City of Rialto Annual Budget 2018-2019

Development Services

The City of Rialto, California 96 Annual Budget FY 2018 -19

Public Works Position Chart

Executive Administrative
Assistant Assistant (2)
Public Works
Program PT Clerical Aide
Coordinator
Administrative
Public Works Analyst
Superintendent
Accounting
Principal Civil Technician
Engineer
PT Interns (2)

Public Works Lead Faciility Facility
Director/ Maintenance Maintenance
Technician (4)
City Engineer Technician
Senior Equipment
Fleet Services Mechanic
Coordinator
Equipment
Lead Equipment Mechanic (2)
Mechanic
Senior Field
Lead Field Service Service Worker (7)
Worker (2)
Field Service
Landscape Worker (9)
Contract Specialist
Equipment
Associate Civil Operator
Engineer (3)
PT Field Service
Assistant Civil Assistant (2)
Engineer (2)

Engineering
Technician (1)

Senior
Construction

Inspector

Construction
Inspector

The City of Rialto, California 97 Annual Budget FY 2018-19

Public Works Department

The Public Works Department coordinates and provides services related

to planning, building and maintaining the public infrastructure, including capital improvement
projects, facilities, fleet, parks, streets, storm drains, waste management, utilities, landscaping,
tree trimming, graffiti removal, traffic signals, and traffic signing and striping throughout the
City.

Services Provided

Public Works Administration

Provides oversight and support services for building, improving and maintaining Citywide
infrastructure.

Engineering - Capital

The division oversees the City’s Capital Improvement Program (CIP) through planning,
identifying, and prioritizing capital improvement and infrastructure needs. Staff coordinates
the financing and timing of improvements that assure the most responsible and efficient use of
the City’s resources to benefit the health and welfare of city residents and businesses.

Engineering - Development

Reviews development proposals to the City, recommending related improvements and various
requirements necessary for successful approval of development projects approval to ensure
appropriate measures are implemented in accordance with the General Plan, applicable
Specific Plan, and adopted City policies. The division staff reviews and approves design of
improvements to conform to City standards, inspects improvements during construction and
makes recommendations for acceptance of new infrastructure by the City Council. Division
staff reviews subdivision applications for compliance with City standards and the Subdivision
Map Act through the review and approval of construction drawings, right-of-way dedication
documents, and public easements; assigns residential, commercial and industrial building
addresses; issues electrical meter pedestal addresses; and files and maintains record
drawings for private and public improvements. Additionally, the division reviews traffic impact
study scoping agreements and Traffic Impact Analysis reports to identify required mitigation

The City of Rialto, California 98 Annual Budget FY 2018 – 19

Public Works Department

measures to maintain an acceptable level of service at City intersections and street segments,
including determination of any related Fair Share Contributions.

Waste Management & Environmental

Accounts for monies received and expended by the City to meet the State mandate to reduce
solid waste generated within the City. The Waste Management and Environmental Division
provides residents with household hazardous waste disposal opportunities four times per
month, quarterly Clean-up day activities, and hosts Community Gardens. In addition, program
information is provided to residents at various community events throughout the year.
The Waste Management Division also administers the Storm Water Program – the National
Pollution Discharge Elimination System (NPDES) Program. NPDES is a federally mandated
comprehensive pollution prevention program to protect rivers and streams under the Clean
Water Act. The program is enforced through a Municipal Separate Storm Sewer System (MS4)
Permit issued by the Santa Ana Regional Water Quality Control Board to the County of San
Bernardino and other cities, including Rialto.

Special Districts

Administers the Landscape and Lighting Maintenance Districts for all streetlights in the City
and approximately 150 acres of landscaping including parkways, traffic medians and 3,700
trees. Benefiting property owners are assessed their proportional share of costs for
maintaining these facilities, parkways and medians.

Fleet Maintenance

Maintains approximately 400 vehicles and supporting equipment, including vehicles assigned
to Police, Fire, Public Works, Development Services, Community Services and Administrative
Services.

Facilities Maintenance

Provides general maintenance for 64 City owned buildings including three historical landmarks,
while maintaining the telephone and voice mail systems of these buildings as well as street
specialty lights located in the downtown area.

The City of Rialto, California 99 Annual Budget FY 2018 – 19

Public Works Department

Parks Maintenance

Maintains approximately 150 acres of landscaping covering all City parks, sports fields, City
facilities, Community Gardens and all landscaping within the City’s right of way. Park
Maintenance staff also maintains all the playground equipment and related fixtures at each of
the nine City parks, including a dog park at Andreson Park.

Street / Traffic Safety

Oversees the repair of sidewalk, curb and gutter, and potholes; maintains signing and striping
on public streets, and maintains public alleys by clearing weeds and trash.

The Traffic Safety Division maintains over 25,000 signs posted within City boundaries. Sign
types are numerous and diverse, ranging from street name, regulatory (stop, speed limit, one
way, etc.), warning signs (stop ahead, railroad crossing, etc.), guide, and special signs. Traffic
Safety also oversees a proactive street striping program. Once a year, lane striping (solid
white, skip white, double yellow, single yellow, etc.) and legends (stop bars, turn arrows, etc.)
are refreshed throughout the entire City. Exceptions to this schedule are those areas with
durable pavement marking applications (such as thermoplastic school crosswalks in lieu of
painted surfaces), which have a longer service life and are updated as required to meet
regulatory standards.

ACCOMPLISHMENTS – Administration and Maintenance

Administration

x Annual Earth Day event drew over 200 volunteers helping with weed abatement, debris
pick-up and beautification efforts within the City’s parks, facilities, alleys, streets and rights
of way.

x Hosted the Right on Rialto Event made possible through the grant from the “Go Human
Initiative” with Southern California Association of Governments and San Bernardino County
Transportation Authority. The Right on Rialto Event helped to encourage safe and active
mobility considering the needs of cyclists and pedestrians, and promoting related road
improvements such as bicycle lanes, cycle-tracks, enhanced crosswalks, sidewalk
extensions, and other measures that improve pedestrian and bicycle safety promoting
complete streets and active transportation. The event drew over 2,000 spectators

The City of Rialto, California 100 Annual Budget FY 2018 – 19

Public Works Department

x Transportation Commission received, reviewed and approved 15 Traffic Impact Analyses
related to potential new developments and approved various other transportation/traffic
related items.

x Executed 64 contracts and professional service agreements.
x Collaborated with Rialto Unified School District on Public Works week for students to

produce public announcement videos promoting safe walking and biking to school.
x Received 1,384 service request calls from residents and business owners.

Maintenance
x 2,524 potholes repaired
x 62 truckloads of trash & debris removed from parks and parking lots
x 206 truckloads of trash & debris removed from street and alley rights of way
x 389 new traffic signs fabricated and installed
x Sprayed 3,780 gallons of herbicide during weed abatement operations
x 200 traffic signs cleaned of graffiti
x 5,335 locations of graffiti removed
x 3,453 trees trimmed
x 50 new trees planted
x Performed 2,454 services and/or repairs to City vehicles
x Performed 1,845 City facility improvements and/or repairs
x Installed drought tolerant landscaping at Fire Stations 3 & 4, Easton Reservoir, Riverside

Avenue, Bloomington Avenue and Ayala Parkways
x Replaced emergency generators at the Police Main Station building and portable units
x Introduced new service repair software with mobile iPad GIS capabilities for all

maintenance departments.
x Secured a Tire Derived Product Grant of $149,986 for weed abatement, mulch cover

within the interior of the Easton and Cedar Reservoir facilities

The City of Rialto, California 101 Annual Budget FY 2018 – 19

Public Works Department

ACCOMPLISHMENTS - Engineering

Engineering

x Awarded a Highway Safety Improvement Program, Cycle 7 Grant in the amount of
$196,200 for the installation of bike lanes on Merrill Avenue and South Riverside Avenue

x Awarded $250,000 from SBCTA TDA-Article 3 to supplement additional funding needed for
Cedar Avenue sidewalk improvements, including a railroad pedestrian crossing

x Awarded $103,000 from the California Department of Transportation Safe Routes to School
(SR2S) Cycle 10 Program to supplement additional funding needed for Cedar Avenue
sidewalk improvements, including the railroad pedestrian crossing

x Awarded $54,000 – from Caltrans Systemic Safety Analysis Report Program (SSARP) to
develop an SSAR evaluating the City’s entire roadway network using three years of collision
data to identify intersections and roadway corridors that have high concentrations of
collisions leading to future funding highway safety funding opportunities

x Awarded $200,000 Sustainable Communities grant from the California Department of
Transportation, Division of Transportation Planning under the Road Repair and
Accountability Act of 2017 (SB-1) to develop a City of Rialto Active Transportation Plan.

x Started receiving local share funds from the Road Repair and Accountability Act of 2017
(SB-1) funding estimated at $1.8 million annually for Rialto. The funding is a 12 cents per
gallon increase (20 cents per gallon from diesel fuel) for road maintenance, rehabilitation
and critical safety needs on state highways and on local streets and roads systems

x Completion of the following Capital Improvement Projects:
o Annual Curb, Gutter & Sidewalk Projects.

The City of Rialto, California 102 Annual Budget FY 2018 – 19

Public Works Department

o Annual Street Overlay Project – Cactus Avenue, Bloomington Avenue, San
Bernardino Avenue, Riverside Avenue, Randall Avenue, and Easton Street

o Annual Slurry Seal Project – Zone 4

o Resource Center Improvements at 141 S. Riverside Avenue

o Community Center Exterior Painting

o Community Center Fence Project

o City Facilities Roof Replacement at Rialto Fire Station No. 201, the Fitness Center,
and Jerry Eaves Snack Bar

o New Concession and Restroom Buildings at Frisbie Park

o New Restroom Building at Andreson Park

o Fire Station 204 Parking Lot Resurfacing

o Ayala Drive Widening & Improvement Project

o Jerry Eaves Park Parking Lot Addition

o Bloomington Median Landscape Conversion Improvements Project

x Approval and Filing of the following Development Parcel Maps:

o Consolidation of thirteen (13) parcels of land into one (1) 18.3 net acre parcel of land to
facilitate the development of a 426,302 square foot warehouse/distribution center
located at the northeast corner of Alder Avenue and Walnut Avenue (Parcel Map No.
19748)

o Consolidation of six (6) parcels of land into three (3) parcel of land totaling 18.06 net
acres located at the southeast corner of Renaissance Parkway and Palmetto Avenue
(Parcel Map No. 19754)

o Subdivision of a 7.6 acre parcel of land into six (6) parcels of land (APNs 0264-151-
50, -73, -79, 80, and -81) to facilitate the development of a 10,486 sq. ft. restaurant, a
2,720 sq. ft. restaurant, three (3) multi-tenant commercial buildings, and a 100+ room
hotel for the 80,000 sq. ft. commercial center located at the northeast corner of Ayala
Drive and Renaissance Parkway in the Freeway Incubator (FI) Zone of the
Renaissance Specific Plan (Parcel Map No. 19898)

x Approval and Filing of the following land development related right of way activities:

o Recorded the Termination of an Offer of Dedication of an Easement for Drainage and
Flowage Purposes located on the property at the south-west corner of Spruce Avenue
and Valley Boulevard to facilitate the development of 404,837 square foot tilt up
industrial building with a 5,000 square feet of office space (PPD 2017-0089)

o Granted of Right-of-Way along Tamarind Avenue for the approved development of the
Fontana Water Company Plant F56, to include one (1) 1.0MG reservoir, one (1) 0.75MG
reservoir, one (1) 1,836 square foot booster station, one (1) 1,700 square foot storage

The City of Rialto, California 103 Annual Budget FY 2018 – 19

Public Works Department

building, one (1) 1.22MG basin, and a water production well on a portion of 4.25 acres
of land located at the northeast corner of Baseline Road and Tamarind Avenue (PPD
2207)

o Parcel Merger for the development of a 473,000 square foot warehouse building on
21.41 net acres of land located on the west side of Locust Avenue approximately 500
feet south of Persimmon Avenue (APNs: 1133-041-01 & 1133-061-01) within the
General Manufacturing (I-GM) zone of the Rialto Airport Specific Plan (PPD 2435)

o Grant of Right-of-Way along Valley Boulevard and Cactus Avenue for the approved
façade modification to an existing 6,014 square foot car dealership building located at
1731 S. Cactus Avenue within the Industrial Park (I-P) zone of the Gateway Specific
Plan (PPD 2499)

o Landscape Easement for the approved development of a 120,576 square foot
warehouse building on 6.45 net acres of land located on the west side of Alder Avenue
approximately 900 feet south of Walnut Avenue (APNs: 0240-201-32, -34, & -35) within
the Employment (EMP) zone of the Renaissance Specific Plan (PPD 2502)

o Sidewalk Easement for the approved development of a 120,576 square foot warehouse
building on 6.45 net acres of land located on the west side of Alder Avenue
approximately 900 feet south of Walnut Avenue (APNs: 0240-201-32, -34, & -35) within
the Employment (EMP) zone of the Renaissance Specific Plan (PPD 2502)

o Irrevocable Offer of Dedication for the approved development of a 120,576 square foot
warehouse building on 6.45 net acres of land located on the west side of Alder Avenue
approximately 900 feet south of Walnut Avenue (APNs: 0240-201-32, -34, & -35) within
the Employment (EMP) zone of the Renaissance Specific Plan (PPD 2502)

x Assignment of the following New addresses in Rialto:

o Metrolink Parking Lot (Phase 2) at 176 W. Bonnie View Dr. (Electrical Vehicle Charging
Station meter pedestal) and 178 W. Bonnie View Dr. (Electrical Meter Pedestal for Site
Lighting)

o 1514, 1532, 1544, 1562, 1576, 1594, 1602 W. Cornell St. for Residential Lot 1-8 (PPD
2017-0056 - Tentative Tract Map No. 20085)

o PPD 2017-0066 (Renaissance East Commercial Center):

o 980, 1000, 1020, 1040, 1060, 1080 W. Renaissance Parkway (Parcel 1-6: Cracker
Barrel Restaurant, Sonic Drive Thru Restaurant, and three additional Multi-Unit
Commercial Buildings (PPD 2017-0056 -Tentative Tract Map No. 20085):

o 606 ½ S. Riverside Avenue for a Landscape and Irrigation Electrical Meter Pedestal
(PPD 2328)

o 2202 N. Locust Avenue for a Landscape and Irrigation Electrical Meter Pedestal (PPD
2409)

The City of Rialto, California 104 Annual Budget FY 2018 – 19

Public Works Department

o 697 S. Cactus Avenue for an electrical meter pedestal for Street Lighting (PPD 2415 -
Tract Map No. 19777)

o 1450 N. Alder Avenue for a landscape and irrigation electrical meter pedestal (PPD
2502)

x Completed and Accepted the following Development Construction Projects:
o Alder Opportunity, LLC: Grading, on-site, and off-site improvements for the
development of a 200,845 square-feet warehouse on 9.35 acres of land located at the
northwest corner of Alder Avenue and Walnut Avenue within the Employment zone of
the Renaissance Specific Plan.

o Baseline Opportunity, LLC: Grading and on-site improvements for the development of
a 742,514 square-feet warehouse on the northeast corner of Base Line Road and Alder
Avenue within the Employment zone of the Renaissance Specific Plan.

o Friendship Baptist Church: Grading and on-site improvements for the construction of a
2,490 square-feet church with a 1,154 square-feet sanctuary located on the northeast
corner of Base Line Road and Alder Avenue within the Employment zone of the
Renaissance Specific Plan.

The City of Rialto, California 105 Annual Budget FY 2018 – 19

Public Works Department

ACCOMPLISHMENTS – Waste & Environmental Mgmt

Waste & Environmental Management
x 2,415 residents participated at the Household Hazardous Waste events
x 28,142 pounds of used oil collected
x 122,926 pounds of hazardous waste collected
x 3,556 pounds of home generated sharps collected
x 2,077 used tires collected on Community Clean-Up Days
x 70,973 pounds of electronic waste collected
x 44,820 pounds of residents personal documents shredded on Community Clean-Up days

The City of Rialto, California 106 Annual Budget FY 2018 – 19

Public Works Department

ACCOMPLISHMENTS – Special Districts

Special Districts

x The following developments were annexed into the Landscape & Lighting District 2

Non-Residential Annexations

o PPD 2402 (Azure – Route 66 Plaza): This development consists of a Congregate Care
Residential Community facility. The community contains 42 Independent Living senior
apartment units, a 209-bed Assisted Living facility, and a 118-bed Skilled Nursing
facility. The community will also include an Urgent Care/Surgery/Medical Center, an
Amenities/Activities building, and a restaurant. The development will be located on the
north side of Foothill Boulevard approximately 200 feet east of Acacia Avenue within
the Residential-Mixed Use (R-MU) zone of the Foothill Boulevard Specific Plan.

o PPD 2428 (Renaissance Marketplace): Development of the Renaissance Marketplace
including its conceptual layout, entryways, landscaping, open spaces, lighting, street
furniture and pathways on a 56.68 acre site in the Town Center zone of the Renaissance
Specific Plan in Planning Area 104 located between Linden Avenue and Ayala Drive
on the north and south side of Renaissance Parkway. Its respective Parcel Map, Parcel
Map No. 19779 was recorded on August 10, 2017.

o PPD 2453 (MP Rialto, LLC formerly Proficiency Capital, LLC): Development of one
three warehouse buildings on 18.20 gross acres of land located at the southeast corner
of Renaissance Parkway and Palmetto Avenue within the Business Center (BC) zone
of the Renaissance Specific Plan.

o PPD 2460 (I-210 Logistics Center IV, Walnut Opportunity, LLC): Development of a
426,302 square-feet warehouse on 18.3 net acres of land located at the northeast
corner of Alder Avenue and Walnut Avenue within the Employment (EMP) and Business
Center (BC) zones of the Renaissance Specific Plan.

o PPD 2017-0066 (Renaissance East): The annexation includes development of a
restaurant (Cracker Barrel), and three multi-unit commercial buildings in the
Renaissance East commercial center. The annexation also includes the development
of a drive-thru restaurant (Sonic) of the Renaissance East commercial center located at
the northeast corner of Renaissance Parkway and Ayala Drive.

The City of Rialto, California 107 Annual Budget FY 2018 – 19

The City of Rialto, California Chie f Rialto PD Staffing

(1) Sworn 106
Non-Sworn 40
Professi onal Executi ve

Standards A ssi stant
1-Sergeant (1)
1-Corporal

O perati ons B ureau A dmi ni strati ve Support Servi ces B udget
Captai n 1-A cct
Captai n A ssi stant (1) Tech
(1) (1)
Rec ords A dmi ni strati on
Patrol D i vi si on Cri me A nal ysi s D etecti ves Dis patc h 1-Sergeant Police Department Position Chart
1 – Cri me A nal yst 1-Sergeant 1-Corporal 1-Supervi sor 1-Lead
5-Sergeants 5-Corporal 1- Supervi sor 6-R ec. A sst. Property
40-O ffi cers 1- Cri me A nal yst 7-O ffi cers 2-Lead 2-LET
3- LET A sst. 2-Task Force O ffi cer Front Counter
11-D i spatchers IT Support
SCA T 2-P/T D i spatchers 9-Cadets 1-LET 1-Inf o.
1-Sergeant Systems A nal yst
108 A rea Command 1-Corporal Personnel
Patrol Li eutenant 4-O ffi cers & Trai ni ng Logi sti cs
School 1-Sergeant 1-Corporal 1-O ffi cer
(1) R esource N arcoti cs 1-Sr. O ffi ce Speci al i st
3-O ffi cers 1- Sergeant 1-Corporal A ni mal Control
A rea Command Communi ty 3-A CO
Patrol Li eutenant R egi onal 4-O ffi cers R el ati ons
SWA T/IV S 1-Task Force O ffi cer 1-A ni mal
(1) R R ST / CFMH Li cense
K 9 U ni t 1-K 9 1-Corporal Inspector
A rea Command 4-O ffi cers 2-O ffi cers
Patrol Li eutenant Transcri ber
Annual Budget FY 2018-19 1-Sr. O ffi ce Speci al i st
(1)

A rea Command
Patrol Li eutenant

(1)

Traffi c

1-Sergeant 1-Corporal
6- O ffi cers

6-Parki ng Enforcement

Police Department

The Police Department continues to move forward as an organization, striving

to become the premiere law enforcement agency in the Inland Empire region of Southern
California. We understand that the fear of crime can be best reduced through the balanced
delivery of policing that consists of three components: prevention, intervention and
enforcement. We also recognize that maintaining community safety can only be achieved with
the support and involvement of our community.

Services Provided

Chief of Police

As the top law enforcement officer in the City, Chief Randy DeAnda is responsible for leading
the police force of 106 sworn, 39 non-sworn and 17 part-time personnel. The chief sets the
mission and direction for the police department and establishes its goals to include the
departments overall strategic plan.

Command Staff / Area Command

The Police Departments Command Staff consists of (2) Captains and (4) Lieutenants. Each
Captain oversees a Bureau within the Department (Operations and/or Support), and each
Lieutenant is assigned to a specific area within the Area Command Program.

Administration

The departments Administrative Staff consists of a Professional Standards Unit, Support
Bureau, and the Personnel and Training Unit.

The City of Rialto, California 109 Annual Budget FY 2018-19

Police Department

Patrol Division

The Patrol Division is divided into six patrol teams; with the patrol officers working a
combination 3-12 / 4-10 schedule. The Patrol Division is comprised of the officers assigned to
uniformed patrol which are the first to respond to calls for assistance within the community.
This would include the uniformed patrol officers, traffic personnel, canine teams, and reserve
officers. The Rialto Police Department subscribes to the concepts of "evidence-based
policing." "Evidence-based policing" is the use of available academic research in policing to
help drive outcomes, assist in implementing guidelines, and evaluating programs.

Regional SWAT and Air Support

The Cities of Rialto, Fontana and Colton form the Inland Valley SWAT team - a 45 officer
tactical and negotiating team highly trained in specialized tactics and complex negotiations.
IVS team members train twice a month and respond 24-hours a day to any type of incident
that patrol officers are not equipped to handle.

The Regional Air Support Unit serves the Fontana Police Department, Rialto Police
Department, Colton Police Department, and the Redlands Police Department. The primary
mission of the Regional Air Support Unit is to support the patrol officer on the street. The
helicopter is a very effective tool to put law enforcement on scene quickly overhead of crimes
in progress. In addition to assisting patrol officers, the aircraft also provides aerial photography,
an aerial platform for disaster response, aerial surveillance, and occasionally assists other
agencies within the County of San Bernardino. Every year the Air Support Unit responds to
thousands of calls for service and has been first on the scene more than 90% of the time.

Investigations Unit

The Rialto Police Department Detective Bureau is responsible for handling complex criminal
investigations beyond the initial efforts of law enforcement field personnel. Some of the cases
handled by detectives include homicides, serious assaults, sex crimes, reports of elder or child
abuse, robberies, burglaries, frauds, and other thefts.

The City of Rialto, California 110 Annual Budget FY 2018-19

Police Department

Traffic Unit

The Rialto Police Department Traffic Unit has two primary responsibilities. The unit investigates
traffic collisions and all traffic related crimes and strives to reduce highway deaths, injuries,
and property damage through enforcement. Officers in this unit use a variety of sophisticated
equipment in the investigation of serious accidents. Our officers use land surveying equipment
and complex computer mapping systems to generate precise factual diagrams of collision
scenes. These diagrams are used to determine vehicle speeds and directions of travel.
Complex algebraic, geometric, and trigonometric calculations are performed during the course
of the investigations. In order to better understand and investigate collisions, skilled traffic
officers are trained and educated in various field of science, including kinetics and Newtonian
physics.

SCAT Unit

The Street Crime Attack Team (SCAT) is a specially trained gang enforcement team. The
teams primary mission is reducing gang violence and impacting the quality of life in
neighborhoods through the persistent application of innovative law enforcement techniques.
This concept is based upon ethical practices and effective strategies that endorse the use of
extensive prevention, and suppression techniques. SCAT works in conjunction with other law
enforcement agencies, San Bernardino County Probation, State Parole, and the District
Attorney’s Office in their endeavor to arrest and prosecute violent gang members.

Narcotics Unit

The Narcotics Team is a specially trained enforcement team responsible for the investigation
and reduction of narcotics sales that negatively impact the quality of life in neighborhoods
throughout the City of Rialto.

Community Services

The Rialto Police Department understands the importance of having a strong relationship with
the community. Thus, to continue to grow this relationship we have created the Community
Liaison position. The Community Liaison is responsible for creating community events,
planning new innovative ways to interact with the community and share information, attend
regular meetings at senior centers, apartment complexes, faith based organizations, and youth
sporting events.

The City of Rialto, California 111 Annual Budget FY 2018-19

Police Department

Re-Entry Support Team (RRST)

The Rialto Police Department’s, RRST serves as a link between Rialto’s citizens on active Post
Release Community Supervision (PRCS), probation and parole with services provided by: the
San Bernardino County Probation Department, the city’s Faith Based Organizations (FBO’s),
nonprofit Community Based Organizations (CBO’s), Work Force Development Centers,
Department of Behavioral Health, substance abuse and other social service providers.

Canine Unit

The Rialto Police Department K9 Unit is made up of four K9 teams. The K9 units are deployed
to conduct area, perimeter, open fields and building searches. The police K9’s allow officers
perform their duties in a safe manner, by alerting on the areas where suspects have hidden
themselves in order to avoid capture and arrest. K9 teams are also trained to detect drugs and
narcotics.

Communications

The Rialto Police Department's Dispatch Center is in operation 365 days a year, 24 hours per
day. Dispatchers are the communications link between citizens and officers. Dispatchers
receive, evaluate and prioritize emergency and non-emergency calls for service. Dispatchers
assign officers to handle calls for service. Dispatchers keep track of officer locations.
Dispatchers document all transactions in a computer aided dispatch (CAD) system.

Records and Property

Property and Evidence for Rialto Police Department is handled by two Law Enforcement
Technicians who have specific training in the processing and handling of property and
evidence. The property and evidence technicians are responsible for receiving, storing,
tracking and disposition of property and evidence. They preserve evidence for lab analysis,
and they are responsible for the chain of custody for prosecution purposes.

Crime Analysis

The Crime Analysis Unit falls under the Operations Division and is primarily responsible for the
identification, analysis, and dissemination of crime and offender information to patrol and other

The City of Rialto, California 112 Annual Budget FY 2018-19

Police Department

divisions of the department to assist in the goals of crime prevention, criminal apprehension,
and resource allocation. Incident data is studied to determine “who is doing what to whom” and
to assist in the identification of any existing crime pattern(s) or series. This type of information
is distributed to all members of the department by means of crime bulletin notifications, crime
series forecasts, wanted flyers, and hot sheets. Geographic Information Systems (GIS) is used
to display a visual of the incident locations and aids in the identification of hot spots and/or
denser crime areas which is oftentimes useful in determining where to focus extra patrol efforts.

Humane Services

The Humane Services Unit is responsible for handling all animal related calls for the City. The
Humane Services section is staffed by three full-time Animal Control Officers and one Animal
Control Licensing Inspector.

ACCOMPLISHMENTS

Service Calls, Reports, and Response – 2017
x The Police Department Dispatch Center processed 81,681 CAD entries in 2017, increase

of 1.28% from the previous year.
Area Command Meetings – 2017
x In 2017 the Police Department held a total of four (4) Area Command Meetings. Two in the

north end of the city and two in the south end of the city.
Coffee with the Chief – 2017
x In 2017, the Chief of Police held a total of twelve (12) Coffee with the Chief Meetings.
Regional Programs
x In 2017, the Regional SWAT team (IVS) responded on 11 successful deployments.
x In 2017 in coordination with the Department of behavioral health, police department utilized

(2) full time county staff employees operating out of the police department to assist with
mental health victims and issues in the city.
Police Canine Teams - 2017
x The Police Department currently now has five canine teams. These teams have responded
to calls for service resulting in a total of 500 patrol man-hours saved.
Community Service – 2017
x PRIDE Platoon Boot Camp – The Police Department successfully completed class 14 of
the Pride Platoon Boot Camp Programs servicing over 30 youth.
x Citizens Academy – The Police Department successfully completed the revamped
citizen’s academy under Lieutenant Smith. Citizens familiarized themselves with all the

The City of Rialto, California 113 Annual Budget FY 2018-19

Police Department

components of the police department and educated themselves on how we are able to
serve them with the resources they provide.
x National Night Out – is a nation-wide program where neighborhood groups come together
one night a year with police, fire, school, and city officials, to celebrate the concerted effort
in fighting crime throughout the year. National Night Out is a wonderful opportunity for our
community to promote police-community partnerships, crime prevention, and neighborhood
camaraderie. It represents the kind of spirit, energy, and determination that is helping make
our neighborhoods safer places throughout the year.
x Shop with SWAT – This program provides children the opportunity to ride in a tactical
vehicle, have lunch with SWAT officers, and then shop with SWAT officers at local retailers.
x Battle of the Badges Blood Drive – In 2017 the Police and Fire Departments participated
in the annual Battle of the Badges Blood Drive:
x Baker to Vegas Relay – Baker to Vegas is the most prestigious and unique law
enforcement foot race. Starting in Baker, California, and ending in Las Vegas, Nevada, law
enforcement officers from around the globe battle it out every spring for the chance of
winning the coveted cup trophy. The race covers 120 miles of pavement, 20 stages, over
8,000 runners, guests, family members, and support staff. Hot days and cold nights.
Blood. Sweat. Pride. Honor.
x Special Olympics Torch Run Relay – The Southern California Law Enforcement Torch
Run involves more than 3500 officers who proudly carry the Special Olympics Torch over
1,500 miles and through more than 200 communities. The mission of the Law Enforcement
Torch Run for Special Olympics is to raise funds for and awareness of the Special Olympics
movement worldwide. Law enforcement officers from every state and more than 30
countries carry the Flame of Hope in honor of the Special Olympics athletes in their area
and around the world. The Rialto Police Department participates by carrying the torch
through a section of Western San Bernardino.
x RRST/Homeless Program – The success of this program derives from working with the
re-entry of citizens coming out of incarceration and placing them into programs ranging
from mental health, drug rehab, and employment and education services. In addition,
several homeless sweeps were conducted targeting those individuals needing medical,
psychological, and related services.
x Rialto Police 5k Memorial run- Employees participated in the 5th annual 5k memorial run,
which supports Rialto Police officers killed in the line of duty.

Technology and Community Awareness – 2017

x NIXLE – is a service that allows community members to receive trusted, up-to-the-minute,
neighborhood information via text message or email.

x Tip411 – is a web-based tool that enables the public to text an anonymous message that
can be responded to by authorized personnel at the police department.

x Crimemapping.com – is a web-based application that provides the public with valuable
information about recent crime activity in their neighborhoods.

x Rialto PD is on Facebook – Facebook allows law enforcement to connect with their
communities, post news and alerts, investigate and even solve crimes using information
they collect through the site. It’s a great way to get feedback, hear opinions, and engage in

The City of Rialto, California 114 Annual Budget FY 2018-19

Police Department

dialogue with the community you serve. Keep up with what’s happening in your community.
Visit us on Facebook at http://www.facebook.com/RialtoPD.
x Rialto PD is Twitter – Twitter allows law enforcement to send out brief updates on events
in the city, alerts and notable investigations. Follow us on Twitter at @RialtoPolice
x NEXTDOOR Virtual Neighborhood Watch – In an effort to facilitate a virtual
Neighborhood Watch program and help foster neighbor-to-neighbor communications, the
Rialto Police Department has partnered with Nextdoor, the first private social network for
neighborhoods. Nextdoor is free for residents and for the City. Each neighborhood creates
its own private Nextdoor website, accessible only to residents of that neighborhood. Rialto
residents can use Nextdoor to get to share information about neighborhood watch issues,
local events, and other related activities. We believe a healthier and more engaged city
creates stronger communities and Nextdoor can help to do just that.

Traffic Safety Programs – 2017

x The Traffic Unit presented this year’s “Every 15 Minutes” program at Bloomington
High School. This program focuses on teaching the high school students the
ramifications of drinking/drugged driving and their responsibility of making mature
decisions and the impacts those decisions have on family, friends, and many others.

x The Traffic Unit conducted (1) “Safe Moves City” presentation during the City’s
“Drowning Prevention/Safety Fair”.

x The Traffic Unit conducted (4) DUI checkpoints funded thru the Office of Traffic Safety
(OTS).

x The Traffic Unit conducted (39) DUI Saturation patrols, (26) Selective Enforcement
patrols, (6) Distracted Driving patrols, (20) Bicycle / Pedestrian Safety patrols, and (3)
Click It or Ticket detail funded thru OTS.

x The Traffic Unit conducted (1) nighttime Bicycle / Pedestrian operations and (2)
“School Safety Sweep” operations using officers funded by the Rialto PD, Fontana
PD, Redlands PD, and OTS. During the (3) operations, officers contacted (215)
motorists, (133) pedestrians, (35) bicyclists, and (7) skateboarders.

x The Traffic Unit’s Motor Corps conducted (1) civilian motorcycle rider safety course
called “Ride to Live”. This program is free to the general motorcycle riding public and
teaches the riders how to control their motorcycle during slow moving maneuvers and
collision avoidance.

x The Traffic Unit held (5) teen driver safety classes at Bloomington High School that
taught those students who either have or will be getting a provisional driver’s license
how to be a responsible driver and the ramifications of bad decision making as related
to driving while under the influence of alcohol and drugs.

x The Traffic Unit conducted an undercover “Distracted Driving” operation which
targeted those drivers talking or texting while driving.

x The Traffic Unit working in coordination with SB County Probation Officers conducted
(2) DUI Warrant Service operations and (1) Stakeout operations to conduct
surveillance on the “worst of the worst” repeat DUI offenders, probationers, and those
with suspended/revoked driver’s licenses.

The City of Rialto, California 115 Annual Budget FY 2018-19

Police Department

Investigation Units - 2017

x 9 detective call outs

x 5 Homicides in 2016. 4 cleared by arrest pending trial. 1 Exceptionally cleared (Susp
Identified but died shortly after in retaliation). 100% clearance.

x 1 Officer involved shooting investigated and cleared with an arrest of the suspect.

x 4 Cold case Homicides re-opened.

x Managed online crime reporting.

x 5 community request-a-cop trainings given.

x Halloween 290 Sweep for sex registrant compliance.
o SCAT Team – Rialto PD SCAT Team Recovered 14 Stolen vehicles with suspect
in-custody, 32 firearms related arrests, 128 narcotics related arrests: and 14
search warrants. SCAT was also responsible for the investigation and
prosecution of a large scale NOS distribution and continued management of the
G.R.E.A.T youth education program.
o Narcotics Unit – Was involved in numerous high profile cases that resulted in
the recovery of 700,000 in cash, 1800lbs of marijuana, 20 kilos of cocaine, 166
lbs of methamphetamine, 4 kilos of heroin and 5 guns.

Request-A-Training

x The Rialto Police Department is dedicated to providing a safe business climate for all
businesses in the City of Rialto. Business owners in the City of Rialto who desire training
on how to mitigate their chances of becoming a victim of criminal activity may contact the
Investigations Bureau Lieutenant or Area Commanders. The goals of the program are:
o Provide a proactive and formalized police-to-public training program for Rialto
businesses.
o Provide a security assessment at your Rialto business in order to check for
security weakness and offer recommendations on how to improve upon these
conditions.
o Provide classroom instruction including, but not limited to, actions to take in the
event of a robbery or burglary, gang recognition, recognition of illegal narcotics,
and graffiti prevention, and implementation of crime prevention techniques.

The City of Rialto, California 116 Annual Budget FY 2018-19

Police Department

The City of Rialto, California 117 Annual Budget FY 2018-19

Police Department

The City of Rialto, California 118 Annual Budget FY 2018-19

Fire Position Chart

Fire Chief

Assistant Fire Marshal EMS Coordinator

Fire Prevention Specialist Executive Assistant EMS Quality Improvement
(2) Coordinator

Senior Office Specialist

Battalion Chief "A" Shift Battalion Chief "B" Shift Battalion Chief "C" Shift

Station 201 Station 201 Station 201
Captain (1) Captain (1) Captain (1)
Engineer (1) Engineer (1) Engineer (1)
FF/PM (1) FF/PM (1) FF/PM (1)
AO/PM (1) AO/PM (1) AO/PM (1)
AO/EMT (1) AO/EMT (1) AO/EMT (1)

Station 202 Station 202 Station 202
Captain (1) Captain (1) Captain (1)
Engineer (1) Engineer (1) Engineer (1)
FF/PM (1) FF/PM (1) FF/PM (1)
AO/PM (1) AO/PM(1) AO/PM (1)
AO/EMT (1) AO/EMT (1) AO/EMT (1)

Station 203 Station 203 Station 203
Captain (1) Captain (1) Captain (1)
Engineer (1) Engineer (1) Engineer (1)
FF/PM (2) FF/PM (2) FF/PM (2)
AO/PM (1) AO/PM (1) AO/PM (1)
A/O EMT (1) AO/EMT (1) AO/EMT (1)

Station 204 Station 203 Station 203
Captain (1) Captain (1) Captain (1)
Engineer (1) Engineer (1) Engineer (1)
FF/PM (1) FF/PM (1) FF/PM (1)

Station 205 Station 205 Station 205
Captain (1) Captain (1) Captain (1)
Engineer (1) Engineer (1) Engineer (1)
FF/PM (1) FF/PM (1) FF/PM (1)
AO/PM (1) AO/PM (1) AO/PM (1)
AO/EMT (1) AO/EMT (1) AO/EMT (1)

The City of Rialto, California 119 Annual Budget FY 2018-19

Fire Department

Entering a Second Century of Progress, the Fire Department will

enhance the health and well-being of our community through excellence in
emergency medical services, fire protection, and risk reduction. We are
committed to meet the public’s needs with compassionate service,
professionalism, and innovation.

Services Provided

Administration

The Fire Department’s Administration Division provides oversight to all Fire Department
operations including project development, budgeting, development of policy and protocol,
personnel development, and strategic planning to ensure highly effective fire and life safety
services.

Fire and Rescue Operations

The Rialto Fire Department provides a broad array of fire, rescue and emergency medical
services. This includes all disciplines of firefighting, hazardous materials response, technical
rescue, arson investigation, and tactical paramedicine. Fire department resources are housed
in four fire stations strategically located throughout the city, each one staffed with personnel
who are highly trained and skilled in fire/rescue response and pre-hospital medical care. Our
firefighting resources are also a participant in the California Master Mutual Aid Agreement,
which often calls for our firefighters to assist with large fires throughout the state.

Ambulance Transportation

The City of Rialto is fortunate to be one of the few city owned and operated ambulance
transportation programs in the state. This local control results in greater continuity of care,
faster response times, innovative treatment and response options, and options to lower the
cost of ambulance transport to our community members. This year, the Fire Department
implemented a new Ambulance Operator program that will allow for further reductions in cost
and increase deployment efficiency.

The City of Rialto, California 120 Annual Budget FY 2018-19

Fire Department

Fire Prevention and Community Risk Reduction

The Fire Prevention Bureau is responsible for enforcing fire and life safety codes mandated by
the State and adopted by the City. This is accomplished through annual inspection programs,
new construction plan review, public education, and community involvement. The Fire
Prevention Bureau addresses a variety of risks in the community through innovative programs
like drowning prevention, child car seat safety, and juvenile fire setter programs. These
preventative and educational programs continue to have a measurable impact on the safety of
our community assets, residents, and visitors.

Emergency Management

The Fire Department leads the City’s disaster preparedness and response program to facilitate
effective preparation, mitigation and response to a natural or man-made disaster. The City’s
disaster management team is made up of employees from every department within the City
who are trained in specific roles in emergency management. This team communicates with
county, state, and federal disaster coordinators to coordinate resources, and ensure that our
community receives the needed resources to facilitate a rapid recovery.

ACCOMPLISHMENTS

x Total number of emergency unit responses:
o Fire - 1124
o Medical – 17,592
o Traffic Collisions – 2014
o Other (Specialized rescue, Hazmat, Investigations, misc. responses) – 1998

x Cardiac Arrest Survival Rate: 60% (8 times greater than the national average)

x Number of participants in the subscription Ambulance Service Program:
o Number of participants – 1,237
o Program cost - $60 annually for resident and dependent membership.
o Revenue projected at $60,000
o Revenue Collected (to date): $70,600

x Number of properties involved in FY2017 Weed Abatement Program:
o Approximate number of vacant properties - 784
o Number of parcels abated in 2017 – 135
o Revenues budgeted for 2017 - $70,000
o Collected to date- $44,850

The City of Rialto, California 121 Annual Budget FY 2018-19

Fire Department

x Fire Prevention Activity FY2017:
o 70 licensed care facility and school inspections.
o 163 plan reviews.
o 130 new business inspections (certificate of occupancies).
o 6029 Apartment Inspections
o 301 Engine Company Inspections

x Total fire permits issued for FY17 - 465

x Total fire permit fees collected for FY17 - $156,792

x Number of Citizens trained in CPR, First Aid and Safety FY2017:

o Compressions Only CPR: 1232

o Full American Heart Assn.: 46

o First Aid Certification: 16

o Junior Fire Setters: 1

o Car seat Safety: 15

o Earthquake Drill: 145

o Fire Drill: 90

o Fire Extinguisher: 95

x Secured an additional $203,131 in ambulance revenue through the State’s Ground
Emergency Medical Transport program.

The City of Rialto, California 122 Annual Budget FY 2018-19

Fire Department

The City of Rialto, California 123 Annual Budget FY 2018-19

Human Resources & Risk Management
Position Chart

Director of Human
Resources and Risk

Management

Human Resources
Manager

Adminstrative Analyst Human Resources Human Resources Adminstrative Aide
Specialist Assistant (Part-Time)

The City of Rialto, California 124 Annual Budget FY 2018-19

Human Resources &
Risk Management Department

The Human Resources & Risk Management Department’s

primary goal is to provide quality, effective, and efficient human resources to City employees,
the organization, and the community. The Department aims to attract, develop and retain high
quality personnel and foster a culture of excellence and safety through trust, learning,
collaboration, communication, and engagement. In doing so, integrity, transparency,
confidentiality, timeliness, and professionalism shall guide the Department’s overall objectives.

Services Provided

Human Resources Management

Human Resource Managers oversee the administration and development of personnel
services subject to supporting and motivating a diverse workforce in alignment with the City’s
goals and objectives. Maintaining a high-skilled employee base and managing key strategic
activities within the areas of Recruitment and Selection, Classification and Compensation,
Employee Benefits, Labor Relations, Training and Development, Compliance, Risk
Management, Safety, and Wellness. These aforementioned items are at the forefront of the
Department’s role and responsibility.

Recruitment and Employee Development

Full recruitment services are administered including position announcements, applicant
screening, written and oral board examinations, thorough background checks, and employee
on-boarding/ orientations. These services enable the Department(s) to acquire and retain the
most qualified and best fit candidates for the City.

Employee development is paramount to retention, engagement, and succession.
Development planning makes good business sense from the perspective of creating
meaningfulness and enhancing capacity. Further, it builds loyalty and greater productivity.
Training in Rialto is generally focused on mandated Federal and State compliance matters,
specialized on-going or refresher knowledge, and essential day to day operations. The CIty

The City of Rialto, California 125 Annual Budget FY 2018-19

Human Resources &
Risk Management Department

also provides training on health, wellness and financial planning to assist and encourage
employees to maintain a good work/home balance.

Employee Relations

Human Resources prepares information to utilize for the collective bargaining process with the
City’s represented labor groups. The Department provides support to the interpretation and
administration of employees’ contracts with respect to grievances, wages or salaries,
employee welfare, benefits, pensions, practices, and other agreement or policy stipulations.
The Department serves as a liaison to resolve work-related issues or disputes.

Human Resources also assists in the development and enforcement of policies and
procedures to ensure all employees and the organization are safe and that employee conduct
and performance is at the standard that is legally required and strategically focused. Employee
grievances, performance management, and corrective actions are handled in a thorough and
confidential manner. In addition, the Department provides consultation and advice to
managers, supervisors, and employees regarding various Human Resource issues, including
medical and family leave.

The Department is dedicated to creating and sustaining a positive and trustworthy work
environment. To that end, not only are practices pursuant to fair hiring and equal employment
opportunities strictly enforced, but also communication is encouraged to keep employees
abreast of changing laws and more.

Risk Management

The Human Resources Division oversees the administration of risk management, which
includes workers’ compensation and general liability. In addition, risk management promotes
health and safety training for employees, maintains insurance programs for City assets and
personnel, generates mandated State reports, and updates and maintains safety policies. To
the maximum extent possible, the Department is focused on protecting against loss or liability,
and the ability of the City to meet its responsibilities to public.

Human Resources works closely with all City Departments in managing the City’s risks and
minimizing the City’s exposure. Services include: contract review, loss prevention and control,
indemnification and hold harmless, insurance, special events coverage, claims analysis, and
training.

The City of Rialto, California 126 Annual Budget FY 2018-19

Human Resources &
Risk Management Department

ACCOMPLISHMENTS

x Received 22,435 job posting hits on the division’s web page
x 1,464 job interest cards submitted
x Conducted 33 recruitments
x 2,093 applications received/reviewed/processed
x Scheduled 10 written examinations with 587 candidates
x Scheduled 21 oral board examinations with 233 candidates
x Scheduled 5 performance examinations with 140 candidates
x Successfully hired 43 employees
x Successfully negotiated with 2 City bargaining units
x Successfully organized a City Employee Health and Wellness Benefit Fair, and Employee

Service Awards.
x Successfully facilitated 10 employees back to work that were off work due to a work-

related injury.
x Closed 67 worker’s compensation claims and 49 general liability claims.
x Organized 3 on-site employee trainings
x Percentage of retained positions: 90%.

The City of Rialto, California 127 Annual Budget FY 2018-19

Finance Position Chart

Finance Director

Finance Manager

Utility Users Tax Accounts Payable Accounting/Budgeting Payroll

Senior Accounting Accounting Technician Accounting Supervisor Payroll
Assistant Analyst

Accountant Accounting Technician

Accounting Technician

Accounting Technician

The City of Rialto, California 128 Annual Budget FY 2018-19

Finance Division

The Finance Division is responsible for providing fiduciary control of the City’s

assets and management of the fiscal affairs of the City, The Rialto Utility Authority, and The
Rialto Successor Agency. The division is committed to supporting the long-term growth and
stability of the City through sound fiscal stewardship, innovative solutions, and results driven
management.

Services Provided

Finance Administration

Finance Administration provides direction, vision, and leadership to the division, coordinates
and oversees the long-term financial plan, and ensures the competent use of financial and
human resources to assure that our City has the resources to serve our residents.
Administration provides financial, analytical, budget, strategic and administrative support
services for the Finance Division and the City.

Accounting

The accounting responsibilities of the Finance Division include maintaining the general ledger;
providing accurate and complete financial data and technical assistance to all City
departments, administration of the City’s debt financing and fixed assets, production of
financial reports, payment of and accounting for City obligations, and payroll accounting and
processing. The Finance Division oversees the coordination of the City’s Annual Financial
Audit and the publication of the Comprehensive Annual Financial Report (CAFR).

Budget

Finance is responsible for assisting the City Council and The Executive Management Team in
managing the City’s resources, developing and maintaining the City’s long-range financial
projections, and evaluating the fiscal impact of legislative initiatives and judicial decisions
affecting municipalities. The division is accountable for managing and coordinating the
development and preparation of the City’s annual operating budget.

The City of Rialto, California 129 Annual Budget FY 2018-19

Finance Division

ACCOMPLISHMENTS

x Completed and facilitated the Annual Financial Statement Audit and the Single Audit within
six to nine months from the close of Fiscal Year 2017-2018.

x Filed various mandated reporting with granting agencies, bonding agencies and other
government agencies on time and in compliance with the requirements

x Continually improving the Rialto Utility Authority Concession Agreement monthly activity
reporting process with Rialto Water Services

x Provided an equivalent level of service with significantly reduced staffing
x Administered 10,295 YTD expenditure accounts
x Administered 2,389 YTD revenue accounts
x Administered 5,138 YTD balance sheet accounts
x Processed 198 YTD regular journal vouchers/48 YTD standard monthly journal vouchers
x Reviewed 4,600 YTD Treasury transactions

Accounts Payable

x Processed 15,800 YTD invoices for payment
x Issued 395 1099 forms for 2017

Payroll
x Serviced 384 YTD full-time employees
x Serviced 127 YTD part-time employees
x Issued 497 W2 forms for 2017
x Maintained compliance with Federal and State regulatory agencies:

x State of California
x Employment Development Department
x CA Public Employees Retirement System
x Department of Labor Code of Federal Regulations
x Fair Labor Standard Act
x Affordable Care Act
x Government Accounting Standards Board
x IRC Section 125, 401, 414, 415 and 457

The City of Rialto, California 130 Annual Budget FY 2018-19

Finance Division

The City of Rialto, California 131 Annual Budget FY 2018-19

Information Technology and Purchasing
Position Chart

Finance Director

Information
Technology and
Purchasing Manager

ITS Purchasing

Information Systems Accounting
Analyst Technician

Information PT Administrative
Technology Specialist Aide (2)

(3)

PT Mail Clerk

The City of Rialto, California 132 Annual Budget FY 2018-19

Purchasing & Information
Technology Division

The Purchasing & Information Technology Division is

responsible for the administration of the procurement of supplies and services city wide and
managing the security and integrity of the information systems the City, The Rialto Utility
Authority, and The Rialto Successor Agency. The division is committed to fiscal control over
departmental purchasing and advancing the City’s technological infrastructure.

Services Provided

Purchasing

Purchasing coordinates and manages the competitive bidding process and processes
purchase orders and contracts. The department provides professional purchasing guidance
to City departments and exercises fiscal control over departmental purchasing in accordance
with City policy, Public Contract Code, and applicable State and Federal legislation. The
division is additionally responsible for managing warehouse inventory, the disposition of
surplus property, and coordination of the mail distribution.

Information Technology Services

The Information Technology Services Division provides the technology leadership, system
implementation, infrastructure management and planning, applications support and
integration, and ongoing support for a broad range of technologies used by the City
departments.

The City of Rialto, California 133 Annual Budget FY 2018-19

Purchasing & Information
Technology Division

ACCOMPLISHMENTS

Purchasing Division
x Processed 2,141 purchase orders YTD. Which included 353 change notices
x Processed 131 Bids YTD to date. 9% increase over last year at this time. 114% increase

over the past two Fiscal Years.
x Prepared 41 Request for Proposals (Formals) YTD to date.
x Surplus City-Wide assets monthly for a total of $31,930 to date.
x Continue to process internal mail to all departments daily and consolidated mail

processing to the Purchasing Division
x Increased available stock for departments by 10 line items for a total of 26 line item over

the past two Fiscal Years.
x Consolidated and inventoried IT assets into one location (Purchasing warehouse) and

purchased storage containers to isolate surplus for more efficient inventory
management
x Participated in the installation of a much needed upgraded generator for Fire Station
201.

Information Technology Services

x Continue to install personal uninterruptible power supply (UPS) to support key
department employees to insure data integrity in the event of a power failure.

x Upgrade servers, switches and increased storage capabilities, this will be an ongoing
process.

x Increase Wi-Fi capabilities to the Fitness Center
x Upgraded server and software in support of Rialto Water Services
x Increase use of mobile and smart devices in field support of new land management and

GIS applications.
x Initiated phishing security training and testing city-wide, this will be an ongoing process.
x Begin the testing and evaluation of a city-wide voice-over-internet protocol (VoLP)

system.

The City of Rialto, California 134 Annual Budget FY 2018-19

Purchasing & Information
Technology Division

The City of Rialto, California 135 Annual Budget FY 2018-19

Community Services Position Chart

Community Services
Director

Administrative Recreation
Assistant Supervisor

Facility Maintenance PT Admin Aide (2)
Assistant (3)

Fitness Center Sports Child Senior Center Special Events
Development
Recreation Recreation Recreation Recreation
Programmer Programmer Recreation Programmer Programmer
Programmer
PT Pool Manager Part Time Staff Part Time Staff Part Time Staff
Part Time Staff

Part Time Staff

Part Time Staff

The City of Rialto, California 136 Annual Budget FY 2018-19

Community Services Department

The Community Services Department is committed to providing

innovative recreational experiences, social enrichment opportunities, and community services
to meet the evolving needs of our diverse community. With customer satisfaction as our
priority, we take pride in delivering programs that are enjoyable, stimulating, and memorable
while cultivating meaningful community interactions. We are dedicated to lifelong learning and
continue to pursue educational opportunities to stay abreast of current recreation trends and
cutting-edge technology in our profession. We maintain the highest ethical standards, strive to
be fiscally responsible, and respect and appreciate our customers and co-workers.

Services Provided

Administration

The Recreation and Community Services Administration is responsible for providing
leadership, oversight, strategic planning, vision, policy direction, and fiscal management for
the department.

Child Development

Our Kidstuff programs provide age appropriate activities which stimulate the child’s physical,
social, emotional, and intellectual development. The Tiny Tot program is especially designed
for preschool children ages 3-5 years old. There are two locations – Community Center and
Hughbanks Elementary School. The hours of operation are Monday – Friday 9:00am-
12:00pm. Our Kidstuff Preschool is a state licensed program for children ages 2-5 years old.
The Preschool site is located at Preston Elementary School. The hours of operation are
Monday – Friday 6:30am-6:30pm.

The City of Rialto, California 137 Annual Budget FY 2018-19

Community Services Department

Special Events

The City of Rialto offers a wide variety of family friendly special events ranging from vendor
fairs to holiday celebrations, all aimed at promoting entertainment and cultural interests for the
members of our community. Special Events staff works to create fun, community events that
encourage outdoor recreation and community spirit. These events provide safe, low to no-cost
activities that enable families to share experiences and to celebrate as a community.

Rialto Senior Center

The Rialto Senior Center strives to improve and enrich the lives of mature, active adults by
providing activities and services for their mental, physical and social well-being. The Senior
Center is dedicated to offering exceptional programs, activities, events and available resources
to Rialto Seniors.

Rialto Racquet and Fitness Center & Tom Sawyer Pool

The City of Rialto Racquet and Fitness Center is a full service gym. Rialto Racquet and Fitness
Center brings fun, sports and training back to fitness!

Sports

The Sports Division of the Recreation Department offers a wide variety of sports for youth and
adults year round. The programs are divided into three groups: the Little Tots program for
children three to five years old, Youth Sports for youth aged six through sixteen, and Adult
Sports. A wide range of recreational sports programs are offered, including Basketball, Soccer,
Softball, Flag Football, T-Ball and Volleyball. Sports Division staff are committed to providing
student athletes in the Little Tots and Youth programs with training and instruction in sports
skills, while instilling team-building and personal development.

The City of Rialto, California 138 Annual Budget FY 2018-19

Community Services Department

ACCOMPLISHMENTS

Fitness Center and Aquatic Center
x 217, Rialto Sea Turtles Swim Club enrollments
x 13, 10 Week Lap Swim Passes sold
x 359, Lap Swim Daily/10 Visit Passes sold
x 21, Recreation 10 Visit Passes sold
x 256, Private Swim Lesson Enrollments
x 2, Jr. Lifeguard Class enrollments (currently taking enrollment for 1st 2018 session
until March 17, 2018)
x 1, Lifeguard Class enrollments (currently taking enrollment for 1st 2018 session until
March 17, 2018)
x 738 Group Swim Lesson participants enrolled
x 3, Sun Deck and/or Pool Rentals
x 1,163 active members.
x 1,648 daily use passes sold in MindBody.
x 311 $29 Anytime Passes Sold
x 104 $30 for 30 Passes Sold
x 227 active Silver Sneaker participants.
x 17 Zumba classes per week including two Strong by Zumba Sessions
x 44 group exercise classes offered per week.
x 30 participants in the Racquetball Tournament
x 3 New Special event classes, (Zumba Party in Pink, Halloween Group Ex Social,
Holiday Zumba Social)
x 195 School of Tennis total registrations for all levels and age groups (Contract Program)
x 93 gift donations received through the Holiday Food and Toy Drive to help 5 Rialto
families.
x 6 Facility Rentals (Pool, Sundeck and Playhouse)
x 7 tabling events to promote the Fitness Center (Senior Wellness Expo, RUSD Parent
Summit, Fire Dept. Open House, Employee Wellness Fair, Pet-a-Palooza, National
Night Out, Right on Rialto)

Child Development

x 350 Tiny Tots participants enrolled
x Two Tiny Tots locations at Community Center and Hughbanks Elementary.
x 515 participants enrolled in Preston Preschool
x 73 campers enrolled in Summer camp (July 2017) and Spring camp (March 2018.
x 48 Fit4Kids participants enrolled in active net for the after school program.
x $30,000.00 CHAMPS grant received for the Summer Food and Afterschool Meal

Program

The City of Rialto, California 139 Annual Budget FY 2018-19

Community Services Department

Special Events
x Number of vendor booth participants for 4th of July
o 1 merchandise vendors
o 11food vendors.
x 7,500 attendees estimated at 4th of July celebration
x Number of vendor booth participants for Halloween Hi-Jinks
o 22 information booths
o 5 merchandise vendors
o 6 food vendors
x 5,000 attendees estimated at Halloween Hi-Jinks
x 300 attendees estimated at Hall of Fame Induction Ceremony
x 500 attendees estimated at Christmas Tree Lighting
x Number of vendor booth participants at Holiday Vendor Fair
o 12 information booths
o 12 merchandise vendors
o 2 food vendors
x Number of Holiday Parade entries
o Parade participants 63 registered entries
x 3,500 attendees estimated at Holiday Parade & Vendor Fair
x 250 attendees estimated at Drowning Prevention and Children’s Safety Fair
x Number of vendor booth participants for Spring Eggstravaganza
o 13 information booths
o 3 merchandise vendors
o 8 food vendors.
x 5,000 attendees estimated at Spring Eggstravaganza
x 3,500 attendees anticipated at Summer Series 2018
x Anticipated Number of booth participants for June Summer Series

Senior Center

x 500 attendees per month in classes

x 1,400 attendees per month in activities/clubs

x 1,550 attendees per month for the nutrition program

x 160 paid facility rentals administered annually

x 40 complimentary facility rentals administered annually

x $45,000 Increase to annual facility rental revenues

x Increased Senior programming - added 14 new activities

x 33 Senior Health & Wellness Expo Vendors, up from 29

x 300 attendees for Senior Health & Wellness Expo, up from 250

x Received $2000.00 in donations for senior programming

x Received $60.00 per month for Hair Salon Booth Fee

x Received $20.00 per month from Vending machine sales

The City of Rialto, California 140 Annual Budget FY 2018-19

Community Services Department

Sports
x 67 Volunteer Coaches
x 252 registered participants for Little Tots T-Ball, Flag Football, Soccer, Basketball, and
x Variety Sports.
x 877 Youth Basketball Registered Participants
x 287 Girls Volleyball Registered Participant
x 4 Contract Classes provided (17 students/class)
x 48 week class schedule created
x 290 community members served
x Further promoted branding for the programs to create a sense of belonging.
x Created a snack bar for the patrons to enjoy while at the Community Center.
x Created and maintained inventory system and specific guidelines for food sales.
x Improved Little Tots Sports with 125 kids for eight 5 week sessions.
x Exceeded the previously established revenue projection for the year.
x Added new recognition and awards for players and coaches.
x Added new digital monitors in Gym for advertisement and inspiration.
x Replaced old or damaged equipment with new improved technologies.
x Established a partnership for flag football program at Rialto City Park.

The City of Rialto, California 141 Annual Budget FY 2018-19

Community Services Department

The City of Rialto, California 142 Annual Budget FY 2018-19

Management Services Position Chart

Director of
Management

Services

Passports Rialto Network

Senior Office Office Specialist Broadcast Broadcast
Specialist (2) (2) Production Production
Specialist Specialist

PT Clerical Aide PT Technical
Assistant

The City of Rialto, California 143 Annual Budget FY 2018-19

Management Services

The Management Services Department operates passport

services and notary services as well as the expansion of new technology related to the Rialto
Network Programing. Management Services is also responsible for the development and
management of the Healthy Rialto Program.

Services Provided

Healthy Rialto

The Healthy Rialto division offers health programs and services to the residents of Rialto.
Our programs are designed to enrich and empower the lives of the people in our community.
Healthy Rialto is dedicated to providing innovative and proactive solutions to everyone that
has the desire to get fit stay healthy and pursue happiness. In order to accomplish this,
Healthy Rialto through the support of its sponsors has developed a senior fitness program,
and a Rialto Certified Farmers Market which accepts EBT, WIC, Senior Farmer Bucks and
Kids Farmer Bucks to allow for broader access to healthy fruits and vegetables. In addition,
Healthy Rialto also focuses on children through its Healthy Rialto Kids Program, by
implementing fitness activities to create healthy starts for kids and nutrition programs which
enable children to become active participants in their nutrition by allowing for access to
healthy foods from the Rialto Farmers market.

Rialto Network

The Rialto Network Division is responsible for providing multimedia services to the City of
Rialto, including City Council meetings, commission meetings, City services, and events.
The station broadcasts Public, Educational, and Government programming. In addition,
Rialto Network effectively monitors video service provider compliance with state laws,
including consumer mediation and the Federal Cable Act.

The City of Rialto, California 144 Annual Budget FY 2018-19

Management Services

Passports

The Management Services Department offers United States certified passport services to
the public daily, while remaining compliant to federal regulations and guidelines.
Customers benefit from digital passport photo processing and application assistance.

Notary

The Management Services Department provides legal, business, financial, and real estate
communities with State commissioned Notary Public Services.

ACCOMPLISHMENTS

Rialto Network was recognized for excellence in broadcasting by the California and Arizona
chapter of The National Association of Telecommunications Officers and Advisors
(SCAN NATOA).
1st place in 4 categories:

 Lifestyle: Rialto Spotlight: Don's Bicycles

 News – Monthly: Your Rialto #3.17
 Public Safety Under $400K: Rialto Police Department: Cold Case Homicide Unit
 Talk Show Under $400k: Pulso de la Comunidad

2nd place in 6 categories:
 Every 15-Minutes: Every 15 Minutes: Eisenhower High School
 Lifestyle: Rialto Spotlight: ATR Boxing
 Magazine Format: Your Rialto #2.17
 News – Monthly: Your Rialto #2.17
 Public/Community Meetings: RUSD Meeting of the Board of Education
 Talk Show Under $400k: Empire Talks Back

3rd place in 5 categories
 Magazine Format: Your Rialto #3.17
 Social Media Efforts: Rialto Network Facebook
 Talk Show Under $400k: Empire Talks Back
 Video Text/Bulletin Board: Rialto Community Informer
 Economic Development Under $400K: Rialto Spotlight: Don's Bicycles

The City of Rialto, California 145 Annual Budget FY 2018-19