year renewal 80% -120 units -2nd & 3rd yrs renewal 50% - 60% -100 units Total : 220 units per month New structure of incentive for : 1st year renewal RM 20 per unit 2nd & 3rd yrs renewal RM 10 per unit before after Car insurance policies are valid for a year, customer need to pay an annual renewal premium to keep the policy active. For Agency this business is a zero costing can make more profit also focus on mono-operation to make highly volume per month. Target 200 units renewal per month, monitoring customer profile within 3 years because Sum Insured is higher. 38
KULAI SPEED AUTO SERVICES SDN BHD E-SHARED PROSPERITY PROGRAM for
1. PLWS Incentivize Performance Enhance Efficiency Performance Driven Culture Attract/Retain Talent Promotes Fairness/Transparency Drive Organizational Performance 2. ESG Reporting Measures & Disclose non financial information on sustainable practices and impact 3. SDG 17 Global Goals on sustainable development 4. Product vs Project Managers Content vs Coordination Conceptualization vs Delivery COMPANY INTRODUCTION VISION Accelerating towards a sustainable automotive future, delivering exceptional services with innovation, integrity, and environmental consciousness. LESSON LEARNED MISSION To provide exceptional automotive services while upholding our commitment to People, Prosperity, Planet, Product, and Process. We strive to deliver superior customer experiences by combining technical expertise, cutting-edge technology, and a strong focus on sustainability. Through our dedication to continuous improvement, we aim to be the leading provider of automotive services, positively impacting our stakeholders and the environment. With Perodua since 1994 3S started since Feb ‘23 Total Team Members: 41 Sales: 22 After Sales: 13 Others: 6 40
Impact: Employment/Staffing Labor/Management Relations No Team Building activities as a whole (Sales and Aftersales) Working as individual sections. Some do not even know names of other colleagues cross section. No incentive for staffs working for more than 5 years. Impact: Consumption (Recycling & Reuse) Fresh pieces of paper are used every time Average usage: 3,200 To provide a token of appreciation to staffs working for more than 5 years, more than 10 years, more than 15 years etc Purchasing of gift and Certificate of Appreciation targeted to complete by September 2023 Used recycled paper for internal documents whenever possible Usage for June ’23: 2,100 Introduced Attendance allowance for staff that can come before 8.15am. Staff can get ready so that everyone is ready when customers arrives. When ‘first’ customers can start on time, productivity increases. RESULTS Impact: Future Decision Making Process Plan: Continuous Improvement Create a more detailed and accurate ESG Report CONCLUSION before after 41
LON G SETIA AUTO E-SHARED PROSPERITY PROGRAM for
Lon G Setia Auto Sdn Bhd (3S) Location : Kayu Ara Petaling Jaya Selangor Management team Managing Director : Abdul Muner bin Hanafiah Director : Muhidzir bin Ali Established in 2013 as 2S Center at Sg Penchala Moved to New Location in 2023 as 3S Center Number of manpower : 20 (Service) & 15 (Sales) parameter To Strengthen the 5S around premise & working area Weakness of maintenance the 5S To maintain the 5S standard around premis working area Multiple business opportunity To increase the revenue & RM per vehicle To maintain the Gear up installation performance To maintain 100 % monthly performance of Gear up installation Consecutive months 100 % achievement since day in operations COMPANY INTRODUCTION 43
Individual job assign based on schedule set Weakness – The Effectiveness of the program No Multiple Business - Tyre Installation, Balancing & Alignment as a Packages - Aircond Services Packages - After Warranty Car Parts Sales Packages Old staff incentive program\ Assigned Ordering & Installing based on specific timing Late delivery & Installation Back Order / No stock before Assigned 3 group to 3 area lead by group leader and rotation the group by monthly basis All in the group will be rewarded as 5S parameter set New Business Creation Increase Revenue & RM390.00 from RM350.00 per vehicle Introduced New Attractive Incentive Program to whole staff inclusive of support staff Incentive will be reviewed as & when Ordering & Installation based on request Completion must be within the due date assigned in the same month To avoid late delivery/Back Order situation New Incentive Scheme introduce to installer staff Incentive will be reviewed as & when after RESULTS 5S satisfactory level can be achieved with a minimum supervision Company Revenue can be achieved as at satisfactory level within or exceeding target set by company 100 % ordering & installing Gear up parts can be achieved in 1st year of our 3S centre and to set as a bench marking to company to the CONCLUSION future 44
MBM DISTRIBUTORS SDN BHD E-SHARED PROSPERITY PROGRAM for
COMPANY INTRODUCTION LESSON LEARNED Already implement some level of PLWS but not fully define or refine to look in other category which are also important (not just Product & Process but also Social, Enviroment & Economic) Importance of Productivity Link Wage System (PLWS), give extra incentive to employee that is link with their productivity thus give company increase in sales or profit Lead to a new incentive structure or appreciation to boost staff productivity which is tailored incentive that is customized in the success of the company Setting clear goals and expectations, celebration milestone and achievement Continuously apply and monitor implementation of PLWS and Sustainability MBM Distributors Sdn Bhd perodua dealership since 1995 3S Dealership Outlet Based in Alor Setar, Kedah (1 of 5 outlet) Total Manpower:- Administration Department: 12 Sales Department: 21 Service Department: 17 46
RESULTS before after Not establish welfare and sport club within organisation Don’t have low energy consumption Initiative Don’t have waste recycle initiative CONCLUSION Establish welfare and sport club which consist of committee from staff which have been elected by them A platform to discuss with management Implement low energy, consumption initiative, differences with previous recorded bill will be put in the welfare account Implement recycle initiative which money get from recycle be put in their welfare account Their committee end of year will decide the poll of money to be use for what Productivity Link Wage System is a good tools for us as a dealer to implement Not just PLWS that is driven with number of sales which other dealer and PERODUA also implement But to look into other expect as well which are more cater for the People, Environment and Economic The goal of sustainability which have a useful tool that dealer can use to have an overall look not just in the of product and project 47
NASROM (M) SDN BHD E-SHARED PROSPERITY PROGRAM for
COMPANY INTRODUCTION NASROM (M) SDN BERHAD – 2S + 1S Location SALES > Lot 601, Jalan Sultan Yahya Petra, Kubang Kerian, 16150 Kota Bharu, Kelantan SERVICE > Lot 719, Chica, Jalan Pasir Putih, 16150 Kota Bharu, KelantanB&P > Lot 12972 & Lot 12973, Kg Padang Kala, 16150 Kota Bharu, Kelantan Management team SALES > 3 person SERVICE > 1 person B&P > 2 person Number of manpower SALES > 45 staff SERVICE > 27 staffB&P > 9 staff LESSON LEARNED Understand the importance of PLWS Understand the application of P5 (People, Product, Process, Planet, Prosperity) Understand about the roles of Project Manager Understand on ESG (Environment, Social, & Governance) 49
RESULTS Not establish welfare and sport club within organisation No standard programme for SA recruitment. Solely based on an interview only No specific training for Sales Team to enhance skills and knowledge No travel rewards causing low staff productivity No CSR Program for community and environment causing lack of awareness to staff BEFORE AFTER Nasrom Sale Standard Programme (NSSP) established for proper recruitment. Have a few level the candidate start to join our team. We give certificate, sales training, and allowance. Company sponsored 14 staffs to performed Qurban during Aidiladha festive for loyalty staff. Sales Bootcamp training provided by company for Sales Team for enhanced skills & knowledge on handling customers. Reward top SA for oversea trip (London – 4D3N) on September2023 (insyaAllah) to boost staff morale and productivity. Long service staff rewarded by perform umrah (24 July). CSR Program @ Pantai Bisikan Bayu (Pasir Puteh, Kel) Increase staff awareness on community surrounding 50
OTOMOBIL SEJATI SDN BHD E-SHARED PROSPERITY PROGRAM for
COMPANY INTRODUCTION Otomobil Sejati Sdn Bhd (1S) Located in Tampin Negeri Sembilan Management team -Sales -Admin Number of manpower -30 LESSON LEARNED Importance of PLWS More employee will get incentive base on new selected criteria. Great for employee’s happiness and wellbeing. Allowing them to blow off steam or win prizes is a great way to ensure they are happy working for the company. Application of P5, People, Product, Process, Planet, Prosperity We understand that doing corporate social responsibility (CSR) aim to improve the communities, the economy and the environment. 52
RESULTS All st A af d f m w i o n rk individually. No incentive for admin. CONCLUSION Sales No incentive for targeted LOU project Disbursement project Project handle by admin Normally take 5-7 working days to complete Admin Admin received money incentives when monthly sales target achieved. Sales New structure of incentive for LOU quaterly Disbursement project Sales Advisor involvement in chasing for disbursement New time frame for this project wil reduce to 2-4 days. BEFORE AFTER The implementation of PLWS plays a crutial role in workplaces by Implementing profit sharing (incentives) Determine Project Manager and Task Manager The adaptation of this system drive organizations to: Increase production Boost employee motivation Sustainable growth 53
OTOMOBIL SEPADU SDN BHD E-SHARED PROSPERITY PROGRAM for
Look at the bigger picture, grow from 3P’s to 5P’s. Help us to keep up with the current market where sustainability plays a big role. Evaluate the company’s internal strengths & weaknesses. Develop strengths. Rectify weaknesses. Implementing theory to practice. Provide a feasible framework/timeline for us to integrate changes we derive from our theory into practice. OTOMOBIL SEPADU SDN BHD (1S- SALES) Located in Kepong, Kuala Lumpur. Total number of manpower : 27 PAX Sales- 18 Management & Administrative- 9 COMPANY INTRODUCTION LESSON LEARNED 55
RESULTS before after Admins multi-task and carry out multiple different workloads (i.e., invoicing, registration, insurance renewal, gear up orders). - Inefficient, prone to mistakes, unable to pinpoint source of error. Insufficient parking in front of showroom. Customers waste unnecessary time looking for parking. Customers give up and leave due to such limitations. (especially elderly customers) Staffs in-charge of one or two workloads. Strive for simplicity! Easier for employees to follow & employers to identify causes of errors. Reduced errors = reduced waste ! Better productivity; staff are able to fully focus on tasks on hand. Action: Rent two parking lots in front of showroom. Customers do not have to worry about hassle & are able to visit our outlet safely without worries. Result: Sales advisors are able to get more prospects & sales. Reduce customers’ carbon emission when they do not have to drive around the area looking for available parking. Company is introduced to the 5P’s; able to think wider and sustain in the market in the long run. Suggestions made by employees will be reviewed by management to be incorporated into our company in the future. Other factors in the framework can be kept for consideration of other efforts that we can make to improve ourselves. CONCLUSION 56
OTOSTABIL SDN BHD E-SHARED PROSPERITY PROGRAM for
Company Name Otostabil Snd Bhd 3S EST 2001 Location of Outlet Sublot 1 & 2, Lot 912 Kemena Land District, Jalan Bintulu - Tatau, 97000 Bintulu, Sarawak. Our Team Admin Department – 11 persons Sales Department – 20 persons Service Department – 19 persons COMPANY INTRODUCTION Communication and Collaboration for Shared Prosperity Building a culture of collaboration and teamwork within all Staff. Overcoming Challenges and Implementation Issues Identifying potential challenges and Strategies for overcoming resistance and addressing implementation issues. Aligning Targets and Incentives Designing effective incentive structures to motivate staff. Monitoring and Evaluation of PLWS Implementation Methods for monitoring and evaluating the effectiveness of PLWS in outlet. LESSON LEARNED VISION MISSION Your satisfaction is Our Utmost Priority Provide the best advice and services to create an memorable ownership experience so you can always enjoy your happy journey with your Perodua. 58
R E S U L T S All staff work individually and focus on their personal job. No identification role of Project Manager or Product Manager. No incentive for staff assist insurance renewal. Less exposure & awareness among staff regarding insurance renewal. All staff participate implement to achieve the target. Identified Project Manager: Able to set main goals and develop the insurance renewal target. Product Manager: Ensure the product and services implement to target the achievements. New structure of incentive for staff assist insurance renewal The project has been started, current progress/achievements is ALL staff starting participate & involve in insurance renewal and show some positive result. before after The implementation of e-SPO with PLWS plays a vital role in modern workplaces by: Incentivizing efficiency and performance. Effective incentive structures to motivate staff. Effective communication strategies to enhance productivity and shared goals. CONCLUSION 59
PK OTOMOBIL (M) SDN BHD E-SHARED PROSPERITY PROGRAM for
Understand the importance of PLWS Understand the application of 5P, People, Product, Process, Planet, Prosperity Continuously apply and monitor implementation of PLWS and Sustainability PK OTOMOBIL (M) SDN BHD – (3S) 5492 JALAN DUSUN MUDA 15200 KOTA BHARU KELANTAN COMPANY INTRODUCTION LESSON LEARNED VISION MISSION Become no 1 in East coast region To be a world class automobile company enowned for excellent quality and reliability and to create a happy place for every one 61
BEFORE All staff work individually. No identification of Project Manager or Product Manager. No Incentive for Customer Satisfaction Survey Result (CS) AFTER Identified Project Manager: Pn.SOFIAH MOHD AFFANDI (EXECUTIVE DIRECTOR) Identified Product Manager: Pn . MAIZATUL AKMA (HR MANAGER) When reach 900 points yearly, all staff will get INCENTIVE TRIP RESULTS 1PLWS is flexible wage system that is transparent. Reduce / maintain a healthy staff turnover rate. Allow the company to have competitive edge. Cost control –wages only increase with improvement in performance and productivity increase. CONCLUSIONONGOING ELAUN PERKAHWINAN ELAUN MELAHIRKAN ANAK GANJARAN UMRAH UTK STAFF YG BEKERJA LEBIH DARI 10 THN BIRTHDAY GIFT PA INSURANCE UTK SEMUA STAFF 62
POPULAR PRESTIGE SDN BHD E-SHARED PROSPERITY PROGRAM for
POPULAR PRESTIGE SDN BHD (3S ) LOT 3446,MUKIM BATU BURUK,OFF JALAN KAMARUDDIN 20400,KUALA TERENGGANU WAN KAMAL BIN WAN ISMAIL (MANAGING DIRECTOR) WAN ELLENA NADIA BINTI WAN KAMAL (EXECUTIVE DIRECTOR) WAN SHAFIQ IQMAL BIN WAN KMAL (GENERAL MANAGER) Understand the importance of PLWS Understand the application of P5, People, Product, Process, Planet, Prosperity Identified Strength and Weaknesses of company Understand on ESG (Environment, Social, & Governance) and SDGs (Sustainable Development Goals) Introduced new incentive structure to boost staff productivity Conducted/Structured project base on new incentive basis Continuously apply and monitor implementation of PLWS and Sustainability COMPANY INTRODUCTION Professionalism in all our operation. Efficiency in utilizing technologies and available resources Resilience in meeting our challenges. Optimizing benefits to customers and stakeholders. Dedication towards social responsibility to community, the environment and development of competent workforce. Uniqueness in our products. Aspiration to glorify the name of PERODUA. VISION & MISSION LESSON LEARNED 64
before after Preferred Service Centre (PSC) Target: To maintain & achieve more than 70% on monthly basis for Preferred Service Centre (PSC) accuracy. To ensure our customer service their car as per their selected preferred service centre especially those who confirm that they will service at our outlet. Mono Operation: Both sales & after sales team to give their best commitment to make sure customer went to the service centre as per their preferred service centre. Delivery with Gear Up (KPI 2) Target: To maximize delivery with Gear Up ( more than 30%) while maintaining customer satisfactions at the highest level. Currently, achievement target for Total Sales Gear Up & KPI 1 (80% of Target Achievement) are achievable and on track, need more attention on KPI 2. Forecast on Gear Up sales in future years by promoting efficient in house Gear Up ordering (bulk order for ready stock in hand), dedicated person in charge for installation & delivery process. Employee Incentive Employee incentive programs are designed to attract, engage, and retain talent. Incentives themselves are rewards and benefits used to motivate positive behaviors in our workforce. Each department are offered their own incentive program so that they are achievable. Recognition & rewards for each department as motivation for employee to stay at their current job and to strive to be best among them. These recognition & rewards for the employee will be done yearly basis based on their amazing job for the whole year. Employee perks for them to enjoy some of the benefits as our staff i.e discounts on purchase, exclusive deals on certain products and onsite appointment. Professional development opportunities based on their job scope. We send our employee to certain program to enhance their knowledge and skills so it will be benefit to our company and themselves. RESULTS 65
POSH AUTO SDN BHD E-SHARED PROSPERITY PROGRAM for
The benefit of the implementation of PLWS 1. Improving job specialization according to skill and enhancing the career of employees 2. Improving employees motivation and job satisfaction Many wage incentives are linked with the increase in productivity but must measure through relevant and result oriented . A product manager sets the vision and goals mean while a project manager leads the many projects to make goals a reality . But both have same goals as overseeing the project that has been set . Both ESG and SDGs aim to address and solve social and environmental problem while also achieving a sustainable society COMPANY INTRODUCTION LESSON LEARNED Company name Posh Auto Sdn Bhd Currently 1S+2S and moving to 3S outlet by end of Dec 2024 ) Location Lot 19&20 Visa Light Industrial Estate 88100 Kota Kinabalu Our Team 1 Manager 1 CCE 4 Admin Assistant 20 Sales Advisor 67
All staff work as a team. No identification of Project Manager or Product Manager. Recycling corner not available at the premise Lack of awareness in how to sustain good environment Identified Project Manager: Restructure the manpower according their skillness and ability to achieve the target Identified Product Manager: Plan on how to achieve the target Remarks : both were overseeing the target that has been set To create a recycle corner to all staff To increase awareness of environmental impact to staff To support and sustain mother nature (Planet) Project in the mist and estimated done by end July 2023. RESULTS By implementation of the PLWS , the payment wages will be adjusted according performance and this alleviate the negative impacts on employers and employees . Enchance and improving job specialization according to skill and improving employees motivation and job satisfaction . Improve productivity and achieve intended goals and needs CONCLUSION before after 68
PUSPA CANGGIH SDN BHD E-SHARED PROSPERITY PROGRAM for
COMPANY INTRODUCTION LESSON LEARNED Able to improve and identify the capacity of individual and reward accordingly. To motivate our Sales Advisor, we give bonuses if achieve certain number of cars. To motivate our Admins, we give bonuses by their efficiency and speed of the process being executed. With the implementation of PLWS into the consideration a fair incentive can be structure base on each individual capacity. We are focusing towards customer-centric approach. Company prioritize the well-being and professional development of staff with adequate training. We use recycle paper and files. And we also recycle our e-waste. We perform CSR by providing things needed for the under privileged during festivals. We conduct activities for staff and also customers. Company name PUSPA CANGGIH SDN. BHD Location LOT 10, BATU 4 ½, KG BATU, 51200 KUALA LUMPUR Our Team 10 Staffs (Admin, Accounts, Operations & etc) Whole team: 30 Staffs VISION MISSION Held accountable and protect your integrity at all cost. Be a responsible individual for the better of yourself and society. Everyone has a different life path. Embracing and understanding can go a long way. Teamwork achieve greatness. Communication is a vital skill to possess. Wealth is abundance, share and live a fulfilled life. INTEGRITY EMPHATY TRANSPARECY INCLUSIVENESS 70
RESULTS before after 1. Purchase Perodua “Gear-up” accessories for customer based on work order. 2. No sales promotion for Gear up items. 3. Purchase Gear up based on work order. 4. No gear up promotion 5. Gear up sales based on work order. 6. No project manager. 1. Purchase Perodua “Gear-up” accessories for customer basedwork order. 2. Held year-end sales for gear up. 3. Purchase in bulk for Sales 4. Appoint assistance to promote gear up online. 5. Gear up sales including stock purchase. 6. Assigned a project manager. - In progress, Outcome on December 2023. 1. Each staff works only on assigned task. 2. Work on own pace. 3. Staff only being assigned with a task. 4. Not motivated 1. Perodua “Gear up” accessories was purchase with out a structure 1. Staff shares workload 2. Work being evaluate by individual efficiency, speed and deliverance of a process flow. 3. Each staff being able to multi-task based on their capacity and scope. 4. Motivated with bonus and recognition. 1. . Perodua “Gear up” accessories was purchase with a structure . We take P5 seriously, this framework to also evaluate and monitor the execution of this plan. We strive to set ourself apart by following this P5 method. CONCLUSION 71
REGAS MIRI SDN BHD E-SHARED PROSPERITY PROGRAM for
Enhances and improves productivity and performance, aligning rewards and motivation, effectively achieve intended goals and needs. 5Ps increases the chances of success by addressing multiple facets that contribute to a thriving business. Incentives must measure through realistic, relevant, reasonable, rewarding, result-oriented. Both ESG and SDGs frameworks emphasize the importance of sustainable practices, collaboration, and accountability. Main key role of a Project Manager and Product Manager is overseeing the execution of product/services planning that has been set. COMPANY INTRODUCTION LESSON LEARNED Company name Regas Miri Sdn Bhd - Sales Outlet (1S) Location Jalan Airport, 98000, Miri, Sarawak Our Team Branch Manager - Adam Azizi Yeo Admin Executive - Hafezanie Abdullah CCE - Lina Anak Gelang Productivity Linked Wage System (PLWS) 74
before after Staffs are found to work individually focusing on personal goals. Unorganized and unable to identify main organization structure on roles of Project Manager and Product Manager. Ambigous requirements on implementation of incentives Vague policies on possible rewards upon business target. Unrealistic and irrelevant outcomes based on the intended projects. Lack of team members during assignment in the project. Lacking to perform sales drive or enthusiasm. Staffs has shared-values and aim to reach similar goals together. Identifies: Project Manager: Able to restructure, set main goals and develop the business. Product Manager: Oversees the quality of product/service and ensures smooth implementation of business planning and targeted achievements. Clear and determined requirements for incentives. Direct and relevant policies set in par with business target. Realistic and feasible outcomes according to goals of projects. Sufficient team members and delegation of tasks equally and efficiently. Has strong sales-oriented mindset. CONCLUSION The implementation of e-SPO with PLWS plays a vital role in modern workplaces by: Incentivizing efficiency and performance; Aligning employee and organizational goals; and Promoting fairness and meritocracy. The adaptation of this system can drive and thrives organizations to: Productivity; Foster employee engagement; and Achieve sustainable growth in today's competitive business landscape. 75
RODA JUARA SDN BHD E-SHARED PROSPERITY PROGRAM for
COMPANY INTRODUCTION LESSON LEARNED Gained a comprehensive understanding of the importance of PLWS through a learning experience. Learned about the application of P5, which encompasses People, Product, Process, Planet, and Prosperity, during the learning process. Explored the roles and responsibilities of Project Managers and Product Managers as part of the learning experience. Identified the strengths and weaknesses of the company through a thorough assessment. Developed an understanding of ESG (Environment, Social, & Governance) and SDGs (Sustainable Development Goals) as part of the learning process. Introduced a new incentive structure to boost staff productivity, based on the knowledge acquired. Conducted and structured projects based on the new incentive system. Continuously applied and monitored the implementation of PLWS and Sustainability, as part of the learning journey. Company name Roda Juara Sdn Bhd Location Melaka Baru and Bukit Gambir Our Team Admin -10 Sales Advisor - 27 Manager - 2 Store Keeper - 4 76
Ongoing Communication Issues Among Individual Staff Members To enhance communication and address ongoing issues effectively: Weekly Meetings: Schedule dedicated meetings for open discussions on communication challenges. Problem Identification: Encourage staff to share specific communication issues they face. Collaborative Analysis: Analyze problems together, identifying root causes and impact. Implementation and Monitoring: Assign tasks, track progress, and provide support as needed. before after Lack of Team Bonding: Disconnect between staff and management Additional Suggestions for Team Bonding: Volunteer Activities: Collaborate on charitable projects. Lunch and Learn Sessions: Share expertise during lunchtime. Team-Building Workshops: Improve communication and collaboration. Leadership Shadowing: Gain understanding of different roles. Recognition Programs: Celebrate achievements together. Employee-led Initiatives: Encourage staff-led events or committees. Retreats or Off-site Meetings: Foster team-building and planning. Example: Sukaneka, Family Day, Team Building Activities, or Monthly Potluck after before RESULTS Insufficient Recycling Efforts: Minimal Waste Management Activities within the Company Embracing Recycling and Sustainability in the Office We are committed to adopting eco-friendly practices and promoting sustainability throughout our operations. A4 Paper Usage: Prioritize recycled paper and reduce demand for virgin paper. Embrace Digital Documentation: Minimize unnecessary printing and encourage digital alternatives. Electronic waste requires proper disposal. Battery Recycling Recycling Stations: Clearly labeled stations for paper Reduce Single-Use items: utensils, plastic, packaging after before 77
CONCLUSION The impact of the program The program significantly enhanced our understanding of PLWS in the automotive industry, driving employee motivation and productivity by linking performance to wages. Applying the P5 framework, we aligned our automotive operations with People, Product, Process, Planet, and Prosperity, fostering sustainable practices and maintaining competitiveness. Optimizing project management processes and improving cross-functional collaboration based on Project Managers and Product Managers' roles increased operational efficiency. Through a comprehensive assessment, we identified strengths and weaknesses in our automotive company, enabling targeted improvements and enhancing competitiveness. The program's focus on ESG principles and sustainability allowed us to integrate responsible practices, meeting industry trends and customer expectations. 78
SIRI ETIKA SDN BHD E-SHARED PROSPERITY PROGRAM for
COMPANY INTRODUCTION LESSON LEARNED Company name Siri Etika Sdn. Bhd 1S (Sales) Lot 4975, Jalan Seremban Taman Pelangi 71000 Port Dickson Negeri Sembilan Darul Khusus Vision To be one of the TOP outlet in the nation to contribute figure to PERODUA. Mission To provide professional, efficiency and trust that excite our customers. Importance of Productivity Linked Wage System (PLWS) To establish a closer link between wages and productivity in order to enhance competitiveness and ensure job stability. Roles of Project Manager and Product Manager Product Manager - sets the vision, goals, overseeing and business trajectory of every products. Project Manager - leads the projects to make those goals a reality Strength and Weakness of Company Strength – Effective Leadership, Excellent communication among Management and Staff Weakness – Character traits or skills that are considered negative or not as well developed. Poorly developed skills, or problematic personal behaviors. Application of P5 (People, Product, Process, Planet, Prosperity) Enhance operational efficiency, customer satisfaction Sustainability practices and establish a competitive advantage in the automotive industry 80
SARINANI MOTORS SDN BHD E-SHARED PROSPERITY PROGRAM for