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Published by Emma Henson, 2020-06-25 10:11:07

Child and Family Induction Booklet

Child and Family Induction Booklet

 

 

 

Falcon House – Ground Floor 

   

Child and Adolescent Mental Health 

Service 

        Service Hotdesking Space 

        Therapy/Clinical Rooms 

        Reception/Waiting Room 

 
 
 
  
 
 

Battenburg Child Development Centre – 
First Floor 

        Community Paediatric Medical Service 
        CCN, COAST and Continuing Care 
        Service Hotdesking Space 



Battenburg Child Development 

Centre – First Floor 

 

          Service Hotdesking Space 
         Therapy/Clinical Rooms 
         Reception/Waiting Area 

 

Useful Links 

Name  Link 
5 Year Forward View  https://www.england.nhs.uk/wp­content/uploads/2014/10/5yfv­web.pdf 
Children and Families  http://intranet.solent.nhs.uk/ServiceLines/ChildandFamily/TeamDocument
Vision  /Child%20and%20Family%20Vision%2017­
19.pdf#search=children%20and%20families%20vision  
Children and Families  http://intranet.solent.nhs.uk/ServiceLines/ChildandFamily/_layouts/15/Wo
Business Plan  piFrame.aspx?sourcedoc=/ServiceLines/ChildandFamily/Shared%20Docum
ents/171126%20Business%20Planning%202018­
Email Etiquette  19%20Presentation.ppsx&action=default 
Mobile phone   
protocols   
Lone working 
guidelines  http://intranet.solent.nhs.uk/EmergencyZone/On%20Call%20Information/L
one%20Worker%20Policy.pdf#search=mobile%20phone%20protocols 
Lync guidelines  http://intranet.solent.nhs.uk/DocumentCentre/SOPsandGuidelines/_layout
  s/15/WopiFrame.aspx?sourcedoc=/DocumentCentre/SOPsandGuidelines/T
Useful abbreviations  eamDocument/Children%27s%20Service%20Lone%20Working%20Guidelin
Corporate  es%20(East).doc&action=default&DefaultItemOpen=1  
Goovernance  http://intranet.solent.nhs.uk/SearchCentre/Pages/results.aspx?k=lync%20g
uideline  
Supervision guidance  http://www.nhsconfed.org/acronym­buster 
1:1s  http://intranet.solent.nhs.uk/DocumentCentre/_layouts/15/WopiFrame2.a
  spx?sourcedoc=/DocumentCentre/Key%20Business%20Documents/Corpor
Appraisals  ate%20Goveranance%20Handbook%20v3.pptx&action=default&DefaultIte
mOpen=1 
Clinical 
http://intranet.solent.nhs.uk/TeamCentre/PeopleServices/peopleservicest
Useful policies  oolkit/HRConsultancy/Performance/Pages/Home.aspx  
Annual Leave  http://intranet.solent.nhs.uk/TeamCentre/PeopleServices/learninganddeve
lopment/PerformanceExcellence/Pages/Home.aspx  
Study Leave  http://intranet.solent.nhs.uk/TeamCentre/PeopleServices/learninganddeve
  lopment/PerformanceExcellence/AppraisalToolkit/Pages/Home.aspx  
Sickness  http://intranet.solent.nhs.uk/DocumentCentre/PublishedPolicies/CLS18%2
0Clinical%20Supervision%20Policy.pdf#search=clinical%20supervisions  
L&D 
http://intranet.solent.nhs.uk/TeamCentre/PeopleServices/peopleservicest
Mileage/Vehicles  oolkit/Employeelifecycle/AnnualleaveandAbsence/Pages/Home.aspx  
http://intranet.solent.nhs.uk/TeamCentre/PeopleServices/peopleservicest
oolkit/Employeelifecycle/AnnualleaveandAbsence/Pages/Home.aspx  
http://intranet.solent.nhs.uk/TeamCentre/PeopleServices/peopleservicest
oolkit/HRConsultancy/Attendanceandleave/Sickleave/Pages/Home.aspx  
http://intranet.solent.nhs.uk/TeamCentre/PeopleServices/learninganddeve
lopment/Pages/Home.aspx  
http://intranet.solent.nhs.uk/TeamCentre/PeopleServices/peopleservicest

Bruising Protocol  oolkit/Employeelifecycle/MileageandVehicles/Pages/Home.aspx 
Hot desking   
Whistle blowing  http://intranet.solent.nhs.uk/DocumentCentre/PublishedPolicies/ES01%20
­%20Hot%20Desk%20­
Expenses policy  %20Shared%20Desk%20Policy.pdf#search=hot%20desking 
  http://intranet.solent.nhs.uk/TeamCentre/PeopleServices/peopleservicest
oolkit/HRConsultancy/RaisingConcerns/FreedomtoSpeakUp/_layouts/15/W
opiFrame.aspx?sourcedoc=/TeamCentre/PeopleServices/peopleservicestoo
lkit/HRConsultancy/RaisingConcerns/FreedomtoSpeakUp/Shared%20Docu
ments/GO18%20Freedom%20to%20Speak%20Up%20(F2SU)%20Policy.pdf
&action=default  
http://intranet.solent.nhs.uk/DocumentCentre/PublishedPolicies/HR48%20Travel
%20and%20Subsistence%20Policy.pdf#search=travel  

  ICT Unified Comm’s Start  ing Lync for the first time
  Quick Reference Guide

Introduction

The very first time that you use Lync you have to follow the instructions below. This is a one off
process – on subsequent occasions Lync will open automatically when you log on to your
computer.

Starting up Lync for the first time

Click the Start button in the bottom left hand

corner of the screen to display the search box 2
1
1. Type Lync in the search box

2. Click on the Lync item that will appear at the top
of the menu

 

 

 

 
3

3. Enter your Solent e-mail address in the
Sign-in address box, if it is not already showing,
and then click the Sign In button

  Version 0.2  Page 1 of 2 

 

  ICT Unified Comm’s Start  ing Lync for the first time
  Quick Reference Guide

Starting up Lync for the first time Cont’d

4. The Skype for Business application will appear and a message asking you to click on the
Restart now button. Click the Restart now button to use Lync
 

 

 

4

5. Microsoft Lync will now appear.

  Version 0.2  Page 2 of 2 

 

  Microsoft Lync 2013 
 

ICT Transition Programme 
Quick Reference Guide 

Introduction

 

Microsoft Lync is an instant messaging (IM) application that makes it easy for you to
communicate with colleagues wherever they are. You can use it to send text
messages, have a voice or video chat and conduct collaborative online meetings and
presentations.

Although IMs are a simple mode of communication, they can be an excellent way to
conduct a conversation in a quick manner without needing to resort to e-mail or a phone. Unlike using
the telephone, this method of communication is done over the internet and does not incur any
additional cost! Also, your IM conversations will automatically be saved to a folder in your Outlook
mailbox so you can search through them as you could with e-mail.

IMPORTANT - Before you use Lync

 

You must ensure that you read and abide by the Solent information security policy when

using Lync. In particular, you must not include any staff or patient identifiable information in

your communications.

 

Getting started with Lync

 

The Lync message window opens automatically when you logon.

Lync automatically picks

up your availability from

You can update this your Outlook calendar.
message for others to Click the arrow to select
see   a different status if
required. 

You can add your This is where you find
photograph   Settings as well as
Tools and Help. 

Your existing contacts.   Add a new contact.  

Your contact view.  

                                                                                                        Version 1.0                                                                                         Page 1 of 3 

 
 

  Microsoft Lync 2013 
 

ICT Transition Programme 
Quick Reference Guide 

Finding people to contact

The quickest way to find someone via
Lync is to start a search by typing the
person’s name or e-mail address in
the Search box on the Lync main
window then clicking the Search icon.
The results display automatically.

Adding to your contacts list

Your contacts list lets you see presence (such as “Available,”
“Busy,” and “In a Conference”) and contact information of
everyone in it. You should add anyone you expect to be
interacting with regularly. You can organise your contacts by
adding them to groups which you can name appropriately,
such as “My Team” or “Management”.

To add a contact: 
1. Using Lync search (as above), locate the

person you want to add.
2. Right-click the person’s listing

in the search results.
3. Click Add to Contact List.
4. Click a group to add your new contact to or create a new one (click New Group and name it).

Send an IM

Use instant messaging (IM) to get in touch immediately with your available contacts.
1. In the Lync main window, click the name or pause on the picture of the contact you want to
send an IM to. (If you want to IM more than one contact, hold down the Ctrl key, and click each
contact that you want to reach.)
2. In the display bar that appears, click the IM icon.
3. Type your message in the message input  area at bottom of the IM window.
You could click the exclamation mark to indicate an urgent message.
4. Press Enter on your keyboard to send the message.

3  4 
1  2 

                                                                                                        Version 1.0                                                                                         Page 2 of 3 

 
 

  Microsoft Lync 2013 
 

ICT Transition Programme 
Quick Reference Guide 

5. Wait for the recipient to respond (Lync will tell you when they are typing a response).
Their response will appear under your message.



Want to know more?

Lync is an easy application to get started with, but there is much more to it than can be covered in
one quick reference guide. Microsoft has recognised this and made comprehensive help and support
easily accessible from Lync itself. Click the Show menu arrow, next to the Options wheel, then click
Help > Lync Help. Without doubt the best way to learn about Lync is to use it!

Microsoft has also produced their own suite of quick reference cards that you can access via the link
below.

Additional resources

http://office.microsoft.com/en-us/quick-reference-cards-about-lync-HA103433496.aspx
  

                                                                                                        Version 1.0                                                                                         Page 3 of 3 

 
 

ICT Unified Comm’s
Quick Reference Guide

Microsoft Lync 2013 – Response group Agents

Introduction

A response group is a number of selected colleagues set up to be able to manage incoming calls for
a defined group, for example District Nurses. This is so that, if the District Nurses are unavailable to
take a call, the call is routed to someone who can deal with it on their behalf. Members of response
groups are known as Agents and you can be an agent for multiple groups. This quick reference guide
explains how to perform this important role.

About response groups

Response groups are set up, managed and maintained by the Solent ICT Service Desk. Only they
can add or remove agents.

Am I an agent?

If you have been made an agent for a response group, you’ll
receive an alert in Lync that tells you to which group you’ve
been added.

Types of Response Group

Response groups can be Informal or Formal Formal Informal

depending on the needs of those it is designed to

support.

If you are added to a formal group, you must Must manually sign in Automatically signed in
to the group when you log on

sign in to make yourself available to receive calls.

If it is an informal group, you will not have to sign in and can automatically receive calls as soon as

you log on.

The alert you receive does not tell you to 1
which type of response group you have been
added.

In order to find out you will need to:

1. Click on the drop-down menu arrow next 2
to the cog icon. Click Tools, Response
Group Settings.

A web page will be displayed.

                                                                                                        Version 0.1                                                                                        Page 1 of 3 
 

ICT Unified Comm’s
Quick Reference Guide

Microsoft Lync 2013 – Response group Agents

Types of Response Group (contd.)

Any groups you are an
agent for are listed.

The informal group
is greyed-out and
already ticked.

The formal group
isn’t ticked by default
– you must take a
conscious action to receive
calls for this group.

If you move your cursor over the tick box next to each group you will see a tooltip message telling
you about your status. Your ‘support team’ is the Solent ICT Service Desk.

Signing in/out of a formal response group

To sign in to a formal response group simply access the Agent Groups web page as above and tick
the box against the appropriate group.

If you are happy to always be available to take calls you need not re-visit the page. If you wish to sign
out and not be available for calls you will need to access the screen and un-tick the box.

Create a desktop shortcut to the Agent Groups webpage

If you want to tick in and out regularly, to control which calls 1
your receive you may prefer to add the web page as a
desktop shortcut. 

To do this:

1. Highlight and copy (Ctrl + C) the url for the web 2
page

2. Right click your desktop and select
New, Shortcut

3. Paste in the copied url (Ctrl + V) and 3
click Next

4. Give your shortcut a name
and click Finish.

4

 
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ICT Unified Comm’s
Quick Reference Guide

Microsoft Lync 2013 – Response group Agents

Informal response group – restricting calls

The nature of an informal group is that its agents are always available to
receive calls when logged in. If it is going to be inconvenient for you to
receive calls you can prevent this by changing your Lync status from
Available to Busy, Do not disturb or Unavailable.

Answering response group calls

An incoming call alert will show you which group is
routing the call to you. As you would with any other call, click the alert to answer
the call.

Managing response group voicemail messages

If your response group has voicemail capability calls that go unanswered will be routed to a dedicated
group mailbox.
You will be given a dedicated six digit extension number and a PIN code to access the response
group voicemail. The first time you or another agent dials in you will be prompted to change the pin
code and also invited to record a greeting to replace the basic automated one. Clearly, whoever does
this will have to inform the rest of the agents of the new PIN.
There are no notifications to tell you that messages have been received.
This means that your team will have to put a routine in place to ensure that the
group voicemail is effectively monitored and collected in a timely manner.

                                                                                                        Version 0.1                                                                                        Page 3 of 3 
 

Expenses – How to  

 

Log into Employee Online (https://solenteol.allocate­cloud.com/EmployeeOnlineHealth/SOLENTLIVE/Login ) 
with your user name and password (Your username is usually your surname and your employee number 
(which can be found on your id card)) 

 

 
Once logged in you’ll see the below screen. Click the expenses to get to the right page. 

 
 

Click New Claim 

 

 

Ensure that the information is correct in the three drop down sections and also add a note if 
applicable. Then click Create. 

 
 
 
 

Click to create a new expense  

 
 
Here you can enter all the relevant details – 
Description, expense type, date incurred, public transport vs car, either home, work or postcode 
from , either home, work or To, tick return trip if return and then click save to complete claims or 
save and new to add another claim. 
 

 
 

Once you click, save the below box will pop up. If you’ve completed all claims and the details are
correct, click accept. 

 
 
Once you’ve clicked accept, the claim(s) will appear, as below. If all claims are ready to be submitted,
click submit. If you’ve not finished, you should click save to save the current details included 

 
 
 

To delete an expense, first find the right claim and click the red cross under actions. 

 

 
You can then chose to delete the expense 

 
 
 
 

The claim will then be deleted. 

 

 

 
 
 
 
 
 
 

 

Clients – Room

 

Request Manual

 
 
 
 
 

 

 

A Guide to Making Room Booking Requests

 

This step by step guide shows how ‘Clients’ can request a room booking. All
booking requests are provisional bookings only and must be approved by the site

Receptionist or Premise Manager.

2  Room Booking Manual (v2) 

Contents 

Page 

Login Instructions  3 

­ Logging In  3 
­ Error Message 

Setting up a new User Account  4 
­ Password Instructions  4 
­ Error Message 

Logout Instructions 

Making a Room Booking Request  7 
­ Completing the Room Booking Search Engine  8 

­ Viewing Room Booking Search Results  9 
­ Terms and Conditions  10 
­ Filling out the Booking Form  12 

­ Clashed Bookings  14 

View and Cancel Bookings  16 
­ View your bookings  16 
­ Cancel one off Bookings  16 
­ Cancel a date on a recurring booking  17 

Book a Desk  18 
18 
­ Search for a desk  19 
­ Make a booking  21 
­ Check your bookings  21 
­ Cancel a booking 

3  Room Booking Manual (v2) 
Client Log­in Instructions 
The link to the Micad system is below, please save in your 
favorites in Internet Explorer.  
 
http://solent.micadipr.net/pages/roommonitoring/rmSignIN.asp
?return=%2Fpages%2Froommonitoring%2Frmroomsearchforclie
nts%2Easp%3F. 
1.    Click link to get to the Micad Booking System: 
This screen will be shown (example details only): 
Input your Email Address and Password then press Sign In 

[email protected] 
Micad 

2.    The following screen should be visible, login details appear in the top right hand corner 
You are now logged in. 

 

NOTE:   Using an incorrect email and/or password will display an error 
message. If you do not see an error message or the screen 
above, contact the Solent MICAD Administrator at 
[email protected]  . 

4  Room Booking Manual (v2) 
Client – Setting up a new user account 
1. Navigate to the Micad Booking System via the link on page 3: 

2. Click the link above the Sign In button ‘I am a New User’, if this does not appear contact your 
Micad Administrator. 

3. The following screen is displayed: 
NOTE: The password instructions may differ, or not appear on your form, this is because we 
have set parameters, these are your password must be minimum of 6 characters and include 
at least 1 number. 

If you do not see the screen above, contact the Micad Administrator. 

5  Room Booking Manual (v2) 

4. Complete all the fields as shown (those with an asterisk * are mandatory and must 
be completed in order to create your login). 

If you need assistance with filling in the form contact the Administrator at 
[email protected] or 02380713315. 

5. When completing the Department section, scroll down to the Solent services and pick the 
service which you come under. All Solent services are linked to Cost Centres and you must 
pick a valid one. If you pick Solent NHS Trust or just a Directorate your booking will be 
held up and potentially rejected. If you have any queries please contact the 
Administrator. 
 

   
6. When you’ve completed your form, click the green ‘Create Account’ button. 

 
Your details will be saved and your account created. 

Keep these details safe, they will be needed next time you login to 
search/request a room booking. 

Usernames and Passwords cannot be changed once created. 

NOTE: If mandatory fields have not been completed an error message will display, 
detailing the fields that require population.

 
 
 
 

6  Room Booking Manual (v2) 
 
 

7. A successfully created account will display the Room Booking/Resource Booking 
search facility. (please note Solent do not currently use the Resource section) 

 
NOTE: on this occasion you will automatically be logged in, however, for 
future room requests you will need your details to log in: 

Client Logout Instructions 
To logout of the Room Request system: 

1.    Click ‘Sign Out’ in the top right hand of the screen. 

If logout has been successful, the screen should have returned to the logging in screen. 

7  Room Booking Manual (v2) 
Making a Room Booking Request 
If you have logged in correctly the following screen will be displayed. 
There are two tabs to this screen: Room Booking and Resource Booking, the system defaults to 
the Room Booking tab on top. 

To navigate between the two, just click on the text: Room Booking or Resource Booking and 
the screen will change. (please note Solent do not currently use the Resource Booking 
section) 

1. Make sure you are on the ‘Room Booking’ tab. Populate the fields to search for the 
rooms that match your requirements. 
 

 
 
 

8  Room Booking Manual (v2) 

Completing the Room Booking Search Engine 




    5    





9. Choose which date you require the room. 
10. Choose the time you want to start using the room. 

11. Choose the time you will finish using the room. 

12. Specify what kind of room you need i.e. is it a meeting room, a consulting room, a 
lecture room, seminar room etc. 

13. Choose which site, from the drop down menu, you would like to book the room. 
NOTE: Only sites that have bookable rooms will be shown. 

14. Choose which building, from the drop down menu, you would like to book the room. 
If you use the same building for most of your bookings, you can make that building 
the default building by pressing the ‘Set Default’ button which 
appears when you choose a building. This means next time you 
login, the building you have chosen will already be selected. 
NOTE: If you have selected a specific site, only the buildings on that site, with 
bookable rooms, will be shown. 

15. ‘Show Alternatives’ ­ the system will firstly list all the available rooms based on the 
criteria selected, then it will show other bookable rooms that did not meet all the 
requested criteria. 

16. Press the ‘Search’ button. 

 

9  Room Booking Manual (v2) 

 

 
 
 

Search Results are based on the criteria entered, i.e. date, time etc. The syste

of the screen, for smaller screens scroll down the page to see the results. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Example Search:  Westwood  Medical  Audiology 

  Development  Centre  Room 

  Site     

em will only list rooms matching this criteria and is shown at the bottom 

Make a  Room Availability – red blocks  Show 
Booking  indicate this room is booked at  Room 
Request  these times, light grey blocks  Information 
indicate availability, dark grey 
shows room closed. 

10  Room Booking Manual (v2) 
Booking Request – Terms and Conditions 
1. Choose the room you want to request and click the ‘Book Room’ button, 
the Terms & Conditions screen will be displayed. 
This form must be agreed and submitted to continue booking room requests. 

2. Tick the box and press SUBMIT to agree to the Terms & Conditions 
The system continues on to the Booking Form. 

11  Room Booking Manual (v2) 

Make a Booking Request cont… 

This part of the form shows the 
login details of the user and 
which room is being booked, 
along with access to the room 
information sheet. 

This part of the form is for the 
details of a booking request. 

  12  Room Booking Manual (v2) 

 

 
 
 
 

Filling out the Booking Form 
 

1. Date Room Required On: This is the date originally entered 

to search for a room, if no date was entered then the system 

defaults to the date of the search. 

 

2. Recurrence: If you wish to request this room on a recurring 

basis, it is here you state which type of recurrence you 

require as well as the start and end date of the booking. 

 

Does Not Recur = ‘One­off’ Booking 

Recurs Everyday (Mon­Sun) = This request will be booked 

for every day of the week, including the weekend for 

the date range specified 

Recurs Every Week Day = As above but does NOT include 

the weekend 

Certain Days of the Week = This request is for selected 

days of the week e.g. Monday & Thursday and for every 

Mon & Thurs for the date range specified. 

Every ‘X’ Weeks from a Date = This request is for the same 

day for a specific number of weeks from the start date of 

the request 

Certain Days of the Month = Users can specify either a 

specific date each month or a particular day each month, 

the system will request a booking for the option chosen 

between the date range specified 

 Recur Start Date/Recur End Date = When you want your 
booking to start and end. The system defaults to a one 
year date range. CHECK THE START/END DATE IS CORRECT. 



  13  Room Booking Manual (v2) 

 

 
 
 

Filling out the Booking Form cont… 

 

3. Time From/To: What time the booking should start and end. 

If you try to book a room outside of its operating hours this 

type of message will appear, e.g. 
 

 

 

If this message appears you need to revise the times being 

requested or search for a different room. 

 

4. Number of Occupants: How many people are being invited to attend the meet

number of occupants. If unknown, leave as zero. 

 

5. Booking Type: Choose which type of booking you are requesting i.e. is it a clini

 

 

6. Booking Description: What is the title of the request being made i.e. a Departm

 

 

7. Notes: A free text field to add any notes as required. 

 

8. Check Booking: Once points 1­7 have been completed, press the ‘Check Bookin

the booking you are making clashes with another booking for the room you ar

ting. The system will search for rooms that will accommodate the 

ical session or a lecture theatre or a standard meeting. 
mental Meeting, Blood Clinic, Economics Lecture, Dental Check­up etc. 

ng’ button,  the system will then check to see if 
re requesting. 

  14  Room Booking Manual (v2) 

 

 
 
 

Filling out the Booking Form cont… 

 

9. No Clashes: If the system does NOT find any clashes for the 

room you are requesting, it will state there are 0 occurrences 

clashing and you can continue with requesting your booking. 

 

10. Click the ‘Request Booking’ button, this sends the booking to a 

Booking Manager who can authorise the request. 

 
 
 
 
 
 
  

  A ‘Provisional Booking’ email is sent as a validation of a request, however, the

 
 
 
 

 

Clashed Bookings 

 

If the system finds the dates/times requested clash with another booking, 

this message will appear on your screen. 

 

Click the OK button. 

e booking is not complete until a ‘Confirmation’ email has been received. 

  15  Room Booking Manual (v2) 

 

 

Clashed Bookings cont… 

 

The system returns to the Booking Form, where it displays how 

many occurrences are clashing. 

 

1. Click the link to display the individual dates/times this 

booking clashes. Details of the booking(s) already made are 

shown.   This is a read­only table, amendments to other 

clients bookings can only be done by a Room Booker, 

Booking Manager or Administrator. 

 

 
 

2. Close this screen using the ‘Close’ button in the top right­hand 

corner. 

 

 

NOTE:  If you continue to make this booking request with 

clashes,  the  system  will  automatically  cancel  any  clashed 

dates within your booking request and only book the dates 

remaining. CHECK CLASHED DATES 

 

 
 
 

3.  Press the  button to send your request for authorisation

clashes will be automatically cancelled. You m

Receptionist to confirm you have the clash d

    

 

If this is not satisfactory, the dates/times on t

be amended and re­checked before clicking t

to avoid clashes. 

 

 

4. Once authorised by a Booking Manager a ‘Confirmation’ email is sent as notific

 

5. When a ‘Confirmation Email’ is received, the booking is completed. 

n if you are satisfied that any 
may get contacted by 
dates. 

the Booking Form will need to 
the ‘Request Booking’ button 

cation. 

16  Room Booking Manual (v2) 
   
View Bookings 
 
You can view the bookings you have made by clicking the Show me my Bookings icon 

 

  A list of your bookings will come up 

 
 
 
Cancelling bookings 
 
If a room is not going to be used you must cancel the booking, this includes for sickness and 
annual leave on reoccuring booking. 
 
Cancelling one off bookings 
If you are not going to use the booked room or staff are going to be off on Annual Leave or 
Sickness please cancel your booking. 
 
As above go to your booking and scroll to right of the page and click cancel 
 

 
 
 
 
 
 
 
 
 
 
 
 

17  Room Booking Manual (v2) 
 
Pick a reason for cancelling from the list on right or enter in box then click Cancel Booking 
 

 
 
 
 
 
Cancelling a day on a Reoccurring Bookings 
 
If you have a room booked for a regular basis eg one session a week , you must still cancel 
bookings on dates when you may not be using the room. 
 
Same instructions as above to bring up the booking, then enter the period when you will not need 
the room, click a reason eg sickness/annual leave and then click cancel booking 
 

 
 
 
 
 
 
 
 
 
 

18  Room Booking Manual (v2)   
 
Book a Desk 
 
To book a desk on a site click the Desk Finder icon at the top 
 

 
The Desk Booker screen comes up to fill out 

 
 
You can book an available desk for a single use or for block booking by using the drop down list 
 

 
 
Block Bookings 
 
Pick how often you want the desk eg everyday Mon­Fri or for certain days of the week dependent 
on days/hours working 
 

19  Room Booking Manual (v2) 

 
 

Enter the from and to dates your booking for, you should only book up to 6 weeks in advance and 
you must cancel desk on days when you are not in. 

 

Enter the times the time frame you want the desk and pick the location from the location drop 

down list, then click   

 

A list of available desks will come up with rooms they are in 

 

 
 
To see where the room is in the building you can click the Information icon and a plan will come 
up with the room coloured, other information is included about the site ie when fire alarms are 
tested, car parking etc 
 

 
 
To view where the desk is in the room before you book you can click Desk Layout 
 

 
 
 

20  Room Booking Manual (v2) 
 

A desk layout plan with the desk highlighted will come up 

 

 
If you want know what is available on the desk eg a docking station or desk top click the 
Information Icon 

 

 
 

If you want to book this desk click     

 

A Window asking if you are sure you want to book will come up, if sure click OK 

 

 
 
A list confirming what you have booked, check and if want to continue click Continue 

 
 

 
 

21  Room Booking Manual (v2) 
 
You will receive an email confirming your booking and the details, this includes a link to a map of 
where the room is. 
 
Check Desk Bookings 
 
To view bookings click Show Me My Bookings icon 
 

 
 
This will go to the page that shows all bookings you have made for Rooms, Desks and resources 

 

 
To Cancel the booking click Cancel Booking 
 
Type a reason for cancelling then click Cancel Booking 
 

 
 

Mentor and Buddy

Your Mentor
Name: __________________________________________________
Contact details.
_______________________________________________________
_______________________________________________________
_______________________________________________________

Working Pattern:

Your Buddy
Name: _________________________________________________
Contact details:
_______________________________________________________
_______________________________________________________
_______________________________________________________
Working pattern:
_______________________________________________________
Your Safeguarding Supervision Group:
Facilitator:

Contact details:
_________________________________________________________
_________________________________________________________
_________________________________________________________
_________________________________________________

Locally based Induction with Line Manager

TICK NOTES

Welcome

Access to building/swipe
cards security

Safety – fire escapes/alarms

Facilities/toilets/car parking

Contact details/mobile phone

Office layout

Admin processes
/stationary/forms etc

Policy/guidelines and how to
find on SolNet

Information and Resources

Storage

IT access/Smart Cards

Working times

Lone Working Policy

Base and Staff meetings

Training

Diary

ID Badge

ESR-mileage/annual leave

Essential Users Car Pass

Locker

Imms Fridges

Lockable Bag 7 Padlock

Mobile Phone Number

Laptop Asset Number


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