Child and Family Induction Booklet

 

  
 
 
 
 
 
 
 

  CHILD AND FAMILY SERVICE

 
 

  Induction Handbook

  Name: .....................................................................................................
  Job title: .................................................................................................
  Band: ......................................................................................................

 

Staff number: ................................................................................

 

Service start date: ....../....../.......

 

 
 
 

 

Page CONTENTS:
Number
Solent HEART Values and the 6 C’s of Nursing Practice
3 Welcome letter from Claire, Mia and Richard
4 Structures
5
9 5 – Board Structure
6 – Senior Leadership Team
24 7 – Child and Families West
8 – Child and Families East
41
Things to Know
78
9 – Introduction and things to know
14 – Health and Wellbeing
16 – Values and Behaviours
17 – Solent Vision and Well Led criteria
20 – Learning and Teaching Methods
21 – Be Proud
22 – Speak Up

Addresses and Maps

24 – Southampton bases and hospitals
25 – Portsmouth bases and hospitals
26 – North and South West Hants bases and hospitals
27 – South East, Fareham and Gosport bases and hospitals
28 – CCG Coverage
29 – Locality Coverage
30 – Southampton Locality Coverage
31 – Portsmouth Locality Coverage
32 – Southampton Main Bases
33 – Portsmouth Main Bases
34 – Highpoint 1st Floor
35 – Adelaide Health Centre 1st Floor
36 – Adelaide Health Centre 2nd Floor
37 – Falcon House 1st Floor
38 – Falcon House Ground Floor
39 – Battenburg CDC 1st Floor

Useful Info and Guides

41 – Useful Links
43 – Lync – Starting for the first time
45 – Lync user guide
48 – Lync Hunt Groups
51 – Expenses Guide
57 – MICAD – room bookings

Local Induction

78 – Mentor/Buddy/Supervision
79 – Local Induction Checklist

WELCOME
We’ve invited you to join us as we believe that you have what it takes to help us be the
best. This is your induction handbook, please read it carefully and if you have any
questions please do discuss them with your buddy/mentor/ line manager.

Solent NHS Trust HEART Values 

Our shared values support the development of a strong working culture. They breathe life
into our organisation – guiding and inspiring all of our actions and decisions. They enable
us to be better at what we do and create a great place for you to work, whilst ensuring we
provide the highest quality of care to our patients. Our HEART values reflect the deep
belief that we are caring organisation at the centre of our community.

Along with the HEART Values the six enduring values and behaviours that are important
to us are defined in the NHS 6Cs as:

 

Welcome to Child & Family Services at Solent NHS Trust.

As a leadership team, it is very important for us to help the Trust to harness the talents of our workforce to
continually look for ways to make things better for the children of Portsmouth, Southampton, Hampshire
and the Isle of Wight.

You are joining us at an important time for children services in Great Britain. Not only has there been
unprecedented cutbacks in public services, which we must adapt to, to the best of our ability, but also there
has been an ever increasing recognition that the general population find our services difficult to use and
not very joined up when things become complicated or unclear. Very many of our children and families
have complex needs requiring much better joined up thinking between different providers of clinical
services and also educational and social care services.

We are committed to spending every working day striving to improve the user experience of our services,
increasing the effectiveness, and minimising the harms of cost reduction while we do it, in order to provide
services that we, ourselves, would be glad to use as well is proud to provide.

We welcome you, and welcome your contribution, as you join us in this project, just as we welcome any
observations you might make, with your fresh pair of eyes, on what you find when you start with us.

Yours sincerely,

 

Claire Robinson Mia Wren Richard Brown
Clinical Director Operations Operations
Child & Family Director Director
Child & Family Child & Family
Services Services West
Services East

Board of Directors

From 1 February 2020

Catherine Mason Sue Harriman
Chair Chief Executive

Andrew Strevens Jackie Ardley Jonathan Prosser
Chief Finance Officer and Deputy CEO Chief Nurse Interim Medical Director

Sarah Austin David Noyes Helen Ives Gaurav Kumar
Chief People Officer Non Executive Director
Chief Operating Officer Portsmouth and Chief Operating Officer
Commercial Director Southampton and County Wide

Jon Pittam Mike Watts Stephanie Elsy Thoreya Swage
Non Executive Director Non Executive Director Non Executive Director
Senior Independent Director and
Non Executive Director

 
 

 

Senior Leadership Team 

Child & Family West 

 



Child & Family East 



Introduction

Welcome to your new team, Child & Family Services and to your induction pack.

You’ve joined an exciting organisation that has undergone a transformation which has
brought challenges as well as opportunities for innovation and change. This service line
is a team, who are friendly and energetic, striving to improve the outcomes for children
and young people, and who feel supported in their role.

This induction handbook has been designed to support you as a new member of staff. It
will give you background knowledge and information about what we are striving to
achieve and give you some tools to help get us there. During the day we will through
some important aspects such as incident recording and patient experience to ensure that
you are working safely and effectively. There is also a focus on what the service line can
offer you.

By the time you have finished your induction we hope that you will feel part of our
organisation and will have the confidence to fulfil your role effectively and efficiently. One
of the most important things you must do is enjoy your role, keeping patient safety as a
priority, as staff who are happy in their work are best able to help the client they work
with, and be vigilant to the needs of children and young people we work with, whether
hidden or expressed.

So, welcome and enjoy your time working in Solent NHS Trust.

Support for you

Management Supervision
Management supervision is a mandatory session with you line manager every 4-6 weeks
to discuss your work and any concerns you may have regarding your work situation. This
supervision will be an opportunity to discuss annual leave, training, personal wellness
and individual responsibilities of your role.

Safeguarding Caseload Supervision
Where applicable to your role, caseload supervision is a mandatory session with your
line manager every 6 weeks to discuss your caseload and particular families you may be
‘stuck’ with or are beginning to raise concerns for you. This session enables you to have
protected time to go through your caseload and can facilitate with its direction in moving
your caseload forward.

Safeguarding Group Supervision
Where applicable for your role, Safeguarding group supervision is 12 weekly. The groups
are for all members of the 0-19 Solent NHS team who work across the three localities
and are facilitated by the relevant Band 6/7 trained in facilitating supervision.

Occupational Health
Occupational Health are available for you to self-refer to if you have any health concern
that is affecting your work. There is also a confidential counselling service available to
you called Employee Assistance Programme. More information is available on SolNet.

Things you need to know

Accident and Incident Reporting
If an accident/incident occurs whilst you are on duty, either for yourself, a member of
your team, visitor, or a client you must inform your manager. Please complete the online
incident reporting form.

Appraisal
Please arrange a date with your supervisor 6 months after starting your post. This is an
opportunity to reflect on the previous 6 months learning and to set new goals.
Subsequent appraisals will be between April and June each year.

Attendance
We expect all of our team members to attend work in line with their contractual hours of
employment. It is your responsibility to attend work at the right time for your contracted
hours.

If at any time you are unable to attend work you must telephone your Line manager to
notify them of your absence and handover any work that requires actioning.

A return to work interview will be completed by your manager within 72 hours of your
return to work.

Breaks whilst on duty
If you work over 6 hours a day you need to take a break of 30 minutes. This must be
taken during your shift and not at the beginning or end. Many kitchens have microwaves
in them for heating/reheating.

Confidentiality
As employees of Solent NHS Trust you will be handling very confidential information.
You must not disclose any personal information of clients or staff to any person outside
of the Trust unless you are doing so in the client’s best interests with their consent. If you
take a phone call and you are unsure who it is requesting information you must take their
name and number and ask a senior member of staff for advice in handling the situation.

Dress Code
There is a dress code for all staff working within Solent NHS Trust. Clothing should be
suitable for work purposes, be clean, in a good state of repair and look professional at all
times. As such the following items of clothing/accessories are not permitted for staff
having client contact:

 Clothes that are revealing or could cause embarrassment or offence
 Clothing that could be interpreted as intimidating or threatening (e.g. combat

fatigues)
 Ripped, baggy or faded denim.
 Clothing with logos on
 Short skirts/shorts

Where applicable, please adhere to uniform policy guidance for footwear when carrying
out clinical tasks (e.g. immunisations)

Please refer to the Solent NHS Trust Uniform Policy for further guidance.

Health and Safety
Everyone working for Solent NHS Trust is responsible for Health, Safety and Welfare at
work of all employees, visitors and clients. You are responsible for:

 Yourself and others
 If you see a potential hazard report it immediately
 Complying with the health and safety policy
 Not misusing any equipment provided to ensure health and safety and reporting

any faulty immediately.

Hot desking and lockers
Most people who work Solent NHS Trust are expected to hot desk. This supports flexible
working and the ability to work from anywhere. Everyone will be expected to keep their
workstation clean if they are on a shared or hot desk and disinfectant wipes will be
provided to facilitate this.

Some locations may have lockers available for you to store personal belongings in.
Should you require one, please speak to your line manager to arrange/check availability.

Personal Safety / Lone Working Policy
Within Child & Families, a large number of clinical visits are undertaken in either a home
environment, schools or family hubs. To ensure your safety and in accordance to the
lone working policy you will be expected to report your safety to a designated person
when you have competed a planned visit Please ensure your Outlook and Systmone
diaries are up to date at all times.

Please ensure your working days/ hours, car details and next of kin contact details are
recorded and up to date in case of an emergency.

Property
Solent NHS Trust does not accept any responsibility for personal items; as such please
ensure all valuable items are locked away whilst at work.

Freedom to speak up (FTSU)
Although you are accountable for own actions and recognise your own professional
boundaries you are always able to seek advice and support as necessary. FTSU
guardians available for confidential advice and support with raising concerns.

Equality and Diversity
It is the responsibility of all employees to support the Trust’s vision of promoting a
positive approach to diversity and equality of opportunity, to eliminate discrimination and
disadvantage in service delivery and employment, and to manage, support or comply
through the implementation of Equality & Diversity Strategies and Policies.

Information Governance
As an employee you will have access to information that is sensitive to either an
individual or to the organisation and you are reminded that in accordance with the
requirements of Information Governance, NHS Code of Confidentiality, General Date
Protection Regulations (2018) and also the terms and conditions in your contract of

employment, you have a duty to process this information judiciously and lawfully; failure
to do so may result in disciplinary action.

Record Keeping
Contemporaneous records need to be kept of all client contacts recorded on the
electronic patient record system. All staff must be aware that the child and family records
are a legal document and as such may be called upon at any time for evidence.

Performance Appraisal and Personal Development Planning.
The Trust is committed to providing a high quality service through the effective
management and development of its employees. The Performance Appraisal and
Personal Development Planning process ensures that the Trust is able to achieve its key
aims of delivering cost effective, high quality and responsive healthcare, whilst enabling
employees to understand how the outcome of their contribution fits within these overall
aims.

Statutory and mandatory training
The Trust will assess the requirements for Statutory and Mandatory training for all new
staff prior to commencement and aims to ensure that all Statutory and Mandatory training
requirements are completed before staff start their full duties. All required Statutory and
Mandatory training must be completed within the first three months of staff start date and
refresher training must also be undertaken on a regular basis and in accordance with the
Trust’s policy.

Safeguarding Children, Young People and Vulnerable Adults.
The Trust is committed to safeguarding children, young people and vulnerable adults
within its care. As an employee you are accountable to ensure that you know how to
respond when you are concerned for the safety of a child, young person or vulnerable
adult. The Trust will support you in this process by providing training, support and advice.
There is a safeguarding team for children and young people and leads for vulnerable
adults, who can be contacted for guidance. For children you should be aware of your
responsibilities detailed in the ‘4 Local Safeguarding Children Child Protection
Procedures’ and for vulnerable adults in the Safeguarding Adults Policy.

Infection prevention and control.
The Trust has designated the prevention and control of infection and the full
implementation of the Code of Practice (2008) as a core component in the organisations
clinical governance, managing risk and patient safety programmes. All employees are
expected to follow consistently high standards in the prevention and control of infection,
especially with reference to hand hygiene, adherence to dress/uniform code and for
clinical staff all procedures involving aseptic technique. Be aware of and follow all Trust
Infection Control guidelines and procedures relevant to their work. Participate in
mandatory training and annual updates. Protecting patients from infection is everyone’s
responsibility.

Smoke Free
This Trust operates a Smoke-free policy. This means that smoking is not permitted
anywhere within owned or leased premises, including within their grounds and within
owned or leased vehicles. In the interests of promoting responsible healthcare all staff
are to refrain from smoking when off-site in uniform or wearing an identifying NHS badge
in any public place. The policy also applies to all staff employed by the Trust at any

location they may work, whether within or external to the Trust’s premises. The policy
contains further details including support facilities; subsequent failure to comply with this
policy may result in disciplinary action.

Telephone Calls
Personal phone calls should be taken during break times wherever possible, except for
an emergency. All personal mobiles must be switched to silent or turned off during
working hours.

Whistle Blowing policy

This Trust understands that individuals may feel worried about raising a concern and it
understands this, but staff should not be put off. In accordance with our duty of candour,
all senior leaders and board members within the Trust are committed to an open and
honest culture. The Trust will look into what individuals say, and employees will always
have access to the support that they need. It also understands that an employee may
have already spoken to someone without success or have not raised the issue in the
best way and are not sure what to do next. The Trust has introduced the whistle
blowing/Freedom to Speak Up policy to enable individuals to understand how to raise
concerns at an early stage in the right way using the correct policy.

Your Health and Wellbeing

Wellbeing and healthy lifestyle checks
You can access a wellbeing check at St James’ or RSH Hospital, or if your team can
identify four or more people wanting a check we may be able to arrange a site visit for
your team. These sessions provide individuals with an excellent opportunity to detect
health issues in the early stages and the time to explore not only health matters but also
lifestyle choices which may affect health and wellbeing now and in the future.

Contact Occupational Health on 023 8071 3300.

Physiotherapy assessment and treatment service
A physiotherapy service for staff is available to support health and wellbeing. The physio
staff aim to provide support in the early stages of a problem to help reduce pain,
discomfort and long term disability. You can self-refer by contacting:
Southampton: Occupational Health on 023 8071 3300
Portsmouth: Download the self-referral form from Occupational

Mental wellbeing
The Trust has signed up to the Mindful Employer Charter which demonstrates a
commitment to be positive about staff with mental health problems in terms of
recruitment and selection processes and to support existing staff
(www.mindfulemgloyerhet). The Trust has also pledged support to Time to Change, a
national programme aimed at ending discrimination faced by people with mental health
problems (www.time—to—change.org.uk).

Employee Assistance Programme (EAP)
This service provides staff with a free and confidential helpline, unlimited access to
advice, information and face—to—face counselling support, where required. The service
is designed to help staff deal with a range of problems either at work or in their personal
lives.

This service provides staff with a free and confidential helpline, unlimited access to
advice, information and face-to-face counselling support, where required. The service is
designed to help staff deal with a range of problems either at work or in their personal
lives.

Workplace Options can be contacted on 0800 243 458 or email
assistance@workp|aceoptions.com. Website: www.workplaceoptions.com. Username:
solent, Password: employee.

Team to You programme - stress buster sessions
The Team to You wellbeing programme has been designed to offer a personalised and
local support service for teams to help manage stress at work. The agenda for the stress
buster session is agreed with the team in advance of the session and the Occupational

Health Service (OHS) will also provide practical resource material and information to
support your own and others’ health and wellbeing needs.
Phone Occupational Health to book a session 023 8071 3300.

Health Trainer programme
Health Trainers are available to support Solent staff living in Southampton (tel: 023 8051
5222) or Portsmouth, Gosport, Havant or Rushmoor (tel: 023 9229 4001). The trainer will
create a personalised programme of support to assist with healthy living choices.

'lt’s a Hit’ training programme (can be accessed by all Solent employees)
The Health Promotion team offers a training programme which includes some excellent
courses such as alcohol interventions, healthy conversations, let’s get moving,
motivational interviewing and smoking cessation. Contact Health Promotion for further
information by email: HPtraininngolent.nhs.uk or tel: 023 8071 3351.

Quit smoking
Our smoking cessation teams are available to help staff give up smoking.
Contact Southampton: 023 8051 5221 or Portsmouth: 023 9236 9234.

Training for managers in aspects of staff health and wellbeing
Bespoke programmes can be offered to managers including strategies and tools for
promoting health and wellbeing in the workplace. Practical help is also available to assist
with completing stress risk assessments and prompts for looking after your own
wellbeing.

Staff Side representatives
Positive partnership working between StaffSide representatives and the Trust aims to
strengthen the likelihood of embedding a positive wellbeing culture for employees. Trade
Unions play an important role in helping to ensure the health, wellbeing and safety of
staff and they are available to provide information and support to their representatives
when required.

Contact: Sylvia Simmons on 07917 23479.

Your values and behaviours

The way you demonstrate the HEART values in your day to day role is an important part
of your overall performance. Reflect on what the values mean to you and how they
impact what you do.

HEART VALUES How will you demonstrate values in your work?

 
 



 

The Solent Vision:
Great place to work, Great value for money

The Solent values :
Honesty, Everyone Counts,
Accountable , Respectful ,Teamwork
How do these apply to your daily work?

Great care – involved, decision making, goal sharing, working with wider team, restorative
approach across the city, evidence based practice/interventions, measuring outcomes, training.
Great place – contributing to service development, supervision, appraisals, sharing info and ideas
– team brief, opportunities for career development – shadowing senior staff, training away days,
communication via comms.
Value for money – IT – skype, working with external agencies to reduce duplication (e.g.
Portage, schools), Multiagency working, team around the worker model, integrated care
pathways, staff structure, skill mix – Admin support carrying out appropriate tasks to free up
clinical staff.

Management Structure
Can you tell me about your management structure?
(See intranet Contacts /Notice board – organisation chart)
 Clinical Director – Jonathan Prosser
 Operations Directors - Claire Robinson (West), Andrea Havey (East)
 Team / Locality Managers
 Clinical Team Co-coordinators and Clinical Experts
 Board of Directors
 Non Executive Directors

SAFE, EFFFECTIVE, CARING, RESPONSIVE, WELL LED
How do you access training and development?
* Prof away days, on line resources on L&D page (how to complete supervision, user guides for
skype etc) in-service training – workshops provided by clinical leads, LBR funding.
* Clinical Interest groups / Clinical Excellence networks, online resources within own prof bodies,
external training courses –in-house Children’s Services e.g. neurodiversity day, CTC training
sessions.

Are you clear about your job role and responsibilities?
Where can you find that information?
Line manager, supervision.
Tell me what supervision you have; safeguarding, clinical, management, ad-hoc.
Tell is this effective/ how often; 4-6 weeks more regular for new / junior staff or more frequently if
there are specific concerns.

 

Employee engagement?

• Do you feel that managers understand your work pressures?
RAG rating, permission to stop/deliver differently some activities when staffing levels
under pressure, informing families of waiting times/changes to service, supervision,
team time meetings.

• How does the leadership team communicate changes to Childrens and Families
services? Team brief (Inc any relevant Clinical Governance), Solent news, Solnet,
Service Line newsletter, emails, supervision, meetings with CTC/Experts/Team Brief –
see meeting structure chart for flow of information.

• How do you know you are providing good quality, safe, effective care? Friends &
Family responses, Plaudits, outcome measures, monitor and action service level
concerns, action incidents / HIRIs / SIRIs and complaints, staff survey

• Are you aware of other sources of support for your own health and wellbeing?
Occupational Health referral, Physio for MSK back pain, resources on intranet to
manage stress, employee assistance programme (counselling, financial support, carer
support etc) OWLES – Optimising the Wellbeing and Lived Experience of Staff

• What do you do to make yourself safe when lone working? Lone working policy, sky
guards, buddy system, SystmOne and Outlook calendars.

How do you engage with service users?

• Friends & Family test, feedback from families, plaudits/service evaluations, follow up
phone calls to families, joint target setting with families, family hubs, drop-ins, nhs.net
accounts for external partners to help with communication.

Learning and Teaching Methods

Through working in partnership and negotiating your learning needs you will have the
opportunity to develop and demonstrate critical thinking, reflection, problem solving,
innovation and critical self-awareness as well as demonstrating the use of evidence
based practice. You will be encouraged to be self-directing in seeking out learning
experiences, including reading research and literature, specific to your area of practice.
It is the responsibility of individual practitioners to ensure that knowledge and skills they
need in order to practice competently are kept up to date. Examples of continued
learning are:

 Self-directed learning
 Clinical/ Safeguarding Supervision
 Working with a Mentor
 Formal training programmes
 Reflection

The Reflective Cycle (Gibbs 1998)

Gibbs G (1988) Learning by Doing: A guide to teaching and learning methods. Further
Education Unit. Oxford Polytechnic: Oxford

How do you keep people safe?
What makes you good at your job?

Be proud
Be honest
Be passionate
Be yourself

What do your patients, carers and families tell you?
Read and share stories with your colleagues

www.solentdifference.co.uk

Together we make a difference

YOU CAN
SPEAK UP ABOUT
BULLYING, HARASSMENT, PATIENT SAFETY, BREACH OF POLICY,
AND DISCRIMINATION

Do you have a workplace concern? Your freedom to speak up guardian
can help you raise it in complete confidence.

Pamela Permalloo-Bass Jo Pinhorne Sue Wareham Charmian Allen Sarah Oborne Ian Scrase Kathryn Atkinson

LEAD GUARDIAN

If you would like to speak to one of our guardians you can email them at
[email protected] or call the FTSU guardian number 023 8103 0100

YOU CAN
SPEAK UP ABOUT
BULLYING, HARASSMENT, PATIENT SAFETY, BREACH OF POLICY,
AND DISCRIMINATION

Do you have a workplace concern? Your freedom to speak up guardian
can help you raise it in complete confidence.

Pamela Permalloo-Bass Jo Pinhorne Sue Wareham Charmian Allen Sarah Oborne Ian Scrase Kathryn Atkinson

LEAD GUARDIAN

If you would like to speak to one of our guardians you can email them at
[email protected] or call the FTSU guardian number 023 8103 0100

 

Southampton Main Bases and Hospitals

EAST        Address   
Main Bases   
Bursledon Rd  Thornhill  SO19 8BR 
Highpoint  Commercial St    Southampton  SO18 6BT 
Bitterne Health Centre  44 Weston Ln     Southampton  SO19 9GH 
Thornhill Centre for  Southampton 
Healthy Living      
        
  
Hospitals     
    
      
   
      
    
     
    
        
      
     
    
CENTRAL       
Main Bases  Civic Centre   
  Southampton  
Southampton City  60­68 Clovelly Rd  SO14 7LY 
Council  24­26 Lyon St    Southampton 
Sure Start Central      Southampton  SO14 0AU 
Newtown Health Clinic       SO14 0LX 
        
      
   
    
Hospitals  Brintons Terrace 
    Southampton   
Royal South Hants      
       SO14 0YG 
        
        
      
     
      
WEST     
Main Bases   William Macleod Way   
315 Coxford Road    Southampton   
Adelaide Health Centre    Southampton 
Building Resilience and  Pickles Coppice   SO16 4XE 
Strength    65 Windermere Ave  Southampton  SO16 5LH 
Sure Start West     
    SO16 9QX 
     
         
     
William Macleod Way   
Hospitals  Tremona Rd    Southampton   
Coxford Rd    Southampton 
Western Community    Southampton   
Southampton General 
Princess Anne  SO16 4XE 
SO16 6YD 
SO16 5YA 

 

Portsmouth Main Bases and Hospitals

NORTH      Address   
Main Bases   
Battenburg Ave     PO2 0TA 
Battenburg Avenue  38 Medina Rd    Portsmouth  PO6 3HB 
Medina House      Portsmouth   
         
 
Hospitals    Cosham  PO6 3LY 
  Portsmouth 
Queen Alexandra       
 
       
     
     
     
       
         
     
     
       
CENTRAL      
Main Bases  Civic Centre  Guildhall Walk 
    Portsmouth  PO1 2AL 
Portsmouth City Council         
         
         
         
   
       
 
Hospitals       
     
         
         
         
         
     
       
     
SOUTH     
Main Bases   22 Edenbridge Rd  Southsea   
    Portsmouth 
Falcon House        PO4 8PF 
         
         
     
Locksway Rd  Southsea 
Hospitals  Milton Rd    Portsmouth   
    Portsmouth 
St James Hospital        PO4 8LD 
St Mary’s         PO3 6AD 
         
     
   
   

North Hants Main Bases and Hospitals

Main Bases  49 Church Square    Address  RG21 7SN 
Hospital Hill    GU11 1AY 
Adelphi House   Basingstoke 
Aldershot Centre for      Aldershot   
Health       
 
  Aldermaston Rd       RG24 9NA 
Hospitals 
    Basingstoke   
Basingstoke and North       
Hants         
       
         
         
         
   
   
 
 

South West Hants Main Bases and Hospitals

Main Bases  Test Valley Borough  Weyhill Road  Address  SP10 3AJ 
Council building 
Beech Hurst   Newtown Rd    Andover  SO50 9AG 
Stockbridge Rd  Weeke  SO22 6EL 
Eastleigh Health Centre      Eastleigh   
Friarsgate Practice      Winchester   
         
   
         
     
   
Hospitals  Charlton Rd      SP10 3LB 
Romsey Rd    SO22 5DG 
Andover War Memorial   Andover 
Royal Hampshire      Winchester   
County       
       
         
   
   
 

South East Hants Main Bases and Hospitals

Main Bases  Anstey Rd    Address  GU34 2QX 
Civic Centre Rd    PO9 2AQ 
Alton Health Centre  Sandleford Rd     Alton  PO9 4LR 
Havant Health Centre  Havant 
Warren Park Primary      Havant   
School       
 
  8 Lavant Dr      PO9 2AW 
Hospitals   
  Havant   
Oak Park Community       
       
         
         
         
         
     
   
 

Fareham and Gosport Main Bases and Hospitals

Main Bases  Address 

Alpha Court –  Unit A/4  Segensworth Business  Fareham  PO15 5RQ 
Segensworth 
Fareham Health Centre  Osborn Rd  Centre  PO16 7ER 
Fort Southwick,   James Callaghan Dr  PO17 6AR 
Gosport Health Centre  Bury Rd    Fareham  PO12 3UE 
Lee Health Centre  Manor Way  PO13 9JG 
Portchester Health  West St  Portsmouth  Fareham  PO16 9TU 
Centre 
Rowner Health Centre  143 Rowner Ln     Gosport  PO13 9SP 

      Lee­on­the­Solent   
Hospitals     
Portchester  Fareham 
Gosport War Memorial   Bury Road  PO12 3PW 
Fareham Community   Brook Ln    Gosport  SO31 7DQ 

         
         
     
      Gosport   
    Sarisbury  Fareham   
     
   
   
   
   
   
   

 



 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 



 



 

Child and Family Service (West) - Service Bases  

    Adelaide 
Health Centre 

 



Child and Family Services (East) – Service Bases 

 
 

Alpha Court 

Child and Family Services (East) 
Service Bases 

 

Battenburg Child Development 
Centre 
Community Paediatric Medical Service 
CCN, COAST & Continuing Care 

 

 

Falcon House 
Child and Adolescent Mental Health Service 

 

Civic Offices 
School Nursing Service  
Health Visiting Service  
Portsmouth Therapies Service 
Family Nurse Partnership 

 

Alpha Court 
Community Paediatric Medical Service 

 

Fort Southwick 
Community Paediatric Medical Service 
South, East Hants Therapies Service 

 

Medina House 
Health Visiting  

Fort Southwick 
Medina House 

Battenburg CDC 

Falcon House 

Civic Offices 

 

Highpoint 

1st Floor 
Adelaide Health Centre 

Team Locations 

STAFF ROOM 
LOCKER ROOM 

2nd Floor  3
Adelaide Health Centre  1 

Team Locations  2
4 
HV / SN  
ADMIN 

DATA SUPPORT /  
SW THERAPIES ADMIN 

FNP 

MANAGEMENT 
DESKS 

THERAPIES 
SPA 

HOT 
DESKS 

RECEPTION 

17 

11
9  8 

EFA 

CONTINENCE 

LAC / CP 
ADMIN 

 CPMS 
ADMIN 

CHILD HEALTH ADMIN 

QUIET DICTATION 
AND CHILDRENS 
COMMUNITY 
NURSING TEAMS 
 

39
41 
42 

40 

Bd A  
Oakley 

E Bd B 
F Windermere 
A 

 
 
 

 
Falcon House – First Floor 

   

Child and Adolescent Mental Health 

  Service 
        Service Hotdesking Space