TVI : MUNTINLUPA CITY TECHNICAL INSTITUTE
SECTOR : TOURISM SECTOR
QUALIFICATION : COOKERY NC II
TRAINING DURATION : 351 + 95 SIL hours =446 hours
NAME OF TRAINER :
Basic Competencies
TRAINING PLAN
53 hours
COURSE COOKERY NC II
UNIT OF PARTICIPATE IN WORKPLACE COMMUNICATION
COMPETENCY
MODULE TITLE PARTICIPATING IN WORKPLACE COMMUNICATION
MODALITY: Check Which modality will be applied/ Multi-modal is allowed
( ) Full Online ( ) Blended Online ( ) Distance Learning
LEARNING OUTCOMES CONTENTS LEARNING RESOURCES
LO1. Obtain and convey 1.1Effective verbal and For online learning
workplace information nonverbal eLearning Lecture
communication using
1.2 Different modes Zoom/Facebook/Messen
of communication ger
1.3 Medium of LMS eCBLM Information
communication in the Sheet Obtaining and
workplace conveying workplace
1.4Organizational information
policies Watch youtube videos in
1.5Communication Obtaining and conveying
procedures and workplace information
systems
1.6 Lines of Synchronous communication
Communication between trainer and learners
1.7Technology relevant
to the enterprise and Zoom
the individual’s work Facebook live
responsibilities Facebook messenger
1.8Workplace etiquette Google meet
Asynchronous communication
1.1 Following simple between trainer and learners
spoken language Facebook page
1.2Performing routine Online forum
workplace duties Video streaming comment
following simple written section
notices
1.3Participating in Technical support system
workplace meetings Group chat
and discussions Emergency support
1.4 Preparing work- hotline
related documents
1.5Estimating, For offline learning
calculating and Digitized learning materials ;
recording routine
workplace measures Printed CBLM
1.6 Relating/ Training manuals
Interacting with people Text books
of various levels in the Study guides
workplace Powerpoint presentation
1.7 Gathering and
providing basic (slides)
information in response Interactive videos
to workplace Digital contents from LMS
requirements
1.8 Basic business
writing skills
19 Interpersonal skills
in the workplace
2.0 Active-listening
skills
LO2. Perform duties 2.1 Effective verbal For online learning
following workplace and non-verbal eLearning Lecture
instructions communication using
2.2 Different modes Zoom/Facebook/Messen
of communication ger
2.3 Medium of LMS eCBLM Information
communication in the Sheet Performing duties
workplace following workplace
2.4Organizational/ instructions
Workplace policies Watch youtube videos in
2.5Communication Performing duties
procedures and following workplace
systems instructions
2.6 Lines of
communication Synchronous communication
2.7Technology relevant between trainer and learners
to the enterprise and
the individual’s work Zoom
responsibilities Facebook live
2.8 Effective Facebook messenger
questioning techniques Google meet
(clarifying and probing) Asynchronous communication
2.9Workplace etiquette between trainer and learners
Facebook page
2.1 Following simple Online forum
spoken instructions Video streaming comment
2.2Performing routine
workplace duties section
following simple written Technical support system
notices
2.3Participating in Group chat
workplace meetings Emergency support
and discussions
2.4Completing work- hotline
related documents
2.5Estimating, For offline learning
calculating and Digitized learning materials ;
recording routine
workplace measures Printed CBLM
2.6 Relating/ Training manuals
Responding to people Text books
of various levels in the Study guides
workplace Powerpoint presentation
2.7Gathering and
providing information in (slides)
response to workplace Interactive videos
requirements Digital contents from LMS
2.8 Basic
questioning/querying
2.9 Skills in reading
for information
2.10 Skills in locating
LO3. Complete relevant 3.1 Effective verbal For online learning
work- related documents and non-verbal eLearning Lecture
communication using
3.2 Different modes Zoom/Facebook/Messen
of communication ger
3.3Workplace forms LMS eCBLM Information
and documents Sheet Completing
3.4Organizational/ relevant work- related
Workplace policies documents
3.5Communication Watch youtube videos in
procedures and Completing relevant work-
systems related documents
3.6Technology relevant
to the enterprise and Synchronous communication
the individual’s work
responsibilities between trainer and learners
Zoom
3.1Completing work- Facebook live
related documents Facebook messenger
3.2 Applying Google meet
operations of addition,
subtraction, division Asynchronous communication
and multiplication between trainer and learners
3.3 Gathering and
providing information in Facebook page
response to workplace Online forum
requirements Video streaming comment
3.4 Effective record
keeping skills section
Technical support system
Group chat
Emergency support
hotline
For offline learning
Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
COURSE COOKERY NC II
UNIT OF WORK IN A TEAM ENVIRONMENT
COMPETENCY
MODULE TITLE WORKING IN A TEAM ENVIRONMENT
MODALITY: Check Which modality will be applied/ Multi-modal is allowed
( ) Full Online ( ) Blended Online ( ) Distance Learning
LEARNING OUTCOMES CONTENTS LEARNING RESOURCES
LO1 . Describe team role 1.1Group structure For online learning
and scope 1.2Group development eLearning Lecture
1.3Sources of using
information Zoom/Facebook/Messen
ger
1.1Communicating LMS eCBLM Information
with others, Sheet Describing team
appropriately role and scope
consistent with the
culture of the Watch youtube videos in
workplace Describing team role
1.2Developing ways in and scope
improving work
structure and Synchronous communication
performing respective between trainer and learners
roles in the group or
organization Zoom
Facebook live
Facebook messenger
Google meet
Asynchronous communication
between trainer and learners
Facebook page
Online forum
Video streaming comment
section
Technical support system
Group chat
Emergency support
hotline
LO2 . Identify one’s role 2.1Team roles and For offline learning
and responsibility within a objectives Digitized learning materials ;
team 2.2 Team structure
and parameters Printed CBLM
2.3 Team Training manuals
development Text books
2.4Sources of Study guides
Information Powerpoint presentation
2.1Communicating (slides)
with others, Interactive videos
appropriately Digital contents from LMS
consistent with the For online learning
culture of the eLearning Lecture
workplace
2.2Developing ways in using
improving work Zoom/Facebook/Messen
ger
LMS eCBLM Information
Sheet. Identifying one’s
role and responsibility
within a team
Watch youtube videos in
. Identifying one’s role
and responsibility within a
team
Synchronous communication
between trainer and learners
structure and Zoom
performing respective Facebook live
roles in the group or Facebook messenger
organization Google meet
Asynchronous communication
between trainer and learners
Facebook page
Online forum
Video streaming comment
section
Technical support system
Group chat
Emergency support
hotline
LO3 Work as a team 3.1Communication For offline learning
member Process Digitized learning materials ;
3.2Workplace
communication Printed CBLM
protocol Training manuals
3.3 Team planning Text books
and Study guides
decision making Powerpoint presentation
3.4 Team thinking
3.5 Team roles (slides)
3.6Process of team Interactive videos
development Digital contents from LMS
3.7Workplace context For online learning
3.1Communicating eLearning Lecture
appropriately,
consistent with the using
culture of the Zoom/Facebook/Messen
workplace ger
3.2Interacting LMS eCBLM Information
effectively with others Sheet Working as a team
3.3Deciding as an member
individual and as a Watch youtube videos in
group using group Working as a team
think strategies and member
Synchronous communication
between trainer and learners
Zoom
Facebook live
Facebook messenger
Google meet
Asynchronous communication
between trainer and learners
Facebook page
Online forum
techniques Video streaming comment
3.4Contributing to section
Resolution of issues
and concerns Technical support system
Group chat
Emergency support
hotline
For offline learning
Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
COURSE COOKERY NC II
UNIT OF SOLVE/ADDRESS GENERAL WORKPLACE PROBLEMS
COMPETENCY
MODULE TITLE SOLVING /ADDRESSING GENERAL WORKPLACE PROBLEMS
MODALITY: Check Which modality will be applied/ Multi-modal is allowed
( ) Full Online () Blended Online ( ) Distance Learning
LEARNING OUTCOMES CONTENTS LEARNING RESOURCES
LO1. Identify routine 1.1 Current industry For online learning
problems hardware and software eLearning Lecture
products and services using
1.2Industry Zoom/Facebook/Messen
maintenance, service ger
and helpdesk LMS eCBLM Information
practices, processes Sheet Identifying routine
and procedures problems
1.3Industry standard Watch youtube videos in
diagnostic tools Identifying routine
1.4Malfunctions and problems
resolutions
1.1Identifying current Synchronous communication
industry hardware and between trainer and learners
software products and
services Zoom
1.2Identifying current Facebook live
industry maintenance, Facebook messenger
Google meet
LO2. Look for solutions services and helpdesk Asynchronous communication
to routine problems practices, processes between trainer and learners
and procedures.
1.3Identifying current Facebook page
industry standard Online forum
diagnostic tools Video streaming comment
1.4Describing common
malfunctions and section
resolutions. Technical support system
1.5Determining the
root cause of a Group chat
routine malfunction Emergency support
2.1 Current industry hotline
hardware and software
products and services For offline learning
2.2Industry service Digitized learning materials ;
and helpdesk
practices, processes Printed CBLM
and procedures Training manuals
2.3Operating systems Text books
2.4 Industry Study guides
standard diagnostic Powerpoint presentation
tools
2.5Malfunctions and (slides)
resolutions. Interactive videos
2.6 Root cause Digital contents from LMS
analysis For online learning
eLearning Lecture
2.1Identifying current
industry hardware and using
software products and Zoom/Facebook/Messen
services ger
2.2Identifying services LMS eCBLM Information
and helpdesk Sheet Looking for
practices, processes solutions to routine
and procedures. problems
2.3Identifying Watch youtube videos in
operating system Looking for solutions to
2.4Identifying current routine problems
industry standard
Synchronous communication
between trainer and learners
Zoom
Facebook live
Facebook messenger
Google meet
Asynchronous communication
between trainer and learners
Facebook page
Online forum
Video streaming comment
section
Technical support system
LO3. Recommend diagnostic tools Group chat
solutions to problems 2.5Describing common Emergency support
malfunctions and
resolutions. hotline
2.6Determining the
root cause of a For offline learning
routine malfunction Digitized learning materials ;
3.1Standard Printed CBLM
procedures Training manuals
3.2Documentation Text books
produce Study guides
Powerpoint presentation
3.1Producing
documentation that (slides)
recommends solutions Interactive videos
to problems Digital contents from LMS
3.2Following For online learning
established eLearning Lecture
procedures
using
Zoom/Facebook/Messen
ger
LMS eCBLM Information
Sheet Recommending
solutions to problems
Watch youtube videos in
Recommending solutions
to problems
Synchronous communication
between trainer and learners
Zoom
Facebook live
Facebook messenger
Google meet
Asynchronous communication
between trainer and learners
Facebook page
Online forum
Video streaming comment
section
Technical support system
Group chat
Emergency support
hotline
For offline learning
Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
COURSE COOKERY NC II
UNIT OF DEVELOP CAREER AND LIFE DECISIONS
COMPETENCY
MODULE TITLE DEVELOPING CAREER AND LIFE DECISIONS
MODALITY: Check Which modality will be applied/ Multi-modal is allowed
( ) Full Online ( ) Blended Online ( ) Distance Learning
LEARNING OUTCOMES CONTENTS LEARNING RESOURCES
LO1. Manage one’s 1.1 Self- For online learning
emotion management eLearning Lecture
strategies that assist in using
regulating behavior Zoom/Facebook/Messen
and achieving personal ger
and learning goals LMS eCBLM Information
(e.g. Nine self- Sheet Managing one’s
management emotion
strategies according to Watch youtube videos in
Robert Kelley) Managing one’s emotion
1.2 Enablers and
barriers in achieving Synchronous communication
personal and career between trainer and learners
goals
1.3Techniques in Zoom
handling negative Facebook live
emotions and Facebook messenger
unpleasant situation in Google meet
the workplace such as Asynchronous communication
frustration, between trainer and learners
anger, worry, anxiety, Facebook page
etc. Online forum
Video streaming comment
1.1 Managing
properly one’s section
emotions and Technical support system
recognizing situations
that cannot be Group chat
changed and accept Emergency support
them and remain
hotline
professional For offline learning
1.2Developing self- Digitized learning materials ;
discipline, working
independently and Printed CBLM
showing initiative to Training manuals
achieve personal and Text books
career goals Study guides
1.3 Showing Powerpoint presentation
confidence, and
resilience in the face of (slides)
setbacks and Interactive videos
frustrations and other Digital contents from LMS
negative emotions and
unpleasant situations
in the workplace
LO2. Develop reflective 2.1 Basic SWOT For online learning
practice analysis eLearning Lecture
2.2 Strategies to using
improve one’s attitude Zoom/Facebook/Messen
in the workplace ger
2.3 Gibbs’ LMS eCBLM Information
Reflective Cycle/Model Sheet Developing
(Description, Feelings, reflective practice
Evaluation, Analysis, Watch youtube videos in
Conclusion, and Action Developing reflective
plan) practice
2.1 Using the basic Synchronous communication
SWOT analysis as between trainer and learners
self- assessment
strategy Zoom
2.2Developing Facebook live
reflective practice Facebook messenger
through realization of Google meet
limitations, likes/ Asynchronous communication
dislikes; through between trainer and learners
showing of self- Facebook page
confidence Online forum
2.3Demonstrating self- Video streaming comment
acceptance and being
able to accept section
challenges Technical support system
Group chat
Emergency support
hotline
For offline learning
Digitized learning materials ;
LO3. Boost self- 3.1 Four Printed CBLM
confidence and develop components of self- Training manuals
self- regulation regulation based on Text books
Self- Regulation Study guides
Theory (SRT) Powerpoint presentation
3.2 Personality
development concepts (slides)
3.3 Self-help Interactive videos
concepts (e. g., 7 Digital contents from LMS
Habits by Stephen For online learning
Covey, transactional eLearning Lecture
analysis,
psycho-spiritual using
concepts) Zoom/Facebook/Messen
ger
3.1Performing effective LMS eCBLM Information
communication skills – Sheet Boosting self-
reading, writing, confidence and
conversing skills developing self-
regulation
3.2 Showing Watch youtube videos in
affective skills – Boosting self- confidence
flexibility, adaptability, and developing self-
etc. regulation
3.3 Self- Synchronous communication
assessment for between trainer and learners
determining one’s
strengths and Zoom
weaknesses Facebook live
Facebook messenger
Google meet
Asynchronous communication
between trainer and learners
Facebook page
Online forum
Video streaming comment
section
Technical support system
Group chat
Emergency support
hotline
For offline learning
Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
COURSE COOKERY NC II
UNIT OF CONTRIBUTE TO WORKPLACE INNOVATION
COMPETENCY
MODULE TITLE CONTRIBUTING TO WORKPLACE INNOVATION
MODALITY: Check Which modality will be applied/ Multi-modal is allowed
( ) Full Online ( ) Blended Online ( ) Distance Learning
LEARNING OUTCOMES CONTENTS LEARNING RESOURCES
LO1. Identify 1.1 Roles of For online learning
opportunities to do things individuals in eLearning Lecture
better suggesting and making using
improvements. Zoom/Facebook/Messen
1.2 Positive impacts ger
and challenges in LMS eCBLM Information
innovation. Sheet Identifying
1.3 Types of opportunities to do things
changes and better
responsibility. Watch youtube videos in
1.4 Seven habits of Identifying opportunities
highly effective people. to do things better
1.1Identifying Synchronous communication
opportunities to between trainer and learners
improve and to do
things better. Zoom
Involvement. Facebook live
1.2Identifying the Facebook messenger
positive impacts and Google meet
the challenges of Asynchronous communication
change and innovation. between trainer and learners
1.3Identifying Facebook page
examples of the types Online forum
of changes that are Video streaming comment
within and
outside own scope of section
responsibility Technical support system
Group chat
Emergency support
hotline
For offline learning
LO2. Discuss and develop 2.1 Roles of Digitized learning materials ;
ideas with others individuals in Printed CBLM
suggesting and making Training manuals
improvements. Text books
2.2 Positive impacts Study guides
and challenges in Powerpoint presentation
innovation. (slides)
2.3 Types of Interactive videos
changes and Digital contents from LMS
responsibility.
2.4 Seven habits of For online learning
highly effective people. eLearning Lecture
using
2.1Identifying Zoom/Facebook/Messen
opportunities to ger
improve and to do LMS eCBLM Information
things better. Sheet Discussing and
Involvement. developing ideas with
2.2Identifying the others
positive impacts and Watch youtube videos in
the challenges of Discussing and
change and innovation. developing ideas with
2.3 Providing others
examples of the types
of changes that are Synchronous communication
within and outside own between trainer and learners
scope of responsibility
2.4Communicating Zoom
ideas for change Facebook live
through small group Facebook messenger
discussions and Google meet
meetings Asynchronous communication
between trainer and learners
Facebook page
Online forum
Video streaming comment
section
Technical support system
Group chat
Emergency support
hotline
For offline learning
Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
LO3. Integrate ideas for 3.1 Roles of (slides)
change in the workplace individuals in Interactive videos
suggesting and making Digital contents from LMS
improvements. For online learning
3.2 Positive impacts eLearning Lecture
and challenges in
innovation. using
3.3 Types of Zoom/Facebook/Messen
changes and ger
responsibility. LMS eCBLM Information
3.4 Seven habits of Sheet Integrating ideas
highly effective people. for change in the
3.5 Basic research workplace
skills. Watch youtube videos in
Integrating ideas for
change in the workplace
3.1Identifying Synchronous communication
opportunities to between trainer and learners
improve and to do
things better. Zoom
Involvement. Facebook live
3.2Identifying the Facebook messenger
positive impacts and Google meet
the challenges of Asynchronous communication
change and innovation. between trainer and learners
3.3 Providing Facebook page
examples of the types Online forum
of changes that are Video streaming comment
within and outside own
scope of responsibility. section
3.4Communicating Technical support system
ideas for change
through small group Group chat
discussions and Emergency support
meetings.
3.5Demonstrating skills hotline
in analysis and
interpretation of data. For offline learning
Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
COURSE COOKERY NC II
UNIT OF PRESENT RELEVANT INFORMATION
COMPETENCY
MODULE TITLE PRESENTING RELEVANT INFORMATION
MODALITY: Check Which modality will be applied/ Multi-modal is allowed
( ) Full Online ( ) Blended Online ( ) Distance Learning
LEARNING OUTCOMES CONTENTS LEARNING RESOURCES
LO1. Gather data/ 1.1Organisational For online learning
information protocols eLearning Lecture
1.2Confidentiality using
1.3 Accuracy Zoom/Facebook/Messen
1.4 Business ger
mathematics and LMS eCBLM Information
statistics Sheet Gathering data/
1.5 Data analysis information
techniques/proced Watch youtube videos in
ures Gathering data/
1.6 Reporting information
requirements to a
range of audiences Synchronous communication
1.7Legislation, policy between trainer and learners
and procedures
relating to the conduct Zoom
of evaluations Facebook live
1.8Organisational Facebook messenger
values, ethics and Google meet
codes of conduct Asynchronous communication
between trainer and learners
1.1Describing Facebook page
organisational Online forum
protocols relating to Video streaming comment
client liaison
1.2 Protecting section
confidentiality Technical support system
1.3Describing
accuracy Group chat
1.4Computing Emergency support
business mathematics
and statistics hotline
1.5Describing data
analysis techniques/ For offline learning
procedures Digitized learning materials ;
1.6 Reporting
requirements to a Printed CBLM
range of audiences Training manuals
1.7 Stating Text books
Study guides
Powerpoint presentation
(slides)
legislation, policy and Interactive videos
procedures relating to Digital contents from LMS
the conduct of
evaluations
1.8 Stating
organisational
values, ethics and
codes of conduct
LO2. Assess gathered 2.1 Business For online learning
data/ information mathematics and eLearning Lecture
statistics using
2.2 Data analysis Zoom/Facebook/Messen
techniques/ ger
procedures LMS eCBLM Information
2.3 Reporting Sheet Assessing gathered
requirements to a data/ information
range of audiences Watch youtube videos in
2.4Legislation, policy Assessing gathered data/
and procedures information
relating to the conduct
of evaluations Synchronous communication
2.5 Organisational between trainer and learners
values, ethics and
codes of conduct Zoom
Facebook live
2.1Computing Facebook messenger
business mathematics Google meet
and statistics Asynchronous communication
2.2Describing data between trainer and learners
analysis techniques/ Facebook page
procedures Online forum
2.3 Reporting Video streaming comment
requirements to a
range of audiences section
2.4 Stating Technical support system
legislation, policy and
procedures relating to Group chat
the conduct of Emergency support
evaluations
2.5 Stating hotline
organisational values,
ethics and codes of For offline learning
conduct Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
LO3. Record and present 3.1 Data analysis Digital contents from LMS
information techniques/ For online learning
procedures
3.2 Reporting eLearning Lecture
requirements to a using
range of audiences Zoom/Facebook/Messen
3.3Legislation, policy ger
and procedures
relating to the conduct LMS eCBLM Information
of evaluations Sheet Recording and
3.4Organisational presenting information
values, ethics and
codes of conduct Watch youtube videos in
Recording and presenting
3.1Describing data information
analysis techniques/
procedures Synchronous communication
3.2 Reporting between trainer and learners
requirements to a
range of audiences Zoom
3.3 Stating Facebook live
legislation, policy and Facebook messenger
procedures relating to Google meet
the conduct of Asynchronous communication
evaluations between trainer and learners
3.4 Stating Facebook page
organisational values, Online forum
ethics and codes of Video streaming comment
conduct practices
section
Technical support system
Group chat
Emergency support
hotline
For offline learning
Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
COURSE COOKERY NC II
UNIT OF PRACTICE OCCUPATIONAL SAFETY AND HEALTH POLICIES AND
COMPETENCY PROCEDURES
MODULE TITLE PRACTICING OCCUPATIONAL SAFETY AND HEALTH POLICIES
AND PROCEDURES
MODALITY: Check Which modality will be applied/ Multi-modal is allowed
( ) Full Online () Blended Online ( ) Distance Learning
LEARNING OUTCOMES CONTENTS LEARNING RESOURCES
LO1. Identify OSH 1.1. OSH preventive For online learning
compliance requirements and control eLearning Lecture
requirements using
1.2. Hierarchy of Zoom/Facebook/Messen
Controls ger
1.3. Hazard LMS eCBLM Information
Prevention and Control Sheet. Identifying OSH
1.4. General OSH compliance requirements
principles Watch youtube videos in
1.5. Work standards . Identifying OSH
and procedures compliance requirements
1.6. Safe handling
procedures of tools, Synchronous communication
equipment and between trainer and learners
materials
1.7. Standard Zoom
emergency plan and Facebook live
procedures in the Facebook messenger
workplace Google meet
Asynchronous communication
1.1.Communication between trainer and learners
skills Facebook page
1.2.Interpersonal skills Online forum
1.3. Critical thinking Video streaming comment
skills
1.4.Observation skills section
Technical support system
Group chat
Emergency support
hotline
For offline learning
Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
LO2. Prepare OSH 2.1.Resources For online learning
requirements for necessary to execute eLearning Lecture
compliance hierarchy of controls using
2.2. General OSH Zoom/Facebook/Messen
LO3. Perform tasks in principles ger
accordance with relevant 2.3. Work standards LMS eCBLM Information
OSH policies and and procedures Sheet Preparing OSH
procedures 2.4. Safe handling requirements for
procedures of tools, compliance
equipment and Watch youtube videos in
materials Preparing OSH
2.5. Different OSH requirements for
control measures compliance
2.1.Communication Synchronous communication
skills between trainer and learners
2.2.Estimation skills
2.3.Interpersonal skills Zoom
2.4. Critical thinking Facebook live
skills Facebook messenger
2.5.Observation skills Google meet
2.6. Material, tool Asynchronous communication
and equipment between trainer and learners
identification skills Facebook page
Online forum
Video streaming comment
section
Technical support system
Group chat
Emergency support
hotline
3.1 Relevant OSH For offline learning
work procedures are Digitized learning materials ;
identified in
accordance with Printed CBLM
workplace policies and Training manuals
procedures Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
For online learning
eLearning Lecture
using
Zoom/Facebook/Messen
ger
LMS eCBLM Information
3.2 Work Activities Sheet. Performing tasks
are executed in in accordance with
accordance with OSH relevant OSH policies and
work standards procedures
3.3 Non-compliance Watch youtube videos in
work activities are . Performing tasks in
reported to appropriate accordance with relevant
Personnel OSH policies and
Communication skills procedures
3.3Interpersonal skills
3.4Troubleshooting Synchronous communication
skills between trainer and learners
3.5 Critical thinking
skills Zoom
3.6Observation skills Facebook live
Facebook messenger
Google meet
Asynchronous communication
between trainer and learners
Facebook page
Online forum
Video streaming comment
section
Technical support system
Group chat
Emergency support
hotline
For offline learning
Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
COURSE COOKERY NC II
UNIT OF EXERCISE EFFICIENT AND EFFECTIVE SUSTAINABLE PRACTICES
COMPETENCY IN THE WORKPLACE
MODULE TITLE EXERCISING EFFICIENT AND EFFECTIVE SUSTAINABLE
PRACTICES IN THE WORKPLACE
MODALITY: Check Which modality will be applied/ Multi-modal is allowed
( ) Full Online () Blended Online ( ) Distance Learning
LEARNING OUTCOMES CONTENTS LEARNING RESOURCES
LO1. Identify the 1.1.Importance of For online learning
efficiency and Environmental Literacy eLearning Lecture
effectiveness of resource 1.2.Environmental using
utilization Work Procedures Zoom/Facebook/Messen
1.3. Waste ger
Minimization LMS eCBLM Information
1.4. Efficient Energy Sheet Identifying the
Consumptions efficiency and
effectiveness of resource
1.1Recording Skills utilization
1.2 Writing Skills Watch youtube videos in
1.3Innovation Skills Identifying the efficiency
and effectiveness of
resource utilization
Synchronous communication
between trainer and learners
Zoom
Facebook live
Facebook messenger
Google meet
Asynchronous communication
between trainer and learners
Facebook page
Online forum
Video streaming comment
section
Technical support system
Group chat
Emergency support
hotline
For offline learning
Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
LO2. Determine causes of 1 Causes of Digital contents from LMS
inefficiency and/or environmental For online learning
ineffectiveness of inefficiencies and
resource utilization ineffectiveness eLearning Lecture
using
2.1 Deductive Zoom/Facebook/Messen
Reasoning Skills ger
2.2 Critical thinking
2.3 Problem Solving LMS eCBLM Information
2.4Observation Skills Sheet Determining
causes of inefficiency
and/or ineffectiveness of
resource utilization
Watch youtube videos in
Determining causes of
inefficiency and/or
ineffectiveness of
resource utilization
LO3. Convey inefficient 3.1Appropriate Synchronous communication
and ineffective Personnel to address between trainer and learners
environmental practices the environmental
Zoom
Facebook live
Facebook messenger
Google meet
Asynchronous communication
between trainer and learners
Facebook page
Online forum
Video streaming comment
section
Technical support system
Group chat
Emergency support
hotline
For offline learning
Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
For online learning
eLearning Lecture
using
hazards Zoom/Facebook/Messen
3.2Environmental ger
corrective actions LMS eCBLM Information
Sheet Conveying
3.1 Written and Oral inefficient and ineffective
Communication Skills environmental practices
3.2 Critical thinking Watch youtube videos in
3.3 Problem Solving Conveying inefficient and
3.4Observation Skills ineffective environmental
3.5 Practice practices
Environmental
Awareness
Synchronous communication
between trainer and learners
Zoom
Facebook live
Facebook messenger
Google meet
Asynchronous communication
between trainer and learners
Facebook page
Online forum
Video streaming comment
section
Technical support system
Group chat
Emergency support
hotline
For offline learning
Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
COURSE COOKERY NC II
PRACTICE ENTREPRENEURIAL SKILLS IN THE WORKPLACE
UNIT OF
COMPETENCY
MODULE TITLE PRACTICING ENTREPRENEURIAL SKILLS IN THE WORKPLACE
MODALITY: Check Which modality will be applied/ Multi-modal is allowed
( ) Full Online ( ) Blended Online ( ) Distance Learning
LEARNING OUTCOMES CONTENTS LEARNING RESOURCES
LO1. Apply 1.1Workplace best For online learning
entrepreneurial workplace eLearning Lecture
best practices practices, policies and using
Zoom/Facebook/Messen
criteria ger
LMS eCBLM Information
1.2Resource Sheet Applying
entrepreneurial workplace
utilization 1.3Ways in best practices
Watch youtube videos in
fostering Applying entrepreneurial
workplace best practices
entrepreneurial
attitudes:
•Patience
•Honesty
•Quality-
consciousness
•Safety- consciousness
•Resourcefulness
1.1Communication Synchronous communication
skills between trainer and learners
1.2Complying with
quality procedures Zoom
Facebook live
Facebook messenger
Google meet
Asynchronous communication
between trainer and learners
Facebook page
Online forum
Video streaming comment
section
Technical support system
Group chat
Emergency support
hotline
LO2. Communicate 2.1Workplace best For offline learning
Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
For online learning
entrepreneurial workplace practices, policies and eLearning Lecture
best practices using
criteria Zoom/Facebook/Messen
ger
2.2Resource
LMS eCBLM Information
utilization Sheet Communicating
entrepreneurial workplace
2.3 Ways in best practices
fostering Watch youtube videos in
Communicating
entrepreneurial entrepreneurial workplace
best practices
attitudes:
•Patience
•Honesty
•Quality-
consciousness
•Safety- consciousness
•Resourcefulness
2.1Communication Synchronous communication
skills between trainer and learners
2.2Complying with
quality procedures Zoom
2.3Following Facebook live
workplace Facebook messenger
communication Google meet
protocol Asynchronous communication
between trainer and learners
Facebook page
Online forum
Video streaming comment
section
Technical support system
Group chat
Emergency support
hotline
LO3. Implement cost- 3.1 Optimization of For offline learning
effective operations workplace resources Digitized learning materials ;
3.2 5S procedures
and concepts Printed CBLM
3.3 Criteria for cost- Training manuals
effectiveness Text books
3.4 Workplace Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
For online learning
eLearning Lecture
using
Zoom/Facebook/Messen
ger
LMS eCBLM Information
Sheet. Implementing
productivity cost- effective operations
3.5 Impact of Watch youtube videos in
entrepreneuria l
mindset to workplace . Implementing cost-
productivity effective operations
3.6 Ways in
fostering Synchronous communication
entrepreneuria l between trainer and learners
attitudes:
•Quality- Zoom
consciousness Facebook live
•Safety- consciousness Facebook messenger
Google meet
3.1Implementing Asynchronous communication
preservation and between trainer and learners
optimizing workplace Facebook page
resources Online forum
3.2Observing judicious Video streaming comment
use of workplace tools,
equipment and section
materials Technical support system
3.3 Making
constructive Group chat
contributions to office Emergency support
operations
3.4Sustaining ability to hotline
work within allotted
time and finances For offline learning
Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
COOKERY NC II
TRAINING PLAN
16 hours
COURSE Labor Education for graduating students
UNIT OF COMPETENCY Educate Oneself on Labor Employment Facts and Its
MODULE TITLE Existing Guidelines
Educating Oneself on Labor Employment Facts and Its
Existing Guidelines
MODALITY: Check Which modality will be applied/ Multi-modal is allowed
( ) Full Online () Blended Online ( ) Distance Learning
LEARNING OUTCOMES CONTENTS LEARNING RESOURCES
LO1. Discuss pre 1.1 Four components of E-Learning Lecture
employment test tips and self-regulation based on using Google
techniques Self- Regulation Theory Classroom,MCTI.educ
(SRT) ation
1.2 Personality LMS e-CBLM
development concepts Information Sheet on
Essential Pre
1.3 Self-help Employment Test Tips
concepts (e. g., 7 Habits Competency-Based
by Stephen Covey, Workshop for face to
transactional analysis, face instruction for the
psycho- skills components
spiritual concepts
1.1 Performing effective
communication skills –
reading, writing,
conversing skills
1.2 Showing
affective skills – flexibility,
adaptability, etc.
1.3 Self-assessment for
determining one’s
strengths and weaknesses
.1 Work values and ethics
(Code of Conduct, Code of
Ethics, etc.)
2.2 Company policies
2.3 Company operations,
procedures and standards
2.4 Fundamental rights at
work including gender
sensitivity
2.5 Personal hygiene
practices
.1 Work values and ethics
(Code of Conduct, Code of
Ethics, etc.)
2.2 Company policies
2.3 Company operations,
procedures and standards
2.4 Fundamental rights at
work including gender
sensitivity
2.5 Personal hygiene
practices
LO2. Explain workers basic Security of Tenure E-Learning Lecture
rights (Equal Work using Google
Opportunities ) Work Days and Classroom,MCTI.educ
ation
Work Hours
LMS e-CBLM
Weekly Rest Day Information Sheet
about workers basic
Wage and Wage- rights(equal work
opportunities for all)
Related Benefits
Competency-Based
Payment of Wages Workshop for face to
face instruction for the
Employment of skills components
Women
Employment of
Children
Safe Working
Conditions
Right to Self-
Organization and
Collective Bargaining
EC Benefits for
Work-Related
Contingencies
2.1 Work values and
ethics (Code of
Conduct, Code of
Ethics, etc.)
2.2 Company policies
2.3 Company
operations, procedures
and standards
2.4 Fundamental rights
at work including gender
sensitivity
2.5 Personal hygiene
practices
LO3. Develop and implement Title 1 E-Learning Lecture
using Google
a comprehensive Medical,dental and Classroom,MCTI.educ
occupational health occupational safety
program for the Title II Employee’s
benefit of the employees. compensation and ation
state insurance fund
Title III Medicare LMS e-CBLM
Title IV Adult Information Sheet
education about medical,dental
and occupational
safety
Competency-Based
Workshop for face to
face instruction for the
skills components
LO4. Identify an Illegal What is Illegal E-Learning Lecture
recruitment process Recruitment? using Google
Classroom,MCTI.educ
Art 13 (F) of ation
Presidential Decree
No. 442 LMS e-CBLM
Information Sheet
about Illegal
recruitment
Competency-Based
Workshop for face to
face instruction for the
skills components
LO5. Discuss daily minimum Summary of current E-Learning Lecture using
wage rates regional daily Google
minimum wage rates Classroom,MCTI.education
Non- Agriculture, LMS e-CBLM Information
Agriculture Sheet about Daily
minimum wage rates
Competency-Based
Workshop for face to face
instruction for the skills
components
COMMON Competencies
TRAINING PLAN
(18 hours)
Course: COOKERY NC II
Unit of DEVELOP AND UPDATE INDUSTRY KNOWLEDGE
Competency:
Module Title: DEVELOPING AND UPDATING INDUSTRY KNOWLEDGE
Modality: Check which modality will be applied. Multi-modal is
allowed.
( ) Full online
( ) Blended online ( ) Distance
Learning Learning Learning Resources
Outcomes
LO1. Seek Contents
information on
the industry Time management Power point presentation
Ready skills needed about the topic Seeking
information on the
to access industry industry
information
Basic competency eCBLM Information sheet
skills needed to
access the internet For Online learning
Overview of quality eLearning Lecture
assurance in the using
industry Zoom/Facebook/Messen
Role of individual ger
staff members For offline learning
Industry information Digitized learning materials ;
sources Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
LO2. Update 2.1 Time management Power point presentation
continuously 2.2 Ready skills needed to about the topic Updating
relevant access industry information continuously relevant
industry 2.3 Basic competency skills industry knowledge
knowledge needed to access the internet
eCBLM Information sheet
LO3. Develop 3.1 Overview of quality
and update assurance in the industry For Online learning
local 3.2 Role of individual staff eLearning Lecture
knowledge members using
3.3 Industry information Zoom/Facebook/Messen
sources ger
For offline learning
Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
2.1 Time management Power point presentation
2.2 Ready skills needed about the topic
to access industry information Developing and update
2.3 Basic competency local knowledge
skills needed to access the
internet eCBLM Information sheet
3.1 Overview of quality For Online learning
assurance in the industry eLearning Lecture
3.2 Role of individual using
staff members Zoom/Facebook/Messen
3.3 Industry information ger
sources
For offline learning
Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
LO4. Promote 2.1 Time management Power point presentation
products and 2.2 Ready skills needed to about the topic
services to access industry information Promoting products and
customers 2.3 Basic competency skills services to customers
needed to access the internet
eCBLM Information sheet
3.1 Overview of quality
assurance in the industry For Online learning
3.2 Role of individual staff eLearning Lecture
members using
3.3 Industry information Zoom/Facebook/Messen
sources ger
For offline learning
Digitized learning materials ;
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
Course: COOKERY NC II
Unit of OBSERVE WORKPLACE HYGIENE PROCEDURES
Competency:
Module Title: OBSERVING WORKPLACE HYGIENE PROCEDURES
Modality: Check which modality will be applied. Multi-modal is
allowed.
( ) Full online
( ) Blended online ( ) Distance
Learning Learning Learning Resources
Outcomes
Contents
LO1.PRACTICE
Typical hygiene and Power point presentation
control procedures about the topic
PERSONAL in the hospitality and PRACTICING
GROOMING tourism industries PERSONAL GROOMING
AND HYGIENE Overview of AND HYGIENE
legislation and eCBLM Information sheet
LO2. PRACTICE regulation in relation For Online learning
SAFE AND to food handling, eLearning Lecture
HYGIENIC personal and using
HANDLING, general hygiene Zoom/Facebook/Messen
STORAGE AND Knowledge on ger
DISPOSAL OF factors which
FOOD, contribute to For offline learning
BEVERAGE, workplace hygiene Digitized learning materials ;
AND problems
MATERIALS General hazards in Printed CBLM
handling of food, Training manuals
linen and laundry Text books
and garbage, Study guides
including major Powerpoint presentation
causes of
contamination and (slides)
cross-infection Interactive videos
Sources of and Digital contents from LMS
reasons for food
poisoning Power point presentation
Ability to follow about the topic
correct procedures PRACTICING SAFE AND
and instructions HYGIENIC HANDLING,
Ability to handle STORAGE AND
operating tools/ DISPOSAL OF FOOD,
equipment BEVERAGE, AND
Application to hygiene MATERIALS
principles
eCBLM Information sheet
Typical hygiene and
control procedures For Online learning
in the hospitality and eLearning Lecture
tourism industries using
Zoom/Facebook/Messen
Overview of ger
legislation and
regulation in relation For offline learning
to food handling,
personal and
general hygiene
Knowledge on
factors which
contribute to
workplace hygiene
problems
General hazards in
handling of food,
linen and laundry Digitized learning materials ;
and garbage, Printed CBLM
including major Training manuals
causes of Text books
contamination and Study guides
cross-infection Powerpoint presentation
Sources of and (slides)
reasons for food Interactive videos
poisoning Digital contents from LMS
Ability to follow
correct procedures
and instructions
Ability to handle
operating tools/
equipment
Application to hygiene
principles
Course: COOKERY NC II
Unit of PERFORM COMPUTER OPERATIONS
Competency:
Module Title: PERFORMING COMPUTER OPERATIONS
Modality: Check which modality will be applied. Multi-modal is allowed.
( ) Full online ( ) Blended online ( ) Distance Learning
Learning Contents Learning Resources
Outcomes
Basic ergonomics of Power point presentation about the topic
LO1. IDENTIFY
AND keyboard and IDENTIFYING AND EXPLAIN
EXPLAIN
THE computer use THE FUNCTIONS, GENERAL
FUNCTION
S, Main types of FEATURES AND CAPABILITIES
GENERAL computers and OF BOTH HARDWARE AND
FEATURE basic features of SOFTWARE
S AND
CAPABILIT different operating
IES OF
BOTH systems eCBLM Information sheet
HARDWAR
E AND Main parts of a
SOFTWAR
E computer For Online learning
Storage devices and eLearning Lecture using
basic categories of Zoom/Facebook/Messenger
memory For offline learning
Relevant types of Digitized learning materials ;
software Printed CBLM
Peripheral devices Training manuals
OH & S principles Text books
Study guides
and responsibilities Powerpoint presentation (slides)
Reading skills
required to interpret
work instruction Interactive videos
Communication Digital contents from LMS
skills
LO2. PREPARE Basic ergonomics of Power point presentation about
AND USE
APPROPRIATE keyboard and the topic PREPARING AND USE
HARDWARE
AND SOFTWARE computer use APPROPRIATE HARDWARE
ACCORDING TO
TASK Main types of AND SOFTWARE ACCORDING
REQUIREMENT
computers and TO TASK REQUIREMENT
LO3. USE
APPROPRIATE basic features of eCBLM Information sheet
DEVICES AND
PROCEDURES different operating
TO TRANSFER
FILES/DATA systems
Main parts of a For Online learning
computer eLearning Lecture using
Storage devices and Zoom/Facebook/Messenger
basic categories of
memory For offline learning
Relevant types of Digitized learning materials ;
software Printed CBLM
Peripheral devices Training manuals
OH & S principles Text books
and responsibilities Study guides
Reading skills Powerpoint presentation (slides)
required to interpret Interactive videos
work instruction Digital contents from LMS
Communication
skills
Basic Power point presentation about
ergonomics of the topic USING APPROPRIATE
keyboard and DEVICES AND PROCEDURES
computer use TO TRANSFER FILES/DATA
Main types of
computers and eCBLM Information sheet
basic features of
different For Online learning
operating eLearning Lecture using
systems Zoom/Facebook/Messenger
Main parts of a For offline learning
computer Digitized learning materials ;
Storage devices Printed CBLM
and basic Training manuals
categories of Text books
memory Study guides
Relevant types Powerpoint presentation (slides)
of software Interactive videos
Peripheral Digital contents from LMS
devices
OH & S
principles and
responsibilities
Reading skills
required to
interpret work
instruction
Communication
skills
LO4. PRODUCE Basic Power point presentation about
ACCURATE AND
COMPLETE ergonomics of the topic PRODUCING
DATA
ACCORDING TO keyboard and ACCURATE AND COMPLETE
THE
REQUIREMENTS computer use DATA ACCORDING TO THE
LO5.,MAINTAIN Main types of REQUIREMENTS
COMPUTER
SYSTEM computers and eCBLM Information sheet
basic features of
different For Online learning
operating eLearning Lecture using
systems Zoom/Facebook/Messenger
Main parts of a For offline learning
computer Digitized learning materials ;
Storage devices Printed CBLM
and basic Training manuals
categories of Text books
memory Study guides
Relevant types Powerpoint presentation (slides)
of software Interactive videos
Digital contents from LMS
Peripheral
devices
OH & S
principles and
responsibilities
Reading skills
required to
interpret work
instruction
Communication
skills
Basic Power point presentation about
ergonomics of the topic MAINTAINING
keyboard and COMPUTER SYSTEM
computer use eCBLM Information sheet
Main types of
computers and
basic features of For Online learning
different eLearning Lecture using
operating Zoom/Facebook/Messenger
systems
Main parts of a For offline learning
computer Digitized learning materials ;
Storage devices
and basic Printed CBLM
categories of Training manuals
memory Text books
Relevant types Study guides
of software Powerpoint presentation (slides)
Peripheral Interactive videos
devices Digital contents from LMS
OH & S
principles and
responsibilities
Reading skills
required to
interpret work
instruction
Communication
skills
Course: COOKERY NC II
Unit of PERFORM WORKPLACE SAFETY PRACTICES
Competency:
Module Title: PERFORMING WORKPLACE SAFETY PRACTICES
Modality: Check which modality will be applied. Multi-modal is
allowed.
( ) Full online
( ) Blended online ( ) Distance
Learning Learning Learning Resources
Outcomes
LO1 Follow Contents
workplace
procedures for 2.1Communication Power point presentation
health, safety 2.1.1 Interactive about the topic Following
and security communication with others workplace procedures
practices 2.1.2 Interpersonal skills for health, safety and
security practices
2.1.3 Good working
attitude 2.1.4 Ability to work eCBLM Information sheet
quietly; with cooperation;
patience, carefulness, For Online learning
cleanliness and aesthetic values
2.1.5 Ability to focus on
task at hand
2.2 Systems, Processes and eLearning Lecture
Operations using
2.2.1 Workplace health, safety Zoom/Facebook/Messen
and security procedures ger
2.2.2 Emergency For offline learning
procedures Digitized learning materials ;
2.2.3 Personal Printed CBLM
presentation Training manuals
2.3 Safety Practices Text books
Study guides
2.3.1 Proper disposal of Powerpoint presentation
garbage
(slides)
2.3.2 Practice safety Interactive videos
measures Digital contents from LMS
2. 3.3 5S Implementation
2.4 Child sexual exploitation
2.4.1 Identify child sexual
exploitation
2.4.2 Behaviors that may
be exhibited by sex tourist
2.4.3 Reporting
mechanism
2.4.2 Preventive
measures of exploitation
2.5 Child protection duties
relevant to tourism industry
LO 2 3.1 Ability to make decision Power point presentation
PERFORM 3.2 Time management about the topic
CHILD 3.3 Ability to offer alternative PERFORMING CHILD
PROTECTION PROTECTION DUTIES
DUTIES steps RELEVANT TO THE
RELEVANT TO 3.4 Care in handling and TOURISM INDUSTRY
THE TOURISM
INDUSTRY operating equipment eCBLM Information sheet
Ability to use observation and
monitoring techniques For Online learning
2.1Communication eLearning Lecture
2.1.1 Interactive using
communication with others Zoom/Facebook/Messen
ger
2.1.2 Interpersonal skills
2.1.3 Good working For offline learning
Digitized learning materials ;
attitude 2.1.4 Ability to work
quietly; with cooperation; Printed CBLM
patience, carefulness,
cleanliness and aesthetic values
2.1.5 Ability to focus on
task at hand
2.2 Systems, Processes and
Operations
2.2.1 Workplace health, safety
and security procedures
2.2.2 Emergency
procedures
2.2.3 Personal Training manuals
presentation Text books
2.3 Safety Practices Study guides
Powerpoint presentation
2.3.1 Proper disposal of
garbage (slides)
Interactive videos
2.3.2 Practice safety Digital contents from LMS
measures
2. 3.3 5S Implementation
2.4 Child sexual exploitation
2.4.1 Identify child sexual
exploitation
2.4.2 Behaviors that may
be exhibited by sex tourist
2.4.3 Reporting
mechanism
2.4.2 Preventive
measures of exploitation
2.5 Child protection duties
relevant to tourism industry
3.4 Ability to make decision
3.5 Time management
3.6 Ability to offer alternative
steps
3.5 Care in handling and
operating equipment
Ability to use observation and
monitoring techniques
LO 3 OBSERVE 2.1Communication Power point presentation about
AND MONITOR 2.1.1 Interactive the topic OBSERVING AND
PEOPLE communication with others MONITORING PEOPLE
2.1.2 Interpersonal skills
eCBLM Information sheet
2.1.3 Good working
attitude 2.1.4 Ability to work For Online learning
quietly; with cooperation; eLearning Lecture
patience, carefulness, using
cleanliness and aesthetic values Zoom/Facebook/Messen
ger
2.1.5 Ability to focus on
task at hand For offline learning
2.2 Systems, Processes and Digitized learning materials ;
Operations
2.2.1 Workplace health, safety Printed CBLM
and security procedures Training manuals
Text books
2.2.2 Emergency Study guides
procedures Powerpoint presentation
2.2.3 Personal (slides)
presentation Interactive videos
2.3 Safety Practices Digital contents from LMS
2.3.1 Proper disposal of
garbage
2.3.2 Practice safety
measures
2. 3.3 5S Implementation
2.4 Child sexual exploitation
2.4.1 Identify child sexual
exploitation
2.4.2 Behaviors that may
be exhibited by sex tourist
2.4.3 Reporting
mechanism
2.4.2 Preventive
measures of exploitation
2.5 Child protection duties
relevant to tourism industry
3.7 Ability to make decision
3.8 Time management
3.9 Ability to offer alternative
steps
3.6 Care in handling and
operating equipment
Ability to use observation and
monitoring techniques
LO 4 Deal with 2.1Communication Power point presentation
emergency 2.1.1 Interactive about the topic Dealing
situations communication with others with emergency
2.1.2 Interpersonal skills situations
2.1.3 Good working eCBLM Information sheet
attitude 2.1.4 Ability to work
quietly; with cooperation; For Online learning
patience, carefulness, eLearning Lecture
cleanliness and aesthetic values using
Zoom/Facebook/Messen
2.1.5 Ability to focus on ger
task at hand
2.2 Systems, Processes and For offline learning
Operations Digitized learning materials ;
2.2.1 Workplace health, safety
and security procedures Printed CBLM
Training manuals
2.2.2 Emergency Text books
procedures Study guides
Powerpoint presentation
2.2.3 Personal
presentation (slides)
2.3 Safety Practices Interactive videos
Digital contents from LMS
2.3.1 Proper disposal of
garbage
2.3.2 Practice safety
measures
2. 3.3 5S Implementation
2.4 Child sexual exploitation
2.4.1 Identify child sexual
exploitation
2.4.2 Behaviors that may
be exhibited by sex tourist
2.4.3 Reporting
mechanism
2.4.2 Preventive
measures of exploitation
2.5 Child protection duties
relevant to tourism industry
LO 5 Maintain 3.10 Ability to make decision Power point presentation about
safe personal 3.11 Time management the topic Maintaining safe
presentation 3.12 Ability to offer personal presentation
standards standards
alternative steps
3.7 Care in handling and eCBLM Information sheet
operating equipment For Online learning
Ability to use observation and eLearning Lecture
monitoring techniques using
2.1Communication Zoom/Facebook/Messen
2.1.1 Interactive ger
communication with others
For offline learning
2.1.2 Interpersonal skills Digitized learning materials ;
2.1.3 Good working
Printed CBLM
attitude 2.1.4 Ability to work Training manuals
quietly; with cooperation; Text books
patience, carefulness, Study guides
cleanliness and aesthetic values Powerpoint presentation
2.1.5 Ability to focus on (slides)
task at hand Interactive videos
2.2 Systems, Processes and Digital contents from LMS
Operations
2.2.1 Workplace health, safety
and security procedures
2.2.2 Emergency
procedures
2.2.3 Personal
presentation
2.3 Safety Practices
2.3.1 Proper disposal of
garbage
2.3.2 Practice safety
measures
2. 3.3 5S Implementation
2.4 Child sexual exploitation
2.4.1 Identify child sexual
exploitation
2.4.2 Behaviors that may
be exhibited by sex tourist
2.4.3 Reporting
mechanism
2.4.2 Preventive
measures of exploitation
2.5 Child protection duties
relevant to tourism industry
LO 6 Maintain a 3.13 Ability to make decision Power point presentation
safe and secure 3.14 Time management about the topic
workplace 3.15 Ability to offer Maintaining a safe and
secure workplace
alternative steps
3.8 Care in handling and eCBLM Information sheet
operating equipment For Online learning
Ability to use observation and eLearning Lecture
monitoring techniques using
Zoom/Facebook/Messen
2.1Communication ger
2.1.1 Interactive
communication with others For offline learning
2.1.2 Interpersonal skills Digitized learning materials ;
2.1.3 Good working Printed CBLM
attitude 2.1.4 Ability to work Training manuals
quietly; with cooperation; Text books
patience, carefulness, Study guides
cleanliness and aesthetic values Powerpoint presentation
2.1.5 Ability to focus on (slides)
task at hand Interactive videos
2.2 Systems, Processes and Digital contents from LMS
Operations
2.2.1 Workplace health, safety
and security procedures
2.2.2 Emergency
procedures
2.2.3 Personal
presentation
2.3 Safety Practices
2.3.1 Proper disposal of
garbage
2.3.2 Practice safety
measures
2. 3.3 5S Implementation
2.4 Child sexual exploitation
2.4.1 Identify child sexual
exploitation
2.4.2 Behaviors that may
be exhibited by sex tourist
2.4.3 Reporting
mechanism
2.4.2 Preventive
measures of exploitation
2.5 Child protection duties
relevant to tourism industry
3.16 Ability to make decision
3.17 Time management
3.18 Ability to offer
alternative steps
3.9 Care in handling and
operating equipment
Ability to use observation and
monitoring techniques
Course: COOKERY NC II
Unit of PROVIDE EFFECTIVE CUSTOMER SERVICE
Competency:
Module Title: PROVIDING EFFECTIVE CUSTOMER SERVICE
Modality: Check which modality will be applied. Multi-modal is
allowed.
( ) Full online
( ) Blended online ( ) Distance
Learning Learning Learning Resources
Outcomes
LO 1 Greet Contents
customer
1 Communication Power point presentation
2.1.1 Interactive about the topic Greeting
communication with others customer
2.1.2 Interpersonal skills/
social graces with eCBLM Information sheet
sincerity For Online learning
2.2 Safety Practices
2.2.1 Safe work practices eLearning Lecture
2.2.2 Personal hygiene using
Zoom/Facebook/Messen
2.3 Attitude ger
2.3.1 Attentive,
For offline learning
patient and cordial Digitized learning materials ;
2.3.2 Eye-to-eye
contact Printed CBLM
2.3.3 Maintain Training manuals
teamwork and Text books
cooperation Study guides
Powerpoint presentation
2.4 Theory
2.1.1 Selling/upselling (slides)
Interactive videos
techniques Digital contents from LMS
2.1.2 Interview techniques
2.1.3 Conflict resolution
2.1.4 Communication
process
Communication barriers
3.1 Effective
communication skills
3.2 Non-verbal
communication - body
language
3.3 Good time
management
3.4 Ability to work calmly
and unobtrusively
effectively
3.5 Ability to handle
telephone inquiries and
conversations
3.6 Correct procedure in
handling telephone
inquiries
3.7 Proper way of handling
complaints
LO 2 Identify 1 Communication Power point presentation about
needs of 2.1.1 Interactive the topic Identifying needs of
customers communication with others customers
2.1.2 Interpersonal skills/
social graces with eCBLM Information sheet
sincerity
2.2 Safety Practices For Online learning
2.2.1 Safe work practices eLearning Lecture
2.2.2 Personal hygiene using
Zoom/Facebook/Messen
2.5 Attitude ger
2.3.1 Attentive,
For offline learning
patient and cordial Digitized learning materials ;
2.5.2 Eye-to-eye
contact Printed CBLM
2.5.3 Maintain Training manuals
teamwork and Text books
cooperation Study guides
Powerpoint presentation
2.6 Theory
2.1.5 Selling/upselling (slides)
Interactive videos
techniques Digital contents from LMS
2.1.6 Interview techniques
2.1.7 Conflict resolution
2.1.8 Communication
process
Communication barriers
3.1 Effective
communication skills
3.2 Non-verbal
communication - body
language
3.3 Good time
LO 3 Deliver management Power point presentation
service to 3.4 Ability to work calmly about the topic
customer and unobtrusively Delivering service to
effectively customer
3.5 Ability to handle
telephone inquiries and eCBLM Information sheet
For Online learning
conversations
3.6 Correct procedure in eLearning Lecture
handling telephone using
inquiries Zoom/Facebook/Messen
3.7 Proper way of handling ger
complaints
1 Communication For offline learning
2.1.1 Interactive Digitized learning materials ;
communication with others
2.1.2 Interpersonal skills/ Printed CBLM
social graces with Training manuals
sincerity Text books
2.2 Safety Practices Study guides
2.2.1 Safe work practices Powerpoint presentation
2.2.2 Personal hygiene
(slides)
2.7 Attitude Interactive videos
2.3.1 Attentive, Digital contents from LMS
patient and cordial
2.7.2 Eye-to-eye
contact
2.7.3 Maintain
teamwork and
cooperation
2.8 Theory
2.1.9 Selling/upselling
techniques
2.1.10 Interview techniques
2.1.11 Conflict resolution
2.1.12 Communication
process
Communication barriers
3.1 Effective
communication skills
3.2 Non-verbal
communication - body
language
3.3 Good time
management
3.4 Ability to work calmly
and unobtrusively
effectively
3.5 Ability to handle
telephone inquiries and
conversations
3.6 Correct procedure in
handling telephone
inquiries
3.7 Proper way of handling
complaints
LO 4 Handle 1 Communication Power point presentation
queries through 2.1.1 Interactive about the topic Handling
use of common communication with others queries through use of
business tools and 2.1.2 Interpersonal skills/ common business tools
technolgoy social graces with and technolgoy
sincerity
2.2 Safety Practices eCBLM Information sheet
2.2.1 Safe work practices
2.2.2 Personal hygiene For Online learning
eLearning Lecture
2.9 Attitude using
2.3.1 Attentive, Zoom/Facebook/Messen
ger
patient and cordial
2.9.2 Eye-to-eye For offline learning
contact Digitized learning materials ;
2.9.3 Maintain
teamwork and Printed CBLM
cooperation Training manuals
Text books
2.10 Theory Study guides
2.1.13 Selling/upselling Powerpoint presentation
techniques (slides)
2.1.14 Interview techniques Interactive videos
2.1.15 Conflict resolution Digital contents from LMS
2.1.16 Communication
process
Communication barriers
3.1 Effective
communication skills
3.2 Non-verbal
communication - body
language
3.3 Good time
management
3.4 Ability to work calmly
and unobtrusively
effectively
3.5 Ability to handle
telephone inquiries and
conversations
3.6 Correct procedure in
handling telephone
inquiries
3.7 Proper way of handling
complaints
.LO 5 Handle 1 Communication Power point presentation
complaints/conflict 2.1.1 Interactive about the topic Handling
situations, communication with others complaints/conflict
evaluation and 2.1.2 Interpersonal skills/ situations, evaluation
recommendations social graces with and recommendations
sincerity
2.2 Safety Practices eCBLM Information sheet
2.2.1 Safe work practices
2.2.2 Personal hygiene For Online learning
eLearning Lecture
2.11 Attitude using
2.3.1 Attentive, Zoom/Facebook/Messen
ger
patient and cordial
2.11.2 Eye-to-eye For offline learning
contact Digitized learning materials ;
2.11.3 Maintain
teamwork and Printed CBLM
cooperation Training manuals
Text books
2.12 Theory Study guides
2.1.17 Selling/upselling Powerpoint presentation
techniques (slides)
2.1.18 Interview techniques Interactive videos
2.1.19 Conflict resolution Digital contents from LMS
2.1.20 Communication
process
Communication barriers
3.1 Effective
communication skills
3.2 Non-verbal
communication - body
language
3.3 Good time
management
3.4 Ability to work calmly
and unobtrusively
effectively
3.5 Ability to handle
telephone inquiries and
conversations
3.6 Correct procedure in
handling telephone
inquiries
3.7 Proper way of handling
complaints
CORE Competencies
TRAINING PLAN
Course: (280 hours)
Unit of
Competency: COOKERY NC II
Module Title: CLEAN AND MAINTAIN KITCHEN PREMISES
CLEANING AND MAINTAINING KITCHEN PREMISES
Modality: Check which modality will be applied. Multi-modal is
allowed.
( ) Full online
( ) Blended online ( ) Distance
Learning Learning Learning Resources
Outcomes
Contents
LO1. CLEAN,
SANITIZE AND 2.1 Various types and Power point presentation
STORE uses of chemicals and about the topic
EQUIPMENT equipment for cleaning and CLEANING, SANITIZING
sanitizing AND STORING
2.2 Occupational health EQUIPMENT
and safety requirements for
bending, lifting, carrying and Video viewing on the
using equipments topic about CLEANING,
2.3 Logical and time- SANITIZING AND
efficient work flow STORING EQUIPMENT
2.4 Environmental-friendly
products and practices in Face to face learning for
relation to kitchen cleaning underpinning knowledge
2.5 Sanitation and cross- and skills
contamination issues related
to food handling and For online learning
preparation eLearning Lecture
using
3.1Sanitizing and disinfecting Zoom/Facebook/Messen
procedures and techniques ger
Technical support system
Group chat
3.2 Using and storing Emergency support
cleaning materials and hotline
chemicals
3.3 Waste management For offline learning
and disposal procedures and Digitized learning materials ;
practices
Printed CBLM
Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS
LO2: Clean 2.1 Various types Competency-Based Workshop
and sanitize and uses of chemicals for face to face instruction for
premises and equipment for the skills components
cleaning and sanitizing
2.2 Occupational Power point presentation
health and safety about the topic Cleaning
requirements for and sanitizing premises
bending, lifting,
carrying and using Video viewing on the
equipments topic about Cleaning and
2.3 Logical and sanitizing premises
time-efficient work flow
2.4 Environmental- Face to face learning for
friendly products and underpinning knowledge and
practices in relation to skills
kitchen cleaning
2.5 Sanitation and For online learning
cross-contamination eLearning Lecture
issues related to food using
handling and Zoom/Facebook/Messen
preparation ger
3.1Sanitizing and Technical support system
disinfecting procedures Group chat
and techniques Emergency support
3.2 Using and hotline
storing cleaning
materials and For offline learning
chemicals Digitized learning materials ;
3.3 Waste
management and Printed CBLM
disposal procedures Training manuals
Text books
Study guides
Powerpoint presentation
(slides)
Interactive videos
Digital contents from LMS