CCA Annual Report 2020-21

2020-21

Annual
Report

October 2020
through

September 2021

SINCE 1985. of
SINCE 2021. Central
Indiana
2

A Note from the Mollie Smith
Executive Director Executive Director

What a year it's been in the journey of Child Care Answers as an organization! I often wonder what visionaries like founder
Barbara Batchelor would have thought of CCA as it is in 2021 if they could see its future when they founded it as a program
of the Day Nursery Association in 1985. Back then, families seeking help to locate and find child care could call and receive
information about programs, tailored to their individual needs. We still excel in this work and continue to expand through
the web, email, and texting. In 1985, CCA provided support and training for family child care homes – we’ve expanded our
reach to include professionals in child care centers, ministries, and those interested in starting their own child care business.

As we began year two of our contract with the Office of Early Childhood and Out-of-School Learning (OECOSL), we had
already received our official status as our own 501(c)(3) nonprofit organization. We were officially Child Care Answers of
Central Indiana, but in name only. We juggled the important work of serving as central Indiana's child care resource and
referral agency while plugging away at the hundreds of details required to begin operating a new and independent organization.
After a detailed contract amendment process with OECOSL, CCA officially took on the state contract in May of 2021 and
separated from Early Learning Indiana on July 3, 2021. This kicked off a busy summer. We held our Friends of CCA event
celebrating our work since 1985, honoring former leadership and connecting with friends, both new and old, who joined us for
stories and memories. CCA moved into its new office space and opened its doors August 3. CCA also launched its new
website, which has proven to be a powerful tool for our organization. We also announced publicly who were were and
communicated it through our new visual brand.

This past year was one for the record books, negotiating the COVID-19 pandemic and uncertainty in the changes that will
come. We saw child care programs remain steadfast and determined to stay open to serve families, seeking creative ways to offer
quality care in the face of COVID-19. Families expressed a greater need for support and resources, notably reaching out to us
for financial assistance like never before. Community organizations rallied to find new ways to support families, businesses, and
central Indiana as uncertainty continued to present itself around every corner. Through it all, CCA excelled in providing core
services assisting these audiences as part of the Indiana Child Care Resource & Referral Network. Our mission ‘To improve the
well-being, care, and education for the whole child’ is seen throughout these events but even more so in the day-to-day work of
every staff member.

CCA's positive outlook on viewing each challenge as a new opportunity allows the work to continue, the passion to shine
through, and the commitment to be unmistakable. We have been around for a long time but are truly excited about this new
beginning; we are just getting started. Child Care Answers grows with you. Come join us, making the essential accessible to all.

A BRIEF RECENT HISTORY OF CHILD CARE ANSWERS OF CENTRAL INDIANA

J A N 2 0 1 9 O C T 22 0 1 9 M A R 2 0 2 0 M A Y 2 0 2 1 J U L Y 2 0 2 1 A U G 2 0 2 1

Early Learning CCA begins CCA receives OECOSL amends CCA officially CCA moves into
Indiana proposes four-year state 501(c)(3) status state contract separates from its new home at
CCA's separation contract as a from Early Early Learning
program of Early 1776 North
from parent Learning Indiana Indiana Meridian and
organization Learning to Child Care launches its new
Indiana Answers
brand

3

TABLE OF CONTENTS

Our Mission............................................... 5

Our Challenge.......................................... 6
Our Impact................................................ 7
Our Work.................................................... 8

Child Care Programs.................................. 10
Families........................................................ 14
Community................................................. 18
Our Leadership...................................... 21
Our Supporters...................................... 22
What's Next for CCA............................. 24
Financials................................................ 25

4

OUR MISSION

To improve the
well-being, care,
and education for
the whole child

5

OUR CHALLENGE

Families pay more for high-quality early education than college tuition.

The average annual cost of full-time care in central Indiana is over $10,959; annual tuition
at IUPUI is $10,042. Low-income families find some support through CCDF vouchers,
but many families don't qualify for assistance yet still cannot afford care.

Aspiring programs face numerous obstacles in starting a business.

The current real estate market and requirements imposed by landlords are making it
difficult to find a location for a new child care program. Those qualified to provide quality
care for children often do not have the business expertise to be successful as entrepreneurs.

Programs struggle to keep their doors open while providing quality care.

Last year, 223 programs closed their doors in central Indiana. Much of this was due to the
struggle to pay a living wage to qualified staff, attracting families during COVID, and
purchasing additional health and safety supplies.

Businesses lose money, time, and talent due to child care challenges.

Each year, businesses lose $1,150 per working parent. Over just a six-month period, 45% of
parents are absent from work at least once due to child care issues. Employers without
family-friendly policies and benefits often struggle to attract and retain top talent.

6

OUR IMPACT

1,247 303 1,917 409 103

FAMILIES SERVED EMERGING CURRENT COMMUNITY EMPLOYER
PROVIDERS PROVIDER PARTNER RELATIONSHIPS

INTERACTIONS
SERVED RELATIONSHIPS

1,839

362
INTERACTIONS
INTERACTIONS

Families are often Future child care Child care Community Employers receive
repeat customers, business owners programs get the agencies and consultations on
taking advantage of can rely on in-depth latest news and partners create how to improve
multiple services services (e.g. cohorts, resources to improve mutually beneficial their bottom line
including referrals, site visits) and ad their programs, opportunities for through family-
one-on-one support, hoc support (e.g. including grant families, child care friendly policies and
workshops, and application help, support, business programs, and benefits, plus
resources. resources). resources, and more. businesses in central targeted support for
Indiana. staff.

SUPPORTED BY DATA

SATISFACTION COMMUNICATION WEBSITE SOCIAL MEDIA DATABASE DEMOGRAPHIC
ENGAGEMENT TRACKING ANALYSIS
SURVEYS OPTIMIZATION ANALYTICS

Metrics and data paint the picture for agency staff and partners to ensure efficiency, identify gaps, and celebrate successes.

7

OUR WORK

Building relationships with
audiences in ways that make it easy

and convenient, no matter how
they prefer to connect.

7,993 423 788 173 3,773 808

Email Email Info Form Online Texts Social Media
Subscribers Campaigns Requests Surveys sent Posts

Staff Spotlight

Patti keeps CCA on track with its Patti Bowes
goals through her data expertise and
guidance on next steps for Data & Assessment
improvement. Her attention to detail Specialist
carries over into managing
communication with our audiences
through emails, texts, and surveys.

8

Want more specifics Indiana's Child Care Resource &
about CCA's work as Referral (CCR&R) network is a trusted
a part of the and knowledgable resource for
Indiana CCR&R families, providers, and community
Network? Scan leaders that helps connect them to
the QR code at early care and education services,
right. support, and information. CCR&R
agencies provide local family
outreach and support; engage with
key audiences to advance early
childhood education quality, access,
and affordability; and monitor for
local changes, conversations, and
happenings related to early childhood
education.

9

Child Care Programs

Exempt Homes Ministries
2.6% 21.1%

Licensed Centers LEAs
20.7% 0.7%

TOTAL PROGRAMS Exempt Centers
10.4%
1,066

LICENSED CAPACITY Licensed Homes
44.5%
Sept. 2020 29,805 57,258
57,728 Total Capacity
Sept. 2021 20,000 29,389 High Quality Capacity
0 60,000
40,000

OPENS AND CLOSURES Hamilton New Programs Programs Closed Net Change
14 17 -3
CENTERS
Hendricks 4 6 -2
Exempt Licensed
Marion 129 200 -76
-8 +5
Total 147 223 -76
HOMES
2019-20 162 185 -23
Exempt Licensed

-3 -49

MINISTRIES

-19

LEA

-2

10

Support for those interested in opening a child care business

Proative outreach to those interested in opening a child care. Focusing on those who
complete online orientation trainings, we check monthly or more frequently as requested. We
listen first, then provide resources and guidance to emerging programs throughout the licensing
process. 20 of the emerging programs assisted by CCA received their license this past year.

Twice-monthly support groups. Offered in both English and Spanish, program engagement
staff actively provided assistance and answered questions. Emerging programs could join these
groups at any time, while allowed mentoring and networking opportunities with each other.
Each month, one session focused on learning and professional development; CCA often
brought in guest speakers from partner organizations on topics such as finance, marketing, and
licensing, as well as its early childhood partners.
Onsite guidance on environments and mock inspections. To help programs get ready for
their licensing or registration inspections, CCA staff visited those in the process of opening
family child care homes, ministries, and child care centers. Using a checklist that aligns with
licensing requirements, CCA staff offered advice and suggestions for improvement.

10 Staff Spotlight Lucy Intriago

Support group participants A native of Ecuador, Lucy connects Bilingual Program
received their license with child care professionals who Engagement Specialist
speak Spanish or for whom English is
24 not their first language. Her strong ties
to the Latino and women's
Total support group entrepreneur communities keep her at
participants over 43 meetings the forefront of identifying those who
might excel in the child care field.

Shontay Martin
Owner, A Child's Journey Early
Learning Home Childcare

Warm thank you to...Child Care Answers for providing me with so many awesome resources during my
process of opening a home child care center. Although I have not had my licensing inspection yet, I am
completely prepared and awaiting the phone call with a date. Meeting every other Tuesday has benefited me
greatly in preparing for what I pray will be a great inspection. Thank you for always being available to
answer my one million questions and concerns in a timely manner.

11

Support for all child care programs and professionals

Referrals to early REFERRING PROVIDERS TO SERVICES
childhood partners.
CCA is honored to Oct. 2020 22 23 17
partner with other
Indiana agencies who Nov. 2020 18 10 27
share our mission to
support child care Dec. 2020 5 22 23
programs. We work
closely with SPARK Jan. 2021 17 16 18
Learning Lab to refer
programs to professional Feb. 2021 14 15 13
development
opportunities and Mar. 2021 20 20 21
coaching for support in Apr. 2021 25 25 26
Indiana's Paths to May 2021
QUALITY program. June 2021 14 12 18 23
Indiana AEYC is our go- July 2021 23 23 22
to partner for those August 2021 23 24 21
planning to advance 24 22
their education through
credentials or higher Sept. 2021 25 20 21
education.
0 20 40 60 80

SPARK Indiana AEYC Local Professional Organizations

Connection to local experts. For emerging programs or those intereted in expanding their
businesses, finding a location is often the most difficult part. We make connections to local
experts such as realtors or mortgage professionals to assist with finding and financing a new
location. For anyone running a child care business, we can make connections to accountants,
legal advisors, or entrpreneur groups.
Information and guidance on applying for grants. Thankfully, Indiana introduced a number
of financial supports last year designed to help programs stay open. Our program engagement
team provides support to programs for writing or finding grants.

PROGRAM NET PROMOTER SCORE 56

In September 2021, CCA solicited feedback from
both current and emerging providers via survey.
Areas in which staff were rated as "very helpful":

I-LEAD / Indiana Learning Paths support
(76.92% of respondents)
Communication media (75.68% of respondents).

-100 0 30 70 100

NEEDS IMPROVEMENT GOOD GREAT EXCELLENT

12

$426,843 Recipient
of a CARES grant
awarded to programs administered by CCA

Award funds allowed Care Bear to
have less traffic in and out. It
allowed us to care for the
children and still have a clean,
sanitized environment while
still focusing on the children’s
needs and giving them
attention.

The Indiana CARES About Child Care relief fund launched 15
in October 2020, and its work currently continues into 2022.
Supported through the CARES Act, these grants help Emergency
providers in two ways. The support track provides safety- Grants
related expenses for the ongoing health and safety of the child
during COVID-19 and includes cleaning supplies, Personal 132
Protective Equipment (PPE), additional staffing, professional
services, materials to support added classrooms, furniture for Grants
social distancing, and tools/materials to support children funded
during this challenge. The emergency track is for programs with 117 Support Grants
closures due to a COVID-19 exposure, where urgent needs
most often include cleaning supplies and PPE. We had the pleasure of supporting
Team CCA works diligently with programs to provide programs during a very difficult time.
additional supports, review applications, and administer Programs were not financially
reimbursements and documentation. Last year, we conducted prepared to handle sudden COVID-
open office hours on topics such as grant writing and cleaning. related changes in enrollment due to
We also created virtual meetings for the awardees and video parent work schedules, staffing
tutorials to ensure complete understanding of usage and challenges, and an increase in costs for
documentation requirements. CCA also managed the grant additional items needed. Thanks to
customer service phone line and email for the entire state. the Indiana CARES About Child
Care grant, many programs could stay
Michelle Terry Staff Spotlight open, allowing them to follow CDC
guidelines and financially support
Program Engagement Michelle brings an unstoppable energy required staffing.
Specialist to helping central Indiana programs.
From her mentorship during aspiring 13
program support groups, to onsite

support during licensing preparation
to directing programs, to grants and
professional development, she brings
passion and care to each interaction.

Families

Marion 54,275 children who may
Hamilton need child care

26,051 high-quality seats

18,566 Hendricks 8,394
4,132 1,310

LANGUAGE OTHER THAN
ENGLISH SPOKEN AT HOME

Staff Spotlight 15 13.6%

A fluent Spanish speaker, Megan 10 9.6% 6.2%
focuses on helping families whose first
language is not English, as well as 5
connecting with community
Megan Day organizations that advocate for 0 Marion
targeted populations such as Hamilton Hendricks
Bilingual Family & immigrants, cultural groups, and non- census.gov
Community English speakers.

Engagement Specialist

COST OF CARE 2021 Average 2021 2020 2021
Cost of Care* Average Cost Average Cost Cost-to-
2021 Median Income Ratio
Family Income (10-mile of Care* of Care*
radius) (County only) (County only)

Hamilton $118,017 $9.441 $11,566 $11,301 8%

Hendricks $91,990 $8,888 $8,482 $8,482 9.7%

Marion $60,845 $9,281 $7,905 $7,774 15.3%

* Full-time, weekly
14

Making child care more affordable for families

159 CCA received a generous grant from PNC Bank, which
provided funds as Backing Birth to 5, a grant that child
Children served care providers could use for health and safety needs,
food, or as family scholarships. Select programs in child
38 54 care deserts with a high closure rate were invited to apply.
Staff offered assistance and information sessions for the
Families Teachers application process and also partnered with SPARK
served served Learning Lab throughout the process.

Recipients
of Backing Birth to 5 Scholarships
Parent: This came at a time when I wasn't sure we could
pay...and we are forever grateful for this gift.
Program: My....family cried and said that you are truly
an angel. They had been praying how they were going to
pay for childcare when I told her.

and CCDF

2,861 Build, Learn, Grow supports families and child care
programs across the state, and CCA guides and directs
Children served by Build, Learn, Grow central Indiana families to this program. One
component includes child care tuition for children up to
$4,544,086 age 12 from families of essential workers. In addition to
features such as waived co-pays, the scholarship
Build, Learn, Grow scholarships especially helps ALICE families who do not qualify for
CCDF vouchers.
62.4%
This process also allowed CCA to identify a number of
in high-quality families who were eligible for CCDF vouchers, which
care facilitated connections to Maximus. We recently added a
question asking for the family's income bracket on the
11,051 family information form. This allows staff to
immediately identify those who may be CCDF-eligible
Children using and get them started on the application. CCA made
CCDF vouchers 1,426 calls and sent 2,687 emails to families approved for
CCDF vouchers, helping them navigate the process.
Staff worked as navigators to ensure families had all the
necessary information to submit to Maximus to
complete the process. CCA strategically provided
CCDF resources for non-English speaking families.
Bilingual staff translated the CCDF Guide into Spanish,
and the new website displays information in families'
native languages.

15

Helping families find child care that meets their needs

CHILD CARE REFERRALS FOR FAMILIES LOOKING FOR CARE

150 142

Total Unique 98 94

608100 Families Served 49 61
42
50 39 44

27 27 29 20

0

Oct. 2020
Nov. 2020
Dec. 2020
Jan. 2021
Feb. 2021
Mar. 2021
Apr. 2021
May 2021
June 2021
July 2021
Aug. 2021
Sept. 2021

Jamie Staff Spotlight 52
Le Sesne Spears
In her work helping families find the Enhanced referrrals
Family Engagement right child care fit, Jamie brings In August, CCA staff began
Specialist expertise as a preschool teacher with providing additional support to
an emphasis on children with special families with infants, children
needs. This year, she added a new job with special needs, and those
title to her early childhood resume - experiencing homelessness. Staff
mom to daughter Freya.
personally call individual
programs to understand cost,
available openings, and supports
for the family's unique needs.

Kim
Pregnant mom looking for
child care

Thank you for the quick response and information. There were programs I have never heard of that met my
criteria. It was definitely helpful!

16

Equipping families on their parenting journey

Families Receiving 23 24 26 31
One-on-One 1 3 1

40 Support

30 153

20 17 15 12 17 22
13 4 1 3
1 9 11
10 1 2
2

0

Oct. 2020
Nov. 2020
Dec. 2020
Jan . 2021
Feb. 2021
Mar. 2021
Apr. 2021
May 2021
June 2021
July 2021
Aug. 2021
Sept. 2021

Families Receiving Individualized Support Events for Family Audiences

VIRTUAL Staff Spotlight Lauren
WORKSHOPS George
As a former infant/toddler teacher and a
61 mom to a preschooler and a school-ager, Family Support
chances are high that Lauren has lived Program Specialist
TOTAL many of the situations that bring families
ATTENDEES to CCA for support. Her training as a
Certified Lactation Counselor especially
790 comes in handy when working with new
moms.
AVERAGE
ATTENDANCE Aimee
Mother of two
13
I have already made adjustments to
AVERAGE our toileting routine and added
WORKSHOP rewards and reinforcers after
attending your workshop. Things
RATING have improved since implementing
your suggestions. Now we are hoping
9.5 to try transitioning completely from
pull-ups during
out of 10 the day.

17

Community

500+ COMMUNITY & EMPLOYER
RELATIONSHIPS

New Growing Deep
Relationships Relationships Relationships

Staff are continually making A good part of our work CCA has certain relationships on
connections and spreading the includes fostering mutually which we have relied for years.
word about CCA's services to beneficial relationships with Whether we leverage their
those who share the same central Indiana organizations. resources, such as Early Learning
audiences as we do. This past In many cases, this means Indiana's Closing the Gap report,
year, we are pleased to have referring families and programs or guidance, such as the Office of
begun thriving relationships to agencies who can assist them Early Childhood and Out-of-
with the Indy Hunger Network, with finances, food, housing School Learning, so many early
Grassroots Projects (serving assistance, and more. In return, childhood partners help us do
immigrants in Indiana), these organizations connect our jobs better. Other partners,
Covering Kids & Families of families looking for child care such as WFYI, have been a
Indiana, and many free local and parenting support to our touchstone in helping us reach
clinics, among others. free services. families and the broader central
Indiana community.

COMMUNITY NET PROMOTER SCORE 77

In August 2021, CCA solicited feedback via survey from community 70 100
agencies with whom we worked in the last year. Areas in which staff
exceled were: EXCELLENT

Presentations about child care (83%)
Event participation (80%)
Meeting engagement (79%)
Child care referrals for families (77%)

-100 0 30

NEEDS IMPROVEMENT GOOD GREAT

18

Ann McCafferty
Indiana Rural Health Association

Their spirit of helping the community is just reflected in
everyone I have dealt with, their attitudes, their personality, the

way they extend help to reach those I refer to them. It’s just an
overall pleasure. I know that when I reach out to them, I’m

going to be met with “Yes, yes, we can help. Let us know what we
can do for you." So, that’s a real privilege, and it’s just been an

incredible opportunity..

OUTREACH TO LOCAL ORGANIZATIONS

Oct. 2020 37 2 16
Nov. 2020 29
Dec. 2020 24 11 10 Emergency
Jan. 2021 26 21 12 Grants
Feb. 2021 18 2
9 12 Emails

Mar. 2021 27 1 1 17 Phone Calls
Apr. 2021 26 16
17 Webinars/Meetings
Presentations, Events,
or Trainings

May 2021 24 1 1 117 Support Grants
June 2021 20 1 2 11
July 2021 42 14
August 2021 34 10
Sept. 2021 40 61 18

30 4 15

0 25 50

14 Staff Spotlight Vicki Lehman

COMMUNITY Vicki brings a wealth of experience in Community
WORKSHOPS early childhood, combined with her Engagement Specialist
studies in adult and community
26 education. Her passion for central 19
Indiana's families and children is

AVERAGE evident in every interaction and
ATTENDANCE opportunity to share CCA's services.

RELATIONSHIPS WITH LOCAL CENTRAL INDIANA BUSINESSES

Corporate leaders. Our services help leaders better understand just how Tier One
closely the need for child care affects their business' bottom line. We can
consult to understand corporate strategy, create/administer employee surveys, Aware of
and then present a targeted data report with action steps and CCA services
recommendations.
Human resources professionals. Savings that result from corporate 48
investment in child care often stem from recruiting and employee retention.
CCA consults to help employers understand how they can support family- Tier Two
friendly benefits, work-life policies, and parent affinity groups and activities.
Facilities. Physical environments also say a lot about an employers' support of Uses CCA
working parents. Our specialists can provider support to create new lactation services
rooms, bring-your-child-to-work environments, or onsite child care.
17
Staff Spotlight

India Green In her work with central Indiana Tier Three
employers, India leans on her
Relationship Growth experience with both policymakers Invests in
Specialist and the child welfare system. A mom CCA services
of a preschooler, she also brings an
authenticity to the needs and 84
importance of child care to working
parents.

Taylor Hurley
Sitel Group

We worked closely with the CCA team to develop questions to fit our company and survey our employees on
their childcare needs and struggles they experience. [We] examined the results, comments, and what actions
our company can take from the results we were given. [CCA presented] these results to our leadership team
and tips on how to approach child care issues with employees. [CCA] offered a ton of support for us not only
from the website but also information about aid programs for our essential workers. Finally, CCA has been
working to find daycares in the area for our employees that offer them a discount. Child care is a huge issue
among our workforce and finding affordable child care in the area too. CCA has taken our needs and been
working to put together different options for our employees. All together Sitel is extremely appreciative for the
opportunity to have worked with CCA and help serve our employees better.

20

OUR LEADERSHIP

Staff

Mollie Smith Kristin Kahl Tom Taylor Tikila Welch
Executive Director Knowledge Manager Family & Community Program Engagement
Engagement Manager
Board Manager

Stephanie John Haley Sara
Hays-Mussoni Kuykendall Wing-Suttle Wessel
Board Co-Chair Board Co-Chair Board Secretary Board Treasurer
University of Duke Realty
Indianapolis Indianapolis RISE Indy
Symphony Orchestra

Abby Brown Lily Brown Jill Gordon Kate Trinkle
Indiana State Museum RISE Indy Indiana Philanthropy Ogletree Deakins

Alliance

21

OUR SUPPORTERS

Thanks to the
following friends of CCA who
donated their financial resources in our

2020-21 contract year.

Laura & Scott Bastin Lane Heaney & Jim Mellowitz
Mindy Bennett Matthew Henry
Greg & Patti Bowes Lael Hill
Abby Brown Jason & Kristin Kahl
Lily Brown Wanda Kaiser
Bridgetta Bullock Rodney & Tanna Kay
Kelly Dentler Lola King
Shannon Ford John Kuykendall
Diane & Larry Friedman Stephen & Theodosia Rush
Carl & Debra Gibson Dennis & Mollie Smith
Crystal Givens Jami & Tom Taylor
Jill Gordon Jason & Tikila Welch
Stephanie Hays-Mussoni Haley Wing-Suttle

22

HOW YOU CAN SUPPORT CHILD CARE ANSWERS IN OUR WORK

DONATE FUNDS DONATE IN-KIND

Your dollars will help support Products, services, and gift
new opportunities and cards are especially helpful for
programs at Child use at our events or to directly
Care Answers of
Central Indiana. help families and child care
programs.

VOLUNTEER PARTNER

Whether you share your Connect us to those you serve
expertise, time, or manpower, or advocate for our cause to
we could use you to make what
we do even better – contact us spread the word about the need
at the QR code above to learn for high qualtiy child care and
how. services for central Indiana
families.

Like, subscribe, comment, and share us with your friends and family!

childcareanswersindiana childcareanswer

childcareanswersindiana Child Care Answers

Child Care Answers

23

WHAT'S NEXT FOR CCA

ENHANCE OUR EXCEED Meet the goals set forth by our contract with the Office of
WORK AS A EXPECTATIONS Early Childhood and Out-of-School Learning. Be nimble,
CCR&R innovative, and accessible to encourage the opening of
AGENCY new child care programs, ensure all children have access to
high-quality care, meet the needs of our community, and
communicate our progress to partners.

REMOVE Identify additional opportunities for funding and support
BARRIERS FOR for those who are interested in opening a new
licensed/regulated child care business. Identify programs
EMERGING operating legally but in unlicensed environments to
PROGRAMS understand barriers and improve ways to help.

TARGET Leverage the Closing the Gap report, census data, and
UNDERSERVED other analytics to understand which areas and
AUDIENCES demographic groups are in the most need of our services.

EXPAND OUR EXPAND AND Identify alternative sources of income and strategies for
WORK TO REFINE CCA donor support. Leverage this diversified financial support
MORE to help those who fall outside of the boundaries of our
PEOPLE IN FUNDING current OECOSL contract.
STRATEGY
SASTUICSIRFNEVAECDNYTSIITOANRNAAL
EXPLORE Fill the gap in child care supply by supporting alternative
24 ALTERNATIVE care options such as safe sitters, nannies, drop-in care, sick
CARE OPTIONS care programs, and those with non-traditional schedules -
care options for whom licensing is out-of-reach.

FINANCIALS

STATEMENT OF ACTIVITY 888.555.55
January - September 2021 888.555.55
888.555.55
REVENUE
$888.555.55
5180 Dental, Vision, Life, Disability Insurance
4300 Donations and Fundraising Revenue
4400 Miscellaneous Revenue

Total Revenue and Gross Profit

Lane Heaney Staff Spotlight

HR Generalist / Lane is the glue that holds CCA
Office Manager together through her work with
payroll, budgets, and grant
administration, as well as support in a
human resources capacity with
onboarding and employee relations.

25

EXPENDITURES 888.555.55
888.555.55
5350 Bank and Merchant Fees
5430 Meals/Entertainment 888.555.55
888.555.55
Office Occupancy 888.555.55
888.555.55
5500 Office Rent 888.555.55
5520 Office Equipment 888.555.55
5540 Office Supplies $888.555.55
5560 Office Security
5580 Copier Lease 888.555.55
5620 Postage (incl post mach rental) 888.555.55
888.555.55
Total Office Occupancy 888.555.55
888.555.55
Professional / Other Expenses $888.555.55

5900 Accounting Services 888.555.55
5920 Legal Services 888.555.55
5940 Insurance (other than Workers Comp) 888.555.55
5980 Miscellaneous Expenses 888.555.55
888.555.55
Total Professional / Other Expenses 888.555.55
888.555.55
Program Expenses $888.555.55

5300 Printing
5320 Branding/Advertising/Marketing
5340 Dues & Subscriptions
5360 Networking/Chamber Events
5380 Mileage/Parking
5400 Professional Development
5420 Travel

Total Program Expenses
26

Salaries and Benefits 888.555.55
888.555.55
5100 Salaries and Wages 888.555.55
5120 Payroll Taxes 888.555.55
5140 Health Insurance 888.555.55
5180 Dental, Vision, Life, Disability Insurance 888.555.55
5200 401(k) Employer Match 888.555.55
5220 Workers Comp Insurance 888.555.55
5240 Unemployment $888.555.55
5260 Other Personnel Expenses
888.555.55
Total Salaries and Benefits 888.555.55
888.555.55
Technology Expenses 888.555.55
888.555.55
5700 Phone/Internet $888.555.55
5720 IT Support Services
5740 Software Licenses $888.555.55
5760 Computer Hardware
$888.555.55
Total Technology Expenses
$888.555.55
PTrOoTgAraLmEEXxPpEeNnsDeIsTURES
888.555.55
GROSS REVENUE (from page x) 888.555.55
$888.555.55
NET OPERATING REVENUE $888.555.55

Other Revenue $888.555.55
27
4500 Interest Income

Total Other Revenue
Net Other Revenue

NET REVENUE

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