FUTURE FLIGHT RESERVATION WITH GDS X ABACUS SABRE RED

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RREESSEERRVVAATTIIOONN WWIITTHH GGDDSS xx

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" ALL ABOUT TOURISM AND HOSPITALITY

RESERV
ATION"

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FUTURE FLIGHT RESERVATION WITH GDS x
Abacus Sabre Red





PUBLISH BY:

COPYRIGHT PAGE

Copyright Reserved
Publish in 2021

All things in this book has been right reserved by the creator
of the book. In this book, there is no part of publication may
be reproduced, distributed in any form and any means
including photocopying, electronics and recording without the
permissions of the author and publisher of the Department of
Tourism and Hospitality of Polytechnic Sultan Idris Shah,

"FUTURE FLIGHT RESERVATION WITH GDS x ABACUS SABRE RED"
eISBN

Writer and Editor:
Nuramira Binti Husin
Muhammad Afiq Danial Bin Mohd Zaifful
Wan Mohamad Ashraf Bin Zulkefli

Auditor:
Noranira Binti Maamin

Publisher in Malaysia by:
Politeknik Sultan Idris Shah



Tel: 03 3280 6200
Fax: 03 3280 6400

TABLE OF CONTENT

PART 1: GLOBAL DISTRI
BUTION SYSTEM (GDS)

What's GDS?
Function & Terminology of System
Practice Special Keys
Practice Sign In and Sign Out Procedure
Changing Of Password

PART 2: ABACUS SABRE RED

Encode and Decode
Keyboard
Email Address Field
FQTV
PNR Services
Divided PNR
Printer Designation
Itinerary Printing
Travel Information Manual Automated
(TIMATIC)
PNR History

PART 1

GLOBAL
DISTRIBUTION

SYST
EM
(GDS)

"WHAT'S GDS?"

The abbreviation for (GDS) is Global
Distribution System. It's a large network and
reservation system that sends travel
agencies and websites real-time hotel
inventory and pricing.

The term "global distribution system" refers to a
single point of entry used by travel firms all
around the world to book services including hotels,
flights, rental cars, trains, and tours. The GDS can
unify products and services across all travel
industries by combining services, pricing, and
bookings.

SCAN FOR WHAT'S GDS VIDEOS

FUNCTION AND TERMINOLOGY OF
SYSTEM

AMADEUS
A provider of global distribution systems (GDS) with over 200
markets throughout the world. Airlines, travel agencies,
hoteliers, and car rental firms are among the companies that
use Amadeus' services.

ABACUS
GDS system provided by Sabre



APOLLO
Apollo, a Global Distribution System, is operated by Galileo
International (GDS). Galileo was sold in Europe, South
America, Asia, and Africa in addition to the United States.
Canada, Mexico, and Japan, as Apollo.

AIR TRAVEL BOOKINGS
Air bookings processed by travel agents using gds system

ANCILLARY SERVICES
Additional services provided to customers beyond the ticket.

BSP (BANK SETTLEMENT PLAN) :
An electronic billing system that allows data and payments to
flow freely.

BOOKING :
The act of reserving a room, a table, a seat, a flight, a trip, or
anything else in advance.

BOOKING WINDOW :
BW is a term that is comparable to Lead Time. It's the time
between when guests or a group makes a reservation and when
the actual date arrives.

BAR :
Best Available Rate is the lowest rate of the day that is
available for guests to book

BAR PRICING STRATEGY :
The Best Available Rate is used as the basis for a revenue
management strategy.

CODE-SHARING :
When two or more airlines share the same flight, this is
referred to as a joint venture.

CITY CODE:
The city or its nearest airport is identified by 3 letter IATA
code.

CENTRAL RESERVATION SYSTEM (CRS) :
A computer network that contains information about travel,
such as schedules and abilities.

CHARGEBACK AUTHORITY :
When a Travel Agency authorizes a hotel to charge a third-
party business credit card, this is the term they use. This
usually takes the form of a written letter of authority
outlining payment instructions for a guest's stay.

CUSTOMER RELATIONSHIP MANAGEMENT (CRM) :
Customer relationship management is a model for managing a
company’s interactions with current and future customers. It
entails organizing, automating, and synchronizing sales,
marketing, customer care, and technical support utilizing
technology.

DDIISSTTRRIIBBUUTTIIOONN IINNDDUUSSTTRRYY::
TThhee ttoottaall nnuummbbeerr ooff aaiirrlliinnee rreesseerrvvaattiioonnss pprroocceesssseedd bbyy GGDDSSss.. DDII
ddooeess nnoott iinncclluuddee bbooookkiinnggss ooff ootthheerr ttyyppeess ooff ttrraavveell iitteemmss,, ssuucchh aass
hhootteell rroooommss,, tthhaatt aarree pprroocceesssseedd bbyy ssiinnggllee ccoouunnttrryy ooppeerraattoorrss..

DEPOSIT :
A 'Deposit' implies that a specified amount will be charged for
the customer's stay, in order to secure a booking.

DERIVED RATES :
Rates that are linked to, and track another rate. Eg CONBTI
linked to CONAMX but 5% less.

DEMAND BASED PRICING :
The price of something fluctuates depending on the amount of
demand for it at any one time.

.

DIRECT SALES :
To the revenue earned through a direct channel, such as the
official hotel website, phone, email, live-chat, or messaging
solutions, in the major Hotel Market Segments. This does not
require any fees or commissions to be paid to a Travel Agency.

EUROPEAN TRACEL COMMISSION (ETC) :
A destination run by a non-profit organization whose major goal
is to promote Europe as a desirable tourist destination.

EXPERIENTIAL TRAVEL / IMMERSIVE TRAVEL :
Gives priority to a more in-depth experience of the location,
allowing visitors to 'immerse themselves in the local culture
rather than just skimming the surface of what the area has to
offer culturally.





ED :
Electronic Distribution (also called online distribution). It is a type
of distribution that uses purely electronic media. E-distribution is
an important component of E-commerce



E-COMMERCE :
Also known as Electronic Commerce (or EC). It refers to
commercial transactions conducted electronically on Internet.






EXTRANET :
A website that grants limited access to partners, vendors, and
suppliers, as well as a select group of customers. In other words,
it's a channel that can be managed from outside the system via a
login. It's a software platform that allows you to see and manage
data

FX:
FX refers to "Foreign Exhange".

FOC :
Free of charge is used in the travel industry to refer to (extra)
services that the client is not required to pay for.






FC :
Fixed Costs is costs which are invariable, in the sense that their
value remains largely constant despite variations in production
or sales rates

FLEXIBLE PRICE POLICY :
The process of buyers and sellers negotiating a price for a
product or service within a defined range.

FEEDER CITY :
Cities of origin that feed tourists to hubs or gateway cities are
referred to as origin cities and to figure out where the tourists
originate from.

GEO-CODING :
The process of defining locations using degrees of longitude and
latitude.




GOVERNMENT RATES (GOV) :
Government Rates are different to Negotiated Rates,
Government rates are generally accessible by all travel agents
using a 'Government' search qualifier .In order to attract
business, hotels frequently provide discounts to government and
non-profit personnel. Typically, some sort of identification is
necessary to prove that the guest is travelling for these
objectives.

GROUP PCC :
A unique identifier for a collection of agencies. Depending on the
GDS, a pseudo-city code (PCC) is commonly a three to five
character code (alpha, numeric, or combination). When adding
negotiated rates, PCCs are required since these prices can be
"defined" or "secured" to an agency by using their PCC.

GROUP RATE:
Negotiated hotel rate for convention, trade shows, meeting, tour
or incentive group.

GUARANTEED RESERVATION:
A hotel reservation that is protected by a credit card number
or an IATA travel agent. The hotel claims to have a room
traveler no matter when you arrive in exchange for your
credit card number or IATA.

HX SEGMENT:
A segments that have been cancelled by the passenger
directly with the airline or by travel agency.

IATA :
IATA refers to 'International Air Transportation Association'.

INTERNET DISTRIBUTION SYSTEM (IDS) :
Distribution using the Internet, World Wide Web, Intranets,
extranets and on-line services.

ICAO :
ICAO refers to the 'International Civil Aviation Organisation' is
an UN specialised agency created in 1944. ICAO collaborates
with 191 member countries and international aviation
organisations to produce international Standards and
Recommended Practices (SARPs) that countries can use to
develop legally enforceable national civil aviation rules.

QR code ( ICAO ALPHABETICAL)

JV :
JV refers to the 'Joint Venture'

LIGHT TICKETING:
A ticket that has been created but has not been delivered to the
Bank Settlement Plan (BSP). The booking and data flow is identical
to that of a typical booking.

LANYON :
A tool used to receive and to respond to RFPs from consortia and
Corporations.

LEISURE TRAVEL :
Travel for recreational, educational, sightseeing, relaxing and
other experiential purposes.

MARKUP :
The difference between the hotels selling and the merchant's
price offered to the consumer.

MARKET SHARE:
The entire volume of travel agency air bookings handled by
global or regional CRSs is used to derive this figure. Air bookings
done directly through in-house airline systems or single nation
operators are excluded; the latter mostly apply to China, Japan,
South Korea (until Topas' affiliated travel agencies migrate to
Amadeus at the end of the third quarter of 2014) and Russia.

NET REVENUE :
The term Net Revenue, also known as net income. Every
revenue statement has this information at the bottom.
Revenue refers to the income made by an organisation, and net
means free of all deductions.

NET RATE :
A rate that does not pay a commission to a travel agent is known
as a non-commission rate. Also, the wholesaler and tour operator
rate, which might be marked up to sell to the customer.

NEGOTIATED RATE :
In worldwide distribution networks, this word refers to the
prices that a lodging firm has agreed with a certain client.
These rates can only be viewed in the GDS by a travel agent or
other GDS user, and they can only be booked after entering the
agent or client identification code.

NEXT GENERATION SEAMLESS GDS CONNECTIVITY :
A CRS system's interface or connectivity to the 4 major GDS
channels. The term "Next Generation Seamless" is used to
describe a CRS's and GDS's tight and reliable integration

NO SHOW :
A customer with a reservation who fail to show up and does not
cancel.

O&D:
Refers to 'Origin & Destination'.

ONLINE TRAVEL AGENCIES (OTA) :
Consumer-facing websites that provide extensive travel
buying and reservation services. Expedia, Ortbiz,
Travelocity, Priceline, and a slew of other local and regional
sites are examples.

ODD :
Online Distribution Database




OBE :
Online Booking Engine is an online application which allows to
chose from a wide range of travel products (hotels, air tickets,
conference halls etc.) and book them on the Internet.






OPERATING COSTS :
Known as Cost of Good Solds (COGS), is a cost which is directly
related to everything needed to keep a business up and
running.

PATA :
PATA refers to 'Pasific Asia Travel Association'

PNR:

Refers to ‘Passenger Name Record’. It's a record of each
passenger's travel needs that includes all of the information
needed for bookings to be handled and monitored by the
booking and participating travel provider. Each PNR is made up
of Elements, which are a collection of data objects.

PSEUDO-CITY CODE (PCC) :
Identifier that distinguishes one travel agency location from
another and can also be referred to as a Subscriber ID. A
Pseudo-city code (PCC) is usually a three to five character code
(alpha, numeric, or combination) depending upon the GDS.

PEGASUS:
Distribution service offers "seamless connectivity" between the
GDSs (above) and the hotel central reservations systems
through its GDS Seamless Interface. This allows travel agents to
"search and shop" for the right hotel room on a real-time basis.

PROPERTY MANAGEMENT SYSTEM (PMS) :
The application used by the hotel to control onsite property
activities such as check in/out, folios, guest profiles, room status,
requests, etc. PMSs can have interfaces between other
applications such as the hotel point-of-sale (POS) or central
reservations system (CRS).

RATE ACCESS CODE (RAC) :
A unique Rate Plan code used by travel agencies to access a
specific corporate rate in the GDS




RELOC (RECORD LOCATOR) :

When a passenger, travel agent, or airline employee refers to a
record locator, they're usually referring to a pointer to a
specific reservation called a Passenger Name Record, or PNR.
Example record locators for the GDS are RMT33W, KZVGX5,
IIRCYC.

REQUEST FOR PROPOSAL (RFP) :
RFP means Request for Proposal. A formal request for business
proposals from providers such as travel agency, hotels, and
automobile rental firms.

RUN OF HOUSE (ROH) :
Refers to a basic room type with no guarantee of specific

amenities.



RESERVATION FEE :
To the fee charged by a airlines or hotel for booking a room or
tickets.

SABRE:
A GDS offered by Sabre Holdings. Sabre Holdings is a travel
technology and electronic travel distribution company specializing
in the travel and transportation industries.

SELF BOOKING TOOL (SBT) :
An online self-booking tool that handles all aspects of a
company's travel needs from one location. Corporations maintain
control over their corporate travel programs by consolidating
policies, preferred suppliers, and negotiated rates into a single
website, all while reducing travel expenditures.

SME :
SME Small or medium-sized businesses

SUBSCRIBER IDENTIFICATION (SID) :
A unique 3-character code assigned to an agency by
Worldspan. Each branch of an agency has its own unique SID.
Essentially, this is the Worldspan term for a Pseudo-City Code
(PCC).




SWITCH :
Moving from one GDS provider to another, involving a change
in GDS Chain Code

TRANSACTION :
It includes air and non-air travel agency bookings, Passengers
Boarded (PB) and e-commerce Passenger Name Record (PNR)

TMC :
A TMC is a Travel Management Company. The agencies that make
up a TMC are either owned by the TMC or are linked with it.
TMCs have the power to impose policies on their agencies.

TRAVEL AGENCY COMMISSION SETTLEMENT PROGRAM (TACS) :
A product that supports properties in reconciling and paying all
travel agent commissions with the TACSnet electronic commission

settlement scheme

TRAVELPORT:
Travel Commerce Platform, focused on providing distribution,
technology, payment and other solutions for the $7 trillion
global travel and tourism industry.

TIME BASED PRICING :
A pricing method in which clients are charged on a time basis.
This is in contrast to value-based pricing, in which a corporation
charges its customers based on the value delivered.

UNDERBOOKED :
Underbooking is a situation that happens when a hotel/ticket has
failed to sell the number of rooms/flight that reaches their
satisfactory booking standards.

UNCONSTRAINED DEMAND :
The number of rooms/tickets in a hotel or airline that could be
sold if no constraints or regulations existed.

VOUCHERS :
When a traveller buys a trip, they are given forms or coupons that
indicate that particular tour components have been pre-paid.
During the trip, vouchers are exchanged for tour components such
as lodging, food, sightseeing, theatre tickets, and so on.

VARIABLE PRICING :
To cases in which a business offers a variety of price points
throughout different locations, point-of-sale at different times.

WHOLESALER :
Through travel agencies, develop and promote all-inclusive tours
and individual vacation programmes to consumers. Wholesalers,
who do not sell to the general public, can use the GDS to make
reservations.

WORLDSPAN :
Is a GDS that provides software used by travel agents to book
airline tickets, hotel rooms, rental cars, etc. Worldspan was
formed in early 1990 when Delta Air Lines, Northwest Airlines,
and Trans World Airlines decided to merge their reservations
systems into a single system. It's parent company is Travelport.

PRACTICE SPECIAL KEYS



KEYBOARD
After the PNR has been completed,
operational keys are used to finalise,
transmit, and store it. Some of these keys
are used to transmit updates to the PNR
that have already been stored. The
important operating keys are primarily
located on the keyboard's left, right, and
bottom portions.

SPECIAL KEYS

Additional Info in Keyboard fOr sabre red:

PRACTICE SIGN IN AND SIGN OUT
SIGN IN

SI will always be followed by a sign-in code, which can
be a combination of 1 to 8 numbers.
Example : SI*1007
Your passcode must contain at least one letter and/or
number and must be a combination of 7 to 8 letters and
digits.
The passcode will not print on the screen as you write
it. Your sign-in code will be issued to you, but you will
choose your password, which you should keep private.

SIGNATURE LINE

P4B8.P4B8*ANT.A




P4B8 is the Pseudo City Code (PCC), which uniquely
identifiesyour travel Agency in the same way that
a city code identifies a city
* is the Duty Code. This will be assigned to you.
They ar 4 duty codes.
ANT uniquely identifies the agent who are
currentlysigned in. It is usually the agent’s initials
but could, in fact, be any two characters.
A tells you the area you are working in.

•The Sign-In Message When you first sign in, a short message is

usually displayed. This contains Information on updates in SAseBrRvEicoe
rs
promotional material from the vendors selling their

through SABRE.

•Signing into all Areas

•The above entry will sign you into one work area of SABRE. There
are actually six working areas in SABRE:- A,B,C,D,E,F.

To sign into all areas place a * after SI

•Example SI*1001:
P4B8.P4B8*ANT.A.B.C.D.E.F.

CHANGING AREA

TToo cchhaannggee ffrroomm oonnee aarreeaa ttoo aannootthheerr mmaakkee tthhee eennttrryy ¤¤FF.. TThhiiss
wwiillll mmoovvee yyoouu iinnttoo aarreeaa FF oorr jjuusstt oonnee cclliicckk

1)The 6 working areas allow the agent to move quickly from
one area to another without having to complete the
transaction currently in progress.

2)More than one agent can be signed into the same CRT, each
one signing into specific areas , thus eliminating the need for
continual signing in and out.

3)To sign into a specific area: SID1001 where D is the area
you wish to sign into.

The following are entries to display the sign-in status:

*S displays who is currently signed into that working
area
*S* displays who id currently signed into which working
areas
S/* redisplays the sign-in message
*S*P display work area and printer assignment.

SIGN OUT

•SO to sign out of the area you are currently working
•SO* to sign out of all areas you are currently signed
into.

•When you try to sign out and there is a transaction open in
any area, SABRE will not sign you out but will tell you
which area you must finish the transaction in.




SCAN FOR SIGN IN & SIGN
OUT VIDEOS

CHANGING OF PASSWORD

Every 90 days, all pass codes must be replaced.
The user will be notified 10 days before their
passcode expires.

The new pass code should be 7 to 8 alphanumeric
characters and differ from the current one Both alpha /
numeric character may be used except for the letters Q
and Z because of programing issues

The same characters may not be repeated more
than 2 times in succession. Example: AGEEENT1




The passcode must contain at least 2 consecutive
characters from the agent's name or ID number.

Users cannot re-use the last four passcodes.

Example: SABRE10 SABRE11

SABRE12 SABRE13 SABRE10




After three failed sign-in attempts, the user will
be locked out. As a result, the passcode must be
reset. SABRE Customer Response must be contacted
by the agent.

PART 2

ABACUS
SABRE RED

ENCODE AND DECODE

You must utilise established industry codes for airlines, airports,
cities, and travel providers when entering data into Sabre.

ENCODE



To determine the code for various descriptions, the user must check the
Encode button. Select the required topic from the Table mask's drop-down
list. Type the proper description in the Search For box and hit the Go!
button. The system will highlight the outcome in the result table.

DECODE



To find out the full name of each code, the user must utilise the Decode
button. Select the required topic from the Table mask's drop-down list. Type
the required code in the Search For box and click the 'Go!' button. The
system will highlight the outcome in the result table.

CITIES

Code to identify city at the
destination. Appear in 3 letter
code
Example: London - LON

AIRPORT

Code to identify airport code at the
destination. Appear in 3 letter code
Example: Soekarno-Hatta
International Airport - CGK




AIRLINES

Code to identify airlines code of
passenger carrier. Appear in 2
letter code.
Example: Malaysia Airlines - MH




MEAL CODES

Code to identify meals code that
traveler request in flight. Appear
in 4 letter code.
Example: Vegetarian Meal – VGML

CURRENCY

Code to identify Currency code of
the country that traveler visit.
Appear in 3 letter code
Example: Thailand Bath -THB




CAR RENTAL

Code to identify car rental code of the
company that traveler rent. Appear in
2 letter code
Example: Hertz company-Hz

HOTEL CODES

Code to identify hotel code of the
hotel that traveler stay. Appear in 2
letter code
Example: Hilton Hotel - HL




SCAN FOR ENCODE &
DECODE VIDEOS

FLIGHT SCHEDULE DISPLAY

On schedule displays, flight segment information for air
transportation between two cities is provided.
The timetables of most airlines are kept in Sabre Red for
about eleven months.

FLIGHT SCHEDULE DISPLAY

Cryptic Entry:

SKULNRT




S The identification Code Key
for flight Schedule

KULNRT City pair

Response :

Cryptic entries for flight availability:

125DECSELNRT8A Basic entry with departure

time

17MAYSELNRT/5P With arrival time

1R30JAN With return date after initial

display

1R30JAN5P Return date with time

1* Display more city pair

availability

20JANSELNRT8A-Q With class of service – Q

FQL3 Fare quote from city pair

availability display

FQL2 With fare type

The schedule request can be specified further with the
following formats.

S06NOVKULBKK10A¥AK : Schedule display by date,
departure time and a specifics air carrier

S07NOVBJSBKK/D : Schedule display for direct flights only

S08NOVSELTYO/ES : Extended schedule Display

S12DECKULTYO/ES¥MH : Extended schedule for specific
carrier

Continuation Entries After Schedule Display




S* Request more schedule
S*OA Request original schedule
S13DEC Change date of travel
S¥2 Request schedule for 2 day later
S-3 Request schedule for 3 day earlier

SCAN FOR FLIGHT SCHEDULE
DISPLAY VIDEOS

CITY PAIR AVAILABILITY

KUALA LUMPUR + TOKYO (NARITA) = KULNRT

Throughout the day, availability displays will
be used often. In availability displays, flight
segment information for air transportation
services between two cities is provided. On
availability screens, the number of seats
available for purchase as well as the on-time
reliability of each segment are displayed. For
the next eleven months, Sabre® has flight
availability for most airlines.






The system can show up to 12 lines of
availability and up to 26 service classes,
including indirect flights.

General Availability

Entry : 126NOVKULNRT

1 : is the Identification code key for availability
26NOV : is the date. The month must always be the first 3 letters.
If date Omitted SABRE RED assumes today’s.
KULNRT : City pair

Response :

Each display will give up to 12 lines of availability.
The columns present the following information:

➊ : Command entry
➋ : 26NOV - Date of departure, FRI – Day of departure,KUL/Z¥8 –
Departurecity/time difference between departure city and GMT (Greenwich
Mean Time), TYO/-9 – Arrival city/time difference between city pair, NARITA is
9 hour behind Kuala Lumpur
➌
1 : Line number of display
MH : Carrier code
752 : Flight number
C4 J4 D0 : Class and number of seats available


KULNRT : City pair


1105 1810 : Time of departure and arrival
738 : Type of aircraft
Type of meal served on board (B=Breakfast, L-Lunch, D=Dinner, R=Refreshment,
S=Snack, M=Meals) See DU*/MLS of decoding of Meals Codes

DIRECT FLIGHT AVAILABILITY

Entry : 119JANKULLON¥/D



Response:
119JANKULLON9A¥MH/D«




Cryptic entries for direct flight availability:




127OCTKULIND8A/D Basic entry with departure time

02NOVBWNKUL5P¥BI/D With specific carrier

1* Display more city pair availability

1¤MH Change to direct access with

specific carrier

DIRECT ACCESS AVAILABILITY

Airlines participating on Direct Access availability allow agents to
access the airlines’.
inventory system directly to make bookings in order for their seats to
be guaranteed.
Step 1: Select Direct Access under Type of Air Availability
Step 2: Complete the information as shown below. Example departure
date 18
November from Kuala Lumpur to Berlin Italy for Lufthansa.
Step 3: The response for Direct Access starts on line 13

Entry : 129DECBKKKUL¤MH
Response:

Cryptic entries for Direct Access availability:

117NOVKULSIN1500¤AX Basic entry with departure time
1¤R28JUN Return date after initial display
1¤* Display more city pair availability
1¤¥1 Display next day availability
1¤-1 Display one day earlier

BBUUIILLDD AA PPAASSSSEENNGGEERR NNAAMMEE RREECCOORRDD ((PPNNRR))

Passenger Name Record (PNR) is an abbreviation for Passenger
Name Record. A PNR is a computerised record of a passenger's
flights, auxiliary services, and other travel-related data.
There are five essential fields on a SABRE PNR. It is impossible to
complete the booking and receive the required record locator if
any of these are missing.

5 MANDATORY ITEMS TO BUILD PNR

Mandatory items explanation.....

SCAN FOR BUILDING A PNR
VIDEOS

Creation Of Air Segments In PNR



When a customer calls or visits a travel agency to arrange a
vacation, he or she will frequently supply the destination

and dates of the trip before any other information.

As a result, the travel agent's initial step in constructing a PNR is
frequently to show flight availability.

Following the client's decision on a flight, the next step is normally
to book the flight. This operation produces an itinerary segment,

which starts the PNR creation process for the customer.

Most of the time, the agent will book a return ticket by
displaying opposite availability, selecting a flight from the

resulting display, and creating a new booking.

SCAN FOR CREATION OF
AIR SEGMENTS IN PNR
VIDEOS

SHORT SELL FROM POINT AND CLICK (MASK)




SStteepp 11:: RReessppoonnssee ffrroomm tthhee CCPPAA




SStteepp 22:: CClliicckk aatt tthhee rreeqquuiirreedd ccllaassss.. TThhee ‘‘PPooiinntt aanndd CClliicckk mmaasskk wwoouulldd
aappppeeaarr.. TThheenn uussee tthhee ddrroopp ddoowwnn lliisstt ttoo iinnddiiccaattee tthhee nnuummbbeerr ooff sseeaattss
rreeqquuiirreedd..

Step 3: Generate details to host
Itinerary segments are created when you sell a seat.

Explanation:



Note:
1.SS(Sold Segment) status usually would change to HK after end transaction

of PNR (E or ER).
2.Three factors apply for selling seats from Direct Access availability:-



·Direct Access availability must be retrieved.
·Sell entry must be performedwithin 2 minutes from the availability

response.
·End transaction on the PNR within 30 minutes after booking of seat.

NAME FIELD

The function identifier is dash ( -)
The maximum number of characters for a single name is 29 and 55
for multiple names in a single name field including a slash (/).
The name field of the PNR consists of 2 components.
They are:
•Surname/ Given Name
•Title



To enter singl
e name item

To enter multiple names with same surname



Because a newborn does not take up a seat, it should not be
counted as a passenger when selling segments.

Note: If the passenger has a single surname, it is recommended
that the OSI (Other Service Information) entry contains the

passenger's full name. This is to guarantee that passengers have a
smooth check-in experience at the airport.





3OSI YY PSGR NAME SHOULD READ U/VUONGPHRANGMR AS AN
EXAMPLE

CHILD NAME FIELD

CHILD NAME FIELD

When a child's name is created, there will be no system edits. The
travel agent will be responsible for ensuring that the child's
information is entered. A child's age is determined by the letter "C"
followed by the number of years. As per the Airlines' requirements,
the formation of a child name must be combined with the SSR field.

Example of the entries:

INFANT NAME FIELD

INFANT NAME FIELD

The format for infant age data is "–I/CHUA/GILLIANMSTR" followed
by the infant's age, which ranges from 1 to 23 months.

The field for the name. Once the age is entered in the name field, the
PD (Passenger Data) column will be instantly updated.



The SSR field must be used in conjunction with the creation of an
infant name.

Example of the entries: