Student Success Department Profiles

DUTIES
• Answers phones
• Covers Live Chat
• Covers TAC
• Answers student questions in person and over the
phone Serves walk in students
• Assist students with Apply Texas application
• Assist students with uploading bacterial meningitis
• Receives and updates Speede transcripts
• Receives and updates High School Transcripts
• Logs in hard copy transcripts received on campus

Cody Kwoka

PT Specialist II

DEPARTMENT PROFILES| 51

DUTIES
• Answers phones
• Covers Live Chat
• Covers TAC
• Answers student questions in person and over the
phone
• Serves walk in students
• Assist students with Apply Texas application
• Assist students with uploading bacterial meningitis
• Logs in hard copy transcripts received on campus
• Creates and sends individualized email to applied
not enrolled returning students
• Manages activity logs

Jalitha “Jaye” Bell-Knox

PT Specialist II

52 | DEPARTMENT PROFILES

DUTIES
• Answers phones
• Covers Live Chat
• Covers TAC
• Answers student questions in person and over the
phone
• Serves walk in students
• Assist students with Apply Texas application
• Assist students with uploading bacterial
meningitis
• Logs in hard copy transcripts received on campus

Dawn “Allison” Blackburn

Part Time Specialist II

DEPARTMENT PROFILES| 53



F INA NCIAL A I D

Kayona Bastian DUTIES
• Customer Service
Financial Aid Manager • Importing Documents into OnBase
• Running Campus Queries for processing
STRENGTH QUESTS: • Review and process Unusual Enrollment History
1. Strategic • Review and process Dependency Overrides
2. Adaptability • Review and process Special Circumstance
3. Restorative • Assist students with completing FAFSA / TASFA
4. Responsibility applications
5. Developer • Assist students with completing verification
• Review and follow Federal Regulations and
Guidelines
• Review and assist with processing of CE awarding,
SAP, Scholarships, TASFA and Work-study
• Review students for TC- TPEG eligibility
• Review student eligibility for Pell grant and loans
based on enrollment and EFC

56 | DEPARTMENT PROFILES

Debra Stamper Kylan Voss

Advisor Advisor
FA Campus Support FA Campus Support
Call Center Call Center

DUTIES DUTIES
• Customer Service • Customer Service
• Intake FA submitted documents • Intake FA submitted documents
• Imports FA submitted documents into OnBase • Imports FA submitted documents into OnBase
• Assist students with completing FAFSA / • Assist students with completing FAFSA /
TASFA applications TASFA applications
• Assist students with completing verification • Assist students with completing verification
• Processes Scholarships and backup processor • Processes College Work-Study and backup
for CE awarding, SAP, TASFA and College Work- processor for CE awarding, SAP, Scholarships, and
Study TASFA
• Works special projects as assigned • Works special projects as assigned

DEPARTMENT PROFILES| 57

Gage Tatum Lucine King

Advisor Advisor
FA Campus Support FA Campus Support
Call Center Call Center

DUTIES DUTIES
• Customer Service • Customer Service
• Intake FA submitted documents • Intake FA submitted documents
• Imports FA submitted documents into OnBase • Imports FA submitted documents into OnBase
• Assist students with completing FAFSA / • Assist students with completing FAFSA /
TASFA applications TASFA applications
• Assist students with completing verification • Assist students with completing verification
• Processes SAP and TASFA and backup processor • Processes College Work-Study and backup
for CE awarding, Scholarships and College Work- processor for CE awarding, SAP, Scholarships, and
study TASFA
• Works special projects as assigned • Works special projects as assigned

58 | DEPARTMENT PROFILES

Joyce Kitchen Jarentae Sanders

Workforce Advisor I PT Financial Aid Specialist III

DUTIES DUTIES
• Customer Service • Customer Service
• Review’s student eligibility and award workforce • Intake FA submitted documents
scholarships • Imports FA submitted documents into OnBase
• Assist students with completing FAFSA /
TASFA applications
• Assist students with completing verification
• Works special projects as assigned

DEPARTMENT PROFILES| 59

Alexis Morales

PT Financial Aid Specialist III
DUTIES
• Customer Service
• Intake FA submitted documents
• Imports FA submitted documents into OnBase
• Assist students with completing FAFSA /
TASFA applications
• Assist students with completing verification
• Works special projects as assigned

60 | DEPARTMENT PROFILES

DEPARTMENT PROFILES| 61



D I SA B IL I T Y
SER VICES

Carolyn Williams DUTIES
• Serves as the planning coordinator for LSC-Tomball
Counselor, Disability Services programs (policies, and procedures relating to Colleges
Professor & ADA compliance and the promotion of College opportunities
for persons with disabilities.
64 | DEPARTMENT PROFILES • Maintains current information regarding state and
federal laws and regulations regarding individuals with
disabilities on College campus.
• Answer ADA questions from faculty, staff, students,
and others.
• Coordinate faculty and staff ADA-related
accommodations in the workplace.
• Maintain and secure all confidential records
regarding student accommodations and/or disabilities.
• Maintain inventory and tracking systems for student
accommodations, disabilities, expenditures, and
adaptive equipment/technology for statistical reports.
• Recommends resolutions to grievances.
• Arranges special requests for accommodations,
alternate formats, etc. with appropriate staff members.
• Maintain disabilities in database.
• Provide Accommodation Letters to student and
professors to inform of services.
• Liaison between students and instructors.
• Attend and participate in the District Disability
Services Committee Meetings bi-weekly.
• Review testing results with students.
• Assist students with requesting interpreting
services.
• Weekly consultations with students who may
experience difficulties will in classes.
• Consultations with faculty about problems that
occur in the classroom setting.
• Consultations with parents and students as
scheduled.

• Consultations by phone/Webex/in-person.
• Networking with outside agencies especially to bring to campus
for Disability Awareness Month and Graduating Seniors and
Parents Night.
• Assist students with disabilities with the registration process.
• Mentor to students in SSI
• Students who are hospitalized are visited and assisted with
accommodations for their classes (i.e. Inform instructors, bring
assignments to the hospital, discuss options for success in the
educational setting as requested). Please note: Prior to COVID-19
• Prepare and organize Disability Awareness Week.
• Participate on the Student Success Committee.
• Attend/represent LSC - Tomball at district meetings on ADA.
• Coordinate with the ELC/Assessment Center on technology/
testing issues.
• Presentations for TRIO, SSI and LifePath as requested.
• Counsel/advise students with personal, social, educational issues
as related to disabilities.
• Visit faculty classrooms and student organizations to deliver
seminars on Disability Services.
• Facilitate topic specific seminars for faculty classes.
• Work with AHEAD and attend conference as budget permits
• Provide crisis/short term counseling as needed.
• Assist on additional committees as needed/assigned.
• Manage Disability Services Caseload.
• Assist with peak registration.

DEPARTMENT PROFILES| 65

Anju Ramchand DUTIES
• Operate the Assistive Technology Lab during posted
Specialist III, Counseling Services hours with qualified lab staff
STRENGTH QUESTS: • Deliver assistive technology training and support
1. Responsibility services to students with disabilities
2. Harmony • Coordinate the distribution of alternative format
3. Restorative materials
4. Consistency • Check out/ check in assistive technology equipment
5. Adaptability to assist students
• Modify specific curriculum materials for eligible
66 | DEPARTMENT PROFILES students
• Provide one-on-one/group presentations to staff
and students in the area of assistive technology,
alternate format and adaptive equipment used by
students with disabilities
• Responsible for ongoing development, modification,
and testing of assistive technology
• Maintain inventory of equipment in the lab
• Recruit, hire, train, approve time and terminate
reader/scribes and AT Lab staff
• Ability to coordinate reader/scribe’s availability and
students schedule to ensure classes are covered on a
daily basis
• Coordinate reader/scribes’ services for test and
exams
• Continue to follow-up with staff and students to
ensure service guidelines are being followed
• Assist with VDAC by checking new applications and
sending out accommodation letters after intake and
accommodations are requested.
• Assist the Disabilities Counselor as needed
• Assist Advising & Counseling front counter to triage
and sign in students as needed
• Assume other duties and special projects as assigned

PT Scribes and Readers

DUTIES
• Takes lecture notes/dictation for students in a classroom setting (may include, but is not limited to, notes
from class lecture, video/audio presentations, handouts, and written information presented on the board)
• Fills-in and writes-out test answers for students at their instruction
• Takes student work and verbally relay information in a classroom setting
• Maintains professional boundaries in class and during tests
• Supports and promotes all faculty and students’ rights to equity in the classroom and work environment
• Learns to use and demonstrates adaptive technology to students
• Converts and edits academic media
• Responsible for other reasonable, related duties as assigned

Elizabeth Biddle Lorel Hohl Ashley Rodriguez
Troy Campbell
Heather Davis Erin Hohmann Mary Smith
Breann Emshoff Nayerra Jason Carol Sorensen
Katelyn Emshoff Lauren Jeter
Katherine Emshoff Michael Lopez-Calderon Kellsie Steinocher
Sarah Ferguson Rosinha Mourtada
Rebecca Harkins Miranda Willborg
Ashley Herrera
Jacqueline Herrera Rachel Willborg

Jean Nissen

Vantrille Patterson

Karen Quinn

Kristal Ramirez

DEPARTMENT PROFILES| 67



ST UDEN T L I FE

Shannon Marino DUTIES
• Oversee all of the functions of Student Life (campus
Director of Student Life activities, leadership development, student organization
STRENGTH QUESTS: operations, sports team and the Student Activities Board)
1. Achiever which includes contracts, travel documents, budget
2. Strategic oversight for SL and all RSOs, fundraising approval.
3. Maximizer • Lead collaborative efforts between Student Life and
4. Learner campus stakeholders. Manage, monitor and administer the
5. Command Student Activity Fee fund.
• Oversee the assessment of Student Life functions and
70 | DEPARTMENT PROFILES programs and the needs of our students.
• Produce comprehensive annual reports.
• Track persistence and GPAs of all involved students.
Coordinate all Commencement activities.
• Lead strategic initiatives

STUDENT SUCCESS DIVISION DUTIES
• Chair of the Strategic Enrollment Management (SEM)
Committee. Developed and implemented the Creating a
Culture of Extraordinary Student Affairs division culture
training program.
• Direct Commencement Activities.

CAMPUS WIDE ACCOMPLISHMENTS
• Initiated and lead the development of the College’s core
values - Learning, Leadership, Community, Connection.
• Initiated the effort and lead student leader committee
in the selection and implantation of LSC-Tomball mascot,
Trevor the Timberwolf (2007) and the creation of our
mantra “One Wolf. One Pack.”
• Created the “Leading the Pack” marketing campaign for
campus-wide promotional purposes.
• Created the “Graduation Shout-Outs” program for
Commencement.
• Initiated and implemented the annual System-wide
“Preview Party/Open House” event.
• Initiated TEDxLSCTomball event at LSC-Tomball.

COMMITTEES
• LSC Title III Grant Committee, Lone Star College-Tomball, 2021
• LSC-Tomball Experience Extraordinary, Lone Star College-Tomball, 2021
• Vice President, Student Success Hiring Committee, Lone Star College-Tomball, 2021
• Diversity and Inclusion Committee, Lone Star College-Tomball, 2020 to present
• Strategic Enrollment Management Committee, 2017 to present
• College Leadership Council, Lone Star College-Tomball, 2016 to present
• Student Success Division Leadership Team, Lone Star College-Tomball, 2005 to present
• LSC20/20 Cultural Values Steering Committee Member, Lone Star College, 2015 to present
• Early College High School Leadership Team, Lone Star College-Tomball, 2016 to present
• Innovative Planning Committee, Tomball ISD, 2016 to present
• Student Life System Directors/Managers Committee Chair, Lone Star College, 2005 to present
• LSC-Academy Coach, Lone Star College, 2015 to present
• Lone Star Leadership College-Advisory Board, Lone Star College, 2005 to present
• Behavior Intervention Team (BIT), Lone Star College-Tomball, 2014 to present

ACCOMPLISHMENTS
• Developed Disney Leadership training and trip for RSO officers.
• Developed campus traditions: Fall Fest, Jingle & Mingle, Spring Fling, Trevor Choice Awards and Student
Excellence Awards program.
• Created marketing department for all student life programs and activities including all print, digital and
promotional products.
• Initiated the production of a comprehensive annual report for the Office of Student Life. Only office at LSC-
Tomball to produce a departmental annual report.
• Developed annual Wolf Pack Camp orientation program.
• Developed iLead leadership program for student organization leaders.
• Created the Student Activities Board (SAB), a unit of the Office of Student Life that coordinates weekly
programming for the entire campus community.
• Developed comprehensive Welcome Week program for fall and spring semesters.
• Develop relationships within and outside the college System to develop and sustain activities including
$10,000 sponsorship for Lone Star Leadership College.

AWARDS & HONORS
• Leadership Excellence & Administrative Institute (LSC-Lead) Fellow, Lone Star College, 2015
• Leadership Tomball ISD Leadership Program Graduate, Tomball ISD, 2015
• Lone Star College System Leadership Academy Fellow, Lone Star College, 2013
• Staff Excellence Award Winner, Lone Star College, 2013

DEPARTMENT PROFILES| 71

Lisa Gutierrez DUTIES
• Answers main office phone, greet students, staff and
Program Coordinator, Student Life faculty
STRENGTH QUESTS: • General Office Duties
1. Self Assurance • Maintains Student Life and all RSO website pages
2. Learner • Maintains the SFAC website
3. Input • Creates all FormStack forms for the Office of Student
4. Focus Life and other departments on campus
5. Achiever • Student Travel paperwork for Student Life, clubs
and organizations
72 | DEPARTMENT PROFILES • Orders and maintains all office supplies
• Pcard applications for new RSO’s
• Purchase orders for Student Life and all
organizations
• Creates and submits all JE’s and BT’s for Student Life
and all organizations
• Check Requests
• Contracts for all sports teams
• Contracts for Student Life and organization events
• Makes deposit
• Submits work orders for the Student Life Office
• Submits OTS work orders for the Student Life Office
• Gathers and orders all supplies for Student Life
Events
• Works with local vendors on campus events and
activities
• Assist with planning and facilitating Student Life
Traditions (Welcome Week, Fall Fest, and Spring
Fling)
• Assist with planning and facilitating student award
programs (Trevor’s Choice and Student Excellence
Awards)
• Assist with planning and facilitating with
Commencement Drive-Thru Celebration

• Assist with planning and facilitating iLead and Leadership programs for
student leaders and organizations
• Assist with planning and facilitating with HSB events
• Submits all Room Reservations and layouts for Student Life events
• Oversee work study students and sign off on time sheets
• Monitor and tracks all Student Life 14 and 50 accounts
• Monitor and tracks all RSO 14 and 50 accounts
• Tracks expenditures for all Student Life events
• Run budget reports as directed by the Student Life Director
• Run query reports as directed by the Student Life Director
• Co-advise the Student Activities Board
• Collects mail
• Ordering supplies and equipment for the Student Success Division
• RedDot Student Life website updates
• Zoom & Webex staff training
• Completes all other duties as assigned

DEPARTMENT PROFILES| 73



EX T ENDE D L EA R N ING
CEN T ER

DUTIES
• Manage and oversee all Tutoring Services face to face
and virtual located in the Extended Learning Center
• Partner with faculty for embedded tutoring within
certain courses.
• Manage and oversee the Assessment Center which
provides all instructor exams and correspondence
exams for other colleges and partners.
• Offer testing for 6,390 Pearson Vue exams which
includes but not limited to GED, Microsoft, CISCO and
more. Lastly, we offer testing for CLEP and Avant.
• Serve on several system committees such as QEP,
Safety and Security, Maxient and more. (I will be happy
to share a list with you.)
• TSIA2 testing

Robbie Richard Rogers

Director of Extended Learning Center

STRENGTH QUESTS:
1. Maximizer
2. Responsibility
3. Positivity
4. Communication
5. Input

76 | DEPARTMENT PROFILES

Amy Cook DUTIES
• Manage tutors: hire, schedule, evaluate, train,
Coordinator III, ELC connect with, supervise, support
• Manage tutoring center: signage, overall look,
STRENGTH QUESTS: supplies, publicity, overall schedule, special events
1. Responsibility • Interact with faculty/staff: answer any questions re:
2. Restorative tutoring, visit classes, share ELC info each semester
3. Analytic • Interact with students: study skills appointments,
4. Strategic answer all inquiries to ELC
5. Relator • Manage Early Alert: receive and disseminate all
submissions, run reports, follow up with students and
professors as needed
• Interact with other departments/campuses: attend
system-wide tutoring council, serve on various campus
committees, attend and/or volunteer at campus events
• Manage tutoring for Dual Credit students: facilitate
TSIA Prep in various ways, communicate tutoring
availability to DC and ECHS parents
• Pursue professional development: attend
workshops and webinars, both at LSC and in national/
international organizations

DEPARTMENT PROFILES| 77

Tamica Roberts DUTIES
• Coordinate schedules for Tomball and Creekside
Manager, Assessment Center Assessment Centers.
• Work with AIP and High School Partners to
STRENGTH QUESTS: administer TSIA to their students and our potential
1. Learner students.
2. Responsibility • Coordinate dates and schedule for mass TSIA2
3. Restorative testing.
4. Achiever • Work with Nursing Dept to administer HESI exams
5. Arranger to our students.
• Schedule dates and rooms for mass HESI testing.
• Train and test all proctors including High School
partners staff in certifications for TSIA.
• Train proctors and yearly certification test for other
testing platforms Pearson Vue, CLEP, Avant, Tabe, etc.
• Work with vendors to manage purchasing of all
testing units for TSIA, HESI, and Avant.
• Work with instructors so we can deliver the best
testing environment accommodations for all students.
• Work with vendors on purchasing supplies, testing
material, and etc for assessment centers.
• Oversee the administering of all exams given at both
campuses as well as resolve any issues that occur at
either campus.
• Serve on the testing council board.
• Part of the Rising Star Academy.
• Other duties as given.

78 | DEPARTMENT PROFILES

Mickey Barnett PT Proctors Sara Armstrong
Carolyn Andrews Franchesca Davis
Nancy Chiles

DEPARTMENT PROFILES| 79

Morgan Bell Isai Angelina

PT Lab Assistant PT Lab Assistant

John Burson John Cardwell

PT Tutor-MA Level III, Math PT Tutor-MA Level III, Chemistry
PT Tutor, TRIO

DEPARTMENT PROFILES| 81

Becky Cavalier Marsha Curry

PT Tutor-MA Level III, Math & Accounting PT Tutor-MA Level III, Writing

STRENGTH QUESTS:
1. Harmony
2. Connectedness
3. Input
4. Includer
5. Responsibility

Ann Griffin “Ruth” Sommy Ham

PT Tutor-MA Level II, Writing PT Tutor-BS Level III, Writing

STRENGTH QUESTS:
1. Input
2. Intellection
3. Learner
4. Arranger
5. Developer

DEPARTMENT PROFILES| 83

Bill Ip Don Keene

PT Tutor-MA Level I, Math PT Tutor-BA Level III, Math & Physics

Betty Miller Christine Naspinski

PT Tutor-MA Level III, Writing PT Tutor-MA Level III, Physics, Chemistry
& Math
STRENGTH QUESTS:
1. Intellection STRENGTH QUESTS:
2. Learner 1. Learner
3. Input 2. Input
4. Achiever 3. Intellection
5. Strategic 4. Deliberative
5. Analytical

DEPARTMENT PROFILES| 85

Zach Okuhara Elaheh Rajabigamasaie

PT Tutor-BS Level I, Math PT Tutor-MA Level III, Math

STRENGTH QUESTS: STRENGTH QUESTS:
1. Consistency 1. Achiever
2. Deliberative 2. Communication
3. Adaptability 3. Focus
4. Analytical 4. Activator
5. Empathy 5. Strategic

Mustafa Rizvi Christine Stobart

PT Tutor-BS Level III, Math PT Tutor-BS Level III, Math

STRENGTH QUESTS: STRENGTH QUESTS:
1. Learner 1. Responsibility
2. Positivity 2. Harmony
3. Achiever 3. Discipline
4. Developer 4. Consistency
5. Restorative 5. Learner

DEPARTMENT PROFILES| 87

John Paul Watson Carolyn Yohe

PT Tutor-MA Level III, Math PT Tutor-BS Level III, Biology, A&P
PT Tutor, TRIO

STRENGTH QUESTS:
1. Consistency
2. Developer
3. Responsibility
4. Relator
5. Restorative

Lindsay Bien Alicia Jaqubino

PT Tutor-BS, Writing PT Tutor-MA ,Writing

DEPARTMENT PROFILES| 89



T R I O ST UDEN T
SU P P OR T SER VICES

Emmitt Carter, Ed.D DUTIES
• Develop and manage budgets for area of over
Student Services Manager $1,000,000; Monitors grant expenditures adhering
STRENGTH QUESTS: to federal regulations and submits periodic reports
1. Strategic relating to funding; Develops, organizes, and submits
2. Responsibility proposal to funding agency for grant funding
3. Learner • Responsible for purchasing, initiating purchasing
4. Achiever contracts, and relationships with outside vendors
5. Assurance • Develop and implement grant activities to meet
stated goals; Works collaboratively with internal and
92 | DEPARTMENT PROFILES external contacts; Serves as college liaison with various
state/federal agencies
• Responsible for personnel management, including
but not limited to hiring, training, and evaluating staff,
and developing and prioritizing schedules, activities,
and projects
• Prepare departmental objectives and coordinates
grant activities with Program Officer and System Office
• Grants department; Evaluates the quality of services
provided and determines ways to improve services and
implement needed changes
• Develop and maintain a variety of campus
community activities associated with program
objectives; Plans and directs the development and
communication of information pertaining to student
participation
• Develop, interpret, and implement all applicable
policies, procedures, and regulations pertaining to
grant;
• Monitors compliance of program to federal/
state regulations and Lone Star College policies and
procedures
• Develop, implement, and evaluate recruitment
activities for program to coincide with other campus
student recruitment strategies

• Server on the following councils: Grants Council, Research and Innovation,
Basic Needs, and College Leadership Council.
• Serves on the following committees: Appeals, Student Activity Fee (Chair),
Diversity Committee.
• Currently is responsible for the coordination of Grad Guru, a campus-wide
app that communicates campus events and workshops
• Serve as a dotted line for the Student Success Institute Coordinator

DEPARTMENT PROFILES| 93

Durell Forte DUTIES
• Serve as a first point of contact for new and
Staff Assistant I, TRIO prospective TRIO students
• Coordinate office communication via front desk
STRENGTH QUESTS: phone and email
1. Responsibility • Manage advisor calendars by scheduling student
2. Includer interviews, intake sessions, and advising appointments
3. Positivity • Contribute to program recruitment and marketing
4. Relator activities, including building relationships with other
5. Learner campus departments and organizations
• Document and record student academic need,
maintain accurate records (student files, contact logs,
and case notes)
• Create and distribute marketing and recruitment
materials for TRIO program and Trailblazers
• Maintain program digital information via Lone Star
website, social media, and ViewSonic
• Distribute tutoring schedule and maintain upkeep of
tutoring log
• Oversee supply and inventory lists including
office supplies, student supplies, lending library, and
professional closet
• Service technology in TRIO area ensuring all
software and programs are up-to-date
• Serve as a liaison for students between faculty,
administrators and campus staff to advance student
academic success

94 | DEPARTMENT PROFILES

Flonisha Dames DUTIES
• Provide academic, career and transfer advising to
Advisor II, TRIO a cohort of students (first generation, documented
disability, receives financial aid and academic need)
STRENGTH QUESTS: including assistance with course selections, degree/
1. Communication educational planning and transferring to a 4 year
2. Adaptability University.
3. Positivity • Serve as a liaison for students between faculty,
4. Woo administrators and campus staff to advance student
5. Includer academic success.
• Assist with developing and presenting student
focused academic , career and program related
workshops.
• Contribute to program recruitment and marketing
activities, including building relationships with other
campus departments and organizations.
• Document and record student academic need,
maintain accurate records (student files, contact logs
and case notes)
• Oversee and Lead Advisor for TRIO Trailblazers
Gavel Club. Assisting students with their goal to
become an effective communicator and leader. Provide
a supportive and positive learning experience which
empowers students to develop communication and
leadership skills, resulting in greater self confidence
and growth.
• I regularly serve on committees such as GRIT
Summit, Diversity Council, TEDx (Ted Talks), and
Hiring Committee’s

DEPARTMENT PROFILES| 95

Robin Brockinton DUTIES
• Provide academic, career and transfer advising to
Advisor II, TRIO a cohort of students (first generation, documented
disability, receives financial aid and academic need)
STRENGTH QUESTS: including assistance with course selections, degree/
1. Restorative educational planning, and transferring to a 4 year
2. Individualization University
3. Connectedness • Serve as a liaison for students between faculty,
4. Relator administrators and campus staff to advance student
5. Intellection academic success
• Assist with developing and presenting student
focused academic, career, and program related
workshops
• Contribute to program recruitment and marketing
activities, including building relationships with other
campus departments and organizations
• Document and record student academic need,
maintain accurate records (student files, contact logs,
and case notes)
• Oversee the TRIO Advisory Council (TAC), a
TRIO student leadership group, and organize monthly
meetings and volunteer opportunities for participants

96 | DEPARTMENT PROFILES

John Burson Carolyn Yohe

PT Tutor, TRIO PT Tutor, TRIO
PT Tutor-MA Level III, Math PT Tutor-BS Level III, Biology, A&P

STRENGTH QUESTS:
1. Consistency
2. Developer
3. Responsibility
4. Relator
5. Restorative

DEPARTMENT PROFILES| 97



S T U DEN T SUCCESS
INS T I T U T E

Rosalin Lambey DUTIES
• Provide academic, career, and transfer advising
Coordinator III, SSI to all SSI students. This includes assistance with
course selections, degree/educational planning, and
STRENGTH QUESTS: transferring to a 4-year University
1. Relator • Serve as a liaison for students between faculty,
2. Input administrators, and campus staff to advance student
3. Positivity academic success
4. Achiever • Plan and execute student focused academic, career,
5. Arranger and program related workshops
• Train and support new and existing mentors
• Pair new mentors with student mentees
• Create and disseminate mentor documents
• Interview and train new student ambassadors
• Plan and implement campus recruitment and
marketing activities, including building relationships
with other campus departments and organizations.
This includes classroom presentations, tabling events,
and mass emails
• Co-chair system wide student leadership conference
• Maintain confidential student records
• Serves on several campus and system committees:
Diversity Council, Grants Council, SSI Task Force,
Healthy U Planning
• Lead Advisor for the Black Student Association

100 | DEPARTMENT PROFILES