Workforce Program Development Manual

Workforce Progr am Development Process STEP 3

Research Validation: Employer Focus Group

Step 3, Document 1

Lone Star College

Line Worker Focus Group

Tuesday, June 8, 2021

Virtual Event

Agenda

2:00 - 2:10 p.m. Introductions Linda Head

2:10 - 2:20 p.m. Lone Star College Sr. Associate Vice Chancellor
• LSC Overview External & Employer Relations
Lone Star College

Kay Fitzsimons

Executive Director, Leadership &
Economic Development
Lone Star College

2:20 - 2:35 p.m. Project Overview Brian Gary

Program Manager HR
Workforce Strategy
Entergy

2:35 - 3:25 p.m. Guided Discussion Christina Todd
• Lone Star College Program Development
Process Executive Director, Workforce
Development
• Labor Market Data Validation Lone Star College

o Job titles (requiring less than a 2year Deb Roberts
degree)
Director, Workforce Program
o Wage/Salary ranges Development
o Expected number of entry-level new hires Lone Star College
o Education/Certification requirements
o Technical skills
o Behavioral skills
o Equipment used
o Software used

• Next Steps

3:25 - 3:30 p.m. Closing Remarks Kay Fitzsimons

Executive Director, Leadership &
Economic Development
Lone Star College

LSC Workforce Program Development LoneStar.edu/Workforce-Council 51

Workforce Progr am Development Process

Research Validation: Employer Focus Group

Step 3, Document 2

STEP 3

Linda L. Head

invites you to participate in the

FLoinceuWs Gorrokuerp

to discuss workforce gaps for entry-level positions to develop a new degree
or certificate program. Please join us to ensure that your organization’s
workforce needs are represented. Your input is imperative to the continued
development of programs in this field. This is intended for your HR recruiters
and subject matter experts.

Tuesday, June 8, 2021
2-3:30 p.m.

Location: Virtual Meeting

Please RSVP to:
Latasha Jones
[email protected]
832.813.6664

52 Office of External & Employer Relations LoneStar.edu/External-Affairs

Research VWaolirdkfaotricoenP:rEomgrpalmoDyeevrelFoopmceunstGPrro8oc/u1es8ps/2021 STEP 3

Step 3, Document 3

Focus Group

Line Worker

June 08, 2021

12

Dr. Stephen C. Head Chancellor’s Cabinet
Lone Star College Chancellor Campus Presidents

Stephen C. Head, Ph.D. Seelpa Keshvala, Ph.D. Quentin Wright, Ed.D. Melissa Gonzalez, Ed.D. Rebecca L. Riley, Ed.D.
• Selected as the fourth Chancellor of Lone Star College in 2014 President LSC-CyFair President LSC-Houston North President LSC-Kingwood President LSC-Montgomery

• Thirty-seven year history at Lone Star College Archie L. Blanson, Ph.D. Lee Ann Nutt, Ed.D. Shah Ardalan, Ed.D.
President LSC-North Harris President LSC-Tomball President LSC-University Park
• Focus is on student access, equality, success and completion; academic quality;
workforce programs in alignment with community needs 4

• Values include operating the college on a sound, fiscally conservative model and
emphasizes transparency, ethical behavior and a culture of high expectations and
achievement

• Dr. Head received his Ph.D. in History from Texas Tech University.

• Serves as board member for Greater Houston Partnership, American Association of
Community Colleges, and The Woodlands Area Economic
Development Partnership

3

LSC Workforce Program Development LoneStar.edu/Workforce-Council 53 1

Workforce Progr am Development Process 8/18/2021

Research Validation: Employer Focus Group

STEP 3 About Lone Star College Lone Star College Locations
7 Campuses
• One of the Top 3 largest community colleges in the nation 6 Centers
• 95,000+ Credit and non‐credit students 8 Workforce Centers of
• 16,000 Transfers every year Excellence
• 11,000 Degrees/certificates every year 2 University Centers
• 19,000+ Dual credit students
• 3,500+ Military & affiliated students • LSC-System Office, The Woodlands
• LSC-System Office, University Park
• Largest Hispanic student population in the nation
• 70 associate degree programs of study 6
• 3 bachelor’s degree programs

5

Workforce Technology Areas of Study LoneStar.edu/Programs
Centers of Excellence
Arts, Business & Information
• LSC-Construction & Skilled Trades Humanities, Professional Technology
Technology Center Communication Services
& Design
• LSC-Energy & Manufacturing Institute Engineering, Health
• LSC-Health Professions Centers Energy, Mathematics & Sciences
Manufacturing Sciences
& Buildings & Construction Transportation &
• LSC-Process Technology Center Social/Behavioral Global Logistics
• LSC-Science & Innovation Center Public Safety & Sciences &
• LSC-Transportation & Global Human/Consumer Education
Services
Logistics Technology Center
• LSC-Westway Park 8

Technology Center
• Fallbrook Church

7

54 Office of External & Employer Relations LoneStar.edu/External-Affairs 2

Workforce Progr am Development Pro8c/1es8s/2021

Research Validation: Employer Focus Group

Office of External & Employer Relations STEP 3

Senior Associate Vice Chancellor
Linda L. Head

Workforce Administration Lone Star Corporate College Brian Gary
• Workforce Program Development • Customized Training
• Workforce Dual Credit • Student Job Development Program Manager HR
• Workforce Grant Development • LSC-Transportation & Global Workforce Strategy
• Marketing & Communications
• Special Projects Logistics Technology Center Entergy
Project Overview
Continuing Education Business Leadership Programs
• Industry Certification
• GED Strategic Business Consulting &
Economic Development
• ESL
• Academy for Lifelong Learners

Veteran Services LoneStar.edu/Programs
• Veteran Education Benefits

• Veteran Financial Services

9 10

Program Development Wheel

Christina Todd Current Steps
Step 3
Executive Director and
Workforce Administration Step 4

Decisions/Approvals at each arrow
on wheel

11 12

LSC Workforce Program Development LoneStar.edu/Workforce-Council 55 3

Workforce Progr am Development Process 8/18/2021

Research Validation: Employer Focus Group

STEP 3 Question #1 Question #2

What job title should we use for this certificate? Do you require a degree for this occupation?

• Journeyman Linemen • Yes
• Linemen • No
• Electrical Linemen
• Line Worker

13 14

Question #3 Question #4
What certification/licensures do you seek
in entry-level line worker positions? Is the following annual
compensation data accurate,
• Journeyman Lineman or are there other factors that
• Commercial Driver’s License (CDL) determine entry-level line
• CDL Class B License worker pay?
• CDL Class C License
• Other? Is your average hourly pay
approximately $26/hour?
15
Source: EMSI, Houston – The Woodlands – Sugarland MSA, May 2020– April 2021, Education Level: High School or GED and Associate’s Degree, 30 unique jobs posted

16

56 Office of External & Employer Relations LoneStar.edu/External-Affairs 4

Workforce Progr am Development Pro8c/1es8s/2021

Research Validation: Employer Focus Group

Question #5 Louisiana Technical & Community College
Electric Line Technician Curriculum Plan
Please validate these two program
curriculum plan options STEP 3

17 18

Lone Star College Proposed Question #6
Electric Line Technician Curriculum Plan
• What equipment do entry-level line workers
19 need to have been trained on?

• Are your new hires required to have their own
tools? If so, what would they need?

• Do you have preferred vendors?

• What kind of vehicle should be used?

• Is any software required?

20

LSC Workforce Program Development LoneStar.edu/Workforce-Council 57 5

Workforce Progr am Development Process 8/18/2021

Research Validation: Employer Focus Group

STEP 3 Question #7 COMMON SKILLS Next Steps
TIME MANAGEMENT
21 • LSC Office of External & Employer Relations will finalize a curriculum draft
CUSTOMER SERVICE • Proposals for certificate, AAS or industry certification development will be presented
COMMUNICATION
to LSC Workforce Council
INTERPERSONAL SKILLS • Program submitted for approval by LSC President(s)
QUALITY OF PRODUCT, SERVICE • Program submitted for approval to LSC Board of Trustees
• Program submitted for approval to THECB and SACS
PROFESSIONAL DRESS • Potential start date: March 2022

DOWNLOAD BROCHURE 22

Lone Star Corporate College

Kay Fitzsimons

Executive Director
Leadership & Economic Development

Closing Remarks

23 24

58 Office of External & Employer Relations LoneStar.edu/External-Affairs 6

Workforce Progr am Development Pro8c/1es8s/2021STEP 3

Research Validation: Employer Focus Group

Thank you!

25

LSC Workforce Program Development LoneStar.edu/Workforce-Council 59 7

STEP 3

60 Office of External & Employer Relations Workforce Program Development Workforce Progr am Development Process
Focus Group Notes
Business Analytics Research Validation: Employer Focus Group

September 7, 2018, 9:00AM, LSC-UP Step 3, Document 4

Senior AVC, DEER Signature Date 9/7/18
DEER Recommendations
1.) Recommend 1 or more courses be added to Mechatronics AAS and Process Technology AAS to include
Internet of Things (IoT) competencies.

2.) Recommend using current level 1 Certificate in Business Administration as core and adding Business
Analytics courses to complete AAS degree. (note sample Wake Technical Community College curriculum)

Focus Group Attendees

LoneStar.edu/External-Affairs # Name Title Email Phone Company

1 Larry Humes VP, Information Technology [email protected] 713-296-6353 Noble Drilling
4 Dee Glazebrook Business Analyst [email protected] 713-548-1126 Sheridan Production
5 Dennis Netherland BI Manager [email protected] 713-907-7430 Chevron Phillips
6 Greg Sanderson VP, Business Intelligence [email protected] 346-223-4179 NOV
7 Reenie Askew Deputy COO [email protected] 832-393-0291 City of Houston
8 George Crawford VP [email protected] 713-256-0947 Catapult Energy Svcs
9 Linda Salinas VP [email protected] 713-455-1206 TexMark Chemical
Suez Water Tech &
10 Jeff Sauer Field Area Manager [email protected] 832-655-0719 Solutions

# Internal Title Email Phone Campus
Attendees
Dean [email protected] 281-655-3788 UP
1 Steven Kahla Department Chair [email protected] 281-312-1711 KW
Department Chair [email protected] 281-290-2957 UP
2 Roger Chambers Faculty [email protected] 281-655-3777 UP
Faculty- CIT [email protected] 281-765-7775 NH
3 Gary Tucker

4 Christina Cross

5 Kiwana Francis

Office for Workforce Education
Lone Star College

LSC Workforce Program Development 6 Kirk Bennett Dean [email protected] 936-273-7321 M
7 O’Brien Hughes Analyst II 281-618-5465 SO
8 Linda Head Senior AVC [email protected] 832-813-6816 SO
9 Christina Todd Chief of Staff [email protected] 832-813-6628 SO
10 Deb Roberts Executive Director [email protected] 832-813-6231 SO
11 Gloria Williams Analyst 932-813-6752 SO
12 Krystal Hobson Analyst [email protected] 832-813-6884 SO
13 Amanda Benavides Administrative Assistant [email protected] 832-813-6298 SO

[email protected]
[email protected]

Job Titles: Workforce Progr am Development Process
• Engineering Tech
LoneStar.edu/Workforce-Council 61 • Business Analyst Research Validation: Employer Focus Group
• Architect
• Business Intelligence Analyst
• BI – Business Information
• IE Tech
• Data Specialist
• Data Modeler
• Data Architect
• ETL Developer
• Tableau Developer
• Cognos Developer
• Quality Assurance Specialist

Technical Skills
• Technical writing
• Operational control
• Internet of Things (IoT) knowledge
• Data collection
• Presentation
• Match sources of data
• Data Modeling
• Understanding the business needs
• Statistics

Office for Workforce Education
Lone Star College

STEP 3

62 Office of External & Employer Relations • Pivot Tables STEP 3 Workforce Progr am Development Process
• Data governance
• Normalization process Office for Workforce Education Research Validation: Employer Focus Group
• Data classification Lone Star College
LoneStar.edu/External-Affairs • Private secure
• Documentation
• Creating and Manipulating spreadsheets
• Olap skills
• Data visualization

o Business
o Technology
• Microsoft
o Word
o Excel
o PowerPoint
• Business economics
• Chemical process
• Email
• Insulation
• Written communication
• Outcome measurement
Soft Skills
• Effective communication
o Written
• Comprehension
• PowerPoint presentation
• Knowing your audience
• Listening
• Check work
• Quality work
• Ownership
• Able to explain your work
• Collaboration/teamwork

LSC Workforce Program Development • Motivate peers
• Documentation
• Developing new procedures Workforce Progr am Development Process
• Attention to details
LoneStar.edu/Workforce-Council 63 • Email writing Research Validation: Employer Focus Group

o Direct and to the point
o Well written
o Proper English
• Critical thinking
• Influence and facilitate with people you don’t report directly to
Certifications
• None for entry level
• Use of tools is more important
•

Salary
• $81k median salary

Equipment/Software
• Electronic Sensors
• Power BI
• Tableau
• Assure
• Microsoft project
• Smart sheets
• Excel
• PowerPoint
• NetSuite
• Access
• Hadoop
• SAS
• ERP
• Oracle
•R

Education

Office for Workforce Education
Lone Star College

STEP 3

STEP 3

64 Office of External & Employer Relations • Operations and Data Science Workforce Progr am Development Process
• Introduction to Accounting
Research Validation: Employer Focus Group
o Debits/credits
o Basic
o Principles of financial
• Hybrid- Process Tech: IT
Industry Recommendations/Comments

• Tour opportunity: Refinery of the Future HPE at TexMark Chemicals

LoneStar.edu/External-Affairs Office for Workforce Education
Lone Star College

Workforce Progr am Development Process

Research Validation: Employer Focus Group

Step 3, Document 5

Program Information

Program: STEP 3
Program Type: Occupational Skills Award (OSA)

Level 1 Certificate, Non-Credit (C1-CEU)
Level 1 Certificate, Credit (C1-SCH)
Level 2 Certificate (C2)
Associate of Applied Science (AAS)
Enhanced Skills Certificate (C3-ESC)
Advanced Technical Certificate (ATC)

Proposal Type: New / Modification / Expansion
CIP Code:

Implementation Date:

Location(s) Delivery Mode(s) (Face-to-Face, Hybrid, Online)

Program Description

Program Learning Outcomes

Program Technical Outcomes
Program Technical Outcomes

Workplace Behavioral Skill Outcomes

Submitted for consideration by Campus Role
Individual

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Workforce Progr am Development Process

Research Validation: Employer Focus Group

Workforce Program Business Plan
Curriculum Approval EXAMPLE

Program Title: Data Analytics Workforce Program Curriculum Plan
Award Title: AAS
STEP 3 Campus: LSC‐University Park
Dean: Steven Kahla
Implementation: Fall 2020

Rubric Course # Course Title # Credits Total  Weekly Contact Hours Total
Learning Framework: 1st Year  Credits # Lecture # Lab # External Contact Hours Notes
EDUC 3 0 48
BCIS 1300 Experience 3 30
BUSI 3 23 0 80
ITSE 1305 Business Computer Applications 3 30 0 48
23 0 80
SPCH 1301 Business Principles 3 0 48

ITSE 1302 Computer Programming 3 0 304 Certificate Level 2
Business and Professional  0 80
* 3 0 80
ECON 1321 Communication 3 30
ITSW 1303 3 0 48
* Semester 1 3 15 13 6 0 80
MATH Introduction to MYSQL 3 23 0 80 Capstone
Introduction to Data Visualization &  0 48
ENGL 3 0 416
BUSI 1301 Analytics 3 23 0 48
2302 Microeconomics 30 0 48
23 0 80
2334 Advanced Spreadsheets 23
Cloud Computing for Data Analytics 30 0 80
0 256
1342 Statistics 18 14 12 0 48
30 0 80
1301 Semester 2 30 0 80 Capstone
2372 Composition and Rhetoric I
0 48
Business Analysis

* 2301 Business Analytical Tools and Methods 3 23 AAS
ITSE 1311 Beginning Web Programming 3 23

BMGT 1309 Semester 3 3 12 10 6
* 2305 Information & Project Management 3 30
Intro to Predictive Analytics 23
* 2302 Advanced Analytical Tools and  3
23
Methods 3
3
Creative Arts/Lanaguage/Philosophy & 

Elective Culture 30 0 80
ACNT 1303 Introduction to Accounting I  23 0 336

Semester 4 15 12 9 0 1,312
60 49 33
AAS Total

* Courses not currently in WECM 

Based on the above information and the attachments, the administration of LSC‐Unversity Park is committed to the full development, implementation and sustained 
operation of the program. Following THECB GIPWE and SACS policies.

66 Office of External & Employer Relations LoneStar.edu/External-Affairs

Workforce Progr am Development Process

Research Validation: Employer Focus Group

Program Title: Data Analytics Workforce Program Business Plan
Award Title: AAS Curriculum Approval EXAMPLE
Campus: LSC‐University Park
Dean: Steven Kahla Workforce Program Curriculum Plan
Implementation: Fall 2020
STEP 3

Signature ‐ Steven Kahla, Dean‐Instruction Date
Date
Signature ‐ Curriculum Team Dean (if applicable) Date
Date
Signature ‐ Kathy Cecil‐Sanchez, Vice President‐Instruction Date
Date
Signature ‐ Dr. Shah S. Ardalan, President

Signature ‐ Linda Leto Head, Senior Associate Vice Chancellor‐OEER

Signature ‐ Kathy Cecil‐Sanchez, Workforce Council Vice President of Instruction Representative

Labor Market Analysis Completion Date: 1/2019
Focus Group Date:  9/7/2018
Modified PCAL Date:  5/1/2019
Executive Council Approval of Signature Form Date: 

LSC Workforce Program Development LoneStar.edu/Workforce-Council 67

Workforce Progr am Development Process

Research Validation: Employer Focus Group

Course Proposal Form

Instructions: Please complete and send the electronic document with a copy of the Curriculum Team Minutes indicating
vote to support change to your Curriculum Coordinator at [email protected]

STEP 3 Request Summary Catalog Year for
Implementation:
Curriculum Team:
Title:
CT Chair:
Course (Prefix /
Number)

Proposal Type (Highlight the selection)

___ New Course (create a new / reactivate inactive course – add to credit catalog and activate in iStar)
___ Revise Course (revise an existing course – revise active course in credit catalog and iStar)
___ Deactivate Course (delete an existing course – remove from credit catalog and make inactivate in PS)

Please provide a thorough rationale for context to support change. If the change is to a published catalog, please
explain in Justification field.

Rationale

**Justification Justification is required for changes to the catalog after proposal deadline for catalog cycle has
occurred. Please include

• proposed implementation timing (e.g. immediate/Current Semester, Spring Semester,
Summer Semester) and

• impact considerations for information changes to a catalog that is published.

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LoneStar.edu/External-Affairs
68 Office of External & Employer Relations

LSC Workforce Program Development Course Proposal Form

Request Summary

THECB Course Type ACGM WECM

(highlight selection) ACGM Unique Need WECM Local Need

Course Subject / Number WECM Special Topic
Long Course Title**
(100 max) New / Current Course Information Proposed Revisions - Existing courses:
Prerequisite(s) (New or Existing Courses: Fill out this column completely) Complete only the fields being REVISED)
Corequisite(s)
Course Catalog Subject Number Subject Number
Description
Learning Outcomes Required by ACGM or WECM (numbered list) Required by ACGM or WECM (numbered list)

1. Use oral and written communication, problem-solving, and critical thinking Workforce Progr am Development Process
skills when working with clients.
LoneStar.edu/Workforce-Council 69 Added by LSC Research Validation: Employer Focus Group
2. Use leadership and teamwork skills to accomplish organizational goals and
objective, establish and maintain working relationships with all levels of
personnel, and propose organizational priorities to ensure quality.

3. Describe and practice ethical and legal responsibilities when working with
clients, investigate situations related to retail, governmental, or private
services.

4. Select and use appropriate business procedures and equipment to produce
satisfying client outcomes.

5. Continue skill development in haircutting and styling with emphasis on
advance techniques in chemical procedures.

6. Develop and utilize employment preparedness skills with emphasis on
resume and interview techniques.

Added by LSC

Instruction Type Lecture/Lab Lecture Only Lab Only Lecture/Lab Lecture Only Lab Only
Clinical Practicum Internship Clinical Practicum Internship
(highlight selection) Capstone Co-Op Lecture/Co-Op Capstone Co-Op Lecture/Co-Op

Credit Hours

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STEP 3

STEP 3

70 Office of External & Employer Relations Course Proposal Form Workforce Progr am Development Process

Contact Hours Weekly Lecture Entire Course Weekly Lecture Entire Course Research Validation: Employer Focus Group
Based on 16-week Session Regardless of Session Length Based on 16-week Session Regardless of Session Length
Terms typically offered (weekly x 16) Lecture (weekly x 16)
Lecture Total Total
(highlight selection(s)) Lab Lab Lab
Lab (sum) (sum)
(weekly x 16) External (weekly x 16)
External
External Fall Spring Summer External
Fall Spring Summer
(weekly x 16) (weekly x 16)

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LSC Workforce Program Development Course Proposal Form

Unique Fees Type Amount Type Amount

Campus(es) Offered CyFair CyFair
Houston North Houston North
(highlight selection(s)) Kingwood Kingwood
Montgomery Montgomery
CIP Code North Harris North Harris
iStar Course ID (if existing) Tomball Tomball
Is course offered as University Park University Park
Honors?
No Number Title
Yes Subject Workforce Progr am Development Process

Research Validation: Employer Focus Group

Is course offered as No Dual Credit Crosswalk Link:
Dual Credit? Yes

(New Course Only) No
Was course previously

taught as a Local Need, Subject Number Title
Unique Need, or Special Yes

Topics Course?

CORE No

LoneStar.edu/Workforce-Council 71 Is course currently listed Yes, revise and KEEP in Core
in LSC Core?
Yes, revise and REMOVE from Core

If requesting to revise a course currently listed in Core, additional materials may be required.

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STEP 3

STEP 3

72 Office of External & Employer Relations Course Proposal Form Workforce Progr am Development Process

Is course used to satisfy EDUC 1300 No Is crosswalk impacted? No Research Validation: Employer Focus Group
Learning Framework requirement? Yes, outcomes crosswalked (matched to existing) Yes
Is added outcome(s) No
Yes, outcomes added to this course impacted? Yes
No
Is Course Cross-Listed to another Credit Yes
Course?

Subject Number Title Continue No Date Team of
Title Cross-List? Yes Cross-listed
course notified
Is Course Cross-Listed to a NON-CREDIT No Number Continue No
Course? Yes Cross-List? Yes Date CE notified

Is Course part of a PLA or METC Subject Date PLA team
agreement? notified
No
Yes Need to No
Review PLA Yes
PLA or or METC?
METC

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LSC Workforce Program Development Course Proposal Form Course(s) (Subject Number Title) Notified via Email (Chair) Date
Award Title Notified via Email (Chair) Date
Impact Summary
Courses affected
Curriculum Team Notified

Programs affected
Curriculum Team Notified

Workforce Progr am Development Process

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STEP 3

STEP 3

74 Office of External & Employer Relations Course Proposal Form Workforce Progr am Development Process

Attributes (Highlight Selection(s)) Current Course Attributes Revised Course Attributes Research Validation: Employer Focus Group
(If any changes, please highlight all attributes to apply to course)
Attribute Category (highlight selection(s))
[CORQ] CoRequisite Dev Ed Attribute Category | Attribute Value
[DEV] Developmental | Attribute Value [COREQ] CoRequisite Developmental Education
[COREQ] CoRequisite Developmental Education [CORQ] CoRequisite [D18] Developmental Course-Eligible for 18 Hour Rule
[ESL] English as a Second Language [D18] Developmental Course-Eligible for 18 Hour Rule Dev Ed
[HON] Honors [D27] Developmental Course-Eligible for 27 Hour Rule [DEV] Developmental
[INST] Institutional [DA] Developmental Course
[ESL] Course for English for Speakers of Other Languages [D27] Developmental Course-Eligible for 27 Hour Rule
[IS] International Studies
[NCBO] Non-Course Based Option [HR] Honors [DA] Developmental Course
[P] Placement by Test [A] Academic Course-Institutional Semester Credit Hrs
[SFLI] Liability Insurance [VLN] CB Approved Local Needs Workforce Course [ESL] English as a Second Language [ESL] Course for English for Speakers of Other Languages
[SSC] Student Success Course [WECM] Workforce Course-Institutional Semester Credit Hrs [HR] Honors
[IS] Class Contains Significant International Component [HON] Honors [A] Academic Course-Institutional Semester Credit Hrs
[NCBO] Non-Course Based Option [INST] Institutional
[P] Course Placement with Test Scores
[SFLI] Liability Insurance [VLN] CB Approved Local Needs Workforce Course
[SSC] Student Success Course
[IS] International Studies [WECM] Workforce Course-Institutional Semester Credit Hrs
[IS] Class Contains Significant International Component

[NCBO] Non-Course Based Option [NCBO] Non-Course Based Option
[P] Placement by Test [P] Course Placement with Test Scores
[SFLI] Liability Insurance [SFLI] Liability Insurance
[SSC] Student Success Course [SSC] Student Success Course

LoneStar.edu/External-Affairs Curriculum Coordinator Notes about Proposal:

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Workforce Progr am Development Process

Research Validation: Employer Focus Group

Request For Non-Credit
Revise / Reactivate / Deactivate
Course Request

Choose an item.

Course to Be Updated Click or tap here to enter text. STEP 3
Effective Date Choose an item.

☐ Reactivate (course is currently inactive) ☐ Revise ☐ Deactivate

Only enter information below that should be revised for the course. If no revision is required,
leave blank:

Course Information

Current New/Revised

Course Subj/Number Click or tap here to enter text. Click or tap here to enter text.

Course Title Click or tap here to enter text. Click or tap here to enter text.

Contact Hours Click or tap here to enter text. Click or tap here to enter text.

Course Description Click or tap here to enter text. Click or tap here to enter text.

Course Click or tap here to enter text. Click or tap here to enter text.
Requirements Click or tap here to enter text. Click or tap here to enter text.

Student Learning
Outcomes

Fee Information Contact hours _____ X Fee ________ = Total _______
Course fee

General Use Fee yes ☐ no If yes, enter amount: Click or tap here to enter text.
☐ no ☐ If yes, enter amount: Click or tap here to enter text.

Tech Fee yes ☐

Activity Fee yes ☐ no If yes, enter amount: Click or tap here to enter text.
☐ yes ☐ no ☐ If yes, enter amount: Click or tap here to enter text.

Lab Fee

Does the course require Liability Insurance Yes ☐ No ☐

Supply Fees yes ☐ no ☐ If yes, enter amount: Click or tap here to enter text.

Supply Fee Rationale Click or tap here to enter text.

Other Fees yes ☐ no ☐ If yes, enter amount: Click or tap here to enter text.

Other Fee Rationale Click or tap here to enter text.

Notes/Additional Comments
Click or tap here to enter text.

LSC Workforce Program Development LoneStar.edu/Workforce-Council 75

Workforce Progr am Development Process

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STEP 3 Workflow Date
Click or tap here to enter text.
Step Click or tap here to enter text.
1. Received by Curriculum Management
2. Approved by CE DOS or CC Implementation Click or tap here to enter text.
Click or tap here to enter text.
Manager Click or tap here to enter text.
3. Student Records
4. Student Financials
5. Acknowledgement Sent

76 Office of External & Employer Relations LoneStar.edu/External-Affairs

Workforce Progr am Development Process

Research Validation: Employer Focus Group

Non-Credit
New Course Request

Request For Choose an item.

Effective Date Choose an item. End Date: Click or tap to enter a date. STEP 3

Note: For Customized training; Grants, etc. enter the end date of the
training/grant.

Campus

Select the campus(es) for which the course will be added to inventory:

☐ CyFair ☐ Houston North ☐ Kingwood

☐ Montgomery ☐ North Harris ☐ Tomball ☐ University Park

Corporate College Course Type

Choose one of the course types below and provide the requested information to the right.

☐ Customized Training Contract Information (attachment for Grant (attachment for fees)

fees) Click or tap here to enter text.

Click or tap here to enter text.

☐ Open Enrollment

Continuing Education Course Type

Choose one of the course types below and provide the requested information to the right.

☐ Workforce (WECM Course)

☐ EDGOC ED2Go Course number will be assigned by Curriculum Management

☐ Leisure ☐CALLC ☐ YTHSC ☐ Other Click or tap here to enter text.

(select type)

☐ Other or Linked to Click or tap here to enter text.

Credit (taught by

credit instructors)

Course Information

Enter all course information below. Enter N/A for information that is not applicable.

Subject/Rubric Click or tap here to enter text.
WECM Course Number (if applicable) Click or tap here to enter text.

Course Title Click or tap here to enter text.
Contact Hours Click or tap here to enter text.
Course CIP Code (WECM Course Only) Click or tap here to enter text.
Course Description Click or tap here to enter text.

LSC Workforce Program Development LoneStar.edu/Workforce-Council 77

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Course Information (Continued. . . )

Course Requirements (pre-req/coreq) Click or tap here to enter text.

STEP 3 Student Learning Outcomes Click or tap here to enter text.

Plan (Required for every course type Click or tap here to enter text.
except Customized Training) Click or tap here to enter text.

Optional: Additional Course Information
(example: lecture/lab needs)

Fee Information Contact hours _____ X Fee ________ = Total _______
Course fee

General Use Fee yes ☐ no ☐ If yes, enter amount: Click or tap here to enter text.

Tech Fee yes ☐ no ☐ If yes, enter amount: Click or tap here to enter text.

Activity Fee yes ☐ no ☐ If yes, enter amount: Click or tap here to enter text.

Lab Fee yes ☐ no ☐ If yes, enter amount: Click or tap here to enter text.

Does the course require Liability Insurance Yes ☐ No ☐

Supply Fees yes ☐ no ☐ If yes, enter amount: Click or tap here to enter text.

Supply Fee Rationale Click or tap here to enter text.

Other Fees yes ☐ no ☐ If yes, enter amount: Click or tap here to enter text.

Other Fee Rationale Click or tap here to enter text.

Notes/Additional Comments
Click or tap here to enter text.

Workflow Date
Click or tap here to enter text.
Step Click or tap here to enter text.
1. Received by Curriculum Management Click or tap here to enter text.
2. Approved by CE DOS or CC Implementation Manager Click or tap here to enter text.
3. Student Records Click or tap here to enter text.
4. Student Financials
5. Acknowledgement Sent

78 Office of External & Employer Relations LoneStar.edu/External-Affairs

Workforce Progr am Development Process

Research Validation: Employer Focus Group

Non-Credit
New/Revise Program

Request For Choose an item. STEP 3

Effective Date Choose an item.

Indicate type of request: Update Existing Program Deactivate Program
☐ ☐
New Program
☐

Campus

Select the campus(es) for which the course will be added to inventory:

☐ CyFair ☐ Houston North ☐ Kingwood

☐ Montgomery ☐ North Harris ☐ Tomball ☐ University Park

Program Information

New or Current Revision/Update requested
(leave blank if new)
Certificate Name Click or tap here to enter text.
Click or tap here to enter text. Click or tap here to enter text.
Area of Study (for POS page) Click or tap here to enter text. Click or tap here to enter text.
Click or tap here to enter text. Click or tap here to enter text.
CIP Code Click or tap here to enter text.
Click or tap here to enter text.
Program Admission Click or tap here to enter text.
Requirements

iStar Program Code

Course Information

• Enter all courses that are included in the certificate.

• A new course request must be submitted for each new course listed below.

Course Title Linked Contact
to Hours
New Active Reactivate Rubric Number ___
Credit ___
☐☐ ☐ ____ _______ Click or tap here to enter text. ___
☐ ___
___
☐☐ ☐ ____ _______ Click or tap here to enter text. ☐ ___
___
☐☐ ☐ ____ _______ Click or tap here to enter text. ☐ ___
___
☐☐ ☐ ____ _______ Click or tap here to enter text. ☐ ___
___
☐☐ ☐ ____ _______ Click or tap here to enter text. ☐
_______
☐☐ ☐ ____ _______ Click or tap here to enter text. ☐

☐☐ ☐ ____ _______ Click or tap here to enter text. ☐

☐☐ ☐ ____ _______ Click or tap here to enter text. ☐

☐☐ ☐ ____ _______ Click or tap here to enter text. ☐

☐☐ ☐ ____ _______ Click or tap here to enter text. ☐

☐☐ ☐ ____ _______ Click or tap here to enter text. ☐

TOTAL CONTACT HOURS FOR PROGRAM*

LSC Workforce Program Development LoneStar.edu/Workforce-Council 79

Workforce Progr am Development Process

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*Note: Program >349 Contact Hours, need THECB submission.

Notes/Additional Comments
Click or tap here to enter text.

STEP 3

Workflow Date
Click or tap here to enter text.
Step Click or tap here to enter text.
1. Received by Curriculum Management Click or tap here to enter text.
2. Approved by DEER Representative Click or tap here to enter text.
3. Student Records Click or tap here to enter text.
4. Student Financials
5. Acknowledgement Sent

80 Office of External & Employer Relations LoneStar.edu/External-Affairs

Workforce Progr am Development Process

Research Validation: Employer Focus Group

Step 3, Document 6

STEP 3

LSC Workforce Program Development LoneStar.edu/Workforce-Council 81

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STEP 3 Workforce Program Advisory Committees and Councils

The Higher Education Coordinating Board (THECB) depicts the general rules that govern
workforce programs (AAS and some Continuing Education) at Texas Community Colleges.
Those rules are included what is termed the GIPWE which stands for THECB Guidelines for
Instructional Programs in Workforce Education. There is also a THECB mandated WECM which
is the Workforce Education Course Manual, which is the entire state inventory for approved
courses for workforce education, college credit and non-credit. There is a separate set of
guidelines for ACGM, or Academic Course manual and related courses.

In the GIPWE, we are required to have an industry related advisory committee for every AAS
and all non-credit THECB approved program of study. Those Advisory Committees are led by
one of our Instructional Deans from one of the LSC campuses. They lead the committee for the
entire LSC system and all deans, department chairs and faculty are included in the work the
committee conducts and most importantly, decisions made by the Advising Committee.

This handbook pertains to the Lone Star College, Chancellor’s Advisory Councils, which the
Chancellor and his Cabinet have designed to include your voice into our programs of study.
The businesses and organization leaders invited are determined by the Chancellor utilizing
labor market data, economic data and personal recommendations from LSC Office for External
and Employer Affairs or his Cabinet members. These councils operate at a strategic level and
focus on an entire industry.

In a separate handbook are policies and practices for program-level advisory committees, which
are an integral part of the partnerships between Lone Star College (LSC) and industry. These
committees are at a more tactical and specific program/occupation oriented.

The leadership for 2021-22 include but are not limited to:

Chancellor Dr. Stephen C. Head
COO Dr. Mario Castillo
Vice Chancellor, Academic Success Dr. Dwight Smith
Sr. Assoc. Vice Chancellor, External & Employer Relations Ms. Linda Leto Head
Director, Communication & Outreach Ms. Latasha Jones
Executive Vice Chancellor Dr. Seelpa Keshvala
Presidents
Dr. Gerald Napoles
CyFair, interim Dr. Quentin Wright
Houston North Dr. Melissa Gonzalez
Kingwood Dr. Rebecca Riley
Montgomery Dr. Archie Blanson
North Harris Dr. Lee Ann Nutt
Tomball Dr. Shah Ardalan
University Park

Page 3

82 Office of External & Employer Relations LoneStar.edu/External-Affairs

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Chancellor-Level Advisory Councils STEP 3
(By invitation only by the LSC Chancellor or his designee, both internal and external
members)

LSC convenes industry leaders (CEO, VP, or similar organizational positions) to discuss workforce
trends and needs inthe following groups:

1. Construction
2. Emergency Services
3. Energy
4. Healthcare
5. Information Technology
6. Manufacturing
7. Transportation & Logistics

In addition, The Office for External and Employer Relations in collaboration with other system-
wide divisions of LSC lead on behalf of the chancellor:

• ISD Superintendents
• Community- Based Organizations

The Office of External and Employer Relations organizes these meetings that consist of introductory
remarks and updates from LSC’s Chancellor and then a strategic guideddiscussion. Campus
presidents lead discussions at each table, and a scribe takes notes on the industry participants’
comments. Information is gathered and distributed to key stakeholders throughout LSC for
consideration and next steps.

Program-Level Advisory Committees

An advisory committee is established to advise educators for each workforce education program or
closely related cluster of programs and is composed of a group of people with specific occupational
knowledge and expertise. Program-level advisory committees are facilitated by LSC
instructional deans with participation from related college faculty and occupational experts working
in the specific occupation.

Advisory committees are important to the establishment and maintenance of up-to-date
educational programs. Even though the committee has no legislative or administrative authority,
it serves a critical role in ensuring LSC programs are current and relevant. Program-level
advisory committees’ discussion topics include very specific state and national accreditation
requirements, industry certifications, curriculum and course outlines, textbooks, online
materials, digital course modules, teaching lab specifications and faculty credential
recommendations.

Page 4

LSC Workforce Program Development LoneStar.edu/Workforce-Council 83

Workforce Progr am Development Process

Research Validation: Employer Focus Group

Required by Lone Star College, additional responsibilities

We realize that not every member will participate in every item, thus an entire
Advisory Council

STEP 3 LSC-Specific Function Chancellor-Level Program-Level

1. Public Relations/ Recruitment/Professional Advisory Councils Advisory Committees
Development
Yes
a. Promote the image and an
awareness of Lone Star College Yes Yes
across the Houston MSA and Texas. Yes

b. Serve as a liaison between the Yes
colleges and the community Yes

c. Keep the colleges informed of current
specific needs and changes in the
labor market and employer workforce
needs

d. Connect LSC leadership to potential
partners in the community that will help
with Student Success

e. Identify conference
speaking opportunities, print and digital
campaigns where LSC should present
their successful practices and students.

2. Student Job Placement

a. Identify leaders within the local Yes Yes
business/industry community who can Yes
provide employment opportunities students
with external learning experiences,
employment, and job opportunities.

b. Provide feedback and recommendations for
graduate follow-up surveys

3. Customized Training – Incumbent Workers

a. Provide guidance on needed areas of Yes
ongoing professional development &
training for alumni and other incumbent
workers

b. Keep LSC abreast of required industry
certifications in the industry

Page 5

84 Office of External & Employer Relations LoneStar.edu/External-Affairs

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LSC-Specific Function Chancellor-Level Program-Level
4. Program Content
Advisory Councils Advisory Committees

a. Assist with strategic planning for the Yes STEP 3
program, including evaluating the goals
of the program and how multiple career Yes
fields integrate within an occupational Yes
cluster.
Yes
b. Provide recommendations for members
form their company/organization to sit on
the Program Advisory Committees.

c. Recommend on-going professional
development needs for the specific career
field

d. Recommend 3rd parties who provide
curriculum when
textbooks do not yet exist

5. Fund Raising/Equipment Donations

a. Support the colleges in Yes
fundraising efforts for student scholarships Yes
/or donations of training equipment for
LSC instructional labs

b. Notify LSC of special project opportunities

c. Participate in LSC special programs and Yes
grant opportunities

d. Participate in international training Yes
projects

LSC Workforce Program Development Page 6
LoneStar.edu/Workforce-Council 85

Workforce Progr am Development Process

Research Validation: Employer Focus Group

Required by Texas Higher Education Coordinating Board’s (THECB) Guidelines
for Instructional Programs in Workforce Education (GIPWE)

GIPWE-Required Function Chancellor-Level Program-Level

STEP 3 1. Evaluate the goals and objectives of the Advisory Councils Advisory Committees
program curriculum
Yes

2. Establish workplace competencies for the Yes
program occupation(s)- technical and
behavioral

3. Suggest program revisions as needed Yes

4. Evaluate the adequacy of existing college Yes
facilities and equipment

5. Advise college personnel on the selection and Yes Yes
acquisition of new equipment

6. Identify local business/industry leaders who Yes Yes
will provide students with external learning Yes
experiences, employment, and placement Yes
opportunities Yes

7. Assist in the professional development of the
faculty

8. Assist in promoting and publicizing the
program to the community and to business and
industry

9. Represent the needs of students from special Yes
populations

Page 7

86 Office of External & Employer Relations LoneStar.edu/External-Affairs

Workforce Publications
CE

Workforce Publications
CE

Workforce Progr am Development Process STEP 4

Competency Identification

COMPETENCY IDENTIFICATION

Annually, beginning in April

The Office of External and Employer Relations (OEER) and
appropriate Area of Study or other campus instructional deans conduct
a competency identification meeting. In this meeting, employer subject-matter
experts verify the technical and behavioral skills required for an effective workforce
program. Sample current LSC curriculum outlines, external curriculum outlines, and
accreditation agency or industry certification requirements are reviewed for
competency gaps. Competency identification results and a generalized WFC
Financial Plan are presented to Workforce Council for vote to either move forward or
stop in the program development process. OEER is piloting the use of EMSI Skillabi
for this process. THECB Guidelines for Instructional Programs in Workforce
Education (GIPWE) allows for multiple methods of documenting industry standards
used to develop curricula.

Draft curriculum documents are finalized for submission to the Office of Academic
Affairs (OAA) for final curriculum review and data entry into our internal Kuali
database for the curriculum management process.

The draft for the Enrollment Management Plan, Faculty Needs, and Facilities and
Equipment Needs will be developed then approved by Executive Leadership at LSC
System Office, The Woodlands, and related campuses.

LSC Workforce Program Development LoneStar.edu/Workforce-Council 89

STEP 4 Workforce Progr am Development Process

Competency Identification

Process:
1. Plan Competency Identification meeting of employers
• Create invitees' names and contact information
• Send Invitations
2. Prepare competencies and/or sample curriculum
3. Hold Competency Identification meeting
4. Draft addition program documents
• Program Plan
• Enrollment Management Plan
• Faculty Needs
• Equipment and Facility needs (estimated cost)
5. Competency Crosswalk to current LSC programs reviewed by related AOS deans
6. Vote taken by Workforce Council on items in #4 above
7. Finalize Curriculum Plan

DOCUMENTS AND RESOURCES
1 - Meeting Invitation
2 - Meeting Agenda, sample
3 - Meeting Slides, sample
4 - Program Competency Spreadsheet
5 - Competency Crosswalk to LSC
6 - Curriculum Plan
7 - New Course Documentation
• Program Plan
• Enrollment Management Plan Template
• Faculty Needs Template
• Facilities and Equipment Needs Template

90 Office of External & Employer Relations LoneStar.edu/External-Affairs

Workforce Progr am Development Process

Competency Identification

Step 4, Document 1

Linda L. Head STEP 4

invites you to participate in the

LiIndCeoenmtWipfeitcoeanrtcikoyner

to clearly define technical and behavioral skills needed for this occupation.
Please join us to ensure that your organization’s workforce needs are
represented or send a representative that serves in a supervision or
recruitment role for this occupation. Your input is imperative to the
continued development of programs in this field.

Tuesday, July 6, 2021
2-3:30 p.m.

Location: Virtual Meeting

Please RSVP to:
Latasha Jones

[email protected]
832.519.2842

LSC Workforce Program Development LoneStar.edu/Workforce-Council 91

Workforce Progr am Development Process

Competency Identification

Step 4, Document 2

STEP 4 2:00 - 2:10 p.m. Introductions Linda Head

2:10 - 2:15 p.m. Lone Star College Sr. Associate Vice Chancellor
• LSC Overview External & Employer Relations
Lone Star College
2:15 - 2:25 p.m. Lone Star College Workforce Program
Development Overview Linda Head

2:25 - 3:25 p.m. Curriculum Development Sr. Associate Vice Chancellor
• Labor Market Data Validation External & Employer Relations
Lone Star College
o Education/Certification requirements
o Technical skills Christina Todd
o Behavioral skills
o Location Executive Director, Workforce
o Course Description Development
o Program Learning Outcomes Lone Star College
o Equipment used
o Software used Deb Roberts

• Preliminary Curriculum Review Director, Workforce Program
Development
3:25 - 3:30 p.m. Other Opportunities Lone Star College
• Advisory Council Representatives
• Vendor Recommendations Christina Todd

Executive Director, Workforce
Development
Lone Star College

92 Office of External & Employer Relations LoneStar.edu/External-Affairs

8/18/2021 STEP 4

Workforce Progr am Development Process

Competency Identification

Step 4, Document 3

Competency
Identification

Line Worker
12

Dr. Stephen C. Head Chancellor’s Cabinet
Lone Star College Chancellor Campus Presidents

Stephen C. Head, Ph.D. Seelpa Keshvala, Ph.D. Quentin Wright, Ed.D. Melissa Gonzalez, Ed.D. Rebecca L. Riley, Ed.D.
• Selected as the fourth Chancellor of Lone Star College in 2014 President LSC-CyFair President LSC-Houston North President LSC-Kingwood President LSC-Montgomery

• Thirty-seven year history at Lone Star College Archie L. Blanson, Ph.D. Lee Ann Nutt, Ed.D. Shah Ardalan, Ed.D.
President LSC-North Harris President LSC-Tomball President LSC-University Park
• Focus is on student access, equality, success and completion; academic quality;
workforce programs in alignment with community needs 4

• Values include operating the college on a sound, fiscally conservative model and
emphasizes transparency, ethical behavior and a culture of high expectations and
achievement

• Dr. Head received his Ph.D. in History from Texas Tech University

• Serves as board member for Greater Houston Partnership, American Association of
Community Colleges, and The Woodlands Area Economic
Development Partnership

3

LSC Workforce Program Development LoneStar.edu/Workforce-Council 93 1

Workforce Progr am Development Process 8/18/2021

Competency Identification

STEP 4 About Lone Star College Lone Star College Locations
7 Campuses
• One of the Top 3 largest community colleges in the nation 6 Centers
• 95,000+ Credit and non‐credit students 8 Workforce Centers of
• 16,000 Transfers every year Excellence
• 11,000 Degrees/certificates every year 2 University Centers
• 19,000+ Dual credit students
• 3,500+ Military & affiliated students • LSC-System Office, The Woodlands
• LSC-System Office, University Park
• Largest Hispanic student population in the nation
• 70 associate degree programs of study 6
• 3 bachelor’s degree programs

5

Workforce Technology Areas of Study LoneStar.edu/Programs
Centers of Excellence
Arts, Business & Information
• LSC-Construction & Skilled Trades Humanities, Professional Technology
Technology Center Communication Services
& Design
• LSC-Energy & Manufacturing Institute Engineering, Health
• LSC-Health Professions Centers Energy, Mathematics & Sciences
Manufacturing Sciences
& Buildings & Construction Transportation &
• LSC-Process Technology Center Social/Behavioral Global Logistics
• LSC-Science & Innovation Center Public Safety & Sciences &
• LSC-Transportation & Global Human/Consumer Education
Services
Logistics Technology Center
• LSC-Westway Park 8

Technology Center
• Fallbrook Church

7

94 Office of External & Employer Relations LoneStar.edu/External-Affairs 2

Workforce Progr am Development Pro8c/1es8s/2021

Competency Identification

Office of External & Employer Relations

Senior Associate Vice Chancellor
Linda L. Head

Workforce Administration Lone Star Corporate College Workforce Program
• Workforce Program Development • Customized Training Development Overview
• Workforce Dual Credit • Student Job Development Christina Todd
• Workforce Grant Development • LSC-Transportation & Global
• Marketing & Communications Executive Director
• Special Projects Logistics Technology Center Workforce Administration

Continuing Education Business Leadership Programs STEP 4
• Industry Certification
• GED Strategic Business Consulting &
Economic Development
• ESL
• Academy for Lifelong Learners

Veteran Services LoneStar.edu/Programs
• Veteran Education Benefits

• Veteran Financial Services

9 10

Program Development Wheel Workforce Program Development

Current Steps Curriculum Development
Step 3
and • Labor Market Data Validation
Step 4 • Education/Certification requirements
• Technical skills
Decisions/Approvals at each arrow • Behavioral skills
on wheel • Location
• Course Description
11 • Program Learning Outcomes
• Equipment used
• Software used

Preliminary Curriculum Review

12

LSC Workforce Program Development LoneStar.edu/Workforce-Council 95 3

Workforce Progr am Development Process 8/18/2021

Competency Identification

Other Opportunities Closing Remarks
Advisory Council Participation Christina Todd

• Lone Star College Chancellor’s Advisory Council Membership Executive Director
• Program Advisory Council Membership Workforce Administration

STEP 4 Vendor Recommendations

• Who should we be working with?
• How do you select your vendors?

13 14

Thank you!

15

96 Office of External & Employer Relations LoneStar.edu/External-Affairs 4

LSC Workforce Program Development Workforce Program Development
Competency Validation Notes
Data Analytics

December 5, 2019, LSC-UP

Senior AVC, OEER Signature Date 12/5/19
OEER Recommendation

PCAL Attendees Title Email Phone Company

# Name VP Information Tech [email protected] 281-222-3835 Contanda
713-256-0947 Catapult Energy Svcs
1 Gary Russell VP, Cataport Energy Services [email protected] Advanced
2 George Crawford 800-348-8447 Technologies
Consultant
Phone
Campus
3 Tom Close President [email protected] 281-655-3788
281-290-2957 UP
# Internal Title Email 832-813-6231 UP
Attendees 832-519-2926 UP
Dean [email protected] 832-813-6628 UP Workforce Progr am Development Process
4 Steven Kahla Department Chair [email protected] 832-761-6613 UP
Director [email protected] 281-290-2658 T Competency Identification
5 Gary Tucker Analyst [email protected] 832-813-6261 SO
Chief of Staff [email protected] 832-813-6671 SO Step 4, Document 4
6 Deb Roberts Dean [email protected] 281-290-2935 SO
Executive Director [email protected] 936-273-7344 UP
LoneStar.edu/Workforce-Council 97 7 Krystal Hobson Coordinator [email protected] M
Director [email protected]
8 Christina Todd Professor [email protected]
Professor [email protected]
9 Jill Riethmayer

10 Wendy Wilson

11 Cris Becerra

12 Amy Ramirez

13 Alan Gandy

14 Rajiv Malkan

Office of External and Employer Relations
Lone Star College

STEP 4

98 Office of External & Employer Relations NOTES: STEP 4 Workforce Progr am Development Process

Job Titles: Office of External and Employer Relations Competency Identification
Lone Star College
LoneStar.edu/External-Affairs • Junior Data Analyst – After C2, $35K

Technical Skills

• Getting and understanding what you need to create a dashboard
• Web services
• Exports – structure into environment
• Accounting – Understanding ERPs

o Build ERP knowledge into another course? (cloud, premise)
o Advanced Analytics
o Move to C2
• Oracle
• NetSuite
• Dynamics
• Push/Pull
• Financials and Dashboards are important
• Understanding characteristics of data
• Clean up of data is the hardest part
• Data comes from a variety of sources
• Data prep

Certifications

• Certifications are more important on the cyber side.
• A+ - entry level, enhance opportunities
• Certifications are baseline knowledge
• CISSP is not entry level
• Tesla is now making certifications a prerequisite to employment
• They are creating their own certifications
• Tech level
• Industrial Maintenance
• Larger organizations are creating their own certifications

LSC Workforce Program Development Equipment/Software
• Power Apps, not just PowerBI
• API

LoneStar.edu/Workforce-Council 99 Industry Recommendations/Comments Workforce Progr am Development Process
• ENGL 1301 - add more business not just composition
• Add learning outcomes to resumes Competency Identification
• Business Tools should be a prerequisite to Business Analysis

Office of External and Employer Relations
Lone Star College

STEP 4

Workforce Progr am Development Process

Competency Identification

Competency Validation 
Data Analytics

Technical Criteria Proficiency

(C=Core, A=Advanced, N/A=Not 
Applicable)

A Data Collection

Recognize and identify potential areas where existing policies and procedures 

STEP 4 1 require change, or where new ones need to be developed. A

Interface with business leaders and IT teams to ensure projects and systems are 

2 delivered to end user satisfaction. C

The ability to research, gather, analyze and synthesize multi‐source data and 

3 produce clear and precise outputs, reports and recommendations C

Critically evaluate information gathered from multiple sources, reconcile conflicts, 

decompose high‐level information into details, abstract up from low‐level 

information to a general understanding, and distinguish user requests from the 

4 underlying true needs. C

Experience in analyzing source systems and performing data mapping between  A
disparate databases / data sources. In addition, working experience in performing  C
5 gap analysis of the production data to validate business requirements.
6 Runs reports to identify trends, patterns, and opportunities  C
The ability to research, gather, analyze and synthesize multi‐source data and  C
7 produce clear and precise outputs, reports and recommendations
8 Understand project objectives and elicit information requirements. C
Identify data sources required for analysis – insure data is organized, cleansed and 
9 of sufficient quality to provide credible results. A
Collaborates with stakeholders to identify system issues, business process needs,  C
10 and other integrating systems are being used effectively C
A
11 Knowledge of IoT‐cloud computing, connected data, data source accumulation C
12 Ability to join disparate sources of data
13 Knowledge of data governance A
14 Ability to create and manipulate spreadsheets C
B Data Modeling
15 Develop analytical tools to mitigate fraud
16 Coordinate system testing and coordinate User Acceptance Testing (UAT).

Runs reports to identify trends, patterns, and opportunities for the business/clinical  C
17 operations including but not limited to meaningful use and clinical outcomes A
A ‐ ANALYSIS
Review and test systems for conformance to functional and performance 
18 requirements.

Works with I.S. and customers to perform functional configuration analysis for 
19 system implementations, on‐going maintenance, and other projects

100 Office of External & Employer Relations LoneStar.edu/External-Affairs